James:
Most hand-helds have RDP client apps available that can be used to remote
control a PC that accesses ITSM. These apps have varying degrees of
friendliness and are generally not recommended, but you might want to check
it out.
HTH,
--Phil
From: Action
If money is no object, try Mobilereach.
On Jan 8, 2014 1:47 PM, James Smith bmcremedyarslis...@gmail.com wrote:
Hello Everyone!
New Year Greeting!
My client want to access ITSM application from mobiles for critical
activities like requests approval, status updates etc.
How could this be
Thanks to all for your inputs.
Here are the options that I have already tried-
1. Disabling Windows Firewall
2. Run as Administrator
3. Reinstalled BMC dev Studio
4. I am using correct user, which are able to connect from windows XP machines.
Now I have raise this issue with Client. I have asked
ITSM 764sp2
ARS 764sp2
Midtier 8.1sp2 HOTFIX
Weblogic 10.3
Linux
We are battling this same issue. Caught exceptions, NULL pointers... The user
are flushing their Midtier cache and we are starting to flush the server caches
every few days. This all happened when we went to IE 10. This was
Hi Team,
I am receving error while creating SRD in 8.1. Could you please help me on this?
[cid:image001.png@01CF0D60.1DAF6850]
[cid:image003.png@01CF0D15.4DA1FE10]
Regards,
Loki
__
Disclaimer:This email and any
**
Hello all:
I was wondering if anyone had any technical solutions/policies regarding users attaching, via MidTier, attachments into the ITSM/Remedy solution that may or may not have been scanned for viruses.
Is there a solution for ensuring that any attachments that are put into the Remedy
That would be a client function but some folks are external and internet facing
so I see your point... Yet is still some back to a antivirus/malware based
application. If inside you open the attachment and the anti viral software
detects it, you delete attachment I suppose problem solved.
Pl go through webinar below as a start:
https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07/upgrading-to-bmc-remedy-81-things-that-you-really-need-to-know
Abhijeet
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not
Hi Jesus!
Yes actually I've already created the TBL file and with the utility from file
extraction that helped me to create rightly the data mappings I'm thinking that
for future mappings create a BAT File to just execute on the path I need to
create the TBL files, but it will depend on the
Have a look at the new attachment security feature released in 7.6.04 SP5,
which will also be available for 8.1 soon.
https://docs.bmc.com/docs/display/public/ars7604/Security+restrictions+on+file+uploads
See option for “Attachment validation plugin”.
Peter
From: Action Request System
Hi Frank,
We are looking into testing a roll back to SP4 ourselves just as a test in
our QA environment to see if the issue is with the Global fields or not.
On another note, I am also hearing (haven't received the document yet)
that there is a bug on IE10 that may be the cause of this error
**
Thanks Peter. Was not aware of this new feature.
Terry
on Jan 09, 2014, Adams, Peter peter_ad...@bmc.com wrote:
**
Have a look at the new attachment security feature released in 7.6.04 SP5, which will also be available for 8.1 soon.
Shall I be honest? :)
Fiddler logs are a complete waste of everyone's time. They tell you what
was sent to/from the browser, but the issue is client side - it's the
browser executing the Javascript code.
Theoretically, one could use some home-brew tool to pump Fiddler logs to
a browser and
I wonder if we dove into the weeds a bit too quickly with our replies :)
I agree with Charlie it doesn't sounds like a Dev Studio issue but
something getting in the way of DS making a connection.
Can you ping the server from the Win 7 machines?
Does the AR Server register with portmapper? Do
Hello Everyone!
We got a requirement to upgrade the database and due to this we need to change
the replication database.
Has anybody ever fell in such situation ? Any steps or guidance would be
appreciated.
___
As others have mentioned, the AR System server is the only thing that interacts
with the database. All other aspects of the system interact with the AR System
server for data.
The AR System server connects with the database using the DB native libraries
that
are linked into the AR System. So,
Happy new year to you James!
Rapid Technologies has a new mobile web solution designed for end users -
rMobility. See http://www.raptek.com/rmobility/
It is focused on being a lightweight way to view, update or create requests.
Emphasis on simplicity for end users, so it's not aimed at being a
Do you have a demo video or free trial or any other information to share with
my client ?
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
We have a 30-minute webinar coming up on the 28th
(http://www.raptek.com/webinars/) and offer a free pilot program (allowing your
customer to try the software with their system free for a limited time). There
are a few static screenshots on the web site but no video at this time.
Contact
Truncate the table at the DB level is the most efficient way since you do not
need to keep any of the data.
-Original Message-
From: Cecil, Ken kce...@hubbell.com
To: arslist arslist@ARSLIST.ORG
Sent: Thu, Jan 9, 2014 3:58 pm
Subject: Cleaning up forms before migration
**
We have
We have some backend forms with large amounts of data that we don't care about
and would like to delete before doing a data migration.
For example FB:History has over 160 million records. What is the best way to go
about deleting data out of the forms that have gotten away from us.
I know we
We do it with a truncate table SQL command (since we want to delete everything)
Simply find your schema ID for the form in question and Truncate the T, H, and
B tables for that ID
Fred
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken
Assuming you're planning to delete ALL the data in each of these forms, I
agree with Ken Fred: using TRUNCATE TABLE is the only way to go.
If you only want to selectively delete data, well, that's going to be a lot
more painful though you still may want to consider using SQL (DELETE FROM)
for
I sometimes put the 'direct sql' into an escalation. Schedule it to run either
once, or on a periodic basis to continue to keep things trimmed down. For
instance, a weekly escalation that deletes records that are more than xx days
or weeks old. As mentioned, the where clause needs to be
Thanks to all. I figured it would probably be most efficient at the DB level.
Ken.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of pritch
Sent: Thursday, January 09, 2014 4:15 PM
To: arslist@ARSLIST.ORG
Subject: Re:
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