No need to repeat the Dell story. In brief, Helene purchased a new Dell and it came with a used hard drive. This probably happens more times than would be expected and of course, it is absolutely wrong for companies to do. However, the temptation is there in that computers are bought and returned within the 30 day guarantee period by many consumers for the fun of it ... and *that's* wrong. And I'm not defending the big companies for sending used hard drives for "new".
This happened to me with Compaq seven years ago where after setting up the new computer, and being totally computer illiterate, I did notice the address book full of phone numbers - doctors, nurses, mistresses (could be), and even as a newbie (which I'll always be) noticed loads of junk files all over the system. But not knowing what to do I did a Quick Restore (that's what Compaq called it), and the system was put back in its original state. When I did call Compaq for another reason and mentioned this to them, they said I should *not* have restored the system if I wanted an exchange because I removed the proof of their misdeed. What is really remarkable is that that same "used" hard drive is still working with some member of the family now, with no trouble. That only tells me that it doesn't matter what company you are dealing with, they are all using the same basic components, the hard drive (new or used) doesn't matter. Of course, we pay for new and should have new when paid for, but in the long run, you will get the same use out of the computer. What *does* matter is how we maintain the system; scandisks, defrags, systematic cleaning the computer of junk files, etc etc etc. Well, that's only my opinion ... Harold B. ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
