Re: Remedy - Archiving Data

2013-05-24 Thread Boyd, Rebecca
Christine, We’re on also 7.5.01 and looking at an upgrade. I’ve used archive with the “Delete from Source” option on a couple of forms & not had any problem. However, when I tried the “Copy to Archive and Delete from Source” option, the Archive form generates the following error when searching f

Remedy - Archiving Data

2013-05-23 Thread Christine Milton Hall
Hi Everyone Hoping to get some feedback to the following: We are looking into archiving our Incident Management data. We are currently running 7.5.1, but expect to upgrade by the end of the calendar year. The modules currently running are IM, CM, AM, SRM (not heavily yet, so many requests co

Re: Remedy archiving methods

2012-12-03 Thread Vishal Navale
Thanks Vikrant. Vishal On Sat, Dec 1, 2012 at 10:51 PM, Kulkarni, Vikrant wrote: > And to find the relationship between objects we can always enable object > relationships on the test servers and find out the relations of each form. > Once that's done we can use this list of forms for DSO mappin

Re: Remedy archiving methods

2012-12-01 Thread Kulkarni, Vikrant
e the historic data from the forms found by the above method. Thanks, Vikrant From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vishal Navale Sent: Sunday, December 02, 2012 8:52 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy archiving methods ** T

Re: Remedy archiving methods

2012-12-01 Thread Vishal Navale
Thanks Vaibav. Do you know how to delete the data from database? How to find out all relationships for IM/CM/PM/SRM/SLM etc Data is huge and we want to delete from database. Thanks Vishal On Thu, Nov 29, 2012 at 11:43 PM, vaibhav wadekar wrote: > ** DSO is one of the option I can suggest you

Re: Remedy archiving methods

2012-11-29 Thread vaibhav wadekar
DSO is one of the option I can suggest you for archiving data from main server. Regards/Vaibhav On Thu, Nov 29, 2012 at 12:01 PM, Vishal Navale wrote: > ** > Hi, > > We want to archieve Remedy data archive. Currently Remedy have 3 years of > data so we want to keep only last 15 months data. >

Remedy archiving methods

2012-11-29 Thread Vishal Navale
Hi, We want to archieve Remedy data archive. Currently Remedy have 3 years of data so we want to keep only last 15 months data. Setup is customized. ARS 7.5p4/ITSM 7.6/SQL2008 Please let me know best way to achive this? Regards, Vishal __

Re: AD: Remedy archiving

2012-09-13 Thread H G
staging forms, without merge workflow. > http://www.softwaretoolhouse.com/ > > ** ** > > ** ** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Anantha Jeyaprakash > *Sent:* September-11-12 19:

Re: Remedy archiving

2012-09-12 Thread Longwing, LJ CTR MDA/IC
RG] On Behalf Of ravi rai Sent: Tuesday, September 11, 2012 6:52 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy archiving ** LJ, During my training I worked on Pentaho Spoon tool . Did Spoon got transformed to Kettle or they are different tool. :) regards ravi > Date: Tue, 11 Sep 2012 1

AD: Remedy archiving

2012-09-12 Thread Ben Chernys
IST.ORG] On Behalf Of Anantha Jeyaprakash Sent: September-11-12 19:07 To: arslist@ARSLIST.ORG Subject: Remedy archiving ** Team, We want to archive Remedy ITSM data. Is there a tool available (other than OOB Archive) to integrate in Remedy 7.5/ ITSM 7.6. Thanks, Ananth _attend WWRUG12 www.

Re: Remedy archiving

2012-09-11 Thread ravi rai
LJ, During my training I worked on Pentaho Spoon tool . Did Spoon got transformed to Kettle or they are different tool. :) regards ravi > Date: Tue, 11 Sep 2012 14:14:28 -0600 > From: lj.longwing@mda.mil > Subject: Re: Remedy archiving > To: arslist@ARSLIST.ORG > >

Re: Remedy archiving

2012-09-11 Thread Longwing, LJ CTR MDA/IC
Behalf Of David Ferguson Sent: Tuesday, September 11, 2012 2:09 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy archiving ** Thanks Ananth for the clarification. Yurbi has a built-in component called Yurbi Connect, leveraging the easy to report feature I mentioned at the DB level the Yurbi Connect

Re: Remedy archiving

2012-09-11 Thread David Ferguson
Thanks Ananth for the clarification. Yurbi has a built-in component called Yurbi Connect, leveraging the easy to report feature I mentioned at the DB level the Yurbi Connect portion allows you to extract data, transform it (if needed), and load it into a new set of tables (ETL). So there stil

Re: Remedy archiving

2012-09-11 Thread Anantha Jeyaprakash
Hi David, Thanks for your info. We want to archive data from our Incident form. Our incidents are growing and we decide to move our old data to archive forms. Remedy has OOB Archive feature, but that is very limited (only form level), not application level. Thanks, Ananth On Tue, Sep 11, 2012

Re: Remedy archiving

2012-09-11 Thread David Ferguson
Hi Ananth, I am not 100% clear on what you mean when you mention integrate the archive data in Remedy 7.5 so my answer may be off-base but hopefully it will help you or someone else. We find a lot of our customers leverage Yurbi to report, data mine, search their archived Remedy data because Yurb

Remedy archiving

2012-09-11 Thread Anantha Jeyaprakash
Team, We want to archive Remedy ITSM data. Is there a tool available (other than OOB Archive) to integrate in Remedy 7.5/ ITSM 7.6. Thanks, Ananth ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwr

AW: Is there a way to set an Oracle nologging option for Remedy Archiving process?

2010-01-13 Thread Conny Martin
Betreff: Re: Is there a way to set an Oracle nologging option for Remedy Archiving process? This is true if the instance or the tablespace has been configured to force logging. Otherwise it should work. have you tested this scenarios? Guillaume From

Re: Is there a way to set an Oracle nologging option for Remedy Archiving process?

2010-01-13 Thread Guillaume Rheault
Martin [conny.mar...@t-systems.com] Sent: Wednesday, January 13, 2010 4:36 PM To: arslist@ARSLIST.ORG Subject: AW: Is there a way to set an Oracle nologging option for Remedy Archiving process? This will not have any effect. see http://www.orafaq.com/wiki/Nologging_and_force_logging ARS does normal

AW: Is there a way to set an Oracle nologging option for Remedy Archiving process?

2010-01-13 Thread Conny Martin
on list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von Guillaume Rheault Gesendet: Mittwoch, 13. Januar 2010 21:49 An: arslist@ARSLIST.ORG Betreff: Re: Is there a way to set an Oracle nologging option for Remedy Archiving process? You need to find out the schemaid in the arschema table related to

Re: Is there a way to set an Oracle nologging option for Remedy Archiving process?

2010-01-13 Thread Guillaume Rheault
est System discussion list(ARSList) [arsl...@arslist.org] on behalf of Pruitt, Christopher (Bank of America Account) [christopher.pru...@hp.com] Sent: Wednesday, January 13, 2010 3:40 PM To: arslist@ARSLIST.ORG Subject: Is there a way to set an Oracle nologging option for Remedy Archiving proc

Is there a way to set an Oracle nologging option for Remedy Archiving process?

2010-01-13 Thread Pruitt, Christopher (Bank of America Account)
Issue Details: Is there a way to set the nologging option on the Remedy Archive tables when the Remedy archival process is running to disable the Oracle Archiving logging? We need to ensure that it Oracle doesn't generate Oracle archive logs for the Remedy Archiving table when we are pu

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-06 Thread Hugo Visser
** Ron,The field id's won't change, since you're making a copy of your original form, including view id's and such. The archive form in turn is just a copy of that form with some fields added. When you import a form in place the T# is also unchanged. I've just tested it and it looks like it's worki

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-06 Thread Kern, Robert SBA
Subject: Re: Problem with Remedy Archiving when adding Views to the form. ** Ron, As James has since pointed out, you can not add data fields to an Archive form.  Looking at Appendix E of the new V7 manual "Form and Application Objects" (or Chapter 7 of the V6 "Configuri

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-06 Thread Ron Tavares
** Hugo is correct, I am trying to add the Radio button field because Remedy failed to carry it over when I added it to the original form.  The reason that failed, is because we added a new veiw (the 10th view), to original form and that view failed to carry over.  Remedy says this is normal becaus

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-06 Thread Hugo Visser
** Ian,As I understand adding fields to the archive form is just a work around for him, because Remedy's mechanism isn't adding those fields.What you could try is this, I haven't tested it (yes it's dirty): Save your original form as a copy, turn on archiving on that copy so that the archive form y

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-06 Thread Ian Trimnell
** Ron, As James has since pointed out, you can not add data fields to an Archive form.  Looking at Appendix E of the new V7 manual "Form and Application Objects" (or Chapter 7 of the V6 "Configuring AR System") it says that 'Data fields (including radio) cannot be modified or added to an archi

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Chris Cook
T.ORG To arslist@ARSLIST.ORG cc Subject Re: Problem with Remedy Archiving when adding Views to the form. Chris, Have you have exported the archive form and looked for that field ID in the def? Maybe.. Just maybe.. .this field is there, but in zero views? BTW: The error text in v6

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Carey Matthew Black
Chris, Have you have exported the archive form and looked for that field ID in the def? Maybe.. Just maybe.. .this field is there, but in zero views? BTW: The error text in v6.3 and v7.0 docs have drastically changed for this error code. (How strange.) -- Carey Matthew Black Remedy Skilled Pr

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Chris Cook
IST.ORG cc Subject Re: Problem with Remedy Archiving when adding Views to the form. ** Chris:   This does not look good at this point.   James McKenzie   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chris Cook Sent: Tuesday, Sept

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread McKenzie, James J C-E LCMC HQISEC/L3
** Chris:   This does not look good at this point.   James McKenzie   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chris CookSent: Tuesday, September 05, 2006 12:35 PMTo: arslist@ARSLIST.ORGSubject: Re: Problem with Remedy Archiving when

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Chris Cook
RSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Problem with Remedy Archiving when adding Views to the form. ** Ron:   Create the field on the Base form and use the copy function to place it on the Archive form.  Have you tried this?   James McKenzie  

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread McKenzie, James J C-E LCMC HQISEC/L3
Title: RE: Problem with Remedy Archiving when adding Views to the form. ** Ron:   Create the field on the Base form and use the copy function to place it on the Archive form.  Have you tried this?   James McKenzie   From: Action Request System discussion

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread McKenzie, James J C-E LCMC HQISEC/L3
** Character Field is reserved.   James McKenzie   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chris CookSent: Tuesday, September 05, 2006 11:14 AMTo: arslist@ARSLIST.ORGSubject: Re: Problem with Remedy Archiving when adding Views to the

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Ron Tavares
System discussion list(ARSList)" <arslist@ARSLIST.ORG > 09/05/2006 12:35 PM Please respond toarslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Problem with Remedy Archiving when adding Views to the form.   Ron,Since you and others have likely not found the dr

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Ron Tavares
** Carey,   Thanks for this info.    As per your advice, "use it when you have to", I'm going to hold off on this for now and have gone ahead and re-opened the ticket with Remedy Support.  I am using Remedy's OOB Archiving solution, so they should provide a solution to this.   I will post the so

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Chris Cook
ion list(ARSList)" 09/05/2006 12:35 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Problem with Remedy Archiving when adding Views to the form. Ron, Since you and others have likely not found the driver program I will spend a short minute on w

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Carey Matthew Black
Ron, Since you and others have likely not found the driver program I will spend a short minute on what it is and what it is not. It is: ) A very old Remedy base line program. ) It allows you to interactively "talk" to the ARS server from a command line. ) It requires a good deal of knowledge

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Ron Tavares
quest System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG ] On Behalf Of Grooms, Frederick W> > Sent: Tuesday, September 05, 2006 6:30 AM> > To: arslist@ARSLIST.ORG> > Subject: Re: Problem with Remedy Archiving when adding Views to the form.

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread David Sanders
://www.westoverconsulting.co.uk   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ron Tavares Sent: Tuesday, September 05, 2006 2:15 PM To: arslist@ARSLIST.ORG Subject: Problem with Remedy Archiving when adding Views to the form.   ** This is kind of a

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Carey Matthew Black
ms, Frederick W > Sent: Tuesday, September 05, 2006 6:30 AM > To: arslist@ARSLIST.ORG > Subject: Re: Problem with Remedy Archiving when adding Views to the form. > > > > ** > As for changing the view ID have you tried the archgid utility? (Unfortunately I

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Rick cook
LIST.ORGSubject: Re: Problem with Remedy Archiving when adding Views to the form. ** Hi Rick,   I have tried creating the field in just the Admin view.  It creates fine in the Help Desk form, but it still fails to carry to the HD Arcive form.  This is because of that 10th view, (fr_CA), which i

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Ron Tavares
rooms, Frederick WSent: Tuesday, September 05, 2006 6:30 AMTo: arslist@ARSLIST.ORG Subject: Re: Problem with Remedy Archiving when adding Views to the form.  ** As for changing the view ID have you tried the archgid utility? (Unfortunately I can not answer the other as I do not use the out of t

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Rick cook
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick WSent: Tuesday, September 05, 2006 6:30 AMTo: arslist@ARSLIST.ORGSubject: Re: Problem with Remedy Archiving when adding Views to the form. ** As for changing the view ID have you tried

Re: Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Grooms, Frederick W
05, 2006 8:15 AMTo: arslist@ARSLIST.ORGSubject: Problem with Remedy Archiving when adding Views to the form. ** This is kind of a 'long story' problem, but I'll try to keep the explanation brief but clear and hopefully someone will understand this issue.   We had 9 Views o

Problem with Remedy Archiving when adding Views to the form.

2006-09-05 Thread Ron Tavares
** This is kind of a 'long story' problem, but I'll try to keep the explanation brief but clear and hopefully someone will understand this issue.   We had 9 Views on our Help Desk form when we turned on the out-of-box archiving.  When we did that, Remedy created the Help Desk Archive form with the

Re: Remedy Archiving

2006-05-08 Thread Roney Samuel
dilemma, right now I am required to manage the ITSM (CMDB > is not installed) suite for the client, The client wants to uses the Remedy> Archiving, i.e.> They want the data in the HelpDesk form to be archived, which will also mean> that it will be required to archive the related Change

Re: Remedy Archiving

2006-05-07 Thread Carey Matthew Black
ch can be explained by incompetence. On 5/7/06, Roney Samuel <[EMAIL PROTECTED]> wrote: ** Hi All, I am in dilemma, right now I am required to manage the ITSM (CMDB is not installed) suite for the client, The client wants to uses the Remedy Archiving, i.e. They want the data in the He

Remedy Archiving

2006-05-07 Thread Roney Samuel
** Hi All,    I am in dilemma, right now I am required to manage the ITSM (CMDB is not installed) suite for the client, The client wants to uses the Remedy Archiving, i.e. They want the data in the HelpDesk form to be archived, which will also mean that it will be required to archive the