[Desktop-packages] [Bug 372418] Re: enter key should open selected attachments

2016-12-29 Thread Michael Nagel
** Changed in: thunderbird (Ubuntu)
   Status: Triaged => Fix Released

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Title:
  enter key should open selected attachments

Status in Mozilla Thunderbird:
  Fix Released
Status in thunderbird package in Ubuntu:
  Fix Released

Bug description:
  Binary package hint: thunderbird

  when hitting enter when some attachments of a mail are selected i
  expect that thunderbird opens them. it does not, however.

  ProblemType: Bug
  Architecture: i386
  Dependencies:
   
  DistroRelease: Ubuntu 8.10
  NonfreeKernelModules: fglrx
  Package: mozilla-thunderbird None [modified: 
/var/lib/dpkg/info/mozilla-thunderbird.list]
  PackageArchitecture: all
  ProcEnviron:
   LC_TIME=de_DE.UTF-8
   
PATH=/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
   LANG=en_US.UTF-8
   SHELL=/bin/zsh
   LC_PAPER=de_DE.UTF-8
  SourcePackage: thunderbird
  Uname: Linux 2.6.27-11-generic i686

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[Desktop-packages] [Bug 1321170] Re: Simple-Scan's email functionality creates an attachment-less email in Thunderbird

2014-06-09 Thread Michael Nagel
*** This bug is a duplicate of bug 515386 ***
https://bugs.launchpad.net/bugs/515386

** This bug has been marked a duplicate of bug 515386
   No attachment when Thunderbird is set as default client.

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Title:
  Simple-Scan's email functionality creates an attachment-less email in
  Thunderbird

Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  When I choose E-mail, I don't have any attachments in Thunderbird.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: simple-scan 3.12.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue May 20 10:20:35 2014
  DriverPackageVersions:
   libsane 1.0.23-3ubuntu3
   libsane-extras N/A
   hplip 3.14.3-0ubuntu3
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2014-04-20 (29 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Sony Corporation VGN-NR32M_S
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic 
root=UUID=a7922b1a-6f2e-450d-87da-e3ba2e1858fc ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/28/2008
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: R2060J9
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvrR2060J9:bd02/28/2008:svnSonyCorporation:pnVGN-NR32M_S:pvrC3LR4ZW4:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VGN-NR32M_S
  dmi.product.version: C3LR4ZW4
  dmi.sys.vendor: Sony Corporation

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[Desktop-packages] [Bug 1220826] Re: PDFs of scanned documents are incompatible with Adobe Reader

2014-04-20 Thread Michael Nagel
could you please attach a broken and a repaired pdf? thanks!

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Title:
  PDFs of scanned documents are incompatible with Adobe Reader

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  The problem occurs on both Raring and Saucy if I scan a document of
  several pages with simple-scan and save it as PDF file, the PDF file
  can be read by all PDF readers (evince, gs, MuPDF, ...) except Adobe
  Reader. This makes simple-scan unusable, as you as Ubuntu user think
  that you have working PDFs (evince reads them) but the person
  receiving your file, Windows user, cannot read it (with Adobe Reader).

  simple-scan is 3.9.90-0ubuntu1, Adobe Reader are the most recent versions 
from the AppStores on iOS and Android (I have no Windows box).
  ---
  ApportVersion: 2.12.1-0ubuntu3
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.8-0ubuntu1
   hpoj N/A
  InstallationDate: Installed on 2013-06-05 (91 days ago)
  InstallationMedia: Ubuntu 13.10 Saucy Salamander - Alpha amd64 (20130605)
  MachineType: LENOVO 334729G
  MarkForUpload: True
  Package: simple-scan 3.9.90-0ubuntu1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic 
root=UUID=80d8eb01-b0c3-47cc-8dba-1ed122b2be4f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  dmi.bios.date: 02/05/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GDET92WW (1.52 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 334729G
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGDET92WW(1.52):bd02/05/2013:svnLENOVO:pn334729G:pvrThinkPadTwist:rvnLENOVO:rn334729G:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 334729G
  dmi.product.version: ThinkPad Twist
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1285642] Re: Email function doesn't attach file to message in Thunderbird

2014-02-27 Thread Michael Nagel
*** This bug is a duplicate of bug 515386 ***
https://bugs.launchpad.net/bugs/515386

** This bug has been marked a duplicate of bug 515386
   No attachment when Thunderbird is set as default client.

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Title:
  Email function doesn't attach file to message in Thunderbird

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  With Thunderbird as my mail client, the Email option in SimpleScan
  doesn't attach the scanned file to the new message, it just opens a
  blank message composition window.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: simple-scan 3.4.3-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-59.90-generic 3.2.54
  Uname: Linux 3.2.0-59-generic i686
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: i386
  Date: Thu Feb 27 11:48:05 2014
  DriverPackageVersions:
   libsane 1.0.22-7ubuntu1
   libsane-extras N/A
   hplip 3.12.2-1ubuntu3.4
   hpoj N/A
  InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5)
  MachineType: Hewlett-Packard HP Compaq dc7700 Small Form Factor
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-59-generic 
root=UUID=55725784-1c31-48ed-a067-b9a9074cf4fa ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to precise on 2012-09-26 (519 days ago)
  dmi.bios.date: 08/30/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786E1 v01.05
  dmi.board.name: 0A54h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786E1v01.05:bd08/30/2006:svnHewlett-Packard:pnHPCompaqdc7700SmallFormFactor:pvr:rvnHewlett-Packard:rn0A54h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP Compaq dc7700 Small Form Factor
  dmi.sys.vendor: Hewlett-Packard

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[Desktop-packages] [Bug 1184582] Re: scanning with sane net backend gives maximum amount of allocated memory exceeded

2013-11-25 Thread Michael Nagel
I do not think there is some piece of information that is obviously
missing.

However, please note that I did no want to imply that someone is
actually working on this -- as that would be outright untrue.

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Title:
  scanning with sane net backend gives maximum amount of allocated
  memory exceeded

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  Device: Epson Perfection 3490 (connected via sane net backend)

  Scanning works via sane and xsane. When trying to scan with simple-
  scan, I get:

  [sanei_wire] sanei_w_array: DECODE: maximum amount of allocated memory
  exceeded (limit: 1048576, new allocation: 3220728352, total:
  3221776928 bytes)

  and a dialog saying:
  Username and password required to access 
'net:hostname.local:sane_control_option(handle=%p,option=%d,action=%d,value=%p,info=%p)'

  with xsane, no username/password is needed and it should work without.

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[Desktop-packages] [Bug 1253154] Re: It works slowly

2013-11-20 Thread Michael Nagel
*** This bug is a duplicate of bug 1245678 ***
https://bugs.launchpad.net/bugs/1245678

** This bug has been marked a duplicate of bug 1245678
   autosaves hang Simple Scan repeatedly on Ubuntu 13.10

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Title:
  It works slowly

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  Simple Scan is working slowly on Ubuntu 13:10. If I want to crop a
  picture of the Courser reacts only very slowly. The program also
  responds very slow when closing.

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[Desktop-packages] [Bug 1245678] Re: autosaves hang Simple Scan repeatedly on Ubuntu 13.10

2013-11-20 Thread Michael Nagel
** Also affects: simple-scan
   Importance: Undecided
   Status: New

** Changed in: simple-scan
   Status: New = Triaged

** Changed in: simple-scan
   Importance: Undecided = Critical

** Description changed:

+ THIS IS ACTUALLY FIXED IN UPSTREAM SIMPLE SCAN.
+ BUT AS IT IS NOT FIXED IN UBUNTU 13.10 A LOT OF DUPLICATES ARE CREATED.
+ IF THIS BUG IS MARKED FIXED IN SIMPLE SCAN, THIS BUG WILL DISAPPEAR FROM 
SEARCH RESULTS.
+ THIS MAKES IT HARDER TO MARK DUPLICATES.
+ PLEASE CLOSE THIS BUG ONLY WHEN THE SITUATION IS RESOLVED,
+ EVEN IF THE ACTUAL BUG IS ALREADY SOLVED.
+ 
+ -
+ 
  Simple Scan becomes highly unresponsive due to how it automatically
  saves documents as they are being scanned. This is due to writing large
  files into a sqlite database and doing it more frequently than is
  required.
  
  To reproduce:
  1. Open Simple Scan
  2. Scan a lot of pages
  Expected result:
  The pages scan quickly without excessive memory usage.
  Observed result:
  The UI is highly unresponsive and looking in ~/.cache/simple-scan/autosaves 
shows a very large database file that is being frequently updated.
  
  Regression potential:
  Medium. The autosave mechanism was rewritten to be more efficient. There may 
be new bugs exposed in its usage.

** Summary changed:

- autosaves hang Simple Scan repeatedly on Ubuntu 13.10
+ MASTER: autosaves hang Simple Scan repeatedly on Ubuntu 13.10

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Title:
  MASTER: autosaves hang Simple Scan repeatedly on Ubuntu 13.10

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Fix Released
Status in “simple-scan” source package in Saucy:
  In Progress
Status in “simple-scan” source package in Trusty:
  Fix Released

Bug description:
  THIS IS ACTUALLY FIXED IN UPSTREAM SIMPLE SCAN.
  BUT AS IT IS NOT FIXED IN UBUNTU 13.10 A LOT OF DUPLICATES ARE CREATED.
  IF THIS BUG IS MARKED FIXED IN SIMPLE SCAN, THIS BUG WILL DISAPPEAR FROM 
SEARCH RESULTS.
  THIS MAKES IT HARDER TO MARK DUPLICATES.
  PLEASE CLOSE THIS BUG ONLY WHEN THE SITUATION IS RESOLVED,
  EVEN IF THE ACTUAL BUG IS ALREADY SOLVED.

  -

  Simple Scan becomes highly unresponsive due to how it automatically
  saves documents as they are being scanned. This is due to writing
  large files into a sqlite database and doing it more frequently than
  is required.

  To reproduce:
  1. Open Simple Scan
  2. Scan a lot of pages
  Expected result:
  The pages scan quickly without excessive memory usage.
  Observed result:
  The UI is highly unresponsive and looking in ~/.cache/simple-scan/autosaves 
shows a very large database file that is being frequently updated.

  Regression potential:
  Medium. The autosave mechanism was rewritten to be more efficient. There may 
be new bugs exposed in its usage.

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[Desktop-packages] [Bug 1200224] Re: simple-scan crashed with SIGSEGV in dbus_connection_dispatch()

2013-11-20 Thread Michael Nagel
can you try to reproduce it when your device goes powersave?

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

** Changed in: simple-scan (Ubuntu)
   Status: Incomplete = In Progress

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Title:
  simple-scan crashed with SIGSEGV in dbus_connection_dispatch()

Status in “simple-scan” package in Ubuntu:
  In Progress

Bug description:
  Left it running and found this crash report.

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.2
  Architecture: amd64
  Date: Wed Jul 10 14:59:50 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2010-05-10 (1157 days ago)
  InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release amd64 (20100427.1)
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  MarkForUpload: True
  ProcCmdline: simple-scan
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=en_CA.UTF-8
   SHELL=/bin/zsh
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=3c864589-1f17-472b-a1f3-cfd34aa59f84 ro splash
  SegvAnalysis:
   Segfault happened at: 0x7fbc8fb46bed dbus_connection_dispatch+829: mov
0x8(%rdx),%rax
   PC (0x7fbc8fb46bed) ok
   source 0x8(%rdx) (0x0008) not located in a known VMA region (needed 
readable region)!
   destination %rax ok
   Stack memory exhausted (SP below stack segment)
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: simple-scan
  StacktraceTop:
   dbus_connection_dispatch () from /lib/x86_64-linux-gnu/libdbus-1.so.3
   ?? () from /usr/lib/x86_64-linux-gnu/libavahi-client.so.3
   avahi_simple_poll_dispatch () from 
/usr/lib/x86_64-linux-gnu/libavahi-common.so.3
   avahi_simple_poll_loop () from /usr/lib/x86_64-linux-gnu/libavahi-common.so.3
   ?? () from /usr/lib/x86_64-linux-gnu/libavahi-common.so.3
  Title: simple-scan crashed with SIGSEGV in dbus_connection_dispatch()
  UpgradeStatus: Upgraded to raring on 2013-05-20 (51 days ago)
  UserGroups: adm admin cdrom dialout dip fax floppy fuse logcheck lp lpadmin 
mail netdev plugdev powerdev sambashare tape vboxusers video
  dmi.bios.date: 10/23/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FA
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 990FXA-UD3
  dmi.board.vendor: AMD Corporation
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFA:bd10/23/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnAMDCorporation:rn990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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[Desktop-packages] [Bug 1246750] Re: simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied

2013-11-20 Thread Michael Nagel
** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Fresh Saucy i386 installation, with default packages installed.

  When i use the all-in-one hp photosmart c4585 model, and use the menu
  to load the scanning process, i first get a no scan device found for
  a few seconds, then i can scan the document, and it seems doing well.
  But syslog also show that error:

  simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied

  then when i want to print the result, i cant read the printed page as
  the quality is so bad (far lower than a draft choice) even if i've
  selected high quality inside the printer settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: simple-scan 3.10.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic i686
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  Date: Thu Oct 31 15:29:47 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.9-1
   hpoj N/A
  Lsusb:
   Bus 001 Device 004: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic 
root=UUID=cc94b9dd-3c33-491b-bc40-e4a131dc9b13 ro
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3002
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5W DH Deluxe
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5W DH Deluxe
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTEK COMPUTER INC

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[Desktop-packages] [Bug 1252119] Re: Cannon CanoScan N670U drivers not working in Ubuntu 13:10

2013-11-19 Thread Michael Nagel
i reassigned it. but to get something done here you should get in
contact with the sane-devel mailing list.

** Package changed: simple-scan (Ubuntu) = sane-backends (Ubuntu)

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Title:
  Cannon CanoScan N670U drivers not working in Ubuntu 13:10

Status in “sane-backends” package in Ubuntu:
  Incomplete

Bug description:
  Simple Scan and other Ubuntu Scanner software is unable to
  consistentantly detect the CanoScan N670U.  Sometimes it shows up as a
  scanner but I have not been able to scan with it.

  The scanner worked out of the box in Ubuntu 10:04.  There appears to
  be some kind of regression.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: simple-scan 3.10.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Mon Nov 18 12:16:42 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.9-1
   hpoj N/A
  EcryptfsInUse: Yes
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2013-11-10 (7 days ago)
  InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 
(20131016.1)
  MachineType: System76, Inc. Galago UltraPro
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic 
root=UUID=385430b9-6955-42ed-99cb-4cd9ab3cabff ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/09/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: Galago UltraPro
  dmi.board.vendor: System76, Inc.
  dmi.board.version: galu1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: System76, Inc,
  dmi.chassis.version: galu1
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
  dmi.product.name: Galago UltraPro
  dmi.product.version: galu1
  dmi.sys.vendor: System76, Inc.

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[Desktop-packages] [Bug 1249059] Re: scanner hp envy120 non detecté par pc

2013-11-18 Thread Michael Nagel
Sorry, I do not speak French.

Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues


** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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https://bugs.launchpad.net/bugs/1249059

Title:
  scanner hp envy120 non detecté par pc

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  en langue française please. Je ne lis par anglais courramment.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-32.51-generic 3.0.69
  Uname: Linux 3.0.0-32-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4.1
  Architecture: amd64
  Date: Thu Nov  7 19:48:41 2013
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111012)
  MachineType: PACKARD BELL BV IMEDIA 8217
  ProcEnviron:
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-32-generic 
root=UUID=119df8a4-eff5-475d-b20f-7cb33cb1bf48 ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/15/2007
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: PBAMARMB.0500
  dmi.board.name: MCP61DM2MA
  dmi.board.vendor: Packard Bell BV
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Packard Bell BV
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvrPBAMARMB.0500:bd10/15/2007:svnPACKARDBELLBV:pnIMEDIA8217:pvrPB8010502:rvnPackardBellBV:rnMCP61DM2MA:rvr1.XX:cvnPackardBellBV:ct3:cvrChassisVersion:
  dmi.product.name: IMEDIA 8217
  dmi.product.version: PB8010502
  dmi.sys.vendor: PACKARD BELL BV

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[Desktop-packages] [Bug 1252119] Re: Cannon CanoScan N670U drivers not working in Ubuntu 13:10

2013-11-18 Thread Michael Nagel
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues


** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1252119

Title:
  Cannon CanoScan N670U drivers not working in Ubuntu 13:10

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Simple Scan and other Ubuntu Scanner software is unable to
  consistentantly detect the CanoScan N670U.  Sometimes it shows up as a
  scanner but I have not been able to scan with it.

  The scanner worked out of the box in Ubuntu 10:04.  There appears to
  be some kind of regression.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: simple-scan 3.10.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Mon Nov 18 12:16:42 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.9-1
   hpoj N/A
  EcryptfsInUse: Yes
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2013-11-10 (7 days ago)
  InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 
(20131016.1)
  MachineType: System76, Inc. Galago UltraPro
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic 
root=UUID=385430b9-6955-42ed-99cb-4cd9ab3cabff ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/09/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: Galago UltraPro
  dmi.board.vendor: System76, Inc.
  dmi.board.version: galu1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: System76, Inc,
  dmi.chassis.version: galu1
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
  dmi.product.name: Galago UltraPro
  dmi.product.version: galu1
  dmi.sys.vendor: System76, Inc.

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[Desktop-packages] [Bug 1248208] Re: move page takes ages and swaps

2013-11-18 Thread Michael Nagel
*** This bug is a duplicate of bug 1245678 ***
https://bugs.launchpad.net/bugs/1245678

** This bug has been marked a duplicate of bug 1245678
   autosaves hang Simple Scan repeatedly on Ubuntu 13.10

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Title:
  move page takes ages and swaps

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  Scanned a 18 page document with photo quality. Missed a page on 2nd
  position so scanned it last. Used page-move left 17 times to bring
  it to position 2. It has taken more than 50 minutes in an 8GB RAM
  laptop with Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz.

  It works, tough, so it's only a performance bug.

  Description:  Ubuntu 13.10
  Release:  13.10

  Package: simple-scan
  Status: install ok installed
  Priority: optional
  Section: gnome
  Installed-Size: 584
  Maintainer: Ubuntu Developers ubuntu-devel-disc...@lists.ubuntu.com
  Architecture: amd64
  Version: 3.10.0-0ubuntu1
  Depends: gnome-icon-theme, xdg-utils, dconf-gsettings-backend | 
gsettings-backend, libc6 (= 2.14), libcairo2 (= 1.6.0), libcolord1 (= 
0.1.10), libgdk-pixbuf2.0-0 (= 2.22.0), libglib2.0-0 (= 2.32), libgtk-3-0 (= 
3.3.16), libgudev-1.0-0 (= 146), libsane (= 1.0.11-3), libsqlite3-0 (= 
3.5.9), zlib1g (= 1:1.1.4)
  Description: Simple Scanning Utility
   Simple Scan is an easy-to-use application, designed to let users
   connect their scanner and quickly have the image/document in an
   appropriate format.
   .
   Simple Scan is basically a frontend for SANE - which is the same
   backend as XSANE uses. This means that all existing scanners will
   work and the interface is well tested.
  Homepage: https://launchpad.net/simple-scan
  Original-Maintainer: Alessio Treglia ales...@debian.org

  dpkg --list | grep -i sane
  ii  libsane:amd64  1.0.23-0ubuntu3
 amd64API library for scanners
  ii  libsane:i386   1.0.23-0ubuntu3
 i386 API library for scanners
  ii  libsane-common 1.0.23-0ubuntu3
 amd64API library for scanners -- documentation and support files
  ii  libsane-hpaio  3.13.9-1   
 amd64HP SANE backend for multi-function peripherals
  ii  sane-utils 1.0.23-0ubuntu3
 amd64API library for scanners -- utilities

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[Desktop-packages] [Bug 1245678] Re: autosaves hang Simple Scan repeatedly on Ubuntu 13.10

2013-11-18 Thread Michael Nagel
** Summary changed:

- Simple Scan hangs repeatedly on Ubuntu 13.10
+ autosaves hang Simple Scan repeatedly on Ubuntu 13.10

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https://bugs.launchpad.net/bugs/1245678

Title:
  autosaves hang Simple Scan repeatedly on Ubuntu 13.10

Status in “simple-scan” package in Ubuntu:
  Fix Released
Status in “simple-scan” source package in Saucy:
  In Progress
Status in “simple-scan” source package in Trusty:
  Fix Released

Bug description:
  Simple Scan becomes highly unresponsive due to how it automatically
  saves documents as they are being scanned. This is due to writing
  large files into a sqlite database and doing it more frequently than
  is required.

  To reproduce:
  1. Open Simple Scan
  2. Scan a lot of pages
  Expected result:
  The pages scan quickly without excessive memory usage.
  Observed result:
  The UI is highly unresponsive and looking in ~/.cache/simple-scan/autosaves 
shows a very large database file that is being frequently updated.

  Regression potential:
  Medium. The autosave mechanism was rewritten to be more efficient. There may 
be new bugs exposed in its usage.

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[Desktop-packages] [Bug 1242078] Re: simple-scan crashed with SIGSEGV

2013-11-18 Thread Michael Nagel
how is this report related to this log event:

UpgradeStatus: Upgraded to raring on 2013-10-19 (0 days ago)

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  simple-scan crashed with SIGSEGV

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Crash happened when trying to open the program settings. I clicked Documents 
- Settings, but instead of opening the settings dialog, the program crashed.
  This is the first time this has happened. Usually, the program works fine, 
including the settings.

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.1-0ubuntu1
  Uname: Linux 3.11.5-zen+ x86_64
  ApportVersion: 2.9.2-0ubuntu8.4
  Architecture: amd64
  Date: Sat Oct 19 17:40:11 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1ubuntu0.1
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2012-06-05 (500 days ago)
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 
(20120425)
  MachineType: LENOVO 42435JG
  MarkForUpload: True
  ProcCmdline: simple-scan
  ProcEnviron:
   SHELL=/usr/bin/fish
   PATH=(custom, user)
   LANG=de_DE.UTF-8
   LANGUAGE=de_DE:en
   XDG_RUNTIME_DIR=set
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.5-zen+ 
root=UUID=47ecfe30-3c26-4cb9-b9bb-d4d6f9b9b3da ro zcache threadirqs 
root_trim=yes clocksource=tsc pcie_aspm=force acpi=noirq i915.i915_enable_rc6=1 
i915.semaphores=1 quiet splash vt.handoff=7
  SegvAnalysis:
   Segfault happened at: 0x7f1890d89d3c:mov(%rax),%rdx
   PC (0x7f1890d89d3c) ok
   source (%rax) (0x656b636f735f7375) not located in a known VMA region 
(needed readable region)!
   destination %rdx ok
   Stack memory exhausted (SP below stack segment)
  SegvReason: reading unknown VMA
  Signal: 11
  SourcePackage: simple-scan
  StacktraceTop:
   ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3
   ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3
   ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3
   ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3
   ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3
  Title: simple-scan crashed with SIGSEGV
  UpgradeStatus: Upgraded to raring on 2013-10-19 (0 days ago)
  UserGroups: adm cdrom dialout dip kvm libvirtd lpadmin plugdev sambashare src 
sudo tracing vboxusers wireshark
  dmi.bios.date: 01/24/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8AET62WW (1.42 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 42435JG
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr8AET62WW(1.42):bd01/24/2013:svnLENOVO:pn42435JG:pvrThinkPadT520:rvnLENOVO:rn42435JG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 42435JG
  dmi.product.version: ThinkPad T520
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1232016] Re: Can't scan from Brother ADS-2100

2013-11-18 Thread Michael Nagel
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1232016

Title:
  Can't scan from Brother ADS-2100

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  I'm trying to use my new Brother ADS-2100 double sides document
  scanner with ADF in Ubuntu 13.04 64-bit, but having no luck. Scanimage
  reports that it sees the scanner, but when I try to scan a page it
  says sane_start: Invalid argument. sane-find-scanner does not report
  seeing the scanner at all. Simple-scan sees the scanner, but gives an
  error message when I try to scan.

  I know the scanner works and the problem is not with the cable or
  something like that, because it works in Windows. I have also tried
  another USB cable.

  The output of scanimage -L is:

  device `brother4:bus2;dev1' is a Brother ADS-2100 USB scanner

  The output of sudo scanimage -L is the same (but it takes longer). I
  will attach the output of sane-find-scanner and sudo sane-find-
  scanner, but both report not finding *any* USB devices, which is
  strange, because doesn't scanimage also use libsane to find the
  scanner?

  lsusb does find the scanner:

  Bus 003 Device 021: ID 04f9:60a1 Brother Industries, Ltd

  It does not matter which USB port I use (I had it on a hub at first,
  but it doesn't work on two different USB ports on the machine itself
  either).

  Simple-scan does report seeing the scanner (as a Brother ADS-2100,
  which is correct), but when I try to scan something it works for a
  while and then gives a red error bar saying Failed to scan/Unable to
  start scan . I will attach screenshots and the output of simplescan
  --debug.

  I followed Brother's instructions and installed the brother4 driver
  using the deb from their website
  
(http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/download_scn.html#brscan4_ads),
  as well as the deb they provide for setting the udev rules to allow
  scanning by regular users
  
(http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/instruction_scn1c.html#u13.04).

  I have already tried various potential solutions I found around the
  web:

  * adding lines to /lib/udev/rules.d/40-libsane.rules or 
/lib/udev/rules.d/50-udev-default.rules
  * adding myself to the lp and scanner groups

  None of it seemed to make any difference, and also I think Brother's
  debs already take care of those things. In addition, if the problem
  was with device permissions, scanning would work as root, right?

  Please let me know what other information I can provide or things I
  can try to get to the bottom of this!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.1-0ubuntu1
  Uname: Linux 3.11.0-031100-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  Date: Fri Sep 27 15:18:32 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1ubuntu0.1
   hpoj N/A
  InstallationDate: Installed on 2013-07-31 (57 days ago)
  InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424)
  MachineType: Notebook W350STQ/W370ST
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-031100-generic 
root=UUID=6ca812df-7fe0-490d-af8c-6cc9758c0d89 ro acpi_osi=!Windows 2012 
acpi_backlight=vendor quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/14/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W350STQ/W370ST
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/14/2013:svnNotebook:pnW350STQ/W370ST:pvrNotApplicable:rvnNotebook:rnW350STQ/W370ST:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W350STQ/W370ST
  dmi.product.version: Not Applicable
  

[Desktop-packages] [Bug 1245959] Re: Scanning in high resolution crashes simple-scan on save

2013-11-18 Thread Michael Nagel
can you check if the problem happens with a current version of simple scan?
see https://github.com/mnagel/simple-scan#building for step-for-step commands 
how to build your own simple scan.

thanks!

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  Scanning in high resolution crashes simple-scan on save

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Scanned a A4-document with 2400 DPI photo setting. Also highest
  quality. Scanning worked but when saving, simple-scan crashed.

  Got this in my syslog:

  Oct 29 17:48:54 thnov-desktop kernel: [104781.358121] simple-
  scan[23132]: segfault at 0 ip 0805b866 sp bffce340 error 6 in simple-
  scan[8048000+4f000]

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: simple-scan 3.10.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  Date: Tue Oct 29 17:50:25 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.9-1
   hpoj N/A
  InstallationDate: Installed on 2012-08-03 (451 days ago)
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release i386 
(20120423)
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic 
root=UUID=655cc4fd-a805-4281-b44a-cd6e9b5b2022 ro quiet splash nomodeset 
video=uvesafb:mode_option=1280x800-24,mtrr=3,scroll=ywrap
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to saucy on 2013-09-28 (31 days ago)
  dmi.bios.date: 06/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1302
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8H77-M LE
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1302:bd06/04/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H77-MLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1235881] Re: simple-scan core dumped while closing the application

2013-11-18 Thread Michael Nagel
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1235881

Title:
  simple-scan core dumped while closing the application

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Backtrace + logs printed on terminal:

  kinshuk@pandora:~$ simple-scan 
  WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-AaFW9d/pkcs11: No 
such file or directory

  ** (simple-scan:5869): WARNING **: scanner.vala:1151: Unable to start device: 
Device busy
  *** glibc detected *** simple-scan: double free or corruption (!prev): 
0x094f9e30 ***
  === Backtrace: =
  /lib/i386-linux-gnu/libc.so.6(+0x75ee2)[0xb6cdbee2]
  /usr/lib/sane/libsane-hpaio.so.1(sane_hpaio_close+0xbd)[0xaff1b1ad]
  /usr/lib/i386-linux-gnu/libsane.so.1(sane_dll_close+0x3f)[0xb6eb232f]
  /usr/lib/i386-linux-gnu/libsane.so.1(sane_close+0x1b)[0xb6eaf72b]
  simple-scan[0x8069c8d]
  simple-scan[0x8069d22]
  simple-scan[0x806a970]
  /lib/i386-linux-gnu/libglib-2.0.so.0(+0x6a6b3)[0xb6f206b3]
  /lib/i386-linux-gnu/libpthread.so.0(+0x6d4c)[0xb6e15d4c]
  /lib/i386-linux-gnu/libc.so.6(clone+0x5e)[0xb6d54dde]
  === Memory map: 
  08048000-08085000 r-xp  08:01 4195048/usr/bin/simple-scan
  08085000-08086000 r--p 0003c000 08:01 4195048/usr/bin/simple-scan
  08086000-08087000 rw-p 0003d000 08:01 4195048/usr/bin/simple-scan
  092ec000-096ca000 rw-p  00:00 0  [heap]
  a97f7000-a97fb000 r-xp  08:01 4199786
/usr/lib/i386-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders/libpixbufloader-jpeg.so
  a97fb000-a97fc000 r--p 3000 08:01 4199786
/usr/lib/i386-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders/libpixbufloader-jpeg.so
  a97fc000-a97fd000 rw-p 4000 08:01 4199786
/usr/lib/i386-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders/libpixbufloader-jpeg.so
  ab19-ab235000 r--p  08:01 4983831
/usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Bold.ttf
  ab235000-ab245000 r-xp  08:01 4194762
/usr/lib/i386-linux-gnu/gio/modules/libgioremote-volume-monitor.so
  ab245000-ab246000 r--p f000 08:01 4194762
/usr/lib/i386-linux-gnu/gio/modules/libgioremote-volume-monitor.so
  ab246000-ab247000 rw-p 0001 08:01 4194762
/usr/lib/i386-linux-gnu/gio/modules/libgioremote-volume-monitor.so
  ad366000-ad367000 ---p  00:00 0 
  ad367000-adb67000 rw-p  00:00 0 
  ae129000-ae1b2000 rw-p  00:00 0 
  ae67-ae777000 rw-p  00:00 0 
  ae777000-ae778000 ---p  00:00 0 
  ae778000-aef78000 rw-p  00:00 0 
  aef78000-aef79000 ---p  00:00 0 
  aef79000-af779000 rw-p  00:00 0 
  af85b000-af877000 r-xp  08:01 11928405   
/lib/i386-linux-gnu/libgcc_s.so.1
  af877000-af878000 r--p 0001b000 08:01 11928405   
/lib/i386-linux-gnu/libgcc_s.so.1
  af878000-af879000 rw-p 0001c000 08:01 11928405   
/lib/i386-linux-gnu/libgcc_s.so.1
  af879000-af88a000 r-xp  08:01 4197847
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so
  af88a000-af88b000 r--p 0001 08:01 4197847
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so
  af88b000-af88c000 rw-p 00011000 08:01 4197847
/usr/lib/i386-linux-gnu/pkcs11/gnome-keyring-pkcs11.so
  af88c000-af88f000 r-xp  08:01 11928411   
/lib/i386-linux-gnu/libgpg-error.so.0.8.0
  af88f000-af89 r--p 2000 08:01 11928411   
/lib/i386-linux-gnu/libgpg-error.so.0.8.0
  af89-af891000 rw-p 3000 08:01 11928411   
/lib/i386-linux-gnu/libgpg-error.so.0.8.0
  af891000-af893000 r-xp  08:01 11928415   
/lib/i386-linux-gnu/libkeyutils.so.1.4
  af893000-af894000 r--p 2000 08:01 11928415   
/lib/i386-linux-gnu/libkeyutils.so.1.4
  af894000-af895000 rw-p 3000 08:01 11928415   
/lib/i386-linux-gnu/libkeyutils.so.1.4
  af895000-af8a5000 r-xp  08:01 4199283
/usr/lib/i386-linux-gnu/libp11-kit.so.0.0.0
  af8a5000-af8a6000 r--p f000 08:01 4199283
/usr/lib/i386-linux-gnu/libp11-kit.so.0.0.0
  af8a6000-af8a7000 rw-p 0001 08:01 4199283

[Desktop-packages] [Bug 1246750] Re: simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied

2013-11-18 Thread Michael Nagel
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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https://bugs.launchpad.net/bugs/1246750

Title:
  simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Fresh Saucy i386 installation, with default packages installed.

  When i use the all-in-one hp photosmart c4585 model, and use the menu
  to load the scanning process, i first get a no scan device found for
  a few seconds, then i can scan the document, and it seems doing well.
  But syslog also show that error:

  simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied

  then when i want to print the result, i cant read the printed page as
  the quality is so bad (far lower than a draft choice) even if i've
  selected high quality inside the printer settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: simple-scan 3.10.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic i686
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  Date: Thu Oct 31 15:29:47 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.9-1
   hpoj N/A
  Lsusb:
   Bus 001 Device 004: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic 
root=UUID=cc94b9dd-3c33-491b-bc40-e4a131dc9b13 ro
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3002
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5W DH Deluxe
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5W DH Deluxe
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTEK COMPUTER INC

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[Desktop-packages] [Bug 1247381] Re: Failed scan detected as document change

2013-11-18 Thread Michael Nagel
** Also affects: simple-scan
   Importance: Undecided
   Status: New

** Changed in: simple-scan
   Status: New = Incomplete

** Changed in: simple-scan
   Status: Incomplete = Triaged

** Changed in: simple-scan (Ubuntu)
   Status: New = Confirmed

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Title:
  Failed scan detected as document change

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  How to reproduce:

  1. Disconnect all scanners
  2. Click Scan (or press Ctrl-1)
  3. Attempt to close the application or create a new document (Ctrl-n)

  What happens: A dialogue appears, asking whether I want to save the
  changed document.

  Expected behaviour: No dialogue should appear. Since no page was
  scanned, no useful document can be saved. Only when some pixels are
  actually fetched from a device should the application mark the
  document as changed.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  Date: Sat Nov  2 12:08:52 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1ubuntu0.1
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2012-06-22 (498 days ago)
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 
(20120425)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 90X3A
  MarkForUpload: True
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-31-generic 
root=UUID=8ac01f8d-da8b-4ad0-8df8-9fb3cbe7fb2f ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to raring on 2013-05-04 (181 days ago)
  dmi.bios.date: 05/20/2011
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 05HL
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 90X3A
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvr05HL:bd05/20/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pn90X3A:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn90X3A:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 90X3A
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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[Desktop-packages] [Bug 1200224] Re: simple-scan crashed with SIGSEGV in dbus_connection_dispatch()

2013-11-18 Thread Michael Nagel
did you attach/detach a scanner of another usb device during that period?
did your scanner go to / return from powersave mode?

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  simple-scan crashed with SIGSEGV in dbus_connection_dispatch()

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Left it running and found this crash report.

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.2
  Architecture: amd64
  Date: Wed Jul 10 14:59:50 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2010-05-10 (1157 days ago)
  InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release amd64 (20100427.1)
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  MarkForUpload: True
  ProcCmdline: simple-scan
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=en_CA.UTF-8
   SHELL=/bin/zsh
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic 
root=UUID=3c864589-1f17-472b-a1f3-cfd34aa59f84 ro splash
  SegvAnalysis:
   Segfault happened at: 0x7fbc8fb46bed dbus_connection_dispatch+829: mov
0x8(%rdx),%rax
   PC (0x7fbc8fb46bed) ok
   source 0x8(%rdx) (0x0008) not located in a known VMA region (needed 
readable region)!
   destination %rax ok
   Stack memory exhausted (SP below stack segment)
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: simple-scan
  StacktraceTop:
   dbus_connection_dispatch () from /lib/x86_64-linux-gnu/libdbus-1.so.3
   ?? () from /usr/lib/x86_64-linux-gnu/libavahi-client.so.3
   avahi_simple_poll_dispatch () from 
/usr/lib/x86_64-linux-gnu/libavahi-common.so.3
   avahi_simple_poll_loop () from /usr/lib/x86_64-linux-gnu/libavahi-common.so.3
   ?? () from /usr/lib/x86_64-linux-gnu/libavahi-common.so.3
  Title: simple-scan crashed with SIGSEGV in dbus_connection_dispatch()
  UpgradeStatus: Upgraded to raring on 2013-05-20 (51 days ago)
  UserGroups: adm admin cdrom dialout dip fax floppy fuse logcheck lp lpadmin 
mail netdev plugdev powerdev sambashare tape vboxusers video
  dmi.bios.date: 10/23/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FA
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 990FXA-UD3
  dmi.board.vendor: AMD Corporation
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFA:bd10/23/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnAMDCorporation:rn990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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[Desktop-packages] [Bug 1212452] Re: Clang's static analyser detects 7 null pointer dereference occurrences in simple-scan

2013-11-18 Thread Michael Nagel
** Changed in: simple-scan (Ubuntu)
   Status: New = Opinion

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Title:
  Clang's static analyser detects 7 null pointer dereference occurrences
  in simple-scan

Status in “simple-scan” package in Ubuntu:
  Opinion

Bug description:
  Clang detects 7 null pointer dereferences within the code (a few
  hundred dead initialisations/assignments as well, but these are most
  important and i'll try not to bloat this bug report.)

  Sorry i couldn't be of any help solving these though, i hope these
  reports are useful and the problems easy to fix.

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[Desktop-packages] [Bug 1220826] Re: PDFs of scanned documents are incompatible with Adobe Reader

2013-11-18 Thread Michael Nagel
now that the segfault is fixed, any success on the originial problem?

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  PDFs of scanned documents are incompatible with Adobe Reader

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  The problemoccurs on both Raring and Saucy if I scan a document of
  several pages with simple-scan and save it as PDF file, the PDF file
  can be read by all PDF readers (evince, gs, MuPDF, ...) except Adobe
  Reader. This makes simple-scan unusable, as you as Ubuntu user think
  that you have working PDFs (evince reads them) but the person
  receiving your file, Windows user, cannot read it (with Adobe Reader).

  simple-scan is 3.9.90-0ubuntu1, Adobe Reader are the most recent versions 
from the AppStores on iOS and Android (I have no Windows box).
  --- 
  ApportVersion: 2.12.1-0ubuntu3
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.8-0ubuntu1
   hpoj N/A
  InstallationDate: Installed on 2013-06-05 (91 days ago)
  InstallationMedia: Ubuntu 13.10 Saucy Salamander - Alpha amd64 (20130605)
  MachineType: LENOVO 334729G
  MarkForUpload: True
  Package: simple-scan 3.9.90-0ubuntu1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic 
root=UUID=80d8eb01-b0c3-47cc-8dba-1ed122b2be4f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  dmi.bios.date: 02/05/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GDET92WW (1.52 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 334729G
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGDET92WW(1.52):bd02/05/2013:svnLENOVO:pn334729G:pvrThinkPadTwist:rvnLENOVO:rn334729G:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 334729G
  dmi.product.version: ThinkPad Twist
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1171955] Re: simple-scan no encuentra scanner mfcj430w

2013-11-18 Thread Michael Nagel
** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  simple-scan no encuentra scanner mfcj430w

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  la información que obtengo es: cambiar de escaner y en el rpograma
  gscan2pdf me indica: Mensaje desconocido: scanimage: open of device
  brother4:bus6;dev1 failed: invalid argument. tengo para escaner tanto
  en simple scanner como en gscan2pdf y con ninguno de los consigo nada.
  debe de ser un fallo del controlador de linux porque mirando en mi los
  datos del ID usb me dice en la linea bus6 dedv1 linux foundation, no
  entiendo mucho más pero he cambiado de usb y estoy igual.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-32.51-generic 3.0.69
  Uname: Linux 3.0.0-32-generic i686
  ApportVersion: 1.23-0ubuntu4.1
  Architecture: i386
  Date: Tue Apr 23 19:41:02 2013
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  MachineType: Acer Aspire T671
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-32-generic 
root=UUID=d96a0862-20ff-4877-8fbe-e5c131f14fef ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/06/2007
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: R01-A4
  dmi.board.name: MRS600M
  dmi.board.vendor: Acer
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvrR01-A4:bd03/06/2007:svnAcer:pnAspireT671:pvrR01-A4:rvnAcer:rnMRS600M:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: Aspire T671
  dmi.product.version: R01-A4
  dmi.sys.vendor: Acer

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[Desktop-packages] [Bug 1184582] Re: scanning with sane net backend gives maximum amount of allocated memory exceeded

2013-11-18 Thread Michael Nagel
** Changed in: simple-scan (Ubuntu)
   Status: New = Confirmed

** Changed in: simple-scan
   Status: New = Triaged

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Title:
  scanning with sane net backend gives maximum amount of allocated
  memory exceeded

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  Device: Epson Perfection 3490 (connected via sane net backend)

  Scanning works via sane and xsane. When trying to scan with simple-
  scan, I get:

  [sanei_wire] sanei_w_array: DECODE: maximum amount of allocated memory
  exceeded (limit: 1048576, new allocation: 3220728352, total:
  3221776928 bytes)

  and a dialog saying:
  Username and password required to access 
'net:hostname.local:sane_control_option(handle=%p,option=%d,action=%d,value=%p,info=%p)'

  with xsane, no username/password is needed and it should work without.

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[Desktop-packages] [Bug 1132501] Re: Cannot access scanner capabilities on HP 3052A

2013-11-18 Thread Michael Nagel
** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  Cannot access scanner capabilities on HP 3052A

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Scanner Failed Unable to connect to scanner is the message I
  receive when I attempt to scan. I recently had my computer worked on
  so I probably just need to enter a patch to correct the problem, but I
  forgot how to do the patch.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-31.48-generic 3.0.61
  Uname: Linux 3.0.0-31-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4.1
  Architecture: i386
  Date: Sun Feb 24 10:28:51 2013
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip N/A
   hpoj N/A
  InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 03f0:a011 Hewlett-Packard
  MachineType: Dell Computer Corporation OptiPlex GX260
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-31-generic 
root=UUID=770828de-4c63-478c-95c8-6803537d7535 ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to oneiric on 2012-03-18 (343 days ago)
  dmi.bios.date: 04/28/2003
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A06
  dmi.board.name: 02X378
  dmi.board.vendor: Dell Computer Corp.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: 
dmi:bvnDellComputerCorporation:bvrA06:bd04/28/2003:svnDellComputerCorporation:pnOptiPlexGX260:pvr:rvnDellComputerCorp.:rn02X378:rvr:cvnDellComputerCorporation:ct3:cvr:
  dmi.product.name: OptiPlex GX260
  dmi.sys.vendor: Dell Computer Corporation

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[Desktop-packages] [Bug 1095926] Re: simple-scan crashed with SIGFPE in gl124_led_calibration()

2013-11-18 Thread Michael Nagel
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  simple-scan crashed with SIGFPE in gl124_led_calibration()

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Occurred when starting a new scan.

  ProblemType: Crash
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: amd64
  CrashCounter: 1
  Date: Fri Jan  4 15:28:22 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2011-03-23 (652 days ago)
  InstallationMedia: Ubuntu 10.10 Maverick Meerkat - Release amd64 (20101007)
  MachineType: Hewlett-Packard HP Pavilion dv6500 Notebook PC
  MarkForUpload: True
  ProcCmdline: simple-scan
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic 
root=UUID=7ceba223-c023-4c5b-825d-6680919457f0 ro quiet splash vt.handoff=7
  Signal: 8
  SourcePackage: simple-scan
  StacktraceTop:
   ?? () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1
   ?? () from /usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1
   sane_genesys_start () from 
/usr/lib/x86_64-linux-gnu/sane/libsane-genesys.so.1
   ?? ()
   ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  Title: simple-scan crashed with SIGFPE in sane_genesys_start()
  UpgradeStatus: Upgraded to quantal on 2012-10-20 (75 days ago)
  UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare vboxusers
  dmi.bios.date: 04/04/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.05
  dmi.board.name: 30CC
  dmi.board.vendor: Quanta
  dmi.board.version: 79.10
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.05:bd04/04/2007:svnHewlett-Packard:pnHPPaviliondv6500NotebookPC:pvrRev1:rvnQuanta:rn30CC:rvr79.10:cvnQuanta:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv6500 Notebook PC
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard

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[Desktop-packages] [Bug 1167826] Re: cropping sizes slightly off

2013-11-18 Thread Michael Nagel
** Changed in: simple-scan (Ubuntu)
   Status: New = Confirmed

** Also affects: simple-scan
   Importance: Undecided
   Status: New

** Changed in: simple-scan
   Status: New = Triaged

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Title:
  cropping sizes slightly off

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  This is my first bug report, hope it will be helpful.

  There are several similar reports, most of which are classified as
  duplicates of https://bugs.launchpad.net/simple-scan/+bug/550856

  I'm reporting this as new because the above mentioned report is
  treated as a feature request (wishlist), maybe the description wasn't
  precise enough.

  Running Simple Scan 3.6.0 on Ubuntu Studio 12.10, three issues occur:

  1. Setting page size in preferences doesn't affect the size of a
  scanned document. Regardless of this setting scanning and saving
  produces a document 216 x 297 mm

  2. crop does not produce expected results. Simple Scan saves documents
  cropped to A4 as 211 x 297 mm

  3. Document metadata states that the document was created on Jan 1st,
  1970.

  Attached is a screenshot of evince reading file properties.

  Thank you for any help,
  Alf

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-27.30-lowlatency 3.5.7.7
  Uname: Linux 3.5.0-27-lowlatency i686
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: i386
  Date: Thu Apr 11 11:22:04 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras 1.0.22.2ubuntu1
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  InstallationDate: Installed on 2012-11-24 (137 days ago)
  InstallationMedia: Ubuntu-Studio 12.10 Quantal Quetzal - Release i386 
(20121017.1)
  MachineType: TOSHIBA SATELLITE P850
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-lowlatency 
root=UUID=317888b1-3d7a-483c-a5d0-18c62442febc ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/03/2012
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.10
  dmi.board.asset.tag: *
  dmi.board.name: QFKAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: *
  dmi.modalias: 
dmi:bvnTOSHIBA:bvr1.10:bd03/03/2012:svnTOSHIBA:pnSATELLITEP850:pvrPSPKAE-00E001N5:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
  dmi.product.name: SATELLITE P850
  dmi.product.version: PSPKAE-00E001N5
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1133804] Re: Not completely finished scanning and then fails

2013-11-18 Thread Michael Nagel
Thanks for the feedback!

** Changed in: simple-scan (Ubuntu)
   Status: New = Fix Released

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Title:
  Not completely finished scanning and then fails

Status in “simple-scan” package in Ubuntu:
  Fix Released

Bug description:
  I have a scanner BENQ plane, another time I could not start the
  scanner, but then it worked, but this time, the process is that it
  starts scanning and stops in the middle of the process and stays
  there, producing that error pops ad I restarted the computer and the
  scanner several times and the problem persists.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-30.47-generic 3.0.57
  Uname: Linux 3.0.0-30-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4.1
  Architecture: i386
  Date: Tue Feb 26 21:54:09 2013
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras 1.0.22.2
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 002: ID 043d:0079 Lexmark International, Inc. InkJet Color 
Printer
   Bus 002 Device 013: ID 04a5:20fc Acer Peripherals Inc. (now BenQ Corp.) Benq 
5000
  MachineType: ECS M863
  ProcEnviron:
   LANGUAGE=es_AR:es
   PATH=(custom, no user)
   LANG=es_AR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-30-generic 
root=UUID=a9a8d556-3d99-4561-a994-716786e22b3c ro recovery nomodeset
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to oneiric on 2012-12-19 (69 days ago)
  dmi.bios.date: 05/21/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080010
  dmi.board.name: M863
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: 0123ABC
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr080010:bd05/21/2004:svnECS:pnM863:pvr1.0:rvnECS:rnM863:rvr1.0:cvnECS:ct3:cvr1.0:
  dmi.product.name: M863
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS

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[Desktop-packages] [Bug 1153637] Re: simple-scan crashed with SIGSEGV in _dbus_header_get_byte_order()

2013-11-18 Thread Michael Nagel
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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https://bugs.launchpad.net/bugs/1153637

Title:
  simple-scan crashed with SIGSEGV in _dbus_header_get_byte_order()

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  mi scaner no se instala epson sx130

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.0-2
  ProcVersionSignature: Ubuntu 3.8.0-11.20-generic 3.8.2
  Uname: Linux 3.8.0-11-generic i686
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: i386
  Date: Mon Mar 11 16:27:26 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2013-02-13 (25 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)
  MachineType: ECS H61H2-M2
  MarkForUpload: True
  ProcCmdline: simple-scan
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-11-generic 
root=UUID=2b265236-a103-4c9b-ae69-8596435a5d47 ro quiet splash vt.handoff=7
  SegvAnalysis:
   Segfault happened at: 0xb6587bb6:movzbl (%eax),%eax
   PC (0xb6587bb6) ok
   source (%eax) (0x00aa) not located in a known VMA region (needed 
readable region)!
   destination %eax ok
   Stack memory exhausted (SP below stack segment)
  SegvReason: reading NULL VMA
  Signal: 11
  SimpleScanLog:
   
  SourcePackage: simple-scan
  StacktraceTop:
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   dbus_message_get_reply_serial () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
   ?? () from /lib/i386-linux-gnu/libdbus-1.so.3
  Title: simple-scan crashed with SIGSEGV in dbus_message_get_reply_serial()
  UpgradeStatus: Upgraded to raring on 2013-03-07 (3 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/05/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61H2-M2
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd03/05/2012:svnECS:pnH61H2-M2:pvr1.0:rvnECS:rnH61H2-M2:rvr1.0:cvnECS:ct3:cvr1.0:
  dmi.product.name: H61H2-M2
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS

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[Desktop-packages] [Bug 1246750] Re: simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied

2013-11-18 Thread Michael Nagel
does it work with xsane / scanimage?

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Title:
  simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  Fresh Saucy i386 installation, with default packages installed.

  When i use the all-in-one hp photosmart c4585 model, and use the menu
  to load the scanning process, i first get a no scan device found for
  a few seconds, then i can scan the document, and it seems doing well.
  But syslog also show that error:

  simple-scan: io/hpmud/musb.c 2073: Invalid usb_open: Permission denied

  then when i want to print the result, i cant read the printed page as
  the quality is so bad (far lower than a draft choice) even if i've
  selected high quality inside the printer settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: simple-scan 3.10.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic i686
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  Date: Thu Oct 31 15:29:47 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.9-1
   hpoj N/A
  Lsusb:
   Bus 001 Device 004: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic 
root=UUID=cc94b9dd-3c33-491b-bc40-e4a131dc9b13 ro
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3002
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5W DH Deluxe
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5W DH Deluxe
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTEK COMPUTER INC

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[Desktop-packages] [Bug 1220826] Re: PDFs of scanned documents are incompatible with Adobe Reader

2013-11-18 Thread Michael Nagel
quite possibly the file is not a valid pdf file. unfortunatly i do not
really know how to validate a pdf file, but according to this web
service ( http://www.pdf-tools.com/pdf/validate-pdfa-online.aspx ) the
test scan fails quite badly.

** Also affects: simple-scan
   Importance: Undecided
   Status: New

** Changed in: simple-scan
   Status: New = Triaged

** Changed in: simple-scan
   Importance: Undecided = High

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Title:
  PDFs of scanned documents are incompatible with Adobe Reader

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  The problem occurs on both Raring and Saucy if I scan a document of
  several pages with simple-scan and save it as PDF file, the PDF file
  can be read by all PDF readers (evince, gs, MuPDF, ...) except Adobe
  Reader. This makes simple-scan unusable, as you as Ubuntu user think
  that you have working PDFs (evince reads them) but the person
  receiving your file, Windows user, cannot read it (with Adobe Reader).

  simple-scan is 3.9.90-0ubuntu1, Adobe Reader are the most recent versions 
from the AppStores on iOS and Android (I have no Windows box).
  ---
  ApportVersion: 2.12.1-0ubuntu3
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.8-0ubuntu1
   hpoj N/A
  InstallationDate: Installed on 2013-06-05 (91 days ago)
  InstallationMedia: Ubuntu 13.10 Saucy Salamander - Alpha amd64 (20130605)
  MachineType: LENOVO 334729G
  MarkForUpload: True
  Package: simple-scan 3.9.90-0ubuntu1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic 
root=UUID=80d8eb01-b0c3-47cc-8dba-1ed122b2be4f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  dmi.bios.date: 02/05/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GDET92WW (1.52 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 334729G
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGDET92WW(1.52):bd02/05/2013:svnLENOVO:pn334729G:pvrThinkPadTwist:rvnLENOVO:rn334729G:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 334729G
  dmi.product.version: ThinkPad Twist
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1220826] Re: PDFs of scanned documents are incompatible with Adobe Reader

2013-09-04 Thread Michael Nagel
can you please check if this can be fixed by the procedure described in
Bug #741628

can you please also use `ubuntu-bug simple-scan` to upload some simple-
scan meta data? thanks!

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Title:
  PDFs of scanned documents are incompatible with Adobe Reader

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  The problemoccurs on both Raring and Saucy if I scan a document of
  several pages with simple-scan and save it as PDF file, the PDF file
  can be read by all PDF readers (evince, gs, MuPDF, ...) except Adobe
  Reader. This makes simple-scan unusable, as you as Ubuntu user think
  that you have working PDFs (evince reads them) but the person
  receiving your file, Windows user, cannot read it (with Adobe Reader).

  simple-scan is 3.9.90-0ubuntu1, Adobe Reader are the most recent
  versions from the AppStores on iOS and Android (I have no Windows
  box).

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[Desktop-packages] [Bug 1220826] Re: PDFs of scanned documents are incompatible with Adobe Reader

2013-09-04 Thread Michael Nagel
also: what kind of error do you get with adobe reader?

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https://bugs.launchpad.net/bugs/1220826

Title:
  PDFs of scanned documents are incompatible with Adobe Reader

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  The problemoccurs on both Raring and Saucy if I scan a document of
  several pages with simple-scan and save it as PDF file, the PDF file
  can be read by all PDF readers (evince, gs, MuPDF, ...) except Adobe
  Reader. This makes simple-scan unusable, as you as Ubuntu user think
  that you have working PDFs (evince reads them) but the person
  receiving your file, Windows user, cannot read it (with Adobe Reader).

  simple-scan is 3.9.90-0ubuntu1, Adobe Reader are the most recent
  versions from the AppStores on iOS and Android (I have no Windows
  box).

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[Desktop-packages] [Bug 1220840] Re: simple-scan crashed with SIGSEGV in pcre_exec()

2013-09-04 Thread Michael Nagel
*** This bug is a duplicate of bug 1220839 ***
https://bugs.launchpad.net/bugs/1220839

** This bug has been marked a duplicate of bug 1220839
   simple-scan crashed with SIGSEGV in pcre_exec()

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Title:
  simple-scan crashed with SIGSEGV in pcre_exec()

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  I tried to repair the file attached to bug 1220826 with

  simple-scan --fix-pdf simple-scan-test.pdf

  See also bug 741628 for that method.

  ProblemType: Crash
  DistroRelease: Ubuntu 13.10
  Package: simple-scan 3.9.90-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  Uname: Linux 3.11.0-4-generic x86_64
  ApportVersion: 2.12.1-0ubuntu3
  Architecture: amd64
  CrashCounter: 1
  Date: Wed Sep  4 20:00:51 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.8-0ubuntu1
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationDate: Installed on 2013-06-05 (91 days ago)
  InstallationMedia: Ubuntu 13.10 Saucy Salamander - Alpha amd64 (20130605)
  MachineType: LENOVO 334729G
  MarkForUpload: True
  ProcCmdline: simple-scan --fix-pdf Documents/y.pdf
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic 
root=UUID=80d8eb01-b0c3-47cc-8dba-1ed122b2be4f ro quiet splash vt.handoff=7
  SegvAnalysis:
   Segfault happened at: 0x7fda347c85a0:movzbl (%rdx,%rax,1),%eax
   PC (0x7fda347c85a0) ok
   source (%rdx,%rax,1) (0x7fda3530b180) in non-readable VMA region: 
0x7fda3523a000-0x7fda35439000 ---p /usr/lib/x86_64-linux-gnu/libxcb.so.1.1.0
   destination %eax ok
  SegvReason: reading VMA /usr/lib/x86_64-linux-gnu/libxcb.so.1.1.0
  Signal: 11
  SourcePackage: simple-scan
  StacktraceTop:
   ?? () from /lib/x86_64-linux-gnu/libpcre.so.3
   pcre_exec () from /lib/x86_64-linux-gnu/libpcre.so.3
   g_match_info_next () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
   g_regex_match_full () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
   g_regex_match () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  Title: simple-scan crashed with SIGSEGV in pcre_exec()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  dmi.bios.date: 02/05/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GDET92WW (1.52 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 334729G
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGDET92WW(1.52):bd02/05/2013:svnLENOVO:pn334729G:pvrThinkPadTwist:rvnLENOVO:rn334729G:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 334729G
  dmi.product.version: ThinkPad Twist
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 633988] Re: Cannot export VPN connection

2013-09-02 Thread Michael Nagel
*** This bug is a duplicate of bug 264144 ***
https://bugs.launchpad.net/bugs/264144

** This bug has been marked a duplicate of bug 264144
   NetworkManager VPN configuration export does not work

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https://bugs.launchpad.net/bugs/633988

Title:
  Cannot export VPN connection

Status in “network-manager-openconnect” package in Ubuntu:
  Invalid
Status in “network-manager-openvpn” package in Ubuntu:
  Invalid
Status in “network-manager-pptp” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: network-manager-pptp

  Testing Maverick Beta (daily build 09.09.2010)

  PPTP VPN - Import/Export

  Case ID: nm-oc-002

     1.  Right-click on the NetworkManager icon
     2.  Click Edit Connections...
     3.  Click the VPN tab.
     4.  Select a VPN profile and click Export.

  I get an error, see screenshot.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: network-manager-pptp 0.8.1+git.20100810t192516.1e6db5a-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.35-20.29-generic 2.6.35.4
  Uname: Linux 2.6.35-20-generic i686
  Architecture: i386
  Date: Thu Sep  9 12:38:22 2010
  LiveMediaBuild: Ubuntu 10.10 Maverick Meerkat - Alpha i386 (20100909)
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: network-manager-pptp

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[Desktop-packages] [Bug 264144] Re: NetworkManager VPN configuration export does not work

2013-09-02 Thread Michael Nagel
I am on Ubuntu 12.04 LTS where this is an issue.
I can confirm that the file-based workaround outlined in comment #27 by 
exeleration-g works.

** Description changed:

  Intrepid,
  network-manager: 0.7~~svn20080818t061112+eni0-0ubuntu1
  
  Subject says it. To reproduce:
  1. Configure VPN connection
  2. Try to Export it to a file
  
  As a result I got cryptic error message dialog:
  ===
  Cannot export VPN connection
  
  The VPN connection 'vpn_test' could not be exported to vpn_test
  (pptp).conf.
  
  Error: unknown error.
  ===
  
  Expected behavior:
  Configuration saved to a file.
+ 
+ =
+ WORKAROUND
+ The configuration is saved in a file in 
/etc/NetworkManager/system-connections/
+ that has the same name as the connection.
+ This file can be examined with a text editor and/or copied around to other 
machines.
+ source: 
https://bugs.launchpad.net/ubuntu/+source/network-manager-openvpn/+bug/264144/comments/27
+ WORKAROUND
+ =

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Title:
  NetworkManager VPN configuration export does not work

Status in NetworkManager:
  In Progress
Status in Network management framework (OpenVPN plugin):
  Fix Released
Status in “network-manager” package in Ubuntu:
  Invalid
Status in “network-manager-openvpn” package in Ubuntu:
  Fix Released
Status in “network-manager-pptp” package in Ubuntu:
  Triaged

Bug description:
  Intrepid,
  network-manager: 0.7~~svn20080818t061112+eni0-0ubuntu1

  Subject says it. To reproduce:
  1. Configure VPN connection
  2. Try to Export it to a file

  As a result I got cryptic error message dialog:
  ===
  Cannot export VPN connection

  The VPN connection 'vpn_test' could not be exported to vpn_test
  (pptp).conf.

  Error: unknown error.
  ===

  Expected behavior:
  Configuration saved to a file.

  =
  WORKAROUND
  The configuration is saved in a file in 
/etc/NetworkManager/system-connections/
  that has the same name as the connection.
  This file can be examined with a text editor and/or copied around to other 
machines.
  source: 
https://bugs.launchpad.net/ubuntu/+source/network-manager-openvpn/+bug/264144/comments/27
  WORKAROUND
  =

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[Desktop-packages] [Bug 658792] Re: Add scan options for text mode scan (lineart or grayscale)

2013-08-26 Thread Michael Nagel
** Bug watch added: Debian Bug tracker #714434
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=714434

** Also affects: simple-scan (Debian) via
   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=714434
   Importance: Unknown
   Status: Unknown

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Title:
  Add scan options for text mode scan (lineart or grayscale)

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Triaged
Status in “simple-scan” package in Debian:
  Unknown

Bug description:
  Changes in bug #521323 means that text scans are now done in 2 bit
  grayscale.  This was done to improve readability and some scanners
  seemed to have a very poor lineart mode.  It may be useful to have an
  option to choose what mode text is scanned in (lineart, 2 bit
  grayscale, 8 bit grayscale).

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[Desktop-packages] [Bug 1214392] Re: Changing custom crop area is very slow

2013-08-24 Thread Michael Nagel
*** This bug is a duplicate of bug 1121169 ***
https://bugs.launchpad.net/bugs/1121169

** This bug has been marked a duplicate of bug 1121169
   crop temporarily hangs the app since simple-scan uses sqlite

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Title:
  Changing custom crop area is very slow

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  Steps to reproduce:
  * scan a page
  * select Custom from Crop options
  * drag the crop area around

  Expected results:
  * changing the crop area is a minimum effort to the CPU

  Current results
  * CPU over 30% and the selection is very slow / choppy

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: simple-scan 3.9.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-2.5-generic 3.11.0-rc5
  Uname: Linux 3.11.0-2-generic x86_64
  NonfreeKernelModules: wl nvidia
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  Date: Tue Aug 20 15:23:11 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu3
   libsane-extras N/A
   hplip 3.13.8-0ubuntu1
   hpoj N/A
  MachineType: Dell Inc. Latitude E6420
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-2-generic 
root=/dev/mapper/username--laptop-ubuntu--root ro rootflags=subvol=@ splash 
quiet vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA14:bd07/11/2012:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1121169] Re: crop temporarily hangs the app since simple-scan uses sqlite

2013-08-24 Thread Michael Nagel
** Also affects: simple-scan (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  crop temporarily hangs the app since simple-scan uses sqlite

Status in Simple Scan:
  New
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  Hi, I've built trunk from source (rev 603) and am running that build
  on Ubuntu 12.04 LTS 64bit. (As part of working on bug 897469)

  This doesn't happen all the time, but quite often when I hit the
  crop button, and for each crop action after that (drag the crop
  area, resize the crop area), simple scan become unresponsive. After a
  pause ubuntu dims the simple scan window. Then a couple of minutes
  later the app becomes responsive again.

  Let me know if there's any info I can provide to help troubleshoot
  this issue.

  Thanks

  Tim

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[Desktop-packages] [Bug 1179165] Re: Simple scan should allow copy to clipboard of a document (Patch included)

2013-08-24 Thread Michael Nagel
@Martin: what distro are you running? easiest is probably to build it
from source: https://github.com/mnagel/simple-
scan/blob/master/README.md#building

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Title:
  Simple scan should allow copy to clipboard of a document (Patch
  included)

Status in Simple Scan:
  Fix Released
Status in “simple-scan” package in Ubuntu:
  Fix Committed

Bug description:
  Simple scan should include a copy to clipboard option to directly copy a 
scanned page (or a portion of it) to the clipboard.
  Use case: use simple scan to get an image, copy it, and paste directly in 
Libreoffice.

  The included patch implements this new option (tested on simple scan
  3.6.1)

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[Desktop-packages] [Bug 892915] Re: Duplex scanning not working with some Canon/Samsung models

2013-07-17 Thread Michael Nagel
patch looks good from viewing the diff. please create a merge request so
it gets roberts attention.

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Title:
  Duplex scanning not working with some Canon/Samsung models

Status in Simple Scan:
  In Progress
Status in “simple-scan” package in Ubuntu:
  In Progress

Bug description:
  The vendor backend does support duplex - the following command
  correctly produces a .pnm for each side:

  scanimage --batch --ScanMode Duplex

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[Desktop-packages] [Bug 1196199] Re: Freeze if resolution is default or higher. Works, delayed, at 75 dpi

2013-07-10 Thread Michael Nagel
can you try to use version 3.6.0 or build from this revision:
https://github.com/mnagel/simple-scan/commit/da207735dfc027714c1963d801bebcaf42301e93
(last one before sqlite support was merged in) to check if this is related to 
sqlite.

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  Freeze if resolution is default or higher. Works, delayed, at 75 dpi

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Release of Ubuntu: 13.10
  Package Version:
  Expected Results:
  Actual Results:

  Hallo
  I set the gtk preference with dpi at 600 but it takes long time to prepare 
the scanned image (time from when  the scanner end scanning  and the usabilty 
of the image, gray window) or to cropping it.
  It also freeze when closing it's window with Ubuntu asking to force.
  It freeze with the disk noise similar to a galloping horse till it ends its 
task, and it takes more than one minute.
  Thanks
  Fabio

  TESTCASE:

  -Start simple-scan
  -In gtk-preference select for both text and photo 600 dpi
  -Scan a document
  -Try to crop it

  ProblemType: BugDistroRelease: Ubuntu 13.10
  Package: simple-scan 3.8.0-0ubuntu2
  ProcVersionSignature: Ubuntu 3.10.0-1.8-generic 3.10.0-rc7
  Uname: Linux 3.10.0-1-generic x86_64
  ApportVersion: 2.10.2-0ubuntu3
  Architecture: amd64
  Date: Sun Jun 30 11:02:22 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu2
   libsane-extras N/A
   hplip 3.13.4-1build1
   hpoj N/A
  EcryptfsInUse: Yes
  MachineType: Gigabyte Technology Co., Ltd. H55M-S2H
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-1-generic 
root=UUID=874a505d-d121-4029-b543-ef8ce5fb9498 ro splash quiet 
vt.handoff=7SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/20/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F7
  dmi.board.name: H55M-S2H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF7:bd08/20/2010:svnGigabyteTechnologyCo.,Ltd.:pnH55M-S2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH55M-S2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: H55M-S2H
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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[Desktop-packages] [Bug 1183330] Re: Canon DR-2580C only low resolutions

2013-05-23 Thread Michael Nagel
this is not a problem with simple scan, but probably with the scanner
driver and/or kernel/usb stack below. please contact the sane-devel
mailing list http://lists.alioth.debian.org/mailman/listinfo/sane-devel

please report back your progress. thanks!

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  Canon DR-2580C only low resolutions

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  I have a Canon DR-2580C. If I scan at anything above a –resolution of
  240 my attempted scan fails with:

  scanimage: open of device canon_dr:libusb:001:012 failed: Invalid
  argument

  This problem does not exist on 12.04 but does on 12.10 and 13.04. I
  have run:

  SANE_DEBUG_CANON_DR=30 scanimage --resolution=300  2580-1.pnm
  22580-13.04.log

  and attached the log file to this bug report. I have also run the same
  command on 12.04 (which succeeds) and will attach that log file as
  2580-12.04.log.

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[Desktop-packages] [Bug 1088187] Re: Scan doesn't give a preview and only saves in jpeg format

2013-05-02 Thread Michael Nagel
** Changed in: simple-scan
   Status: Confirmed = Incomplete

** Changed in: simple-scan (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  Scan doesn't give a preview and only saves in jpeg format

Status in Simple Scan:
  Incomplete
Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  I have used Simple Scan a lot on other machines etc.

  On my new laptop running 12.10, it doesn't really work.

  1) When I scan a page, the white blank page disappears so that there is only 
a blank grey area there. If I let it scan, nothing changes and only the grey 
background shows. It must have scanned correctly, however, as if I save as a 
JPEG, it works and the file looks okay.
  2) However, if I save instead as a PDF, only a blank white document is saved.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
  Uname: Linux 3.5.0-19-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  Date: Sun Dec  9 14:23:31 2012
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-09-30 (69 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Beta amd64 (20120926)
  MachineType: Dell Inc. Inspiron 5423
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-19-generic 
root=UUID=e8fd1b8e-1837-4efd-8466-e6a803e2f1eb ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/03/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0RMVR3
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA03:bd08/03/2012:svnDellInc.:pnInspiron5423:pvrNotSpecified:rvnDellInc.:rn0RMVR3:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 5423
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1088187] Re: Scan doesn't give a preview and only saves in jpeg format

2013-04-29 Thread Michael Nagel
what did you upgrade? ubuntu? only simple scan?

can you install the old version of simple scan and test if it still
works? if it does, we can bisect to determine what change causes the
trouble. if it does not work probably some
dependency/library/configuration is the problem.

best regards
michael

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Title:
  Scan doesn't give a preview and only saves in jpeg format

Status in Simple Scan:
  Confirmed
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  I have used Simple Scan a lot on other machines etc.

  On my new laptop running 12.10, it doesn't really work.

  1) When I scan a page, the white blank page disappears so that there is only 
a blank grey area there. If I let it scan, nothing changes and only the grey 
background shows. It must have scanned correctly, however, as if I save as a 
JPEG, it works and the file looks okay.
  2) However, if I save instead as a PDF, only a blank white document is saved.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
  Uname: Linux 3.5.0-19-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  Date: Sun Dec  9 14:23:31 2012
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-09-30 (69 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Beta amd64 (20120926)
  MachineType: Dell Inc. Inspiron 5423
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-19-generic 
root=UUID=e8fd1b8e-1837-4efd-8466-e6a803e2f1eb ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/03/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0RMVR3
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA03:bd08/03/2012:svnDellInc.:pnInspiron5423:pvrNotSpecified:rvnDellInc.:rn0RMVR3:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 5423
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1171955] Re: simple-scan no encuentra scanner mfcj430w

2013-04-29 Thread Michael Nagel
can you please describe the problem in english?
is it possible to try the 12.04 version of ubuntu? is it possible to try the 
latest version of simple-scan?

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Title:
  simple-scan no encuentra scanner mfcj430w

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  la información que obtengo es: cambiar de escaner y en el rpograma
  gscan2pdf me indica: Mensaje desconocido: scanimage: open of device
  brother4:bus6;dev1 failed: invalid argument. tengo para escaner tanto
  en simple scanner como en gscan2pdf y con ninguno de los consigo nada.
  debe de ser un fallo del controlador de linux porque mirando en mi los
  datos del ID usb me dice en la linea bus6 dedv1 linux foundation, no
  entiendo mucho más pero he cambiado de usb y estoy igual.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-32.51-generic 3.0.69
  Uname: Linux 3.0.0-32-generic i686
  ApportVersion: 1.23-0ubuntu4.1
  Architecture: i386
  Date: Tue Apr 23 19:41:02 2013
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  MachineType: Acer Aspire T671
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-32-generic 
root=UUID=d96a0862-20ff-4877-8fbe-e5c131f14fef ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/06/2007
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: R01-A4
  dmi.board.name: MRS600M
  dmi.board.vendor: Acer
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvrR01-A4:bd03/06/2007:svnAcer:pnAspireT671:pvrR01-A4:rvnAcer:rnMRS600M:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: Aspire T671
  dmi.product.version: R01-A4
  dmi.sys.vendor: Acer

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[Desktop-packages] [Bug 1167826] Re: cropping sizes slightly off

2013-04-16 Thread Michael Nagel
** Summary changed:

- Simple scan produces wrong size documents
+ cropping sizes slightly off

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Title:
  cropping sizes slightly off

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  This is my first bug report, hope it will be helpful.

  There are several similar reports, most of which are classified as
  duplicates of https://bugs.launchpad.net/simple-scan/+bug/550856

  I'm reporting this as new because the above mentioned report is
  treated as a feature request (wishlist), maybe the description wasn't
  precise enough.

  Running Simple Scan 3.6.0 on Ubuntu Studio 12.10, three issues occur:

  1. Setting page size in preferences doesn't affect the size of a
  scanned document. Regardless of this setting scanning and saving
  produces a document 216 x 297 mm

  2. crop does not produce expected results. Simple Scan saves documents
  cropped to A4 as 211 x 297 mm

  3. Document metadata states that the document was created on Jan 1st,
  1970.

  Attached is a screenshot of evince reading file properties.

  Thank you for any help,
  Alf

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-27.30-lowlatency 3.5.7.7
  Uname: Linux 3.5.0-27-lowlatency i686
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: i386
  Date: Thu Apr 11 11:22:04 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras 1.0.22.2ubuntu1
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  InstallationDate: Installed on 2012-11-24 (137 days ago)
  InstallationMedia: Ubuntu-Studio 12.10 Quantal Quetzal - Release i386 
(20121017.1)
  MachineType: TOSHIBA SATELLITE P850
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-lowlatency 
root=UUID=317888b1-3d7a-483c-a5d0-18c62442febc ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/03/2012
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.10
  dmi.board.asset.tag: *
  dmi.board.name: QFKAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: *
  dmi.modalias: 
dmi:bvnTOSHIBA:bvr1.10:bd03/03/2012:svnTOSHIBA:pnSATELLITEP850:pvrPSPKAE-00E001N5:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
  dmi.product.name: SATELLITE P850
  dmi.product.version: PSPKAE-00E001N5
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 789762] Re: PDF metadata: Date of creation and modification is incorrectly set (or not set at all)

2013-04-16 Thread Michael Nagel
*** This bug is a duplicate of bug 819995 ***
https://bugs.launchpad.net/bugs/819995

** This bug has been marked a duplicate of bug 819995
   Print to file PDF metadata broken

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Title:
  PDF metadata: Date of creation and modification is incorrectly set (or
  not set at all)

Status in Simple Scan:
  Expired
Status in “simple-scan” package in Ubuntu:
  Expired

Bug description:
  Binary package hint: simple-scan

  Hello,
  I'm scanning some documents that I save in PDF format.
  This is I thin a minor bug, but the day of creation and modification is 
always gio 01 gen 1970 00:59:59 CET (Thu 01 Jan 1970 00:59:59 CET) and not 
today.
  I'm running 11.04 - the Natty Narwhal, and here are informations about 
apt-cache policy:
  simple-scan:
Installato: 2.32.0.1-0ubuntu2
Candidato:  2.32.0.1-0ubuntu2
Tabella versione:
   *** 2.32.0.1-0ubuntu2 0
  500 http://ch.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
  100 /var/lib/dpkg/status

  Regards.
  Ab3l

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: simple-scan 2.32.0.1-0ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Sun May 29 07:13:47 2011
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu1
   libsane-extras N/A
   hplip 3.11.1-2ubuntu2
   hpoj N/A
  InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release i386 (20110427.1)
  MachineType: HP-Pavilion RR820AA-UUZ m7770.ch
  ProcEnviron:
   LANGUAGE=it_CH:en
   LANG=it_CH.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic 
root=UUID=0edcaa3f-0ea6-433b-a178-562cb5d3a086 ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/24/2006
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 5.06
  dmi.board.name: LEONITE
  dmi.board.vendor: ASUSTek Computer INC.
  dmi.board.version: 5.00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: 
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr5.06:bd11/24/2006:svnHP-Pavilion:pnRR820AA-UUZm7770.ch:pvr:rvnASUSTekComputerINC.:rnLEONITE:rvr5.00:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: RR820AA-UUZ m7770.ch
  dmi.sys.vendor: HP-Pavilion

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[Desktop-packages] [Bug 1167826] Re: Simple scan produces wrong size documents

2013-04-15 Thread Michael Nagel
Hi Alf,

(in this case) with merging I meant manually add your information there
and improve the ticket

Best Regards
Michael

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1167826

Title:
  Simple scan produces wrong size documents

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  This is my first bug report, hope it will be helpful.

  There are several similar reports, most of which are classified as
  duplicates of https://bugs.launchpad.net/simple-scan/+bug/550856

  I'm reporting this as new because the above mentioned report is
  treated as a feature request (wishlist), maybe the description wasn't
  precise enough.

  Running Simple Scan 3.6.0 on Ubuntu Studio 12.10, three issues occur:

  1. Setting page size in preferences doesn't affect the size of a
  scanned document. Regardless of this setting scanning and saving
  produces a document 216 x 297 mm

  2. crop does not produce expected results. Simple Scan saves documents
  cropped to A4 as 211 x 297 mm

  3. Document metadata states that the document was created on Jan 1st,
  1970.

  Attached is a screenshot of evince reading file properties.

  Thank you for any help,
  Alf

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-27.30-lowlatency 3.5.7.7
  Uname: Linux 3.5.0-27-lowlatency i686
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: i386
  Date: Thu Apr 11 11:22:04 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras 1.0.22.2ubuntu1
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  InstallationDate: Installed on 2012-11-24 (137 days ago)
  InstallationMedia: Ubuntu-Studio 12.10 Quantal Quetzal - Release i386 
(20121017.1)
  MachineType: TOSHIBA SATELLITE P850
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-lowlatency 
root=UUID=317888b1-3d7a-483c-a5d0-18c62442febc ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/03/2012
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.10
  dmi.board.asset.tag: *
  dmi.board.name: QFKAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: *
  dmi.modalias: 
dmi:bvnTOSHIBA:bvr1.10:bd03/03/2012:svnTOSHIBA:pnSATELLITEP850:pvrPSPKAE-00E001N5:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
  dmi.product.name: SATELLITE P850
  dmi.product.version: PSPKAE-00E001N5
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1167826] Re: Simple scan produces wrong size documents

2013-04-12 Thread Michael Nagel
Hi Alf,

thanks for your interest and feedback.
Generally speaking, opening more tickets does not improve the situation as it 
splits up the attention.
Better help us to improve the existing tickets.

On the other hand you should always have one issue per ticket and not do
collections like this, again to keep discussion focused.

So, as a consequence, I suggest that you:
- merge your info 1 into page size setting is broken, use it as default crop 
or fix it by other means
Simple Scan Bugs Bug #550856
- explain what the expected behavior is for issue 2, so I can suggest a 
ticket where to discuss it
- add your info about 3 to PDF metadata: Date of creation and modification is 
incorrectly set (or not set at all) -- so this issue can be reopened

Best Regards
Michael

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1167826

Title:
  Simple scan produces wrong size documents

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  This is my first bug report, hope it will be helpful.

  There are several similar reports, most of which are classified as
  duplicates of https://bugs.launchpad.net/simple-scan/+bug/550856

  I'm reporting this as new because the above mentioned report is
  treated as a feature request (wishlist), maybe the description wasn't
  precise enough.

  Running Simple Scan 3.6.0 on Ubuntu Studio 12.10, three issues occur:

  1. Setting page size in preferences doesn't affect the size of a
  scanned document. Regardless of this setting scanning and saving
  produces a document 216 x 297 mm

  2. crop does not produce expected results. Simple Scan saves documents
  cropped to A4 as 211 x 297 mm

  3. Document metadata states that the document was created on Jan 1st,
  1970.

  Attached is a screenshot of evince reading file properties.

  Thank you for any help,
  Alf

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-27.30-lowlatency 3.5.7.7
  Uname: Linux 3.5.0-27-lowlatency i686
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: i386
  Date: Thu Apr 11 11:22:04 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras 1.0.22.2ubuntu1
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  InstallationDate: Installed on 2012-11-24 (137 days ago)
  InstallationMedia: Ubuntu-Studio 12.10 Quantal Quetzal - Release i386 
(20121017.1)
  MachineType: TOSHIBA SATELLITE P850
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-lowlatency 
root=UUID=317888b1-3d7a-483c-a5d0-18c62442febc ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/03/2012
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.10
  dmi.board.asset.tag: *
  dmi.board.name: QFKAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: *
  dmi.modalias: 
dmi:bvnTOSHIBA:bvr1.10:bd03/03/2012:svnTOSHIBA:pnSATELLITEP850:pvrPSPKAE-00E001N5:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
  dmi.product.name: SATELLITE P850
  dmi.product.version: PSPKAE-00E001N5
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1167292] Re: my hp scanjet 5470 c is not initializing

2013-04-12 Thread Michael Nagel
==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1167292

Title:
  my hp scanjet 5470 c is not initializing

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  I am using Simple Scan along with my hp scanjet 5470 c. Yesterday,
  when I tried, it is showing the message  No scanner is connected and
  unable to scan.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-32.51-generic 3.0.69
  Uname: Linux 3.0.0-32-generic i686
  ApportVersion: 1.23-0ubuntu4.1
  Architecture: i386
  Date: Wed Apr 10 16:45:55 2013
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release i386 (20110427.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-32-generic 
root=UUID=F8FC2BA5FC2B5D5E loop=/hostname/disks/root.disk ro quiet splash 
vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to oneiric on 2012-11-13 (147 days ago)
  dmi.bios.date: 04/29/2005
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: EV91510A.86A.0444.2005.0429.2108
  dmi.board.name: D915GAV
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAC64134-403
  dmi.chassis.type: 2
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrEV91510A.86A.0444.2005.0429.2108:bd04/29/2005:svn:pn:pvr:rvnIntelCorporation:rnD915GAV:rvrAAC64134-403:cvn:ct2:cvr:

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[Desktop-packages] [Bug 1162282] Re: Unable to connect to scanner in the first few attempts

2013-04-02 Thread Michael Nagel
does it work with xsane/scanimage?

also read:

==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1162282

Title:
  Unable to connect to scanner in the first few attempts

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Whenever I press the Scan button, the operation fails for the first few 
times with the message 
  Failed to scan 
  Unable to connect to scanner
  with Close and Change Scanner buttons.

  After about 2-6 attempts, the scanner just works without issues.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6
  Uname: Linux 3.5.0-26-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  Date: Sat Mar 30 13:05:30 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  InstallationDate: Installed on 2013-02-27 (31 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
  MachineType: Dell Inc. Dell DXP051
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic 
root=UUID=e7437bf0-97c3-4742-8a55-707310da864b ro quiet splash
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/30/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0FJ030
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd05/30/2006:svnDellInc.:pnDellDXP051:pvr:rvnDellInc.:rn0FJ030:rvr:cvnDellInc.:ct7:cvr:
  dmi.product.name: Dell DXP051
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1160542] Re: simple-scan crash on scan attempt without connected scanner

2013-03-29 Thread Michael Nagel
(not the original poster) I am running VirtualBox with USB passthrough,
and using a connected scanner works, and with no scanner connected I get
a proper error message...

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1160542

Title:
  simple-scan crash on scan attempt without connected scanner

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  open app, press scan button without connected scanner, got the crash
  message.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: simple-scan 3.6.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
  Uname: Linux 3.8.0-14-generic x86_64
  ApportVersion: 2.9.2-0ubuntu4
  Architecture: amd64
  Date: Tue Mar 26 21:09:30 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.13.3-1
   hpoj N/A
  InstallationDate: Installed on 2013-03-26 (0 days ago)
  InstallationMedia: Ubuntu 13.04 Raring Ringtail - Alpha amd64+mac (20130326)
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  MachineType: innotek GmbH VirtualBox
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-14-generic 
root=UUID=15ab381e-8084-412f-ae11-ea62215dc258 ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

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[Desktop-packages] [Bug 1144034] Re: scanning gives a gray page

2013-03-11 Thread Michael Nagel
do you have any idea what part of your configuration changed?

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1144034

Title:
  scanning gives a gray page

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  scanner: hp scanjet 4070 photosmart

  Whatever the dpi setting, the output is always a gray page

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: simple-scan 3.4.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
  Uname: Linux 3.2.0-38-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  Date: Mon Mar  4 10:54:44 2013
  DriverPackageVersions:
   libsane 1.0.22-7ubuntu1
   libsane-extras N/A
   hplip 3.12.2-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 
(20120425)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic 
root=UUID=e19519ce-61eb-49b2-8cd6-921ce1bc05c6 ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/31/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.00
  dmi.board.name: ConRoe1333-DVI/H.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/31/2007:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvn:rnConRoe1333-DVI/H.:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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[Desktop-packages] [Bug 843361] Re: missing signal disconnect: simple-scan crashed with SIGSEGV in g_closure_invoke()

2013-03-06 Thread Michael Nagel
yeah, this is a prime canidate for a bugfix to be backported. someone
has to do it, though...

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https://bugs.launchpad.net/bugs/843361

Title:
  missing signal disconnect: simple-scan crashed with SIGSEGV in
  g_closure_invoke()

Status in Simple Scan:
  Fix Committed
Status in “simple-scan” package in Ubuntu:
  Fix Committed

Bug description:
  Crashed after saving a scanned document. Unusual, erratic behaviour
  observed today and yesterday - When scanning, the program sometimes
  crashes before i've finished scanning all the documents i want and i
  have to start over :(

  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.1.5-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-10.16-generic 3.0.4
  Uname: Linux 3.0.0-10-generic x86_64
  Architecture: amd64
  CrashCounter: 1
  Date: Tue Sep  6 23:58:22 2011
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu1
   libsane-extras N/A
   hplip 3.11.7-0ubuntu5
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Alpha amd64 (20110824)
  MachineType: ASUSTeK Computer Inc. K51AE
  ProcCmdline: simple-scan
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-10-generic 
root=UUID=1445dc4d-5ac1-46d2-a795-7560f8f987ec ro quiet pcie_aspm=force
  SegvAnalysis:
   Segfault happened at: 0x4152ea:  movl   $0x1,0x18(%rax)
   PC (0x004152ea) ok
   source $0x1 ok
   destination 0x18(%rax) (0xaac2) not located in a known VMA 
region (needed writable region)!
  SegvReason: writing unknown VMA
  Signal: 11
  SimpleScanLog:
   
  SourcePackage: simple-scan
  StacktraceTop:
   ?? ()
   g_closure_invoke () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
   ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
   g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
   g_signal_emit_by_name () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  Title: simple-scan crashed with SIGSEGV in g_closure_invoke()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 12/09/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K51AE
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr210:bd12/09/2009:svnASUSTeKComputerInc.:pnK51AE:pvr1.0:rvnASUSTeKComputerInc.:rnK51AE:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
  dmi.product.name: K51AE
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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[Desktop-packages] [Bug 1144034] Re: scanning gives a gray page

2013-03-04 Thread Michael Nagel
==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

please check with xsane/scanimage

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1144034

Title:
  scanning gives a gray page

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  scanner: hp scanjet 4070 photosmart

  Whatever the dpi setting, the output is always a gray page

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: simple-scan 3.4.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
  Uname: Linux 3.2.0-38-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  Date: Mon Mar  4 10:54:44 2013
  DriverPackageVersions:
   libsane 1.0.22-7ubuntu1
   libsane-extras N/A
   hplip 3.12.2-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 
(20120425)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic 
root=UUID=e19519ce-61eb-49b2-8cd6-921ce1bc05c6 ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/31/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.00
  dmi.board.name: ConRoe1333-DVI/H.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/31/2007:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvn:rnConRoe1333-DVI/H.:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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[Desktop-packages] [Bug 1132501] Re: Cannot access scanner capabilities on HP 3052A

2013-03-04 Thread Michael Nagel
==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

please check with xsane/scanimage

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1132501

Title:
  Cannot access scanner capabilities on HP 3052A

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  Scanner Failed Unable to connect to scanner is the message I
  receive when I attempt to scan. I recently had my computer worked on
  so I probably just need to enter a patch to correct the problem, but I
  forgot how to do the patch.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-31.48-generic 3.0.61
  Uname: Linux 3.0.0-31-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4.1
  Architecture: i386
  Date: Sun Feb 24 10:28:51 2013
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip N/A
   hpoj N/A
  InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 03f0:a011 Hewlett-Packard
  MachineType: Dell Computer Corporation OptiPlex GX260
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-31-generic 
root=UUID=770828de-4c63-478c-95c8-6803537d7535 ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to oneiric on 2012-03-18 (343 days ago)
  dmi.bios.date: 04/28/2003
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A06
  dmi.board.name: 02X378
  dmi.board.vendor: Dell Computer Corp.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: 
dmi:bvnDellComputerCorporation:bvrA06:bd04/28/2003:svnDellComputerCorporation:pnOptiPlexGX260:pvr:rvnDellComputerCorp.:rn02X378:rvr:cvnDellComputerCorporation:ct3:cvr:
  dmi.product.name: OptiPlex GX260
  dmi.sys.vendor: Dell Computer Corporation

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[Desktop-packages] [Bug 1133804] Re: Not completely finished scanning and then fails

2013-03-04 Thread Michael Nagel
==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

please check with xsane/scanimage

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1133804

Title:
  Not completely finished scanning and then fails

Status in “simple-scan” package in Ubuntu:
  New

Bug description:
  I have a scanner BENQ plane, another time I could not start the
  scanner, but then it worked, but this time, the process is that it
  starts scanning and stops in the middle of the process and stays
  there, producing that error pops ad I restarted the computer and the
  scanner several times and the problem persists.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-30.47-generic 3.0.57
  Uname: Linux 3.0.0-30-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4.1
  Architecture: i386
  Date: Tue Feb 26 21:54:09 2013
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras 1.0.22.2
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 002: ID 043d:0079 Lexmark International, Inc. InkJet Color 
Printer
   Bus 002 Device 013: ID 04a5:20fc Acer Peripherals Inc. (now BenQ Corp.) Benq 
5000
  MachineType: ECS M863
  ProcEnviron:
   LANGUAGE=es_AR:es
   PATH=(custom, no user)
   LANG=es_AR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-30-generic 
root=UUID=a9a8d556-3d99-4561-a994-716786e22b3c ro recovery nomodeset
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to oneiric on 2012-12-19 (69 days ago)
  dmi.bios.date: 05/21/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080010
  dmi.board.name: M863
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: 0123ABC
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr080010:bd05/21/2004:svnECS:pnM863:pvr1.0:rvnECS:rnM863:rvr1.0:cvnECS:ct3:cvr1.0:
  dmi.product.name: M863
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS

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[Desktop-packages] [Bug 769277] Re: Buggy scrollbars when using GDK_NATIVE_WINDOWS

2013-02-16 Thread Michael Nagel
** Changed in: eclipse-ubuntu
   Status: Confirmed = Fix Released

** Changed in: eclipse (Ubuntu)
   Status: Confirmed = Fix Released

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/769277

Title:
  Buggy scrollbars when using GDK_NATIVE_WINDOWS

Status in Eclipse for Ubuntu:
  Fix Released
Status in Overlay Scrollbar:
  Won't Fix
Status in “eclipse” package in Ubuntu:
  Fix Released

Bug description:
  As stated by Adrian Wilkins:
  The overlay scrollbar works just fine with Galileo on Natty, provided you 
remove this environment variable from the startup script (/usr/bin/eclipse):

GDK_NATIVE_WINDOWS=true

  This was originally a workaround for the problems mentioned in #443004 (and 
it's many dupes). As far as possible, I've tested for these problems and they 
no longer seem to occur.
  --
  Removing this variable fixes the scrollbar handles and visual glitches, 
present in Indigo.

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[Desktop-packages] [Bug 1122252] Re: Epson Perfection 3170 Scanner not detected

2013-02-15 Thread Michael Nagel
could you inform me / future readers what did the trick?

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https://bugs.launchpad.net/bugs/1122252

Title:
  Epson Perfection 3170 Scanner not detected

Status in “simple-scan” package in Ubuntu:
  Invalid

Bug description:
  No device detected in the following: Simple-Scan, Xsane and IScan.  
Installed pkgs downloaded fron Epson-Fujitsu site as follows: 
iscan-plugin-gt-9400-1.0.0-1.c2.i386.rpm
  iscan-2.10.0-1.c2.i386.rpm
  Converted each to deb pkg using alien.  Installed both successfully and all 
downloaded files seem to be in the correct folders.  Modified both epson2.conf 
and epkowa.conf with line usb 0x4b8 0x0116 and saved.  Checked /sane.d/dll.conf 
to see if new library file installed epkowa.conf.  It was added.
  Still no scanner devices detected in the three programs.  Scanner is on and 
attached to usb.  Works in WinXP.
  Thank you.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: simple-scan 1.0.3-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.32-45.101-generic-pae 2.6.32.60+drm33.26
  Uname: Linux 2.6.32-45-generic-pae i686
  Architecture: i386
  Date: Mon Feb 11 12:21:44 2013
  DriverPackageVersions:
   libsane 1.0.20-13ubuntu2
   libsane-extras N/A
   hplip 3.10.2-2ubuntu2.2
   hpoj N/A
  InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-45-generic-pae 
root=UUID=5bd1ec51-a317-4ef1-81e3-56ad6718c8fa ro quiet splash
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: simple-scan
  dmi.bios.date: 06/17/2005
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1010.002
  dmi.board.name: P5GDC-V
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1010.002:bd06/17/2005:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerINC.:rnP5GDC-V:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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[Desktop-packages] [Bug 1122252] Re: Epson Perfection 3170 Scanner not detected

2013-02-12 Thread Michael Nagel
ok, i am closing this as we probably cannot do anything about it.
you might ask on the sane-devel mailing list if and how it could be achieved 
that the epson stuff gets integrated better.

** Changed in: simple-scan (Ubuntu)
   Status: New = Invalid

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1122252

Title:
  Epson Perfection 3170 Scanner not detected

Status in “simple-scan” package in Ubuntu:
  Invalid

Bug description:
  No device detected in the following: Simple-Scan, Xsane and IScan.  
Installed pkgs downloaded fron Epson-Fujitsu site as follows: 
iscan-plugin-gt-9400-1.0.0-1.c2.i386.rpm
  iscan-2.10.0-1.c2.i386.rpm
  Converted each to deb pkg using alien.  Installed both successfully and all 
downloaded files seem to be in the correct folders.  Modified both epson2.conf 
and epkowa.conf with line usb 0x4b8 0x0116 and saved.  Checked /sane.d/dll.conf 
to see if new library file installed epkowa.conf.  It was added.
  Still no scanner devices detected in the three programs.  Scanner is on and 
attached to usb.  Works in WinXP.
  Thank you.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: simple-scan 1.0.3-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.32-45.101-generic-pae 2.6.32.60+drm33.26
  Uname: Linux 2.6.32-45-generic-pae i686
  Architecture: i386
  Date: Mon Feb 11 12:21:44 2013
  DriverPackageVersions:
   libsane 1.0.20-13ubuntu2
   libsane-extras N/A
   hplip 3.10.2-2ubuntu2.2
   hpoj N/A
  InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-45-generic-pae 
root=UUID=5bd1ec51-a317-4ef1-81e3-56ad6718c8fa ro quiet splash
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: simple-scan
  dmi.bios.date: 06/17/2005
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1010.002
  dmi.board.name: P5GDC-V
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1010.002:bd06/17/2005:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerINC.:rnP5GDC-V:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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[Desktop-packages] [Bug 1120584] Re: DPI settings do not influence scan result on Epson Stylus Photo PX710W

2013-02-12 Thread Michael Nagel
Hi Alexey,

from your logs:
[+7,05s] DEBUG: scanner.vala:685: Option 12: name='resolution' title='Scan 
resolution' type=int size=4 unit=dpi values=[75, 300, 1200, 2400] 
cap=,soft-select,soft-detect
[+7,05s] DEBUG: scanner.vala:688:   Description: Sets the resolution of the 
scanned image.
[+7,05s] DEBUG: scanner.vala:835: sane_get_option_descriptor (13)
[+7,05s] DEBUG: scanner.vala:685: Option 13: name='x-resolution' 
title='X-resolution' type=int size=4 unit=dpi values=[75, 150, 300, 600, 1200, 
2400] cap=,soft-select,soft-detect,advanced
[+7,05s] DEBUG: scanner.vala:688:   Description: Sets the horizontal resolution 
of the scanned image.
[+7,05s] DEBUG: scanner.vala:835: sane_get_option_descriptor (14)
[+7,05s] DEBUG: scanner.vala:685: Option 14: name='y-resolution' 
title='Y-resolution' type=int size=4 unit=dpi values=[75, 150, 300, 600, 1200, 
2400, 4800] cap=,soft-select,soft-detect,advanced
[+7,05s] DEBUG: scanner.vala:688:   Description: Sets the vertical resolution 
of the scanned image.

Please read the quite lengthy bug at:
Simple Scan Bugs Bug #891586: resolution control: setting x/y resolution 
independently

and report back if this is a duplicate.

Best Regards
Michael


** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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https://bugs.launchpad.net/bugs/1120584

Title:
  DPI settings do not influence scan result on Epson Stylus Photo PX710W

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Scanner ID: Bus 001 Device 004: ID 04b8:0852 Seiko Epson Corp.

  I have a good faith belief that this is a bug in Simple Scan and not
  in sane-backends because I actually tried with xsane and it worked
  there.

  Essence of problem: I do not see difference in files saved after
  change of setting between 300dpi vs. 600dpi for images or 150dpi vs
  300/600dpi for text

  Here I make my point based on the file sizes.
  The following files were generated by Simple Scan in various Text/Image 
300/600 dpi settings.
  ~/tmp/ocr_try$ ls -lh ss*
  -rw-rw-r-- 1 user1 user1 2,2M feb  9 19:43 ss_image_300dpi.png
  -rw-rw-r-- 1 user1 user1 2,2M feb  9 19:53 ss_image_600dpi.png
  -rw-rw-r-- 1 user1 user1  77K feb  9 19:44 ss_text_300dpi.png
  -rw-rw-r-- 1 user1 user1  79K feb  9 19:52 ss_text_600dpi.png

  For comparison, files obtained by scan with various settings in Image Scan! 
for Linux from Epson:
  ~/tmp/ocr_try$ ls -lh is*
  -rw-rw-r-- 1 user1 user1  96K feb  9 20:31 is_150dpi_text_bw.png
  -rw-rw-r-- 1 user1 user1 702K feb  9 20:26 is_300dpi_image_bw.png
  -rw-rw-r-- 1 user1 user1 2,2M feb  9 20:18 is_300dpi_image.png
  -rw-rw-r-- 1 user1 user1 261K feb  9 20:24 is_300dpi_text_bw.png
  -rw-rw-r-- 1 user1 user1 789K feb  9 20:21 is_300dpi_text.png
  -rw-rw-r-- 1 user1 user1 2,6M feb  9 20:25 is_600dpi_image_bw.png
  -rw-rw-r-- 1 user1 user1 7,9M feb  9 20:20 is_600dpi_image.png
  -rw-rw-r-- 1 user1 user1 851K feb  9 20:25 is_600dpi_text_bw.png
  -rw-rw-r-- 1 user1 user1 2,5M feb  9 20:20 is_600dpi_text.png
   
  Note that Simple Scan Text file size for 300/600dpi settings roughly 
corresponds to Image Scan 150dpi for BW Document (150dpi is default for Text 
in Simple Scan), while Simple Scan 300/600dpi Image corresponds to Image 
Scan 300dpi Color Photo settings.

  Another couple of scans acquired with XSane:
  ~/tmp/ocr_try$ ls -lh xsane* 
  -rw-r- 1 user1 user1 772K feb  9 21:18 xsane_300dpi_gray.png
  -rw-r- 1 user1 user1 2,9M feb  9 21:17 xsane_600dpi_gray.png

  Note that sizes of XSane generated files roughly match to Image Scan
  300dpi BW Image and 600dpi BW image.

  
  I think that it is very important to have ability to make scans with 300dpi 
BW settings since those are recommended settings for better OCR performance.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-24.37-generic 3.5.7.4
  Uname: Linux 3.5.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  Date: Sat Feb  9 21:03:53 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  InstallationDate: Installed on 2012-06-28 (226 days ago)
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 
(20120425)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-24-generic 
root=UUID=44ee0b94-7db6-4348-a0ab-a3889128485f ro quiet splash
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to quantal on 2012-12-21 (49 days ago)
  dmi.bios.date: 09/16/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.10
  dmi.board.name: HM65-MXM
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be 

[Desktop-packages] [Bug 1114253] Re: system freeze while simple-scan (canon, usb)

2013-02-12 Thread Michael Nagel
Hi there,

I strongly suggest you take this to sane-devel, there are a lot more
knowledgeable people over there.

Best Regards
Michael

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https://bugs.launchpad.net/bugs/1114253

Title:
  system freeze while simple-scan (canon, usb)

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  maybe related to USB 3.0

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-23.35-generic 3.5.7.2
  Uname: Linux 3.5.0-23-generic i686
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: i386
  Date: Sun Feb  3 12:46:42 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  InstallationDate: Installed on 2013-02-03 (0 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic 
root=UUID=dc870442-795b-44da-9972-8adef5bbecda ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F19e
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z77X-UD3H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF19e:bd11/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77X-UD3H:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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[Desktop-packages] [Bug 1114253] Re: system freeze while simple-scan (canon, usb)

2013-02-06 Thread Michael Nagel
Hi there, please try a usb 2 port and try xsane, the report back. Also
read the following.

==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  system freeze while simple-scan (canon, usb)

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  maybe related to USB 3.0

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-23.35-generic 3.5.7.2
  Uname: Linux 3.5.0-23-generic i686
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: i386
  Date: Sun Feb  3 12:46:42 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  InstallationDate: Installed on 2013-02-03 (0 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release i386 (20121017.2)
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=set
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic 
root=UUID=dc870442-795b-44da-9972-8adef5bbecda ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F19e
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z77X-UD3H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF19e:bd11/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77X-UD3H:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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[Desktop-packages] [Bug 992186] Re: Segmentation fault (core dumped) when scanning multiple pages

2013-01-28 Thread Michael Nagel
Michael Till: have you installed/tested xsane? Have you tried simple-
scan once more after using xsane?

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Title:
  Segmentation fault (core dumped) when scanning multiple pages

Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  Will randomly crash when scanning multiple pages (All pages from
  feeder), scanner is a Fujitsu ScanSnap S1500 (ID 04c5:11a2 Fujitsu,
  Ltd)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: simple-scan 3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Mon Apr 30 16:08:01 2012
  DriverPackageVersions:
   libsane 1.0.22-7ubuntu1
   libsane-extras N/A
   hplip 3.12.2-1ubuntu3
   hpoj N/A
  ExecutablePath: /usr/bin/simple-scan
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 
(20120425)
  MachineType: LENOVO 417153F
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic 
root=UUID=d3c8d3bc-330f-4b7f-b941-e7fc8f68a61c ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/29/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8CET51WW (1.31 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 417153F
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr8CET51WW(1.31):bd11/29/2011:svnLENOVO:pn417153F:pvrThinkPadT420s:rvnLENOVO:rn417153F:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 417153F
  dmi.product.version: ThinkPad T420s
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1102211] Re: glibc detected *** simple-scan: double free or corruption

2013-01-21 Thread Michael Nagel
does this also happen with scanimage and/or xsane?

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  glibc detected *** simple-scan: double free or corruption

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Ubunut 12.04 LTS: scanning multiple pages over network, simple scan
  crashes after a few pages (count is non deterministic)

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[Desktop-packages] [Bug 660162] Re: simplescan does not release last page when scanning all pages from sheet feeder

2013-01-18 Thread Michael Nagel
I do not think you can contact anyone regarding xsane. You can try to
contact the sane-devel mailing list.

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Title:
  simplescan does not release last page when scanning all pages from
  sheet feeder

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: simple-scan

  Maverick 32 bits, all updates installed.
  When scanning multiple pages from the sheet feeder in one go, Simplescan does 
not release the last page until either a new scan is started or the program is 
closed. It stops scanning though, so I assume it does recognize that the sheet 
feeder is empty.
  This is awkward when scanning double sides pages, because I would need to do 
the odd pages first, then reload all pages into the sheet feeder and scan the 
even pages. To do so now, I must pull the last page out of the scanner with 
mild force.

  cheers
  Tom

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[Desktop-packages] [Bug 660162] Re: simplescan does not release last page when scanning all pages from sheet feeder

2013-01-15 Thread Michael Nagel
could you attach a debug log of a session where it finally succeeds?

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Title:
  simplescan does not release last page when scanning all pages from
  sheet feeder

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: simple-scan

  Maverick 32 bits, all updates installed.
  When scanning multiple pages from the sheet feeder in one go, Simplescan does 
not release the last page until either a new scan is started or the program is 
closed. It stops scanning though, so I assume it does recognize that the sheet 
feeder is empty.
  This is awkward when scanning double sides pages, because I would need to do 
the odd pages first, then reload all pages into the sheet feeder and scan the 
even pages. To do so now, I must pull the last page out of the scanner with 
mild force.

  cheers
  Tom

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[Desktop-packages] [Bug 1094941] Re: simple-scan --fix-pdf causes Segmentation fault (core dumped)

2013-01-12 Thread Michael Nagel
can confirm with simple-scan 3.4.1

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

** Changed in: simple-scan (Ubuntu)
   Status: Incomplete = Confirmed

** Also affects: simple-scan
   Importance: Undecided
   Status: New

** Changed in: simple-scan
   Status: New = Triaged

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Title:
  simple-scan --fix-pdf causes Segmentation fault (core dumped)

Status in Simple Scan:
  Triaged
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  Following the fix advise in:
  https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/741628
  quote
  SOLUTION:
  ...
  This is now fixed for 3.1.90.

  To fix broken documents run the following:
  simple-scan --fix-pdf ~/Documents/*.pdf
  ...
  /quote
  on a Simple-Scan 2.32.0 document causes a Segmentation fault (core dumped).

  $ apt-cache policy simple-scan
  simple-scan:
Installed: 3.4.1-0ubuntu1.1
Candidate: 3.4.1-0ubuntu1.1
Version table:
   *** 3.4.1-0ubuntu1.1 0
  500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   3.4.1-0ubuntu1 0
  500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: simple-scan 3.4.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
  Uname: Linux 3.2.0-35-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17
  Architecture: amd64
  Date: Mon Dec 31 11:06:41 2012
  DriverPackageVersions:
   libsane 1.0.22-7ubuntu1
   libsane-extras N/A
   hplip 3.12.2-1ubuntu3.1
   hpoj N/A
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.04.1 LTS Precise Pangolin - Release amd64 
(20120823.1)
  MachineType: Hewlett-Packard HP G60 Notebook PC
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic 
root=UUID=8ed19201-fabf-4364-a507-c5c81024cffe ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/11/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.53
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3612
  dmi.board.vendor: Wistron
  dmi.board.version: 09.66
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Wistron
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.53:bd09/11/2009:svnHewlett-Packard:pnHPG60NotebookPC:pvr039212200C102:rvnWistron:rn3612:rvr09.66:cvnWistron:ct10:cvrChassisVersion:
  dmi.product.name: HP G60 Notebook PC
  dmi.product.version: 039212200C102
  dmi.sys.vendor: Hewlett-Packard

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[Desktop-packages] [Bug 1088187] Re: Scan doesn't give a preview and only saves in jpeg format

2013-01-12 Thread Michael Nagel
** Also affects: simple-scan
   Importance: Undecided
   Status: New

** Changed in: simple-scan
   Status: New = Confirmed

** Changed in: simple-scan (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  Scan doesn't give a preview and only saves in jpeg format

Status in Simple Scan:
  Confirmed
Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  I have used Simple Scan a lot on other machines etc.

  On my new laptop running 12.10, it doesn't really work.

  1) When I scan a page, the white blank page disappears so that there is only 
a blank grey area there. If I let it scan, nothing changes and only the grey 
background shows. It must have scanned correctly, however, as if I save as a 
JPEG, it works and the file looks okay.
  2) However, if I save instead as a PDF, only a blank white document is saved.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
  Uname: Linux 3.5.0-19-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  Date: Sun Dec  9 14:23:31 2012
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-09-30 (69 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Beta amd64 (20120926)
  MachineType: Dell Inc. Inspiron 5423
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-19-generic 
root=UUID=e8fd1b8e-1837-4efd-8466-e6a803e2f1eb ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/03/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0RMVR3
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA03:bd08/03/2012:svnDellInc.:pnInspiron5423:pvrNotSpecified:rvnDellInc.:rn0RMVR3:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 5423
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1097096] Re: can't scan more after scan all from document feeder

2013-01-12 Thread Michael Nagel
Please read https://help.ubuntu.com/community/SimpleScanHardwareIssues
even if this bug report is already a lot better than those initially targeted 
by that wiki page.

try xsane.

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  can't scan more after scan all from document feeder

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Steps to reproduce:
  * scan a single page
  * scan another page
  * scan all from feeder
  * scan another single page
  * scan all from feeder again

  
  Expected results:
  * all pages are scanned in correctly

  
  Current results:
  * can't scan anything more after scanning from the document feeder

  Attached please find a debug log (stripped from extraneous sane_read
  - GOOD lines).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-22.33-generic 3.5.7.2
  Uname: Linux 3.5.0-22-generic x86_64
  NonfreeKernelModules: wl nvidia
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: amd64
  Date: Tue Jan  8 01:51:18 2013
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  MachineType: Dell Inc. Latitude E6420
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-22-generic 
root=/dev/mapper/username--laptop-ubuntu--root ro rootflags=subvol=@ splash 
quiet vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/18/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd10/18/2011:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1074683] Re: Simplescan shows only grey on screen output

2013-01-12 Thread Michael Nagel
also check if it is an instance of Bug #1088187

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Title:
  Simplescan shows only grey on screen output

Status in “simple-scan” package in Ubuntu:
  Expired

Bug description:
  Since upgrading to 12.10, the screen output of my scans is just grey.

  My scanner (HP C6380) is working with xsane, and the output is OK.

  If I scan a document with simplescan and save it, the file is OK.

  It's just the screen output that is grey, so I can't check ok crop the
  scans before saving them.

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[Desktop-packages] [Bug 282853] Re: Pidgin reports MSN contacts with mobile number always online

2012-12-27 Thread Michael Nagel
i see this using finch on ubuntu 12.04 with the icq protocol as well...

** Changed in: pidgin (Ubuntu)
   Status: Expired = New

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Title:
  Pidgin reports MSN contacts with mobile number always online

Status in “pidgin” package in Ubuntu:
  New

Bug description:
  Binary package hint: pidgin

  Pidgin reports some MSN/Live buddies as online as soon as the program starts 
while they are off-line. This is probably something to do with the mobile 
functions in MSN. as though the capability to send messages to a mobile device 
(which can be turned off) means they are online.
  Messages send to such buddies are not received, nor is an error generated 
when trying to do so, or is asked to get some credit to send to mobile.
  Also buddy-pounces on 'sign on'  are triggered as soon as Pidgin starts.

  This is clearly a bug in Pidgin, as aMSN is reporting those contacts
  off-line  (but with mobile)

  This with Pidgin 2.5.1 on Intrepid beta with current updates (as of
  10-13-2008).

  It has been happening for some weeks now, so I guess it is something
  since alpha 6 or earlier.

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[Desktop-packages] [Bug 1091912] Re: escaner en ubuntu

2012-12-26 Thread Michael Nagel
lexmark all in ones probably will not work.
in general, this is relevant:

==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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https://bugs.launchpad.net/bugs/1091912

Title:
  escaner en ubuntu

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  no puedo escanear, porque el sistema no reconoce mi escaner
  multifuncional lexmark x2600

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: simple-scan 2.32.0-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
  Uname: Linux 2.6.35-22-generic i686
  Architecture: i386
  Date: Tue Dec 18 19:23:55 2012
  DriverPackageVersions:
   libsane 1.0.22~git20101223-0ubuntu1
   libsane-extras N/A
   hplip 3.10.6-1ubuntu10
   hpoj N/A
  InstallationMedia: This
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic 
root=UUID=4ca70598-a779-4111-83ed-7a4ced042d74 ro quiet splash
  ProcEnviron:
   LANG=es_CO.utf8
   SHELL=/bin/bash
  SimpleScanLog:
   
  SourcePackage: simple-scan
  dmi.bios.date: 01/10/2012
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: BEH6110H.86A.0038.2012.0110.1653
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DH61CR
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAG14064-207
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrBEH6110H.86A.0038.2012.0110.1653:bd01/10/2012:svn:pn:pvr:rvnIntelCorporation:rnDH61CR:rvrAAG14064-207:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1088432] Re: Simple Scan can't crop A4

2012-12-10 Thread Michael Nagel
is this about manually cropping after the scan or is it actually about
properly applying the selected paper size?

if it is about the latter, please read Bug #550856 that discusses how
utterly broken it is. also mention that it is about paper size so we can
merge the bugs and centralize discussion.

thanks!

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  Simple Scan can't crop A4

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Whenever I scan as A4 page, the resulting image shows an area bigger
  than A4. This doesn't make sense since if I set up A4 as paper size
  then I want and A4 document, not something larger.

  I attached two pages which are the resulting A4 documents scanned
  using simple-scan. One from feeder, the other from tray with 300dpi.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
  Uname: Linux 3.5.0-15-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  Date: Mon Dec 10 10:54:45 2012
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  InstallationDate: Installed on 2012-08-18 (113 days ago)
  InstallationMedia: Xubuntu 12.10 Quantal Quetzal - Alpha amd64 (20120724)
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-15-generic 
root=UUID=39d6c257-8797-4e23-803c-6c352d6ba74a ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/12/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0408
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-I DELUXE
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0408:bd04/12/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-IDELUXE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1088187] Re: Scan doesn't give a preview and only saves in jpeg format

2012-12-10 Thread Michael Nagel
could you please attach sample scans and a screenshot? thanks!

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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https://bugs.launchpad.net/bugs/1088187

Title:
  Scan doesn't give a preview and only saves in jpeg format

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  I have used Simple Scan a lot on other machines etc.

  On my new laptop running 12.10, it doesn't really work.

  1) When I scan a page, the white blank page disappears so that there is only 
a blank grey area there. If I let it scan, nothing changes and only the grey 
background shows. It must have scanned correctly, however, as if I save as a 
JPEG, it works and the file looks okay.
  2) However, if I save instead as a PDF, only a blank white document is saved.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: simple-scan 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
  Uname: Linux 3.5.0-19-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  Date: Sun Dec  9 14:23:31 2012
  DriverPackageVersions:
   libsane 1.0.23-0ubuntu1
   libsane-extras N/A
   hplip 3.12.6-3ubuntu4
   hpoj N/A
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2012-09-30 (69 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Beta amd64 (20120926)
  MachineType: Dell Inc. Inspiron 5423
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-19-generic 
root=UUID=e8fd1b8e-1837-4efd-8466-e6a803e2f1eb ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/03/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0RMVR3
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA03:bd08/03/2012:svnDellInc.:pnInspiron5423:pvrNotSpecified:rvnDellInc.:rn0RMVR3:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 5423
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1083670] Re: Scanner Acer paralelo no conecta

2012-11-27 Thread Michael Nagel
Hi Alex, please post your problem in English, so I can understand you.

Probably this is relevant:

==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1083670

Title:
  Scanner Acer paralelo no conecta

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Scanner marca Acer (ScanPrisa 640P) no es detectado al conectarse. Modelo 
6696-0QL fabricado en August-2001
  Se trata de un scanner de mesa, con conexión paralela (no tiene opción de 
conectarse por USB)

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-27.44-generic 3.0.45
  Uname: Linux 3.0.0-27-generic i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Tue Nov 27 11:25:40 2012
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard HP Compaq dc5100 MT(RQ302UC)
  ProcEnviron:
   LANGUAGE=es_PE:es
   PATH=(custom, no user)
   LANG=es_PE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-27-generic 
root=UUID=c07581af-1ab9-49f1-b4f2-92701ff4c81e ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/25/2005
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786C2 v01.07
  dmi.board.name: 09E0h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: 2UA64410ZV
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786C2v01.07:bd08/25/2005:svnHewlett-Packard:pnHPCompaqdc5100MT(RQ302UC):pvr:rvnHewlett-Packard:rn09E0h:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Compaq dc5100 MT(RQ302UC)
  dmi.sys.vendor: Hewlett-Packard

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[Desktop-packages] [Bug 536882] Re: Unable to set input paper size

2012-11-20 Thread Michael Nagel
Glasairman (wlk461): please open a new ticket and make it clear if you
are using xsane or simple-scan. thanks!

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https://bugs.launchpad.net/bugs/536882

Title:
  Unable to set input paper size

Status in Simple Scan:
  Fix Released
Status in “simple-scan” package in Ubuntu:
  Fix Released

Bug description:
  Binary package hint: simple-scan

  At the moment I'm using my Fujitsu ScanSnap S1500 document scanner with 
gscan2pdf. It works out of the box with Linux.
  I tested simple-scan today and scanned one document (A4). But for my scanner 
I need the option the set the page size because my scanner uses the wrong 
default size (not A4).
  So every scanned page is cropped on the bottom and it is a little to wide (as 
you can see on the screenshot)

  This are the commands where I find out which extra options my scanner
  provides and it shows me the default option too.

  bernd@lucid-desktop:~$ scanadf -L
  device `fujitsu:ScanSnap S1500:303564' is a FUJITSU ScanSnap S1500 scanner

  bernd@lucid-desktop:~$ scanadf --help -d fujitsu:ScanSnap S1500:303564
  Usage: scanadf [OPTION]...

  Start image acquisition on a scanner device and write image data to
  output files.

 [ -d | --device-name device ]   use a given scanner device.
 [ -h | --help ]   display this help message and exit.
 [ -L | --list-devices ]   show available scanner devices.
 [ -v | --verbose ]give even more status messages.
 [ -V | --version ]print version information.
 [ -N | --no-overwrite ]   don't overwrite existing files.

 [ -o | --output-file name ] name of file to write image data
   (%d replacement in output file name).
 [ -S | --scan-script name ] name of script to run after every scan.
 [ --script-wait ] wait for scripts to finish before exit
 [ -s | --start-count num ]  page count of first scanned image.
 [ -e | --end-count num ]last page number to scan.
 [ -r | --raw ]write raw image data to file.

  Options specific to device `fujitsu:ScanSnap S1500:303564':
Standard:
  --source ADF Front|ADF Back|ADF Duplex [ADF Front]
  Selects the scan source (such as a document-feeder).
  --mode Lineart|Halftone|Gray|Color [Lineart]
  Selects the scan mode (e.g., lineart, monochrome, or color).
  --resolution 50..600dpi (in steps of 1) [600]
  Sets the horizontal resolution of the scanned image.
  --y-resolution 50..600dpi (in steps of 1) [600]
  Sets the vertical resolution of the scanned image.
Geometry:
  -l 0..215.872mm (in steps of 0.0211639) [0]
  Top-left x position of scan area.
  -t 0..279.364mm (in steps of 0.0211639) [0]
  Top-left y position of scan area.
  -x 0..215.872mm (in steps of 0.0211639) [215.872]
  Width of scan-area.
  -y 0..279.364mm (in steps of 0.0211639) [279.364]
  Height of scan-area.
  --page-width 0..221.121mm (in steps of 0.0211639) [215.872]
  Specifies the width of the media.  Required for automatic centering of
  sheet-fed scans.
  --page-height 0..876.695mm (in steps of 0.0211639) [279.364]
  Specifies the height of the media.
Enhancement:
  . 

  there are more option but you can see the page-width and page-height above.
  The size of an A4 paper is 210 × 297
  So you can see that this size differs from 215.872 x 279.364. So I need an 
option to manually set the page size for the scanner

  ProblemType: Bug
  Architecture: i386
  Date: Wed Mar 10 20:47:35 2010
  DistroRelease: Ubuntu 10.04
  InstallationMedia: Error: [Errno 13] Permission denied: 
'/var/log/installer/media-info'
  Lsusb:
   Bus 003 Device 002: ID 093a:2500 Pixart Imaging, Inc. USB Optical Mouse
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 006: ID 04c5:11a2 Fujitsu, Ltd 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK Computer INC. A7N8X-E
  NonfreeKernelModules: lbm_nouveau lbm_ttm lbm_drm_kms_helper lbm_drm
  Package: simple-scan 0.9.7-0ubuntu1
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-15-generic 
root=UUID=bc4cecdc-b851-4343-9247-161596d3a369 ro quiet splash
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-15.22-generic
  SourcePackage: simple-scan
  Uname: Linux 2.6.32-15-generic i686
  dmi.bios.date: 11/12/2004
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS A7N8X-E Deluxe ACPI BIOS Rev 1013
  dmi.board.name: A7N8X-E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: REV 2.xx
  dmi.chassis.asset.tag: Asset-1234567890
  

[Desktop-packages] [Bug 1073796] Re: I've upgraded to 11.1. All of a sudden Simple Scan won't see that any scanner is attached.

2012-11-20 Thread Michael Nagel
Hi Daniel, thanks for the update! So -- if you allow the question -- is
this still relevant for you?

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https://bugs.launchpad.net/bugs/1073796

Title:
  I've upgraded to 11.1. All of a sudden Simple Scan won't see that
  any scanner is attached.

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  I've tried rebooting and all the simple stuff.  Scanner is USB and all
  other USB devices work fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-26.43-generic-pae 3.0.43
  Uname: Linux 3.0.0-26-generic-pae i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Wed Oct 31 20:20:51 2012
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  MachineType: TOSHIBA Satellite A665
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-26-generic-pae 
root=UUID=82a5b25a-b719-49e7-866c-7ccfb00d294f ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UdevDb: Error: [Errno 2] No such file or directory
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/13/2011
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 2.10
  dmi.board.asset.tag: NULL
  dmi.board.name: PHQAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnTOSHIBA:bvr2.10:bd07/13/2011:svnTOSHIBA:pnSatelliteA665:pvrPSAW6U-002023:rvnTOSHIBA:rnPHQAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: Satellite A665
  dmi.product.version: PSAW6U-002023
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1069308] Re: running 12.04 cannot find scanner epson tx110

2012-11-20 Thread Michael Nagel
thank you very much for the feedback!

** Changed in: simple-scan (Ubuntu)
   Status: New = Invalid

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https://bugs.launchpad.net/bugs/1069308

Title:
  running 12.04 cannot find scanner  epson tx110

Status in “simple-scan” package in Ubuntu:
  Invalid

Bug description:
  cannot find scanner under simple scan but printer side works fine

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[Desktop-packages] [Bug 1078798] Re: simple scan application crashes and closes while scanning multipages

2012-11-16 Thread Michael Nagel
==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1078798

Title:
  simple scan application crashes and closes while scanning multipages

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  I can not scan multipage because the 'simple-scan application closes
  after scanning the first page.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: hostname 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Wed Nov 14 17:33:04 2012
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu-Plus8 - Release i386
  MachineType: VIA Technologies, Inc. KM400-8235
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic 
root=UUID=0353621e-bb57-43b2-a228-8d2049f64d2c ro vga=789 quiet splash 
vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: Upgraded to oneiric on 2012-10-17 (28 days ago)
  dmi.bios.date: 09/15/2003
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 1006
  dmi.board.name: A7V8X-MX
  dmi.board.vendor: ASUS
  dmi.board.version: A7V8X-MX
  dmi.chassis.type: 3
  dmi.chassis.vendor: ASUS A7V8X-MX
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr1006:bd09/15/2003:svnVIATechnologies,Inc.:pnKM400-8235:pvr:rvnASUS:rnA7V8X-MX:rvrA7V8X-MX:cvnASUSA7V8X-MX:ct3:cvr:
  dmi.product.name: KM400-8235
  dmi.sys.vendor: VIA Technologies, Inc.

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[Desktop-packages] [Bug 1073796] Re: I've upgraded to 11.1. All of a sudden Simple Scan won't see that any scanner is attached.

2012-11-16 Thread Michael Nagel
this will probably not help with the scanning issue, but is there a
special reason why you use ubuntu 11.10 instead of 12.04lts?

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Title:
  I've upgraded to 11.1. All of a sudden Simple Scan won't see that
  any scanner is attached.

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  I've tried rebooting and all the simple stuff.  Scanner is USB and all
  other USB devices work fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-26.43-generic-pae 3.0.43
  Uname: Linux 3.0.0-26-generic-pae i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Wed Oct 31 20:20:51 2012
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  MachineType: TOSHIBA Satellite A665
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-26-generic-pae 
root=UUID=82a5b25a-b719-49e7-866c-7ccfb00d294f ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UdevDb: Error: [Errno 2] No such file or directory
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/13/2011
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 2.10
  dmi.board.asset.tag: NULL
  dmi.board.name: PHQAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnTOSHIBA:bvr2.10:bd07/13/2011:svnTOSHIBA:pnSatelliteA665:pvrPSAW6U-002023:rvnTOSHIBA:rnPHQAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: Satellite A665
  dmi.product.version: PSAW6U-002023
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1077541] Re: Simple scan should not just crash when it comes across problems

2012-11-16 Thread Michael Nagel
We know your pain! We lack the manpower to fix this better/sooner,
though the document recovery process is nearly working.

Big picture solution: Run scanner thread in separate process  --  Simple Scan 
Bugs Bug #564357
Short Term Workaround: Simple Scan crashes result in preventable data loss  --  
Simple Scan Bugs Bug #897469

I close this ticket to maintain a better overview. Please post further
comment to one of the bugs mentioned above to keep discussion at one
place. Thanks!

** Changed in: simple-scan (Ubuntu)
   Status: New = Invalid

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Title:
  Simple scan should not just crash when it comes across problems

Status in “simple-scan” package in Ubuntu:
  Invalid

Bug description:
  Much as I appreciate the wall of text in
  https://help.ubuntu.com/community/SimpleScanHardwareIssues it still
  sucks from a user perspective that the program just bombs if there is
  a problem.

  Please catch errors and provide useful diagnostics instead.

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[Desktop-packages] [Bug 1041916] Re: Touchpad of Fujitsu LifeBook AH532 not recognized

2012-11-15 Thread Michael Nagel
I have a Lifebook AH532 here as well, I use 12.04.1 with no 3rd party
repos/ppa whatever.

xinput --list
shows:
PS/2 Generic Mouse

and the trackpad works just fine, even though it is not recognized in the way 
described above.
could you explain what the problems/symptoms are with the default setup?

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Title:
  Touchpad of Fujitsu LifeBook AH532 not recognized

Status in “xserver-xorg-input-synaptics” package in Ubuntu:
  Confirmed

Bug description:
  Hi,

  on Ubuntu Precise 12.04.1 with kernel 3.2.0-29-generic
  the touchpad of the Fujitsu LifeBook AH532
  
(http://www.fujitsu.com/fts/products/computing/pc/notebooks-tablets/all-round/l
  is not recognized by the kernel.

  [Update: Same problem on Quantal as of 20120825]

  /proc/bus/input/device shows only a generic mouse:

  I: Bus=0011 Vendor=0002 Product=0001 Version=
  N: Name=PS/2 Generic Mouse

  Consequently, xinput shows
   Virtual core pointer  id=2[master pointer
     ↳ Virtual core XTEST pointerid=4[slave  pointer
     ↳ PS/2 Generic Mouseid=13   [slave  pointer

  tpconfig --info reveals that it *is* a synaptic:
  Found Synaptics Touchpad.
  Firmware: 8.96 (multiple-byte mode).
  Sensor type: unknown (0).
  Geometry: rectangular/landscape/up.
  Packets: absolute, 80 packets per second.
  Corner taps disabled;   no tap gestures.
  Edge motion: none.
  Z threshold: 6 of 7.
  2 button mode; corner tap is right button click.

  Kernel: linux-image-3.2.0-29-generic   3.2.0-29.46
  xorg:   xserver-xorg-input-synaptics   1.6.2-1ubuntu1~precise1

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xserver-xorg-input-synaptics 1.6.2-1ubuntu1~precise1 [modified: 
usr/share/X11/xorg.conf.d/50-synaptics.conf]
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Uname: Linux 3.2.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  Date: Sun Aug 26 20:43:59 2012
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  InstallationMedia: Ubuntu 12.04.1 LTS Precise Pangolin - Release amd64+mac 
(20120822.4)
  MachineType: FUJITSU LIFEBOOK AH532
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-29-generic 
root=/dev/mapper/fujiama-precise ro persistent quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/22/2012
  dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
  dmi.bios.version: Version 1.09
  dmi.board.name: FJNBB1C
  dmi.board.vendor: FUJITSU
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU
  dmi.modalias: 
dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.09:bd05/22/2012:svnFUJITSU:pnLIFEBOOKAH532:pvr:rvnFUJITSU:rnFJNBB1C:rvr:cvnFUJITSU:ct10:cvr:
  dmi.product.name: LIFEBOOK AH532
  dmi.sys.vendor: FUJITSU
  version.compiz: compiz 1:0.9.7.8-0ubuntu1.4
  version.ia32-libs: ia32-libs 20090808ubuntu36
  version.libdrm2: libdrm2 2.4.32-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.3+8.0.2-0ubuntu3.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.3+8.0.2-0ubuntu3.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 
1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:0.0.16+git20111201+b5534a1-1build2

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[Desktop-packages] [Bug 1074683] Re: Simplescan shows only grey on screen output

2012-11-08 Thread Michael Nagel
Could you please attach a screenshot?

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  Simplescan shows only grey on screen output

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  Since upgrading to 12.10, the screen output of my scans is just grey.

  My scanner (HP C6380) is working with xsane, and the output is OK.

  If I scan a document with simplescan and save it, the file is OK.

  It's just the screen output that is grey, so I can't check ok crop the
  scans before saving them.

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[Desktop-packages] [Bug 1073796] Re: I've upgraded to 11.1. All of a sudden Simple Scan won't see that any scanner is attached.

2012-11-08 Thread Michael Nagel
==
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it 
might indeed be a problem with Simple Scan, in our experience, most of the time 
it is not.
This is why we prepared a check-list at [1] that will let you find out whether 
or not it really is a problem with Simple Scan and what your options are in 
either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==

** Changed in: simple-scan (Ubuntu)
   Status: New = Incomplete

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Title:
  I've upgraded to 11.1. All of a sudden Simple Scan won't see that
  any scanner is attached.

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  I've tried rebooting and all the simple stuff.  Scanner is USB and all
  other USB devices work fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: simple-scan 3.2.1-0ubuntu1~oneiric1
  ProcVersionSignature: Ubuntu 3.0.0-26.43-generic-pae 3.0.43
  Uname: Linux 3.0.0-26-generic-pae i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Wed Oct 31 20:20:51 2012
  DriverPackageVersions:
   libsane 1.0.22-2ubuntu2
   libsane-extras N/A
   hplip 3.11.7-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  MachineType: TOSHIBA Satellite A665
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-26-generic-pae 
root=UUID=82a5b25a-b719-49e7-866c-7ccfb00d294f ro quiet splash vt.handoff=7
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UdevDb: Error: [Errno 2] No such file or directory
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/13/2011
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 2.10
  dmi.board.asset.tag: NULL
  dmi.board.name: PHQAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnTOSHIBA:bvr2.10:bd07/13/2011:svnTOSHIBA:pnSatelliteA665:pvrPSAW6U-002023:rvnTOSHIBA:rnPHQAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: Satellite A665
  dmi.product.version: PSAW6U-002023
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 1040784] Re: network issues during scan over network cause program crash

2012-11-08 Thread Michael Nagel
some bot did it automatically.
i dont have time for a close look right now, but i hope to get to it sometime.

** Changed in: simple-scan (Ubuntu)
   Status: Expired = Confirmed

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Title:
  network issues during scan over network cause program crash

Status in “simple-scan” package in Ubuntu:
  Confirmed

Bug description:
  HP Photosmart 4858

  This occured while scanning from a wireless printer over the wireless
  network.

  1. Scan the fist page of a document
  2. Scan a subsequent page and disconnect from the network while the job is 
processing.

  Actual result:
  A) Simple Scan goes grey and my 100 page scan is forever lost.
  B) No sign of a temporary file that I can salvage.

  Expected result: Scanning should stop but not crash, with an optional
  notice from simple-scan. I can save my document. Should be possible
  restore the connection and continue.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: simple-scan 3.4.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
  Uname: Linux 3.2.0-29-generic-pae i686
  NonfreeKernelModules: wl
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  Date: Thu Aug 23 18:20:44 2012
  DriverPackageVersions:
   libsane 1.0.22-7ubuntu1
   libsane-extras N/A
   hplip 3.12.2-1ubuntu3.1
   hpoj N/A
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Beta i386 (20120328)
  MachineType: Dell Inc. Studio 1535
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic-pae 
root=UUID=33b92b57-c8b9-43ed-bc6e-1fcaf9df94de ro quiet splash vt.handoff=7
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/30/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0F700C
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA05:bd07/30/2008:svnDellInc.:pnStudio1535:pvr:rvnDellInc.:rn0F700C:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Studio 1535
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 957589] Re: Language packs do not install LibreOffice help language packs

2012-09-22 Thread Michael Nagel
** Description changed:

+ WORKAROUND
+ ==
+ uninstall the english help package (libreoffice-help-en-us)
+ 
  Revised bug description
  ===
  
  Ubuntu's language packs don't install the LibreOffice help language packs.
  For instance language-pack-en should install libreoffice-help-en-us or 
libreoffice-help-en-gb; language-pack-de should install libreoffice-help-de and 
so on.
  
  libreoffice-help-en-us is currently special-cased and installed by
  ubuntu-desktop. Ubuntu flavors that don't ship LibreOffice are then
  forced to either install that several MB package or users will get
  redirected to webhelp when they click Help buttons in LibreOffice.

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Title:
  Language packs do not install LibreOffice help language packs

Status in LibreOffice Productivity Suite:
  Confirmed
Status in Ubuntu Italian ISO defaults package:
  Invalid
Status in Ubuntu Translations:
  Triaged
Status in “libreoffice” package in Ubuntu:
  Opinion

Bug description:
  WORKAROUND
  ==
  uninstall the english help package (libreoffice-help-en-us)

  Revised bug description
  ===

  Ubuntu's language packs don't install the LibreOffice help language packs.
  For instance language-pack-en should install libreoffice-help-en-us or 
libreoffice-help-en-gb; language-pack-de should install libreoffice-help-de and 
so on.

  libreoffice-help-en-us is currently special-cased and installed by
  ubuntu-desktop. Ubuntu flavors that don't ship LibreOffice are then
  forced to either install that several MB package or users will get
  redirected to webhelp when they click Help buttons in LibreOffice.

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[Desktop-packages] [Bug 953221] Re: UMAX Astra 1220U scanner support stopped working

2012-09-20 Thread Michael Nagel
if the problem arises with scanimage as well, the problem is within the sane 
libraries/drivers.
please take this to the sane-devel mailing list: 
http://lists.alioth.debian.org/mailman/listinfo/sane-devel
that is probably the only place where this can be solved...

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Title:
  UMAX Astra 1220U scanner support stopped working

Status in “simple-scan” package in Ubuntu:
  Incomplete

Bug description:
  trying to scan a page using SimpleScan and an old UMAX Astra 1220U
  scanner fails. There is a row size problem that causes SimpleScan to
  think that there are 3 more pixels per row than there really are,
  causing an intense shear (what are supposed to be vertical lines now
  have a slope of 1/3). There is also a colour offset problem.

  I am currently reporting about 11.10 (noncustomised). It used to work
  some years ago in Ubuntu (2008 approx) using SANE from inside GIMP. To
  get my sheet scanned today, I had someone do it for me from MacOS 9
  (!!!) because I don't have Ubuntu 2008 anymore.

  I think that there was also another version of Ubuntu in the meantime
  that made it fail in a totally different manner, but I don't have
  details and never reported it. This is just to say to be careful when
  going through previous versions of the code...

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[Desktop-packages] [Bug 992971] Re: libavformat53 Mismatching header version

2012-09-13 Thread Michael Nagel
** Also affects: mplayer (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  libavformat53 Mismatching header version

Status in “libav” package in Ubuntu:
  Confirmed
Status in “mplayer” package in Ubuntu:
  Confirmed

Bug description:
  Version details should be in the auto-loaded Apport file.

  $ mplayer blah_blah.mov
  MPlayer svn r34540 (Ubuntu), built with gcc-4.6 (C) 2000-2012 MPlayer Team

  Playing blah_blah.mov.
  libavformat version 53.21.0 (external)
  Mismatching header version 53.19.0
  libavformat file format detected.
  [snip]

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: libavformat53 4:0.8.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Tue May  1 20:24:45 2012
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 
(20120425)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: libav
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 515386] Re: No attachment when Thunderbird is set as default client.

2012-09-06 Thread Michael Nagel
hmmm:

this works:
thunderbird -compose attachment='file:///etc/hostname'
it creates an email with attachment

this does not work:
XDG_UTILS_DEBUG_LEVEL=100 xdg-email --attach /etc/hostname
it creates an email withou attachment and prints the following debug output:
DE is gnome
Checking /usr/share/ubuntu/applications/defaults.list
Checking /usr/share/gnome/applications/defaults.list
Running gvfs-open mailto:?attach=/etc/hostname;

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Title:
  No attachment when Thunderbird is set as default client.

Status in Simple Scan:
  Invalid
Status in Mozilla Thunderbird Mail and News:
  Invalid
Status in Xdg-utils:
  Fix Released
Status in “thunderbird” package in Ubuntu:
  Triaged
Status in “xdg-utils” package in Ubuntu:
  Fix Released

Bug description:
  Currently, when thunderbird is set as the default email client, when
  simple-scan tries to open a new message using mailto: , a new message
  window is opened for thunderbird, but there are no attachment.

  This is probably due to Thunderbird who does not support attachment
  with mailto because it is considered unsecure, but still, this makes
  user experience very poor, as the user is left thinking ok a new
  window opened, therefore the attachment must be somewhere... And
  thunderbird is pretty popular.

  Fortunately this might be easy to workaround. Picasa already did it
  using xdg-email script that I attached since its code show exactly
  what's needed. the run_thunderbird() function is the more important
  part in the file.

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[Desktop-packages] [Bug 311762] Re: Searching for selected text does not work with control characters

2012-08-24 Thread Michael Nagel
It creates a video of my desktop background.

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Title:
  Searching for selected text does not work with control characters

Status in The OpenOffice.org Suite:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Incomplete
Status in “openoffice.org” package in Ubuntu:
  Won't Fix

Bug description:
  Binary package hint: openoffice.org-writer

  if you have text selected and hit CTRL+F that text is inserted into the 
search field.
  this does not work if the text contains control characters like newline, 
newparagraph or tabulators.
  desired behaviour: it should work then, too.

  tested on open office 2.4 hardy and intrepid.
  --- 
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Alpha amd64 
(2029.1)
  Package: libreoffice 1:3.5.4-0ubuntu1.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Tags:  precise running-unity
  Uname: Linux 3.2.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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[Desktop-packages] [Bug 311762] Re: Searching for selected text does not work with control characters

2012-08-23 Thread Michael Nagel
I just tried to do a recording, but due to Bug #1005914 i cannot create
a useful record (only the background shows).

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https://bugs.launchpad.net/bugs/311762

Title:
  Searching for selected text does not work with control characters

Status in The OpenOffice.org Suite:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Incomplete
Status in “openoffice.org” package in Ubuntu:
  Won't Fix

Bug description:
  Binary package hint: openoffice.org-writer

  if you have text selected and hit CTRL+F that text is inserted into the 
search field.
  this does not work if the text contains control characters like newline, 
newparagraph or tabulators.
  desired behaviour: it should work then, too.

  tested on open office 2.4 hardy and intrepid.
  --- 
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Alpha amd64 
(2029.1)
  Package: libreoffice 1:3.5.4-0ubuntu1.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Tags:  precise running-unity
  Uname: Linux 3.2.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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[Desktop-packages] [Bug 311762] ProcEnviron.txt

2012-08-20 Thread Michael Nagel
apport information

** Attachment added: ProcEnviron.txt
   
https://bugs.launchpad.net/bugs/311762/+attachment/3268695/+files/ProcEnviron.txt

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https://bugs.launchpad.net/bugs/311762

Title:
  Searching for selected text does not work with control characters

Status in The OpenOffice.org Suite:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Incomplete
Status in “openoffice.org” package in Ubuntu:
  Won't Fix

Bug description:
  Binary package hint: openoffice.org-writer

  if you have text selected and hit CTRL+F that text is inserted into the 
search field.
  this does not work if the text contains control characters like newline, 
newparagraph or tabulators.
  desired behaviour: it should work then, too.

  tested on open office 2.4 hardy and intrepid.
  --- 
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Alpha amd64 
(2029.1)
  Package: libreoffice 1:3.5.4-0ubuntu1.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Tags:  precise running-unity
  Uname: Linux 3.2.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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[Desktop-packages] [Bug 311762] Re: Searching for selected text does not work with control characters

2012-08-20 Thread Michael Nagel
apport information

** Tags added: apport-collected precise running-unity

** Description changed:

  Binary package hint: openoffice.org-writer
  
  if you have text selected and hit CTRL+F that text is inserted into the 
search field.
  this does not work if the text contains control characters like newline, 
newparagraph or tabulators.
  desired behaviour: it should work then, too.
  
  tested on open office 2.4 hardy and intrepid.
+ --- 
+ ApportVersion: 2.0.1-0ubuntu12
+ Architecture: amd64
+ DistroRelease: Ubuntu 12.04
+ InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Alpha amd64 
(2029.1)
+ Package: libreoffice 1:3.5.4-0ubuntu1.1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
+ Tags:  precise running-unity
+ Uname: Linux 3.2.0-29-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

** Attachment added: Dependencies.txt
   
https://bugs.launchpad.net/bugs/311762/+attachment/3268694/+files/Dependencies.txt

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https://bugs.launchpad.net/bugs/311762

Title:
  Searching for selected text does not work with control characters

Status in The OpenOffice.org Suite:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Incomplete
Status in “openoffice.org” package in Ubuntu:
  Won't Fix

Bug description:
  Binary package hint: openoffice.org-writer

  if you have text selected and hit CTRL+F that text is inserted into the 
search field.
  this does not work if the text contains control characters like newline, 
newparagraph or tabulators.
  desired behaviour: it should work then, too.

  tested on open office 2.4 hardy and intrepid.
  --- 
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Alpha amd64 
(2029.1)
  Package: libreoffice 1:3.5.4-0ubuntu1.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Tags:  precise running-unity
  Uname: Linux 3.2.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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[Desktop-packages] [Bug 311762] Re: Searching for selected text does not work with control characters

2012-08-20 Thread Michael Nagel
as mentioned above, behavior of CTRL-F has been redefined in the meantime.
similar behavior can be reproduced by using CTRL-H now.

create a new document:
- type letter a
- type letter b
- hit tabulator key
- type letter c
- type letter d

now, if you select ab with the mouse and hit CTRL-H ab is inserted into the 
search for field. pressing find finds it.
if you however select with the mouse b c then b c is inserted in the 
search for field and nothing is found.

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https://bugs.launchpad.net/bugs/311762

Title:
  Searching for selected text does not work with control characters

Status in The OpenOffice.org Suite:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Incomplete
Status in “openoffice.org” package in Ubuntu:
  Won't Fix

Bug description:
  Binary package hint: openoffice.org-writer

  if you have text selected and hit CTRL+F that text is inserted into the 
search field.
  this does not work if the text contains control characters like newline, 
newparagraph or tabulators.
  desired behaviour: it should work then, too.

  tested on open office 2.4 hardy and intrepid.
  --- 
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Alpha amd64 
(2029.1)
  Package: libreoffice 1:3.5.4-0ubuntu1.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Tags:  precise running-unity
  Uname: Linux 3.2.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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[Desktop-packages] [Bug 882281] Re: gedit: backup file on save broken

2012-07-24 Thread Michael Nagel
** Summary changed:

- gedit is set to provide a backup file afer a save.  However, gedit has not 
done so since its ubuntu lucid release.  It just replaces the original copy of 
whatever file it being saved.  The preferences have been set to provide a 
backup.  This is not a permissions problem.  I can create new text files and it 
obviously writes them to the partition where I want to save the created new 
files.
+ gedit: backup file on save broken

** Description changed:

+ ORIGINAL TITLE:
+ 
+ gedit is set to provide a backup file afer a save.  However, gedit has
+ not done so since its ubuntu lucid release.  It just replaces the
+ original copy of whatever file it being saved.  The preferences have
+ been set to provide a backup.  This is not a permissions problem.  I can
+ create new text files and it obviously writes them to the partition
+ where I want to save the created new files.
+ 
  Gedit  does not create a backup file of a saved file even if the preferences 
of gedit are set to do so.  On a save it just over writes the original file 
without creating a backup copy of the original file (*.~ file).
  This problem has been present since Ubuntu 11.04.  It is still present now in 
Ubuntu 11.10.
  The problem does not exist in Ubuntu 10.04.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: gedit 3.2.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Wed Oct 26 10:57:05 2011
  ExecutablePath: /usr/bin/gedit
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  ProcEnviron:
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SourcePackage: gedit
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/882281

Title:
  gedit: backup file on save broken

Status in “gedit” package in Ubuntu:
  New

Bug description:
  ORIGINAL TITLE:

  gedit is set to provide a backup file afer a save.  However, gedit has
  not done so since its ubuntu lucid release.  It just replaces the
  original copy of whatever file it being saved.  The preferences have
  been set to provide a backup.  This is not a permissions problem.  I
  can create new text files and it obviously writes them to the
  partition where I want to save the created new files.

  Gedit  does not create a backup file of a saved file even if the preferences 
of gedit are set to do so.  On a save it just over writes the original file 
without creating a backup copy of the original file (*.~ file).
  This problem has been present since Ubuntu 11.04.  It is still present now in 
Ubuntu 11.10.
  The problem does not exist in Ubuntu 10.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: gedit 3.2.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Wed Oct 26 10:57:05 2011
  ExecutablePath: /usr/bin/gedit
  InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release i386 (20111012)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gedit
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1025046] Re: LiveCD installer for Ubuntu 12.10 refers to 12.04

2012-07-24 Thread Michael Nagel
The bot was triggered incorrectly.

** Package changed: gedit (Ubuntu) = ubuntu

** Changed in: ubuntu
   Status: New = Incomplete

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Title:
  LiveCD installer for Ubuntu 12.10 refers to 12.04

Status in Ubuntu:
  Incomplete

Bug description:
  The liveCD installer for Ubuntu 12.10 Quantal Quetzel beta 15-jul-2012
  refers graphically and textually to Ubuntu 12.04 LTS.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: gedit 3.4.2-1ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-4.4-generic 3.5.0-rc6
  Uname: Linux 3.5.0-4-generic i686
  ApportVersion: 2.3-0ubuntu4
  Architecture: i386
  Date: Sun Jul 15 17:12:22 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Alpha i386 (20120715.1)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gedit
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 986399] Re: Help links don't work in several games

2012-07-20 Thread Michael Nagel
I seem to have problems installing this upgrade.
With the Software Update GUI I cannot select the packages to be upgraded.
With apt-get upgrade and apt-get dist-upgrade I see them marked as kept 
back as cited below, but see no way to install them.

The following packages have been kept back:
  gnome-sudoku gnomine

The situation has been like that for some weeks now.
In desperation I tried synaptic, and the upgrade is possible using synaptic, 
but the attached warning/info is displayed.

Best Regards
Michael

** Attachment added: synaptic.png
   
https://bugs.launchpad.net/ubuntu/+source/gnome-games/+bug/986399/+attachment/3229261/+files/synaptic.png

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Title:
  Help links don't work in several games

Status in “gnome-games” package in Ubuntu:
  Fix Released

Bug description:
  [Impact]
  Clicking HelpContents doesn't work in glchess, gnect, gnibbles, gnobots2, 
gnotski, or gtali. The user-friendly names of these games are Chess, 
Four-in-a-Row, Nibbles, Robots, and Tali. None of these games are installed by 
default.

  [Development Fix]
  I've fixed this in git and so it should be fixed with GNOME Games 3.4.2.

  [Stable Fix]
  Submitted to -precise-proposed as 3.4.1-0ubuntu2.

  [Test Case]
  Open these games and click HelpContents. Does the help manual show?

  [Regression Potential]
  I don't think the help for these games can get any worse than not showing up 
at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: glchess 1:3.4.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
  Uname: Linux 3.2.0-23-generic x86_64
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: amd64
  CheckboxSubmission: 201084ed41ea7548f8becd47fa4d1e6c
  CheckboxSystem: c541d13ea4f205f2fd751f76ed21105b
  Date: Fri Apr 20 17:12:07 2012
  SourcePackage: gnome-games
  UpgradeStatus: No upgrade log present (probably fresh install)

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