What a horrible nightmare!! The way the item was packed? was nothing short of criminal!! There is no justice!! ----- Original Message ----- From: "John Pisano" <[email protected]> To: <[email protected]> Sent: Saturday, February 04, 2006 8:47 AM Subject: [Phono-L] Packing Disaster - Take a look
> Thanks for your thoughts - It was supposed to be fully insured. As it > turns > out the seller insured it for less then the amount I requested. It didn't > make a difference because it was not packed to UPS standards so they > denied > the claim. This time it was not UPS's fault. There was almost no packing > material, just a little newspaper. Here are a few more pictures of what > it > looked like when I opened the box. Just picture a few pieces of crumpled > newspaper on top. > > > > http://members.cox.net/jpisano/phono1.jpg > > > > http://members.cox.net/jpisano/phono2.jpg > > > > > > Packing aside, here is the lesson I learned: When you purchase an > expensive > item from Ebay or any other online source I recommend paying through > PayPal > and here is why. Most sellers aren't set up to except credit cards, but > if > they except PayPal the buyer has the option of using his credit card or > bank > account to pay for an item. Choose the credit card option. This was the > only way I was able to get my money back. The seller refused stating it > wasn't their fault because it was insured. UPS denied the claim. PayPal > only covers the first $1,000 if you are lucky, plus they are almost > impossible to get in touch with. > > > > However your credit card company will go to bat for you. They can do what > is called a chargeback. A chargeback is where the money paid to the > retailer is reversed out of their account and refunded to yours. Of > course > you have to have good reason and facts to back up your case. I am still > going through the process but have been credited. Paypal actually always > takes the side of the seller. They are in the process of disputing the > charge back with my bank, but don't think they have a case. > > > > > > > > > > _______________________________________________ > Phono-L mailing list > [email protected] > > Phono-L Archive > http://www.oldcrank.org/pipermail/phono-l/
