Could you please be bit specific like which IE version and which version of
remedy you are using?
We are using IE version 8 Onwards for AR 77 (Remedy) and it is working fine as
of now.
Thanks
Ravindra
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf
Hi Ravindra,
We are using IE 8 and the version of Remedy is 7.6.
Thanks and Regards
RAVI CHANDRA R | Sr.BMC Remedy Administrator
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hamsagar, Ravindra
Sent: Friday, December 09, 2011 1:40
Good day to everyone!
Just wanted to give you an update that I am currently looking for ITSM
Consultants in the Nordics. These are permanent opportunities, we are not
looking for contractors or freelancers.
I am running a recruitment day in Jan (in Stockholm or Copenhagen to be
confirmed),
Thanks everyone for your responses. Personally I prefer to go with the
Perform-Action-Apply when saving the current window. Maybe because it is newer.
Mark
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Thursday, December
I am upgrading our ARSystem environment from 7.1.00 Patch 007 to 7.6.4 SP2.
Do I begin by installing 7.6.4 first and then install 7.6.4 SP2
...Or can I begin by installing 7.6.4 SP2
Thanks for the help,
Bruce Wilson
___
You can install SP2 directly. All of the patch/service pack installers are
complete packages.
Mark
I work for BMC, I don't speak for them.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Wilson, Bruce B
Sent: 09 December 2011 13:24
To:
Please add me to Linked-in to see more opportunities in the respective
geographies that you may live in:
http://uk.linkedin.com/in/azzyg
Also please request to join the BMC worldwide opportunities group on Linked-in,
where you will see more of our global opps.
Thanks.
Asmar
We are currently running ARS7.1 with older Change Asset applications on two
servers (Windows 2003 32bit, Dell 2950 Dual Xeon 3Ghz, 4GB RAM)
We are planning on installing 7.6.04 with ITSM and CMDB.
I have requested a memory upgrade - but to do that we need an OS upgrade.
Server group wants sizing
My understanding is outside a couple exceptions (PAE extensions, I believe)
32-bit OS' cannot see more than about 3 GB of RAM. So in your case a RAM
upgrade without an OS upgrade would be a waste.
I will also say we had a server 2003 setup with 7.6.04 with 4 GB of RAM and it
screwed up badly
Yes - was reminded of the 32bit 4GB limitation - server group offered us 2003
64bit or 2008sp2. I think we may go 2008sp2 - not sure if it will be real or
virtual. Our QA environment is virtual (2003 64 bit) and seems to not have
issues.
Thanks
-Original Message-
From: Action Request
Ravi,
This sometimes occurs (my opinion) when you needed to flush the mid tier
cache or something during working hours when people were also actively
using the system. So it could be some piece of corrupt data on the
client side.
The best thing to try initially is to clear your history and temp
For your mid tiers, I would look at some of the earlier posts on the list but
basically, Mid Tier doesn't work properly if you try to use more than 1.4gb of
RAM in Java. That may be something to consider when sizing those boxes.
-Original Message-
From: Action Request System discussion
From the Data Load Console I am trying to Convert CSV Files for the
foundation data. Even the example data files generated by BMC generated run
time errors, read-only errors and all shorts of things.
Have anyone been able to use the Data Management Load Tool 7.604p2? I am asking
about the
Environment Information:
- ARS 7.5 patch 3
- Midtier 7.5 patch 3
I'm trying to use flashboards to render some data. I have 3 variables
(fixed, floating write, floating read) that I am trying to plot using a
stacked area chart over a time series (historical data). The data looks
fine in a
Does anyone know if the Mobility Suite (7.6.04) can be installed on a
Virtual Windows Machine? I can't find a compatability matrix for the
Aeroprise stuff and the installation guide only discusses actual hardware
needs (Windows Servers).
Thanks!
--
Warren R. Baltimore II
Remedy Developer
Hi Warren,
In the absence of any product specific documentation, the general BMC Virtual
Policy applies:
Support Policy for Virtualized
Platformshttp://www.bmc.com/support/policy-for-virtualized-platforms.html
-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software,
We are running on secured VM servers without issue.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Friday, December 09, 2011 11:44 AM
To: arslist@ARSLIST.ORG
Subject: BMC Aeroprise Mobility Suite
**
Does anyone know if
Thanks Tommy, I guess my question was more about if it was supported!
David sent me the answer though. I appreciate your help!
On Fri, Dec 9, 2011 at 1:50 PM, Tommy Morris tommy.mor...@radioshack.comwrote:
**
We are running on secured VM servers without issue.
** **
*From:* Action
Thanks David!
On Fri, Dec 9, 2011 at 1:20 PM, Easter, David david_eas...@bmc.com wrote:
**
Hi Warren,
** **
In the absence of any product specific documentation, the general BMC
Virtual Policy applies:
** **
Support Policy for Virtualized
(ADV: Recommends looking at Kinetic Request if SRM becomes problematic)
Generically speaking - I would take off Quantity as a question -- it does
not make sense.
All questions should be relevant - else -- you are confusing people.
I mean - am I supposed to put a number in there? -- Does it auto
I would recommend using the 7.6.00 reference architecture specifications (they
provide 3 models based on a small, medium, large deployment) and in my
experience so far I would add 15%-20% to the recommended midtier specs for
7.6.04. Just my opinion. Nate.
Nathan Aker
ITSM Solution Architect
Hi everyone - Hoping someone can help me out...
I am the functional person for our environment, not technical.. I have
currently created some requirements for reporting (to a spreadsheet).
We have a couple of options for tools. Crystal reporting (out of Remedy),
Remedy AR, and BMC Analytics.
Options in terms of preference (according to my personal opinion):
1. Analytics – allows non-technical users to build reports and extract
the data like you indicate below as well as do all your own formatting and
editing and build the report without having to understand the DB data model
We use Microsoft SQL Reporting Services (SSRS) for our analytical needs;
obviously we have a SQL Server DB. We added a SQL snapshot for reporting
purposes of the live ARSystem DB to make sure we were only hitting the
live db for reporting purposes when absolutely necessary, e.g. when
needing to
Hi everyone...
Sorry to bug you all again...
Does anyone know where I can get training for Analytics?
thanks!
c
**
This e-mail and any files transmitted with it may contain
confidential information and is intended solely for
Rapid Technologies has BA training classes.
Rick
On Dec 9, 2011 4:58 PM, Christine Milton Hall
christine_milton_h...@pepperidgefarm.com wrote:
**
Hi everyone...
Sorry to bug you all again...
Does anyone know where I can get training for Analytics?
thanks!
c
Christine,
Analytics really isn't a Remedy module. It's basically a custom
universe created by BMC based on the Remedy data model on the Business
Objects platform. So I think the training that would be helpful is to
first understand how Remedy data is structured within the DB. For
example,
Ehh, I like Rick's answer better. I just babbled on for no reason :P
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Friday, December 09, 2011 5:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Analytics
**
Rapid Technologies
Not sure if this helps.
Examples below - these are for SSRS report links but you can use the
same approach with some changes to the syntax and criteria for the qual
line reference.
I'm sure you could use same approach on a field and use workflow to auto
build the qual line.
FYI - important to
Just read the manuals:::
Sent from my iPhone
On Dec 9, 2011, at 17:00, Rick Cook remedyr...@gmail.com wrote:
**
Rapid Technologies has BA training classes.
Rick
On Dec 9, 2011 4:58 PM, Christine Milton Hall
christine_milton_h...@pepperidgefarm.com wrote:
**
Hi everyone...
Sorry
Terje,
I am currently using the Data Management tool 7.6.04 p2 for uploading data, i
had some problems initially using the 'Convert CSV' option, strange as it
seems, data was not converting into csv files if the source excel file was in a
folder (D drive) other than the data management install
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