The following script does not do what you want, but can probably be adapted to work with customers /otrs/scripts/syncuser_csv2otrs.pl<http://source.otrs.org/viewvc.cgi/otrs/scripts/syncuser_csv2otrs.pl?revision=1.13&view=markup>
On Sat, Apr 23, 2011 at 7:48 PM, Muhammad El-Sergani <[email protected]>wrote: > LoL.. then I think you misunderstood my original question. > > I'm moving from no trouble ticketing system... to OTRS. > > So our emails are full of customers' emails etc... > > What I was looking for was a way to easily add a preconfigured customers' > list to OTRS, instead of using the GUI to manually add one-by-one. A .csv > file would suffice, upload it and let OTRS do the rest. > > > Thanks and Best Regards, > Muhammad El-Sergani. > > > > On Sun, Apr 24, 2011 at 1:43 AM, Gerald Young <[email protected]> wrote: > >> I'll wait until you actually implement OTRS to respond, then. :) >> >> >> On Sat, Apr 23, 2011 at 7:39 PM, Muhammad El-Sergani >> <[email protected]>wrote: >> >>> Nothing yet actually.. waiting to see what i can do with OTRS first. >>> >>> >>> Thanks and Best Regards, >>> Muhammad El-Sergani. >>> >>> >>> >>> On Sun, Apr 24, 2011 at 1:27 AM, Gerald Young <[email protected]>wrote: >>> >>>> What holds your customer list? >>>> >>>> >>>> On Sat, Apr 23, 2011 at 6:52 PM, Muhammad El-Sergani < >>>> [email protected]> wrote: >>>> >>>>> Thanks Gerald, >>>>> >>>>> But I'm not sure I quite understand what you mean.. Could u elaborate >>>>> more? >>>>> >>>>> On Sunday, April 24, 2011, Gerald Young <[email protected]> wrote: >>>>> > Probably the best thing is to link to the database that has the >>>>> customer list... >>>>> > >>>>> > On Sat, Apr 23, 2011 at 5:00 PM, Muhammad El-Sergani < >>>>> [email protected]> wrote: >>>>> > Hello, >>>>> > Is there a way to add alot of customers, batched all together, >>>>> instead of one-by-one? >>>>> > >>>>> > Also, could I for one customer, add more than one email address? >>>>> > >>>>> > Thanks and Best Regards, >>>>> > Muhammad El-Sergani. >>>>> > >>>>> > >>>>> > --------------------------------------------------------------------- >>>>> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>> > Archive: http://lists.otrs.org/pipermail/otrs >>>>> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>> > >>>>> > >>>>> >>>>> -- >>>>> >>>>> Thanks and Best Regards, >>>>> Muhammad El-Sergani. >>>>> --------------------------------------------------------------------- >>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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