from:"\"John Sgammato\""

Re: [Framers] Script for adding variables to FM

2020-02-12 Thread John Sgammato

Does Leximation's BookVars do that?

*BookVars - FrameMaker Plugin* [ info/download/buy
<https://www.leximation.com/tools/info/bookvars.php> ]
 Manage FrameMaker variables at the "book" level. Define multiple
variable groups and easily switch between them by updating the variables in
all files. Allows you to sync up the variable definitions in all files
and/or delete unused variables.

- *WIN FM:5,6,7,8,9,10,11,12* (v.1.10)
- *WIN FM:5,6,7,8,9,10,11,12,13,14,15* (v.2.02)
pricing: $45.00 (individual); $675.00 (site)

On Wed, Feb 12, 2020 at 4:20 PM Stephen O'Brien 
wrote:

> Hi,
>
> Did you get an answer? If not, in FrameScript or ExtendScript? And for
> what version of FM.
>
> Thx,
>
> Stephen O'BRIEN
> Rédacteur principal, marketing et communication | Senior Copywriter,
> Marketing and Communication
> InnovMetric Logiciels | Software
> T (1) 418.688.2061 x265
>
> Ne manquez pas l'évènement PolyWorks Conference USA|2020 du 15-16 avril à
> Novi, MI.
> Don't miss the PolyWorks Conference USA|2020 on April 15-16 in Novi, MI.
>
> -Original Message-
> From: Framers  innovmetric@lists.frameusers.com> On Behalf Of Martinek, Carla
> Sent: Wednesday, February 12, 2020 12:39 PM
> To: framers@lists.frameusers.com
> Subject: [Framers] Script for adding variables to FM
>
> Is anyone aware of a script for adding/creating variables from a
> list/table?
>
> Ideally, you'd have the variable on one column, and the values on the
> other.
>
>
> [Zebra_Logo_Stacked_K_small]
> Carla Martinek
> Manager, Technical Communications
> Printers and LS Products
> ZEBRA TECHNOLOGIES CORPORATION
>
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Re: [Framers] weird bug - Variable at start of paragraph sometimes vanishes

2019-11-12 Thread John Sgammato

Thanks Tammy,
That didn't work. There's a lot going on in this doc - I think it will be
faster to just push through the 700pp and fix it manually rather than waste
a lot of time on a fix that may not exist.

On Tue, Nov 12, 2019 at 3:25 PM  wrote:

> Hi John,
>
> Weird indeed, but what is even weirder is that I encountered this problem
> myself a couple of months ago when I was using ePub to convert my FM source
> to HTML5. It was one flippin' variable out of many that I  had in the
> source
> files and it also involved conditional text. I know this is really, really
> pulling at straws, but a couple of plug-ins that I was using and therefore,
> affecting the Framemaker FDK, appeared to be the issue. (It was a
> head-banging, feet-stomping, gut-wailing  investigation), but this was what
> appeared to work:
>
> The solution is to open each FM document that is generating with missing
> variables and do the following:
> - From the 'Show/Hide Conditional Text' tab, select the 'Show All' radio
> button (make sure to have the show condition indicators selected) and then
> select 'Apply'.
> - confirm that the conditional text settings are as expected and where
> there
> are problems fix.
> -  From the 'Show/Hide Conditional Text' tab, select the 'Show As Per
> Condition" radio button (make sure to have the show condition indicators
> deselected), set the conditions accordingly, and then select 'Apply'. Do
> this for both conditons.
> - Save the FrameMaker file.
>
> All my FrameMaker files were stable after that.
>
> And short of assuming that I somehow had pleased the previously pissed-off
> FrameMaker gods, I have no other explanation as to why this worked (I had
> my
> rationale for it at the time), but it did.
>
> I feel your pain.
>
> TVB
>
>
> Tammy Van Boening
> Tammy dot vanboening at spectrumwritingllc dot com
> www.spectrumwritingllc.com
>
> -Original Message-
> From: Framers
>  On
> Behalf Of John Sgammato
> Sent: Tuesday, November 12, 2019 12:16 PM
> To: Framers List 
> Subject: [Framers] weird bug - Variable at start of paragraph sometimes
> vanishes
>
> I've never seen this before; it looks like a bug.
> FM2015, unstructured.
> I have a big book with many variables and some conditions. In many (but not
> all) cases, a variable that starts a paragraph is present but invisible.
> Specifically,
> *Note: AGM only.*
> AGM is the variable. In some places I see *Note AGM only.* and in many
> places I see *Note  only.* The latter still have the variable marker in
> place and selectable, and when I select it, the invisible marker is still
> assigned to the variable with the value AGM.
> If I replace the variable, then it appears and it seems to stay, but I
> don't
> know why it vanished in the first place, how to reproduce it, or how to
> make
> it never happen again.
> A clue: The doc originally had many many AGM only notes as text. Then we
> started rebranding the product while keeping our own name as well,
> publishing "blue" and "orange" versions of the doc. For the orange version,
> the variable = AGM, and for the blue doc it's IVGM. To set the variable
> throughout the doc, I replaced the text AGM with the variable, then copied
> the variable and did a Find/Replace By Pasting (not a text Find/Replace).
> That got the variable into place everywhere. I am not sure that's a factor,
> because I think there are too many notes that still show the variable to
> account for them all having been manual operations (and thus the bu came
> from the automated F/R step).
> Has anyone seen this?
> Is there any solution other than manually replacing each invisible
> variable?
>
> --
>
> [image: logo]
> *John Sgammato* *Documentation Architect*  m 508.927.2083 |
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> >
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> <
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[Framers] weird bug - Variable at start of paragraph sometimes vanishes

2019-11-12 Thread John Sgammato

I've never seen this before; it looks like a bug.
FM2015, unstructured.
I have a big book with many variables and some conditions. In many (but not
all) cases, a variable that starts a paragraph is present but invisible.
Specifically,
*Note: AGM only.*
AGM is the variable. In some places I see *Note AGM only.* and in many
places I see *Note  only.* The latter still have the variable marker in
place and selectable, and when I select it, the invisible marker is still
assigned to the variable with the value AGM.
If I replace the variable, then it appears and it seems to stay, but I
don't know why it vanished in the first place, how to reproduce it, or how
to make it never happen again.
A clue: The doc originally had many many AGM only notes as text. Then
we started rebranding the product while keeping our own name as well,
publishing "blue" and "orange" versions of the doc. For the orange version,
the variable = AGM, and for the blue doc it's IVGM. To set the variable
throughout the doc, I replaced the text AGM with the variable, then copied
the variable and did a Find/Replace By Pasting (not a text Find/Replace).
That got the variable into place everywhere. I am not sure that's a factor,
because I think there are too many notes that still show the variable to
account for them all having been manual operations (and thus the bu came
from the automated F/R step).
Has anyone seen this?
Is there any solution other than manually replacing each invisible variable?

-- 

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 m 508.927.2083 | john.sgamm...@actifio.com | actifio.com
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Re: [Framers] Opening FM 2019 documents in FM 2017

2019-10-23 Thread John Sgammato

from FM 2019 you have to save as an earlier version that can be opened by
2017

On Wed, Oct 23, 2019 at 12:18 PM Doug  wrote:

> Is it possible to do this?  I just had some 2017 documents translated for
> me and when I open them in my FM 2017 it says:
>
> Although XXX appears to be a FrameMaker document, it can't be opened with
> tihs release of the product.
>
> Is there an add-on or something?
>
> Doug
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Re: [Framers] Does Mif2Go work in Windows 10?

2019-06-25 Thread John Sgammato

I used Mif2Go successfully with FM12 in a Win10 environment up until a year
or 18 months ago.
I never could get Mif2Go to work with FM2015.

On Tue, Jun 25, 2019 at 9:25 AM Caroline Tabach 
wrote:

> From what I recollect, it is not definite that Frame 7.2 will work on
> Windows 10, you might need some type of emulated previous Windows version.
>
>
>
> Caroline Tabach
>
> On Tue, 25 Jun 2019, 15:52 Kevin Ryan,  wrote:
>
> > Hello,
> >
> > Does anyone know of any issues/problems running Mif2Go in Windows 10?  I
> > know that Jeremy Griffith passed away in 2014, so I suspect there may be
> > problems.
> >
> > I've been using Mif2Go successfully with an older FrameMaker version
> > (7.2)  under Windows 7.  I use it to convert legacy FrameMaker
> > documentation to Confluence-friendly XHTML for import (paste) into
> > Confluence's Source Editor.
> >
> > I'm trying to anticipate problems if my current PC is forced to retire
> > soon.  From what I understand, my FrameMaker 7.2 should still work in
> > Windows 10.
> >
> > Thank you for any tips,
> >
> > Kevin Ryan
> >
> > Harriscomputer
> >
> > Kevin Ryan
> > Technical Writer, Research & Development
> > P: 802-865-1170x82412
> > E: kr...@harriscomputer.com
> >
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Re: [Framers] FrameScript 7

2019-02-24 Thread John Sgammato

I'm sorry for the fireworks, but you could answer my queries. You set this
up yourself.

On Sun, Feb 24, 2019, 9:51 PM Frank  wrote:

> ===
> A N N O U N C E M E N T
> ===
>
> ElmSoft, Inc. is announcing the release of FrameScript 7. FrameScript 7
> will support FrameMaker versions 6.0 through 2019,
> including the 64-bit version of FM 2019.
>
> The price for FrameScript 7 is the same as for FrameScript 6, $179.95
> for a full release version and $99.95 for an update from FrameScript 6.
> The price for an upgrade from FrameScript 5 (or lower) will be announced
> later.
>
> To purchase FrameScript 7, go to our website at framescr.com
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Re: [Framers] FrameScript 7

2019-02-24 Thread John Sgammato

You asshole!
You have critically important, mission sensitive requests outstanding. I
have a writer who has a valid use, and a retired guy with no valid use. And
You won't answer my emails.

On Sun, Feb 24, 2019, 9:51 PM Frank  wrote:

> ===
> A N N O U N C E M E N T
> ===
>
> ElmSoft, Inc. is announcing the release of FrameScript 7. FrameScript 7
> will support FrameMaker versions 6.0 through 2019,
> including the 64-bit version of FM 2019.
>
> The price for FrameScript 7 is the same as for FrameScript 6, $179.95
> for a full release version and $99.95 for an update from FrameScript 6.
> The price for an upgrade from FrameScript 5 (or lower) will be announced
> later.
>
> To purchase FrameScript 7, go to our website at framescr.com
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Re: [Framers] OT: Punctuation question

2019-01-07 Thread John Sgammato

I would just say:
The information is displayed across five tabs: Overview, Category, Locus,
Sequence, and Details.

I would assume an English-language reader would assume left to right.

On Mon, Jan 7, 2019 at 1:34 PM  wrote:

> Consider the following three sentences:
>
>
>
> 1.)The information is displayed across five tabs, which, from left to
> right, are the following: Overview, Category, Locus, Sequence, and Details.
>
> 2.)The information is displayed across five tabs, which from left to
> right, are the following: Overview, Category, Locus, Sequence, and Details.
>
> 3.)The information is displayed across five tabs, which from left to
> right are the following: Overview, Category, Locus, Sequence, and Details.
>
>
>
> Three different editors. Three different copy edits. I have my 'druthers,
> but I thought I would reach out to all the writers on this list and get a
> majority opinion. And yes, I am saying opinion, because I know that there
> is
> an absolute right and wrong, but I need to be neutral and non-judgmental
> when supplying my feedback and making the correction. Three egos are
> involved. . . .
>
>
>
> TVB
>
>
>
> Tammy Van Boening
>
> Tammy dot vanboening at spectrumwritingllc dot com
>
> www.spectrumwritingllc.com
>
>
>
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Re: [Framers] Extracting images

2018-12-14 Thread John Sgammato

Get it nice and big and sharp on your screen and take a screenshot.

On Fri, Dec 14, 2018, 10:22 AM Doug  What's the best way to extract images from Word or from Frame that are
> embedded and not inserted by reference?
>
> I have one particular image that is composed of detailed line art, about an
> inch wide by 6 inches high.  I loaded the DOC into Frame and the detail is
> still sharp and clear, but all attempts to get extract it to an image file
> on disk have resulted in a loss of sharpness/clarity.
>
> Ideas?
>
> Doug
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Re: [Framers] Retired

2018-11-26 Thread John Sgammato

congratulations on making it to the finish line (even if it was involuntary)
thank you for your contributions over the years!

On Mon, Nov 26, 2018 at 11:23 AM Keith Soltys  wrote:

> As of last Wednesday, I am now retired, courtesy of a sudden but not
> entirely unexpected lay off from the TMX Group (basically the Toronto
> Stock Exchange) where I've been for the last seventeen years. This will
> likely end any further use of FrameMaker on my part, as I won't be
> looking for full-time work again.
>
> I'd like to thank everyone on this list and in the Frame community for
> their help over the years. This list has been a great resource and I
> hope I've been able to pay some of it back.
>
> Regards
>
> Keith
>
>
> ___
>
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Re: [Framers] File Info > Title information problem (Lin Sims)

2018-10-16 Thread John Sgammato

I do many things grumpily, or at least in a state nowhere approaching
gruntlement.

On Tue, Oct 16, 2018, 8:49 PM Lin Sims  wrote:

> Rick found the information in the MIF file. I was (naturally) looking for
> the wrong text.
>
> The info wanted is here (and yes I substituted generic information):
>
> 
>
>
>
> > # end of PDFDocInfo
>
> All I have to do is find that section in the MIF files and fix it, and none
> of our new documents will have a title in them. The older ones, obviously,
> were updated grumpily by me before generating the PDFs. :D
>
>
>
> On Tue, Oct 16, 2018 at 4:29 PM Carole McCormick <
> carolemccorm...@sunnuclear.com> wrote:
>
> > Here is the process I have used in the past to remove title information
> > from a FrameMaker document.
> > Procedure to remove File Info from book files - this information is
> > propagated in new files when the template is used and cannot be deleted.
> > Process for removing:
> > 1.Begin by making a backup of all of the files.
> > 2.Open a file (I will use Preface as an example). Click File > File Info.
> > Remove any "File Info" text.
> > 3.Open a new blank document.
> > 4.Import formats from Preface into blank document -- ALL except for
> > Document Properties.
> > 5.Import file (Preface) into blank document - File > Import > File,
> select
> > "Copy into document" at the bottom of the screen, click Import and in the
> > dialog box that opens, select "Retain Source Formatting".
> > 6.Close the original Preface file.
> > 7.Save the "blank" document as Preface.
> > 8.Select Format > Page Layout > Column Layout.  In the Column Layout
> > dialog box, select the checkbox for Room for Sideheads and then click
> > Update Entire Flow.
> > 9.Close the file and reopen - the File Info should be gone.
> >
> > I haven't used this in some time, but hope that it helps.
> >
> > __
> > Carole McCormick
> > Technical Writer
> >
> > Sun Nuclear Corporation
> > 3275 Suntree Blvd.
> > Melbourne, FL 32940
> > Tel: +1 321-259-6862 x2282
> > Fax: +1 321-259-7979
> > www.sunnuclear.com
> >
> >
> > -Original Message-
> > From: Framers  > sunnuclear@lists.frameusers.com> On Behalf Of
> > framers-requ...@lists.frameusers.com
> > Sent: Tuesday, October 16, 2018 4:03 PM
> > To: framers@lists.frameusers.com
> > Subject: Framers Digest, Vol 151, Issue 10
> >
> >
> > CAUTION: This email originated from outside of the organization. Do not
> > click links or open attachments unless you recognize the sender and know
> > the content is safe. Questions? Contact the Help Desk.
> >
> >
> >
> > Send Framers mailing list submissions to framers@lists.frameusers.com To
> > subscribe or unsubscribe, visit
> > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com You can
> > reach the person managing the list at framers-ow...@lists.frameusers.com
> > When replying, please edit your Subject line so it is more specific than
> > "Re: Contents of Framers digest..."
> >
> > Today's Topics:
> >
> >1. Re:  Structured XML 'title' element (cuc tu)
> >2. Re:  ePub (Doug)
> >3.  Equations (Doug)
> >4.  File Info > Title information problem (Lin Sims)
> >5. Re:  File Info > Title information problem (Jeff Coatsworth)
> >6. Re:  File Info > Title information problem (John Sgammato)
> >7. Re:  File Info > Title information problem (Lin Sims)
> >8. Re:  File Info > Title information problem (Lin Sims)
> >
> >
> > --
> >
> > Message: 1
> > Date: Mon, 15 Oct 2018 21:02:59 +
> > From: cuc tu 
> > To: "framers@lists.frameusers.com" 
> > Subject: Re: [Framers] Structured XML 'title' element
> > Message-ID:
> > <
> >
> mwhpr1801mb18882df29bd6097754ab8e7efd...@mwhpr1801mb1888.namprd18.prod.outlook.com
> > >
> >
> > Content-Type: text/plain; charset="iso-8859-1"
> >
> > Hi Rick,
> >
> >
> > I suspect a table is involved because of the error message, but all I
> > notice in the XML and structure view is that the 'title' element tags are
> > removed, and its text is then in the 'first_aid' element, which is not
> > valid. In Frame, I can select this title text and then wrap it in the
> &

Re: [Framers] File Info > Title information problem

2018-10-16 Thread John Sgammato

We update that information all the time. It gets consumed by an
auto-publication script and used to publish the final PDF to the right
location.
We're using FM 2015, unstructured.


On Tue, Oct 16, 2018 at 3:49 PM Jeff Coatsworth <
jeff.coatswo...@jonasclub.com> wrote:

> IIRC once you stick something in that File Info screen, you're stuck with
> it forever.
>
> -Original Message-
> From: Framers  jonasclub@lists.frameusers.com> On Behalf Of Lin Sims
> Sent: Tuesday, October 16, 2018 3:45 PM
> To: Frame Users 
> Subject: [Framers] File Info > Title information problem
>
> Currently: Windows 7, FrameMaker 2017
>
> Why can't I delete the information in the Title field for the File Info? I
> have templates I created and I can't get rid of an old document title from
> this field in the template files. Yes, I update this field when I create a
> new document, but it's a bloody nuisance that it has bad information in it
> and I can't get rid of it.
>
> I even exported everything to MIF, but I can't find that information in
> the MIF files.
>
> --
> Lin Sims
> ___
>
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 m 508.927.2083 | john.sgamm...@actifio.com | actifio.com
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Re: [Framers] FrameMaker to MadCap Flare not going well

2018-06-19 Thread John Sgammato

One of the writers on my team did that, but we had paid for the Platinum
Support, which he relied heavily upon and declared to be worth every penny.

On Tue, Jun 19, 2018 at 4:19 PM, M Lee  wrote:

> Hi All,
>
> I've been tasked with taking our 3,000 pages of FrameMaker docs to MadCap
> Flare for HTML output. I haven't had much luck with the process. I took a
> training course, but it was mostly about how Flare is laid out and how to
> do basic tasks in Flare. The FrameMaker to Flare conversion was only a few
> pages in the course.
>
> When I did the import, I mapped the FrameMaker styles to Flare styles, but
> I can't find any p styles I created except one. And one of my headings has
> a left margin indent that I don't want, but I can't find the setting to
> change it.
>
> I want to create a table with an image in one cell and the text in the
> other. I can't find any info on how to do this.
>
> These are just a few of the problems I have been grappling with for the
> past few weeks. Any recommendations on how to learn this program? At this
> point, I am so not getting it!
>
> Thanks.
>
> Martha Lee
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
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Re: [Framers] ANN: Bottlenecks

2018-06-05 Thread John Sgammato

I agree about the quality of the product... It's convincing the boss that I
am too stupid to solve these problems, but smart enough to know that he can!

On Tue, Jun 5, 2018, 8:16 PM Bernard Aschwanden <
bern...@publishingsmarter.com> wrote:

> BTW, that type of an xml document could, if you REALLY want, even have an
> application in FrameMaker that opens it, puts it into a more human friendly
> format, and then writes it back to XML as well. As many people on the list
> attest, Rick does awesome work, so I'd suggest it's worth the
> effort/time/cost to have him build something for you.
>
> Bernard
>
>
>
> -Original Message-
> From: Framers
> [mailto:framers-bounces+bernard=publishingsmarter@lists.frameusers.com
> ]
> On Behalf Of Rick Quatro
> Sent: Tuesday, June 5, 2018 7:14 PM
> To: 'An email list for people using Adobe FrameMaker software.'
> Subject: Re: [Framers] ANN: Bottlenecks
>
> Hi Chris,
>
> I demoed something like this in one of my webinars a few years ago. The XML
> file looked like this:
>
> 
> 
>   
> 
> 
>   
>   
> 
> 
>   
>   
> 
> 
>   
>   
> 
> 
>   
>   
> 
> 
>   
> 
>
> Each group represents a variable and variable definition. The variable name
> is the group id, and the label is a more human readable form. And the
> edittext value is the desired definition. The resulting dialog box expands
> vertically to hold all of the groups in the XML file. Whatever values the
> user enters in the dialog box become the defaults the next time the script
> is run. To add, delete, or edit groups, you edit the XML file. The script
> runs on the active document or book.
>
> Rick
>
> -Original Message-
> From: Framers 
> On
> Behalf Of Chris Despopoulos
> Sent: Tuesday, June 05, 2018 5:35 PM
> To: framers@lists.frameusers.com
> Subject: Re: [Framers] ANN: Bottlenecks
>
> I actually got this working, but I never finished it...  I was hung up on
> hosting it on a web site, when hosting it on the file system would probably
> be more useful...
> Anyway, an XML file that captures sets of variables and definitions.  You
> can swap out for a book by choosing the set and importing it.  And add to
> that just plain old book-level variables...  A scrolling list with all the
> user variables, their definitions, and a tick-box for change/leave as-is.
> Go through the list, set your variables, click DO IT, and your book is
> transformed.  No need to hunt for a file to import formats, no dealing with
> the clunky variable GUI (this can be much larger and easier to use).
> ___
>
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Re: [Framers] ANN: Bottlenecks

2018-06-04 Thread John Sgammato

That's excellent - then my whole team can do it and I don't have to do it
all!

On Mon, Jun 4, 2018 at 4:36 PM, Rick Quatro  wrote:

> Hi John,
>
> With stock FrameMaker, you can do an index or list of External Cross-Refs,
> which you can look through to find cross-references to documents outside of
> your book.
>
> Rick
>
> Rick Quatro
> Carmen Publishing Inc.
> r...@frameexpert.com
> 585-729-6746 NEW!
>
>
>
> -----Original Message-
> From: Framers 
> On
> Behalf Of John Sgammato
> Sent: Monday, June 04, 2018 10:03 AM
> To: An email list for people using Adobe FrameMaker software.
> 
> Subject: Re: [Framers] ANN: Bottlenecks
>
> Hi Rick!
> We have a constant problem with something that should be a bug and get
> fixed:
>
>1. I write a book with two procedures in two chapters
>2. I x-ref them to each other,
>3. I delete one chapter from the book,
>4. I update the book.
>
> The x-ref to the deleted procedure resolves as long as the chapter is in
> the
> folder, even if it's not in the book. Of course, when I generate a PDF, the
> x-ref is broken.
> I'd love a script to check all x-refs and let me know if any of them point
> to files that are not in the book file.
>
>
> On Mon, Jun 4, 2018 at 9:57 AM, Rick Quatro  wrote:
>
> > Hi Framers,
> >
> >
> >
> > Occasionally I like to query the FrameMaker community to find out
> > about some of their FrameMaker bottlenecks. What are the things that
> > slow you down, make your work tedious, and frustrate you about
> > FrameMaker? Some of your complaints and suggestions have lead to
> > useful solutions in the past. Thank you very much.
> >
> >
> >
> > Rick
> >
> >
> >
> > Rick Quatro
> >
> > Carmen Publishing Inc.
> >
> > r...@frameexpert.com
> >
> > 585-729-6746 NEW!
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com Visit the list's
> > homepage at  http://www.frameusers.com Archives located at
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> > and unsubscribe at http://lists.frameusers.com/
> > listinfo.cgi/framers-frameusers.com
> > Send administrative questions to listad...@frameusers.com
> >
>
>
>
> --
>
> [image: logo]
> *John Sgammato* *Documentation Architect*  m 508.927.2083 |
> john.sgamm...@actifio.com | actifio.com
> <http://www.linkedin.com/company-beta/399246/> <http://twitter.com/actifio
> >
> <http://www.youtube.com/c/Actifio_Official>
> <http://www.glassdoor.com/Overview/Working-at-Actifio-
> EI_IE625803.11,18.htm>
> *Access your enterprise data as a service, instantly anywhere.*
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Re: [Framers] ANN: Bottlenecks

2018-06-04 Thread John Sgammato

Hi Rick!
We have a constant problem with something that should be a bug and get
fixed:

   1. I write a book with two procedures in two chapters
   2. I x-ref them to each other,
   3. I delete one chapter from the book,
   4. I update the book.

The x-ref to the deleted procedure resolves as long as the chapter is in
the folder, even if it's not in the book. Of course, when I generate a PDF,
the x-ref is broken.
I'd love a script to check all x-refs and let me know if any of them point
to files that are not in the book file.


On Mon, Jun 4, 2018 at 9:57 AM, Rick Quatro  wrote:

> Hi Framers,
>
>
>
> Occasionally I like to query the FrameMaker community to find out about
> some
> of their FrameMaker bottlenecks. What are the things that slow you down,
> make your work tedious, and frustrate you about FrameMaker? Some of your
> complaints and suggestions have lead to useful solutions in the past. Thank
> you very much.
>
>
>
> Rick
>
>
>
> Rick Quatro
>
> Carmen Publishing Inc.
>
> r...@frameexpert.com
>
> 585-729-6746 NEW!
>
>
>
>
>
>
>
>
>
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
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Re: [Framers] Win 10 Build 1709 Breaks FrameMaker Ability to make PDF.

2018-05-08 Thread John Sgammato

When you check *Generate Acrobat Data*, then *Print to File* is
automatically checked.
Uncheck *Print to File* and click *Print*.
I find this gets around the system font issue and goes faster with no
noticeable quality or performance penalty.

On Tue, May 8, 2018 at 3:34 PM,  wrote:

> OK, on May 6th, my PC evidently took Windows 10 updates and I am on
> Windows 10 Build 1709. Like Oran, my system is now unable to create a PDF
> using the Print to File option, but the message that I am receiving is the
> long forgotten and improperly worded issue about relying on system fonts
> and not using document fonts:
>
> When you create a PS file, you must rely on system fonts and use document
> fonts. Please go to printer properties, "Adobe PDF Settings" page and turn
> OFF the option "Rely on system fonts only; do not use document fonts."
>
> I went and checked and in BOTH places where this option should be TURNED
> ON is indeed turned on. (Adobe PDF Printing Preferences and Adobe PDF
> Printer Properties > Advanced > Printing Default.)
>
> I have had this option checked in both places on multiple systems since
> the cows came home and now, all of a sudden, this Windows 10 system on
> which it had been working before just cr*pped out after this last round of
> updates.
>
> I could understand if ALL options to print to a PDF died a miserable
> death, but why just this one if nothing apparently has changed about the
> option being selected?
>
> GRRR. . . can you hear me banging my head against the proverbial brick
> wall?
>
> TIA,
>
> TVB
>
>
>
> Tammy Van Boening
> Tammy dot vanboening at spectrumwritingllc dot com
> www.spectrumwritingllc.com
>
> -Original Message-
> From: Framers  frameusers.com> On Behalf Of quills
> Sent: Saturday, May 5, 2018 10:18 PM
> To: An email list for people using Adobe FrameMaker software. <
> framers@lists.frameusers.com>
> Subject: Re: [Framers] Win 10 Build 1803 Breaks FrameMaker Ability to make
> PDF.
>
> Since Windows 10 was released, several years ago, it has been noted in the
> Windows community forums that Windows 10 hijacks PDF. This is a Known
> issue, one that Adobe is upset about and Microcrap isn’t.
>
> As usual, Microsoft is the most prolific malware on the market.
>
> > On May 5, 2018, at 13:16, Oran Petersen  wrote:
> >
> > On May 2nd I upgraded all 4 of my Win 10 machines to the latest build,
> 1803. This is a major do for Win 10. Today I unsuccessfully attempted to
> create a PDF from Frame. Save As PDF, Print, Print to file, etc. all gave
> the same FrameMaker error: "Cannot print because the selected default
> printer is not compatible with FrameMaker. (cannot query escape 768)". I
> changed the default printer and tried different methods with the same
> results. I tested both FrameMaker 2017 (TCS) and FrameMaker 2015. I tried
> two different computers, one with 2015. Same results. Creating a PDF from
> Word or other non Adobe apps works fine.
> > I then rolled back Win 10 1803 to the previous build, and all became
> well. Bear in mind that unless you disable the builds, it will come back
> like the build from hell. I created one PDF, and then checked Win Updates.
> It was already installing 1803 again within about 10 minutes. I paused it
> to shut it down.
> > If anyone has a cure for this please let all of us know. I see this as a
> major bug between Adobe and Microsoft that they will have to fix. It is
> amazing to me that two major Adobe products, both part of a common suite,
> stop talking due to a Win OS upgrade.
> > If you have more info on this, please share.
> > Oran Petersen
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com Visit the list's
> > homepage at  http://www.frameusers.com Archives located at
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[Framers] Zoomin Software Doc Portal & Knowledgebase

2018-04-27 Thread John Sgammato

Does anyone have experience with the Zoomin Software Doc Portal and/or
knowledge base? They integrate with FM and with Salesforce (and Flare,
Swagger, Jira, and others).
https://www.zoominsoftware.com/
-- 

[image: logo]
*John Sgammato* *Documentation Architect*
 m 508.927.2083 | john.sgamm...@actifio.com | actifio.com
<http://www.linkedin.com/company-beta/399246/> <http://twitter.com/actifio>
<http://www.youtube.com/c/Actifio_Official>
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Re: [Framers] bizarre FM behavior

2018-04-23 Thread John Sgammato

That sounds like a good lead... but I mentioned it to the writer, and he
didn't even know about the Package feature!

On Mon, Apr 23, 2018 at 1:29 PM, Jeff Coatsworth <
jeff.coatswo...@jonasclub.com> wrote:

> Sounds almost like someone ran the Packager script on the book.
>
> -Original Message-
> From: Framers  lists.frameusers.com> On Behalf Of John Sgammato
> Sent: Monday, April 23, 2018 1:14 PM
> To: An email list for people using Adobe FrameMaker software. <
> framers@lists.frameusers.com>
> Subject: Re: [Framers] bizarre FM behavior
>
> Hit send too soon - here's the whole story:
>
> We saw a bizarre thing today with unstructured FM 2015, and we want to
> figure out what happened. Maybe someone here has seen this?
>
> We have a series of books about our support for different cloud vendors
> (AWS, Azure, GCP, etc)
>
> Each book includes:
>
>- Title Page
>- ToC
>- Preface
>- \path\Shared File 1
>- \path\ Shared File 2
>- Native File
>- \path\ Shared File 3
>- \path\ Shared File 4
>- \path\ Shared File 5
>
>
> The shared files are in a different folder at path. They have content that
> is common for our None of the files have been touched for a few weeks.
>
> This morning, the writer opened up one of the books to make some updates,
> and was shocked to see:
>
>- The file structure is flat. All the shared files are in each folder.
>- The book file points to the now-local files.
>- The local files are not used to make the book - they are present as
>Text Insets inside a wrapper. For example, the intro chapter has the
> right
>master page, etc, and it has Introduction at the top where the title
> goes,
>and then in the main text column, the entire remote chapter is present
> as a
>text inset, including the Introduction title. It's as if someone made a
>decision to restructure the book using text insets, but never got
> around to
>deleting the first titles.
>
> The writer originally set the books up using text insets, but that was
> long ago, several versions back. The current books have the latest
> information, so we know we're not looking at the old books.
> This looks like something that might be done by a script, but I'm the only
> one on the team running any scripts and I never touched these books.
> Any ideas what's going on?
>
>
> On Mon, Apr 23, 2018 at 12:56 PM, John Sgammato  >
> wrote:
>
> > We saw a bizarre thing today, and we want to figure out what happened.
> > Maybe someone here has seen this?
> >
> > We have a book that I'll call sample.book.
> > Within sample.book are:
> > Title Page
> > ToC
> > Preface
> > Shared File 1
> >
> >
> > --
> >
> > [image: logo]
> > *John Sgammato* *Documentation Architect*  m 508.927.2083 |
> > john.sgamm...@actifio.com | actifio.com
> > <http://www.linkedin.com/company-beta/399246/>
> > <http://twitter.com/actifio>
> > <http://www.youtube.com/c/Actifio_Official>
> > <http://www.glassdoor.com/Overview/Working-at-Actifio-EI_IE625803.11,1
> > 8.htm> *Access your enterprise data as a service, instantly anywhere.*
> >
>
>
>
> --
>
> [image: logo]
> *John Sgammato* *Documentation Architect*  m 508.927.2083 |
> john.sgamm...@actifio.com | actifio.com <http://www.linkedin.com/
> company-beta/399246/> <http://twitter.com/actifio> <
> http://www.youtube.com/c/Actifio_Official>
> <http://www.glassdoor.com/Overview/Working-at-Actifio-
> EI_IE625803.11,18.htm>
> *Access your enterprise data as a service, instantly anywhere.*
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com Visit the list's homepage
> at  http://www.frameusers.com Archives located at
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> ___
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Re: [Framers] bizarre FM behavior

2018-04-23 Thread John Sgammato

Hit send too soon - here's the whole story:

We saw a bizarre thing today with unstructured FM 2015, and we want to
figure out what happened. Maybe someone here has seen this?

We have a series of books about our support for different cloud vendors
(AWS, Azure, GCP, etc)

Each book includes:

   - Title Page
   - ToC
   - Preface
   - \path\Shared File 1
   - \path\ Shared File 2
   - Native File
   - \path\ Shared File 3
   - \path\ Shared File 4
   - \path\ Shared File 5


The shared files are in a different folder at path. They have content that
is common for our None of the files have been touched for a few weeks.

This morning, the writer opened up one of the books to make some updates,
and was shocked to see:

   - The file structure is flat. All the shared files are in each folder.
   - The book file points to the now-local files.
   - The local files are not used to make the book - they are present as
   Text Insets inside a wrapper. For example, the intro chapter has the right
   master page, etc, and it has Introduction at the top where the title goes,
   and then in the main text column, the entire remote chapter is present as a
   text inset, including the Introduction title. It's as if someone made a
   decision to restructure the book using text insets, but never got around to
   deleting the first titles.

The writer originally set the books up using text insets, but that was long
ago, several versions back. The current books have the latest information,
so we know we're not looking at the old books.
This looks like something that might be done by a script, but I'm the only
one on the team running any scripts and I never touched these books.
Any ideas what's going on?


On Mon, Apr 23, 2018 at 12:56 PM, John Sgammato 
wrote:

> We saw a bizarre thing today, and we want to figure out what happened.
> Maybe someone here has seen this?
>
> We have a book that I'll call sample.book.
> Within sample.book are:
> Title Page
> ToC
> Preface
> Shared File 1
>
>
> --
>
> [image: logo]
> *John Sgammato* *Documentation Architect*
>  m 508.927.2083 | john.sgamm...@actifio.com | actifio.com
> <http://www.linkedin.com/company-beta/399246/>
> <http://twitter.com/actifio> <http://www.youtube.com/c/Actifio_Official>
> <http://www.glassdoor.com/Overview/Working-at-Actifio-EI_IE625803.11,18.htm>
> *Access your enterprise data as a service, instantly anywhere.*
>



-- 

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*John Sgammato* *Documentation Architect*
 m 508.927.2083 | john.sgamm...@actifio.com | actifio.com
<http://www.linkedin.com/company-beta/399246/> <http://twitter.com/actifio>
<http://www.youtube.com/c/Actifio_Official>
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[Framers] bizarre FM behavior

2018-04-23 Thread John Sgammato

We saw a bizarre thing today, and we want to figure out what happened.
Maybe someone here has seen this?

We have a book that I'll call sample.book.
Within sample.book are:
Title Page
ToC
Preface
Shared File 1


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*John Sgammato* *Documentation Architect*
 m 508.927.2083 | john.sgamm...@actifio.com | actifio.com
<http://www.linkedin.com/company-beta/399246/> <http://twitter.com/actifio>
<http://www.youtube.com/c/Actifio_Official>
<http://www.glassdoor.com/Overview/Working-at-Actifio-EI_IE625803.11,18.htm>
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Re: [Framers] How do you identify an advanced Framemaker user?

2018-04-15 Thread John Sgammato

Tomorrow afternoon I will go over an exercise that I set up for a new hire.
My boss wants to be satisfied that he's competent with FM.
I have a doc with some standard and some "advanced" features like text
insets. At least a couple of images will fail because they are not in the
folder that he's getting. It's not a rigorous exam (mostly I want to see if
he keeps a cool head in the face of technical adversity) - but I expect to
learn how confident I can be that he'll either panic or find a way to
resolve whatever issues pop up, and know when to cal for help.


On Sun, Apr 15, 2018 at 12:31 PM, Carol J. Elkins 
wrote:

> Over the next couple of years, I need to help my major client find and
> train an in-house replacement for me as I wind down my freelance practice.
> They will not consider an independent contractor next time, so it may be
> harder to recruit and identify someone with the required skills. I've built
> 20 years of documentation for this client in unstructured Framemaker, and
> managing these thousands of documents and books depends less on someone
> being a good technical writer than being an excellent Framemaker user.
>
> For those of you who are corporate employers, I'd like to know how you
> screen candidates to identify those who truly are advanced Framemaker
> users. Is there a test you employ? Do you ask them to build a template from
> scratch? Are there certifications that you require? Do you use a recruiting
> service? How would you locate qualified candidates (in addition to posting
> to Frameusers)?
>
> Note that I am NOT recruiting; that is still a few years down the road
> 8-). I just need to start thinking about the best way to replace myself. My
> long-time designated backup is also planning to retire in the next couple
> of years, so I have to start again to find the best person for my job. I am
> willing to train them how to do my job, but it requires their already being
> a master of Framemaker.
>
> Carol
>
> ___
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 m 508.927.2083 | john.sgamm...@actifio.com | actifio.com
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Re: [Framers] Translation companies questions

2018-01-12 Thread John Sgammato

We've had great success with GlobalVision: https://globalvis.com/
I selected them after researching vendors for a couple of months.
They understand FrameMaker, including conditionalized text so we can
publish two Japanese versions of our CLI Reference from a single-source
English original. They use native-speaker translators and they are flexible
when I have to get their translation reviewed by my in-country field guys
on their own schedule. Project management is easy and they're good about
communicating everything. You own your translation memory so it's easier to
go to another translator if you have to, but we've been very happy with
their quality, service, and price.
My contact there is Jocelyn Lovejoy.

On Fri, Jan 12, 2018 at 9:10 AM, TW Smith  wrote:

> Hi all,
>
> Am looking around to review translation costs and quality.
>
> My tools can be FrameMaker, Word, Flare, Illustrator, Photoshop, CorelDRAW
> suite, and sometimes Camtasia.
>
> Languages are all over, from Vietnamese and Simplified Chinese, to Spanish
> and Protuguese, to possibly Farsi and Russian.
>
> Does anyone have any translation vendors they recommend?
>
> Does anyone have any feedback about SDL and Bits as translation vendors?
>
> Cheers,
>
> Sean
> ___
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 m 508.927.2083 | john.sgamm...@actifio.com | actifio.com
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<http://www.youtube.com/c/Actifio_Official>
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Re: [Framers] Old FrameMaker books?

2017-10-02 Thread John Sgammato

Generating an index is also a great way to spot inconsistencies in
terminology and usage, especially on docs written by a team.
And it enables the write to flag which mentions of a common term are
useful; search shows every mention.


On Mon, Oct 2, 2017 at 5:51 PM, Monique Semp 
wrote:

> This might be the reason we stopped actually doing index entries and have
>> been quietly deleting index files from our books (I have a former co worker
>> from another company who is in horror over this idea).  Use the search,
>> people.
>>
>
> Well, sure. If I know the exact word to look for, ^F will find it. But
> what if it's  concept that might be described multiple ways? Or something
> that I don't necessarily know I need but that jumps out when I scan the
> index? For a nice explanation of why an index is important, I recommend
> this from the American Society for Indexing website:
> https://www.asindexing.org/about-indexing/frequently-asked-
> questions/#FAQ1006.
>
> I certainly understand why we tech writers so rarely create indexes these
> days, but that doesn't mean it's the ideal situation. And most certainly ^F
> searching is an inadequate substitute for a good human-generated index.
>
> -Monique
> ___
>
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 m 508.927.2083 | john.sgamm...@actifio.com | actifio.com
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<http://www.youtube.com/c/Actifio_Official>
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Re: [Framers] Save as PDF

2017-08-19 Thread John Sgammato

We had a different problem with Save as PDF. We use alternate-row shading
in tables. In some table cells, seemingly randomly, the text goes behind
the shading, becoming invisible. We have no solution so we Print to PDF
like in the old days.

On Aug 19, 2017 7:46 PM, "Peter Gold"  wrote:

> Thanks for the community-service alert, Austin.
>
> Would it be useful/possible to incorporate this useful information about
> the possibility of the problem reading the document on Chrome in or with
> the document itself?
>
> On Sat, Aug 19, 2017 at 4:43 PM, Austin Meredith 
> wrote:
>
> >I use "Save as PDF" in FrameMaker 2015 unstructured, to create Adobe
> >Acrobat Pro DC documents, and put them on the web at "www . kouroo .
> >info". They work fine with the Internet Explorer browser. Recently,
> >however, the Google Chrome browser stopped working, in that when it is
> >now used to open one of my PDF documents, the links generated by
> >FrameMaker, such as gotoframefitwin /kouroo/webpage.fm, no longer
> >function.
> >
> >Fortunately, there is a ready solution. There are now Google Chrome
> >browser extensions that teach the new Chrome to read Acrobat PDFs and
> >correctly interpret these FrameMaker links. There are a number of
> them,
> >free, at
> >
> >[1]https://chrome.google.com/webstore/detail/pdf-viewer/
> oemmndcbldboieb
> >fnladdacbdfmadadm
> >
> >and at
> >
> >[2]https://chrome.google.com/webstore/search/pdf%20viewer?hl=en
> >
> >The problem seems to be that Google has done this to its very latest
> >versions of Chrome without warning, that these new PDF extensions are
> >as yet very poorly documented and hard to find, and that most users
> who
> >rly on the fast Chrome browser as their interface to the internet have
> >no clue even that they exist or that something has gone wrong. When
> >they try to access one of my PDFs now, they complain bitterly "Hey,
> >Austin, damn it, your links are broken!" They are not warned what it
> is
> >that is really going wrong -- that there is something they now need to
> >install.
> >
> > References
> >
> >1. https://chrome.google.com/webstore/detail/pdf-viewer/
> > oemmndcbldboiebfnladdacbdfmadadm
> >2. https://chrome.google.com/webstore/search/pdf viewer?hl=en
> > ___
> >
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> >
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Re: [Framers] OFF TOPIC, Translation Need.

2017-07-26 Thread John Sgammato

We've been very happy with globalvision: https://globalvis.com/

On Wed, Jul 26, 2017 at 2:04 PM, Craig, Alison 
wrote:

> Before we were purchased by Analogic Corp in 2013, my (medical device)
> company used http://www.adt-international.com/en/ for 7 years. ADT
> (formerly Anthea Languages) is located in France. I was always very happy
> with their work.
>
> Since 2013, our translation is handled out of our Copenhagen office and
> they use http://www.nlgworldwide.com/translations and are extremely happy
> with them. Their headquarters happen to be in Germany, but the translations
> are managed out of Greece.
>
> There are many other good companies out there - this one also comes to
> mind http://www.transperfect.com/. However, full costs vary radically
> from firm to firm.
>
> I recommend that you create a "test" package with a request for quotation
> and send it to at least 5 Language Service Providers (LSP). Ask them to
> spell out all their costs so you can compare them. Price per word is
> important, but it's only part of the cost.
>
> Depending on the business, you may need an LSP with ISO certification and
> that can handle your specific industry - not all LSPs are created equal, so
> choose wisely.
>
> Alison Craig
> Technical Documentation Specialist
> BK Ultrasound | acr...@bkultrasound.com
>
> (Contact info good until July 31, when most of my office is being laid
> off.)
>
> From: Framers [mailto:framers-bounces+acraig=bkultrasound.com@lists.
> frameusers.com] On Behalf Of Richard Melanson
> Sent: Wednesday, July 26, 2017 10:37 AM
> To: framers@lists.frameusers.com
> Subject: [Framers] OFF TOPIC, Translation Need.
>
> Hello Framers,
>
> Anyone want to recommend a good translation company. Going to start with
> German.
>
> Thank you All.
>
> Rick
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Re: [Framers] Save as PDF

2017-07-25 Thread John Sgammato

I gave up on Save As PDF months ago when it was unreliable for tables. In
tables with alternate rows shaded, sometimes the text in the shaded rows is
obscured behind the shading. So we now mandate Print Book to PDF and all is
well.

On Jul 25, 2017 8:10 PM, "Robert Lauriston"  wrote:

> Did you check your joboptions setting? If that somehow gets reset
> output can be awful.
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Re: [Framers] [WTF ramemaker] Anyone using MIF-to-Go with FM '17?

2017-05-01 Thread John Sgammato

I am sure there are many of us who can provide mif files for your
researches!

On Mon, May 1, 2017 at 6:09 PM, Syed Zaeem Hosain 
wrote:

> It did not work with FM 2015, and I was working on going the MIF2Go source
> to see if I could update it.
>
>
>
> Unfortunately, my temporary license for FM 2015 expired before I made any
> real progress, so the project stalled.
>
>
>
> Now that FM 2017 is out, I suspect it does not work. Although I have the
> MIF2Go sources, I don’t have access to a licensed version of FM 2017, so
> cannot resurrect this effort.
>
>
>
> Separately, however, I have made much progress on a MIF file
> reader/analyzer to do a LaTeX convertor for myself – my current process is
> manual.
>
>
>
> I need a *lot* more MIF material to test my code with though - all my
> test files are from FM 12. So, I may, someday, provide a completely new
> MIF2Go equivalent for the community.
>
>
>
> In the meantime, sorry for the news, Art!
>
>
>
> Z
>
>
>
> *From:* writers--techies-on-framema...@googlegroups.com [mailto:
> writers--techies-on-framema...@googlegroups.com] *On Behalf Of *Art
> Campbell
> *Sent:* Monday, May 1, 2017 09:07 AM
> *To:* Framers List ; writers--techies-on-
> framema...@googlegroups.com
> *Subject:* [WTF ramemaker] Anyone using MIF-to-Go with FM '17?
>
>
>
> Works / doesn't work?
>
>
>
> Assuming it works, is there anything unique in the setup?
>
>
>
> I'm a little concerned that FM '17 can save to different MIF formats and
> wasn't sure how M2G would handle that.
>
>
>
> TIA,
>
> Art
>
>
>
> Art Campbell
> art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
>
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Re: [Framers] OT: ISP recommendations?

2017-03-03 Thread John Sgammato

I use both HostGator and Omnis. Omnis doesn't have as many bells and
whistles, but I never have any trouble with them, and their support is very
good.

On Mar 3, 2017 7:03 AM, "D L Reynolds"  wrote:

For about a decade I’ve used HostGator as my ISP and was satisfied until
yesterday — when I received an email from them saying phishing was being
hosted on my site. They shut the site down before notifying me, then
recommended that I contact a company called Sitelock for emergency recovery.

From what I’ve read, Sitelock charges $200 for emergency recovery, and then
requires a six-month monthly service commitment. As it happens, HostGator
and Sitelock are owned by the same company, so I smell a rat (and I’ve
found many similar complaints online). I’ve ftp’d my public_html folder to
my hard drive, so I should have all my files. Next step it to choose
another ISP. Any recommendations?

Many thanks,

 — Donna Reynolds
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Re: [Framers] Up for discussion: changing Framers' default Reply-To behavior

2017-01-26 Thread John Sgammato

I would be happy to see Reply to All as the default.
Thanks for asking, and thanks for all that you do!

On Thu, Jan 26, 2017 at 1:43 PM, FrameUsers Admin 
wrote:

> In the "old days" of this list, it was expected that a poster would
> summarize the comments received, especially any that were sent off-list.
> These days, most of us don't have time for that and we miss so much good
> information that could help us all. I know that often someone posts
> something that I want to watch for replies, only to never read another word
> on the subject except a mention of all the great off-list replies.
>
> Related to this is what I find to be a major pain in the a**-- pressing
> Ctrl-R and forgetting that my reply will go only to the original poster. I
> have to then find the Framers email address, copy/paste it into the header
> or a new email, and resend the message. I think this may be contributing to
> the propensity of off-list replies.
>
> When I originally set up this new Framers list, I opted to set the default
> Reply-To behavior to send only to the poster and not the list because it
> was the recommended action for new lists. I'm beginning to really regret
> that decision. So as List Mom, I'd like to change the default reply
> behavior to go to the list and not to the sender. I realize that this might
> create situations that could prove embarrassing if one accidentally sends a
> private reply to the entire list. I'm willing to entertain valid arguments
> both pro and con to this change in list behavior. I'd prefer receiving them
> off-list (ca...@frameusers.com) unless you feel that your argument merits
> all 1089 of us taking the time to read it. I won't make this decision
> unilaterally -- this list belongs to all of us and relies on all of us to
> provide good content and helpful advice.
>
> Bear in mind that if I DO make this change, I will give plenty of advance
> warning and repeat it a few times before making the change so that we all
> have time to retrain our brains.
>
> Carol Elkins
> List Mom
> ca...@frameusers.com
>
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Re: [Framers] Master Page Issue

2016-11-25 Thread John Sgammato

If the graphics are not dynamic, then you can combine them into a single
image. If they are dynamic andif they do not have to be immediately
adjacent, then there's no big issue. If they are dynamic andif they are
adjacent, then it gets tricky.
Assuming not, then you can create a new master page called LastPage or
something of the sort, and anchor the frame(s) for the referenced images
there.
I don't know of a way to auto-assign a LastPage master page, but Rick Q may
have a magic wand for that.
In any event, simply assigning a known good master page at production time
is not a big deal.
If you are not entirely comfortable with master pages, I'll be happy to
pursue this on this thread or offline.

On Nov 25, 2016 8:01 PM, "Craig, Alison"  wrote:

> This template will be used for every release so a Master Page is the
> preferred way to go.
>
>
>
> As file is likely to have edits right up until the last moment and the
> graphic is actually 2 graphics, dealing with it at the end of the process
> would a royal pain.
>
>
>
> So, how do I go about having a “last page” master page?
>
>
>
> Alison
>
>
>
>
>
>
>
> *From:* John Sgammato [mailto:john.sgamm...@actifio.com]
> *Sent:* Friday, November 25, 2016 4:33 PM
> *To:* Craig, Alison
> *Cc:* framers@lists.frameusers.com
> *Subject:* Re: [Framers] Master Page Issue
>
>
>
> If I understand correctly, this is not a job for a master page, unless you
> create a special Master Page Last.
>
> You want the image to appear on the last page, which in this case is a
> left page.
>
> But if you use master page = Left, then it will also appear on p2.
>
> So you need either a custom Master Page for Last with the image, or else
> don't use a master page for this image. Simply add it to the last page when
> everything else is in order.
>
>
>
> On Fri, Nov 25, 2016 at 7:28 PM, Craig, Alison 
> wrote:
>
> - Windows 7 64 bit
> - Frame 12
>
>
> I have a Master Page problem that I'm not sure how to fix (I really hate
> Master Pages!)
>
> 99% of the time my Release Notes are only 2 pages, max. This is not one of
> those times.
>
> Page 1 is easy to set up properly, but it's the last page I'm having
> problems with as I have a particular graphic that needs to go at the bottom
> of the page.
>
> Currently, when I go to Master Page view, there are 3 pages:
>
> * First (3 of 3)
>
> * Right (2 of 3)
>
> * Left (1 of 3)
>
> [cid:image002.jpg@01D24738.F4DE0F60]
>
>
> Ordinarily, I just use the first 2 pages so the graphic is on page Left (1
> of 3) then make sure I delete the last (empty) page before creating the PDF.
>
> I have moved the graphic onto Right (2 of 3) but that doesn't work as it
> shows up on page 3 not page 4 of the finished document.
>
> How do I get the graphic to show up on the last page (I want an even
> number of pages).
>
>
> Alison Craig
> Technical Documentation Specialist
> BK Ultrasound |  acr...@bkultrasound.com<mailto:acr...@bkultrasound.com>
> | bkultrasound.com
>
> -- next part --
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> Name: image002.jpg
> Type: image/jpeg
> Size: 10451 bytes
> Desc: image002.jpg
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> com/attachments/20161126/d5eed3ab/attachment.jpg>
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>
>
> --
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>
>
> [image: Image removed by sender.] <http://www.actifio.com/>
>
>
>
>
>
>
>
> *John Sgammato, Documentation Architect*
> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> *t* @actifiodocs <http://twitter.com/actifiodocs>
>
>
>
> 333 Wyman Street, Waltham, MA 02451
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> *Manage, access, and protect your data with a single platform that saves
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Re: [Framers] Master Page Issue

2016-11-25 Thread John Sgammato

If I understand correctly, this is not a job for a master page, unless you
create a special Master Page Last.
You want the image to appear on the last page, which in this case is a left
page.
But if you use master page = Left, then it will also appear on p2.
So you need either a custom Master Page for Last with the image, or else
don't use a master page for this image. Simply add it to the last page when
everything else is in order.

On Fri, Nov 25, 2016 at 7:28 PM, Craig, Alison 
wrote:

> - Windows 7 64 bit
> - Frame 12
>
>
> I have a Master Page problem that I'm not sure how to fix (I really hate
> Master Pages!)
>
> 99% of the time my Release Notes are only 2 pages, max. This is not one of
> those times.
>
> Page 1 is easy to set up properly, but it's the last page I'm having
> problems with as I have a particular graphic that needs to go at the bottom
> of the page.
>
> Currently, when I go to Master Page view, there are 3 pages:
>
> * First (3 of 3)
>
> * Right (2 of 3)
>
> * Left (1 of 3)
>
> [cid:image002.jpg@01D24738.F4DE0F60]
>
>
> Ordinarily, I just use the first 2 pages so the graphic is on page Left (1
> of 3) then make sure I delete the last (empty) page before creating the PDF.
>
> I have moved the graphic onto Right (2 of 3) but that doesn't work as it
> shows up on page 3 not page 4 of the finished document.
>
> How do I get the graphic to show up on the last page (I want an even
> number of pages).
>
>
> Alison Craig
> Technical Documentation Specialist
> BK Ultrasound |  acr...@bkultrasound.com<mailto:acr...@bkultrasound.com>
> | bkultrasound.com
>
> -- next part --
> A non-text attachment was scrubbed...
> Name: image002.jpg
> Type: image/jpeg
> Size: 10451 bytes
> Desc: image002.jpg
> URL: <http://lists.frameusers.com/pipermail/framers-frameusers.
> com/attachments/20161126/d5eed3ab/attachment.jpg>
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Re: [Framers] Mif wash .book files

2016-11-17 Thread John Sgammato

I swear by Notepad++

On Thu, Nov 17, 2016 at 2:55 PM, Robert Lauriston 
wrote:

> It doesn't matter why Notepad sucks, you need a professional-quality
> text editor. The most popular among tech writers is probably
> Notepad++.
>
> On Thu, Nov 17, 2016 at 11:14 AM, Stamm, David 
> wrote:
> > 2016-11-17-04T19:15Z
> >
> > Robert -
> >
> > You, too, have hit upon something.  Your test resulted in no joy again.
> ¿So, what does Notepad do that corrupts the .mif file?
> >
> > Dave Stamm
> > Information Engineer
> >
> > -Original Message-
> > From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On
> Behalf Of Robert Lauriston
> > Sent: 2016-11-17-Thursday 14:11
> > To: Stamm, David-P45904; framers@lists.frameusers.com
> > Subject: Re: [Framers] Mif wash .book files
> >
> > It's easy to check if Notepad is the issue. Save as .mif, open in
> Notepad, save a copy, open the copy in FrameMaker.
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Re: [Framers] cross-ref color for printed and electronic documents

2016-11-15 Thread John Sgammato

I used to do this all the time. I used blue bold. The FM print dialog has a
checkbox for Spot Color as Black/White.
The online version showed blue bold links, and the printed one was in black
bold.

On Tue, Nov 15, 2016 at 11:26 AM, Peter Gold 
wrote:

> Depending on the printer, there may be an option to print text as black.
>
> HTH
>
> On Mon, Nov 14, 2016 at 3:56 PM, Carol J. Elkins  >
> wrote:
>
> > Does anyone know if there is a specific color to choose to color
> > cross-references in Framemaker so that, when printed in black and white
> > from the resulting PDF, the color is not significantly different than
> > surrounding black text? My thought is to provide customers who purchase a
> > product's PDF the added value of colored cross-references while ensuring
> > that customers who purchase a B&W hardcopy are not distracted by a change
> > in the crossferences' look. Because there are a zillion different
> cross-ref
> > formats, I do not wish to create a separate set of formats for PDF and
> > hardcopy.
> >
> > Carol
> > ___
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Re: [Framers] Print .fms continuously on page?

2016-09-20 Thread John Sgammato

Treat them as text insets?

On Sep 20, 2016 3:16 PM, "Nancy Allison"  wrote:

>Alas, neither a Group nor a Folder does what I need. I put three files
>into a Group, selected it, and printed it. I did the same with a
>Folder.
>In both cases, the three files printed, but each started on a separate
>page.
>
>I'm off to the Adobe FrameMaker Forum to see if anyone knows ...
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Re: [Framers] Having the next file start mid-page

2016-09-20 Thread John Sgammato

If I understand your situation correctly, then you can have your first H1
immediately follow the Chapter Title if the Chapter title appears on a
master page First that includes two text frames, one for the title and
another for the rest of the text. Then set Heading 1 to start at Top of
Column instead of Top of Page.

[image: Inline image 1]

On Tue, Sep 20, 2016 at 1:31 PM,  wrote:

> Hey, guys...long-shot question..
>
> FM11 Unstructured.
>
> Has anyone come up with the technique of having a file start immediately
> after the previous file, on the same page?
>
> I have a style called Chapter Title, with the next style Heading 1.
>
> There may be 2-3 files with Heading 1 after the file for Chapter Title.
>
> Right now, each Heading 1 has to start on the next page and I'd like it to
> appear after the content of the Chapter Title page.
>
> Am I dreaming?
>
> John X Posada
> AVP | Global Risk Analytics | HSBC North America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>  Int: 212-525-5483 Ext: 732-747-0897
>  Fax
>  Conference Bridge - 877-304-0052, Code
>  74809254
>  Movi
>  john.x.posada...@us1.movi.hsbc
>  Email
>  john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this
>  if you have to!
>
>
>
>
>
> -
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[Framers] 114pp table

2016-08-17 Thread John Sgammato

Through a series of misadventures, I find myself these days working in a
file with a table about 2000 rows long. Framemaker's not crashing!  I am
not doing anything fancy like merging cells, but I sort the content, add
and remove rows and columns, search and replace, etc, and Framemaker's not
crashing.
That's a great improvement over table behavior in older versions.
Just thought you ought to know 😀
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Re: [Framers] Request for Spanish Translators

2016-08-10 Thread John Sgammato

After a careful search a few years ago, we went with globalvision (
http://globalvis.com/).
They translate our 480pp CLI Reference doc into Japanese about twice a
year. We use unstructured FM 2015. Starting with the most recent release,
the doc has included conditionalized content, which they got right.
We have been very happy with the service, the price, and the results. They
are very good at explaining every detail of the complex process.

On Wed, Aug 10, 2016 at 8:45 PM, Rick Quatro  wrote:

> Hi Framers,
>
> I have a client with some unstructured FrameMaker documents that need to be
> translated into Spanish for use in Cuba. I would appreciate any
> recommendations of good translation companies that I can pass onto my
> client. Thank you.
>
> Rick
>
> Rick Quatro
> Carmen Publishing Inc.
> 585-366-4017
> r...@frameexpert.com
>
>
>
>
>
>
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Re: [Framers] Ain't that peculiar?

2016-08-02 Thread John Sgammato

It comes out fine that way. It was the first thing that I checked.
But I'd still like to know what's up!

On Tue, Aug 2, 2016 at 4:27 PM, Carol J. Elkins 
wrote:

> At the risk of igniting an age-old debate: does this happen if you print
> to postscript and distill the .ps file rather than saving as PDF?
>
> Carol
>
> At 02:16 PM 8/2/2016, you wrote:
>
>> A table like any other, with some text rendered invisible when saved as
>> PDF:
>> (You can see that it's there - that's the blue highlighting - just
>> invisible.Same fonts, same para tags and char tags, no conditions)
>> [image: Inline image 1]
>>
>
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Re: [Framers] Where is the Tools menu in FM 12?

2016-08-01 Thread John Sgammato

IIRC Silicon Prairie creates it - maybe you have to restart FM? Or check
the installation.

On Mon, Aug 1, 2016 at 11:12 AM, Nancy Allison  wrote:

>Hi, all.
>I'm trying to use the Silicon Prairie Paragraph tools. I've installed
>the .dll in the plugins folder and restarted. The user guide says to
>select Paragraphs from the Tools menu.
>I cannot find a Tools menu in FM 12. I googled "Where is the Tools menu
>in Framemaker 12" and got no helpful hits.
>What am I missing?
>Thanks!
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[Framers] [OT] Dublin literary pub crawl? Writers Museum?

2016-07-01 Thread John Sgammato

My  wife and I are vacationing in Ireland. Today we're in Dublin, and
tonight we may join the literary pub crawl.
Does anyone have experience with the pub crawl or the Writers Museum? Any
other attractions we mustn't miss?
I'll see some of the sites in Ulysses, but my wife would never endure doing
the whole walk.
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread John Sgammato

And there's the Miracle of Compound Interest - every time you add a new
title, you then have to maintain it from version to version, so the
workload grows even if the department doesn't.

On Fri, May 20, 2016 at 1:27 PM, Catherine Woods 
wrote:

> Documentation creep - like every 4 months project management "thinks" up
> another document (or decides that original docs should be split into x) and
> expects the one assigned writer to pick it up
> Buy-in from project management on the documentation to be written that
> "don't change over time"
> Mysterious end-customer requirements - an end-customer that can dictate the
> documentation
>
> I speak from experience on documentation failure.
> Catherine
>
> On Fri, May 20, 2016 at 9:48 AM,  wrote:
>
> >
> > Hi, guys...by end of today, I need to present to my manager a few bullet
> > points for a presentation she is doing on Monday.
> >
> > The subject is: "What Causes Documentation to Fail"
> >
> > I've started with a few points:
> >
> >Not writing to a well-understood target audience
> >Including too little or too much information
> >Failure to bring documentation into the project early enough in the
> >project
> >Failure to establish a governance, review, and approval structure
> >Lack of clear  roles and responsibilities
> >Belief that “anyone can produce acceptable documentation”
> >Lack of feedback early enough in the process to implement without
> >wasting a large amount of work and/or affecting deadline
> >Scope creep
> >
> > Anyone want to add more to the list?
> >
> >
> > John X Posada
> > SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> > America Holdings Inc
> > 330 Madison Ave., NY NY
> >
> >  __
> >
> >
> >
> >
> >
> >  Phone
> >   Int: 212-525-5483 Ext: 646-735-1857
> >  Fax
> >   Conference Bridge - 877-304-0052, Code 74809254
> >  Email
> >   john.x.pos...@us.hsbc.com
> >
> >  __
> >  Protect our environment - please only print this if you have to!
> >
> >
> >
> > -
> > **
> > This E-mail is confidential. It may also be legally privileged. If
> > you are not the addressee you may not copy, forward, disclose or
> > use any part of it. If you have received this message in error,
> > please delete it and all copies from your system and notify the
> > sender immediately by return E-mail.
> >
> > Internet communications cannot be guaranteed to be timely, secure,
> > error or virus-free. The sender does not accept liability for any
> > errors or omissions.
> > **
> > SAVE PAPER - THINK BEFORE YOU PRINT!
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com
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*e* john.sgamm...@actifio.com  *c* 508.927.2083
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Re: [Framers] What causes documentation to fail

2016-05-20 Thread John Sgammato

Starting with your first bullet, I'd ask what is she supposed to
accomplish? Is this defending your job? The department? Looking for ways to
improve? Maybe it's a rhetorical question and her audience already knows
what they want to hear.
Also, IMO bullet points invite argument. It's better to control that
somewhat by posing some common cases of "doc failure" and showing what went
wrong.
For example:
*Symptoms and Causes of Doc Failure*
Technical audience does not use doc, thinks it's too "marketing-ish" - Not
writing to a well-understood target audience
Operator audience does not use doc, too much "theory" - Not writing to a
well-understood target audience, Including too much information
Admin audience does not use doc, too "push-button" - Not writing to a
well-understood target audience, Including too little background information
Doc production cycle is always in crisis mode - Failure to bring
documentation into the project early enough in the project

On Fri, May 20, 2016 at 12:48 PM,  wrote:

>
> Hi, guys...by end of today, I need to present to my manager a few bullet
> points for a presentation she is doing on Monday.
>
> The subject is: "What Causes Documentation to Fail"
>
> I've started with a few points:
>
>Not writing to a well-understood target audience
>Including too little or too much information
>Failure to bring documentation into the project early enough in the
>project
>Failure to establish a governance, review, and approval structure
>Lack of clear  roles and responsibilities
>Belief that “anyone can produce acceptable documentation”
>Lack of feedback early enough in the process to implement without
>wasting a large amount of work and/or affecting deadline
>Scope creep
>
> Anyone want to add more to the list?
>
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>   Int: 212-525-5483 Ext: 646-735-1857
>  Fax
>   Conference Bridge - 877-304-0052, Code 74809254
>  Email
>   john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this if you have to!
>
>
>
> -
> **
> This E-mail is confidential. It may also be legally privileged. If
> you are not the addressee you may not copy, forward, disclose or
> use any part of it. If you have received this message in error,
> please delete it and all copies from your system and notify the
> sender immediately by return E-mail.
>
> Internet communications cannot be guaranteed to be timely, secure,
> error or virus-free. The sender does not accept liability for any
> errors or omissions.
> **
> SAVE PAPER - THINK BEFORE YOU PRINT!
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>
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*e* john.sgamm...@actifio.com  *c* 508.927.2083
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Re: [Framers] Rick's Ride and Suggestions for Plugin

2016-05-17 Thread John Sgammato

I use TidyImport with every release, and I recommend it highly!

On Tue, May 17, 2016 at 10:02 PM, Frank  wrote:

> Framers,
>
> I don't have the original documentation, but I'd like to mention the
> FrameScript 6 has a script called TidyImport which performs a similar
> function as CleanImports.
>
> Frank Elmore
> Project leader for FrameScript
>
>
>
>
> On 2016-05-17 16:18, Rick Quatro wrote:
>
>> Does anyone have documentation for the original CleanImports plugin?
>>
>> Rick Quatro
>> Carmen Publishing Inc.
>> 585-366-4017
>> r...@frameexpert.com
>>
>>
>>
>> -Original Message-
>> From: O'Laoghaire Micheal [mailto:M.O'laogha...@oberthur.com]
>> Sent: Tuesday, May 17, 2016 3:43 PM
>> To: framers@lists.frameusers.com; r...@rickquatro.com
>> Subject: RE: Rick's Ride and Suggestions for Plugin
>>
>> I'd back an updated re-creation of the CleanImports plugin.
>>
>> Rick, good luck with the ride.
>>
>>
>> Micheal O'Laoghaire
>> Oberthur Technologies,
>> Waltham, MA
>>
>>
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Re: [Framers] Cannot get FM to drop the even-numbered blank page

2016-04-27 Thread John Sgammato

Did you try Format > Pagination  and uncheck Make Page Count Even?
(That's a guess - I am away from my computer)
IMO, if your users are likely to print the content, you should always leave
that last verso blank. In my business, many network admins have
requirements for printed doc, and nobody provides it anymore, so they print
the PDFs and put them in binders for compliance reasons.


On Wed, Apr 27, 2016 at 8:06 PM, Nancy Allison  wrote:

> Hi, all.
>There are two clear, concise explanations about how to start each
>chapter in your FM book on the next available blank page, whether left
>or right. The two descriptions are here:
>[1]https://www.rockymountaintraining.com/adobe-framemaker-start-chapter
>s-on-the-next-available-page/
>[2]https://www.rockymountaintraining.com/adobe-framemaker-automatically
>-assigning-custom-master-pages/
>I have done what they recommend, checked, and rechecked, and still FM
>inserts a blank even-numbered page at the end of chapters that would
>otherwise end on a left-handed page.
>What am I missing?
>Thank you, one and all.
>
> References
>
>1.
> https://www.rockymountaintraining.com/adobe-framemaker-start-chapters-on-the-next-available-page/
>2.
> https://www.rockymountaintraining.com/adobe-framemaker-automatically-assigning-custom-master-pages/
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Re: [Framers] Mif2Go and FM 2015

2016-04-24 Thread John Sgammato

Hi Syed,
I have the m2rbook.dll in place.
The issue that I run into is a familiar one, and infuriatingly vague. It's
a "could not write .mif" issue.
I have seen this before and resolved it for FM12. I expect I can do it
again when I have some time later this week or next week.
In case you want to research it, here's the log. The book is well-formed
unstructured FM 2015, cleaned up for online use. It has just four chapters,
none of them very large, and no special tricks.

Mif2Go could not write
C:\Project\ToBeProcessed\DomainManagerUsers\DMU_Security_Intro.mif
Mif2Go failed for file:
C:\Project\ToBeProcessed\DomainManagerUsers\DMU_Security_Intro.html
type 5, code -43, at: Sun Apr 24 09:50:05 2016
Could not write MIF file.

Mif2Go could not write
C:\Project\ToBeProcessed\DomainManagerUsers\Users_Orgs.mif
Mif2Go failed for file:
C:\Project\ToBeProcessed\DomainManagerUsers\Users_Orgs.html
type 5, code -43, at: Sun Apr 24 09:50:09 2016
Could not write MIF file.

Mif2Go failed for file:
type 6, code 0, at: Sun Apr 24 09:50:11 2016
Cancelled by user.

On Sun, Apr 24, 2016 at 2:37 AM, Syed Zaeem Hosain 
wrote:

> Okay, I did a little digging in the source code for m2rbook … and think
> his last fix (as per my earlier e-mail below) *may* work for FM 2015 …
> but am not really sure yet!
>
>
>
> In one file, where Jeremy checked for the FrameMaker version number
> returned by the Adobe FDK, he had code to do a specific check for the
> version of FM.
>
>
> From what I can tell so far, the last change he made for FM 12 stopped
> doing an explicit check for an *exact* version for FM 12 and above.
>
>
>
> I.e., the code says “*if (FrameVersion >= 12) {*“ rather than the other
> ones that look like “*if (FrameVersion == 11) {*“ and “*if (FrameVersion
> == 10) {*“, etc. This variable is set by a call to the Adobe FDK and I
> assume that FM 2015 returns the value 13 (but this is a guess).
>
>
>
> This means that he was assuming, for the moment, that the next version of
> FrameMaker did not need any special code (he had not seen FM 2015, of
> course …)
>
>
>
> So … I *think* it may work. But, please try it and let me know! If it
> does not, I will investigate further.
>
>
>
> By the way, one side note: it looks like the very last release of Mif2Go
> will *not* work with versions older than FM 7 … even though Mif2Go was
> available for FM 5.5 and FM 6. It is possible that Jeremy took the code
> support for those older versions away, since nobody(?) was using them by
> 2013.
>
>
>
> Z
>
>
>
> *From:* Syed Zaeem Hosain
> *Sent:* Saturday, April 23, 2016 10:43 PM
> *To:* 'John Sgammato' 
> *Cc:* framers@lists.frameusers.com
> *Subject:* RE: [Framers] Mif2Go and FM 2015
>
>
>
> John, that would be great, thanks!
>
>
>
> And just to remind people of the specifics: there is a zip file
> “m2rbook115.zip” in the mif2go.com downloads site, under “Beta
> Components”.
>
>
>
> This ZIP contains a single DLL file called “m2rbook.dll” that must replace
> the older one (typically in “C:\Program Files
> (x86)\Adobe\AdobeFrameMaker12\fminit\Plugins”) for FM 12 to work.
>
>
>
> I am not sure why this simple fix works yet. The code contents are
> essentially identical to the old one … the properties on the version number
> are the only difference that I can see with a byte-for-byte comparison.
>
>
>
> Some investigation is needed to see if this will work for FM 2015 or needs
> another fix. Since I am not running FM 2015, I cannot test this.
>
>
>
> Regards,
>
>
>
> Z
>
>
>
> *From:* John Sgammato [mailto:john.sgamm...@actifio.com
> ]
> *Sent:* Saturday, April 23, 2016 10:09 PM
> *To:* Syed Zaeem Hosain 
> *Cc:* Ben Allums ; framers@lists.frameusers.com
> *Subject:* Re: [Framers] Mif2Go and FM 2015
>
>
>
> I've got a major release next week, but after that I will do the full
> test. I need Mif2Go to work with FM2015, else I'll have to save everything
> back to FM12 to get the content into our Salesforce knowledgebase.
>
>
>
> On Sun, Apr 24, 2016 at 12:16 AM, Syed Zaeem Hosain 
> wrote:
>
> For those of you who used Mif2Go successfully with FM 12 (with the changed
> file that is needed, as described on the web site), have you tried this
> _same_ fix with FM 2015 yet?
>
> Migrating from FM 11 to FM 2015 is not the issue - since FM 11 did not
> need that fix.
>
> Z
>
>


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Re: [Framers] Mif2Go and FM 2015

2016-04-23 Thread John Sgammato

I've got a major release next week, but after that I will do the full test.
I need Mif2Go to work with FM2015, else I'll have to save everything back
to FM12 to get the content into our Salesforce knowledgebase.

On Sun, Apr 24, 2016 at 12:16 AM, Syed Zaeem Hosain 
wrote:

> For those of you who used Mif2Go successfully with FM 12 (with the changed
> file that is needed, as described on the web site), have you tried this
> _same_ fix with FM 2015 yet?
>
> Migrating from FM 11 to FM 2015 is not the issue - since FM 11 did not
> need that fix.
>
> Z
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Re: [Framers] Mif2Go and FM 2015

2016-04-21 Thread John Sgammato

I have FM 2015 and Mif2Go.
I used FM12 with Mif2Go quite a lot for a set of deliverables at the end of
our last release, just before upgrading to FM 2015. We are finishing
another release next week, so I will soon have to go through that again.
I did a test a little while ago, and FM 2015 failed in a way that I had
seen before and resolved, but I did not have time then to research it. I
figure I can fix it in a half-day if it's fixable, once I get the time.
If it is not fixable, then you can save your content as FM12 and use it, if
you are not using the FM2015 new features.
Saving your files as FM12 is a tedious task that can be made simpler with
one of Rick Quatro's scripts for FrameScript.

On Thu, Apr 21, 2016 at 3:43 PM, Celine Dion  wrote:

> Hi all,
> Has anyone successfully integrated M2G with FM 2015? We're about to
> upgrade FM, but that may be a serious problem if they don't play well
> together. A couple of months ago, someone recommended downloading
> m2rbook115.zip, but I never saw a reply. Does it work?
> Thanks a lot.
> Celine
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Re: [Framers] Strange error when updating Frame document

2016-04-21 Thread John Sgammato

Does this fix the "book is not consistent" issue?
That was introduced in sp3

On Thu, Apr 21, 2016 at 12:04 PM, Vivek Kumar  wrote:

> Dear Framers,
>
> We have released another update 3.1 (13.0.3.495) taking care of issue
> created by update 3. It is available via Help > Updates... menu.
> It shall be available shortly on FrameMaker downloads page
> https://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows
>
> Thanks for your support and patience.
>
> Vivek
> Adobe Systems
>



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Re: [Framers] Strange error when updating Frame document

2016-04-16 Thread John Sgammato

I'm getting that too, but when I update the same book on a different
computer that did not get the upgrade, all is well.
On Apr 15, 2016 10:06 AM, "David Spreadbury"  wrote:

I recently upgraded to the latest FrameMaker2015 patch.Suddenly I am
getting a strange unexplained error message:
'Book is not self-consistent'
Our documents are all in Unstructured Frame but I was running in Structured
mode when I first received this message.I changed to Unstructured mode,
thinking that might be the cause.I still get the message whenever I Update
a book.
Does anyone know what this message means?
Thank youDave Spreadbury

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Re: [Framers] slow-scrolling images

2016-04-11 Thread John Sgammato

If you're using Windows 10, there is a setting that can mess with your
printer settings.
Settings > Devices > Printers & Scanners >
then scroll down to Let Windows manage my default printer and set it to Off.
When this is On, the default printer is the last used printer.

On Mon, Apr 11, 2016 at 1:17 PM, Syed Zaeem Hosain 
wrote:

> Yeah ... assuming that I am doing it right, I see the same issue with
> FrameMaker 12 .. no printer setting stickiness in standard FrameMaker.
>
> So, for me too, SetPrint is still the working method!  :)
>
> Z
>
> > -Original Message-
> > From: Craig, Alison [mailto:acr...@bkultrasound.com]
> > Sent: Monday, April 11, 2016 10:02 AM
> > To: Fred Ridder ; Syed Zaeem Hosain
> > ; Robert Lauriston ;
> > framers@lists.frameusers.com
> > Subject: RE: [Framers] slow-scrolling images
> >
> > It was certainly still an issue in 2009 with Frame 9 - which is the
> first version
> > that I used.
> >
> > And when I switched to Frame 12 I still needed SetPrint.
> >
> > Alison
> >
> > -Original Message-
> > From: Framers [mailto:framers-
> > bounces+acraig=bkultrasound@lists.frameusers.com] On Behalf Of
> > Fred Ridder
> > Sent: Sunday, April 10, 2016 8:47 AM
> > To: Syed Zaeem Hosain; Robert Lauriston; framers@lists.frameusers.com
> > Subject: Re: [Framers] slow-scrolling images
> >
> > The SetPrint plug-in was only necessary with older versions of
> FrameMaker --
> > 6.x and earlier, if I recall correctly -- which used whatever was the
> current
> > Windows printer as its default printer. The problem with that approach
> was
> > that even if you set the FrameMaker printer to "Adobe PDF" (or whatever
> > name Adobe was using at the moment, because they changed the
> > designation a few times in that era), the next time you launched Frame
> the
> > printer would be set back to your current Windows selection (usually a
> > physical printer).
> >
> > The FrameMaker team eventually got it right and gave FrameMaker its own
> > default printer selection that was "sticky" and completely independent of
> > the Windows printer selection, thus eliminating the need for the Sundorne
> > plug-in.
> >
> > -FR
> >
> > 
> > From: Framers  > bounces+docudoc=hotmail@lists.frameusers.com> on behalf of Syed
> > Zaeem Hosain 
> > Sent: Saturday, April 9, 2016 3:58 PM
> > To: Robert Lauriston; framers@lists.frameusers.com
> > Subject: Re: [Framers] slow-scrolling images
> >
> > Robert Lauriston said:
> > > FrameMaker's default printer should always be set to Adobe PDF.
> >
> > Yes!
> >
> > And, there is a FrameMaker plug-in that can automate this while using
> > FrameMaker - very easy to install and not worry about this specific
> issue.
> >
> > Free from Sundorne:
> > http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm
> >
> > Callable from FrameScript too.
> >
> > Z
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[Framers] slow-scrolling images

2016-04-06 Thread John Sgammato

Have any of you worthies seen and fixed this issue?
I get a very slow response in FrameMaker when scrolling through files with
referenced images.  Obviously, the more images the slower the response when
moving through the pages in a file.
It takes longer than it should for each image to appear as the page scrolls


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Re: [Framers] Taking and inserting screen captures in FrameMaker 2015

2016-03-31 Thread John Sgammato

So maybe I am thinking about it wrong...
I work with Kurt.
If I capture an screenshot with SnagIt and call it image.png, I can link it
into a FrameMaker 2015 doc at 150 dpi and it is a good size for the page.
Later, Kurt is editing the same doc, and the screen has changed so he
recaptures it on his computer and saves it in the same folder with the same
name. FM uses the new image at the same DPI, but it's twice as big. So he
resets it to 250 dpi and now it fits again.
Still later those pesky developers have changed the screen again, and this
time I have the doc. I recapture the image on my own computer and give it
the same name. FM uses the new image at 250 dpi, so my new image comes in
half as big as it should be and I have to reset the dpi setting again.
I just want some way to ensure that all of our images can come in at a
standard size so we can use a standard dpi setting.


On Thu, Mar 31, 2016 at 4:26 PM, David Creamer  wrote:

> Regarding the missing resolution setting in SnagIt...
>
> PPI (aka dpi) resolution in screen captures is more of an illusion.
> Monitors
> and software programs strictly work by x-pixels by y-pixels.
> So a captured 600x600 pixel dialog box is always 600x600 pixels regardless
> of the resolution applied to it.
> At 100 ppi, it will display 6 inches across; at 300 ppi, it is 2 inches
> across--the amount of actual data doesn't change.
> PPI resolution is applied for getting better quality during printing (and
> sometimes zooming in on screen).
>
> If one needs a larger image with a higher ppi, one usually needs to resize
> in Photoshop or similar program.
> However, just increasing the resolution can yield a soft file since the
> default settings are usually set for photos, not screen captures.
> Typically, I use Nearest Neighbor to maintain the "crispness" of the
> original capture, and save as PNG or LZW-compressed TIFF (never JPEG).
>
> As far as websites go, they also work by x/y pixels, not ppi resolution.
>
> David Creamer
> IDEAS Training
>
>
>
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Re: [Framers] Taking and inserting screen captures in FrameMaker2015

2016-03-31 Thread John Sgammato

Yesterday I tried the registry fix on SnagIt 12 and it didn't work.
I couldn't get the Garth Jones fix to work either.


On Thu, Mar 31, 2016 at 11:25 AM, Monique Semp 
wrote:

> RE: one huge disadvantage - Starting with SnagIt 10, the removed the
>> capability to preset the resolution at which you
>>
> capture images. There's a thread about it here:
>
> https://feedback.techsmith.com/techsmith/topics/restore_the_global_image_resolution_preference_setting
>
> Actually, the setting *is* in SnagIt 10, but apparently not in SnagIt 11.
> (I didn't know this because I'm still using SnagIt 10, and now know I won't
> want to upgrade!)
>
> Reading further in the techsmith thread, there is a workaround. It seems
> that you can install an older version (by retrieving it form the techsmith
> if you don't still have the install file), use SnagIt 10 to create a
> profile with the 300 dpi (or whatever setting you need), and then use that
> profile with your newer SnagIt. Of course why you'd want to use the newer
> one is up for debate...
>
> And reading really far into the thread, it turns out that there's a
> registry setting that you can use to control this, at least in SnagIt 11.
> (Look for the post from "Parrain", from "2 years ago". And "Garth Jones"
> pointed to a way to get 300 dpi with SnagIt 12. (SnagIt 12 seems to be
> needed for Windows 10, for some users?)
>
> -Monique
>



-- 

<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
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Re: [Framers] Taking and inserting screen captures in FrameMaker 2015

2016-03-31 Thread John Sgammato

There are many advantages and one huge disadvantage - Starting with SnagIt
10, the removed the capability to preset the resolution at which you
capture images.
There's a thread about it here:
https://feedback.techsmith.com/techsmith/topics/restore_the_global_image_resolution_preference_setting


On Thu, Mar 31, 2016 at 3:51 AM, Caroline Tabach 
wrote:

> I am using quite an old version of Snagit. (version 8)
> Are there advantages to using the latest version?
>
>
> Caroline Tabach
> Technical/Marcom Writer
> Tel: +972-077-7745-042| carol...@radcom.com | www.radcom.com
>
>
> -Original Message-
> From: Framers [mailto:framers-bounces+caroline=
> radcom....@lists.frameusers.com] On Behalf Of John Sgammato
> Sent: Wednesday, March 30, 2016 20:13
> To: Pat Christenson
> Cc: framers@lists.frameusers.com; Steve Waldenga-王安祖
> Subject: Re: [Framers] Taking and inserting screen captures in FrameMaker
> 2015
>
> I'll enthusiastically second SnagIt - it's my tool of choice for capturing
> and processing many screen captures.
>
> On Wed, Mar 30, 2016 at 10:30 AM, Pat Christenson <
> pat.christen...@morningstar.com> wrote:
>
> > I'm using SnagIt with FM2015 and find it very easy to use. I've set up
> > a keyboard shortcut to launch it and that helps.
> >
> > Pat Christenson
> >
> > -Original Message-
> > From: Framers [mailto:framers-bounces+pat.christenson=
> > morningstar@lists.frameusers.com] On Behalf Of Steve Waldenga-???
> > Sent: Tuesday, March 29, 2016 7:59 PM
> > To: framers@lists.frameusers.com
> > Subject: [Framers] Taking and inserting screen captures in FrameMaker
> > 2015
> >
> > Hi,
> >
> > Does anyone know of a screen capture plugin for FM2015?
> > (Or some another convenient method for taking and inserting screen
> > captures?)
> >
> > The SnagIt plugin with FM9 makes it easy to take, save, and insert a
> > screen capture.
> >
> > I have not found an equally convenient tool or method for FM2015.
> >
> > Adobe's RoboScreenCapture tool in Tech Comm Suite 2015 requires extra
> > steps and seems buggy when saving captures.
> > Judging from the 2006-2007 copyright dates I do not expect Adobe to
> > update it soon.
> >
> > Best regards,
> >
> > Steve Waldenga
> > MitraStar Technology Corp.
> > Creative Design Department
> > +886-3-577-7998 ext. 55691
> > www.mitrastar.com
> >
> > This email and any files transmitted with it may contain information
> > of MitraStar Technology Corporation that are privileged / confidential
> > and intended solely for the use of the individual or entity to whom
> > they are addressed. If you are not the named addressee you should not
> > disseminate, disclose, distribute, copy, or use this e-mail. Please
> > notify the sender immediately by e-mail if you have received this
> > e-mail by mistake and delete this e-mail from your system.
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com Visit the list's
> > homepage at  http://www.frameusers.com Archives located at
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> >
>
>
>
> --
>
> <http://www.actifio.com/>*John Sgammato, Documentation Architect*
> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> *t* @actifiodocs <http://twitter.com/actifiodocs>
>
> 333 Wyman Street, Waltham, MA 02451
> <http://twitter.com/actifio><http://www.linkedin.com/company/399246>
> <https://plus.google.com/102870897962348937868/posts>
> <http://www.youtube.com/user/actifio><http://www.actifio.com/>
>
> *Manage, access, and protect your data with a single platform that saves
> you time, money, and complexity.*
> ___
>
> This messa

Re: [Framers] Taking and inserting screen captures in FrameMaker 2015

2016-03-30 Thread John Sgammato

I'll enthusiastically second SnagIt - it's my tool of choice for capturing
and processing many screen captures.

On Wed, Mar 30, 2016 at 10:30 AM, Pat Christenson <
pat.christen...@morningstar.com> wrote:

> I'm using SnagIt with FM2015 and find it very easy to use. I've set up a
> keyboard shortcut to launch it and that helps.
>
> Pat Christenson
>
> -Original Message-
> From: Framers [mailto:framers-bounces+pat.christenson=
> morningstar@lists.frameusers.com] On Behalf Of Steve Waldenga-???
> Sent: Tuesday, March 29, 2016 7:59 PM
> To: framers@lists.frameusers.com
> Subject: [Framers] Taking and inserting screen captures in FrameMaker 2015
>
> Hi,
>
> Does anyone know of a screen capture plugin for FM2015?
> (Or some another convenient method for taking and inserting screen
> captures?)
>
> The SnagIt plugin with FM9 makes it easy to take, save, and insert a
> screen capture.
>
> I have not found an equally convenient tool or method for FM2015.
>
> Adobe's RoboScreenCapture tool in Tech Comm Suite 2015 requires extra
> steps and seems buggy when saving captures.
> Judging from the 2006-2007 copyright dates I do not expect Adobe to update
> it soon.
>
> Best regards,
>
> Steve Waldenga
> MitraStar Technology Corp.
> Creative Design Department
> +886-3-577-7998 ext. 55691
> www.mitrastar.com
>
> This email and any files transmitted with it may contain information of
> MitraStar Technology Corporation that are privileged / confidential and
> intended solely for the use of the individual or entity to whom they are
> addressed. If you are not the named addressee you should not disseminate,
> disclose, distribute, copy, or use this e-mail. Please notify the sender
> immediately by e-mail if you have received this e-mail by mistake and
> delete this e-mail from your system.
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com Visit the list's homepage
> at  http://www.frameusers.com Archives located at
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*e* john.sgamm...@actifio.com  *c* 508.927.2083
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Re: [Framers] Replacement for Archive add-on in Frame 2015?

2016-03-30 Thread John Sgammato

If you have FrameScript, the ArchiveFM.fso script does the trick. It
collects all files used in the doc and puts them in a ZIP file that
maintains the folder structure with only the archived contents.
You can get it free at https://framescript.com/framescript-6-script-library/

An added bonus: if you have an images folder with a bunch of unused or
obsolete images, you can easily purge them by running the archiveFM script,
then replacing the fat images folder with the archived one, confident that
it includes everything that you need and nothing else.

On Wed, Mar 30, 2016 at 8:09 AM, Kunal Saini  wrote:

> Hi Penelope,
>
>
>
> In FM packager functionality currently works within a given root folder
> and it's sub-folders.
>
> But if you want to share project over Dropbox you can use Dropbox
> integration provided by FM. Under Edit --> Preferences--> Global -->
> Dropbox check the second option.
>
> Or refer this<
> http://help.adobe.com/en_US/FrameMaker/12.0/Help/Using/#t=using-framemaker-12%2Ffrm_reviewandcollaborate_re%2Ffrm_reviewandcollaborate_re-6.htm>
> link for more details on Dropbox integration.
>
>
>
>
>
> Thanks
>
> Kunal
>
> -Original Message-
> From: Framers [mailto:framers-bounces+ksaini=
> adobe@lists.frameusers.com] On Behalf Of Penelope Perkins
> Sent: 29 March 2016 20:37
> To: Caroline Tabach; framers@lists.frameusers.com
> Subject: Re: [Framers] Replacement for Archive add-on in Frame 2015?
>
>
>
> Caroline,
>
>
>
> In FM12 (and probably FM2015 as well), the package function will pick up
> files only in the same folder and its subfolders. Graphics in folders
> outside that path are skipped and show up in the log file as "missing" -- a
> limitation, to be sure.
>
>
>
> Regards,
>
> Penelope
>
>
>
> -Original Message-
>
> From: Framers [mailto:framers-bounces+penelope.perkins=
> synergex@lists.frameusers.com] On Behalf Of Caroline Tabach
>
> Sent: Tuesday, March 29, 2016 12:52 AM
>
> To: framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
>
> Subject: [Framers] Replacement for Archive add-on in Frame 2015?
>
>
>
> Hi,
>
> In the past I had the Archive Add-on.
>
>
>
> In Frame 2015, if I want to collect graphics that may be in different
> folders, how can this be done?
>
>
>
> I tried to use, "package", but it did not collect graphics that were in
> different folders.
>
>
>
> Are there some specific options that must be set?
>
>
>
>
>
> Caroline Tabach
>
> Technical/Marcom Writer
>
> Tel: +972-077-7745-042| carol...@radcom.com<mailto:carol...@radcom.com> |
> www.radcom.com<http://www.radcom.com>
>
>
>
>
>
>
>
> ___
>
>
>
> This message is from the Framers mailing list
>
>
>
> Send messages to framers@lists.frameusers.com framers@lists.frameusers.com> Visit the list's homepage at
> http://www.frameusers.com Archives located at
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> This message is from the Framers mailing list
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333 Wyman Street, Waltham, MA 02451
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Re: [Framers] Behavior when Opening New Frame Files in Frame 2015. Adobe attention, Bug?

2016-03-29 Thread John Sgammato

it's still kind of weird...

On Tue, Mar 29, 2016 at 6:06 PM, Craig Ede  wrote:

> Robert reminds me that I am in error. That paste problem arose when my
> co-worker was trying to paste between FM 11 and FM 12 instances. Which only
> makes sense.
>
> Sorry for the misinformation.
>
> Craig
>
> > Date: Tue, 29 Mar 2016 14:25:32 -0700
> > From: rob...@lauriston.com
> > To: framers@lists.frameusers.com
> > Subject: Re: [Framers] Behavior when Opening New Frame Files in Frame
> 2015. Adobe attention, Bug?
> >
> > You can't cut and paste between two FrameMaker instances? Seriously?
> >
> > On Tue, Mar 29, 2016 at 2:09 PM, Craig Ede  wrote:
> > > Disadvantage:
> > > You can't cut and paste between two sessions.
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com
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*e* john.sgamm...@actifio.com  *c* 508.927.2083
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333 Wyman Street, Waltham, MA 02451
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Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread John Sgammato

Gavin attended my presentation in Phoenix, and we spoke at length
afterward. Salesforce had at that time no way to improve upon our method.
He was going on a sabbatical right after the Summit, so we never got to
follow up.

On Wed, Mar 9, 2016 at 6:57 PM,  wrote:

> Robyn,
>
> Contact Sales Force directly. Go on LinkedIn and connect with Gavin
> Austin. He's a tech pubs manager there. He's speaks at a lot of STC events.
> Tell him your problems and ask him if he can suggest or find a solution for
> you.
>
> -Gillian
>
> --
> *From: *"Robyn Chittister" 
> *To: *"John Sgammato" 
> *Cc: *"framers" 
> *Sent: *Wednesday, March 9, 2016 2:04:01 PM
> *Subject: *Re: [Framers] FrameMaker and Salesforce
>
> Wow! Thank you all for the lightning-fast responses.
>
> What we know about Salesforce doc is that each department seems to use
> something different to create and deliver its content. Their developer
> docs, for example, are created using Flare. (That's one pro in Flare's
> favor.) Their Help Center is based on Knowledge with custom Visualforce
> pages. But we don't know what they use to create that Help, which would
> really be nice to know.
>
> We are considering divorcing the support and help, creating a Help Center
> that does not run on Knowledge. It's just a thought at this stage though.
> We're supposed to explore a path with Knowledge and a path without
> Knowledge.
>
> If anyone else has any input, I'd love to hear it.
>
> Thanks again!
>
> On Wed, Mar 9, 2016 at 1:05 PM, John Sgammato 
> wrote:
>
> > In the credit where it's due department, the whole project would have
> > failed except for Rick Quatro's scripts and knowledge.
> >
> > On Wed, Mar 9, 2016 at 4:03 PM, Art Campbell 
> > wrote:
> >
> >> Yves, I helped John put together his solution, and while Salesforce may
> >> use
> >> DITA for its own doc, to import into the Knowledge product (this is not
> >> the
> >> parent Salesforce product), you have to package the content in a
> suitable
> >> format for importing into a proprietary database using well formed HTML
> >> and
> >> package it in small chunks, with a CVS map file, into a ZIP that the
> >> Knowledge import tool can parse.
> >>
> >> It isn't anywhere nearly as easy as just picking the right standard to
> >> adhere to and to which to prep the documentation unless you're writing
> in
> >> a
> >> database-based system already.
> >>
> >> It can be done, and John's solution is as elegant as it's likely to
> get...
> >> but it's still a lot of hoops.
> >>
> >> The real solution is to lean on Adobe to support database export or a
> >> database CMS such as WordPress as a Publishing target.
> >>
> >>
> >> Art Campbell
> >>   art.campb...@gmail.com
> >>   "... In my opinion, there's nothing in this world beats a '52 Vincent
> >> and
> >> a redheaded girl." -- Richard Thompson
> >>   No disclaimers
> >> apply.
> >>DoD 358
> >>
> >> I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
> >>
> >> On Wed, Mar 9, 2016 at 3:47 PM, Yves Barbion 
> >> wrote:
> >>
> >> > Hi Robyn
> >> >
> >> > Salesforce uses DITA for their documentation. Just google "salesforce"
> >> and
> >> > "dita" for more info. FrameMaker supports DITA, and you get enhanced
> >> DITA
> >> > support with Leximation's DITA-FMx plugin. oXygenXML supports DITA too
> >> and
> >> > runs on Windows and Mac, so DITA seems like an obvious choice to me.
> >> >
> >> > Kind regards
> >> >
> >> > Yves Barbion
> >> > www.scripto.nu
> >> >
> >> > On Wed, Mar 9, 2016 at 9:26 PM, Robyn Chittister <
> >> rchittis...@vlocity.com>
> >> > wrote:
> >> >
> >> > > Hello,
> >> > >
> >> > > Does anyone use FrameMaker and then integrate that documentation
> with
> >> > > Salesforce?
> >> > >
> >> > > I'm 1 of 1-1/2 technical writers at a start up that creates cloud
> apps
> >> > for
> >> > > Salesforce. We are currently using Salesforce K

Re: [Framers] Bootcamp vs. Parallels or VM, WAS: FrameMaker and Salesforce

2016-03-09 Thread John Sgammato

Hi Pat,
I got my MacBook Pro in November 2012.
First I asked for a Windows machine. That was rejected.
Then I tried VirtualBox, and that did not work well for a number of reasons
that I no longer recall.
(I had plenty of support from well-meaning engineers.)
Then one of those well-meaning engineers took my Mac home over the weekend
and when I got it back it was great. He had configured Bootcamp to use
virtually all the Mac resources and since then it has been a Windows
machine, first Win7 and now Win10 with TCS 2015.
I was just talking to our IT guy. I am due for an upgrade, but I told him
that I don't want it because my system ain't broke, so please don't fix it.
About 21 months ago, we added two more writers. They got Macs, but set up
Parallels. Parallels was a resource hog and their systems never ran as well
as my older Bootcamp one. In December, they switched to Bootcamp, with
happy results.
I recommend Bootcamp over Parallels or VirtualBox for our kind of work.


On Wed, Mar 9, 2016 at 3:51 PM, Pat Christenson <
pat.christen...@morningstar.com> wrote:

> Hi, John -
>
> I've run FrameMaker under both Parallels and VMware Fusion but have only
> used in on a Windows platform for the last several years. I may soon be in
> a position to use a Mac again. I'm curious about your preference for
> Bootcamp (which I've never used). I would also love to hear from other
> Framers on this topic.
>
> Thanks.
>
> Pat Christenson
>
> 
>
> John Sgammato wrote:
>
> In other news, we are also a Mac house. Over three years of
> trial-and-error, we have determined that our best setup is Bootcamp on the
> Mac, not Parallels and not VirtualMachine.
>
>
> On Wed, Mar 9, 2016 at 3:26 PM, Robyn Chittister 
> wrote:
>
> > Hello,
> >
> > Does anyone use FrameMaker and then integrate that documentation with
> > Salesforce?
> >
> > I'm 1 of 1-1/2 technical writers at a start up that creates cloud apps
> > for Salesforce. We are currently using Salesforce Knowledge to create
> > and deliver our documentation. Knowledge is possibly the worst
> > documentation tool I have ever used. We've been looking at various
> > single-sourcing solutions, and we're down to MadCap Flare and FrameMaker.
> >
> > I'm a FrameMaker user from way back - I started with FM+SGML 5.5 in
> > 1999. I developed templates and tools for FM+SGML and FM+XML from
> > 1999-2005. I've used FM 12 in an unstructured environment, and am
> > happy to see the improvements. I'm not sure how many improvements
> > there have been in the structured environment, however. I've tried to
> > contact Adobe, and have gotten a human being to say he'll give my
> > questions to a solutions specialist to answer. Knowing Adobe, I'm not
> going to hold my breath.
> >
> > My questions are:
> >
> >- Is anyone here writing doc for Salesforce or Salesforce apps? If so,
> >what tools do you use?
> >- Is there a good comparison of the most recent versions of Flare v.
> FM?
> >The only ones I've been able to find are from several years ago.
> >- Is anyone here using FM+XML (either v12 or 2015) who could answer
> some
> >specific questions I have about it?
> >
> >
> > We're a Mac house, so I can't just download the trial versions. We
> > understand that we will need to get me set up with a VM and Windows to
> > use the software we choose.
> >
> > Thanks in advance for any help you can provide.
> >
> > ~Robyn
> >
> > --
> >
> >
> > *Robyn Chittister  |  Senior Technical Writer*
> >
> > E: rchittis...@vlocity.com  |  P: 925.695.5710 |  W: www.vlocity.com
> > <http://www.vlocity.com/>
> > ___
> >
> > This message is from the Framers mailing list
> >
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>
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Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread John Sgammato

7;s homepage at  http://www.frameusers.com
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> > Yves Barbion
> > www.scripto.nu
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Re: [Framers] FrameMaker and Salesforce

2016-03-09 Thread John Sgammato

Hi Robyn,
We author in unstructured FM 2015 and publish to Salesforce Knowledge (as
well as many other outputs). It's a non-trivial process, but as luck would
have it I will be doing it on Friday and I have already set up a WebEx for
three other interested parties, so I can add you if you like.
I presented about it at the STC conference in Phoenix a couple of years
ago. You can see the slides at
http://www.slideshare.net/JohnSgammato/putting-it-where-they-need-it-35021550?qid=8a3f7e16-4aa9-4d67-93ac-0c588f5e2ae6&v=&b=&from_search=1

I have refined the procedure a little since then to make it easier.

In brief:

   1. We author in unstructured *FM 2015*.
   2. I use *FrameScript* and some custom scripts to add metadata for
   filtering in Salesforce.
   3. I use *Mif2Go *to process the content in XHTML.
   4. I run another script to process it all into a Zip file that *Salesforce
   Knowledge* can import.
   5. The Salesforce admin runs the import and publishes the content.

All the FM x-refs are honored in the final k-base articles, so it is very
powerful. Our Support guys love it.
I'll be going through the process on Friday at 1pm EST. If you want to tag
along, I'll be happy to add you to the WebEx.
Note that this is a powerful way to import hundreds of topics into a
knowledge base, so you want to plan ahead to think about your user
experience. We use filters to make it easier for customers to search
through the content and see only what they need. That requires metadata
from you and filters from your Salesforce admin.

In other news, we are also a Mac house. Over three years of
trial-and-error, we have determined that our best setup is Bootcamp on the
Mac, not Parallels and not VirtualMachine.

On Wed, Mar 9, 2016 at 3:26 PM, Robyn Chittister 
wrote:

> Hello,
>
> Does anyone use FrameMaker and then integrate that documentation with
> Salesforce?
>
> I'm 1 of 1-1/2 technical writers at a start up that creates cloud apps for
> Salesforce. We are currently using Salesforce Knowledge to create and
> deliver our documentation. Knowledge is possibly the worst documentation
> tool I have ever used. We've been looking at various single-sourcing
> solutions, and we're down to MadCap Flare and FrameMaker.
>
> I'm a FrameMaker user from way back - I started with FM+SGML 5.5 in 1999. I
> developed templates and tools for FM+SGML and FM+XML from 1999-2005. I've
> used FM 12 in an unstructured environment, and am happy to see the
> improvements. I'm not sure how many improvements there have been in the
> structured environment, however. I've tried to contact Adobe, and have
> gotten a human being to say he'll give my questions to a solutions
> specialist to answer. Knowing Adobe, I'm not going to hold my breath.
>
> My questions are:
>
>- Is anyone here writing doc for Salesforce or Salesforce apps? If so,
>what tools do you use?
>- Is there a good comparison of the most recent versions of Flare v. FM?
>The only ones I've been able to find are from several years ago.
>- Is anyone here using FM+XML (either v12 or 2015) who could answer some
>specific questions I have about it?
>
>
> We're a Mac house, so I can't just download the trial versions. We
> understand that we will need to get me set up with a VM and Windows to use
> the software we choose.
>
> Thanks in advance for any help you can provide.
>
> ~Robyn
>
> --
>
>
> *Robyn Chittister  |  Senior Technical Writer*
>
> E: rchittis...@vlocity.com  |  P: 925.695.5710 |  W: www.vlocity.com
> <http://www.vlocity.com/>
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Re: [Framers] FrameMaker 7.2 Not Responding on New

2016-03-02 Thread John Sgammato

...and professional writers are most productive with professional grade
tools!
On Mar 2, 2016 7:43 PM,  wrote:

> Kevin,
>
> Just tell your company to upgrade you to the latest version. There is no
> benefit to you, or the company, trying to get ancient software to work on a
> modern PC. And yes, Frame 7.2 is ancient.
>
> -Gillian
>
> - Original Message -
>
> From: "Kevin Ryan" 
> To: "framers" 
> Sent: Wednesday, March 2, 2016 1:48:08 PM
> Subject: Re: [Framers] FrameMaker 7.2 Not Responding on New
>
> Thanks, Robert. More pieces of the puzzle. I do remember turning off Aero
> for my "old/good" computer's FrameMaker a few years ago (though I can't
> remember why), but have not done so on my "new/bad" computer. I will now.
>
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Re: [Framers] ExtendScript - Generating a Catalog of Graphics

2016-02-10 Thread John Sgammato

Mif2Go can do it
If you have Mif2Go I can provide the details

On Wed, Feb 10, 2016 at 12:59 PM, Martinek, Carla 
wrote:

> Years and years (and years) ago, I purchased a set of utilities called
> Caxton Xtras. Caxton has long since gone away, but the utilities continued
> to work in FM for several versions after they were initially released. My
> source utility files have a date of December 1998 - I think it was FM5 I
> was using at the time. (I go all the way back to using FM2 in 1990... very
> scary, I know.)
>
> A coworker wanted to generate a list of imported graphics that includes
> the image. Xtras had such a utility, but unfortunately it doesn't work with
> the last few versions of Frame. The Xtras graphics catalog generated a
> table with a thumbnail of the graphic in the first column (about 2 in
> height, if I remember correctly), the path in the second column, and the
> page # in the third column. It really was quite handy.
>
> Has anyone written a script for recent FrameMaker versions which does
> something similar? ExtendScript preferred, but I also have FrameScript.
> Much as I want to be involved in scripting, I just haven't been able to
> dedicate the time to be able to write my own.
>
> BTW, I'm happy to send a copy of the Caxton files to anyone who wants to
> look at the source files if you're curious and have an older version of
> Frame (likely FM9 or earlier) . :)
>
> -Carla
>
>
>
> 
> - CONFIDENTIAL-
>
> This email and any files transmitted with it are confidential, and may
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Re: [Framers] Save as Word?

2016-02-03 Thread John Sgammato

FrameMaker's current Save as RTF feature is much improved. My SMEs find it
perfectly acceptable.
On Feb 3, 2016 4:04 AM, "Caroline Tabach"  wrote:

> Hi,
> I have Technical Communication Suite 2015.
>
> I make PDFs and HTML Responsive Help with FrameMaker.
>
> One of the Managers would like me to create Word files as well so they can
> easily copy blocks of text and screen shots into documents they send to
> customers and potential customers.
>
> In the past I worked with an old version of Mif2Go, and made very nice
> Word files when required.
>
>
> 1.   Does Mif2Go work with this version of FrameMaker to make Word
> files?  (If so, where is the last version)
>
> 2.   If not, what would be a good way for me to get them reasonable
> word files, export from Acrobat? Through RoboHelp?
>
> Thanks
>
>
>
>
> Caroline Tabach
> Technical/Marcom Writer
> Tel: +972-077-7745-042| carol...@radcom.com |
> www.radcom.com
> [RADCOM_Logo_Radically_email]
>
>
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Re: FM12 questions

2015-06-23 Thread John Sgammato

The Fm12 package feature includes all the files in the book and all the
images in an images subfolder. It does not get images referenced from an
adjacent folder (I have one called Resources that includes \images with the
master page images).
I normally use FrameScript and the ArchiveFM.FSO free script at
http://framescript.com/framescript-6-script-library/
It zips up all the files and images in use, maintaining their folder
structure. For example, if you have one image in a folder on your desktop,
and everything else is 19 subfolders down, it will get all 20 levels to
make sure it includes that one orphan.
This feature is very useful for collecting all the referenced images that
are used, and not the rest. I run ArchiveFM.fso once to get a clean copy,
then I delete all images in the original folder and copy the archived ones
into the images folder - this way I delete all the unused images but keep
all those that I am actually using.

On Tue, Jun 23, 2015 at 8:54 AM,  wrote:

> Hi Ken,
> as far I could check the FM12  packager does not extract referenced
> graphics files to the zip file.
> We use the  Squidds Finalyser plugin,  which gathers all book files,
> graphics files, text-insets into a specified folder, rearranging all
> references and links to the new folder stucture.
> They have a 30 day trail version, here is the link:
> http://www.squidds.de/files/techcomm/user_upload/software/20140701_3.0.0020.zip
> . Perhaps you may give it a try.
>
> Mit freundlichen Grüßen
> Best Regards
>
> Thomas Zeisig
>
>
> --
> Thomas Zeisig
> Teamleader Documentation & Graphics Services
> XCerra Corporation
>
> Phone: + 49 / 8031 / 406-181  Fax: + 49 / 8031 / 406-409
> thomas.zei...@xcerra.com
> Skype: mul-tzeisig
>
> www.Xcerra.com
>
> --
> Multitest elektronische Systeme GmbH
> Aeussere Oberaustrasse 4 | D-83026 Rosenheim, Germany
> Geschaeftsfuehrer: David G. Tacelli
> Registergericht Traunstein - HRB 12453
>
> --
>
>   *An:*
> Framers 
> *Betreff:*
> FM12 questions
> Questions for all you FrameMaker 12 users out there.
>
> 1. Is it true that Adobe has officially built (incorporated) into FM 12 a
> stable, accurate book archiving feature (so well-done by the late Bruce
> Foster through FM 8)?
>
> 2. If so, how well does it function? We at my company use FM 11 along with
> the third-party book archiving script for FM9 and later made available
> after Mr. Foster's passing, and have consistent problems with how this
> script creates two copies of each FM chapter file (one in the main folder
> and another in the book Insets folder) with almost all external
> (chapter-to-chapter) x-refs broken so that pdf files generated from books
> archived using this script also have broken external x-refs.
>
> 3. What is the upgrade price for we who use FM 11?
>
> Thanks in advance,
>
> -- Ken in Atlanta
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Re: Importing clear, sharp images

2015-06-17 Thread John Sgammato

SnagIt is up to v12. It has many excellent new features.
I consider it an essential tool of my trade. It is remarkably inexpensive
for what it does for me every day.
I would definitely upgrade.

On Wed, Jun 17, 2015 at 7:09 PM, Tim Pann  wrote:

> By the way, I'm using version 7 of SnagIt. Is there any reason in the
> current or any other context that I should spend the money to get the
> latest version?
>
> 
> From: Tim Pann
> Sent: Wednesday, June 17, 2015 4:06 PM
> To: Robert Lauriston; framers
> Subject: RE: Importing clear, sharp images
>
> For the PSD images I capture (SnagIt) the thing on the screen to clipboard
> and copy directly into Photoshop. So the source is definitely good.
>
> 
> From: framers-boun...@lists.frameusers.com [
> framers-boun...@lists.frameusers.com] on behalf of Robert Lauriston [
> rob...@lauriston.com]
> Sent: Wednesday, June 17, 2015 3:18 PM
> To: framers
> Subject: Re: Importing clear, sharp images
>
> Are the PSD documents degraded in PDFs or only on screen in FrameMaker?
>
> If the former, I'd say export to PNG. Resizing in FrameMaker by
> changing DPI has no effect on image resolution.
>
> On Wed, Jun 17, 2015 at 2:10 PM, Tim Pann  wrote:
> > I'm using Frame 9 on Windows 7. And my apologies if this has been covered
> > and answered.
> >
> > Can anyone point me toward a good resource (or just tell me if it's
> quick)
> > for understanding how to get nice sharp images imported by reference in
> > FrameMaker? I'm working on a doc right now in which I'm mostly importing
> PSD
> > files. They're all screen captures of a user interface. I have to resize
> > most of them and they're looking pretty choppy.
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Re: Importing clear, sharp images

2015-06-17 Thread John Sgammato

The images align with the text and are still clear. I remember years ago I
had to use multiples of 4, but now 150, 160, and 180 look equally good
depending on what i am showing.

On Wed, Jun 17, 2015 at 5:44 PM, Tim Pann  wrote:

>  What's significant about the number 160? Just wondering, since it's not
> a simple factor of 72 or 144 or 300 etc.
>
>  ------
> *From:* John Sgammato [john.sgamm...@actifio.com]
> *Sent:* Wednesday, June 17, 2015 2:17 PM
> *To:* Tim Pann
> *Cc:* framers
> *Subject:* Re: Importing clear, sharp images
>
>   I use SnagIt to capture all my images as PNGs, then I import by
> reference at 160dpi and they look great.
>
> On Wed, Jun 17, 2015 at 5:10 PM, Tim Pann  wrote:
>
>>I'm using Frame 9 on Windows 7. And my apologies if this has been
>> covered and answered.
>>
>>  Can anyone point me toward a good resource (or just tell me if it's
>> quick) for understanding how to get nice sharp images imported by reference
>> in FrameMaker? I'm working on a doc right now in which I'm mostly importing
>> PSD files. They're all screen captures of a user interface. I have to
>> resize most of them and they're looking pretty choppy. I switched to a TIF
>> image for one and that didn't help.
>>
>>  I know that TIFF is the preferred format (not sure about PSD but many
>> of my PSD imports look nice) but I don't know if there are specific
>> guidelines or recommendations about resolution, resizing once imported, etc.
>>
>>  I'm happy to provide more information about what I'm doing if needed.
>> No idea what's relevant and what's not.
>>
>>  Thank you,
>> Tim
>>
>> CONFIDENTIALITY NOTICE: The information contained in this message may be
>> privileged and/or confidential. If you are not the intended recipient, or
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>> review, forwarding, dissemination, distribution or copying of this
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Re: Importing clear, sharp images

2015-06-17 Thread John Sgammato

I use SnagIt to capture all my images as PNGs, then I import by reference
at 160dpi and they look great.

On Wed, Jun 17, 2015 at 5:10 PM, Tim Pann  wrote:

>I'm using Frame 9 on Windows 7. And my apologies if this has been
> covered and answered.
>
>  Can anyone point me toward a good resource (or just tell me if it's
> quick) for understanding how to get nice sharp images imported by reference
> in FrameMaker? I'm working on a doc right now in which I'm mostly importing
> PSD files. They're all screen captures of a user interface. I have to
> resize most of them and they're looking pretty choppy. I switched to a TIF
> image for one and that didn't help.
>
>  I know that TIFF is the preferred format (not sure about PSD but many of
> my PSD imports look nice) but I don't know if there are specific guidelines
> or recommendations about resolution, resizing once imported, etc.
>
>  I'm happy to provide more information about what I'm doing if needed. No
> idea what's relevant and what's not.
>
>  Thank you,
> Tim
>
> CONFIDENTIALITY NOTICE: The information contained in this message may be
> privileged and/or confidential. If you are not the intended recipient, or
> responsible for delivering this message to the intended recipient, any
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Re: Adobe Customer Care-less - Yet another round

2015-05-29 Thread John Sgammato

She's right, you know.
It's not always that way, but it's too often that way.
ymmv (but probably not by much)

On Fri, May 29, 2015 at 10:14 PM, Tammy Van Boening <
tamm...@spectrumwritingllc.com> wrote:

>  So,  I log into my Adobe products account tonight to retrieve a serial
> number for a registered product.  I see that another product that I
> registered over 18 months ago, Acrobat XI Pro, for some reason is not
> listed. I attempt to register the product  online with the serial number
> that I have on the faded product insert. I keep getting the message that
> the serial number is invalid . . . even though it's the serial number that
> Adobe has provided! I start a chat with Adobe Support. I am damn near
> explicitly accused of stealing the product - where did I buy the product,
> when did I buy it, under what email? The real kicker - at first, "no such
> email exists," and I explode and voila, they miraculously find the email 
> (never
> mind that it's been my email with Adobe for 7 years) and yes, they do see
> that I have other products registered under this email, but send a screen
> capture to provide proof of my installation. How stupid - I could send a
> screen capture of anybody's computer - they have no idea if it really is
> mine - but I oblige and send one. Not good enough - I have to provide a
> receipt/proof of purchase. I reply that I have the DAMNED serial number
> on the box, but for some reason, Adobe isn't recognizing it online. Why
> isn't that good enough?
>
> After 35 minutes of back and forth, I  get  "We have escalated this." The
> escalation team will see if they can figure out what's going on and get
> back to you in 24 hours." Uh? I am working on setting up a new system
> after hours. I need the damned serial number to work now!!! Not in 24
> hours.
>
> Typical Adobe we don't give a rat's a___ customer service.
>
> After over 20 years of buying Adobe products (10 in corporate, 10
> independently), this is how they treat a customer?
>
> Adobe, if you're listening, pull your collective heads out of your b_s
> and provide real customer service.
>
> TVB
>
> Tammy Van Boening
>
> Owner/Principal
>
> Spectrum Writing, LLC
>
> www.spectrumwritingllc.com
>
> TammyVB  *AT*  spectrumwritingllc  *DOT*  com
>
>
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FM12 bug - updating File Info

2015-05-21 Thread John Sgammato

I just discovered a minor but annoying bug in FM12 with the File Info
feature, under the File menu.
If you have a book with some chapters, the book file and the chapters can
have File Info, a set of 8 bits of metadata like Title, Subject, Keywords,
etc. Each chapter can have its own File Info, and the Book can have File
Info.
File Info carries through to PDFs Properties and the title appears in
search results if you publish to HTML5.
Here's the bug: If you have any value at all in the title field, then you
can bulk-update it to another title via File > Import >  Formats Document
Properties. You can also delete the title. But you cannot bulk update an
existing title to no title, or to a space. One you have a title, you
apparently must always have a title, or else delete it one at a time, file
by file.

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Re: What FM plugin suite give the most bang?

2015-04-23 Thread John Sgammato

I'd look into FrameScript. There are many useful free scripts available,
and you can write your own or contract someone to write them for you.  I
highly recommend Rick Quatro, whose wizardry has dramatically expanded what
I can do with unstructured FrameMaker 12.

Two examples of easy, effective cleanup:
* ArchiveFM.fso does pretty much what the late Bruce Foster's Archive
plugin did - it takes all the files, images, and text insets in a book,
even those referenced from distant folders, and puts them in a ZIP archive.
In seconds you can blow away all those extra images that aren't used in a
book.
* TidyImport.fso enable you to clean up a doc with too many extra para and
character tags by doing a CleanImport from a known good clean template or
chapter. Not just those, but Para, Char, Table, Variable, x-ref,
conditions, color defs, math defs, doc properties, object styles, reference
pages and page layouts.

FrameScript is $179 for a single license. See https://framescript.com/

On Thu, Apr 23, 2015 at 1:35 PM,  wrote:

>
> Hi, guys...I'm using FM11 unstructured and I maintain quite a large
> document set...10 books of 2,000 pages each give or take.
>
> Because of the amount of time I spend on housekeeping, I'm ready to take a
> stab at adding plugins that will save me time. In addition, I may be
> bringing in a team of 3-4 writers and I want the files to be as clean as
> possible. When you evolve to 20,000 pages of document from an initial 195
> pages in 2 years, ya get careless at times.
>
> Now...I'm in a very locked down environment, so I know I'm in for a
> battle...this very well can be a 3-6 month project and I may loose.
>
> Money is no object. I was able to easily justify a $500 application just to
> check broken links (3 bullet points in an email) , but it took 4 months to
> work through the process from "request to license".
>
> So...if I was to try to put together a shopping list together with as many
> plugin components in as few different products as possible, what should
> that be?
>
> Thanks
>
> John X Posada
> AML Syst & Ops Supt Data Analyst | US FCC & RC Systems Control & Analytics
> | HSBC North America Holdings Inc
> 330 Madison Ave., NY NY
>
>  ___
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>
>
>
>  Phone
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realistic expectations in Pune, India

2015-04-23 Thread John Sgammato

Hi gang,
I have to hire a writer in Pune, India, but I wonder if I have unrealistic
expectations.
We have a pretty sophisticated doc system in unstructured FrameMaker 12,
using variables, conditional text, text insets, etc.
We need API content as well as content for network administrators and
managed-service providers, SaaS, and business resiliency. Knowledge of data
storage would be good.
The person will work independently, far from the home team in Boston. The
development team in Pune is a good team, but they do all the things that
aggravate writers, making last-minute changes and expecting "a quick
search-and-replace", not reviewing docs, etc.
The person has to be able to essentially finish and publish the doc to US
standards. My team does not have the time to edit the work from India. The
writer must know the proper use of articles and placement of commas.

So I am looking for a veteran with good grammar and 10+ years of experience
using all the parts of unstructured FM and with real-life experience
pushing back on a team. I can say all sorts of empowering things from
Boston, but if the writer doesn't feel it in his/her heart, doesn't have
the courage and the chutzpah to stand up to the team to ensure doc quality,
then I have the wrong person and I get stuck with poor-quality
documentation.

Am I looking for a chimera? There are plenty of writers like that in the
Boston area, but I need one in Pune. I suspect that TechComm has been a
career in Boston a lot longer than it has in Pune...does anyone there even
have ten years of experience?
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Re: post-processing a PDF with FM markers

2015-03-24 Thread John Sgammato

That's pretty much what we do now, but it's hard to have all the books open
at once when four writers are hurtling toward a deadline...
And we have found that customer-users often copy a doc to email to a
colleague or to use elsewhere and then the links break.
It's not a stopper for now, but I'd love to find a more robust solution.

On Tue, Mar 24, 2015 at 3:44 PM, David Artman  wrote:

>  I concur with Robert, unless you're facing other issue that you didn't
> mention in your post.
>
> Have all the BOOK files open when you print to PDF; and esure that the
> resulting PDFs are located in the same relative file structure as the BOOK
> files. [If I were you, I'd put all BOOK files in one folder, for simplicity
> of access, regardless of where you let choose to locate your working
> FM-type and graphics files.]
>
> Barring that, you could do something with Named Desitnations I reckon...
> but that's just a major pain: as you noted, you won't know the base
> location to make aboslute/hyperlink references in the FM files. But if it's
> your company's system to setup and install, it should be trivial just to
> make a docs folder on it somewhere and plop all your PDFs in that (and a
> shortcut to the 'master' document, perhaps, on the All Users Desktop). Done
> deal.
>
> David
>
>
>  Original Message ----
> Subject: Re: post-processing a PDF with FM markers
> From: Robert Lauriston 
> Date: Mon, March 23, 2015 12:05 pm
> To: John Sgammato ,
> "framers@lists.frameusers.com" 
>
> I've defined cross-references between FrameMaker files that worked
> across generated PDFs, provided the PDFs were in the same positions
> relative to each other in the directory structure (e.g. all in the
> same directory) as the FrameMaker books were.
>
> It used to be that all the files in all the books had to be open when
> generating the PDFs for that to work, but it has been a few years
> since I did that.
>
> On Sun, Mar 22, 2015 at 5:58 AM, John Sgammato
>  wrote:
> >
> > I generate a library of PDFs that are delivered to the customer inside a
> server that we sell and install for them. Some of our customers are in
> secure facilities with no outside internet access, so I can't just point
> them to our knowledge base.
> >
> > I need a way to link from one PDF to another, when they are all served
> from that customer server.
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post-processing a PDF with FM markers

2015-03-22 Thread John Sgammato

I generate a library of PDFs that are delivered to the customer inside a
server that we sell and install for them. Some of our customers are in
secure facilities with no outside internet access, so I can't just point
them to our knowledge base.

I need a way to link from one PDF to another, when they are all served from
that customer server. Naturally I don't know the IP address of the server
until after it's installed.
Can I create a PDF from FM12(unstr) with some sort of marker in place, and
then at installation time our Services tech doing the installation can
enter the IP address into a script or other tool and propagate that
information into the existing markers?
Or is there a better way?
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Re: Frame vs. Flare for My Needs

2015-02-25 Thread John Sgammato

FM12 has very good output to Microsoft Word.
I use it all the time for internal use.

On Wed, Feb 25, 2015 at 3:21 PM, Kevin Ryan <
kevin.r...@systemsandsoftware.net> wrote:

>  Hi,
>
>
>
> I could use the advice of some Frame veterans on whether a switch from
> Frame to Flare might be a delusion-inspired wrong turn for me, or possibly
> the right way to go.
>
>
>
> My company's primary documentation output is PDF user/training/reference
> guides authored on FrameMaker 7. Not the current Frame version, I know, but
> sufficient with our good templates to produce solid, professional-looking
> documents we're proud of. Other current deliverables include
> context-sensitive HTML topics produced via Mif2go and a limited number of
> "Process Assistance" MS Word topics.  These latter are a sort of MS-Word
> help equivalent that our customers can download from our application, edit
> if necessary, and even upload back into our application for others if they
> want to. I create Process Assistance MS-Word topics by cutting from Frame
> and pasting into Word, followed by manual reformatting (ouch).
>
>
>
> Our customers (utilities) have been requesting another MS Word output:
> Editable MS Word versions of our 20-300 page PDF manuals so that they can
> edit them for their own purposes (such as internal training).
> Unfortunately, we've been unable to find a workable Frame-to-Word
> conversion process to this end.  I can do manual reformatting to Word in
> our short Process Assistance topics, but to do it on entire manuals would
> give me a nervous breakdown.
>
>
>
> So, with better MS-Word output generation as my primary goal, I've been
> considering a switch to Flare. Its capability to output in PDF, Word, and
> HTML seems as though it might ultimately streamline our processes. As I
> test Flare by my 30-day trial, though, I'm reminded of the many things
> FrameMaker does really well — things I might be losing if I made the
> switch:  For example, precise page layouts, complex graphics, robust
> tables. To its credit, Flare seems to offer output versatility, excellent
> documentation and support, and a lot of Marketing momentum.
>
>
>
> Am I misguiding myself?  Barking up the wrong tree?
>
>
>
> Thanks for any opinions or comments.
>
>
>
> *Kevin Ryan*
>
> *Technical Writer*
>
> [image: cid:image001.jpg@01C97FA7.A9E51B40]
>
> Systems & Software, Inc.
>
> 426 Industrial Avenue
>
> Suite 140
>
> Williston, VT 05495
>
> 802.865.1170 phone
>
> 802.865.1171 fax
>
>
>
>
>--
>
> *Save the Date! 2015 Harris Customer Training Conference:*
> <http://www1.harriscomputer.com/en/conference/>
> October 21–23, 2015, Atlanta, Georgia - Atlanta Marriott Marquis.
>
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Re: Page count even or no

2014-12-18 Thread John Sgammato

We keep the left/right because many of our customers print the PDFs and
keep them in binders for compliance or policy reasons. It's no extra
trouble, and the docs look more professional is they ever need to show or
refer to those printed versions.

On Thu, Dec 18, 2014 at 9:45 AM, Shmuel  wrote:
>
> I think it partly depends on whether the documentation is very technical.
> The more technical, the more people expect the layout to have right/left
> pages.
>
> --
> Shmuel Wolfson
> Technical Writer
> 052-763-7133
>
> On 18-Dec-14 3:55 PM, Keith Soltys wrote:
>
>> That's essentially the format I've adopted for our current templates. I
>> publish to our web server using WebWorks Reverb for our primary format, but
>> use PDFs for reviews and for externally distributed documents. Documents
>> with large complex tables are usually easier to read on paper and some of
>> our diagrams have to be printed out in tabloid size (or larger) to be
>> readable.
>>
>> Regards
>> Keith
>>
>> -Original Message-
>> From: framers-boun...@lists.frameusers.com [mailto:framers-bounces@lists.
>> frameusers.com] On Behalf Of Etzel, Gary
>> Sent: Thursday, December 18, 2014 8:05 AM
>> To: Gillian Flato; framers@lists.frameusers.com
>> Subject: RE: Page count even or no
>>
>> We recently changed our templates to eliminate the alternating left/right
>> page layouts, since a consistent page layout looks better online, but we
>> still keep the blank pages if anyone wants to print double-sided. Our pages
>> are numbered consecutively straight through the entire document, starting
>> at the front cover, so that the PDF page number always matches the printed
>> page number.
>>
>> Best regards,
>>
>> Gary Etzel
>> Technical Communications Manager
>> DNV GL
>>
>>
>> -Original Message-
>> From: framers-boun...@lists.frameusers.com [mailto:framers-bounces@lists.
>> frameusers.com] On Behalf Of Gillian Flato
>> Sent: Wednesday, December 17, 2014 8:35 PM
>> To: framers@lists.frameusers.com
>> Subject: Page count even or no
>>
>> Do you guys still follow print protocols and produce PDFs with an even
>> number of pages per chapter, or no, since everyone reads PDFs online and
>> hardly anyone prints a manual anymore?
>>
>>
>> Thanks!
>>
>> Gillian Flato
>> Technical Publications
>> Pi-Coral, Inc.
>> gillian.fl...@pi-coral.com
>>
>>
>>
>> for more resources and info.
>>
>> NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained
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seeking an elegant solution, somewhat OT

2014-11-26 Thread John Sgammato

Seeking some creative input, or maybe a success story...
The products that I write about use a variety of open source and other
licenses. There is a thicket of rules surrounding attribution of them. I am
looking for a way to assemble this the first time, and then to maintain it
after that.

I have a list of about 300 software components that need different handling
according to their licenses.


   - Some (MIT, BSD) require no attribution.
   - Some (Apache) require us to reproduce a "NOTICE" file from the
   original distribution.  These vary from vendor to vendor.
   - Some (GPL) require us to include a copyright statement, a statement of
   the terms under which the code is distributed, and instructions on how to
   obtain the sources used to build the component.
   - There are others that have more unique requirements.

I'd appreciate any thoughts on the subject,
and Happy Thanksgiving to all our USA list-members!

-- 

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Re: MIF2GO questions

2014-11-05 Thread John Sgammato

Dan, if you're on FM12, try the Save as RTF feature - it is hugely improved
over previous versions.

On Wed, Nov 5, 2014 at 11:49 AM, Harding, Dan  wrote:

> I am taking a stab at trying to get reasonable RTF/Word output from Frame
> (yeah, I know...) via MIF2Go. Being an absolute newbie to MIF2Go and
> finding the 1100+ page user manual as clear as mud (it seems to be written
> for people who already know how to use MIF2Go, not for the uninitiated),
> I'm seeing some behavior that appears to be incorrect, but I'm not certain.
>
> Environment: FrameMaker 12 (TCS5), Windows 7 Enterprise, 64-bit.
>
> I have done all the initial setup and can get RTF output from MIF2Go using
> the default settings. The problem comes when I try to customize things:
>
> When I select "Set Up Mif2Go Export" from the File menu, some of the
> interface options in the resulting window are disabled. For example the
> button next to Path which presumably would allow me to browse to another
> folder does nothing when clicked, nor do the Configure, Add, or Modify
> buttons.
>
> When setting up the project, if I choose either Word or Frame template,
> the browse buttons do not work and I cannot alter the filenames in the text
> boxes.
>
> What gives? Is this by design and everything must be done via .ini file
> editing (in which case why bother having a UI component?) or is there some
> incompatibility with FM12/TCS5 on my system?
>
> I find the various cascading .ini files in a myriad of different locations
> to be confusing. Also, once I have gotten to the configuration screen for
> Word template and export options vs. Frame Template and set it once, I can
> never find that screen again to adjust settings. Is that related to the
> interface weirdness, i.e., should the "Modify" button or one of the others
> bring me back to that screen?
>
> Thanks in advance.
>
> -Dan
> ___
>
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Re: No rtf output generated from Mif2Go

2014-10-01 Thread John Sgammato

FM12's own Save as... Microsoft RTF is much, much better than it used to
be. Try that and see if you can bypass Mif2Go completely for RTF output.

On Wed, Oct 1, 2014 at 2:04 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) <
syed.hos...@aeris.net> wrote:

> The latest version of Mif2Go on the web site works for me for FrameMaker
> 12 … I had to make a few minor changes to a few files (I also only use it
> to generate RTF) for my situation.
>
>
>
> Here are the gory details – maybe they will help, but I would be
> surprised, since my changes were pretty simple really.
>
>
>
> First, here are my differences in
> %omsyshome%\common\local\config\local_omsys.ini (comparing my version to
> the distributed file):
>
>
>
> 1:94> HelpCopyright=Aeris Communications, Inc.
>
> 2:94> HelpCopyright=Omni Systems
>
> 1:98> ViewOutputCommand="C:\Program Files (x86)\Microsoft
> Office\Office15\WINWORD.EXE" /mLoadD2gRtfFile
>
> 2:98> ViewOutputCommand="C:\Program Files (x86)\Microsoft
> Office\Office14\WINWORD.EXE" /mLoadD2gRtfFile
>
>
>
> The Copyright line is obvious - it has my company name rather than Omni
> Systems. The other difference is not as obvious ... changes the directory
> from Office1*4* to Office1*5* for the Word executable on my system.
>
>
>
> Second, I changed the default location for Mif2Go stuff in my documents.
> Here are the additional lines in
> %omsyshome%\m2g\local\config\local_m2g_config.ini:
>
>
>
> 1: 8> [Setup]
>
> 1: 9> LocalConfigPath=.\_config\
>
> 1:10>
>
> 1:11> [Automation]
>
> 1:12> ShipPath=.\_ship
>
> 1:13>
>
> 1:14> [End]
>
>
>
> Basically, I prefer my Mif2Go related files to be "one subdirectory below"
> where I edit my FM documents ... not in parallel (as is the default, as I
> recall), since I keep versions of FM documents there. The two additional
> entries above provide that.
>
>
>
> Z
>
>
>
> *From:* framers-boun...@lists.frameusers.com [mailto:
> framers-boun...@lists.frameusers.com] *On Behalf Of *Jeff Coatsworth
> *Sent:* Wednesday, October 01, 2014 8:36 AM
> *To:* 'Post Framers'
> *Subject:* RE: No rtf output generated from Mif2Go
>
>
>
> Did you grab the right version of MIF2Go for FM12? I seem to recall talk
> about a different version required for FM12.
>
>
>
> *From:* framers-boun...@lists.frameusers.com [
> mailto:framers-boun...@lists.frameusers.com
> ] *On Behalf Of *LGLists
> *Sent:* October-01-14 11:24 AM
> *To:* 'Post Framers'
> *Subject:* No rtf output generated from Mif2Go
>
>
>
> FM 12 (new installation)
>
> Win 7
>
> m2g 55
>
>
>
> I posted this to the Mif2Go Yahoo Group a couple of days ago, but have not
> heard anything back. I'm hoping someone here can help me.
>
>
>
> I think I followed all the steps to install. Tore my hair out doing it.
> (I'd much rather just have an installer.)
>
>
>
> All I need is a simple conversion to RTF. I did the basics that I've done
> before. Here's what I get:
>
>
>
> Console shows this:
>
>
>
> Mif2Go could not write F:\path_removed\RTF-Test\Overview.mif
> Mif2Go created file: F:\path_removed\RTF-Test\Overview.rtf
> in: 0 min 00 seconds at: Sun Sep 28 16:20:01 2014
>
>
>
> There is no rtf file in my output folder, despite what the message says.
>
>
>
> Log has no errors:
>
>
>
> Sun Sep 28 16:19:57 2014
> I1: Starting log for m2rbook, b114 and f009, project "Overview"
> I1: Opened file F:\path_removed\Overview.fm
> I1: File ID is aa
> Sun Sep 28 16:20:00 2014
> I1: Starting log for drmif, m210
> I1: Automation processing completed by drmif.
> Sun Sep 28 16:20:01 2014
> I1: Starting log for dwrtf, r299
> I1: Automation processing completed by dwrtf.
> Sun Sep 28 16:20:03 2014
> I1: Project finished
> I1: Closing log for m2rbook
>
>
>
>
>
> When I try to Wash Via Mif for a single file, the console shows this:
>
>
>
> Mif2Go could not write F:\path_removed\Overview.tmb
>
>
>
>
>
> F: is a partition on my hard drive with plenty of space on it.
>
>
>
> I tried again on a mostly blank, new file, and I can't even get the .ini
> file to be created when I configure a new project in a new folder.
>
>
>
> Any ideas?
>
> ~
> Linda G. Gallagher
> STC Fellow
> TechCom Plus, LLC
> lindag at techcomplus dot com
> www.techcomplus.com
> 303-450-9076 or 800-500-3144
> Tutorials, "show me" demos, user guides, help,

Re: Backgrading Frame 12 to Frame 8 - Unicode issue

2014-09-16 Thread John Sgammato

and 10 made it worse, and 11 made it better, and 12 made it much better -
once you accept the new world

On Tue, Sep 16, 2014 at 9:52 PM, Robert Lauriston 
wrote:

> I think FM8 was more stable and bug-free than any version since then.
> FM9 introduced the new UI layer, which broke a lot of things that have
> not been fixed since.
>
> On Tue, Sep 16, 2014 at 6:04 PM, John Sgammato
>  wrote:
> >
> > FrameMaker has changed an awful lot since FM8. It is probably a
> worthwhile investment to get your other half up to FM12 (or any 9+) at this
> point.
> ___
>
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Re: Backgrading Frame 12 to Frame 8 - Unicode issue

2014-09-16 Thread John Sgammato

FrameMaker has changed an awful lot since FM8. It is probably a worthwhile
investment to get your other half up to FM12 (or any 9+) at this point.

On Tue, Sep 16, 2014 at 8:48 PM, mkopen  wrote:

> Hello all -
>
> Working with Frame 12, I have to deliver some files to a Frame 8 user. The
> only option in Frame 12 is to save to version 7 *.mif. That would work if I
> weren't using Unicode fonts (for Canadian Aboriginal languages). As one
> would
> expect, when I open the v.7 miffed files in Frame 8, the diacritics have
> morphed into question marks. Not good. Suggestions would be welcome.
>
> Cheers,
> Mike
>
> ===
> Michael Heine
> University of Western Ontario
> London, ON
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Re: My work-flow for dealing with backups from FrameMaker sessions ... Was: RE: Best practices for converting FM to Robohelp

2014-09-05 Thread John Sgammato

I have turned off the backup feature since FM9. I am on FM12 now.
I have never had reason to regret that decision.


On Fri, Sep 5, 2014 at 2:33 PM, Robert Lauriston 
wrote:

> The .backup files were essential before 7.2 added undo, but since then
> they have seemed to me to cause more trouble than they avoid. I can't
> recall having had a problem where they would have been useful. It
> seems like a legacy feature.
>
> On Fri, Sep 5, 2014 at 11:14 AM, Syed Zaeem Hosain
> (syed.hos...@aeris.net)  wrote:
>
> > FWIW, I don’t like/use the idea of disabling the automatic backup feature
> > within FrameMaker as mentioned by Robert Lauriston – even though my
> editing
> > session work-flow does not strictly need them anymore.
> ___
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Re: Shortcut Tools

2014-09-04 Thread John Sgammato

Was it from Microtype?
That's Shlomo's place for useful stuff.
http://www.microtype.com/TimeSavers.html


On Thu, Sep 4, 2014 at 3:26 PM, Paul Kent  wrote:

> I just survived a computer refresh (first in 4 years), and find myself in
> the last push of a project for which I used FrameMaker 10.
>
>
>
> I found my path past the “software has expired” bug, but now I find that
> my shortcuts are all gone.
>
>
>
> I recall that the last time I upgraded Frame, the shortcuts were able to
> come with me, but alas, I’ve forgotten the name of the product, and how I
> might restore it.
>
>
>
> I still have access to my “mostly dead” hard drive, so if its just a
> matter of a file or two in the right place, I might be in luck.
>
>
>
> I think the author’s name was Schlomo Perets (sorry if I’ve hatcheted it).
> Can someone point me to these tools or provide a push in the right
> direction?
>
>
>
> Thanks in advance,
>
> JPK
>
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>
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>


-- 

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*e* john.sgamm...@actifio.com  *c* 508.927.2083
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Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread John Sgammato

I restarted Malware Bytes and set up exceptions for c:\omsys and c:\project
and everything seems to work now.
Go to Settings > Malware Exclusions > Add Folder.
I probably did not need both, but I did not want to waste time exploring
yet.
I'll post more as I learn it.

On Wed, Aug 27, 2014 at 3:40 PM, Carolyn Stallard 
wrote:

> That is scarey, John.  It would be good to know what exactly MWB thought
> it needed to prevent Mif2Go from accessing; lots of us use MWB.  Please
> look at the MWB history list, once your deadline is met, and see if you can
> determine what happened.  Then share that info with [mif2go].
>
> --C
>
> John Sgammato wrote on 8/27/2014 11:54 AM:
>
>> A Hail-Mary pass seems to have succeeded!
>> On a hunch, I shut down Malware Bytes antivirus software and the project
>> ran to completion. Now I will disconnect my computer from the internet and
>> get to work...
>>
>

-- 

<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio><http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
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*.*
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Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread John Sgammato

A Hail-Mary pass seems to have succeeded!
On a hunch, I shut down Malware Bytes antivirus software and the project
ran to completion. Now I will disconnect my computer from the internet and
get to work...



On Wed, Aug 27, 2014 at 2:49 PM, John Sgammato 
wrote:

> ps: mif2Go does run - it successfully mif-washes the files. It just does
> not finish the output for XHTML or any other type of output, even with a
> mif2xhtml.ini file that uses only the default settings.
>
>
> On Wed, Aug 27, 2014 at 2:43 PM, John Sgammato 
> wrote:
>
>> A week from today I am supposed to present this project to the CEO. I
>> have half the content that I need, but then FM/Mif2Go stopped working and
>> since then I am at a dead stop.
>>
>> The issue is that Mif2Go no longer runs, with this error:
>> Mif2Go failed for file: C:\Project\ActifioConnector.xhtml
>> type 1, code 2, at: Wed Aug 27 14:17:30 2014
>> Could not run DCL filter or other program.
>> File not found.
>>
>> A recap:
>> I author my content in FM12 Unstructured, about 12 books for each
>> release. After generating a round of PDFs,
>>
>>1. I use FrameScript to import a new online-only template and get the
>>docs ready for online use.
>>2. I use FrameScript again to configure some markers that will be
>>used in the HTML.
>>3. I use Mif2Go to generate XHTML output.
>>4. I go back to FrameScript to do some magic on the XHTML and produce
>>the files that will be imported into our Salesforce knowledgebase.
>>
>> I have done this many times. I showed it at the STC Summit in Phoenix. I
>> was doing it on 12 August when it suddenly stopped working.
>>
>> It stopped quite suddenly. At 2:11pm it worked and at 3:04 pm it failed.
>> In between I used FM12 to output a different, successfully finished doc to
>> ePUB, then I updated Calibre and used it to generate the .mobi so I could
>> view the eBook on my Kindle. That worked.
>> Then I went back to the Mif2Go conversion project, and Mif2Go has not
>> worked since then, always stopping at the same place, always showing the
>> same type 1 error.
>> According to the computer's event logs, nothing else changed at that
>> time.
>> I uninstalled Calibre and still failed. I reinstalled it and then
>> re-uninstalled it with the more powerful Revo Uninstaller.
>> I have uninstalled and reinstalled Mif2Go completely, and then FrameMaker
>> as well. Today I reinstalled Mif2Go again. My environment variables are
>> good, my path is good.
>> According to the error message (there's nothing of value in the logs),
>> some critical file cannot be found or maybe cannot be executed. I have
>> checked every .exe, .ini, and .dll, including the two in fminit\Plugins
>> (one of which was updated in January for FM12). Everything is unblocked and
>> has full permissions.
>> I have used Mif2Go for over 10 years and I have always been able to solve
>> its inevitable glitches, but this one has me stumped. I'd love any clues,
>> and I am will to share my desktop via a Skype session with anyone who can
>> help (or at least give it the ol' college try!)
>>
>> Counting the hours until next Wednesday's date with the CEO...
>> john
>> --
>>
>> <http://www.actifio.com/> *John Sgammato, Documentation Architect*
>> *e* john.sgamm...@actifio.com  *c* 508.927.2083
>> *t* @actifiodocs <http://twitter.com/actifiodocs>
>>
>> 333 Wyman Street, Waltham, MA 02451
>> <http://twitter.com/actifio><http://www.linkedin.com/company/399246>
>>   <https://plus.google.com/102870897962348937868/posts>
>> <http://www.youtube.com/user/actifio><http://www.actifio.com/>
>>
>> *Radically simple copy data management *
>>
>> *.*
>>
>
>
>
> --
>
> <http://www.actifio.com/> *John Sgammato, Documentation Architect*
> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> *t* @actifiodocs <http://twitter.com/actifiodocs>
>
> 333 Wyman Street, Waltham, MA 02451
> <http://twitter.com/actifio><http://www.linkedin.com/company/399246>
>   <https://plus.google.com/102870897962348937868/posts>
> <http://www.youtube.com/user/actifio><http://www.actifio.com/>
>
> *Radically simple copy data management *
>
> *.*
>



-- 

<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio><ht

Re: Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread John Sgammato

ps: mif2Go does run - it successfully mif-washes the files. It just does
not finish the output for XHTML or any other type of output, even with a
mif2xhtml.ini file that uses only the default settings.


On Wed, Aug 27, 2014 at 2:43 PM, John Sgammato 
wrote:

> A week from today I am supposed to present this project to the CEO. I have
> half the content that I need, but then FM/Mif2Go stopped working and since
> then I am at a dead stop.
>
> The issue is that Mif2Go no longer runs, with this error:
> Mif2Go failed for file: C:\Project\ActifioConnector.xhtml
> type 1, code 2, at: Wed Aug 27 14:17:30 2014
> Could not run DCL filter or other program.
> File not found.
>
> A recap:
> I author my content in FM12 Unstructured, about 12 books for each release.
> After generating a round of PDFs,
>
>1. I use FrameScript to import a new online-only template and get the
>docs ready for online use.
>2. I use FrameScript again to configure some markers that will be used
>in the HTML.
>3. I use Mif2Go to generate XHTML output.
>4. I go back to FrameScript to do some magic on the XHTML and produce
>the files that will be imported into our Salesforce knowledgebase.
>
> I have done this many times. I showed it at the STC Summit in Phoenix. I
> was doing it on 12 August when it suddenly stopped working.
>
> It stopped quite suddenly. At 2:11pm it worked and at 3:04 pm it failed.
> In between I used FM12 to output a different, successfully finished doc to
> ePUB, then I updated Calibre and used it to generate the .mobi so I could
> view the eBook on my Kindle. That worked.
> Then I went back to the Mif2Go conversion project, and Mif2Go has not
> worked since then, always stopping at the same place, always showing the
> same type 1 error.
> According to the computer's event logs, nothing else changed at that time.
> I uninstalled Calibre and still failed. I reinstalled it and then
> re-uninstalled it with the more powerful Revo Uninstaller.
> I have uninstalled and reinstalled Mif2Go completely, and then FrameMaker
> as well. Today I reinstalled Mif2Go again. My environment variables are
> good, my path is good.
> According to the error message (there's nothing of value in the logs),
> some critical file cannot be found or maybe cannot be executed. I have
> checked every .exe, .ini, and .dll, including the two in fminit\Plugins
> (one of which was updated in January for FM12). Everything is unblocked and
> has full permissions.
> I have used Mif2Go for over 10 years and I have always been able to solve
> its inevitable glitches, but this one has me stumped. I'd love any clues,
> and I am will to share my desktop via a Skype session with anyone who can
> help (or at least give it the ol' college try!)
>
> Counting the hours until next Wednesday's date with the CEO...
> john
> --
>
> <http://www.actifio.com/> *John Sgammato, Documentation Architect*
> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> *t* @actifiodocs <http://twitter.com/actifiodocs>
>
> 333 Wyman Street, Waltham, MA 02451
> <http://twitter.com/actifio><http://www.linkedin.com/company/399246>
>   <https://plus.google.com/102870897962348937868/posts>
> <http://www.youtube.com/user/actifio><http://www.actifio.com/>
>
> *Radically simple copy data management *
>
> *.*
>



-- 

<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio><http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
<http://www.youtube.com/user/actifio><http://www.actifio.com/>

*Radically simple copy data management *

*.*
___


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Still stuck on Mif2Go, deadline approaching

2014-08-27 Thread John Sgammato

A week from today I am supposed to present this project to the CEO. I have
half the content that I need, but then FM/Mif2Go stopped working and since
then I am at a dead stop.

The issue is that Mif2Go no longer runs, with this error:
Mif2Go failed for file: C:\Project\ActifioConnector.xhtml
type 1, code 2, at: Wed Aug 27 14:17:30 2014
Could not run DCL filter or other program.
File not found.

A recap:
I author my content in FM12 Unstructured, about 12 books for each release.
After generating a round of PDFs,

   1. I use FrameScript to import a new online-only template and get the
   docs ready for online use.
   2. I use FrameScript again to configure some markers that will be used
   in the HTML.
   3. I use Mif2Go to generate XHTML output.
   4. I go back to FrameScript to do some magic on the XHTML and produce
   the files that will be imported into our Salesforce knowledgebase.

I have done this many times. I showed it at the STC Summit in Phoenix. I
was doing it on 12 August when it suddenly stopped working.

It stopped quite suddenly. At 2:11pm it worked and at 3:04 pm it failed. In
between I used FM12 to output a different, successfully finished doc to
ePUB, then I updated Calibre and used it to generate the .mobi so I could
view the eBook on my Kindle. That worked.
Then I went back to the Mif2Go conversion project, and Mif2Go has not
worked since then, always stopping at the same place, always showing the
same type 1 error.
According to the computer's event logs, nothing else changed at that time.
I uninstalled Calibre and still failed. I reinstalled it and then
re-uninstalled it with the more powerful Revo Uninstaller.
I have uninstalled and reinstalled Mif2Go completely, and then FrameMaker
as well. Today I reinstalled Mif2Go again. My environment variables are
good, my path is good.
According to the error message (there's nothing of value in the logs), some
critical file cannot be found or maybe cannot be executed. I have checked
every .exe, .ini, and .dll, including the two in fminit\Plugins (one of
which was updated in January for FM12). Everything is unblocked and has
full permissions.
I have used Mif2Go for over 10 years and I have always been able to solve
its inevitable glitches, but this one has me stumped. I'd love any clues,
and I am will to share my desktop via a Skype session with anyone who can
help (or at least give it the ol' college try!)

Counting the hours until next Wednesday's date with the CEO...
john
-- 

<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio><http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
<http://www.youtube.com/user/actifio><http://www.actifio.com/>

*Radically simple copy data management *

*.*
___


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Re: Mif2Go suddenly failing on all machines

2014-08-19 Thread John Sgammato

Hi Syed - attached (if it made it) is an example of a blocked file. If a
file is blocked, then you see it in the Properties > General dialog under
Attributes. If it is not blocked, then there's blank space there.
I figured out how to unblock the one that kept reblocking itself (by
copying it ot the desktop and unblocking it there, then copying it back)
but that did not fix the issue.
I searched this afternoon for duplicate DLLs and found none.
I may reinstall Calibre and then uninstall it with a more aggressive tool -
I am open to suggestions.
Here's my path:
%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;%OMSYSHOME%\common\bin;C:\Program
Files\TortoiseSVN\bin;C:\Program Files\QuickTime\QTSystem\


On Tue, Aug 19, 2014 at 9:22 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) <
syed.hos...@aeris.net> wrote:

> John,
>
>
>
> I am not sure what you mean by “blocked” or “unblocked”? Where is this
> “Properties>Unblock” command capability? (I thought I knew Windows, but am
> now not sure where this is available …)
>
>
>
> Anyway, in Windows, I can look at file properties using Windows File
> Manager (right click on a file and select “Properties” to get a pop-up
> window), and am including info on that DLL that you mention … as screen
> captures here. Hope these three images gets through to this list (also it
> should direct to your e-mail anyway), so that you can compare to what you
> are seeing – the machine and account names are different on my system, of
> course!
>
>
>
> I still think one of my SWAGs about your PATH variable being the issue is
> the cause here (perhaps from the Calibre install/upgrade?) – but *am*
> guessing, of course! Some version of a Mif2Go executable or library is
> being found – i.e., *not* in the “…\Omsys\common\bin” tree – and the
> resulting search for other executables and libraries from *that* point
> are hosed.
>
>
>
> Can you perhaps provide your PATH variable here for us to look at? Feel
> free to send it off-list in an e-mail if you want.
>
>
>
> Z
>
>
>
> *From:* framers-boun...@lists.frameusers.com [mailto:
> framers-boun...@lists.frameusers.com] *On Behalf Of *John Sgammato
> *Sent:* Tuesday, August 19, 2014 1:28 PM
> *To:* Lin Sims
> *Cc:* Frame Users
> *Subject:* Re: Mif2Go suddenly failing on all machines
>
>
>
> Zeroing in on a solution, I think:
>
> (famous not-last words)
>
>
>
> One of the steps to take after installing Mif2Go is to go through the new
> .exes and .dlls and make sure they have write permission, preferably full
> permissions.
>
> Along the way, I see that many/all of the files are blocked by Windows,
> which sometimes happens as a protective measure when adding files from a
> foreign ZIP.
>
> Having unblocked all the files, I see that m2gframe.dll always regains its
> blocked status. It appears to respond to the Properties>Unblock command
> normally, but when I go back to check the file properties again, it's
> locked again.
>
>
>
> Has anyone encountered this? Does it matter? (If you are successful
> generating output, is your m2gframe.dll file blocked or unblocked?
>
>
>
>
>
> On Wed, Aug 13, 2014 at 6:15 PM, Lin Sims  wrote:
>
> And if you do find a fix, let us know, just in case someone else runs into
> the same issue.
>
>
>
> On Wed, Aug 13, 2014 at 4:00 PM, Scott Prentice 
> wrote:
>
> If you don't get anything here, you might try the new mif2go list ..
>
> https://groups.yahoo.com/neo/groups/mif2go/info
>
> ...scott
>
> On 8/13/14 12:53 PM, John Sgammato wrote:
>
> Yesterday I was generating a bunch of XHTML output with Mif2Go, when
> suddenly I started to fail with this error:
>
> Mif2Go failed for file: C:\Project\Users_Roles.html
>
> type 1, code 2, at: Wed Aug 13 15:46:36 2014
>
> Could not run DCL filter or other program.
>
> File not found.
>
>
>
> It had worked fine just an hour before. Nothing had changed.
>
> Nonetheless I rechecked all my environment variables and other common
> issues; they were all good.
>
> Restarting the machine did not fix it. A complete uninstall/reinstall of
> Mif2Go did not fix it.
>
> Today is does not work on two different computers with different files.
>
>
>
> Is anyone else experiencing this?
>
> It's as if my license has been revoked or some similar global denial of
> service.
>
>
>
> --
>
>
>
> <http://www.actifio.com/>
>
>
>
>
>
>
>
> *John Sgammato, Documentation Architect*
> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> *t* @actifiodocs <http://twitter.com/actifiodocs>

Re: Mif2Go suddenly failing on all machines

2014-08-19 Thread John Sgammato

Zeroing in on a solution, I think:
(famous not-last words)

One of the steps to take after installing Mif2Go is to go through the new
.exes and .dlls and make sure they have write permission, preferably full
permissions.
Along the way, I see that many/all of the files are blocked by Windows,
which sometimes happens as a protective measure when adding files from a
foreign ZIP.
Having unblocked all the files, I see that m2gframe.dll always regains its
blocked status. It appears to respond to the Properties>Unblock command
normally, but when I go back to check the file properties again, it's
locked again.

Has anyone encountered this? Does it matter? (If you are successful
generating output, is your m2gframe.dll file blocked or unblocked?



On Wed, Aug 13, 2014 at 6:15 PM, Lin Sims  wrote:

> And if you do find a fix, let us know, just in case someone else runs into
> the same issue.
>
>
> On Wed, Aug 13, 2014 at 4:00 PM, Scott Prentice 
> wrote:
>
>>  If you don't get anything here, you might try the new mif2go list ..
>>
>> https://groups.yahoo.com/neo/groups/mif2go/info
>>
>> ...scott
>>
>> On 8/13/14 12:53 PM, John Sgammato wrote:
>>
>> Yesterday I was generating a bunch of XHTML output with Mif2Go, when
>> suddenly I started to fail with this error:
>> Mif2Go failed for file: C:\Project\Users_Roles.html
>> type 1, code 2, at: Wed Aug 13 15:46:36 2014
>> Could not run DCL filter or other program.
>> File not found.
>>
>>  It had worked fine just an hour before. Nothing had changed.
>> Nonetheless I rechecked all my environment variables and other common
>> issues; they were all good.
>> Restarting the machine did not fix it. A complete uninstall/reinstall of
>> Mif2Go did not fix it.
>> Today is does not work on two different computers with different files.
>>
>>  Is anyone else experiencing this?
>> It's as if my license has been revoked or some similar global denial of
>> service.
>>
>>  --
>>
>>   <http://www.actifio.com/>*John Sgammato, Documentation
>> Architect*
>> *e* john.sgamm...@actifio.com  *c* 508.927.2083
>> *t* @actifiodocs <http://twitter.com/actifiodocs>
>>
>> 333 Wyman Street, Waltham, MA 02451
>><http://twitter.com/actifio>
>> <http://www.linkedin.com/company/399246>
>> <https://plus.google.com/102870897962348937868/posts>
>> <http://www.youtube.com/user/actifio><http://www.actifio.com/>
>>
>> *Radically simple copy data management *
>>
>> *.*
>>
>>
>> ___
>>
>>
>> You are currently subscribed to framers as s...@leximation.com.
>>
>> Send list messages to framers@lists.frameusers.com.
>>
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>>
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>> Visithttp://www.frameusers.com/ for more resources and info.
>>
>>
>>
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>>
>>
>
>
> --
> Lin Sims
>



-- 

<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio><http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
<http://www.youtube.com/user/actifio><http://www.actifio.com/>

*Radically simple copy data management *

*.*
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Re: Mif2Go suddenly failing on all machines

2014-08-15 Thread John Sgammato

Curses! Foiled again.

I narrowed down the window from 2:11pm, when the last successful book was
created, to 3:07pm when I was back at my desk editing an unrelated doc.
Within that window I saw there was some activity from MBAM.swissarmy.sys,
indicating an installation. I forgot that I had upgraded Calibre! I was
foolishly multi-tasking while mif2going...
So I just uninstalled Calibre. I was about to try again when my computer
froze completely and needed a hard reboot.
After it came back up I tried the Mif2Go save again...and it failed with
the same error.
I fear that I will waste a glorious August Sunday hammering at this
conundrum.



On Fri, Aug 15, 2014 at 1:35 PM, Stuart Rogers <
srog...@phoenix-geophysics.com> wrote:

>  On 2014-Aug-15 1:20 PM, John Sgammato wrote:
>
> no - not that I know of anyway
> There was maybe an hour from the time of the last successful build (2:11pm
> Tuesday) and the first failed build. I was chugging through a series of 10
> books, one by one, as I had done before. After the two biggest books were
> done, I got some lunch downstairs and then got back to it on an easy
> book...and I have had no success since then.
>
>
> On Fri, Aug 15, 2014 at 1:01 PM, Robert Lauriston 
> wrote:
>
>> Was there a Windows or FrameMaker update between the last successful
>> build and the first failure?
>>
>
>
> Right-click Computer > Manage > Event Viewer > Windows Logs > System (for
> Windows), Application (for FM)
>
> See anything in the time frame you described?
>
> --
> Stuart Rogers
> Technical Communicator
> Phoenix Geophysics Limited
> 3781 Victoria Park Avenue, Unit 3
> Toronto, ON, Canada  M1W 3K5+1 (416) 491-7340 x 325
> http://www.phoenix-geophysics.com
>
>
> ___
>
>
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>


-- 

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*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

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Re: Mif2Go suddenly failing on all machines

2014-08-15 Thread John Sgammato

no - not that I know of anyway
There was maybe an hour from the time of the last successful build (2:11pm
Tuesday) and the first failed build. I was chugging through a series of 10
books, one by one, as I had done before. After the two biggest books were
done, I got some lunch downstairs and then got back to it on an easy
book...and I have had no success since then.

On Fri, Aug 15, 2014 at 1:01 PM, Robert Lauriston 
wrote:

> Was there a Windows or FrameMaker update between the last successful build
> and the first failure?
>

-- 

<http://www.actifio.com/>    *John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio><http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
<http://www.youtube.com/user/actifio><http://www.actifio.com/>

*Radically simple copy data management *

*.*
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Re: Mif2Go suddenly failing on all machines

2014-08-14 Thread John Sgammato

Thanks Syed - DCL runs fine from the command line (that is, it does not
return a "not found" error. I was very careful about setting up my
environment system variables.

In other news, just now when I closed FM12, I got a message about FM
needing Compatibility Mode, which would be aut-applied the next time I
started FM. I restarted FM and saving to Mif2Go failed as before :(


On Thu, Aug 14, 2014 at 6:17 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) <
syed.hos...@aeris.net> wrote:

> Hi, John.
>
>
> This is a complete SWAG here.
>
>
>
> *Maybe* it is unable to run the program “DCL.EXE” which is in the
> *\Omsys\system\common\bin* folder (of course, ** is
> likely different for you).
>
>
>
> So, have you made sure that your search path in Windows is set to include
> the *\Omsys\system\common\bin* folder, perhaps (and that the
> dcl.exe file is present in that folder … although I think you said you
> checked this already)?
>
>
>
> You can verify this by using a Windows Command Prompt to see if you can
> manually execute that program, or it says it is not recognized.
>
>
>
> Here is the example from my system (*which* is my own DOS program that
> emulates the Unix equivalent J … if you want a copy, please let me know).
>
>
>
> C:\>which dcl
>
> C:\home\Omsys\common\bin\dcl.exe
>
>
>
> C:\>foobar
>
> 'foobar' is not recognized as an internal or external command,
>
> operable program or batch file.
>
>
>
> C:\>dcl
>
> usage: dcl [-abx] [-lmp] [-v] [-f format] [-s source] [-t target] [-o
> output] files...
>
>   DCL format: -a ascii, -b binary, -x XDCL
>
>   Endianness: -l little-endian (Intel), -m big-endian, -p PDP
>
>   Verbosity: -v verbose
>
>   Format: -f code, as in -f D for DITA; codes are:
>
> RTF: W Word, 8 Word8 up, P WordPerfect, H WinHelp4, 3 WinHelp3
>
> *ML: N HTML, X XHTML, G XML, D DITA, B DocBook, M MS HTML Help,
>
>   C OmniHelp, E Eclipse Help, J JavaHelp, O Oracle Help for Java
>
>   Source: -s dcl, dcb, dcx, mif, lst, xml
>
>   Target: -t dcl, dcb, dcx, rtf, htm, xml
>
>   Output: -o .ext, -o \path, or -o \path\file.ext
>
>
>
> If the command is unable to find the *dcl* program, then you may have a
> Windows path that is missing the Omsys common bin folder. After you add it
> in, please do make sure to log out and log back in for the environment
> variables to get read again.
>
>
>
> Hope this helps!
>
>
>
> Z
>
>
>
> *From:* framers-boun...@lists.frameusers.com [mailto:
> framers-boun...@lists.frameusers.com] *On Behalf Of *John Sgammato
> *Sent:* Thursday, August 14, 2014 2:40 PM
> *To:* Fei Min Lorente
> *Cc:* framers@lists.frameusers.com
> *Subject:* Re: Mif2Go suddenly failing on all machines
>
>
>
> Here's the latest, after an afternoon of research (= banging my head
> against the wall):
>
>- The project fails almost immediately, with this error:
>Mif2Go failed for file: C:\Project\Users_Roles.html type 1, code 2,
>at: Wed Aug 13 15:46:36 2014
>Could not run DCL filter or other program. File not found.
>- All Mif2Go files are present and in the right places following an
>uninstall and fresh install from new ZIP. This means I do not know what
>file cannot be found.
>- I get the same failure even for projects that succeeded earlier in
>the day, with the same previously-successful ini files.
>- I have used (and resolved issues with) Mif2Go for 10 years, so I
>know how things should look - they look OK.
>- The save process generates good MIFs. I get the same error for each
>file, with the option to quit. If I do not quit, it makes a mif for the
>next file and then I get the error again. Mif2Go.ini increments normally
>for each file generated.
>- If I push through to the end, it generates all the MIFs but it does
>not clean them up and it generates no output, nor the _wrap folder.
>- The history and the log file look normal.
>-  All the Mif2Go exe & dll files have full write permissions,
>including the two new ones in \fminit\Plugins.
>
> And remember that the whole system worked flawlessly for two big books
> before failing on the third, much smaller book just an hour later.
>
> I appreciate any ideas!
>
>
>
> On Thu, Aug 14, 2014 at 1:18 PM, Fei Min Lorente <
> feimin.lore...@onsemi.com> wrote:
>
> Nope, sorry, I should have mentioned. I’m on FM10, Windows 7, using Mif2Go
> V4U54.
>
>
>
> Fei Min
>
>
>
> *From:* John Sgammato [mailto:john.sgamm...@actifio.com]
> *Sent:* Thursday, August 14, 2014 1:15 PM
> *To:* Fei Min Lorente
>

Re: Mif2Go suddenly failing on all machines

2014-08-14 Thread John Sgammato

Here's the latest, after an afternoon of research (= banging my head
against the wall):

   - The project fails almost immediately, with this error:
   Mif2Go failed for file: C:\Project\Users_Roles.html type 1, code 2, at:
   Wed Aug 13 15:46:36 2014
   Could not run DCL filter or other program. File not found.
   - All Mif2Go files are present and in the right places following an
   uninstall and fresh install from new ZIP. This means I do not know what
   file cannot be found.
   - I get the same failure even for projects that succeeded earlier in the
   day, with the same previously-successful ini files.
   - I have used (and resolved issues with) Mif2Go for 10 years, so I know
   how things should look - they look OK.
   - The save process generates good MIFs. I get the same error for each
   file, with the option to quit. If I do not quit, it makes a mif for the
   next file and then I get the error again. Mif2Go.ini increments normally
   for each file generated.
   - If I push through to the end, it generates all the MIFs but it does
   not clean them up and it generates no output, nor the _wrap folder.
   - The history and the log file look normal.
   -  All the Mif2Go exe & dll files have full write permissions, including
   the two new ones in \fminit\Plugins.

And remember that the whole system worked flawlessly for two big books
before failing on the third, much smaller book just an hour later.
I appreciate any ideas!


On Thu, Aug 14, 2014 at 1:18 PM, Fei Min Lorente 
wrote:

>  Nope, sorry, I should have mentioned. I’m on FM10, Windows 7, using
> Mif2Go V4U54.
>
>
>
> Fei Min
>
>
>
> *From:* John Sgammato [mailto:john.sgamm...@actifio.com]
> *Sent:* Thursday, August 14, 2014 1:15 PM
> *To:* Fei Min Lorente
> *Cc:* framers@lists.frameusers.com
> *Subject:* Re: Mif2Go suddenly failing on all machines
>
>
>
> Are you on FM12?
> There were two new DLLs in FMINIT/Plugins for FM12.
>
>
>
> On Thu, Aug 14, 2014 at 1:12 PM, Fei Min Lorente <
> feimin.lore...@onsemi.com> wrote:
>
> Hi John:
>
> I just did a Save Using Mif2Go on an old tried and true manual, and
> everything worked just fine.
>
> Fei Min
>
> --
>
> Message: 13
> Date: Wed, 13 Aug 2014 18:18:24 -0400
> From: John Sgammato 
> To: Lin Sims 
> Cc: framers@lists.frameusers.com
> Subject: Re: Mif2Go suddenly failing on all machines
> Message-ID:
>  ddw1...@mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> I'd be very grateful if a few of my colleagues here could try a quick
> mif2go save and see if you get the DCL not found error.
> On Aug 13, 2014 6:15 PM, "Lin Sims"  wrote:
>
> > And if you do find a fix, let us know, just in case someone else runs
> into
> > the same issue.
> >
> >
> > On Wed, Aug 13, 2014 at 4:00 PM, Scott Prentice 
> > wrote:
> >
> >>  If you don't get anything here, you might try the new mif2go list ..
> >>
> >> https://groups.yahoo.com/neo/groups/mif2go/info
> >>
> >> ...scott
> >>
> >>  On 8/13/14 12:53 PM, John Sgammato wrote:
> >>
> >> Yesterday I was generating a bunch of XHTML output with Mif2Go, when
> >> suddenly I started to fail with this error:
> >> Mif2Go failed for file: C:\Project\Users_Roles.html
> >> type 1, code 2, at: Wed Aug 13 15:46:36 2014
> >> Could not run DCL filter or other program.
> >> File not found.
> >>
> >>  It had worked fine just an hour before. Nothing had changed.
> >> Nonetheless I rechecked all my environment variables and other common
> >> issues; they were all good.
> >> Restarting the machine did not fix it. A complete uninstall/reinstall of
> >> Mif2Go did not fix it.
> >> Today is does not work on two different computers with different files.
> >>
> >>  Is anyone else experiencing this?
> >> It's as if my license has been revoked or some similar global denial of
> >> service.
> >>
> >>  --
> >>
> >>   <http://www.actifio.com/>*John Sgammato, Documentation
> >> Architect*
> >> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> >> *t* @actifiodocs <http://twitter.com/actifiodocs>
> >>
> >> 333 Wyman Street, Waltham, MA 02451
> >><http://twitter.com/actifio>
> >> <http://www.linkedin.com/company/399246>
> >> <https://plus.google.com/102870897962348937868/posts>
> >> <http://www.youtube.com/user/actifio><http://www.actifio.com/>
> >>
> >> *Radically simple copy data management *

Re: Mif2Go suddenly failing on all machines

2014-08-14 Thread John Sgammato

Are you on FM12?
There were two new DLLs in FMINIT/Plugins for FM12.


On Thu, Aug 14, 2014 at 1:12 PM, Fei Min Lorente 
wrote:

> Hi John:
>
> I just did a Save Using Mif2Go on an old tried and true manual, and
> everything worked just fine.
>
> Fei Min
>
> --
>
> Message: 13
> Date: Wed, 13 Aug 2014 18:18:24 -0400
> From: John Sgammato 
> To: Lin Sims 
> Cc: framers@lists.frameusers.com
> Subject: Re: Mif2Go suddenly failing on all machines
> Message-ID:
>  ddw1...@mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> I'd be very grateful if a few of my colleagues here could try a quick
> mif2go save and see if you get the DCL not found error.
> On Aug 13, 2014 6:15 PM, "Lin Sims"  wrote:
>
> > And if you do find a fix, let us know, just in case someone else runs
> into
> > the same issue.
> >
> >
> > On Wed, Aug 13, 2014 at 4:00 PM, Scott Prentice 
> > wrote:
> >
> >>  If you don't get anything here, you might try the new mif2go list ..
> >>
> >> https://groups.yahoo.com/neo/groups/mif2go/info
> >>
> >> ...scott
> >>
> >>  On 8/13/14 12:53 PM, John Sgammato wrote:
> >>
> >> Yesterday I was generating a bunch of XHTML output with Mif2Go, when
> >> suddenly I started to fail with this error:
> >> Mif2Go failed for file: C:\Project\Users_Roles.html
> >> type 1, code 2, at: Wed Aug 13 15:46:36 2014
> >> Could not run DCL filter or other program.
> >> File not found.
> >>
> >>  It had worked fine just an hour before. Nothing had changed.
> >> Nonetheless I rechecked all my environment variables and other common
> >> issues; they were all good.
> >> Restarting the machine did not fix it. A complete uninstall/reinstall of
> >> Mif2Go did not fix it.
> >> Today is does not work on two different computers with different files.
> >>
> >>  Is anyone else experiencing this?
> >> It's as if my license has been revoked or some similar global denial of
> >> service.
> >>
> >>  --
> >>
> >>   <http://www.actifio.com/>*John Sgammato, Documentation
> >> Architect*
> >> *e* john.sgamm...@actifio.com  *c* 508.927.2083
> >> *t* @actifiodocs <http://twitter.com/actifiodocs>
> >>
> >> 333 Wyman Street, Waltham, MA 02451
> >><http://twitter.com/actifio>
> >> <http://www.linkedin.com/company/399246>
> >> <https://plus.google.com/102870897962348937868/posts>
> >> <http://www.youtube.com/user/actifio><http://www.actifio.com/>
> >>
> >> *Radically simple copy data management *
> >>
> >> *.*
> >>
> >>
> >> ___
> >>
> >>
> >> You are currently subscribed to framers as s...@leximation.com.
> >>
> >> Send list messages to framers@lists.frameusers.com.
> >>
> >> To unsubscribe send a blank email
> toframers-unsubscr...@lists.frameusers.com
> >> or visit
> http://lists.frameusers.com/mailman/options/framers/sp10%40leximation.com
> >>
> >> Send administrative questions to listad...@frameusers.com. Visithttp://
> www.frameusers.com/ for more resources and info.
> >>
> >>
> >>
> >> ___
> >>
> >>
> >> You are currently subscribed to framers as ljsims...@gmail.com.
> >>
> >> Send list messages to framers@lists.frameusers.com.
> >>
> >> To unsubscribe send a blank email to
> >> framers-unsubscr...@lists.frameusers.com
> >> or visit
> >>
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> >>
> >> Send administrative questions to listad...@frameusers.com. Visit
> >> http://www.frameusers.com/ for more resources and info.
> >>
> >>
> >
> >
> > --
> > Lin Sims
> >
> ___
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> End of framers Digest, Vol 106, Issue 12
> 
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Re: Mif2Go suddenly failing on all machines

2014-08-13 Thread John Sgammato

I'd be very grateful if a few of my colleagues here could try a quick
mif2go save and see if you get the DCL not found error.
On Aug 13, 2014 6:15 PM, "Lin Sims"  wrote:

> And if you do find a fix, let us know, just in case someone else runs into
> the same issue.
>
>
> On Wed, Aug 13, 2014 at 4:00 PM, Scott Prentice 
> wrote:
>
>>  If you don't get anything here, you might try the new mif2go list ..
>>
>> https://groups.yahoo.com/neo/groups/mif2go/info
>>
>> ...scott
>>
>>  On 8/13/14 12:53 PM, John Sgammato wrote:
>>
>> Yesterday I was generating a bunch of XHTML output with Mif2Go, when
>> suddenly I started to fail with this error:
>> Mif2Go failed for file: C:\Project\Users_Roles.html
>> type 1, code 2, at: Wed Aug 13 15:46:36 2014
>> Could not run DCL filter or other program.
>> File not found.
>>
>>  It had worked fine just an hour before. Nothing had changed.
>> Nonetheless I rechecked all my environment variables and other common
>> issues; they were all good.
>> Restarting the machine did not fix it. A complete uninstall/reinstall of
>> Mif2Go did not fix it.
>> Today is does not work on two different computers with different files.
>>
>>  Is anyone else experiencing this?
>> It's as if my license has been revoked or some similar global denial of
>> service.
>>
>>  --
>>
>>   <http://www.actifio.com/>*John Sgammato, Documentation
>> Architect*
>> *e* john.sgamm...@actifio.com  *c* 508.927.2083
>> *t* @actifiodocs <http://twitter.com/actifiodocs>
>>
>> 333 Wyman Street, Waltham, MA 02451
>><http://twitter.com/actifio>
>> <http://www.linkedin.com/company/399246>
>> <https://plus.google.com/102870897962348937868/posts>
>> <http://www.youtube.com/user/actifio><http://www.actifio.com/>
>>
>> *Radically simple copy data management *
>>
>> *.*
>>
>>
>> ___
>>
>>
>> You are currently subscribed to framers as s...@leximation.com.
>>
>> Send list messages to framers@lists.frameusers.com.
>>
>> To unsubscribe send a blank email toframers-unsubscr...@lists.frameusers.com
>> or visit 
>> http://lists.frameusers.com/mailman/options/framers/sp10%40leximation.com
>>
>> Send administrative questions to listad...@frameusers.com. 
>> Visithttp://www.frameusers.com/ for more resources and info.
>>
>>
>>
>> ___
>>
>>
>> You are currently subscribed to framers as ljsims...@gmail.com.
>>
>> Send list messages to framers@lists.frameusers.com.
>>
>> To unsubscribe send a blank email to
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>> or visit
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>>
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>> http://www.frameusers.com/ for more resources and info.
>>
>>
>
>
> --
> Lin Sims
>
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Mif2Go suddenly failing on all machines

2014-08-13 Thread John Sgammato

Yesterday I was generating a bunch of XHTML output with Mif2Go, when
suddenly I started to fail with this error:
Mif2Go failed for file: C:\Project\Users_Roles.html
type 1, code 2, at: Wed Aug 13 15:46:36 2014
Could not run DCL filter or other program.
File not found.

It had worked fine just an hour before. Nothing had changed.
Nonetheless I rechecked all my environment variables and other common
issues; they were all good.
Restarting the machine did not fix it. A complete uninstall/reinstall of
Mif2Go did not fix it.
Today is does not work on two different computers with different files.

Is anyone else experiencing this?
It's as if my license has been revoked or some similar global denial of
service.

-- 

<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio><http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
<http://www.youtube.com/user/actifio><http://www.actifio.com/>

*Radically simple copy data management *

*.*
___


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Re: Getting a handle on structured Frame

2014-08-12 Thread John Sgammato

It used to require RoboHelp, but in FM12 you can go right to ePUB from File
> Publish.


On Tue, Aug 12, 2014 at 2:02 PM, Theresa de Valence  wrote:

> On 8/12/2014 12:31 PM, Jeff Coatsworth wrote:
>
>> Sorry you fell down the rabbit-hole, but I'm pretty sure that you
>> don't need to be running structured FM to create an ePUB.
>>
>
> Using the unstructured book file, the epub comes out with the chapters in
> the wrong order.
>
>  See http://www.mattrsullivan.com/ebooks-with-fm-rh/
>>
>
> This is about Robohelp. I'm not using Robohelp, I'm publishing to epub
> with Frame 12. I think it's a different beast, No?
>
> ___
>
>
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<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
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<https://plus.google.com/102870897962348937868/posts>
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anchored text frames in sideheads

2014-08-12 Thread John Sgammato

I just posted a question about importing formats from a sidehead-enabled
template.
Here's a related question:
Assuming we can make the sidehead template work, we'd like to be able to
put some content over there, while keeping it in Text Flow A. That works
fine for a single paragraph - the following non-sidehead paragraph appears
in the main column just where we left off:

   1 text text text
sidehead text2 text text text
   3 text text text

But if the sidehead text includes multiple paragraphs, then the subsequent
main column paragraphs are pushed below the level of the last sidehead para:

  1 text text text
sidehead text
sidehead text
sidehead text
sidehead text   2 text text text
  3 text text text

The sort of content we would put in the sidebar is Before You Begin, This
Section Includes, etc.

We need to keep it in Text Flow A because ultimately it all goes into a
knowledgebase with all the same content, but no sideheads.

I tried anchoring a text frame to the main column text and positioned over
there, but I cannot put any content into it. I define it as a text frame,
but it always reverts to a graphic frame.

Has anyone done this successfully?
-- 

<http://www.actifio.com/>    *John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio><http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
<http://www.youtube.com/user/actifio><http://www.actifio.com/>

*Radically simple copy data management *

*.*
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importing master pages, but not getting Room for Sideheads (FM12 unst)

2014-08-12 Thread John Sgammato

Our Marketing group wants us to use new templates that have room for a
sidebar. We won't actually use the sidebar for anything, and it's OK for
titles, images, and tables to extend into the sidebar. We may put notes
over there.
We have been able to do this with the Room for Sideheads feature, and we're
pretty happy with the look. But when we import formats from one file to
another, all the formats come over as expected except for the sideheads
setting.
Is this a bug? A feature we don't understand? Has anyone dealt with this?
How can we import that sidehead setting along with the rest of the settings?

-- 

<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgamm...@actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio><http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
<http://www.youtube.com/user/actifio><http://www.actifio.com/>

*Radically simple copy data management *

*.*
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