It's a defect in arserverd. Log a ticket with your support channel;
they are the only ones that can fix the issue. Generate a core file
to include with the ticket, as this will expedite the resolution of
the issue from the vendor. The data is as important as the stack
trace when debugging.
So much for budgeting... that's FY 2010 for some of us.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of John
Sent:
http://www.bmcworldcommunity.com/conferences
It says rescheduled to Oct, 2009.
-John
--
John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
[EMAIL PROTECTED]
On Nov 3, 2008, at 11:16 PM, Steven Pataray wrote:
Is there a site where I can download a copy of the Java based
BasicAuthenticator code?
If not, can anybody send me a copy of the latest version. We are running MT
7.1.0 p5.
Thank you
___
UNSUBSCRIBE or access ARSlist
Dip,
Can you please share what you've documented with the list?
Julie Rockwood
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Dip Patel
Sent: Monday, November 03, 2008 7:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Name Change
** We do
Hi List
Our AD is changing the way it stores the employee names, instead of a character
based login name we are moving to a numeric based login id. As anyone
implemented something like this before? If so, any gotcha's to look out for,
any advice would be useful.
We are on 7.01 ARS, Oracle
The obvious problem is that shafqatayaz becomes 123456 in the submitter
field. You could use the Authentication Login Name reserved field to get
round it.
Matt
Hi List
Our AD is changing the way it stores the employee names, instead of a
character based login name we are moving to a
You should protest this change... who wants to login with numbers
anyway?? It's kind of prison-ish.
Just kidding...
Tauf Chowdhury | Forest Laboratories, Inc.
Sr. Analyst
Office: 631.858.7765
From: Action Request System discussion list(ARSList)
Just wondering -- would you like to provide visibility into the
schedules of the people on-call?
Example:
A person might want to see their schedule in a calendar format for the
week?
A manager might want to see their groups schedule for a week?
If so - please take a look at Kinetic
We are seeking Mid and Senior level Remedy Consultants based in Texas-
preferably Houston or Dallas.
*These are permanent positions with generous salary, bonus, benefits and
vacation packages. Senior Level Candidates must have ITSM implementation
experience.
If you're interested please
Greetings ,
we've a small function in Oracle 10g to return a transcoded/hashed
value for its input parameter., and are trying to use it for setting
the transcoded values into the DB.
we're running ITSM 7.0
my filter Set Fields SQL looks like this -
select get_hash('$current_field$') from dual;
I'm thinking about taking the BMC Remedy AR System 7.x: Application
Requirements Analysis, Design Development class and getting my RSP
certification. If anyone has taken it, what's the level of difficulty in your
opinion?
I was going to take it in March, but at the end of 2008, simply
Hey B,
I think this is the same error I get whenever an attempt is made to use
the SELECT on the first attempt. But, it works on the second attempt
and every other attempt until Remedy server is restarted. The Oracle
error is basically saying that Remedy is not defining the variable
before it
When I took RAD 2 years ago it wasn't too hard, simple things like how to
take a requirements doc and turn it into functional requirements, how to get
information from the customer that they didn't initially provide, that sort
of thing. I was told that the entire process would be changing
Does anyone out there have any experience with integrating Remedy with
MapPoint? I am trying to put something together to pass data from
Remedy to MapPoint on demand.
Thanks,
Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
Lisa, I found all of the classes fairly easy and straightforward. If
you've been developing remedy solutions for awhile, especially if you
have much custom experience, then the classes should be cake for you.
The final class, where you actually earn your RSP, involves spending
around 3 or 4 days
Not so much difficult technically, it really just helps to round out your
'consulting' skills.
All about how to best conduct the full life cycle of the software
development process.
Back when I took them, The RADD class was basically a shorter version of the
RAC class.
Mark
Mark Blankenship
Dear
All,
The AR
Server gets restarted at regular Mon Nov 03terval of time.
Mostly
tickets were logged to the remedy through web services. 700 users are
concurrently logged Mon Nov 03to the remedy system and on an average 40,000
tickets are logged every day.
The
environment is
You may want to default the value in your get_hash function in Oracle
Try something like
CREATE OR REPLACE FUNCTION GET_hash (in_value VarChar2 :=
'somedefault') return VarChar2 is
for your function definition
This way if Remedy does not have a value for current_field when you call
the
Have you tried this?
BEGIN
get_hash('$current_field$');
END;
Thanks,
Sean
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Wallace, Kelvin
Sent: Tuesday, November 04, 2008 1:25 PM
To: arslist@ARSLIST.ORG
Subject: Re:
Remove and from users' keyboards.
Jennifer
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Ramey, Anne
Sent: Friday, October 31, 2008 2:16 PM
To: arslist@ARSLIST.ORG
Subject: stripping HTML from email
We are looking
I withdraw the question. Since the one server is a hot backup, it will
not be on the domain at the same time as the production server. So no
name change will be required.
Steve Michadick
Remedy Engineer
MCNOSC
-Original Message-
From: Dip Patel [mailto:[EMAIL PROTECTED]
Sent: Monday,
Okay my sales rep said he heard rumors of having it in Vegas. Anybody heard
this?
Steve
On Tue, Nov 4, 2008 at 5:34 AM, strauss [EMAIL PROTECTED] wrote:
So much for budgeting... that's FY 2010 for some of us.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of
We are seeking a Remedy Solutions Architect based the Washington DC metro
area. This is a permanent position with a generous salary, bonus, benefits
and vacation. Candidates must have ITSM 7 implementation experience. If
you're interested please email me your resume as a PDF or MS Word document
Here is what we are looking for:
*
1 Remedy Consultant to upgrade from 6.3 - 7.0.2. Modules being
focused in are Asset, Problem, and Incident. (Pay Rate 70/HR on a C2C
All Inclusive or 60/HR on a W2 All Inclusive)
*
2 Remedy Admin/Developers to help with the
I worked on a system once that needed GIS Located points on a map for
incidents. What was basically done is that each site that could have an
incident built against it had its lat and long loaded into a table, and I
published a web service for MapPoint to poll on a specified period, this web
Joshua,
Thanks for contacting me regarding this opportunity; however, I am currently
contracted
thru the end of March and as such unavailable. Regards, Julie
From: Kitchen, Joshua T [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tuesday, November 4, 2008
Hello Raido,
This you resolved this issue? I am installing IM 7.0.02 and I encountered an
error with the asi_deplapp.def.
It failed to import this particular definition files and here's the details
from the log file:
[Tue Nov 04 12:26:09.478] ImportFileNode- AR Status (14 items)
[ERROR][Tue Nov
Hi,
If you want to change the prefix of old records, RRR|Chive can do this for
you.
https://www.rrr.se/cgi/rrrchive/main
Sample config to change the prefix:
source_server = myserver
source_user = Demo
source_password =
source_form = HelpDesk
target_server = myserver
Hi,
If you need to change the data in your current system, you can use our
free RRR|LoginConv tool.
You need a conversion file in the following format:
mizm = 12345
shafqata = 54321
axtong = 2
https://www.rrr.se/cgi/tools/main#rrrLoginConv
It will go through all (or the specified) forms
On Tue, Nov 4, 2008 at 2:56 PM, Steven Pataray [EMAIL PROTECTED] wrote:
** Okay my sales rep said he heard rumors of having it in Vegas. Anybody
heard this?
Steve
On Tue, Nov 4, 2008 at 5:34 AM, strauss [EMAIL PROTECTED] wrote:
So much for budgeting... that's FY 2010 for some of us.
Tina,
Looks like you have not loaded the ITSM CMDB extentions. You will find them
in the celsdk/extensions folder on the install media. This is not the case
for me as these forms clearly do exist.
..and no, I have not been able to figure it out yet. I was able to manually
import forms from
Hey Tauf
I know! I don't know if anyone on this list ever saw a television series called
The Prisoner.
If they did, they will probably remember the signature line, I am a man, not a
number.
Ah well!
Unfortunately we are having problems with our Far East sites, where a lot of
users apparently
Matt
yeah there are a few problems, like firstly changing the names in the User and
People form, secondly the biggest issue is the Submitter field on all open
tickets, we will need to change those, the Submitter field is locked on our
servers, so have to get around that. I am really interested
I've checked in SQL Logs that the value of my current_field is being
passed on fine to the select Get_Hast('current value') from dual;.
Doesnt look like null value is a problem,
as the Filter qualification itself filters out null values.
checking out other suggestions on the thread.
On Nov 5,
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