P N Stenquist wrote:

>On Nov 25, 2009, at 11:00 AM, Mark Roberts wrote:
>
>> Scott Loveless wrote:
>>
>>> On 11/25/09, Mark Roberts <[email protected]> wrote:
>>>> The issue here is that one of the parties is lying: Either Apple's
>>>> lying about how much contamination there is in the computer or the
>>>> customer is lying about the extent of the computer's exposure to
>>>> tobacco smoke.
>>>
>>> That's not the issue.  Apple's not claiming the smoke damaged the
>>> device.  They're claiming that it's too dangerous for their panty
>>> waist techs to work on it.
>>
>> It's still a difference in how smoke-contaminated the computer really
>> is. Apple says "a lot", the customer claims "very little". One of
>> 'em's lying. Expect a court to decide.
>>
>If it really happened.

Three independent complaints from different parts of the country? They
could all be making it up but I doubt it. If that were the case I'd
expect Apple would be saying so rather than ignoring inquiries from
The Consumerist.


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