I've attached a few screenshots with the results of evaluating those lines.
I really appreciate your prompt help with this!
On Saturday, February 13, 2016 at 1:34:16 AM UTC-8, Christian Hammond wrote:
>
> Thanks again.
>
> I'll need to have you try some things in your browser's JavaScript console
> (Chrome is fine here). Open that first.
>
> Refresh the page and scroll until the first expand buttons are in view.
> Then type the following:
>
>
> RB.PageManager.getPage()._diffReviewableViews[0]._$collapseButtons.length;
>
> RB.PageManager.getPage()._diffReviewableViews[0]._$collapseButtons;
>
> $('.diff-collapse-btn').length;
>
> $('.diff-collapse-btn');
>
>
> Then expand, and then do the previous lines again.
>
> Then do:
>
>
> $('.diff-collapse-btn').eq(0).parents('tbody');
>
> $('.diff-collapse-btn').eq(0).parents('tbody').offset();
>
>
> Show me a screenshot (or two) of all that. That will give me some
> (hopefully) useful info I can work with.
>
> Thanks!
>
> Christian
>
>
> --
> Christian Hammond - [email protected] <javascript:>
> Review Board - https://www.reviewboard.org
> Beanbag, Inc. - https://www.beanbaginc.com
>
> On Sat, Feb 13, 2016 at 1:25 AM, <[email protected] <javascript:>>
> wrote:
>
>> Oh, and I can confirm that there are no other javascript errors in the
>> console before clicking the buttons.
>>
>> On Saturday, February 13, 2016 at 1:22:42 AM UTC-8, [email protected]
>> wrote:
>>>
>>> You said you checked each of the expansion buttons. Did you reload the
>>>> page after each one? JavaScript errors can affect future operations. I'd
>>>> love to find out if there's some specific button that's problematic.
>>>>
>>> I just tried each of the buttons I highlighted in my screenshot again,
>>> refreshing in between each attempt, and the same error occurs for each.
>>>
>>>
>>>> Can you also try another browser? Firefox, perhaps?
>>>>
>>> Sure thing! I just downloaded and installed the latest Firefox to test
>>> this and I am still seeing the same error, though the wording is slightly
>>> different:
>>>
>>> TypeError: parentOffset is undefined
>>> RB.DiffReviewableView<._updateCollapseButtonPos()
>>> reviews.min.44ba9ef6d795.js:11
>>> RB.DiffReviewableView<._expandOrCollapse/<.success()
>>> reviews.min.44ba9ef6d795.js:11
>>> m.Callbacks/j()
>>> jquery-1.11.1.min.8101d596b2b8.js:2
>>> m.Callbacks/k.fireWith()
>>> jquery-1.11.1.min.8101d596b2b8.js:2
>>> x()
>>> jquery-1.11.1.min.8101d596b2b8.js:4
>>> .send/b()
>>> jquery-1.11.1.min.8101d596b2b8.js:4
>>> reviews.min.44ba9ef6d795.js:11:20064
>>>
>>>
>>>> Also, what browser extensions are you running? Any other console errors
>>>> higher up when you first load the page?
>>>>
>>> The only plugin I am running is Adblock Plus. I just tried disabling it
>>> for my review board site but it seems to make no difference.
>>>
>>
>
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