It's an option in the config. ParseNewMessages... On Tue, Apr 21, 2009 at 11:14 PM, Ken Crocker <[email protected]> wrote: > To all, > > > I'd like to have a scrip that takes the CC's on an Email that > creates a ticket and makes them CC's on the ticket. Does anyone have an > example of that they can pass back to me? Thanks. > > Kenn > LBNL > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
-- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
