Re: Base Development vs Overlays v8.1
On 7/29/13, Susan Palmer suzanpal...@gmail.com wrote: Thank you Lisa I have been using that manual, just a little cumbersome when looking for specific topics unless you know exactly the key words that will get you where you want to be. A separate manual kind of limits the results. On Mon, Jul 29, 2013 at 10:28 AM, Lisa Singh lisa.si...@gmail.com wrote: On 7/18/13, Susan Palmer suzanpal...@gmail.com wrote: #1 - Wish there was a separate mid tier manual. Working with that large 8.0 doc is cumbersome when you're trying to focus on one aspect. (small rant, sorry). I tried to upload the 7.603 Mid Tier manual but it was too big and got rejected by the listserv; that said it wasn't very different from the online version. Can email it to your personal address if you like - let me know. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Data Load Console Confusion!
Hi, There are 21 spread sheet tabs(sheet(tab) 2 CTM:People and tab 15 CTM:PeopleWorklog) on the spreadsheet file People.xls which we keep in folder: C:\Program Files (x86)\BMC Software\DataManagementClient\7.6\Spreadsheets\Foundation. After converting this file to CSV we import this CSV Files, So when data gets imported before promoting we need to validate it. So for resolving the issue of 108:invalid person which is on tab 15 CTM:PeopleWorklog we need to validate all the records on the tab 2 CTM:People. Errors on the tab(sheet) 2 can be like 118-invalid company, 119-invalid department, 162-invalid client type. we need to correct these errors first then validate again error 108-Invalid Person gets resolved. -- Regards, Vilas Auti Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?t ype=nodenode=7583733i=0 [hidden email] || Web Site: http://www.vyomlabs.com www.vyomlabs.com Follow Vyom Labs http://twitter.com/#%21/vyomlabs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Thursday, August 01, 2013 3:06 AM To: arslist@ARSLIST.ORG Subject: Data Load Console Confusion! ** ARS 7.6.04 patch1 ITSM 7.6.04 Windows 2008 R2 Server running against MS SQL. Running user tool on the server. I've uploaded via the Data Load Console about 4 records into the People form. Now, I'm trying to load associated Work Log/work history. I'm using the People spreadsheet and have loaded tab 15 with the information. Everything is being loaded with an Activity Type of General Information. Each entry has the same Person ID as the corresponding record already in CTM:People. The problem that I am having is every record when I validate is coming back with an error 108 - Invalid Person. I've followed the workflow on the CTM:LoadPeopleWorkLog form, and from what I see, the person id should be validated almost immediately as the record exists in CTM:People, but obviously, something is going wrong Has anybody ever seen this happen before? -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Crystal Reports - Why doesn't mine work?
Thanks Stuart, I'm assuming my workflow works, because it works in the User Tool just fine. I also run the report in CR Developer and it works just fine (invoking the ODBC Client). I even took an out of the box .rpt that BMC uses and connected it to my form in CR Developer, deleted all the fields, added one of my field from my form, added it to my record in the Report form and it's still giving me this error as though I need a Crystal Report server location from report settings configuration page. Thank you for answering my main question though. It SHOULD work (without a CR Server), and that's what I wanted to make sure. I even took another out of the box .rpt file, created a query on one of the fields and ran the report, invoking the ODBC client and I typed in MY credentials. Saved the report and readded it back to the CI Ticket record on the Report form. Works just fine. Must be my workflow. If anyone has any other things I should look into, I'd appreciate it! Thank you!! Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schon, Stuart Sent: Wednesday, July 31, 2013 7:37 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and display. Have you checked that the report works external to Remedy using the CR developer to run it? Note the report must be configured to run against the OBDC Client. Stuart Schon Service Desk Systems - Manager -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Thursday, 1 August 2013 8:35 AM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? Lisa if you have Crystal reports server on your PC then your midtier can use it you just need to install a midtier portion on your Crystal reports server and it will show, However I have a sneaking suspicion that you actually have Chris or reports developer on your PC and not Krista reports server which is like the $14,000 version so just check that Sent from my iPhone On Jul 31, 2013, at 15:29, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: Why do I ALWAYS break the cardinal rule? ARS 7.6.04 SP2 Server: SQL -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Wednesday, July 31, 2013 3:17 PM To: arslist@ARSLIST.ORG Subject: Crystal Reports - Why doesn't mine work? In Asset Management, I see that on any CI, there is a Print button. When I dug (and dug and dug and dug) through the workflow of this, I found that it's opening a Crystal Report called AST_CI.rpt. This is attached to the Report Name CI Ticket on the Report form. When I click on the print button it works just fine in our midtier. I have a custom form and I created a Crystal Report file (.rpt) and created a record on the Report form (just like the CI Ticket record), but when I try to click on MY print button, I get Error during processing: ARERR [9260] Report location is missing from report settings configuration page. Please see your administrator. We do not have a Crystal Report server set up but I do have Crystal Reports installed on my PC so I can create the rpt files. (Crystal Reports XI). I even took the AST_CI.rpt file and updated it with my info and form and attached it to my record in the Report form and I'm still getting the same error. Why? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Crystal Reports - Why doesn't mine work?
Thanks Patrick! I believe I have CR Developer on my PC. We do have Crystal Reports server, but are not using it right now (long story). But I was pretty sure that I could still create a report using CR Developer, create a .rpt file and invoke it using work flow (just like they do using the Print button on CI's), which invokes their own Crystal Report without any problems. sigh I'll keep chugging through. :) Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Wednesday, July 31, 2013 6:35 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? Lisa if you have Crystal reports server on your PC then your midtier can use it you just need to install a midtier portion on your Crystal reports server and it will show, However I have a sneaking suspicion that you actually have Chris or reports developer on your PC and not Krista reports server which is like the $14,000 version so just check that Sent from my iPhone On Jul 31, 2013, at 15:29, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: Why do I ALWAYS break the cardinal rule? ARS 7.6.04 SP2 Server: SQL -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Wednesday, July 31, 2013 3:17 PM To: arslist@ARSLIST.ORG Subject: Crystal Reports - Why doesn't mine work? In Asset Management, I see that on any CI, there is a Print button. When I dug (and dug and dug and dug) through the workflow of this, I found that it's opening a Crystal Report called AST_CI.rpt. This is attached to the Report Name CI Ticket on the Report form. When I click on the print button it works just fine in our midtier. I have a custom form and I created a Crystal Report file (.rpt) and created a record on the Report form (just like the CI Ticket record), but when I try to click on MY print button, I get Error during processing: ARERR [9260] Report location is missing from report settings configuration page. Please see your administrator. We do not have a Crystal Report server set up but I do have Crystal Reports installed on my PC so I can create the rpt files. (Crystal Reports XI). I even took the AST_CI.rpt file and updated it with my info and form and attached it to my record in the Report form and I'm still getting the same error. Why? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Crystal Reports - Why doesn't mine work?
OK, I think I'm getting one step closer, on the out of the box workflow for the CI Ticket workflow, they run a process: PERFORM-ACTION-SET-PREFERENCE 23235 1. This sets the ODBC User Underscores field to Yes on the AR System User Preference form. I added this run process to my workflow and now I get a different error: Error during processing: ARERR [9246] Cannot find report report name of type Crystal for form form name on server server name. Please see your administrator. I'm getting closer!! :) Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schon, Stuart Sent: Wednesday, July 31, 2013 7:37 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and display. Have you checked that the report works external to Remedy using the CR developer to run it? Note the report must be configured to run against the OBDC Client. Stuart Schon Service Desk Systems - Manager -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Thursday, 1 August 2013 8:35 AM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? Lisa if you have Crystal reports server on your PC then your midtier can use it you just need to install a midtier portion on your Crystal reports server and it will show, However I have a sneaking suspicion that you actually have Chris or reports developer on your PC and not Krista reports server which is like the $14,000 version so just check that Sent from my iPhone On Jul 31, 2013, at 15:29, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: Why do I ALWAYS break the cardinal rule? ARS 7.6.04 SP2 Server: SQL -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Wednesday, July 31, 2013 3:17 PM To: arslist@ARSLIST.ORG Subject: Crystal Reports - Why doesn't mine work? In Asset Management, I see that on any CI, there is a Print button. When I dug (and dug and dug and dug) through the workflow of this, I found that it's opening a Crystal Report called AST_CI.rpt. This is attached to the Report Name CI Ticket on the Report form. When I click on the print button it works just fine in our midtier. I have a custom form and I created a Crystal Report file (.rpt) and created a record on the Report form (just like the CI Ticket record), but when I try to click on MY print button, I get Error during processing: ARERR [9260] Report location is missing from report settings configuration page. Please see your administrator. We do not have a Crystal Report server set up but I do have Crystal Reports installed on my PC so I can create the rpt files. (Crystal Reports XI). I even took the AST_CI.rpt file and updated it with my info and form and attached it to my record in the Report form and I'm still getting the same error. Why? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: 7.6.04 Upgrade to 8.1
I will second this sentiment. This is a Admin's dream come true. Upgrade with Zero downtime! I totally fail to understand how people would not be interested in it even if they do not plan an upgrade in the near future. Has to happen sometimes! I will definitely vote for it. Shafqat Ayaz From: richard@bwc.state.oh.us richard@bwc.state.oh.us To: arslist@ARSLIST.ORG Sent: Tuesday, July 30, 2013 10:09 PM Subject: Re: 7.6.04 Upgrade to 8.1 ** Given this description it brings up the question as to why you would NOT want it. Upgrades, etc. can take days of downtime during the process with no availability while it’s happening. It sounds like most of the synchronizing has been worked out and not much work remains – so why not do the sprint to the finish line with it? I’d vote for it especially so my customers can have a seamless experience (and so I don’t have to spend weekends at work and on the phone to get it up and running……). Why vote? You’re almost there. Do it. From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug Sent: Tuesday, July 30, 2013 3:00 PM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 Upgrade to 8.1 ** Tom (and others who responded), The feature of zero-down time and the demonstration at WWRUG 2012 was a lab demo to show a concept that we had taken from design into prototype to gage interest from the customer base. To be clear, it is not present in any release of the product at this time. We are still gaging customer interest and I will say unfortunately, the interest expressed in this topic has not been as strong as several of us expected. There is interest – don't get me wrong – but there are other things that are generating much more concern from customers. There is still a contingent struggling to get this capability added to an upcoming release – but nothing has made it yet. The functionality we demonstrated was true zero-down time. It creates parallel metadata tables with new and old definitions and different servers pointing to different sets – ALL ON THE SAME DATA TABLES. Lots of work went in to handle deleted fields (delete is deferred because the old version is still using the fields) and to even handle cases where archgid changes field IDs (extra view forms are put in place so that both old and new use the IDs they expect and all is in place). Both old and new versions of the applications were available and running through different servers in the server group so you could confirm that all was ready before you flipped the switch. If any system went down, it came back up looking at its set of definitions so everything is robust and recoverable while in this mixed mode. We went so far as to have servers running the old app have a signal to load and prepare the new definitions in the background while continuing to run the old version so when they were signaled to go live, they finished any current API call in the old version and any new API call started working with the new version for absolute zero down time transition at the server. This means that any program or integration has zero interruption or disruption. Now, the interactive user through the mid-tier has the issue of caching. Depending on whether an immediate update occurs or you are just going to let the next interval check do it, it may be instant to a few minutes before the updates are reflected to the client and there is going to be a performance slowdown that will be noticeable as things are reloaded (kind of like a first time reload after mid-tier startup) and then changed screens will show up. So, they are never down, but there is a short time of affect on interaction of users. This is not fantasy as we have prototyped it and it was what was demonstrated at WWRUG and it does work. If you have not entered your vote for this feature on the BMC Communities AR System thread Ideas entry for this feature (this is an area where you or BMC posts enhancement requests and the community can vote on it to show interest – higher vote totals help push features up the list for implementation), please enter your vote to show support for the idea. This does not mean no work for the Administrator during an upgrade, but it means no end user outage for an upgrade. It should also help reliability and success of an upgrade in a dramatic way as you can test and verify and make any corrections in the new version before go live. It also should remove the I have to do everything under time pressure in the middle of the night on a weekend issue to avoid customer downtime as much as possible topic. So, a win for everyone all around. I hope this confirms and clarifies this capability, what it is and where it is. Doug Mueller From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tom Shurmur Sent: Monday, July 15, 2013
Re: Crystal Reports - Why doesn't mine work?
False alarm, for testing purposes I had my report set to Web not Crystal so it couldn't find it, as soon as I changed it to Crystal, it found it and I get the same error as before: Error during processing: ARERR [9260] Report location is missing from report settings configuration page. Please see your administrator. Stuart when you said As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and display. Did you mean through the MidTier or User Tool? I'd like to get this working in the MidTier. It works just fine in User Tool. Thanks! Lisa -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Thursday, August 01, 2013 9:10 AM To: arslist@ARSLIST.ORG Subject: RE: Crystal Reports - Why doesn't mine work? OK, I think I'm getting one step closer, on the out of the box workflow for the CI Ticket workflow, they run a process: PERFORM-ACTION-SET-PREFERENCE 23235 1. This sets the ODBC User Underscores field to Yes on the AR System User Preference form. I added this run process to my workflow and now I get a different error: Error during processing: ARERR [9246] Cannot find report report name of type Crystal for form form name on server server name. Please see your administrator. I'm getting closer!! :) Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schon, Stuart Sent: Wednesday, July 31, 2013 7:37 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and display. Have you checked that the report works external to Remedy using the CR developer to run it? Note the report must be configured to run against the OBDC Client. Stuart Schon Service Desk Systems - Manager -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Thursday, 1 August 2013 8:35 AM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? Lisa if you have Crystal reports server on your PC then your midtier can use it you just need to install a midtier portion on your Crystal reports server and it will show, However I have a sneaking suspicion that you actually have Chris or reports developer on your PC and not Krista reports server which is like the $14,000 version so just check that Sent from my iPhone On Jul 31, 2013, at 15:29, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: Why do I ALWAYS break the cardinal rule? ARS 7.6.04 SP2 Server: SQL -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Wednesday, July 31, 2013 3:17 PM To: arslist@ARSLIST.ORG Subject: Crystal Reports - Why doesn't mine work? In Asset Management, I see that on any CI, there is a Print button. When I dug (and dug and dug and dug) through the workflow of this, I found that it's opening a Crystal Report called AST_CI.rpt. This is attached to the Report Name CI Ticket on the Report form. When I click on the print button it works just fine in our midtier. I have a custom form and I created a Crystal Report file (.rpt) and created a record on the Report form (just like the CI Ticket record), but when I try to click on MY print button, I get Error during processing: ARERR [9260] Report location is missing from report settings configuration page. Please see your administrator. We do not have a Crystal Report server set up but I do have Crystal Reports installed on my PC so I can create the rpt files. (Crystal Reports XI). I even took the AST_CI.rpt file and updated it with my info and form and attached it to my record in the Report form and I'm still getting the same error. Why? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist
Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?Partially Resolved
OK this is partially resolved for us. Our web server team rebuild our websphere environment, and this time they finally did listen to us and did NOT apply the session replication. and it is almost working perfectly. We do have one small issue of having to log twice before being able to get into the application. But at least we are getting in now. Thank you, Pascale Sterrett Kenavo ar wech all llongw...@usgs.gov Sent by: arslist@ARSLIST.ORG 07/31/2013 07:39 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions? ** So...when it's in cluster, it doesn't work...but when not in cluster it does? Then one needs to ask what putting it in cluster gives you, what does it change, etc... On Wed, Jul 31, 2013 at 8:35 AM, pascale.sterr...@daimler.com wrote: Deyon, It is also failing on Solaris. The successful test was done with the login done with JSS SSO solution. But when we disabled the SSO, and tried to logon using the native logon page from BMC, we have the exact same behavior on that environment, meaning the looping of the logon page. So not the AIX build at all. Thank you, Pascale Sterrett Kenavo ar wech all ddus...@aim.com Sent by: arslist@ARSLIST.ORG 07/30/2013 03:32 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions? i try with the patience! I have been escalated to Customer Engineering and i have suggested the look at the build also. lets see what this brings. Keep you posted. Deyon ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?Partially Resolved
Hi Pascale, Given I'm the only one sitting on the this new environment. Let me try to see if they will attempt similar rebuild. (very doubtful). ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?Partially Resolved
Pascale, I just verified that the session replication is not enabled in our web 8.5 environment. Webadmin is asking, clarification regarding the WebSphere Environment, ii it is WebSphere 8.5 Clustered that is used for their setup please? In your rebuild, have you applied, the KA377228 Websphere: In the Websphere Admin Console, choose WebSphere Application Servers serverName Session management Enable Cookies. Make sure that the path is set to the context root of the mid tier. To ensure that users can log in successfully, create a new NoAdditionalSessionInfo property: Choose WebSphere Application Servers serverName Web Container Custom Properties. Create a new NoAdditionalSessionInfo property, and set it to true. Restart the IBM WebSphere server. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Automate Change Work Info Notes
Hi All, In Remedy 6.3 we have a Change Request with a maintenance tab. On that tab are the fields: Implementation Plan, Risk Advanced Testing, Test Plan, Acceptance Plan and Rollback. I also have workflow in place to force the users to fill out these fields. Now that we have moved to ITSM 7.6.04 I need to implement something similar but would prefer not to add these fields if I really don't have to do so. In the Work Info Notes there are Work Info Types Such as Install Plan, Test Plan and Backout Plan. One thought is that if certain conditions are met, a set of filters would create the Work Info Notes. Anyone done something like this? If so how did you do it and what was the condition that executed the Work Order Notes creation? Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-634-9337 new Mobile: 315-882.5360 [cid:image001.gif@01CE8EA9.3EA522B0] This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?Partially Resolved
Deyon, We are on Websphere 8 with the latest patch. It is a clustered environment without the session replication enabled. We have the session affinity (sticky bit) done between F5 and the web servers. And yes we have applied all the KA377228 recommended configurations On a side note, in the Application Server configuration tool in websphere, where you enable the cookies, make sure that they click on the enable cookies to set the context path to the mid tier root path. Our web server team missed that part. Took almost a month to resolve that issue Just saying Thank you, Pascale Sterrett Kenavo ar wech all ddus...@aim.com Sent by: arslist@ARSLIST.ORG 08/01/2013 08:30 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?Partially Resolved Pascale, I just verified that the session replication is not enabled in our web 8.5 environment. Webadmin is asking, clarification regarding the WebSphere Environment, ii it is WebSphere 8.5 Clustered that is used for their setup please? In your rebuild, have you applied, the KA377228 Websphere: In the Websphere Admin Console, choose WebSphere Application Servers serverName Session management Enable Cookies. Make sure that the path is set to the context root of the mid tier. To ensure that users can log in successfully, create a new NoAdditionalSessionInfo property: Choose WebSphere Application Servers serverName Web Container Custom Properties. Create a new NoAdditionalSessionInfo property, and set it to true. Restart the IBM WebSphere server. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Data Load Console Confusion!
I found the problem. It's a bug. The filter CTM:SHR:ValidatePersonExist_203 is attempting to validate the user id on the worklog entry against CTM:People. The problem is that it is using the qualification 'Person ID' = $Person ID$. Person ID on the CTM:People form is the entry id field! Person ID on the work log form is the user id. It will never work. This filter is there to allow you to validate information that had already been promoted but not in the staging forms anymore. But in it's current form will never work. On Thu, Aug 1, 2013 at 6:27 AM, Vyom Labs Support itsm.supp...@vyomlabs.com wrote: ** Hi, There are 21 spread sheet tabs(sheet(tab) 2 CTM:People and tab 15 CTM:PeopleWorklog) on the spreadsheet file People.xls which we keep in folder: C:\Program Files (x86)\BMC Software\DataManagementClient\7.6\Spreadsheets\Foundation. After converting this file to CSV we import this CSV Files, So when data gets imported before promoting we need to validate it. So for resolving the issue of 108:invalid person which is on tab 15 CTM:PeopleWorklog we need to validate all the records on the tab 2 CTM:People. Errors on the tab(sheet) 2 can be like 118-invalid company, 119-invalid department, 162-invalid client type. we need to correct these errors first then validate again error 108-Invalid Person gets resolved. -- Regards, Vilas Auti Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: [hidden email]http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?type=nodenode=7583733i=0 || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II *Sent:* Thursday, August 01, 2013 3:06 AM *To:* arslist@ARSLIST.ORG *Subject:* Data Load Console Confusion! ** ** ** ARS 7.6.04 patch1 ITSM 7.6.04 Windows 2008 R2 Server running against MS SQL. Running user tool on the server. I've uploaded via the Data Load Console about 4 records into the People form. Now, I'm trying to load associated Work Log/work history.*** * I'm using the People spreadsheet and have loaded tab 15 with the information. Everything is being loaded with an Activity Type of General Information. Each entry has the same Person ID as the corresponding record already in CTM:People. The problem that I am having is every record when I validate is coming back with an error 108 - Invalid Person. I've followed the workflow on the CTM:LoadPeopleWorkLog form, and from what I see, the person id should be validated almost immediately as the record exists in CTM:People, but obviously, something is going wrong** ** Has anybody ever seen this happen before? -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ARSList Award Voting Time
Well...we are at 79 votes this morningevery time I send one of these things it seems to prompt a 'few' people to vote. We are coming up on the end of round 1...which means we don't have a winner yet, so your vote still counts :)...lets keep them coming On Wed, Jul 31, 2013 at 7:38 AM, LJ LongWing lj.longw...@gmail.com wrote: We are at 72 votes total at the moment, approaching the end of round 1...what are the changes of crossing the 100 votes mark? On Mon, Jul 29, 2013 at 9:14 AM, LJ LongWing lj.longw...@gmail.comwrote: Ok7 days in now and we have 65 participants in round 1 of voting. Remembering that you have 3 MVP votes and one BMC Beyond the Call vote, lets get even more votes in...I know there are those out there that care...lets show it. Votes go to arslistawa...@wwrug.com On Mon, Jul 22, 2013 at 2:16 PM, LJ LongWing lj.longw...@gmail.comwrote: It is now time to VOTE for this years ARSList MVP and BMC Beyond the Call. The rules changed a bit this year regarding the nomination process, which allows us to have a larger pool of nominees than would normally be available, which brings its own challenges. The voting will run 4 weeks this year. I'm going to run it as several voting rounds with people being eliminated, and by the final round have finalists. This year we have a record number of nominees. Here are the rules. * Voting starts now and ends Sunday August 18th at 5PM EST * Voting is by the Individual REAL person, so redistribution lists don't vote, your identity must be known, and those that have multiple subscriptions still get only one vote * BMC Software employees on the ARSList are eligible to vote * All decisions of myself or the oversight panel are final (if I have to make a controversial decision, I confer with 3 past MVP winners for their opinion) * The Award will be made on Thursday October 3rd at WWRUG13: Award Ceremony during the WWRUG Awards keynote. [no one knows the winner(s) until then, well okay, except me and Daniel] * *PLEASE SEND VOTES TO arslistawa...@wwrug.com FOR THEM TO COUNT* MVP VOTING FORMAT: Each Person voting gets to vote for their top 3 picks. 1st, 2nd, 3rd, each position has a weight to it. At the end of 2 weeks, we will have a runoff of the top 3 nominees where we will use the same format, which should give us a clear winner, if a tie does occur, we will cull the 3rd place votes and see if that gives a winner. In the unlikely event that we still don't have a winner, then just the top 1 vote will count. If then, we still have a tie, Daniel and I will confer with past winners to break the tie. MVP Nominees are *Axton Grams* - Winner of the MVP in 2006, he is a steady member of the community that provides resources both on and off list. His nomination this year called out his knowledge of integrations and server setups as a key factor of his helpful nature. *Carl Wilson* - While a relative newcomer to the ARSList, Carl has been part of the BMC Remedy community for quite a few years and since joining the list has helped many members with a variety of problems. His nomination this year specifically called out his knowledge on SRM and ITSM. *Clair Sanford* - Clair is a staple of the ARSList, both asking questions and answering other peoples questions. Her nomination this year didn't call out any specific areas of expertise, but instead discussed her general knowledge and willingness to help anyone. *David Easter* - David is an ever present authority an all things Remedy. His nomination this year discussed his in depth knowledge of documentation, quite often with links to the official BMC pages. His posts are always thought out and detailed in nature. *Frederick W Grooms* - A modern day renaissance man, Fred's nomination this year speaks to a man of many talents from workflow and upgrades to OS issues and more. He often provides details that obviously require investigation and work on his end before responding. *Jason Miller* - Often the purveyor of arcane knowledge, Jason is willing to help people both on and off list. His nomination this year stated that Jason is so helpful in so many areas that it's hard to pinpoint specific areas of specialty. *Laurent Matheo* - Laurent is new to the ARSList, but not new to Remedy. After meeting him at last years RUG event and telling him that the ARSList is 'where it's at', he happily joined the list and has become a regular fixture seeming to specialize in thinking outside the box and finding creative solutions to everyday problems. *Mark Brittain* - There almost isn't a day that goes by that you don't find Mark posting a question or answering one on the ARSList. He is quite often ready to either come up with a creative solution to your problem, or point you to BMC Documentation on how to do it. *Tauf Choudhury* - Tauf takes the ARSList to a whole different level by answering his posts while on the go. Tauf regularly posts
AR System Sample Application
Hi All, I know this will be up for the best dumb question award at the RUG. How do I hide the AR System Sample Application on the console? I am sure this is incredibly simple but I have not stumbled upon it yet. On a similar note I want to hide the Request Entry under Applications Service Request Management. How do I do that? ITSM 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-634-9337 Mobile: 315-882.5360 [cid:image001.gif@01CE8EC6.11091600] This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Re: AR System Sample Application
Hi Mark, Anything that appears in the Application List is an entry point to a Form, so you need to identity the Form and remove the entry point from that Form. Cheers Carl www.missingpiecessoftware.com On 1 Aug 2013 19:48, Brittain, Mark mbritt...@navisite.com wrote: ** Hi All, ** ** I know this will be up for the best dumb question award at the RUG. How do I hide the “AR System Sample Application” on the console? I am sure this is incredibly simple but I have not stumbled upon it yet. ** ** On a similar note I want to hide the “Request Entry” under Applications Service Request Management. How do I do that? ** ** ITSM 7.6.04 SP3 ** ** Thanks Mark ** ** *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company*** mbritt...@navisite.com Office: 315-634-9337** Mobile: 315-882.5360 [image: email-Logo-031813] ** ** -- This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years image001.gif
Re: AR System Sample Application
Should have added, alternately with the Sample Application, you can disable this Application from Dev Studio. Cheers Carl On 1 Aug 2013 19:48, Brittain, Mark mbritt...@navisite.com wrote: ** Hi All, ** ** I know this will be up for the best dumb question award at the RUG. How do I hide the “AR System Sample Application” on the console? I am sure this is incredibly simple but I have not stumbled upon it yet. ** ** On a similar note I want to hide the “Request Entry” under Applications Service Request Management. How do I do that? ** ** ITSM 7.6.04 SP3 ** ** Thanks Mark ** ** *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company*** mbritt...@navisite.com Office: 315-634-9337** Mobile: 315-882.5360 [image: email-Logo-031813] ** ** -- This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years image001.gif
Re: AR System Sample Application
Setting sample application to maintenance in ar system application state form should workor Create overlay on AR Sample Application:Console form and from form properties remove entry points Thanks Ravi Rai Date: Thu, 1 Aug 2013 14:48:02 -0400 From: mbritt...@navisite.com Subject: AR System Sample Application To: arslist@ARSLIST.ORG ** Hi All, I know this will be up for the best dumb question award at the RUG. How do I hide the “AR System Sample Application” on the console? I am sure this is incredibly simple but I have not stumbled upon it yet. On a similar note I want to hide the “Request Entry” under Applications Service Request Management. How do I do that? ITSM 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite – A Time Warner Cable Company mbritt...@navisite.com Office: 315-634-9337 Mobile: 315-882.5360 This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Recruiters Odd NDA
I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
Yikes, what the heck does introduced by the Company mean? That sounds really vague. I didn't have anything like that in my offer letter. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 3:08 PM To: arslist@ARSLIST.ORG Subject: Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
I understand the 'reason' behind the NDAand it's not really an NDA...more of a contractthe wording of it is a bit harsh...but basically they have probably been bitten before with bringing a person to a prospective client, and then had that consultant go directly to the customer and get hired, removing them from the mix, and cutting out their 'cut' of the moneythe part that is 'limiting' in their power on this seems to be the part that Lisa latched onto of 'Introduced by the Company'so basically, this is limiting their power to not be all companies that they do business with, but companies that you came to, as part of your relationship with 'the Company'while I'm not lawyer, I don't see anything all that harmful in this contract. On Thu, Aug 1, 2013 at 1:15 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: Yikes, what the heck does introduced by the Company mean? That sounds really vague. I didn't have anything like that in my offer letter. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 3:08 PM To: arslist@ARSLIST.ORG Subject: Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Crystal Reports - Why doesn't mine work?
Running a Crystal Report in MT requires Crystal Server. The User Tool installs and uses the CR libraries needed to display a Crystal Report. A web browser cannot natively run a CR and needs Crystal Server to render the report. Jason On Aug 1, 2013 7:31 AM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: False alarm, for testing purposes I had my report set to Web not Crystal so it couldn't find it, as soon as I changed it to Crystal, it found it and I get the same error as before: Error during processing: ARERR [9260] Report location is missing from report settings configuration page. Please see your administrator. Stuart when you said As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and display. Did you mean through the MidTier or User Tool? I'd like to get this working in the MidTier. It works just fine in User Tool. Thanks! Lisa -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Thursday, August 01, 2013 9:10 AM To: arslist@ARSLIST.ORG Subject: RE: Crystal Reports - Why doesn't mine work? OK, I think I'm getting one step closer, on the out of the box workflow for the CI Ticket workflow, they run a process: PERFORM-ACTION-SET-PREFERENCE 23235 1. This sets the ODBC User Underscores field to Yes on the AR System User Preference form. I added this run process to my workflow and now I get a different error: Error during processing: ARERR [9246] Cannot find report report name of type Crystal for form form name on server server name. Please see your administrator. I'm getting closer!! :) Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schon, Stuart Sent: Wednesday, July 31, 2013 7:37 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and display. Have you checked that the report works external to Remedy using the CR developer to run it? Note the report must be configured to run against the OBDC Client. Stuart Schon Service Desk Systems - Manager -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Thursday, 1 August 2013 8:35 AM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? Lisa if you have Crystal reports server on your PC then your midtier can use it you just need to install a midtier portion on your Crystal reports server and it will show, However I have a sneaking suspicion that you actually have Chris or reports developer on your PC and not Krista reports server which is like the $14,000 version so just check that Sent from my iPhone On Jul 31, 2013, at 15:29, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: Why do I ALWAYS break the cardinal rule? ARS 7.6.04 SP2 Server: SQL -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Wednesday, July 31, 2013 3:17 PM To: arslist@ARSLIST.ORG Subject: Crystal Reports - Why doesn't mine work? In Asset Management, I see that on any CI, there is a Print button. When I dug (and dug and dug and dug) through the workflow of this, I found that it's opening a Crystal Report called AST_CI.rpt. This is attached to the Report Name CI Ticket on the Report form. When I click on the print button it works just fine in our midtier. I have a custom form and I created a Crystal Report file (.rpt) and created a record on the Report form (just like the CI Ticket record), but when I try to click on MY print button, I get Error during processing: ARERR [9260] Report location is missing from report settings configuration page. Please see your administrator. We do not have a Crystal Report server set up but I do have Crystal Reports installed on my PC so I can create the rpt files. (Crystal Reports XI). I even took the AST_CI.rpt file and updated it with my info and form and attached it to my record in the Report form and I'm still getting the same error. Why? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Crystal Reports - Why doesn't mine work?
Thanks Jason, I thought so, but another developer is insisting this is not true. But I'm still confused. Out of the box workflow to print a CI uses a .rpt file. Specifically this workflow. As you can see they are passing the Report target as Crystal and it's opening up the report called CI Ticket on the Report form. Just wondering why it works for OOB but not customization. Magic? :) ACTL Checking ASI:SHR:Print_105_SetReportInformation (105) ACTL - Passed qualification -- perform if actions ACTL 0: Set Fields ACTL z1D Report Name (103607) = CI Ticket ACTL 1: Set Fields ACTL z1D Report Form Name (103611) = BMC.CORE:BMC_BaseElement ACTL z1D Report Qualification (103613) = 'ReconciliationIdentity' = $Reconciliation Identity$ ACTL Checking SHR:SHR:Print-TicketPrinting_detectReportType (108) ACTL - Passed qualification -- perform if actions ACTL 0: Set Fields ACTL z1D Report Target (103606) = Crystal ACTL Checking SHR:SHR:Print-TicketPrinting_110 (110) ACTL - Passed qualification -- perform if actions ACTL 0: Run Process ACTL PERFORM-ACTION-SET-PREFERENCE 23235 1 ACTL 1: Open Dialog ACTLServer: 192.67.251.74 ACTLSchema: BMC.CORE:BMC_BaseElement ACTLView: -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, August 01, 2013 3:25 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? ** Running a Crystal Report in MT requires Crystal Server. The User Tool installs and uses the CR libraries needed to display a Crystal Report. A web browser cannot natively run a CR and needs Crystal Server to render the report. Jason On Aug 1, 2013 7:31 AM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: False alarm, for testing purposes I had my report set to Web not Crystal so it couldn't find it, as soon as I changed it to Crystal, it found it and I get the same error as before: Error during processing: ARERR [9260] Report location is missing from report settings configuration page. Please see your administrator. Stuart when you said As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and display. Did you mean through the MidTier or User Tool? I'd like to get this working in the MidTier. It works just fine in User Tool. Thanks! Lisa -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Thursday, August 01, 2013 9:10 AM To: arslist@ARSLIST.ORG Subject: RE: Crystal Reports - Why doesn't mine work? OK, I think I'm getting one step closer, on the out of the box workflow for the CI Ticket workflow, they run a process: PERFORM-ACTION-SET-PREFERENCE 23235 1. This sets the ODBC User Underscores field to Yes on the AR System User Preference form. I added this run process to my workflow and now I get a different error: Error during processing: ARERR [9246] Cannot find report report name of type Crystal for form form name on server server name. Please see your administrator. I'm getting closer!! :) Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schon, Stuart Sent: Wednesday, July 31, 2013 7:37 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and display. Have you checked that the report works external to Remedy using the CR developer to run it? Note the report must be configured to run against the OBDC Client. Stuart Schon Service Desk Systems - Manager -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Thursday, 1 August 2013 8:35 AM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? Lisa if you have Crystal reports server on your PC then your midtier can use it you just need to install a midtier portion on your Crystal
Re: Recruiters Odd NDA
Sounds like more of a non-compete to me. it would be up to the 'company' to prove that they 'introduced' you to their 'customer'. As LJ said, it's more to prevent someone from pulling business away from the 'company'. Of course this opinion is neither an endorsement or refusal by the author and is not to be interpreted as that of the 'company' or other persons that have dealings with the author (in other words, I'm not a lawyer either so make your own decision on signing or not signing). pritch - Original Message - From: Lj Longwing llongw...@usgs.gov To: arslist@ARSLIST.ORG Sent: Thursday, August 1, 2013 3:21:08 PM Subject: Re: Recruiters Odd NDA ** I understand the 'reason' behind the NDAand it's not really an NDA...more of a contractthe wording of it is a bit harsh...but basically they have probably been bitten before with bringing a person to a prospective client, and then had that consultant go directly to the customer and get hired, removing them from the mix, and cutting out their 'cut' of the moneythe part that is 'limiting' in their power on this seems to be the part that Lisa latched onto of 'Introduced by the Company'so basically, this is limiting their power to not be all companies that they do business with, but companies that you came to, as part of your relationship with 'the Company'while I'm not lawyer, I don't see anything all that harmful in this contract. On Thu, Aug 1, 2013 at 1:15 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: Yikes, what the heck does introduced by the Company mean? That sounds really vague. I didn't have anything like that in my offer letter. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 3:08 PM To: arslist@ARSLIST.ORG Subject: Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
My recommendation: Get an attorney's opinion.. don't sign anything until then... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Thursday, August 01, 2013 2:46 PM To: arslist@ARSLIST.ORG Subject: Re: Recruiters Odd NDA Sounds like more of a non-compete to me. it would be up to the 'company' to prove that they 'introduced' you to their 'customer'. As LJ said, it's more to prevent someone from pulling business away from the 'company'. Of course this opinion is neither an endorsement or refusal by the author and is not to be interpreted as that of the 'company' or other persons that have dealings with the author (in other words, I'm not a lawyer either so make your own decision on signing or not signing). pritch - Original Message - From: Lj Longwing llongw...@usgs.gov To: arslist@ARSLIST.ORG Sent: Thursday, August 1, 2013 3:21:08 PM Subject: Re: Recruiters Odd NDA ** I understand the 'reason' behind the NDAand it's not really an NDA...more of a contractthe wording of it is a bit harsh...but basically they have probably been bitten before with bringing a person to a prospective client, and then had that consultant go directly to the customer and get hired, removing them from the mix, and cutting out their 'cut' of the moneythe part that is 'limiting' in their power on this seems to be the part that Lisa latched onto of 'Introduced by the Company'so basically, this is limiting their power to not be all companies that they do business with, but companies that you came to, as part of your relationship with 'the Company'while I'm not lawyer, I don't see anything all that harmful in this contract. On Thu, Aug 1, 2013 at 1:15 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS lisa.kemes@dla.mil wrote: Yikes, what the heck does introduced by the Company mean? That sounds really vague. I didn't have anything like that in my offer letter. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 3:08 PM To: arslist@ARSLIST.ORG Subject: Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: AR System Sample Application
I wish the new installers would ask if you wanted the samples installed like the old unix shell script installers did. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of ravi rai Sent: Thursday, August 01, 2013 2:03 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Sample Application ** Setting sample application to maintenance in ar system application state form should work or Create overlay on AR Sample Application:Console form and from form properties remove entry points Thanks Ravi Rai -Original Message- Date: Thu, 1 Aug 2013 14:48:02 -0400 From: mbritt...@navisite.com Subject: AR System Sample Application To: arslist@ARSLIST.ORG ** Hi All, I know this will be up for the best dumb question award at the RUG. How do I hide the AR System Sample Application on the console? I am sure this is incredibly simple but I have not stumbled upon it yet. On a similar note I want to hide the Request Entry under Applications Service Request Management. How do I do that? ITSM 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
I don't think you overreacted. How remote is it? I'm not sure how much I would trust them either, especially with phrases like sum of US Dollars Ten Thousand. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rhonda Zacharias [EverFind] Sent: Thursday, August 01, 2013 2:56 PM To: arslist@ARSLIST.ORG Subject: Re: Recruiters Odd NDA My recommendation: Get an attorney's opinion.. don't sign anything until then... -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Thursday, August 01, 2013 2:46 PM To: arslist@ARSLIST.ORG Subject: Re: Recruiters Odd NDA Sounds like more of a non-compete to me. it would be up to the 'company' to prove that they 'introduced' you to their 'customer'. As LJ said, it's more to prevent someone from pulling business away from the 'company'. Of course this opinion is neither an endorsement or refusal by the author and is not to be interpreted as that of the 'company' or other persons that have dealings with the author (in other words, I'm not a lawyer either so make your own decision on signing or not signing). pritch - Original Message - From: Lj Longwing llongw...@usgs.gov To: arslist@ARSLIST.ORG Sent: Thursday, August 1, 2013 3:21:08 PM Subject: Re: Recruiters Odd NDA ** I understand the 'reason' behind the NDAand it's not really an NDA...more of a contractthe wording of it is a bit harsh...but basically they have probably been bitten before with bringing a person to a prospective client, and then had that consultant go directly to the customer and get hired, removing them from the mix, and cutting out their 'cut' of the moneythe part that is 'limiting' in their power on this seems to be the part that Lisa latched onto of 'Introduced by the Company'so basically, this is limiting their power to not be all companies that they do business with, but companies that you came to, as part of your relationship with 'the Company'while I'm not lawyer, I don't see anything all that harmful in this contract. -Original Message- On Thu, Aug 1, 2013 at 1:15 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS wrote: Yikes, what the heck does introduced by the Company mean? That sounds really vague. I didn't have anything like that in my offer letter. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 3:08 PM To: arslist@ARSLIST.ORG Subject: Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: [EXTERNAL] Recruiters Odd NDA
Scott: I do see where the guy is coming from – he’s looking after his own interests, and I can understand his wanting to do that. I can even imagine a few experiences which may have prompted the writing of that particular NDA. I think the problem is, he’s so busy looking after his own interests that he doesn’t really think about how confining the arrangement being proposed is for the people he’s claiming to serve by hooking them up with prospective employers. I can’t imagine anyone except someone desperate agreeing to that. While it can be helpful to work with recruiters, that particular arrangement seems a bit too one-sided in his side’s favor to me. And if he’s pressuring you, on the one hand, I can appreciate that he’s out hustling to try and find people, but on the other, he really does need to leave things up to you. Letting people make their own decisions is basic respect, and if he has a valid position with competitive wages to offer, he shouldn’t need to pressure you – you’re either interested or you’re not. So either he’s a basically decent guy who is simply trying too hard or else he’s a not-so-decent sort with some other agenda motivating him. Personally, I’d probably steer clear. I see enough yellow flags here that working with “the Company” seems like a risk I’d prefer to avoid. Best of luck, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.govmailto:nkst...@sandia.gov ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 1:08 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: [EXTERNAL] Recruiters Odd NDA
Ask him for a guaranteed signing bonus of say, oh I don't know, US Dollars Ten Thousand? - Original Message - From: Natalie K Stroud nkst...@sandia.gov To: arslist@ARSLIST.ORG Sent: Thursday, August 1, 2013 4:09:00 PM Subject: Re: [EXTERNAL] Recruiters Odd NDA ** Scott: I do see where the guy is coming from – he’s looking after his own interests, and I can understand his wanting to do that. I can even imagine a few experiences which may have prompted the writing of that particular NDA. I think the problem is, he’s so busy looking after his own interests that he doesn’t really think about how confining the arrangement being proposed is for the people he’s claiming to serve by hooking them up with prospective employers. I can’t imagine anyone except someone desperate agreeing to that. While it can be helpful to work with recruiters, that particular arrangement seems a bit too one-sided in his side’s favor to me. And if he’s pressuring you, on the one hand, I can appreciate that he’s out hustling to try and find people, but on the other, he really does need to leave things up to you. Letting people make their own decisions is basic respect, and if he has a valid position with competitive wages to offer, he shouldn’t need to pressure you – you’re either interested or you’re not. So either he’s a basically decent guy who is simply trying too hard or else he’s a not-so-decent sort with some other agenda motivating him. Personally, I’d probably steer clear. I see enough yellow flags here that working with “the Company” seems like a risk I’d prefer to avoid. Best of luck, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.gov ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 1:08 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less , Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: [EXTERNAL] Recruiters Odd NDA
You can always counter the NDA and send back your own wording for them to agree to. I absolutely would not agree to pay the liquidation penalty (most likely the recruiter's fee which is normally based upon the negotiated salary) and then an addition 10k. All this recruiter would have to do is blast fax your resume out and then he/ she has introduced you to every company whether they are hiring or not. I agree though that if something makes you uncomfortable then don't do it. There are plenty of other agencies and opportunities out there. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Thursday, August 01, 2013 3:20 PM To: arslist@ARSLIST.ORG Subject: Re: [EXTERNAL] Recruiters Odd NDA Ask him for a guaranteed signing bonus of say, oh I don't know, US Dollars Ten Thousand? - Original Message - From: Natalie K Stroud nkst...@sandia.gov To: arslist@ARSLIST.ORG Sent: Thursday, August 1, 2013 4:09:00 PM Subject: Re: [EXTERNAL] Recruiters Odd NDA ** Scott: I do see where the guy is coming from – he’s looking after his own interests, and I can understand his wanting to do that. I can even imagine a few experiences which may have prompted the writing of that particular NDA. I think the problem is, he’s so busy looking after his own interests that he doesn’t really think about how confining the arrangement being proposed is for the people he’s claiming to serve by hooking them up with prospective employers. I can’t imagine anyone except someone desperate agreeing to that. While it can be helpful to work with recruiters, that particular arrangement seems a bit too one-sided in his side’s favor to me. And if he’s pressuring you, on the one hand, I can appreciate that he’s out hustling to try and find people, but on the other, he really does need to leave things up to you. Letting people make their own decisions is basic respect, and if he has a valid position with competitive wages to offer, he shouldn’t need to pressure you – you’re either interested or you’re not. So either he’s a basically decent guy who is simply trying too hard or else he’s a not-so-decent sort with some other agenda motivating him. Personally, I’d probably steer clear. I see enough yellow flags here that working with “the Company” seems like a risk I’d prefer to avoid. Best of luck, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.gov ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 1:08 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less , Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: [EXTERNAL] Recruiters Odd NDA
I agree with LJ. This is standard contracting language to prevent the client from poaching you from the contract agency. Poorly worded, but standard. I've been on both sides of it for lots of years. Rick On Aug 1, 2013 1:35 PM, Tommy Morris tommy.mor...@radioshack.com wrote: You can always counter the NDA and send back your own wording for them to agree to. I absolutely would not agree to pay the liquidation penalty (most likely the recruiter's fee which is normally based upon the negotiated salary) and then an addition 10k. All this recruiter would have to do is blast fax your resume out and then he/ she has introduced you to every company whether they are hiring or not. I agree though that if something makes you uncomfortable then don't do it. There are plenty of other agencies and opportunities out there. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of pritch Sent: Thursday, August 01, 2013 3:20 PM To: arslist@ARSLIST.ORG Subject: Re: [EXTERNAL] Recruiters Odd NDA Ask him for a guaranteed signing bonus of say, oh I don't know, US Dollars Ten Thousand? - Original Message - From: Natalie K Stroud nkst...@sandia.gov To: arslist@ARSLIST.ORG Sent: Thursday, August 1, 2013 4:09:00 PM Subject: Re: [EXTERNAL] Recruiters Odd NDA ** Scott: I do see where the guy is coming from – he’s looking after his own interests, and I can understand his wanting to do that. I can even imagine a few experiences which may have prompted the writing of that particular NDA. I think the problem is, he’s so busy looking after his own interests that he doesn’t really think about how confining the arrangement being proposed is for the people he’s claiming to serve by hooking them up with prospective employers. I can’t imagine anyone except someone desperate agreeing to that. While it can be helpful to work with recruiters, that particular arrangement seems a bit too one-sided in his side’s favor to me. And if he’s pressuring you, on the one hand, I can appreciate that he’s out hustling to try and find people, but on the other, he really does need to leave things up to you. Letting people make their own decisions is basic respect, and if he has a valid position with competitive wages to offer, he shouldn’t need to pressure you – you’re either interested or you’re not. So either he’s a basically decent guy who is simply trying too hard or else he’s a not-so-decent sort with some other agenda motivating him. Personally, I’d probably steer clear. I see enough yellow flags here that working with “the Company” seems like a risk I’d prefer to avoid. Best of luck, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.gov ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 1:08 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less , Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers
Re: [EXTERNAL] Recruiters Odd NDA
Personally, I would responds with my own contractual clause, such as... 1) During the period for which the Company markets ENTERNAMEHERE's (My, Myself, Me) skills, the Company shall perform no action that, in My opinion, reflects poorly upon My character or professionalism. Furthermore, the Company shall not market My skills nor introduce Me to a Customer without written approval from Myself. 2) The Company shall not provide any written documentation to any Customer concerning Myself that contains spelling, grammar, or mathematical errors. 3) The Company agrees to pay Me an hourly stipend (Stipend) of $125 for each Evaluatory interview. The Stipend begins when I leave My home and ends upon My return to said home. The Stipend shall be remitted to Me within 14 days of said Evaluatory interview. The Company agrees to reimburse within 60 days any Evalutory interview related travel expenses. 4) In the event the Company breaches the provisions of this Agreement, the Company agrees to pay Me, as liquidated damages and not as a penalty, a further sum of US Dollars One Hundred Thousand. The Company acknowledges that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by Me. Just my 3 cents - I have to operate at 150% to keep up :D Jim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stroud, Natalie K Sent: Thursday, August 01, 2013 4:09 PM To: arslist@ARSLIST.ORG Subject: Re: [EXTERNAL] Recruiters Odd NDA ** Scott: I do see where the guy is coming from – he’s looking after his own interests, and I can understand his wanting to do that. I can even imagine a few experiences which may have prompted the writing of that particular NDA. I think the problem is, he’s so busy looking after his own interests that he doesn’t really think about how confining the arrangement being proposed is for the people he’s claiming to serve by hooking them up with prospective employers. I can’t imagine anyone except someone desperate agreeing to that. While it can be helpful to work with recruiters, that particular arrangement seems a bit too one-sided in his side’s favor to me. And if he’s pressuring you, on the one hand, I can appreciate that he’s out hustling to try and find people, but on the other, he really does need to leave things up to you. Letting people make their own decisions is basic respect, and if he has a valid position with competitive wages to offer, he shouldn’t need to pressure you – you’re either interested or you’re not. So either he’s a basically decent guy who is simply trying too hard or else he’s a not-so-decent sort with some other agenda motivating him. Personally, I’d probably steer clear. I see enough yellow flags here that working with “the Company” seems like a risk I’d prefer to avoid. Best of luck, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.gov ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Thursday, August 01, 2013 1:08 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and
Windward Needs 4 Consultants to Help with Atrium CMDB Integration
Hello ARS Experts! I wanted to let all of you know of two projects Windward has coming up within the next month. We have two different clients that are looking to us to integrate their CMDB's into some of their existing applications and also define some of their configuration items. We have one client located in Boston and the other will be in the Washington DC area. We can hire full-time OR hourly contractors. If you're interested send your resume to cwer...@windwardits.commailto:cwer...@windwardits.com You can also apply directly at either of these links: CMDB Consultant (Boston) http://ch.tbe.taleo.net/CH16/ats/careers/requisition.jsp?org=WINDWARDITScws=1rid=484 CMDB Consultant (Washington DC Area) http://ch.tbe.taleo.net/CH16/ats/careers/requisition.jsp?org=WINDWARDITScws=1rid=457 Thanks, Chris Werner Technical Recruiter [cid:image009.jpg@01CE8ED6.8333D200]http://www.windwardits.com/index.php 2300 Corporate Park Dr. Suite 400 | Reston, VA 20191 (703) 812-0117 (desk)|(703) 401-7681 (cell)|(703) 935-7126 (fax) Follow us [cid:image010.png@01CE8ED6.8333D200] http://www.linkedin.com/company/15364?goback=.fcs_MDYS_windward+it+solutions_false_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2trk=ncsrch_hits [cid:image011.png@01CE8ED6.8333D200] http://www.facebook.com/pages/Windward-IT-Solutions/135581570177?ref=tsfref=ts [cid:image012.jpg@01CE8ED6.8333D200] https://twitter.com/windwardits View Our Current Openings!https://ch.tbe.taleo.net/CH16/ats/careers/searchResults.jsp?org=WINDWARDITScws=1 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image009.jpginline: image010.pnginline: image011.pnginline: image012.jpg
Re: Recruiters Odd NDA
It is a non compete which is almost impossible to get a lawyer to take you to court for. If you live in a right to work state, which I do I have seen this tried and the court through it out. -Original Message- From: Scott Hallenger vadr...@yahoo.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Aug 1, 2013 3:08 pm Subject: Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
It will take them more than $10,000 to sue you … they won't. Scare tactic … play fairly ... and it all works out. -John On Thu, Aug 1, 2013 at 4:10 PM, Roger Justice rjust2...@aol.com wrote: ** It is a non compete which is almost impossible to get a lawyer to take you to court for. If you live in a right to work state, which I do I have seen this tried and the court through it out. -Original Message- From: Scott Hallenger vadr...@yahoo.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Aug 1, 2013 3:08 pm Subject: Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- *John Sundberg* Kinetic Data, Inc. Your Business. Your Process. 651-556-0930 I john.sundb...@kineticdata.com www.kineticdata.com I community.kineticdata.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
I agree with John. Play fairly and it all works out. If you don't want to, why bother. Stan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Thursday, August 01, 2013 2:20 PM To: arslist@ARSLIST.ORG Subject: Re: Recruiters Odd NDA ** It will take them more than $10,000 to sue you . they won't. Scare tactic . play fairly ... and it all works out. -John On Thu, Aug 1, 2013 at 4:10 PM, Roger Justice rjust2...@aol.com wrote: ** It is a non compete which is almost impossible to get a lawyer to take you to court for. If you live in a right to work state, which I do I have seen this tried and the court through it out. -Original Message- From: Scott Hallenger vadr...@yahoo.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Aug 1, 2013 3:08 pm Subject: Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the Company) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- John Sundberg Kinetic Data, Inc. Your Business. Your Process. 651-556-0930 I john.sundb...@kineticdata.com http://www.kineticdata.com/ www.kineticdata.com I http://community.kineticdata.com/ community.kineticdata.com _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3392 / Virus Database: 3209/6543 - Release Date: 08/01/13 _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3392 / Virus Database: 3209/6541 - Release Date: 07/31/13 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
An NDA before the job offer. Something is not passing the smell test here. Also I have an issue with the line is marketing your skills and for a period of 3 months thereafter. I have seen them for a certain job (for example only he can represent you for job order xxx at Google). But this is to vague, at least for me. Unless you need the work, I would run away. Just my 3 cents, Howard From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stanley Feinstein Sent: Thursday, August 01, 2013 5:22 PM To: arslist@ARSLIST.ORG Subject: Re: Recruiters Odd NDA ** I agree with John. Play fairly and it all works out. If you don't want to, why bother. Stan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: Thursday, August 01, 2013 2:20 PM To: arslist@ARSLIST.ORG Subject: Re: Recruiters Odd NDA ** It will take them more than $10,000 to sue you . they won't. Scare tactic . play fairly ... and it all works out. -John On Thu, Aug 1, 2013 at 4:10 PM, Roger Justice rjust2...@aol.com wrote: ** It is a non compete which is almost impossible to get a lawyer to take you to court for. If you live in a right to work state, which I do I have seen this tried and the court through it out. -Original Message- From: Scott Hallenger vadr...@yahoo.com To: arslist arslist@ARSLIST.ORG Sent: Thu, Aug 1, 2013 3:08 pm Subject: Recruiters Odd NDA ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the Company) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- John Sundberg Kinetic Data, Inc. Your Business. Your Process. 651-556-0930 I john.sundb...@kineticdata.com http://www.kineticdata.com/ www.kineticdata.com I http://community.kineticdata.com/ community.kineticdata.com _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3392 / Virus Database: 3209/6543 - Release Date: 08/01/13 _ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3392 / Virus Database: 3209/6541 - Release Date: 07/31/13 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
It's basically just saying that you won't cut the recruiter out the deal by taking a job directly with the firm he introduced you to. I've never used a recruiter so I don't know how standard this is but with hiring companies out there screwing recruiters out of their fees it looks like he is just putting the penalty on you if you take a job outside of him with any company he had sent your resume to or had you interview with. The only thing you can't really control is who he shares your resume with, so that would be the piece to remove or alter. He needs to have a penalty clause with his customer for that not you. On Thu, Aug 1, 2013 at 3:08 PM, Scott Hallenger vadr...@yahoo.com wrote: ** I've been goig back and fourth with a recruiter on a position that is totally remote. Mind you I have no hire letter, and have had no interview thus far, and this all started today. I dont know this guy from adam. Below is what he sends me in his NDA doc. Sorry but I refused to sign his doc which he tried to pressure me into signing like a car salesman or something. Did I over react? 1. During the period when Name_Less, Inc. (the “Company”) is marketing your skills and for a period of 3 months thereafter, you shall not directly or indirectly solicit the business of (or otherwise deal in a manner adverse to the Company with) or provide any software engineering, consulting or programming services to any customer or prospective customer of the Company where you are introduced by the Company. Furthermore, during the course of Evaluatory interviews and other meetings that the Company organizes between you and its customers or prospective customers, you agree that you will not offer your services directly or indirectly to (or otherwise deal in a manner adverse to the Company with) the Customers or prospective customers of the Company. 2. In the event that you breach the provisions of this Agreement, you agree to pay the Company as liquidated damages and not as a penalty a further sum of US Dollars Ten Thousand. You acknowledge that liquidated damages in such amount is reasonable under the circumstances in light of the fact that significant damages and expenses will be suffered or incurred by the Company _ARSlist: Where the Answers Are and have been for 20 years_ -- *David A. Ferguson *Yurbi® - Bring Your Data to Life http://www.yurbi.com* * Work: 571-354-0515 Fax: 702-974-2704 Email: david.fergu...@5kfish.com http://www.linkedin.com/in/davferg http://www.twitter.com/davferg5000 5000fish, Inc. http://www.5kfish.com 2850 W. Horizon Ridge Parkway Suite 200 Henderson, NV 89052 http://www.linkedin.com/in/davferg ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
Scott Hallenger wrote: I've been goig back and fourth with a recruiter on a position that is totally remote. snip Yes, I have seen this sort of non-compete agreement before, but I think this is the first I have seen where they specify the damages. Did I over react? Does it matter what we think? In the end you have to assess what it is about the document that bothers you enough that you will not sign it (and thus will not get the chance at the job … at least through this recruiter). If I were being asked to sign the document, I would amend it in the following ways: 1. The specific company you will be interviewing with must be stated in the letter. I know they will get paranoid about letting you know the name but you can counter that in two ways: a. Knowing the name of the company does not tell you which Division/Department/Branch/whatever needs the work done, nor does it tell you the contact information of the hiring manager. b. You need to protect yourself, to ensure that ANOTHER recruiter does not also claim to introduce you to the same company, putting you in double jeopardy. 2. Limit the recruitment on your behalf to just this one opportunity. If he really has an opportunity… 3. Spell out that introduction means that you obtain an interview. The recruiter sending your resume to someone does not count, as that is a one-way introduction. 4. Cut the penalty down to $1,000, unless he is willing to spell out exactly how the damages are significant. Put another way, he has to prove, either in writing before the fact, or in court after the fact, that the damages and expenses are material. 5. Cut the time down to one month after the last interview date. No one looking to hire is going to wait more than one month for you to come on board, so why should you be on the hook longer? I love the stuff people put in contracts and agreements. You probably took him aback by actually reading it! Good for you. Dale Hurtt ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Recruiters Odd NDA
Dale, You make some good points. All I can say is Scott, good luck. Hbr -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dale Hurtt Sent: Thursday, August 01, 2013 8:28 PM To: arslist@ARSLIST.ORG Subject: Re: Recruiters Odd NDA Scott Hallenger wrote: I've been goig back and fourth with a recruiter on a position that is totally remote. snip Yes, I have seen this sort of non-compete agreement before, but I think this is the first I have seen where they specify the damages. Did I over react? Does it matter what we think? In the end you have to assess what it is about the document that bothers you enough that you will not sign it (and thus will not get the chance at the job … at least through this recruiter). If I were being asked to sign the document, I would amend it in the following ways: 1. The specific company you will be interviewing with must be stated in the letter. I know they will get paranoid about letting you know the name but you can counter that in two ways: a. Knowing the name of the company does not tell you which Division/Department/Branch/whatever needs the work done, nor does it tell you the contact information of the hiring manager. b. You need to protect yourself, to ensure that ANOTHER recruiter does not also claim to introduce you to the same company, putting you in double jeopardy. 2. Limit the recruitment on your behalf to just this one opportunity. If he really has an opportunity… 3. Spell out that introduction means that you obtain an interview. The recruiter sending your resume to someone does not count, as that is a one-way introduction. 4. Cut the penalty down to $1,000, unless he is willing to spell out exactly how the damages are significant. Put another way, he has to prove, either in writing before the fact, or in court after the fact, that the damages and expenses are material. 5. Cut the time down to one month after the last interview date. No one looking to hire is going to wait more than one month for you to come on board, so why should you be on the hook longer? I love the stuff people put in contracts and agreements. You probably took him aback by actually reading it! Good for you. Dale Hurtt ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
RUG 2000+ shirts
Hello ARSLISTers. (I remain extremely grateful for the support this list provided me over the years while I maintained/managed Remedy at Kansas State University!) I want to freecycle some of my Remedy RUG shirts (see inventory below) to anyone who wants them. I am retired now and am downsizing. I'm happy to mail them within the US. Don't care if someone wants only one. RUG 2000 polo short sleeves light greenish color M 100% cotton RUG 2001 polo short sleeves white L 100% cotton RUG 2003 t-shirt w/ high ribbed collar long sleeves medium gray S 90% cotton 10% poly RUG 2004 polo w/ white trim short sleeves black S 100% cotton RUG 2004 Remedy Support 2004 World Tour t-shirt short sleeves black S 100% cotton RUG 2005 polo long sleeves white S 50% cotton 50% poly I thought I always asked for larger shirts but I guess my memory is fading! If you have questions you can email me directly (arkosch at k-state.edu OR arkosch at pobox.com). Ann Kosch ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
