RE: Alerts during a call?

[Shai]

Hi Kirsten, 
If VoiceOver is reading out your messages without interaction on your part,
you might want to turn off message preview in settings/notifications.
Although you would have to go into the messages app when you receive a
message to read it,  at least your message will not be reading out when
someone calls you only the person's name or number.



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Kirsten Edmondson
Sent: Monday, August 12, 2013 3:34 PM
To: viphone@googlegroups.com
Subject: Re: Alerts during a call?



Am I the only person who remembers a time when an alert sound would  sound
but voice-over did not read out the message while you were in a call?
Perhaps there was some ability to do this which now does not exist, I think
though that it was just the way things worked back then, whenever then is
that I remember.
Am I also the only person who, whilst  in a call, does not seem to be able
to get triple  home to work to turn voice-over off, even though it will do
it in every other time. Often, I cannot turn speech off with the finger
gesture either. My phone when I take it away from my ear, does a funny click
buzz clunk  sound and therefore does not do the usual thing.  I seem to
remember that this was an issue with iOS six.? That people have complained
on this list in the past that they cannot turn voice-over off while on a
call. I am not talking about turning it off permanently, I am talking about
stopping it Reading alerts. And I totally agree with the likes of Sieghard
ETC, that there should be a setting in the settings which asks you whether
you  whether you would like it to read out an alert during a call. I don't
have a problem with this at any other time, but I was leaving a voicemail
for somebody last week and I could not stop it, even by tapping the screen
as you would normally, from reading out the entire, very long, text message
while I was trying to leave my voicemail. This meant the person on the other
end, to whom I was leaving a message, also heard my text message which might
be personal to me or even been about them!  why is that fair? Why can there
not be an option to turn off? No one else has that issue.
I love voice over. But as I said, I'm pretty certain it didn't always do
this. It is only recently this has started to annoy me so I find it very
interesting that someone else has brought up on the list at the very time I
am thinking about it and have been thinking about emailing Apple. I'm glad
to know that others have done so before me. I am not so glad that like so
many other things, Apple have not been able to fix it yet.
I shall write imminently.
Kirsten 

Sent from my iPhone

On 12 Aug 2013, at 08:22, Robert Doc Wright 
wrote:

> ok, you would like voiceover to drop its volume while you're in a call 
> but you don't want it off in case you need to look up something during the
call.
> Are you wanting some sort of gesture to let voiceover know that you 
> need it during the call or should this be a siri feature?
> ***
>  When you give unto others whether or not they give to you in return, 
> It matters not for your job is  Complete  and your rewards forthcoming.
> 
> - Original Message -
> From: "Sieghard Weitzel" 
> To: 
> Sent: Sunday, August 11, 2013 10:59 PM
> Subject: RE: Alerts during a call?
> 
> 
> HiChuck,
> 
> Of course I want Voiceover to announce who is calling, but as soon as 
> I answer the call I'd like it to shut up. Turning off speech is a 
> work-around and it's OK as far as it goes, but as I said, if I am out 
> and about I either have my Bluetooth earpieceor the Apple Earpods 
> hanging around my neck and I answer calls that way without ever 
> touching the phone and if it's tucked away then having to turn off 
> speech is not convenient. There are of course also those cases where I 
> need speech to be on because maybe I need to look up a phone number 
> while I am on a call or check something else. As I said, I am fully 
> aware of the work-arounds, but just because I found an often 
> inconvenient fix for a problem doesn't mean it's a solution and that the
problem should not be addressed.
> I also can say for sure that from the responses I read in previous 
> discussions there are way more people who like Tess, Donna, myself and 
> others feel this is an annoying issue as opposed to the few who said 
> they like it the way it is. I think it's OK to hear whatever sound an 
> incoming email, text or push notification makes and if I am really so 
> desperate to know while I am still talking on the phone who emailed or 
> texted me, then I can open mail, messages or the notification centre 
> and check. Otherwise I can concentrate on who I am talking to and once 
> I am done I can check what happened while I was on the phone.
> 
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Chuck Dean
> Sent: Sund

Inserting add field in contacts in IOS 6.1.4

[Shai]

Hi, 
I am using an iPhone5 with IOS 6.1.4 and am having an issue when adding a
field such as notes to a contact. When I go to the insert add field option
and double tap the option of adding notes to a contact, I am placed in the
text field where I am able to type text; however, I am unable to delete
using the delete key. Has anyone else noticed this? 
Thanks in advance for any responses


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RE: Apple Accessibility about screen curtain and battery, was: battery draining

[Shai]

Hello Sieghard,
Thanks for checking in on this. Would it be good then to turn screen curtain
off, set brightness down to 0 and turn autobrightness off to keep that
setting?
Also, what about if a sighted person were to use the phone, should that
setting be left on? Would one still get the same affect of increased battery
life? 
Thanks in advance for your response


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Sieghard Weitzel
Sent: Tuesday, September 10, 2013 12:29 PM
To: viphone@googlegroups.com
Subject: Apple Accessibility about screen curtain and battery, was: battery
draining

Hello Listers,

As has been pointed out before, the screen curtain does not help extend
battery life. I wrote to Apple Accessibility and ask for an official
statement regarding screen curtain and brightness and below is the reply:

From: Apple Accessibility [mailto:accessibil...@apple.com]
Sent: Tuesday, September 10, 2013 7:45 AM
To: siegh...@live.ca
Subject: [415306] Screen curtain and battery draining

Hello, Sieghard.

Dimming the screen is the correct means of regulating backlight power
consumption for best battery life between charges.  Officially:

"[turning] screen curtain 'on' has no effect on battery. Dimming the screen
does effect the battery."

The curtain function is a means to obscure screen content quickly, hence the
three-finger triple-tap activates it.

Please feel welcome to share this information with your discussion group.

Regards
Apple Accessibility

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RE: Features of the 5S and 5C

[Shai]

Hello Keith, 
Yes, from what I have read, the fingerprint feature is optional. One can
activate and deactivate this at any time.
Hope that helps


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Kramlinger, Keith G., M.D.
Sent: Tuesday, September 10, 2013 7:42 PM
To: 'viphone@googlegroups.com'
Subject: RE: Features of the 5S and 5C

Is the fingerprint feature optional? If not, it might make it hard to loan
one's phone to a family member for an afternoon, as I sometimes need to.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Corey Michael Cook
Sent: Tuesday, September 10, 2013 8:16 PM
To: viphone@googlegroups.com
Subject: RE: Features of the 5S and 5C

For me the fingerprint feature might just be the best new feature.


Corey Cook
Facebook:
corey.coo...@gmail.com

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Sieghard Weitzel
Sent: Tuesday, September 10, 2013 9:15 PM
To: viphone@googlegroups.com
Subject: RE: Features of the 5S and 5C

Just out of curiocity, Mike, what would make you hesitate to use the
fingerprint sensor?

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Mike Arrigo
Sent: Tuesday, September 10, 2013 1:28 PM
To: viphone@googlegroups.com
Subject: Re: Features of the 5S and 5C

The 5 s has a 64 bit processor and a slightly better camera than the 5. 
It also has the finger print scanner though I would be very hesitant to use
that. The 5 c in basically a plastic version of the iphone 5.
Original message:
> I've seen lots of posts about the purchase of these phones, but 
> haven't
seen
> any posts about the features offered.  What is the difference between 
> the two?  I now have the 4S, and was planning on upgrading to the 5, 
> with the hopes that one would be offered at a less expensive price.
> Someone mentioned the 5 will be no longer available?

> Karen P

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RE: VoiceOver reporting Phone Is Locked twice

[Shai]

Hi, 
I do see this on my iphone5. 
Any time I lock the screen, the phone announces screen locked twice. Once
right away and another a few seconds later.


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Agent086b
Sent: Tuesday, October 22, 2013 9:58 PM
To: viphone@googlegroups.com
Subject: Re: VoiceOver reporting Phone Is Locked twice

Hello,
I don't see this on my iPhone5.
wonder if it is model specific.
Max.

On 23/10/2013, at 11:34 AM, AnonyMouse 
wrote:

> Hello Everyone,
> 
> Actually, this has been there since the iOS 7 Beta phase. A number of 
> people have reported ever since the release of the iOS 7.0. This is 
> unfortunate for those that haven't had this issue until now. Yes, I 
> agree it is quite annoying.
> 
> Be sure to report this to the Apple Accessibility Team so this can be
fixed.
> I have already reported it but the more people report this the more 
> likely it will not be push to the bottom of the stack to fix.
> 
> Regards,
> AnonyMouse
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf of Rick Alfaro
> Sent: Tuesday, October 22, 2013 6:58 PM
> To: viphone@googlegroups.com
> Subject: Re: VoiceOver reporting Phone Is locked twice
> 
> Hi, I'm also seeing this on my iPhone 5s with 7.03.  I don't recall 
> hearing this at all before this version.
> 
> 
> 
> Best Regards,
> 
> Rick alfaro
> 
> On 10/22/2013 7:28 PM, Robin Frost wrote:
>> Hi Everyone,
>> Perhaps I'm late to this party but I've never noticed this behavior 
>> Before iOS 7.0.3.  Now when I lock my iPhone 5s VoiceOver reports 
>> That the device is locked just after the locking sound is heard but 
>> then it feels the need to reiterate it to me some 9 seconds later.  
>> Has anyone else seen this behavior now or in previous iOS versions 
>> and I've just missed it?  Might anyone have a clue why Apple would 
>> feel the need to have VoiceOver report it two times in this manner?  
>> Thanks for any light anyone could shed on this for me.
>> Robin
>> 
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RE: Text messages in lock screen

[Shai]

Hi Katey, 

Try going to your settings and notification center. Next, swipe right until
you get to messages and double tap on this. There is an option in there that
says show on lock screen. Turn this off and the messages should now not read
there.

Hope that helps

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Katey Glass
Sent: Wednesday, November 13, 2013 6:05 AM
To: viphone@googlegroups.com
Subject: Re: Text messages in lock screen

 

Mark,

 

I appreciate your efforts.  That didn't change it, the 1st setting was as
you said, but I did change preview first to lines to none and it still reads
my entire text on the lock screen instead of just saying one message.  :(
I'm not sure what's going on and why it suddenly changed behaviourss!  :(
This just simply doesn't make any send what-so-ever!  

 

I'm at work now, so can't really call Rick, I may try at lunch as I can be
on an office phone but there are no other settings on the phone that we can
physically fix.  Like I said to another email, I may re-sync my 4s to the
cloud and restore from that back up as that one isn't doing this, or wasn't
doing at at the time.  

 

For now, I've jsut put my mute switch on and then it doesn't read the texts
out on the lock screen.  I simply don't understand.  

 

Thanks for trying

 

Katey 




A true friend is someone who reaches for your hand and touches your heart. 


Visit my FaceBook page at: www.facebook.com/kateyjax

 

On Wed, Nov 13, 2013 at 3:10 AM, M. Taylor  wrote:

Hello Katey,

I am so sorry for your distress.

You know, there are two more settings you should confirm in order to insure
that Text messages will not be automatically read by VoiceOver on the lock
screen.

Do the following.

A.
1.
>From the Settings menu, select Messages.

2.
Make sure the "Show Subject Field" option is set to off.

B.
1.
>From within the Settings list, select Mail, Contacts, Calendars.

2.
Just below the Fetch settings area, you will see the Preview option.  Make
sure this is set to none.

Hopefully that will do it.

Good Luck,

Mark



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Katey Glass
Sent: Tuesday, November 12, 2013 2:15 PM
To: ; gold-idev...@googlegroups.com
Subject: Text messages in lock screen

Good Afternoon all,

I have a 5s running iOS 7.0.3 and suddenly today it started reading my
text/iMessages when the lock screen in son.  I changed no settings!   Up
until today it just told me I had a notification or something.

So I double checked in general>accessibility>VoiceOver and read in lock
screen is set to off.

I called Apple Accessibility and they were baffled.  I then reset (again)
all my settings   Guess what?  I still have my SMS/iMessages read in lock
screen.

Also, if I turn off my iphone when I turn it on, right after I reboot it and
it says VoiceOver on it fetches my email. Even without my having changed
those settings.  I have it set to fetch to manually and mail was not in the
App Switcher.

I think I need to see a Genius.  I've had problems with this iPHone since I
got it.  Not just the usual volume setting, but when I tried to use iCloud
to restore it from my 4s some of the programs didn't come, like Pandora and
I had to use my computer backup which then got me Pandora back but lost
ringtones.

I still have my 4s and wonder if I should whipe my 5s and set it up as a new
device?  after re syncing my 4s as both cannot be in the cloud!

Please help me.

thanks,

Katey

Sent from my iPad

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RE: New Iphone's 5S with questions

[Shai]

Hi, 
Check notification center/messages. In there, one can turn off options
related to what is spoken about messages as well as how they would like to
have their messages displayed on screen e.g an alert banner etc. 
If one's messages are being read aloud on the lock screen and while the
phone is unlocked, I would turn off the option for message preview. Now a
person will only hear who the message is from and not the entire message
itself.
If one tries this option, please let us know whether this worked for an
iphone5s as I remember this question coming up on list awhile back about a
similar issue.
Hope that helps




-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of RobH.
Sent: Wednesday, November 27, 2013 11:24 PM
To: viphone@googlegroups.com
Subject: Re: New Iphone's 5S with questions

Fiddle around in notifications for that.  Can't be specific,  there's quite
a lot in there.
- Original Message -
From: "Blind Treasures " 
To: 
Sent: Thursday, November 28, 2013 4:11 AM
Subject: New Iphone's 5S with questions


As the subject states, both my wife and I got new IPhone 5S yesterday and
have run into a little issue that I'm hoping someone has the answer to.
When we get a text message and go to unlock the screen by pressing the home
or power button, before we can even unlock the screen, VO is reading out the
message. This is also the case if we are doing something else on the phone
and a text message comes in, VO will read it out loud.
We do not want VO to read text messages out loud since we might be somewhere
where we wouldn't want everyone around us to hear it. Who knows what kind of
text message we might get! LOL When we were using the IPhone 5 on IOS 6, all
VO would announce out loud is who the message was coming from and this is
how we would like it to work.
Any help with this would be greatly appreciated. I've tried playing around
with different options but no luck. Thanks in advance and everyone have a
wonderful Thanksgiving.


"I'd rather be infected with love for the tiniest sliver of a second than
live a hundred years smothered by a lie."--Lena Haloway

Blind Treasures
sa...@blindtreasures.com
PH: 804-726-8900
Web: www.blindtreasures.com




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RE: Hanging Up Calls

[Shai]

Hi, 

To hang up a call, you can also hold the phone to your ear and while doing
so, press the sleep wake button once at the top of the phone. 

This will say "screen locked" and hang up the call. 

Hope that helps

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Lee Jones
Sent: Monday, December 02, 2013 6:05 PM
To: viphone@googlegroups.com
Subject: Hanging Up Calls

 

Dear List, today I had difficulties hanging up calls.  Voice over went dead.
The end button is usually spoken very low for me but just audible but today
there was nothing.  I tried the two finger double tap about eight times with
no joy. I thought that my gestures mayh have been sloppy, but the two finger
double tap to pause audio in podcasts works on the first or second try. In
extremus are there any other methods for hanging up calls? Can you set how
much voice over's volume decreases when a call is initiated? You can't use
the volume rotor if there is no voice feedback. What percentage volume is
recommended before calling to make voice over audible with the decrease in
volume assuming I can get it to go over 25 percent.

For me the rotor bug is not just the 25 percent limit, but also that if you
move it from five percent to ten percent and keep going the same way
sometimes you go back to 5 percent instead of on to 15 percent. 

 

Many Thanks, Lee 

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read2go and IOS7

[Shai]

Hi, 

Has anyone had a chance to try read2go with IOS7? If so, are items working
as expected?  

Thanks in advance for any responses

 

 

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RE: Kindell verses iBooks

[Shai]

Hello Kimber, 
When you mentioned that the reading experience seems more natural to you do
you mean with voiceover or in braille? This is a subject I am following with
great interest as I will have to make a decision about one of these methods
for school and wanted to get peoples' opinions on which would have a
smoother reading experience.  For reading, I will be using braille with
voiceover speech from time to time. 
Thanks in advance


 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Kimber Gardner
Sent: Monday, September 23, 2013 5:14 AM
To: viphone@googlegroups.com
Subject: Re: Kindell verses iBooks

Though I use both apps, I prefer the Kindle. I think the slection of books
is greater for the Kindle and the overall reading experience feels more
natural to me. Just my opinion, of course.

Kimber

On 9/23/13, Prof. Kadel  wrote:
> Hello list,
>
> I'm wondering if folks have a preference for iBooks or the Kindell app 
> on the iPHone? Given the problems I started having with iBooks, I 
> downloaded the Kindell app this weekend and have had a good experience 
> with it thus far. Thoughts or experiences would be welcome?
>
>  Brad
>
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RE: Kindell verses iBooks

[Shai]

Hi Ricardo and others on this subject, 
Thank you for your responses. In trying out both a Kindle book and an iBook,
I noticed that the kindle app does not announce page numbers as one moves
page by page neither in braille or with voiceover. Is there a setting that I
am missing? Or is this really the case with the app? 
Also, if one were to get the kindle copy and it is available through a third
party seller, would one simply download the book  and transfer it to the
Kindle app via iTunes? 
 Thanks in advance for any responses


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Ricardo Walker
Sent: Monday, September 23, 2013 9:32 AM
To: viphone
Subject: Re: Kindell verses iBooks

Hi,

I recommend trying both to see what reading experience you prefer.  As far
as Voiceover speech, there's really no difference in my opinion.  They both
do continuous reading.  In iBooks, you might find it easier to navigate via
table of contents in books since this is not always provided in Kindle
books.  But, both apps are free, and both have free books you can download
so you can get a feel for which one you like best with Braille support.  

Ricardo Walker
rica...@appletothecore.info
Twitter:@apple2thecore
www.appletothecore.info

On Sep 23, 2013, at 12:26 PM, Shai  wrote:

> Hello Kimber,
> When you mentioned that the reading experience seems more natural to 
> you do you mean with voiceover or in braille? This is a subject I am 
> following with great interest as I will have to make a decision about 
> one of these methods for school and wanted to get peoples' opinions on 
> which would have a smoother reading experience.  For reading, I will 
> be using braille with voiceover speech from time to time.
> Thanks in advance
> 
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Kimber Gardner
> Sent: Monday, September 23, 2013 5:14 AM
> To: viphone@googlegroups.com
> Subject: Re: Kindell verses iBooks
> 
> Though I use both apps, I prefer the Kindle. I think the slection of 
> books is greater for the Kindle and the overall reading experience 
> feels more natural to me. Just my opinion, of course.
> 
> Kimber
> 
> On 9/23/13, Prof. Kadel  wrote:
>> Hello list,
>> 
>> I'm wondering if folks have a preference for iBooks or the Kindell 
>> app on the iPHone? Given the problems I started having with iBooks, I 
>> downloaded the Kindell app this weekend and have had a good 
>> experience with it thus far. Thoughts or experiences would be welcome?
>> 
>> Brad
>> 
>> --
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> 
> 
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> S

VoiceOver loses focus when moving through next and previous stations Pandora 5.5 IOS 7.1.2

[Shai]

Hi all,
In using version 5.5 of the Pandora app with IOS 7.1.2 I have noticed
that VoiceOver loses focus in the stations tab. When I attempt  to
swipe left or right through my list of previous or next stations, or
when trying to explore the screen to discover stations, VoiceOver
either places me on the add station button, shuffle stations icon or
the profile tab. Has anyone else encountered this behavior and if so,
how have you remedied this issue?
 Thanks in advance for any responses

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Question about app for being able to view links in Facebook newsfeed with VoiceOver

[Shai]

Hi, 

Can anyone recommend an app or solution on the iPhone for being able to
double tap on links and view them using VoiceOver with Facebook? I have
tried to use the Facebook app with VoiceOver; however, I am finding that I
am unable to double tap a link in a newsfeed status to view the article or
video that was posted. The only current solution I have found is to find the
status I would like to view the link for and double tap it, double tap on
the action button and double tap on the copy link to this post. I next paste
this link into Safari and am able to view the post and link this way. 

  

Thanks in advance for any responses

 

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RE: Hanging Up Calls

[Shai]

Hi Alan, 
Yes, while having the phone to your ear, pressing the lock button would
disconnect the call. 
Hope that helps


-Original Message-
FROM viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of
Alan Paganelli
Sent: Tuesday, January 14, 2014 9:17 AM
To: viphone@googlegroups.com
Subject: Re: Hanging Up Calls

So are you saying then that pressing the lock button disconnects the call? I
had never thought of that!  Then again, there's probably a lot of things
I've never thought about!   There are times when I don't have my
Plantronics Bluetooth Legendwith me and this would be handy.

Thanks!


Regards,

Alan

Teenagers; Tired of being harassed by your stupid parents?  Act now! 
Move out.  Get a job.  Pay your bills wile you still know everything.

Please click on:
HTTP://WWW.home.earthlink.net/~alanandsuzanne/
There, you'll find free files of my arrangements and performances played on
the Yamaha Tyros 1 keyboard.  The albums in Technics  format formerly on my
website are still available upon request.  Thanks for listening!

- Original Message -
From: "Christopher Chaltain" 
To: 
Sent: Monday, January 13, 2014 5:33 PM
Subject: Re: Hanging Up Calls


>I don't have a problem with this. When I take my phone away from my ear, I 
>wait until the speaker phone kicks in and then I do a two finger double 
>tap. If you don't want to pull your phone away from your face or wait until

>the speaker phone kicks in then just hit the lock button.
>
> On 01/13/2014 05:05 PM, Wayne Merritt wrote:
>> If hanging up is a constant issue, you can also find the End Call
>> button in the lower left corner of the screen and double tap that to
>> end a call.
>>
>> Wayne
>>
>> On 1/13/14, Ekstrand, Pamela A. -ND  
>> wrote:
>>> I often have this issue as well with hanging up a call.  And, like you, 
>>> I
>>> never have the issue with starting and stopping music, etc.  So, it 
>>> isn't
>>> just you, and I have not figured out yet what I might be doing wrong.
>>>
>>> Pam
>>>
>>> 
>>> From: viphone@googlegroups.com [viphone@googlegroups.com] On Behalf Of 
>>> Dan
>>> Rossi [danrossi1...@gmail.com]
>>> Sent: Monday, January 13, 2014 4:27 PM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Hanging Up Calls
>>>
>>> I did a quick search of the archives, and found this thread about
>>> difficulties with hanging up a call.  Was wondering if there were
>>> other threads about this as well, or if others have been experiencing
>>> the same issue.  I seem to have a lot of difficulty doing a
>>> two-fingered double tap to end a call.  It works 100% of the time when
>>> I am pausing or restarting books in the audible app.  I've gone
>>> through the practice and never fail for the two-finger tap to
>>> register.  I even placed calls from my land line to my cell phone and
>>> attempt to hang up from the cell phone.  It fails to hang up most of
>>> the time.  I am under know pressure since it is only me on the other
>>> end.  I take my time, try various finger positions, various locations,
>>> but it refuses to disconnect.
>>>
>>> So, is it only me and the person who started this thread that are
>>> having this issue?  Did the person who started the thread get better
>>> at hanging up or are you still having the issue?
>>>
>>> Thanks.
>>>
>>> --
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Question about selecting a station as genre in Itunes radio with IOS 7.1

[Shai]

Hi, 

In going to the new station button in the music app on my iPhone with ios
7.1 and finding the genre that I would like to listen to and double tapping
an associated station, I am unable to find the button that states add
station to genre or any other button of a similar nature. I have tried
flicking left and right, but I am only getting other associated stations and
a back button. This leaves me listening to the audio preview. Has anyone had
trouble with this? If so, what work arounds did you use? Thinking that I had
too many stations,  I deleted a few and tried again by restarting the app
from the app switcher;  but I was still unable to add a station. 

Thanks in advance for any solutions

 

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Question about selecting a station as genre in Itunes radio with IOS 7.1

[Shai]

Hi, 

I am reposting my question again in case it was missed or did not make the
list. 

In going to the new station button in the music app on my iPhone with ios
7.1 and finding the genre that I would like to listen to and double tapping
an associated station, I am unable to find the button that states add
station to genre or any other button of a similar nature. I have tried
flicking left and right, but I am only getting other associated stations and
a back button. This leaves me listening to the audio preview. Has anyone had
trouble with this or have any solutions I can try?  If people have had
trouble,  what work arounds were used? 

Thinking that I had too many stations,  I deleted a few and tried again by
restarting the app from the app switcher;  but I was still unable to add a
station. Thanks in advance for any recommendations

 

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RE: Question about selecting a station as genre in Itunes radio with IOS 7.1

[Shai]

Hi David, 

Thank you for this solution. When I try and do this, I do get the ascending 
tones when I double tap and hold  on the station title;  however, flicking 
right gives me more stations in that genre but not an unlabeled button to add 
the desired  station. I also tried double tapping on the desired stationand 
then performing the double tap and hold gesture and flicking right,  but that 
did not produce any result. 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
David Chittenden
Sent: Sunday, March 30, 2014 1:32 PM
To: viphone@googlegroups.com
Subject: Re: Question about selecting a station as genre in Itunes radio with 
IOS 7.1

 

I played around with it for a little while. When on the screen where previews 
start playing, double-tap and hold on the title of the station desired. After 
the triple ascending tones that indicate pass through, flick right twice to the 
unlabelled button and double-tap. This starts playing the station and adds the 
station to My Stations. 

David Chittenden, MSc, MRCAA

Email: dchitten...@gmail.com

Mobile: +64 21 2288 288

Sent from my iPhone


On 31 Mar 2014, at 7:47, "Shai"  wrote:

Hi, 

I am reposting my question again in case it was missed or did not make the 
list. 

In going to the new station button in the music app on my iPhone with ios 7.1 
and finding the genre that I would like to listen to and double tapping an 
associated station, I am unable to find the button that states add station to 
genre or any other button of a similar nature. I have tried flicking left and 
right, but I am only getting other associated stations and a back button. This 
leaves me listening to the audio preview. Has anyone had trouble with this or 
have any solutions I can try?  If people have had trouble,  what work arounds 
were used? 

Thinking that I had too many stations,  I deleted a few and tried again by 
restarting the app from the app switcher;  but I was still unable to add a 
station. Thanks in advance for any recommendations

 

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audo correct spelling on iOS using bluetooth keyboard with VoiceOver

[Shai]

Hello,
When I send text messages or emails using a bluetooth keyboard, I
notice that there are spelling suggestions which come up but I do not
know how to interact with these and select the correct suggestion or
cancel out of this area if I do not want any of the choices.  Has
anyone found a solution?
Thank you in advance for any responses

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Re: Facebook

[Shai]

Hello Lois,
The check in button is now under the "What's on Your Mind" area of the
app. When the app is first opened double tap on this and then you
should be able to flick right to the check in button which is just
passed the live video button. You should be able to check in fine from
there.
I hope that helps


On 7/24/16, Lois Butterfield  wrote:
> Hi all,
>
> Has anyone figured out how to check in with the latest update?
>
> Thanks,
> Lois
>
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Re: Ring doorbell app

[Shai]

Hello,
I thought that I would let you know that there is a podcast from
February 2016 on AppleVis published by David Woodbridge which
demonstrates how to install the Ring Video Doorbell and work with
their iOS app. For a review, you may want to check it out.
 Hope that helps

On 7/31/16, grahamnroby via VIPhone  wrote:
> Hi sieghard,
>
> When yours arrives I'd be very interested to know how  you get. on. with it.
>
> I think this could be of real benefit to our community especially for those
> living alone or those with security concerns.
>
> Best
>
> Graham
>
>
> Sent from my iPad
>
>> On 29 Jul 2016, at 23:38, Sieghard Weitzel  wrote:
>>
>> I assume so, like I said, I don't have the Ring doorbell yet, but I'm
>> pretty sure it's the same as the ring.com website.
>>
>> -Original Message-
>> From: grahamnroby via VIPhone [mailto:viphone@googlegroups.com]
>> Sent: Friday, July 29, 2016 2:44 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Ring doorbell app
>>
>> Hi sieghard,
>> Is that  the same as the ring.com app?
>> Kind regards
>>
>> Graham
>>
>>
>> Sent from my iPad
>>
>>> On 28 Jul 2016, at 23:40, Sieghard Weitzel  wrote:
>>>
>>> Hi Graham,
>>>
>>> I have ordered a Ring Video Doorbell, but since I ordered it using Air
>>> Miles reward points it can take a bit longer to arrive, they said
>>> something about mid August. Anyhow, once I have it installed I can
>>> provide a review.
>>>
>>> Regards,
>>> Sieghard
>>>
>>>
>>> -Original Message-
>>> From: grahamnroby via VIPhone [mailto:viphone@googlegroups.com]
>>> Sent: Thursday, July 28, 2016 1:06 PM
>>> To: Vi Phone Mailing list Mailing list 
>>> Subject: Ring doorbell app
>>>
>>> Hi,
>>>
>>> Has anyone tried the  ring.com  doorbell app?
>>>
>>> Kind regards
>>> Graham
>>>
>>>
>>>
>>> Sent from my iPad
>>>
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Exporting contacts from iCloud to Google contacts

[Shai]

Hello,
I would like to be able to export my contacts from iCloud to Google
contacts. I attempted to sign into iCloud on the pc using the latest
version of JAWS and to hit enter on the contacts button but I am
unable to find an export option and the actions menu button does not
read.
Has anyone found a means of doing this either on the pc or iOS using VoiceOver?
Thank you in advance for any responses

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app or website to monitor price drops of apps iOS

[Shai]

Hello,
I wanted to find out what people are using to monitor price drops of
apps on iOS? I heard of a website called appshopper which I have been
trying to use but I am finding their website is not too usable with
VoiceOver. As an example, I notice that I am unable to search for an
app by typing in its name. Additionally, I have discovered that one
cannot manage notification settings through their profile.
Any suggestions would be welcome

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Re: iPhone 6 dropping lots of calls

[Shai]

Hi,
Have you checked for carrier settings updates by going to
settings/general/about? I have noticed that sometimes my phone does
not report that there is a carrier update and going into this screen
allows the phone to check for those updates. Have you also tried
restarting the phone? Do these dropped calls occur when a feature like
wifi calling is enabled or only on cellular?

On 8/25/16, Kimber Gardner  wrote:
> Hi All,
>
> Within the last few days I've been experiencing lots of dropped calls
> or calls that simply don't connect with my iPhone 6 running the latest
> iOS. I can't think why this might be happening since I updated the iOS
> longer ago than the beginning of the problem. Any thoughts  are
> appreciated.
>
> Kimber
>
> --
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Re: "Location tracking on" is back again

[Shai]

Hi,
The setting that Mark suggested was to disable background app refresh.
This can be found in settings/general/background app refresh. He
mentioned that toggling it to off should remedy your location always
tracking issue in the status bar.
Hope that helps



On 8/27/16, Mary Otten  wrote:
>  Some months ago, I reported that I was having a problem with location
> tracking being on when it should not  be. That is, I wasn't using nor did I
> have running any app that had permission to use location services. Mark
> helpful he suggested some setting that I needed to change, which seemed to
> solve the problem. The problem is back with a vengeance. And I can't
> remember what the setting was. Can anyone refresh my memory?
> Mary
>
>
> Sent from my iPhone
>
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Re: Looking for app to track sail for apps

[Shai]

Hi,
It looks like the App Shopper app is not in the store any longer. Can
anyone recommend another app? All I see when I search now for app
shopper is App Shopper Social which is not the same one.
Thank you in advance for any responses



On 9/2/16, Ioana Gandrabur  wrote:
> Hi all,
>
> Could anyone recommend an app used to track when apps go on sail? I used to
> use "app shopper" but cannot find way to add items to the wish list anymore.
>
> Thanks,
>
> Ioana
>
>
>
>
> Sent from my iPhone
>
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Re: Looking for app to track sail for apps

[Shai]

Hi,
I trust that it is the same and will try it out. From reading the app
description in the store, it did not specify anything about keeping
track of apps which drop in price.
Thank you for clarifying that you use this app.


On 9/2/16, MamaPeach  wrote:
> Yes, it is. It is called AppShopper Social. It is the one that I use. You
> can add apps to the wish list and be notified when those apps drop in price
>
> or if there is an update for the apps on your wish list. You can even keep
> track of what apps you already have and be updated when those too have an
> update. Why do you think it is not the same. Trust me, it is the right one.
>
> -Original Message-
> From: Shai
> Sent: Friday, September 02, 2016 8:16 PM
> To: viphone@googlegroups.com
> Subject: Re: Looking for app to track sail for apps
>
> Hi,
> It looks like the App Shopper app is not in the store any longer. Can
> anyone recommend another app? All I see when I search now for app
> shopper is App Shopper Social which is not the same one.
> Thank you in advance for any responses
>
>
>
> On 9/2/16, Ioana Gandrabur  wrote:
>> Hi all,
>>
>> Could anyone recommend an app used to track when apps go on sail? I used
>> to
>> use "app shopper" but cannot find way to add items to the wish list
>> anymore.
>>
>> Thanks,
>>
>> Ioana
>>
>>
>>
>>
>> Sent from my iPhone
>>
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Re: Blocking unwanted text messages

[Shai]

Hello Don,
>From within the message, double tap on the contact button which will
be at the upper right of the screen. Next, flick right until you get
to the more info button and double tap. In this dialogue, you will
find a button that states block this caller. Simply double tap on this
button, flick right to yes and double tap. This number will now be
blocked.
Hope that helps


On 8/31/14, Donald L. Roberts  wrote:
> Because my iPhone number has erroneously gotten in someone's
> distribution list, I would like to block all texts from this number.
> Please tell me how to do so.  I have blocked phone calls from some
> numbers but don't know how to preclude text messages from unwelcome
> posters.
>
> Thanks.
>
> Don Roberts
>
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Re: Adding stations into iTunes radio on the iPhone

[Shai]

Hello Cory,
Though this is not a perfect suggestion, I have found that the only
way to add a station that I had been listening to audio previews for
was to perform this action using iTunes on the computer. I sent an
email regarding this matter to Apple accessibility. Hopefully, it will
be addressed soon.


On 9/4/14, Cory Jackson  wrote:
> Hi,
> I have recently discovered that adding stations to iTunes radio is not the
> same as it used to be. I am able to preview stations but I am unable to get
> them to add to my list. Does anyone have any suggestions?
> As always, your help is greatly appreciated.
>
> Regards,
> Cory Jackson
> Sent from my iPhone
>
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Update stations list in Pandora 5.5.1

[Shai]

Hello all,
Several weeks ago, I had sent an email to the list noting that I had
an issue with the stations list losing focus when flicking left or
right through Pandora.
Since that time, I have been communicating with them regarding this
and it turns out that the stations list is vertical. Therefore, to
navigate through the list one would have to set their VoiceOver rotor
to vertical navigation. To accomplish this step, a person should go to
settings/general/accessibility/voiceover/rotor and ensure that
vertical navigation is selected as one of the rotor options.
To select a station, one should start by setting their rotor to
vertical navigation. They should then touch the screen at the middle
right which will bring a row of stations into focus. Flicking up or
down will allow one to select their desired station if it is in that
row. To move to the next row, swipe three fingers up on the screen.
Swiping down will move a person to the previous row.
Hope this helps

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Re: Hebrew on an iDevice

[Shai]

Hello Jane,
At the present time, VoiceOver does not support the Hebrew language on
an IOS device.


On 9/7/14, Jane  wrote:
> Do Apple products like iPads and iPods and iPhones support the Hebrew
> language with VoiceOver? Asking for a friend who is helping another friend
> figure out a solution for reading Hebrew in synagogue. Where can I point
> them for more information on this?
>
> Jane
>
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Re: Weather Bug In IOS8

[Shai]

Hi Gary,
If Siri releases before you are finished with your request, try
keeping the home button held down while you are speaking to Siri and
then releasing. This will allow Siri to take in your full instruction.
Hope that helps.




On 9/22/14, Gary Petraccaro  wrote:
> There's a bug in the way Siri works with weather.  I have an iPhone 5.  From
>
> the screen locked
> window, I press the home button and say "weather for (city-name).  When I
> do
> it I get silence or I get two beeps which come so quickly that I couldn't
> possibly have made my request.
>
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Re: Fixing iCloud back up?

[Shai]

Hi,
I am just guessing here, but have you checked your iCloud storage to
see if you have enough space available?
To do this, go to settings/icloud  and see how much space is left.
Another item I might try is to keep the screen uunlocked while you
plug in the phone and perform the backup. It could be that something
is interrupting the backup when the screen is locked.



On 12/6/15, Hope Paulos  wrote:
> Hi. I am running the latest version of iOS, on an iPhone 5s. I'm trying to
> back up my phone, but when I double tap back up now, and plug in the phone,
> locket, and make sure it's connected to Wi-Fi, it only gets up to 4%. What
> can I do to fix this?
> Any  help would be greatly appreciated.
>
> Hope Paulos
>
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Re: FW: VoiceOver User Unable to Pause Recording

[Shai]

Hello,
The pause gesture of single finger triple tap does not seem to be
working for me or perhaps I am performing it incorrectly. Whenever  I
attempt to perform this gesture, the recording stops and the file gets
uploaded to Dropbox. I am running this app on an iPhone6s with
VoiceOver enabled  and IOS 9.2.


On 12/17/15, Alan Lemly  wrote:
> Below is the response I got from the DropVox developer regarding my issue
> with single finger triple tap not working to pause a recording. Apparently,
> this is an issue with iOS 8.x so I'll have to wait it out or upgrade and
> deal with other inconveniences I'm not quite ready to face.
>
>
>
> I did write the developer back to tell him I didn't think a two finger
> double tap gesture would work as a pause replacement for VoiceOver users
> since that's pretty much reserved to play and stop media and to answer
> phone
> calls.
>
>
>
> Alan Lemly
>
>
>
> -Original Message-
> From: Irradiated Support [mailto:supp...@irradiatedsoftware.com]
> Sent: Wednesday, December 16, 2015 2:11 PM
> To: Alan Lemly
> Cc: drop...@irradiatedsoftware.com
> Subject: Re: VoiceOver User Unable to Pause Recording
>
>
>
> Hey Alan,
>
>
>
> I'm sorry for the trouble.  Indeed the pause gesture is very unreliably.
> It
> worked perfectly in iOS 7, but something changed in iOS 8 and now it
> doesn't
> work well.  We're looking to change the pause gesture to a two-finger
> double-tap when VoiceOver is enabled.  My iOS developer is very busy, so I
> don't know when I might have this fix available, but I'll let you know.
>
>
>
> Steve
>
>
>
> On Wed, Dec 16, 2015 at 9:12 AM, Alan Lemly  wrote:
>
> Hello DropVox Support,
>
>
>
> I am running iOS 8.3 on an iPhone 6 using DropVox version 2.1.1.
>
>
>
> I have read your help articles and as a VoiceOver user understand that if I
> want to pause a DropVox recording, I should be able to single finger triple
> tap the record button to pause and single finger double tap this button to
> resume a recording. However, this does not work for me. A single finger
> triple tap does stop the recording but the timer readout is reset and the
> recording is uploaded to Dropbox immediately. This is the same behavior as
> stopping the recording as opposed to pausing the recording.
>
>
>
> I really need to be able to pause and resume a recording with DropVox so
> that I end up with only one saved file which includes the starts and stops.
> I have been unable to figure out how to do this as a VoiceOver user and am
> hoping you can help. I have been seeking other apps that will allow me to
> do
> this but have yet to find anything as easy to use as DropVox.
>
>
>
> Thanks so much for your help with this question.
>
>
>
> Alan Lemly
>
>
>
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Re: FW: VoiceOver User Unable to Pause Recording

[Shai]

Hello Alan,
Thank you for your suggestion of having a finger rest on the screen
and single finger double tapping. This appears to work for me. Since I
had difficulty getting this to work at first, I would like to see a
more reliable solution.


On 12/20/15, Alan Lemly  wrote:
> Shai,
>
> I just tried doing the single finger triple tap again to pause a DropVox
> recording after having success with it the other day on my iPhone 6 running
> iOS 8.3. Strangely, this time the single finger triple tap did not work. It
> acted just like a single finger double tap, ended the recording, and
> uploaded the file to Dropbox.
>
> I then started playing around by removing various apps one at a time that
> were running in the Apps Switcher. This had no effect on making the single
> finger triple tap work to pause a DropVox recording. Powering off and doing
> a hard reset also did not make the single finger triple tap pause.
>
> I did find a gesture that did make it pause. I placed a single finger in
> the
> middle of the screen after starting a DropVox recording and while that
> single finger rested on the screen, I double tapped with another single
> finger. I guess you'd call this a split finger double tap. Wonder of
> wonders, this worked to pause the recording. I've tested this split finger
> double tap two or three times and it has worked every time. It doesn't seem
> to matter where the single finger resting on the screen is located while
> you
> do the split double tap. The record button did have focus when this worked
> for me.
>
> Please try it and let us know if it works for you.
>
> Alan Lemly
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Shai
> Sent: Saturday, December 19, 2015 12:28 PM
> To: viphone@googlegroups.com
> Subject: Re: FW: VoiceOver User Unable to Pause Recording
>
> Hello,
> The pause gesture of single finger triple tap does not seem to be
> working for me or perhaps I am performing it incorrectly. Whenever  I
> attempt to perform this gesture, the recording stops and the file gets
> uploaded to Dropbox. I am running this app on an iPhone6s with
> VoiceOver enabled  and IOS 9.2.
>
>
> On 12/17/15, Alan Lemly  wrote:
>> Below is the response I got from the DropVox developer regarding my issue
>> with single finger triple tap not working to pause a recording.
> Apparently,
>> this is an issue with iOS 8.x so I'll have to wait it out or upgrade and
>> deal with other inconveniences I'm not quite ready to face.
>>
>>
>>
>> I did write the developer back to tell him I didn't think a two finger
>> double tap gesture would work as a pause replacement for VoiceOver users
>> since that's pretty much reserved to play and stop media and to answer
>> phone
>> calls.
>>
>>
>>
>> Alan Lemly
>>
>>
>>
>> -Original Message-
>> From: Irradiated Support [mailto:supp...@irradiatedsoftware.com]
>> Sent: Wednesday, December 16, 2015 2:11 PM
>> To: Alan Lemly
>> Cc: drop...@irradiatedsoftware.com
>> Subject: Re: VoiceOver User Unable to Pause Recording
>>
>>
>>
>> Hey Alan,
>>
>>
>>
>> I'm sorry for the trouble.  Indeed the pause gesture is very unreliably.
>> It
>> worked perfectly in iOS 7, but something changed in iOS 8 and now it
>> doesn't
>> work well.  We're looking to change the pause gesture to a two-finger
>> double-tap when VoiceOver is enabled.  My iOS developer is very busy, so
>> I
>> don't know when I might have this fix available, but I'll let you know.
>>
>>
>>
>> Steve
>>
>>
>>
>> On Wed, Dec 16, 2015 at 9:12 AM, Alan Lemly  wrote:
>>
>> Hello DropVox Support,
>>
>>
>>
>> I am running iOS 8.3 on an iPhone 6 using DropVox version 2.1.1.
>>
>>
>>
>> I have read your help articles and as a VoiceOver user understand that if
> I
>> want to pause a DropVox recording, I should be able to single finger
> triple
>> tap the record button to pause and single finger double tap this button
>> to
>> resume a recording. However, this does not work for me. A single finger
>> triple tap does stop the recording but the timer readout is reset and the
>> recording is uploaded to Dropbox immediately. This is the same behavior
>> as
>> stopping the recording as opposed to pausing the recording.
>>
>>
>>
>> I really need to be able to pause and resume a recording with DropVox so
>> that I end up with only one saved file which in

Question about reading email on Apple watch with VoiceOver

[Shai]

Hello,
Today when reading an email on the Apple watch, the message had a
phone number in it. Similar to IOS, VoiceOver announced the number as
a link; however, VoiceOver just scrolled passed it and I could not
find the number again to double tap and interact with it.
At the moment I have been reading an email by flicking right past the
to and from fields and flicking right again until I hear the text of
the message. Although I am aware that one could read messages on a
computer or IOS device, I was wondering whether there is a VoiceOver
rotor on the Apple watch or some other means of message reading that I
may not be aware of? If the former, how does one envoke this?
Thank you in advance for any responses

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Re: iPhone classes

[Shai]

Hello Verlyn,
If you reside in the United States (which I think you do given that
you brought up taking classes at the Verizon store), you may want to
check out the classes offered by your local Braille Institute. This
place may have a program called Connection Point or some other name
which trains students on technology such as the iPhone.
Contacting your local Apple store to see if someone there has
knowledge of VoiceOver, asking questions on list  or listening to
podcasts on AppleVis are also good alternatives.
Good luck on getting trained with the accessibility features on iPhone.

On 12/24/15, Verlyn Baldwin  wrote:
> Hello Group,
>
> Having had my first Apple device (5S) for less than a week, I am wondering
> if I would benefit from attending an iPhone class at the Verizon store.
> And/or setting an appointment with the Apple store.
>
> Being without any useable vision I am just getting used to VO and Siri and
> the gestures.
>
> Your sharing your experiences and recommendations is appreciated.
>
>
>
> Verlyn
>
>
>
> letsdancei...@gmail.com
>
>
>
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Question regarding closing sponsored ads and returning to get upgrades screen in BlindFold Bowling with VoiceOver

[Shai]

Hello,
After listening to a sponsored video ad in the get upgrades screen of
BlindFold Bowling with VoiceOver, I notice that there is no means by
which to exit this screen and return to the get upgrades section of
the app to see the amount of blindfolds. I have tried double tapping
on the video to show controls to attempt to get to a done button but
when I attempt to perform this step, the video seems to play again. In
order to exit, I have to close the app from the switcher and restart
it which does not result in more blindfolds to get more coins and play
the game. This is on my iPhone 6s running IOS 9.2.
Has anyone been able to discover any steps to be able to exit and earn
more coins?
Thank you in advance for any responses

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moving apps for Apple Watch using bluetooth keyboard with iOS app and VoiceOver

[Shai]

Hi,
Using the Watch app on iOS and Voiceover, is there a Bluetooth
keyboard command for moving apps in the app layout?
Thank you in advance for any responses

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Hey Siri feature on Apple watch using latest watch OS and VoiceOver

[Shai]

Hello,
On the Apple Watch with the latest OS and VoiceOver, I am noticing
that the Hey Siri feature works intermittently. I have attempted to
power the watch off and on again and also to restart my phone but I am
still noticing the same behavior. Holding down on the crown until the
watch vibrates for Siri works as expected. Has anyone noticed this and
found a work around?
Thank you in advance for any responses

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Question about VoiceOver accessibility of Simplisafe alarm app on iOS9.3.1

[Shai]

Hi,
Has anyone had experience using the Simplisafe alarm app with
VoiceOver on iOS9.3.1
that can discuss its accessibility? How has your experience been in
arming and disarming the system and event notifications? If this app
is not accessible, what other security alarm apps can others speak
about?
Thank you in advance for any responses

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Re: Please help updating iPhone

[Shai]

Hi,
I have not seen this screen before either. One option to try is to
double tap on this slide to upgrade button instead of trying to swipe
with three fingers.
Hope this helps



On 5/6/16, Pinky  wrote:
> Hi Everyone,
>
> I plugged my iPhone into my pc and used iTunes to update to IOS 9.3.1.  Now
> after iTunes said the update was successful I have a screen that says page
> 2
> of 2 slide to upgrade. If I use a three finger swipe it says page 1of 2
> cancel. Then If I do a three finger swipe again it says page 2of 2 slide to
> upgrade.  I cannot figure out what to do on this screen where it says slide
> to upgrade. What do I do on this screen? I have never encountered  this
> before when upgrading. Please help.
>
> Ed
>
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Re: Is there a backspace and delete command to use with a braille display?

[Shai]

Hi,
chord or space with dot 7 should also allow you to delete the previous
character.


On 5/13/16, Kimber Gardner  wrote:
> Hi All,
>
> When entering text on my Focus braille display in apps like draftpad,
> is there a command for backspace and delete?
>
> Thanks,
> Kimber
>
> --
> Kimberly
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Re: voice assistance apps

[Shai]

Hi,
Just to add to Shawn's post, there is also the Hound app for Voice
assistance as well. I use this app sometimes to get reviews or find
information which Siri does not have.

On 5/31/16, Shawn Krasniuk  wrote:
> Google Now is also for iOS, although I don't really like the app. I have 3
> virtual assistants to choose from on my phone. Siri of course, Cortana, and
> Alexa with the help of the Roger app. Your best bet is to play with all
> these apps and decide which one you like.
>
> Shawn
> Sent From My White MacBook
> Facebook Username: Shawn Krasniuk
> Twitter Handle: shawnk_aka_bbs
> Skype username: bbstheblindrapper
> Facetime: bbssh...@icloud.com
>
>> On May 31, 2016, at 10:27 PM, Chris Judd 
>> wrote:
>>
>> Hey all,
>>
>> I know the IPhone has serie, but I was wondering of any other apps that
>> people use for voice assistance?
>> I know that you can use google, and it will read things to you, but I’m
>> wondering if that is just for the droyed.
>> The other day, we were wanting to cook lopster, and someone who was over
>> with us asked google how to cook the lopster, and the phone read it to
>> her.
>> I think she has a droyed.
>> Any help would be appreciated.
>> Chris
>>
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Re: The Top 10 Things I'd like in iOS 10

[Shai]

Hello Jonathan,
Nice blog post. I agree with you particularly on the Siri and braille
improvements. Another option I would like to see under the do not
disturb is the ability to block unknown numbers. Although one can
presently block a number with caller ID, it seems that a person can
still call with an unknown number even the number that was blocked.
Sure that some carriers may offer an anonymous call rejection feature
that can be enabled,  but it would be nice if it were built in to the
software some way.
A second item I would like to see is VoiceOver announce the presence
of formatting such as italics when navigating word by word in an
application using a Bluetooth keyboard. For me this announcement has
occurred at random.
A third option I would like to see built into the next version of Ios
is a toggle that pressing enter on a keyboard or braille device does
not cause a text message to be sent automatically. Instead it should
be a line break. To send the message, one can press enter twice
quickly.
These are just some of the updates I thought of that I would like to
see as a welcome addition to the next update.



On 6/2/16, Jonathan Mosen  wrote:
> Hi everyone. Here's my annual blog post that I write ahead of Apple's WWDC
> conference, highlighting my top 10 wish list for the next version of iOS.
> Feel free to take a read, and share your own wishes in the comments to the
> blog post.
> http://mosen.org/the-top-10-things-id-like-in-ios-10/
> Jonathan Mosen
> Mosen Consulting
> Blindness technology eBooks, tutorials and training
> http://Mosen.org
>
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Question about the If app for the If This Then That site VoiceOver iOS 9.3.2

[Shai]

Hello all,
Yesterday, I created an account with the ifttt (If this then that)
website on the computer and attempted to download their app for iOs.
After downloading it and opening the app, I tapped on the sign in
button which asked for my user name or email. I double tapped on the
text field to attempt to enter my information but I noticed that I
could not type since no onscreen letters were announced using
VoiceOver.  I also tried closing out the app in the switcher and
reopening it with the same result. Is there another app I could use
which works with this site or a work around that others can suggest?
At this point, I am just trying to play with it and look at the skills
or "recipes" that are there to possibly add a few.
 Thank you in advance for any responses

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Re: recording apps

[Shai]

Hi,
There is also the native Voice Memos app. You could use this to record
and upload the files to Dropbox. The files are recorded as m4a if that
makes any difference. As far as I know, there is no time limit on the
recording.


On 6/8/16, Gordon  wrote:
> coming over from Android I used an app called hi-q mp3 recorder. there
> is an app that calls itself hi-q in the app store, but it's not the same
> or even close. So I'm wondering what you all recommend for recording?
> Hi-q would allow me to make unlimited recordings with no time limits and
> manually upload them to drop box. I have tried a few on IOS, but they
> don't seem to be accessible. A couple of them silence speech when
> recording making it impossible to stop recording. Any suggestions of
> things to try?
>
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silencing VoiceOver announcement of song name on Apple TV when airplaying from iPhone

[Shai]

Hello,
When airplaying music from my iPhone to the Apple TV fourth generation
using the Acuradio app, I am noticing that VoiceOver on the Apple TV
is announcing the song name. This comes in loud through my speakers as
the song begins to play. Other than disabling VoiceOver while
airplaying music, is there a means of muting these notifications? I
attempted to cycle through the rotor and I noticed an option that
states mute alerts which I believe I enabled, but VoiceOver still
seems to announce the song names.
Thank you in advance for any responses

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Re: silencing VoiceOver announcement of song name on Apple TV when airplaying from iPhone

[Shai]

Hi Christopher,
For me playing music and talk radio programs from my phone, I would
say that Airplay works pretty well. I did have an instance yesterday
where I was playing a talk radio program using Ootunes on my phone and
I noticed that for some reason the volume of the program was being
controlled by the volume buttons on my phone instead of the volume of
the tv. I paused the program, restarted my phone, and all was well
again.
I am not sure how good Airplay is for video content but I hope that
this at least answers your question


On 7/3/16, christopher hallsworth  wrote:
> Ok I have a question about Airplay in general. How is it on the 4th
> generation? Any responses greatly appreciated.
>> On 3 Jul 2016, at 23:13, Shai  wrote:
>>
>> Hello,
>> When airplaying music from my iPhone to the Apple TV fourth generation
>> using the Acuradio app, I am noticing that VoiceOver on the Apple TV
>> is announcing the song name. This comes in loud through my speakers as
>> the song begins to play. Other than disabling VoiceOver while
>> airplaying music, is there a means of muting these notifications? I
>> attempted to cycle through the rotor and I noticed an option that
>> states mute alerts which I believe I enabled, but VoiceOver still
>> seems to announce the song names.
>> Thank you in advance for any responses
>>
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Re: Problems updating iPhone 6 over the air to ios 10.1

[Shai]

Hello Jan,
Now that iOS 10.1.1 has been released, you may want to try again.
Perhaps you will be able to download the update this time.
Good luck.


On 10/30/16, Jan Kleinhans  wrote:
> Hi
>
> Thanks for all the suggestions.  Indeed wi-fi is working, cellular data is
> off, and the phone can pretty much be used for anything else but for
> updating.  I will try some more during the day, before resetting the whole
> thing as a new phone, was hoping that would not be necessary.  Thanks all
> the same for helping.
>
> Jan
>
> - Original Message -
> From: "Shai" 
> To: 
> Sent: Monday, October 31, 2016 2:39 AM
> Subject: Re: Problems updating iPhone 6 over the air to ios 10.1
>
>
>> Hello Jan,
>> It sounds to me like you have done all that you could do to try to get
>> the phone updated. Just to confirm, does your phone state that it is
>> connected to WiFI in the status bar at the top of the screen after
>> resetting network settings? Are you able to launch and browse the
>> Internet with Safari? You might want to try disabling cellular data
>> and seeing if you could do the update this way. That way you are sure
>> that WiFi is connected. You can turn off cellular data in
>> settings/cellular.
>> If you still receive the same message, you will  have to reset the
>> phone as new again to get it to update to iOS10.1.
>>
>>
>> On 10/30/16, Jan Kleinhans  wrote:
>>> Hi all
>>>
>>> Because of some problems with my computer which is not relevant here, I
>>> tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be
>>>
>>> a
>>> problem.  I get to the point where it starts downloading the update,
>>> then
>>> after about 5 minutes the message appears: "error downloading update" and
>>>
>>> I
>>> then can close it or retry.  Now, I have tried numerous times, same
>>> thing
>>> happening.  I have restarted the phone by switching it off, rebooting
>>> with
>>> the multiple presses of the power button, I've reset the network
>>> settings,
>>> no apps in the app switcher, but the same thing happens all the time.  It
>>>
>>> is
>>> a 64 gb phone, lots of memory free, so that also is not the problem.  I
>>> have
>>> used the same wi-fi network to update my wife's iPhone 5S, and there were
>>>
>>> no
>>> problems whatsoever.  What might be the problem here?  When I got this
>>> phone, it was just after the release of Ios 10.  I then did a clean
>>> install,
>>> redownloaded the apps I needed from the app store, not using an old
>>> backup.
>>> So, short from setting it up as a new phone again, would there be
>>> something
>>> else that I could try?  It is also connected to power when I attempt
>>> this,
>>> so all those bases are covered.  Any help would be greatly appreciated.
>>>
>>> Jan Kleinhans
>>>
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Re: Radium

[Shai]

Hello Mary,
Thank you for your update on that front. Yes, it is indeed too bad. I
am wondering if the OoTunes app is having the same issue? A couple of
days ago I went to try to use this app and I received a message that
this app needs to be updated and by not updating the app and using it
that my iPhone will slow down. I have auto updates turned on for apps
and I did not see any update to it in the store.


On 11/3/16, Mary Otten  wrote:
> I got a response to my email to the folks at radium regarding the recent
> message that the app needs to be updated for iOS 10, and it is not good
> news. Radium, they informed me, is no longer being developed. They did say
> they are maintaining their database. They did not specify that it was only
> the iPhone app that was not being developed. My question was about that app,
> but they said nothing at all about the Mac app, no distinction was drawn
> between the iPhone app being developed or not and the Mac app being
> developed or not. Therefore, I think it means radium development is not
> happening on any front. Too bad, as it was a great app but will undoubtedly
> come up not working at all sooner or later.
> Mary
>
>
> Sent from my iPhone
>
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Re: Phone app on Apple Watch

[Shai]

Hello Sieghard,
There is an app in the app store called watch keypad which mimics a
dial pad on the Apple Watch. I am not sure how accessible it is, but
if you are interested in a keypad on the watch, then you may want to
try this out in the short term until one is implemented.
As for WiFi capability on the watch, there is no WiFi setting it
connects to the same access point that your phone is connected to when
they are paired to each other. I think that at this point, the watch
can connect to a 2 gigahertz network only and not the 5 gigahertz.
This was true of the series 1 and I am not sure whether this was
changed for the series2. As Anna mentioned, calls on other devices and
Wifi calling have to be turned on for you to receive or be able to
make calls when you are far away from your phone.


On 11/8/16, Sieghard Weitzel  wrote:
> Hi Watchers (is that a good name to call us Apple Watch users?),
>
> I am fairly new to the Apple Watch. Am I missing something or is there no
> DialPad in the phone app on the Apple Watch? If so I really hope Apple will
> fix this because this means you can't use it at all to make phone calls to
> anywhere you may have to enter an extension or press a number to reach a
> certain department etc. Nowadays this means most phone calls to larger and
> medium sized companies are not possible with the Apple Watch since so many
> businesses nowadays have auto-answer systems where you do have to press some
> numbers. It's not as if it couldn't be done, after all there is a keypad for
> entering your passcode which is basically the same as the Dialpad of the
> phone app without the Asterisk and Number keys.
>
> Also, I thought the Apple Watch used WiFi, but I don't see a WiFi setting
> anywhere, just bluetooth. Yesterday I had left my phone in the office at my
> retail store and was up front with a customer, maybe 50 or 60 feet away from
> the office. I heard my phone ring in the office, but my Apple Watch didn't
> ring, it then started ringing as I walked a bit closer, but by then it was
> too late to pick up the call before it went to voice mail.
>
> Regards,
> Sieghard
>
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Re: dial pad on Apple Watch

[Shai]

Hello Sieghard,
Please keep us up to date after you have downloaded this app and had a
chance to try it out.


On 11/8/16, Sieghard Weitzel  wrote:
> Exactly my experience, still baffles me. I'll definitely try out Shai's
> suggestion about this app. I hope this is the same for users who don't use
> Voiceover. Anna, when your sighted husband had a look was Voiceover running?
> Wouldn't it be incredible if there were a DialPad without Voiceover and not
> one with Voiceover running? Of course the existance of the app Shai
> mentioned would indicate that Apple simply decided people didn't need to
> press any numbers on their Apple Watch or may want to dial a phone number
> manually. I guess you could use SIRI for this, but that still doesn't solve
> the problem of having to dial numbers during a call.
>
> Regards,
> SieghardBy that I mean
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Woody Anna Dresner
> Sent: Tuesday, November 08, 2016 4:00 PM
> To: VIPhone Mailing List 
> Subject: dial pad on Apple Watch
>
> Hello,
>
> I just had my sighted husband call me and answered the call on the Apple
> Watch. Neither of us could find either a dial pad or a way to activate a
> dial pad. After we hung up, I asked Siri to open the Phone app on the watch.
> There were options for Favorites, Recents, Contacts, and VoiceMail, but no
> keyboard. If anyone has accessed a dial pad on their Apple Watch before or
> during a phone call, please let us all know how you did it.
>
> Cheers,
> Anna
>
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Alarm clock sound and iOS 10.1.1

[Shai]

Hello,
I am using VoiceOver with iOS 10.1.1 on an iPhone6s and I notice that
after setting an alarm using Siri or setting it manually via the Clock
app, and locking the screen, the alarm will sound and vibrate normally
but then the sound will become softer and remain in this state until
the alarm is disabled.
Has anyone else noticed this and has this been resolved in the new iOS
released today?
Thank you in advance for any responses

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Folding bluetooth keyboard that can be used on the road

[Shai]

Hello,
I am looking for a folding keyboard that can be used with my iPhone6s
with VoiceOver mostly in the car. Since the device will be positioned
on my lap, I would like the device not to fold in while I am typing.
Additionally, I would prefer that the keyboard have a rechargeable
battery internal to it.
Would anyone happen to have a recommendation?
Thank you in advance for any responses

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Re: How do You Know When an App is on Sale?

[Shai]

Hi,
Is the App Shopper app still in the store? I just tried searching for
it and all I was able to find was an app called App Shopper Social
which does not seem like the same program.


On 2/18/16, MamaPeach  wrote:
> I use an app called App Shopper. Once you download the App Shopper app and
> go through  the set up process, then double tap on the search tab at the
> bottom.
> Type in the edit field the name in the app you want.
> Look through the results to find the app you want and then double tap on
> it.
> Double tap where it says I Want It.
> You will then be notified by email when the price for the app drops, or when
>
> there is an update for the app. I have gotten a lot of apps free by using
> this app. Also have gotten a lot of apps where the price had been reduced.
>
> -Original Message-
> From: Dani Pagador
> Sent: Thursday, February 18, 2016 8:10 PM
> To: iPhone for visually impaired
> Subject: How do You Know When an App is on Sale?
>
> Hi, Everyone.
> I'd like to purchase the KNFB Reader app but am on a tight budget, so
> need to know when it goes on sale. How would I find this information
> out?
>
> Thanks,
> Dani
>
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Voiceover Quicknav not being disabled automatically when typing in text field with bluetooth keyboard iOS9.2.1

[Shai]

Hello,
When typing into a search field on the web or the Notes application using a
bluetooth keyboard with my iPhone6s, I notice that quicknav is not being
disabled automatically when I enter into a text field.
Is there a setting I need to change for this to work? Although I do not
mind disabling this manually, it would be helpful to have it be
automatically disabled.
Thank you in advance for any responses

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Re: Uber

[Shai]

The only part of the service which one does not seem to be able to
obtain a fare estimate for is the Uber Pool service. Have others found
this to be the case?


On 10/18/15, SSEric  wrote:
> You can get a fair estimate from point to point. I have found the estimate
> to be pretty close to the actual fair.
>
> So, download the app and play around with it. You do have to register a
> credit card. Everything is paid for by that card.
>
> Eric
> sseri...@gmail.com
> Call/Text: (614) 296-9467
>
>
> On Oct 18, 2015, at 4:02 PM, Marianne Denning 
> wrote:
>
> The app is free but it costs money when you use the app to request a
> ride.  The cost to have a Uber trip depends on where you live and the
> time of day so we can't answer that question on this list.
>
>> On 10/18/15, Colin McDonald  wrote:
>> free
>>
>> -Original Message-
>> From: 'Simon w' via VIPhone
>> Sent: Sunday, October 18, 2015 11:49 AM
>> To: viphone@googlegroups.com ; peel-the-ap...@googlegroups.com
>> Subject: Uber
>>
>> Hi how much is uber?
>>
>> Sent from my iPhone
>>
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>
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> Teacher of students who are blind or visually impaired
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If

Re: problem with gmail

[Shai]

Hello Terrie,
Do you have more than one gmail account set up in the mail app on your
phone? If so, do you have them both set to fetch at a specific
interval? This was my set up since I have one gmail account for home
and another for school. I had these both fetching at 15 minute
intervals and I noticed that when entering the mail app I would
receive messages of cannot get mail which would happen after a couple
of weeks or so. Similar to you, I had to delete and recreate the
offending account to stop this message from appearing. Setting one of
these to manual fetch resulted in my not getting these messages any
longer.
 I hope that this helps in your situation
On 10/20/15, terrie arnold  wrote:
>
>
> I  have  had a problem  with  gmail , I keep  getting a  message  saying
> that  I can not  get  mail from  gmail. So I go in and  take  it  off my
> iphone , than  go and  reinstall  it  this  keeps  going  on  for  some time
>  since  the  new  ios  update, the  time  in between  these  messages
> popping  up  can  vary from one  day  to  as much as  3 or 4 days .
>  Can someone  solve  this  issue, or  have  some idea  to  fix this , as
> this is a pain  in  the bumb Sent from my iPhone
>
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Re: problem with gmail

[Shai]

Hi Mark,
Thank you for pointing this out. I did not even realize that gmail was
having problems with its servers. I thought that this message had been
because I had two accounts that were fetching on my iPhone and that
the server was timing out.
Now that you mentioned this, I might try fetching both accounts again
and see if I experience this problem.

On 10/20/15, M. Taylor  wrote:
> Hello Terrie,
>
> I can tell you that Google has been experiencing problems with its servers
> for the last couple of weeks or so,  I have encountered the same error
> messages in Outlook, on my Windows computers, on my Android devices, on my
> Macs, and on my Windows phones.  I have herd the same complaints from
> friends of mine all across the United States.
>
> It appears to be a kind of rolling outage.  That is to say, it affects
> various areas at different times.
>
> For me, here in southern California, the problem seems to have gotten better
> over the last week or so.
>
> Mark
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of terrie arnold
> Sent: Tuesday, October 20, 2015 4:28 AM
> To: viphone@googlegroups.com
> Subject: problem with gmail
>
>
>
> I  have  had a problem  with  gmail , I keep  getting a  message  saying
> that  I can not  get  mail from  gmail. So I go in and  take  it  off my
> iphone , than  go and  reinstall  it  this  keeps  going  on  for  some time
>  since  the  new  ios  update, the  time  in between  these  messages
> popping  up  can  vary from one  day  to  as much as  3 or 4 days .
>  Can someone  solve  this  issue, or  have  some idea  to  fix this , as
> this is a pain  in  the bumb Sent from my iPhone
>
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Deleting characters deletes words when composing a message in messages app IOS9.1

[Shai]

Hi,
When composing or replying to a message in the messages app with
VoiceOver in IOS9.1 on an iPhone6s, I notice that when pressing the
delete button that words are being deleted instead of  individual
characters.
Has anyone else noticed this? If so, are there any work arounds?
Thank you in advance for any responses

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Re: Calls: EndingCalls-iPhone

[Shai]

Hi,
My understanding from discussions about this from people on the list
is that this feature has been removed on the iPhone6 and higher. I
just tried to end a call in this manner on my iPhone6s and it does not
work here either.


On 10/23/15, Dr. Harshit Jaithwar  wrote:
> Hi, it's not working since I bought iPhone 6 with ios 8 and even in latest
> ios 9.1. Is it a bug or the feature is removed?
>
> On Fri, Oct 23, 2015 at 9:32 PM, Robin  wrote:
>
>> Is there a "way" to utilize the PowerButton to EndCalls ON an iPhone? If
>> so, (Please) Detail these "steps" for me & other interested Listers.
>> Thanx
>> YourServices are Much Appreciated!
>>
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Re: Calls: EndingCalls-iPhone

[Shai]

Hello Sieghard,
This feature does still work on the iPhone5s and below. One would hold
the phone to their ear and press the power button once to end the
call.


On 10/23/15, Sieghard Weitzel  wrote:
> No, I am pretty sure this is not an option any more ever since iOS 8 came
> out last year. I believe prior to that you could press the power button
> twice quickly when the phone was to your ear.
>
>
>
>
>
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Dr. Harshit Jaithwar
> Sent: Friday, October 23, 2015 9:14 PM
> To: viphone 
> Subject: Re: Calls: EndingCalls-iPhone
>
>
>
> Hi, it's not working since I bought iPhone 6 with ios 8 and even in latest
> ios 9.1. Is it a bug or the feature is removed?
>
>
>
> On Fri, Oct 23, 2015 at 9:32 PM, Robin   > wrote:
>
> Is there a "way" to utilize the PowerButton to EndCalls ON an iPhone? If so,
> (Please) Detail these "steps" for me & other interested Listers. Thanx
> YourServices are Much Appreciated!
>
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Re: Latest ITunes with IPhone 6

[Shai]

Hi,
Another item you might try is to have your iPhone screen unlocked if
you have a passcode. In my experience, I found that iTunes would not
sync despite the fact that it was set to trust my computer and Windows
made the sound that my phone was recognized.
I had this issue before on the 5s and since then keep my 6s this way
and notice that all is fine when I go to sync.

On 10/30/15, Don Risavy, Jr.  wrote:
> Wondered if anyone has any problems or issues syncing their IPhone 6 etc.
> with the latest ITunes as can't figure out why am not able to do so using
> the proper usb cable like have done in the past as ITunes doesn't even
> recognize my phone when connected via usb and the usb ports work just fine
> as am able to know it's connected by the windows 10 sound that alert me and
> can print from the usb ports too.  So can't figure out what's causing this.
> So unless someone has an answer might uninstall and reinstall ITunes over
> the weekend to see if fixes the problem.
>
> Thanks.
>
>
>
>
>
>
>
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Re: Does music purchased on iTunes store on the phone automatically go to my mac?

[Shai]

Hello Mary,
If you have automatic downloads turned on for music on your iPhone
under settings/iTunes and ap store, then I would think that any music
one purchases on their phone would also be synced with iTunes on the
Mac when it is opened.
Please correct me on this if this is not the case.


On 10/30/15, Mary Otten  wrote:
> I think the answer to this question is probably know, but I thought I would
> ask anyway. I generally try to avoid buying music using my phone. But, I
> just bought some stuff using the Russian keyboard on my phone and now I'm
> wondering how I'm going to get that into my iTunes library on the Mac. I do
> have iTunes match also. And I do not have anything in my library that is not
> something I purchased or ripped. Should I suppose that the things I bought
> are going to show up on my mac? Or do I have to transfer the purchases using
> iTunes on the Mac?
> Mary
>
>
> Sent from my iPhone
>
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Question regarding adding a person to a text message conversation afterword with VoiceOver IOS 9.1

[Shai]

Hello all,
I am aware that a person can be added to a text message when initially
addressing it; however, I was wondering if there is a means by which
one can be added into a text message with VoiceOver while the
conversation is in progress? I attempted to Google this and it seems
that to perform this action one would go to the details button and
then tap on add contact; however, I can not find this option.
Thank you in advance for any responses

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Re: Hanging up calls

[Shai]

Hello Joe,
On the iPhone6s, one is unable to hang up using the power button. Only
on the 5s/c or earlier.


On 11/4/15, Joe  wrote:
> Can someone please remind me how to hang up calls using the power button?
> I'm on an iPhone 6S latest version of iOS, but can't get the bugger to work.
> I push the button while the phone is against my ear but no luck. Thanks in
> advance.
>
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Re: Tap Tap See

[Shai]

Hi Linda,
Yes, I am having trouble with this over here also. Tap Tap See reports
trouble sending image.



On 11/15/15, Lynda Ingraham  wrote:
> Hi,
>
>
>
> Is anyone else having problems with Tap Tap See? Every time I take a
> picture, I receive a message saying, "failure sending picture?"
>
>
>
> Thank you.
>
>
>
> Lynda
>
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Video description of movies and tv shows Apple TV fourth generation

[Shai]

Hi,
I have video description enabled on my Apple tv fourth generation in
settings and have the following questions:
1. How does one know when previewing a movie or tv show in iTunes
whether that film is described?
2. Does one get access to the described content even if renting the
film or show?
Films that I have looked at have not said that they are described. My
understanding from previous discussions on this was that there were
very few films at the time which were described but I understand that
there may be more now.
Thank you in advance for any responses

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Re: Blocking unwanted calls on the iPhone

[Shai]

Hello Mary,
To block a number, it does not have to be in contacts. You can go to
your recents tab and tap on the more info button. You can then find
the block this caller option and double tap it.
 If you ever want to unblock it, the number will be visible under the
call blocking settings.
This is the way it is on my iPhone running iOS 10.1.1 and I can not
imagine that this feature would have been changed for iOS 10.2.
Also, if you are looking to block or be warned of spam calls, an app
like Hiya is able to do this thanks to the new call kit functionality
built in to iOS 10.

 Hope this helps


On 12/21/16, Mary Otten  wrote:
> I know it is possible to block unwanted calls from a known number. That is,
> you get a call, you don't want to hear from that number anymore, and you
> tell The phone app to block anything more coming from there. But what I am
> looking for is something that would be a bit more proactive, that is,
> something that could, for example, block any call that is coming from a
> number that is either not in my contacts or one that I have not previously
> dialed. Does such a thing exist?
> Mary
>
>
> Sent from my iPhone
>
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Re: Voice dream writer or word app?

[Shai]

Hello Ryan,
Yes, that is correct that one must have an Office365 subscription to
create documents and use the Word app on iOS. This was my experience
when I downloaded the app even though I tapped on the cancel button I
found that I could not create any documents or open any unless I was
signed in with my subscription.


On 1/5/17, Ryan Mann  wrote:
> If you want to create documents in Word, don't you have to be subscribed to
> Office 365?  I have a subscription, but for people who don't, Voice Dream
> Writer may be a better choice.
>
> Sent from my iPhone
>
>> On Jan 5, 2017, at 6:27 PM, Kimberly  wrote:
>>
>> I use word on my iPhone and quite like it.
>>
>> Sent from Kimber's iPhone
>>
>>> On Jan 5, 2017, at 5:52 PM, TaraPrakash  wrote:
>>>
>>> Dear all.
>>> For creating a document what do you recommend the dream writer or ms word
>>> app? I am finalizing my decision whether to buy voice  dream
>>>
>>> Writer
>>> Sent from my iPhone
>>>
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Re: pushing voice mail alerts to phone

[Shai]

Hello Gordon,
I am on T-Mobile here in the US and I am getting my voicemail alerts
just fine on wifi and without cell data being turned on but I am still
on iOS 10.1.1. Out of curiosity, do you have the wifi calling feature
turned on in settings/phone/wifi calling? Is T-Mobile wifi showing in
your status bar after the coverage bars? Have you attempted to restart
your phone after the update and updating network settings?
On 1/7/17, Gordon  wrote:
> This was not the case prior to 10.2 at least on my end. I always got VM
> notifications even on wifi. That's why I asked this question here. I was
> trying to see if everyone was having this issue or if it could be
> narrowed down to T-mobile. I would think that some kind of notifications
> would be pushed even if the visual voice mail wont work unless you're on
> cell data. I would think you would get notified to call into your voice
> mail box. I'm on wifi most of the time, but cell data is still turned on
> when I'm not.
>
>
> On 1/7/2017 10:04 AM, Richard Turner wrote:
>>
>> I did not know that visual voicemail depended on cell data. Good to know.
>> As to why that is, I'd say call your phone company's support and see
>> if they have a clear explanation.
>>
>> Richard
>>
>>
>>
>> "A guy walks into a bar and says 'ouch!'"
>> (Sent from my iPod 6)
>> “By doing what you love, you inspire and awaken the hearts of others."
>> - Satsuki Shibuya
>>
>>
>>
>>
>> On Jan 7, 2017, at 7:38 AM, Michael Amaro > > wrote:
>>
>>> Sourt of the same issue.  I am with verizon Always connected to wifi.
>>>  In order for me to get my voice mails pictures etc, I have to turn
>>> on my cell data.  Why if I am indeed connected to wifi  do I have to
>>> turn on my cell data to get voice mails etc?
>>>
>>> --
>>> From: "Gordon" mailto:gor...@gordonradio.com>>
>>> Sent: Saturday, January 7, 2017 3:21 AM
>>> To: mailto:viphone@googlegroups.com>>
>>> Subject: pushing voice mail alerts to phone
>>>
 We're both on T-mobile over here using iPhone 7's. Neither one of us
 get alerted to voice mail messages when they come in. Ever so often
 I can go to the voice mail app and hit the button to modify my
 greeting and it will then pull up the messages, but this doesn't
 work all the time. Are the rest of you experiencing this? I'm trying
 to figure out if it's IOS 10.2 or T-mobile? We don't even get
 alerted where we could call manually and get our messages that way.
  I updated carrier settings with no success for this issue.

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Re: ending a voice call connected using siri

[Shai]

Hello Joe,
Which iOS version are you using? Using iOS 10.1.1 on an iPhone6S, I
seem to always be able to find an end call button on the screen.  I
would agree that the two finger double tap gesture to end a call does
not seem to work reliably but I have attributed this more to user
error in that my fingers may not be spread far apart rather than the
gesture not working as it should. Sometimes, I have noticed that after
I tell Siri to dial a number that the screen will lock. If this
occurs, I find that simply pressing the home button will enable the
screen for me again and I can then two finger double tap to end a
call.


On 1/11/17, Joe Paton  wrote:
> Hello All,
>
> When a call is made using Siri to dial, on an iphone 6-s, there
> is difficulty ending the call.  There is no "end call" button
> that I can find, and a two finger double tap doesn't work as
> reliably as it should.
>
> If the dial pad is used, then the "end call" button is there.
>
> is there another way to end the call?
>
> Thanks.
>
> Joe
>
>
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Re: iPhone Not Vibrating on Calls

[Shai]

Hello Kelby,
Yes, I have experienced this. It seems like it may be a bug from
having VoiceOver speech on. When I disable speech with a three finger
double tap on the screen, the vibrate appears to work as normal in my
pocket although it is random as sometimes it will ring very quickly
and not repeat. In my experience the randomness seems to depend if I
already had a call come in. If I had a call come in and have just
disabled speech and placed the phone in my pocket, it will ring once
quickly. If the speech has been disabled for a long duration and I
keep it this way the call comes through with the repating vibration.

On 1/16/17, kelby carlson  wrote:
> All,
>
> I'm running into an issue which I'm fairly sure has got to be an
> intentional design, but it seems to be something Apple knows nothing
> about. Here's the deal: if I switch the ringer on my phone off (i.e.
> the "mute" button on the side) so I only get vibrations, something
> very strange happens. If I get an incoming call while my phone is just
> sitting out on a desk, the phone vibrates normally (a long vibration
> that repeats). However, if the phone is in my pocket when I get an
> incoming call, it only vibrates once extremely quickly and doesn't do
> anything else. Obviously this causes some issues if I end up missing
> calls. Has anyone else experienced this? Any idea what could be going
> on?
>
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Re: iPhone Not Vibrating on Calls

[Shai]

Hello Richard,
Yes, I have both of these options turned on. Also I am using iOS
10.1.1 on an iPhone6s. Saw that the other poster on this thread is
having this issue with iOS 10.2.


On 1/16/17, kelby carlson  wrote:
> Okay, good to know someone else has this problem. (I'm using an iPhone
> 7 running iOS 10.2; did a restore, but that didn't do anything.)
> Sounds like something that's unfixable on our end.
>
> On 1/16/17, Shai  wrote:
>> Hello Kelby,
>> Yes, I have experienced this. It seems like it may be a bug from
>> having VoiceOver speech on. When I disable speech with a three finger
>> double tap on the screen, the vibrate appears to work as normal in my
>> pocket although it is random as sometimes it will ring very quickly
>> and not repeat. In my experience the randomness seems to depend if I
>> already had a call come in. If I had a call come in and have just
>> disabled speech and placed the phone in my pocket, it will ring once
>> quickly. If the speech has been disabled for a long duration and I
>> keep it this way the call comes through with the repating vibration.
>>
>> On 1/16/17, kelby carlson  wrote:
>>> All,
>>>
>>> I'm running into an issue which I'm fairly sure has got to be an
>>> intentional design, but it seems to be something Apple knows nothing
>>> about. Here's the deal: if I switch the ringer on my phone off (i.e.
>>> the "mute" button on the side) so I only get vibrations, something
>>> very strange happens. If I get an incoming call while my phone is just
>>> sitting out on a desk, the phone vibrates normally (a long vibration
>>> that repeats). However, if the phone is in my pocket when I get an
>>> incoming call, it only vibrates once extremely quickly and doesn't do
>>> anything else. Obviously this causes some issues if I end up missing
>>> calls. Has anyone else experienced this? Any idea what could be going
>>> on?
>>>
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Re: the ringer and vibration

[Shai]

Go to settings/sound and confirm that vibrate on silent is also on.
Then try flipping the switch on the side of the phone to vibrate and
see if it works as it should. If not, try toggling speech off with a
three finger double tap and see if the vibrate works correctly then.
For me, this seems to work you could then turn speech on again with a
three finger double tap to see who is calling you.
Hope this helps



On 1/25/17, Jed Barton  wrote:
> Hey guys,
>
> OK, i just got my iphone 7, and i was having the same issue on my 6.
> here's the deal.  When i flip the switch on the side of the phone, and
> someone calls me, it'll either vibrate, or in some cases not even
> vibrate at all.
> So when i called myself the 1st time, it did 2 quick pulses, and
> stopped.  The next 2 times, it didn't vibrate at all.  What am i missing
> here.  Vibrate on ring is on.  Anything else i should do?
>
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Creating contact groups on iPhone iOS 10.2.1

[Shai]

Hello,
I am a VoiceOver user who uses an iPhone with iOS10.2.1. I am trying
to create a contact group to keep my student teaching contacts
separate from my other contacts and so that I can access them more
efficiently.
I currently sync my contacts with Google contacts. I have researched
this issue and I see that there is a means of doing this via iCloud
but when I tried to sign in using Firefox via the pc and JAWS18, I was
not able to enter or space on the add button or the contacts action
menu button for allowing me to create a group or add new contacts.  I
also tried downloading an app called Groups but I did not find it to
be helpful as it seems that the group that is created is isolated
within the app and not visible within the contacts app of the iPhone.
How have others achieved this?
Thank you in advance for any responses

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Re: Unlocking with IOS 10

[Shai]

Hi,
No, you will not need to convert to a fingerprint or passcode after
updating. You should be able to skip these steps as in prior updates.


On 9/14/16, Dulce Muccio Weisenborn  wrote:
> I currently have no fingerprint or passcode set on my 6S.  Will I have to
> convert to a fingerprint and passcode for the update?  If so, should I
> create this before I upgrade?
>
>
>
> Dulce
>
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Incoming call announcement with VoiceOver iOS10

[Shai]

Hello,
In iOS10, I am noticing that there does not seem to be a means by
which one can control the notification of incoming calls using
VoiceOver. I went to settings for phone and I have checked with the
various call announcement options but my understanding of this feature
suggests that this is not for Voiceover users since call announcement
appears to stay the same. I know that one can disable speech if they
do not want VoiceOver announcing a call but there should also be a
means of controlling call announcement altogether since the
information could also appear in braille.
Thank you in advance for any responses

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Re: ring tones in IOS 10

[Shai]

Hello Casey,
No, there are no new ring tones in iOS10. The only sounds which have
changed are the lock sounds when one presses the power button once on
their device to put it into sleep mode.


On 9/15/16, Casey  wrote:
> hi is there any new ring tones in IS 10?
>
>
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Sound when sending text messages iOS10 seems to have disappeared

[Shai]

Hello,
In iOS10, the sound that a text message has sent seems to have
disappeared. I liked receiving this audible indication as I knew that
the message was successful in going out. Has anyone else noticed this
and is there a means of turning it back on that I do not know of?
Just as an example, this audible indication had been present in the
previous release of iOS.
Thank you in advance for any responses

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Re: Apple Watch Tutorial/podcast

[Shai]

Hi,
I would recommend the podcasts or information that can be found on the
AppleVis website under the getting started with Apple Watch section.
If you go to www.applevis.com there is a link on this page that is
called getting started with your first Apple Watch. Opening this link
will display a series of podcasts that you could listen to on such
items as pairing the watch to getting walking directions.
I hope this helps

On 9/17/16, Kamal Haffar  wrote:
> Hi all:
>
> Can you recommend a good podcast or tutorial for a new Voiceover Apple watch
> user?
>
> Thank you :-)
>
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Re: Sound when sending text messages iOS10 seems to have disappeared

[Shai]

Hi Richard,
Thank you for confirming that you had the audible text message sound
present when you send a message. I just checked again now and I do
indeed have it. I do not know why I did not hear it before as I do
have the change sound with buttons off in settings and the sound
volume on the device set to a high rate.
Thanks again.


On 9/16/16, Richard Turner  wrote:
>
> I still have the sound when sending text messages, but I don't find any
> separate sound setting for it.
> I'm on an iPhone 5s. Are any other sounds missing?
> Is change with buttons on in your sound settings?
> HTH,
> Richard
>
>
> (Sent from my iPhone 5S)
>
> On Sep 16, 2016, at 8:23 PM, Shai
> mailto:shai...@gmail.com>> wrote:
>
> Hello,
> In iOS10, the sound that a text message has sent seems to have
> disappeared. I liked receiving this audible indication as I knew that
> the message was successful in going out. Has anyone else noticed this
> and is there a means of turning it back on that I do not know of?
> Just as an example, this audible indication had been present in the
> previous release of iOS.
> Thank you in advance for any responses
>
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Re: Cannot change voices in IOS 10

[Shai]

Hi,
Try toggling VoiceOver off and then back on again by triple pressing
the home button.
Hope that helps



On 9/23/16, Kathy Brack  wrote:
> I switched to IOS 10 last night and I cannot change voices. It says that
> Alex is selected but is still on Samantha. Any suggestions?
>
>
>
> Kathy
>
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Re: Changing Voiceover Output To Bluetooth on IOS 10?

[Shai]

Hello James,
I would check with the manufacturer's website to see if there may be
an update that might remedy this issue. I would also try to unpair the
headset and connect it again to see if the issue might be resolved.
You could also try to search this headset model and see if others
might be having issues with it and iOS for something such as listening
to music for example. In my mind, this would be equivalent to
VoiceOver going through the headset.
 I hope this helps


On 9/24/16, James Lee  wrote:
> Hi,
>
> Since updating to IOS 10, I'm having a problem using a Bluetooth headset
> with Voiceover.
> ON IOS9, every time the headset is connected, the Voiceover output always
> went through the headset.
> However, on IOS10, most of the time, Voiceover stays on the Phone speaker
> after the Bluetooth is connected. Once in a while it will go to the
> headset, but it's very rare.
> Phone call and Siri always go through the headset though. When Siri is done
>
> speaking, Voiceover will go back to Phone speaker.
> Does anyone have suggestion how I can fix this?
> I updated to 10.0.2, and it's the same.
> Thanks!
>
> JL
>
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Re: Vo sluggish after tvos update?

[Shai]

Hello Jenifer,
No, I have not noticed VoiceOver to be sluggish after the TV OS
update; however, I have noticed that I am unable to press the info
button to get to the info tab either when a show is playing or when it
is paused. This is in the Netflix app on the Apple TV fourth
generation. I was able to do this when a show was paused in the
previous version of TV OS. What app are you attempting to play a show
in?


On 9/25/16, Jenifer Barr  wrote:
> Hi.
> Has anyone noticed that voiceover is sluggish when playing a show etc on
> that apple tv after the latest update? Even if I pause the show and try to
> get to the "info" or anything vo doesn't respond. Really frustrated!
> Thanks to anyone that can help!
>
>
> Sent from my iPhone
>
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Re: Vibration glitch while on silent: interesting glitch

[Shai]

Hi,
I can also confirm this on my iPhone6S. The vibration setting is on in
settings/general/accessibility. When the mute switch on the side of
the phone is set to silent, and VoiceOver is on with speech, the phone
only seems to vibrate once when an incoming call is received and in my
case the caller's name or number is announced.  When disabling speech
with the two finger double tap and the switch is still set to silent,
vibration is constant as the phone is ringing.


On 9/29/16, Sachin Pavithran  wrote:
> Hi all, is the vibration glitch that was on iOS 9 in the early stages back?
> It seems like it doesn’t vibrate more than a brief second when I have an
> incoming call when the phone is set to silent.
>
>
>
> Sachin
>
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Re: Facebook blank

[Shai]

Hello Mary,
I just downloaded the Facebook app update and tried it. I am not
having any issues with accessing the Newsfeed when the app is opened.
I would suggest quitting the app in the switcher and restarting it.
The lack of VoiceOver reading shared link titles when flicking across
status posts and events not reading still remain for me.

On 10/7/16, Mary Otten  wrote:
> Earlier today, I downloaded an update for Facebook. I was hoping that this
> update would fix the problem where voiceover is not reading the title of
> links that people include when they post messages. Not only was that not
> fixed apparently, now I'm not getting anything at all. All I'm getting our
> network errors. Maybe there is some kind of big outage. I hope that's what
> it is, rather than the Facebook app having been well and truly broken. I
> suppose it might have to do with the stuff going on the East Coast with all
> that mess in the hurricane. Just wondering if anyone else is experiencing
> Facebook connectivity problems.
> Mary
>
>
> Sent from my iPhone
>
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Re: facebook on IOS10

[Shai]

Hi Jeffrey,
Since I have not seen an answer to your question, I am replying to your post.
Please be aware that this is only my assessment of the situation and
not actual knowledge. In my opinion, I would think that the delete
this account button would delete the Facebook account from your phone
and not from the Facebook server. If it were deleting from the server,
I would assume that the button should be labeled cancel account. In
either case, I would think that double tapping this button would bring
up a dialogue confirming if you are sure of your choice which you
could cancel if you did not want to perform the selected action. You
could also try enabling VoiceOver hints if you do not have these
turned on. Sometimes, there is a hint that is associated with a button
in question if the app developer has programmed this.


On 10/12/16, Jeffrey Turner  wrote:
> Hi,
>
>
>
> I have an inaccessible screen on my Facebook app now, which I am told says
> I
> need to go into the settings app on my phone, and manage my passwords from
> there. Once I get there, everything looks right to me, but there is a
> delete
> this account button to choose.
>
>
>
> Could it actually be that I have to delete this entry from my phone in
> order
> to use the Facebook app now?i find this to be very counter-intuitive, and I
> really don't want to delete my Facebook account. It's not clear to me if
> this deletes the Facebook account from their servers, or just a newly
> unnecessary feature from my iPhone settings.
>
>
>
> Anybody know?
>
>
>
> Thanks,
>
> Jeffrey Turner
>
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Re: "no items found"

[Shai]

Hello,
Restarting VoiceOver also seems to clear it up for me. I did not
search for anything using the spotlight search but I still received
this message only once.


On 10/21/16, Paul and Paula Jordan  wrote:
> HI.  I am getting the message "no items found" every time I lock the
> screen.
> Has anyone else seen this?  Just curious.  Thanks.
>
> God bless!
>
> Paula and Boston
>
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Obtaining info on a movie or show using Netflix app on Apple TV with VoiceOver

[Shai]

Hello,
When playing a movie or show using the Netflix app for the Apple TV
fourth generation with VoiceOver, one use to be able to pause playback
and tap on the info tab with the Siri remote to be able to obtain info
about it. With the latest TV OS and Netflix app updates, I am noticing
that the media controls such as info are visible on screen when a
movie or show is playing, but it does not seem as though one can
obtain info about them. I have tried to tap and double tap
respectively when a show is playing or paused and the info about it
does not seem to be displayed with VoiceOver.  Has anyone on here
found a means of being able to obtain this info using the Netflix app
for Apple TV?
Thank you in advance for any responses

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Re: Problems updating iPhone 6 over the air to ios 10.1

[Shai]

Hello Jan,
It sounds to me like you have done all that you could do to try to get
the phone updated. Just to confirm, does your phone state that it is
connected to WiFI in the status bar at the top of the screen after
resetting network settings? Are you able to launch and browse the
Internet with Safari? You might want to try disabling cellular data
and seeing if you could do the update this way. That way you are sure
that WiFi is connected. You can turn off cellular data in
settings/cellular.
If you still receive the same message, you will  have to reset the
phone as new again to get it to update to iOS10.1.


On 10/30/16, Jan Kleinhans  wrote:
> Hi all
>
> Because of some problems with my computer which is not relevant here, I
> tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be a
> problem.  I get to the point where it starts downloading the update, then
> after about 5 minutes the message appears: "error downloading update" and I
> then can close it or retry.  Now, I have tried numerous times, same thing
> happening.  I have restarted the phone by switching it off, rebooting with
> the multiple presses of the power button, I've reset the network settings,
> no apps in the app switcher, but the same thing happens all the time.  It is
> a 64 gb phone, lots of memory free, so that also is not the problem.  I have
> used the same wi-fi network to update my wife's iPhone 5S, and there were no
> problems whatsoever.  What might be the problem here?  When I got this
> phone, it was just after the release of Ios 10.  I then did a clean install,
> redownloaded the apps I needed from the app store, not using an old backup.
> So, short from setting it up as a new phone again, would there be something
> else that I could try?  It is also connected to power when I attempt this,
> so all those bases are covered.  Any help would be greatly appreciated.
>
> Jan Kleinhans
>
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creating call action items workflow app iOS with VoiceOver

[Shai]

Hello,
I am trying to create a call action item to dial a contact from my
home screen using the workflow app. When I drag an action into my
workflow by holding on it and dragging, the action item becomes added
to the new workflow I created but I am not able to add a contact to
call. What do I need to do?
I am using VoiceOver on an iPhone6s with the latest version of iOS.
Thank you in advance for any responses

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Re: New Accessibility-Related Bugs Introduced in iOS 10.3

[Shai]

Hello,
I notice this bug using VoiceOver when I attempt to force touch on the
Messages app to get a menu. When I do, the choices are gone and the
messages app opens right away in the composition window. Although not
a serious bug for sure, it is annoying.


On 3/27/17, Mário Gabriel  wrote:
>
>
>
> Mary, this is real in most apps that support 3D force touch.
> Especially in native system apps.
> for me, this is a general bug.
>
> cheers.
>
>
> Às 19:37 de 27/03/2017, Mary Otten escreveu:
>> Hi Mario,
>> What app or apps are you experiencing this in? I would be happy to report
>> it if I experienced it. So obviously, either my phone is different, which
>> seems  strange, or I'm not using the same apps with 3D Touch that you
>> are.
>> Mary
>>
>>
>> Sent from my iPhone
>>
>>> On Mar 27, 2017, at 11:30 AM, Mário Gabriel  wrote:
>>>
>>>
>>>
>>> Hi Mary.
>>> On my iPhone 7, this issue is real.
>>> I would not do it without being sure.
>>> For me this issue is very serious.
>>>
>>> With this, is already the second time that we are faced with this issue.
>>>
>>> please let's all report this issue to apple.
>>> thanks.
>>> cheers.
>>>
>>>
>>> Às 18:52 de 27/03/2017, Mary Otten escreveu:
 Let's make sure we actually experience the bug before we report it. I
 use the 3D Touch a lot in the notification section, and I have not
 noticed this problem. I'm not saying it doesn't exist. But it might be
 app specific. So before you go reporting something based on what you
 read, you might want to try it and see for yourself.
 Mary


 Sent from my iPhone

> On Mar 27, 2017, at 10:42 AM, Mário Gabriel 
> wrote:
>
>
> hi.
>
>
> please, Let's go All report this serious issue to apple.
>
>
> list of 1 items
> • Behavior of Shortcut Menus triggered on app icons by 3D Touch is
> unreliable. Things appear to work as expected if, after triggering the
> 3D Touch menu,
> you keep your finger pressed to the screen and drag to locate a menu
> item by touch or perform a very distinct swipe gesture to move
> VoiceOver focus. However,
> anything else (such as lifting your finger and then trying to locate a
> menu item by touch) may result in one of the menu items being triggered
> with no
> input from you.
> list end
>
> thank you all.
> cheers.
>
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Re: Is IOS 10.3 available for iPhone 5?

[Shai]

Hello  Jeffrey,
I just tried to check for updates here on my iPhone5 and I am
receiving the same behavior as you describe for your clients that it
shows my software being up to date despite it being 10.2.1. I have
tried restarting the phone but to no avail. I thought I had seen
something which stated that 10.3 would not be supported on the iPhone5
being that Apple switched to the APFS file system in this release and
that there may be some features which are not compatible.


On 3/31/17, Jeffrey Turner  wrote:
> My clients do not have the upgrade available to them in software updates.
> Is
> this because they are using iPhone 5?
>
>
>
> Thanks,
>
> Jeffrey
>
>
>
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Re: IOS 10.3 and Caller ID

[Shai]

No problem here with caller ID after the update. My provider is T-Mobile.


On 4/5/17, Kramlinger, Keith G., M.D.  wrote:
> I don't know, but new carrier settings from Verizon were downloaded to my
> iPhone 7 last evening.
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Richard
> Sent: Wednesday, April 05, 2017 3:18 PM
> To: viphone@googlegroups.com
> Subject: IOS 10.3 and Caller ID
>
> Has anyone had any problems with caller ID after updating to 10.3?
> My service provider is Verizon.
>
> Rick
>
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Re: Question re Uber and Lyft apps

[Shai]

Hello Donald,
Both apps have a mechanism by which you can schedule a trip in
advance, but as Andy stated, the feature could be market specific. In
the Uber app, the feature for me appears right after the where to
button, and in the Lyft app, the feature appears after I have already
placed the destination and pick up in.



On 11/23/18, Donald Roberts  wrote:
> I have both the Uber and the Lyft app on my iPhone 6. Can some list member
> tell me with certainty whether there is a mechanism on either app to set up
> a trip in advance.
>
> I ask because several months ago it was necessary to go to a major airport
> almost a hundred miles from my home. The guy that showed up decided he
> really didn't want to drive to that airport. So I need to schedule the trip
> in advance if possible. No emergency, we would just like to schedule our
> next trip in advance if possible.
>
> Thanks for feedback.
>
> Don Roberts
>
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Unable to delete iphone custom ring tones with latest version of itunes JAWS2019

[Shai]

Hello,
I am using an iPhone with iOS 12.1.2 and iTunes 12 latest version on a
pc running Windows 10 with JAWS 2019. I have a few custom ring tones
that I placed on my phone through iTunes but I am noticing that when I
go to the tones section in iTunes with my phone connected, they do not
seem to appear. The tones do however still seem to be on my phone.
Has anyone seen this behavior? Thinking that there was a different
method of deleting tones now, I went into the folder that I pasted the
tones from and erased them this way but somehow they still continue to
play on the phone.
Thank you in advance for any responses.

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Re: iPhone 7 plus to easy to activate

[Shai]

Hello Larry,
You might have wake on raise turned on; this is a new feature where
when the phone is lifted  from a table it will wake. To disable this
feature, open settings/display and brightness and find this feature to
turn it off.
Hope this helps


On 11/1/17, Larry McCreary  wrote:
> Hello,
> When my iPhone is in locked mode it often activates vo.  This is very
> disruptive.  I have to turn vo off.  Is there an adjustment that will
> correct this wakeup situation?
> Thanks much.
>
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Re: Slow iPhone

[Shai]

Hello Joe,
I am not noticing this on my 6s. I would try the following:
1. Enable reduced motion by going to settings/general/accessibility
and turn on reduce motion. After enabling this setting, I would
restart the phone. This will decrease the animations and display
effects found in iOS11 and may generate a smoother experience for you.
2. Reset network or back to factory as Sieghard suggested.
Hope this helps


On 11/30/17, Joe Orozco  wrote:
> Hello,
>
> After updating to iOS 11, my iPhone 6S has gotten sluggish. It takes
> longer than usual to flick between items on the screen on certain
> applications. If I’m touch typing and give it too many characters to
> process, it tends to hang longer. Is anyone else noticing this, and if
> so, what can you recommend? Thanks in advance.
>
> Joe
>
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adding multiple numbers to workflow in Workflow app VoiceOver iOS 10.3.3

[Shai]

Hello,
I am attempting to create a workflow using the Workflow app for iOS
which will accept multiple numbers and query for the number to call
when I double tap on it from the home screen. Utilizing VoiceOver with
iOS 10.3.3, I have dragged two phone number actions above the call
action into my workflow, but after adding the numbers, I discover that
when I run the workflow I am being queried for the number to call
instead.
What am I doing incorrectly? I have attempted to research this with no success.
Thank you in advance for any responses

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