--|
|>
| Subject: |
|>
>--------------------
d to convey a role as a spokesperson, liaison or public
> relations representative for BMC Software, Inc.
>
> -----Original Message-
> From: Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Thad K
> E
Sent: Tuesday, July 14, 2009 9:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Technical Support Options. Any opinions?
One thing to consider is the time zone that the people who you will need to
call are in. We have had a tremendous amount of trouble with BMC support due
to the time zone. Since
l...@arslist.org] On Behalf Of Rabi Tripathi
Sent: Thursday, July 09, 2009 9:22 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Technical Support Options. Any opinions?
Hi all,
We're looking at options for basic technical support for our Remedy
platform. If you have any opinion about quality and cos
ist.org] On Behalf Of Rabi Tripathi
Sent: Thursday, July 09, 2009 9:22 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Technical Support Options. Any opinions?
Hi all,
We're looking at options for basic technical support for our Remedy platform.
If you have any opinion about quality and cost
-
> --| |
> > | Subject: | |> >-----------
> -
t; -
> --| |
> > | Subject: | |--------> >-----------
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> > Date: | |> >---
> > -
> > --| |07/13/2009 11:53 AM
> >
> > | >---
> > -
> > ------------------
-
> --| |
> > | Subject: | |> >-------
> --
slist@ARSLIST.ORG
Subject: Re: Remedy Technical Support Options. Any opinions?
**
TuringSMI I believe discontinued their operations in America about a year
ago. I think they still do however have thier UK partners Turing still
functioning.. I am not sure though about the UK bit..
--|
|>
| Subject: |
|>
>--------------------
, July 13, 2009 2:43:59 PM
Subject: Re: Remedy Technical Support Options. Any opinions?
Rabi,
I'm just getting back from a few days off, but would be interested in any
responses you got off-list.
I have a nagging feeling that this is a stupid questions, but is TuringSMI
still around
-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Thad K Esser
Sent: Monday, July 13, 2009 11:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Technical Support Options. Any opinions?
Rabi,
I'm just getting back from a few days off, but would be in
---|
|>
| Subject: |
|>
>-------------------
s a level1 support company.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:_arsl...@arslist.org_ (mailto:arslist@ARSLIST.ORG) ] On Behalf Of
Rabi Tripathi
Sent: Thursday, July 09, 2009 9:48 AM
To: _arsl...@arslist.org_ (mailto:arslist@ARSLIST.ORG)
Subject: Re:
009 9:48 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Technical Support Options. Any opinions?
>
> If it makes a difference, we're based in the east coast of the U.S.
>
> --- On Thu, 7/9/09, Rabi Tripathi wrote:
>
> > From: Rabi Tripathi
> > Subject: Rem
Support Options. Any opinions?
If it makes a difference, we're based in the east coast of the U.S.
--- On Thu, 7/9/09, Rabi Tripathi wrote:
> From: Rabi Tripathi
> Subject: Remedy Technical Support Options. Any opinions?
> To: arslist@arslist.org
> Date: Thursday, July 9, 20
If it makes a difference, we're based in the east coast of the U.S.
--- On Thu, 7/9/09, Rabi Tripathi wrote:
> From: Rabi Tripathi
> Subject: Remedy Technical Support Options. Any opinions?
> To: arslist@arslist.org
> Date: Thursday, July 9, 2009, 10:21 AM
> Hi all,
> W
Hi all,
We're looking at options for basic technical support for our Remedy platform.
If you have any opinion about quality and cost of basic minimum support from
vendor(s), including that from BMC, please let me know...or if your company
offers support.
If you think you must, feel free to writ
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