Thanks Gerald, I'll make sure to check it out!
Thanks and Best Regards, Muhammad El-Sergani. On Sun, Apr 24, 2011 at 3:37 AM, Gerald Young <[email protected]> wrote: > > The following script does not do what you want, but can probably be adapted > to work with customers > /otrs/scripts/syncuser_csv2otrs.pl<http://source.otrs.org/viewvc.cgi/otrs/scripts/syncuser_csv2otrs.pl?revision=1.13&view=markup> > > > > > On Sat, Apr 23, 2011 at 7:48 PM, Muhammad El-Sergani > <[email protected]>wrote: > >> LoL.. then I think you misunderstood my original question. >> >> I'm moving from no trouble ticketing system... to OTRS. >> >> So our emails are full of customers' emails etc... >> >> What I was looking for was a way to easily add a preconfigured customers' >> list to OTRS, instead of using the GUI to manually add one-by-one. A .csv >> file would suffice, upload it and let OTRS do the rest. >> >> >> Thanks and Best Regards, >> Muhammad El-Sergani. >> >> >> >> On Sun, Apr 24, 2011 at 1:43 AM, Gerald Young <[email protected]> wrote: >> >>> I'll wait until you actually implement OTRS to respond, then. :) >>> >>> >>> On Sat, Apr 23, 2011 at 7:39 PM, Muhammad El-Sergani <[email protected] >>> > wrote: >>> >>>> Nothing yet actually.. waiting to see what i can do with OTRS first. >>>> >>>> >>>> Thanks and Best Regards, >>>> Muhammad El-Sergani. >>>> >>>> >>>> >>>> On Sun, Apr 24, 2011 at 1:27 AM, Gerald Young <[email protected]>wrote: >>>> >>>>> What holds your customer list? >>>>> >>>>> >>>>> On Sat, Apr 23, 2011 at 6:52 PM, Muhammad El-Sergani < >>>>> [email protected]> wrote: >>>>> >>>>>> Thanks Gerald, >>>>>> >>>>>> But I'm not sure I quite understand what you mean.. Could u elaborate >>>>>> more? >>>>>> >>>>>> On Sunday, April 24, 2011, Gerald Young <[email protected]> wrote: >>>>>> > Probably the best thing is to link to the database that has the >>>>>> customer list... >>>>>> > >>>>>> > On Sat, Apr 23, 2011 at 5:00 PM, Muhammad El-Sergani < >>>>>> [email protected]> wrote: >>>>>> > Hello, >>>>>> > Is there a way to add alot of customers, batched all together, >>>>>> instead of one-by-one? >>>>>> > >>>>>> > Also, could I for one customer, add more than one email address? >>>>>> > >>>>>> > Thanks and Best Regards, >>>>>> > Muhammad El-Sergani. >>>>>> > >>>>>> > >>>>>> > >>>>>> --------------------------------------------------------------------- >>>>>> > OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>>> > Archive: http://lists.otrs.org/pipermail/otrs >>>>>> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>>> > >>>>>> > >>>>>> >>>>>> -- >>>>>> >>>>>> Thanks and Best Regards, >>>>>> Muhammad El-Sergani. >>>>>> --------------------------------------------------------------------- >>>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>>> >>>>> >>>>> >>>>> --------------------------------------------------------------------- >>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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