You use RTAddressRegex in search box on the wiki. And quickly find http://wiki.bestpractical.com/view/RTAddressRegexp
On Wed, Apr 22, 2009 at 2:06 AM, Ken Crocker <kfcroc...@lbl.gov> wrote: > Ruslan, > > Sorry. I just found my answer. However, I have another question. I > noticed some warnings about using this setting and NOT setting up > "Set($RTAddressRegexp , '^...@example.com$');". My question realtes to how I > understand this warning. I have over 100 Queues, all with unique Email > addresses. They all look like "queuen...@address" with "@address" being the > same on ALL of them. How do I set this up properly so I don't create a > nightmare? > > > Kenn > LBNL > > On 4/21/2009 12:59 PM, Ruslan Zakirov wrote: > > It's an option in the config. ParseNewMessages... > > On Tue, Apr 21, 2009 at 11:14 PM, Ken Crocker <kfcroc...@lbl.gov> wrote: > > > To all, > > > I'd like to have a scrip that takes the CC's on an Email that > creates a ticket and makes them CC's on the ticket. Does anyone have an > example of that they can pass back to me? Thanks. > > Kenn > LBNL > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com