I don't know just what the problem is between Dennis and Razzak, but I
agree with everything Ken says.

Bill Cook
Kent WA USA

----- Original Message -----
From: "Ken Brown" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Monday, March 11, 2002 10:01 AM
Subject: Re: R:Street


> ----- Original Message -----
> From: Mike Willochell <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, March 11, 2002 8:58 AM
> Subject: Re: R:Street
>
>
> Re: Dennis
>
> > At this point, neither your attitude nor your presence is at
> > all productive or benevolent on this list, or with the R:BASE
> > community at large.
>
> That's a pretty large and sweeping statement.  I also do not think
it is
> true and resembles the remark of a scolding school teacher.
Further, you
> are way out of line here, IMO.
>
> > Why don't you do us all a favor, and unsubscribe to this list,
> > and go on your way doing whatever it is that you do best. If
> > you are that unhappy with R:BASE or RBTI, there are other
> > products and options out there, and it would be in the best
> > interest of all for your to pursue these.
>
> And now you are *WAY* out of line.  If you are speaking personally,
that is
> one thing.  If you are using your position with RBTI (evidently true
by your
> sig line), then you are acting in a manner I hope you reconsider.
If your
> statement above in any way reflects you in your position as
Director,
> Custopmer Support then I am very concerned.  I mention it only so
that it is
> brought to the attention of yourself, your superiors and the list in
> general.  If it is a potential problem (which it may not be), it
should be
> addressed and remedied.  Perhaps it is merely personal frustration
and
> opinion?  If so, a simple apology will suffice and we all move on.
>
> I also disagree with you.  I wish to see Dennis remain and provide
input.
> His experience with R:Base goes back many, many years.   And your
remark "do
> us all a favor" is pretty personal in nature, contrary to the
specific goals
> of this list.  In other words, a personal remark is a personal
remark and
> uncalled for - a matter of quantity, not quality.  Dennis quoted a
remark,
> you are on an affirmative attack.  In esence, you have made a
"problem"
> worse.
>
> > All we at RBTI ask is that you leave your personal personal
> > conflicts out of the public view, and leave Razzak and us
> > alone to continue doing what we do best.
>
> Are you speaking for RBTI as a whole?  Is it your position to do so?
Is
> RBTI this list?  Is it the final arbiter of all who may read this
list?  Are
> the goals of this list directly tied to RBTI?  Am I wrong in
thinking the
> goal of this list was to act as an information conduit for R:Base
users?
>
> If it is a prerequistie to read this list that I be a rah-rah
supporter of
> RBTI and act in a personal manner, then I shall unsubscribe and go
to a more
> professional list.  R:Street may be an option for me (Scott produced
a FINE
> newsletter in the past) and I would hope all other professionals
interested
> in R:Base and our industry as whole would also read R:Street.
>
> I use R:Base, I think it is a FINE tool for getting the job done.
Ther
> personal issues of RBTI, etc. are of no interest to me.  I have been
reading
> (and participating in) newsgroups and lists for well over a decade..
almost
> two decades actually.  I will not associate myself with an
unprofessional
> group.
>
> Dennis had an email slip and It was an error; he apologized.  So
what?  Drop
> it.  Your insistance on bringing it up (and actually quoting it
again so it
> is broadcast all over.. AGAIN) is counterproductive and does nothing
to
> advance this list, or R:Base.  IOW, pot, kettle, black.
>
> In addition, his remark was in quotes - it is unclear if he said it
or is
> quoting someone else.  And who cares?  I am sure I am considered
many things
> by many people, but I could care less - my work speaks for itself
and I am
> an adult, as well as a professional.  What people may, or may not,
think of
> Razzak personally is not an issue, nor is it a prerequisite to using
R:Base
> or reading the list.  Or is it??
>
> > And in case you
> > are unaware of exactly what it is that sets us apart, ask some
> > of the RESPECTABLE and PROFESSIONAL developers
> > how we work to provide them everything possible to meet
> > their needs. There are MANY members of this list who can
> > attest to this, and who can appreciate how we try to do
> > business.
>
> That wasn't an issue in any email I have seen - why bring it up?
Are you
> being a wee bit defensive here??  Are you now dragging more of your
personal
> issues with Dennis into the list??  I have been reading the list for
years
> (way back to Harry Bass days) and it has never been an issue to my
> knowledge.  In fact, I do believe Dennis contributed greatly to the
overall
> R:Base tools development and as such should be held in high regard,
right
> below such names as Wayne and Anne.  Without the tools to make using
R:Base
> a little easier, R:Base could quite easily fall to the side as being
"too
> difficult" by some folks.  Dennis has increased R:Base use, not
decreased
> it.
>
> FYI and for a little bit of history, I started the first FTP site
for R:Base
> materials on the "Internet" and spread the word on my own in
newsgroups on
> Usenet. This was back when Microrim only had a BBS and there was no
way for
> people to access that BBS without a long distance phone call.  I
> re-published the public access R:Base info from the BBS (with
approval) and
> made it more accessible to any user any where that could get to an
FTP site.
>
> I mention the above to let you know I am a long-standing supporter
of
> R:Base.  I consider the product individually from the company
itself.
> Always have, always will.  And *even if* Wayne was a royal jerk and
an ass
> (which he isn't, IMO), it wouldn't matter!!  R:Base is a fine
product.
>
> I am pleased you are proud of what you do and have great faith in
your
> efforts - it is critical to success.  However, taking things to a
religious
> fervor is unnecessary and counterproductive in a "PROFESSIONAL" and
> "RESPECTABLE" environment.  Good work speaks for itself and
cheerleading is
> fluff that is not required and actually is very distracting.. and
> unprofessional.  Examples?  Choose any large corporation - they get
a slogan
> and stick to it, not contstantly go "rah, rah rah; we're the best".
>
> Americans are, in general, quite skeptical of anything that has too
many
> adjectives describing the product.  And for good reason, I might
add.
>
> > Michael Willochell
> > Director, Customer Support
> > R:BASE Technologies, Inc.
>
> I also note you are with RBTI itself, not just a reader of the list.
Do you
> think this may have influenced your viewpoint on the issue and
allowed your
> personal feelings to get involved?
>
> In addition, as RBTI Customer Support Director I am somewhat shocked
with
> your apparent attitude.  Dealing with the public (or even
co-workers!) in a
> software product environment is quite an undertaking and requires
patience
> and the ability to overlook personality issues.  I do customer
support for
> my work and a client I have will get frustrated and curse - at the
software
> and in my general direction.  I consider him to be an "asshole" and
will say
> so privately to others as I vent my own frustration; but as a
professional,
> I do my job and don't let his personality effect my own performance.
>
> Professionals get the job done - regardless of personal feelings and
without
> resorting to personal attacks.  Dennis made a remark (and may have
only been
> repeating someone else), not an attack.    You are going a step
further and
> making a personal attack on Dennis.  Think about it.
>
> And think about this:  Do you really think everyone has the same
opinions
> about everyone else?  About Razzak?  Does it matter??  And if it
DOES
> matter, is that being very professional??
>
> Your response in your list post indicates you are letting your
personal
> feelings drift into the list and that is counterproductive, the same
thing
> you are accusing another of doing.
>
> I would hope you will reconsider your position, as a professional,
and issue
> Dennis an apology (as Dennis has done) so we can drop all of this
and move
> on as professionals.
>
> Regards,
>
> K R Brown
>
> - Individually emailed to Mssrs. McGrath and Willochell, as well as
to the
> list.
>
>
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