On Nov 25, 2009, at 11:00 AM, Mark Roberts wrote:
Scott Loveless wrote:
On 11/25/09, Mark Roberts <[email protected]> wrote:
The issue here is that one of the parties is lying: Either Apple's
lying about how much contamination there is in the computer or the
customer is lying about the extent of the computer's exposure to
tobacco smoke.
That's not the issue. Apple's not claiming the smoke damaged the
device. They're claiming that it's too dangerous for their panty
waist techs to work on it.
It's still a difference in how smoke-contaminated the computer really
is. Apple says "a lot", the customer claims "very little". One of
'em's lying. Expect a court to decide.
If it really happened.
Paul
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