Okay. So that second screenshot makes no sense. I might have to declare
that gremlins are toying with you. Before I do that, I will need one more
piece of information:

$('.diff-collapse-btn').eq(0).parents();

Thanks,

Christian

-- 
Christian Hammond - christ...@beanbaginc.com
Review Board - https://www.reviewboard.org
Beanbag, Inc. - https://www.beanbaginc.com

On Sat, Feb 13, 2016 at 1:47 AM, <tra...@apptimize.com> wrote:

> I've attached a few screenshots with the results of evaluating those lines.
>
> I really appreciate your prompt help with this!
>
> On Saturday, February 13, 2016 at 1:34:16 AM UTC-8, Christian Hammond
> wrote:
>>
>> Thanks again.
>>
>> I'll need to have you try some things in your browser's JavaScript
>> console (Chrome is fine here). Open that first.
>>
>> Refresh the page and scroll until the first expand buttons are in view.
>> Then type the following:
>>
>>
>> RB.PageManager.getPage()._diffReviewableViews[0]._$collapseButtons.length;
>>
>> RB.PageManager.getPage()._diffReviewableViews[0]._$collapseButtons;
>>
>> $('.diff-collapse-btn').length;
>>
>> $('.diff-collapse-btn');
>>
>>
>> Then expand, and then do the previous lines again.
>>
>> Then do:
>>
>>
>> $('.diff-collapse-btn').eq(0).parents('tbody');
>>
>> $('.diff-collapse-btn').eq(0).parents('tbody').offset();
>>
>>
>> Show me a screenshot (or two) of all that. That will give me some
>> (hopefully) useful info I can work with.
>>
>> Thanks!
>>
>> Christian
>>
>>
>> --
>> Christian Hammond - chri...@beanbaginc.com
>> Review Board - https://www.reviewboard.org
>> Beanbag, Inc. - https://www.beanbaginc.com
>>
>> On Sat, Feb 13, 2016 at 1:25 AM, <tra...@apptimize.com> wrote:
>>
>>> Oh, and I can confirm that there are no other javascript errors in the
>>> console before clicking the buttons.
>>>
>>> On Saturday, February 13, 2016 at 1:22:42 AM UTC-8, tra...@apptimize.com
>>> wrote:
>>>>
>>>> You said you checked each of the expansion buttons. Did you reload the
>>>>> page after each one? JavaScript errors can affect future operations. I'd
>>>>> love to find out if there's some specific button that's problematic.
>>>>>
>>>> I just tried each of the buttons I highlighted in my screenshot again,
>>>> refreshing in between each attempt, and the same error occurs for each.
>>>>
>>>>
>>>>> Can you also try another browser? Firefox, perhaps?
>>>>>
>>>> Sure thing! I just downloaded and installed the latest Firefox to test
>>>> this and I am still seeing the same error, though the wording is slightly
>>>> different:
>>>>
>>>> TypeError: parentOffset is undefined
>>>> RB.DiffReviewableView<._updateCollapseButtonPos()
>>>>  reviews.min.44ba9ef6d795.js:11
>>>> RB.DiffReviewableView<._expandOrCollapse/<.success()
>>>>  reviews.min.44ba9ef6d795.js:11
>>>> m.Callbacks/j()
>>>>  jquery-1.11.1.min.8101d596b2b8.js:2
>>>> m.Callbacks/k.fireWith()
>>>>  jquery-1.11.1.min.8101d596b2b8.js:2
>>>> x()
>>>>  jquery-1.11.1.min.8101d596b2b8.js:4
>>>> .send/b()
>>>>  jquery-1.11.1.min.8101d596b2b8.js:4
>>>>  reviews.min.44ba9ef6d795.js:11:20064
>>>>
>>>>
>>>>> Also, what browser extensions are you running? Any other console
>>>>> errors higher up when you first load the page?
>>>>>
>>>> The only plugin I am running is Adblock Plus. I just tried disabling it
>>>> for my review board site but it seems to make no difference.
>>>>
>>>
>> --
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