cmdbdriver to move CMDB changes between servers

I have extended and created new classes on my development server (HP UX 11i, Oracle 9i, ARS 6.3, CMDB1.1 patch002). Class like BMC_AssetBase, BMC_ComputerSystem etc. were extended. Using Migrating a BMC Atrium CMDB from Development to Production document, I exported all the classe s and

Page Field

Hi, We are using ARS 6.3 with IBM Websphere. I have a page holder field with 15 pages (don't ask me why so many). Well on the user tool the page field looks fine with tha tabs in multiple rows. But on the web (we use ie) it shows as one big line of tabs (going across the form) Any clue

Mid-Tier with Servlet Exec

Hi, What is the ideal configuration for Remedy Mid-Tier 6.0 on a Windows 2000 Server with IIS 5.0. Should it be configured with ServletExec 5.0 AS or ServletExec 4.2 ISAPI? Also, what are the performance/scalability issues associated with the different versions of SE? Anybody Thanks

Re: Same Ticket type in past Y minutes - RESOLVED

that throws your warning if COLUMNCOUNT exceeds the number you don't want it to exceed. Norm -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra Sent: Wednesday, August 16, 2006 7:11 PM To: arslist@ARSLIST.ORG

Sizing hardware for CMDB

Hi, We are trying to come up with some hardware requirements for using CMDB. Is there any document around that gives a guideline on how to size the hardware for implementing CMDB solution??? Thanks Atul ___

Email Template om Outlook

Hi, When a ticket is resolved we send an email notice to the requester. This email uses a template where the user answers if they are satisfied with the resolution, If they answer NO, then they provide the reason. What we are seeing is that on outlook, when the user is typing the reason for

cmdbdriver error

Hi All, We have ARS 6.3 CMDB 1.2 Patch 3 on Solaris. I have added new classes / attributes using the CMDB Class Manager. Using the cmdbdriver I exported everything in to a directoy. When we tried to import this back in we got the following error: ARImport results ReturnCode: ERROR

Convert Date in to timestamp in remedy

Hi, We are using ARS 6.3, MS SQL. I want to update a date field using direct sql - can some one help me with this. Is there a function to convert the date field in to timestamp or can I use the sql to update the date field directly. Thanks Atul

Re: Convert Date in to timestamp in remedy

Oct 2007 07:12:14 -0500 ** Atul. This query will return you a Remedy date/time field as a SQL date: SELECT DATEADD(s, [Remedy_DT_Field], '01-01-1970 00:00:00' FROM [tablename] Regards, Ben Trimmer Atul Vohra [EMAIL PROTECTED] Sent by: Action Request System discussion list

External WebService issue

Hi All, We have ARS 7.1 on 2003 Server R2 and SQL Server. I have been trying to consume an external webservice needed to exchange information between 2 systems. When I try to load the webservice in the filter I get error messages shown below. Have also attached the wsdl file that I am trying

Re: Filter Problem

( 'AssignedConfigTech' != $NULL$ ) AND ( 'DB.AssignedConfigTech' != 'TR.AssignedConfigTech') When that field is not changed then 'TR.AssignedConfigTech' = $NULL$ while 'DB.AssignedConfigTech' != $NULL$ thus the filter fires. This qual should work ( 'AssignedConfigTech' != $NULL$ ) AND (

Re: Filter Problem

( 'TR.AssignedConfigTech' != $NULL$ ) would work, right? On 10/2/07, Atul Vohra [EMAIL PROTECTED] wrote: ** ( 'AssignedConfigTech' != $NULL$ ) AND ( 'DB.AssignedConfigTech' != 'TR.AssignedConfigTech') When that field is not changed then ' TR.AssignedConfigTech' = $NULL$ while

Re: CMDB Issue Urgenttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

If you check OBJSTR:Class the duplicates will have status pending. It implies that CMDB change failed and thus it is in this state. You could use cmdbdriver to sync (using the pending id) and find the issue. BTW you can delete the records pending id !=0 from OBJSTR:Class and OBJSTR:Attributes to

Extra namespace in xml sent by remedy

Hi All, We have an external web service generated using TIBCO. This web service works with different clients (.Net, Tibco etc) but has issues when remedy consumes it. Remedy is sending a reference to ns2 yet that is not defined anywhere in the WSDL or the XSD. Thus the request is rejected as it

jsp client for a web service

Hi All, Can anybody provide with a sample jsp client for a web service (ideally would work on tomcat). I am trying to get around remedy issues with consuming this external web service. Any help would be appreciated. Regards

Re: Web Services question

Use filter to consume the external web service. -Original Message- From: Agency Enterprise Help Desk [ra-enterprisehelpd...@state.pa.us] Date: 07/22/2009 08:52 AM To: arslist@ARSLIST.ORG Subject: Re: Web Services question ** I am new to web services and have a question. We have a

Timeouts and more

Hi All, We are using 7.1 and had following issues / questions: 1. An external application is using web service to 'Get' a set of records based on the Qualification and sometimes due to the number of records returned we get timed out. Question: Is there a setting which controls the time

Resend: Timeouts and more

Hi All, We are using 7.1 and had following issues / questions: 1. An external application is using Remedy web service to 'Get' a set of records based on the Qualification and sometimes due to the number of records returned we get timed out. Question: Is there a setting which controls the time

merge and DSO

A basic question: If I wanted to fire a filter when a record is created by another remedy system using DSO - will I use on Submit or on Merge? Thanks ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: Web service problem - alternative solution or workaround ???

Sean, You could right code in remedy java api that extracts data from remedy and consumes the maximo web service - thus passing the info to Maximo. BTW Charles Myers had spoken to me about this and I had suggested the above solution. Atul -Original Message- From: Sean Harrodine

AIE

All, We refreshed the dev DB with production DB and am having issues with AIE jobs. Have found that on the Instance Console it shows host as to be the production server. Question: How do I change that to dev server? Also besides changing references in connections is there any other place that

Defined Search

Hi All, Our remedy application is used by different clients and we have a requirement to create a tool that would create the defined searches without them actually doing it in the form through the admin tool. I am trying to look for the best approach to create a small app to help the client

Re: Defined Search

) in v7.1. However, it may have been v7.5. HTH. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Mon, Nov 16, 2009 at 9:38 PM, Atul Vohra

Re: Defined Search

, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Mon, Nov 16, 2009 at 9:38 PM, Atul Vohra a...@protechsoftwareinc.com wrote: Hi All, Our remedy application is used by different clients and we have a requirement to create a tool that would create the defined

SLA

Hi all, We are on ARS 6.3 and SLA 6 I wrote an availability SLA on the Asset Base form and am seeing it is working only on new assets and not on pre-existing assets. Has anyone done this and have some guidance so that I can tie the SLA to existing assets. Thanks Atul

Custom ARS 6.3 apps on ARS 7.1

Hi All, Few weeks back there was a discussion of issues with migrating customized ARS 6.3 solution to ARS 7.1. At that time some one (probably Axton) suggested upgrading remedy to ARS 7.1 but not upgrade ITSM (or whatever they call it now). Question: Has anybody tried the above mentioned

Re: Custom ARS 6.3 apps on ARS 7.1

then there is a problem with importing accented characters. Removing this option and ensuring that the server is specified in the arm file. Thanks. Nyall Atul Vohra wrote: ** Hi All, Few weeks back there was a discussion of issues with migrating customized ARS 6.3 solution to ARS 7.1

Filter logging in 7.1

Hi All, I was trying to do AL and filter logging from 7.1 AR client - but did not log the filter calls. I was logged in as Demo and after further reading found that something has to be enabled on the server side. Can someone please clarify what has to be done so filter logging can be done from

Re: Filter logging in 7.1

, Accurate, Cheap Pick two. - Original Message From: Atul Vohra [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wednesday, February 20, 2008 2:17:02 PM Subject: Filter logging in 7.1 ** Hi All, I was trying to do AL and filter logging from 7.1 AR client - but did

Re: Filter logging in 7.1

Computed Group? - Original Message - From: Axton To: arslist@ARSLIST.ORG Subject: Re: Filter logging in 7.1 Date: Wed, 20 Feb 2008 22:43:07 -0500 ** Something that would be nice to have is the ability to make a group a member of another group. Axton Grams On Wed, Feb

Approval Server 7.1

Hi All, I was trying Approval Server in 7.1 - Used a custom form and made the required join forms etc. Now I was able to create approval for Demo. But when I go on to the Approval Central and click on search to get pending approvals - get the following error message:

Re: Approval Server 7.1

or the workflow needs to not include them. Roger Medsker Remedy Consultant Bluestem Consulting Group, LLC [EMAIL PROTECTED] -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra Sent: Tuesday, February 26, 2008

RESOLVED:Re: Approval Server 7.1

list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra Sent: Wednesday, February 27, 2008 7:20 AM To: arslist@ARSLIST.ORG Subject: Re: Approval Server 7.1 Hi Roger, Can you please (if possible) send me the def of AP-Sample:Lunch Scheduler form? Regards Atul - Original

archgid - bulk

Hi All, We have ARS 6.3 on Solaris with Oracle and are trying to change the fids of the custom fields (many fields). I tried using archgid with 10002 option and it worked for one form but is giving a wierd error when trying it on another form. Command: ./archgid.solaris -u Demo -p password

Re: Tracking an error by number alone 1441186

by number alone 1441186 ** True- I hadn’t thought of that…thanks! I’ll remember that for next time. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra Sent

archgid for v6.3

Hi, I am looking for archgid.exe for v6.3 (Windows) but on the developer's network can only find one for v7. Can some one either send me a copy of archgid.exe or direct me where I can download it from? Thanks Atul

archgid for v6.3 - 2nd Attempt

Hi All, Please can some one direct me where to get archgid.exe for v6.3 - Developer's Network had for v7.0. Thanks Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com

Admin Tool timing out

Hi All, I have remedy admin tool 6.3 patch 24. Lately when I click on Active Links (to list all the Active Links) it is timing out. While the network folks are looking into it - Is there anyway to increase the timeout value, for which Remedy Admin waits to get the objects details back?

Core field

Hi All, On ARS 6.3 (Solaris, Oracle 10g), one of our developers added fields with field ids 16 and 17 on the BMC:BMC_AssetBase form. I am trying to delete these 2 fields, but since they are core field ids, it does not allow me to delete the fields. My question is: Is there a way to get rid of

Re: Self-Employed Remedy Professionals

Have been doing it for last 11 years - damn did not realize that it has been this long. - Original Message - From: Brian Gillock To: arslist@ARSLIST.ORG Subject: Re: Self-Employed Remedy Professionals Date: Wed, 18 Jun 2008 15:22:04 -0700 ** Ditto. From: Action Request

Escalations are not firing

Hi All, Escalations on our Solaris ARS 6.3 system are not firing. I verified that 'Disable Escalations' is NOT checked. I have escalations being logged and found that when I check / uncheck the 'Disable Escalations' option, few escalations are processed and then nothing shows up in the log

Date Time fields

Hi All, We are on ARS 6.3 on Solaris and would like to display the date time fields as 12 hour clock rather than 24 hour clock. The system is accessed using the MidTier (ServletExec) - Is there an environment variable that I can set to make this a system wide change... Regards Atul

No spaces allowed in a character field

Hi All, This might be very trivial but wanted to get opinion from the list for the best possible solution: I have to stop spaces from entered in a character field. The data can be entered using the user tool/ mid-tier and webservice/import tool. We are on ARS 6.3, Oracle 10g and Solaris.

Re: No spaces allowed in a character field

brilliance. - paraphrased by me -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra Sent: Tuesday, July 22, 2008 9:54 AM To: arslist@ARSLIST.ORG Subject: No spaces allowed in a character field Hi All, This might

Re: No spaces allowed in a character field-RESOLVED

will not get an error. (The AL will not fire as the two fields will be equal.) Cheers Ben - --- Original Message --- - From: Atul Vohra [EMAIL PROTECTED] To:arslist@ARSLIST.ORG Sent: Tue, 22 Jul 2008 10:09:19 Thanks for the response - My

File Menu using mid-tier 7.1 /Weblogic 9.2

Hi, A ARS 6.3 system was upgraded to ARS 7.1 patch 3. Now whenever from web, we try to select a character menu (file type) it show the selections but when a selection is made it does not populate the field. This works from the client side. Web Server is BEA Weblogic 9.2 (also re-created the

Re: File Menu using mid-tier 7.1 /Weblogic 9.2

be evaluating true on the new version to fire that piece of workflow? Joe - Original Message From: Atul Vohra [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tuesday, August 19, 2008 11:23:17 AM Subject: File Menu using mid-tier 7.1 /Weblogic 9.2 Hi, A ARS 6.3 system

Re: File Menu using mid-tier 7.1 /Weblogic 9.2

are you using? I have had some problems with Firefox (Morzilla) on other areas like table fields where the table field column names refuse to display on firefox but works well with IE. Joe - Original Message From: Atul Vohra [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent

AIE job

Hi, We are on v7.1 and am wondering if an AIE job can be invoked from a command line or a filter's run process. Regards Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum

Re: Re : AIE job

it... The administration guide has a chapter on Activating event driven data exchanges using eiexfer utility on page 73. If I understood the question that is :) Have a read through it, it might be what you are after. --- En date de : Mer 3.2.10, Atul Vohra a...@protechsoftwareinc.com a écrit : De: Atul

Re: Disable Group Notifications in ITSM 7.1

Question: User notification definition is done in people form - where is group notification set? -Original Message- From: Misi Mladoniczky [...@rrr.se] Date: 02/09/2010 03:59 AM To: arslist@ARSLIST.ORG Subject: Re: Disable Group Notifications in ITSM 7.1 Hi, If you have an

Re: Search Problem in TimeStamp Using Activeline condtion windows loaded

Remember - Date Time field has seconds saved too. So how are you searching for records - If you searching for an exact match seconds might be the issue -Original Message- From: Chris Ingalls [chris.inga...@tema.toyota.com] Date: 02/21/2010 06:12 PM To: arslist@ARSLIST.ORG Subject:

Bladelogic integration with BMC Atrium (CMDB)

All, We are using ARS 7.1 and am looking for a white paper or some guidance in integrating Bladelogic with Atrium. Thanks Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum

Re: Bladelogic integration with BMC Atrium (CMDB)

@ARSLIST.ORG Subject: Re: Bladelogic integration with BMC Atrium (CMDB) When Bladelogic is installed it includes the Integration to CMDB. -Original Message- From: Atul Vohra a...@protechsoftwareinc.com To: arslist@ARSLIST.ORG Sent: Sun, Feb 21, 2010 6:37 pm Subject: Bladelogic integration with BMC

Re: Search Problem in TimeStamp Using Activeline condtion windows loaded

but for test purpose i just use the scenario. Thank you All On Feb 21, 3:35 pm, Atul Vohra a...@protechsoftwareinc.com wrote: Remember - Date Time field has seconds saved too. So how are you searching for records - If you searching for an exact match seconds might be the issue -Original Message

Web Service to create people record

? Is there an interface form that could be used to create people record based on a people template? Is it possible to build this around CTM:LoadPeople (Data Load)? Need some direction? Thanks Atul Vohra ___ UNSUBSCRIBE

Re: Web Service to create people record

CTM:LoadPeople that is used by Data Load already has these checks and so on. It performs 2 actions validate and promote and am thinking of creating a web service on this form with 2 methods - 1 to create / validate and the other one would be a modify / promote. Atul Vohra -Original

Re: Web Service to create people record

Understood. Make sense Atul Vohra -Original Message- From: Roger Justice [rjust2...@aol.com] Date: 03/05/2010 11:56 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service to create people record Do not reuse this form make a copy and ten create what you need. Since this is used

SSL certificate for incoming and outgoing ar email

on Windows Server 2003 Regards Atul Vohra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: AW: SSL certificate for incoming and outgoing ar email

I added the certificate to the cacerts keystore and still getting unable to find valid certification path to requested target Am I missing something here? It is not complaining about the certificate not being trusted but something to do with the path?? Atul Vohra -Original Message

AR Email incoming mailbox

Completed IMAP DEBUG: IMAPProtocol noop A8 NOOP A8 OK Completed Any idea what could be wrong. Atul Vohra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

ITSM 7.1 - Change Management

All, One of our customer has ARS v7.1 and ITSM 7.1 When they try to save a change request (some times) get the following 'Caught exeception: 't.LoadResultsList' is null or not an object This is all on mid-tier (tomcat / IIS) Atul Vohra

Re: ITSM 7.1 - Change Management

But wouldn't it happen to every one using the web? And all the time? Atul Vohra -Original Message- From: Pargeter, Christie :CO IS [cparg...@lhs.org] Date: 03/12/2010 10:00 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.1 - Change Management This means the Search Results List

Complex Webservice

All, I am trying to write a web service that needs to list some fields from CHG:Infrastructure Change form, and CI Name and Type of related CIs I have a complex web service that uses CHG:Infrastructure Change as the base form but I can get to AST:CMDB Associations with the change id and do not

Re: Complex Webservice

in the example) AST: CMDB Association will be the child form (PO Item in the example) But then I need to add Base ELement as a child of AST:CMDB Association which has no link to Change --- How do I create this level and then map (w.r.t. foreign key) Atul Vohra -Original Message- From

Re: Web Service issue

Did you flush the mid-tier cache? Atul Vohra -Original Message- From: Arnab Baral [arnab...@gmail.com] Date: 04/08/2010 01:16 PM To: arslist@ARSLIST.ORG Subject: Re: Web Service issue ** Hi Listers,   I am trying to create 2 Web service and trying to work with OpgetList from

Extracting digits from a character field

I have a free form character field and need to extract digits from that field - may be in a filter? Am on v7.1, oracle. Any one has some function they used (like in sql or may be combination of strstr??) Looks painful to me. Help please Atul

Re: Search Results Returned Limit

Is there a way to limit the query results server-wide i.e. not controlled by the client - may be a parameter in ar.cfg file? v7.1 Thanks Atul Vohra -Original Message- From: Mueller, Doug [doug_muel...@bmc.com] Date: 04/22/2010 03:56 PM To: arslist@ARSLIST.ORG Subject: Re: Search

Compatibility Matrix

Hi, Question: Is ARS 7.5 compatible with Windows Server 2008? Also will appreciate if I could get compatibility matrix for ARS 7.5. Thanks Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend

Re: Compatibility Matrix

Will do SIR!!! Atul Vohra -Original Message- From: Rick Cook [remedyr...@gmail.com] Date: 05/05/2010 05:07 PM To: arslist@ARSLIST.ORG Subject: Re: Compatibility Matrix And you can download the compatibility matrix from BMC support, just as we have done. --Original Message

Re: Compatibility Matrix

Server 2003 and above, Oracle 10G and above, and MSSQL 2003 and above. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Atul Vohra Sent: Wednesday, May 05, 2010 4:56 PM To: arslist@ARSLIST.ORG Subject: Compatibility Matrix Hi

Re: Compatibility Matrix

, Standard] BTW We are using 2008 64 bit . Atul Vohra President, ProTech Software Inc. BMC Remedy Skilled Professional (R.S. P.) v7.1 BMC Certified Adminstrator v7.5 -Original Message- From: Rick Cook [remedyr...@gmail.com] Date: 05/05/2010 06:43 PM To: arslist@ARSLIST.ORG Subject: Re

Re: Compatibility Matrix

Have been using 32 bit JDK (1.6 p20) Atul Vohra -Original Message- From: Lyle Taylor [tayl...@ldschurch.org] Date: 05/05/2010 07:24 PM To: arslist@ARSLIST.ORG Subject: Re: Compatibility Matrix Are you running a 32-bit JVM? You need to be using a 32-bit JVM. Also try running

spliiting a string in remedy

All, I am wondering if there is an oracle sql call that would split a character field content -ex abc:xyz:def should return abc xyz def Could do it in remedy but was looking to get in one call. Thanks Atul ___

Re: spliiting a string in remedy

Thanks I came up with the following sql that did the trick: select regexp_substr('field', '[^:]+', 1, level) from dual connect by regexp_substr('field', '[^:]+', 1, level) is not null Atul Vohra -Original Message- From: Doug Blair [d...@blairing.com] Date: 05/18/2010 09:53 AM

Tomcat 5.5.28 crashing

Portable Runtime Atul Vohra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: Tomcat 5.5.28 crashing - Resolved

Thanks a lot. That was the issue - changed the port. Atul Vohra -Original Message- From: Tristan Roppel [tristan.rop...@t-online.de] Date: 05/23/2010 04:43 AM To: arslist@ARSLIST.ORG Subject: Re: Tomcat 5.5.28 crashing Hi, Another program is using this port 8005 ! Change this port

AIE Job verify - failing

. Atul Vohra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

AIE Job Fails

: XXX:XXX:XXX:XXX. Error = 2 Check the RPC program number and the Port number. StartDataHandlers: CMDB Data Handler failed to start. Any help would be appreciated. Thanks Atul Vohra ___ UNSUBSCRIBE or access ARSlist Archives

SYS:Action has too many records

are really old and am tempted to delete them. Is there any paper that talks about the SYS:Action form? Any guidance will be appreciated. Atul Vohra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend

Re: SYS:Action has too many records - Resolved

Thanks for the response. This has been identified as a defect SW00266125. We applied couple of def files (provided by BMC) and ran an escalation to update some existing incidents. That has resolved our issue. Atul Vohra -Original Message- From: Kelly Deaver [kdea...@kellydeaver.com

Status History issue in Incident

Hi, We are on ARS 7.1 and when we search for a incident and hit CTRL H or View Status History, it opens window showing status history of a different incident. Is this a known bug - is there a work-around. Thanks Atul Vohra

Re: Status History issue in Incident

Incident form has a INC# and the pop up has a header Status History -- Incident #INC... where INC was different Atul Vohra -Original Message- From: Matt Worsdell [m...@worsy.co.uk] Date: 06/25/2010 12:22 PM To: arslist@ARSLIST.ORG Subject: Re: Status History issue in Incident I

tomcat 5.0.30

All, I am setting up a BMC mid tier server for 6.3v using tomcat 5.0.30 My issue is more tomcat related then mid-tier - When I run startup.bat (that exceutes catalina.bat) the tomcat home page + mid tier config page work from the local host and other computers on the network. When I run Tomcat

cmdbdriver 1.x in debug

Hi All, Is there a way to run cmdbdriver script in debug mode. We are using 1.x version of CMDB. Thanks Atul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net

DateTime field

All, Our client is using .Net (C# remedy api) to create ticket in remedy (v 6.3) There is a date time field used for Date OF Birth and they are having issues when DOB is 01/01/1970 (unix time) The code snippet used is:

Resolved: DateTime field

Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Atul Vohra Sent: Monday, July 20, 2009 10:24 AM To: arslist@ARSLIST.ORG Subject: DateTime field All, Our client is using .Net (C# remedy api) to create ticket in remedy (v 6.3

Re: DateTime field

field, not a Date/Time field. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Atul Vohra Sent: Monday, July 20, 2009 10:24 AM To: arslist@ARSLIST.ORG Subject: DateTime field All, Our client is using .Net (C# remedy api

libwebservice.sl error

Hi All, My client has ARS 7.0.01 Patch 004 and we wanted to use web services so I modified the ar.conf (attached with server name changed) to load the plugin but are getting the following error message when we start arsystem- - Fri Sep 19 21:44:31 2008 390695 : An

Server Side Logging

Hi All, Our client has ARS 7.0.01 Patch 4 and I have 'Administrator' permssion. But from the client tool the server side logging is grayed out. Remedy Client and Administrator is 7.0.00 Patch 2 On the Administrator - Client-Side Logging Group: Administrator Need help Atul

Webservice error

All, We have ARS 7.00.01 version on a HPUX 11.11 and are trying to configure webservice plugin. It loads properly when we start arsystem. I have a very simple webservice to test it out and am getting the following error (on the user tool) when the filter (that consumes the webservice) is

Re: Webservice error

- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra Sent: Wednesday, September 24, 2008 8:31 PM To: arslist@ARSLIST.ORG Subject: Webservice error All, We have ARS 7.00.01 version on a HPUX 11.11 and are trying to configure webservice

CMDB upgrade

Hi All, We are currently at CMDB 1.1.5 and have customized by adding new classes, attributes, relationships etc. I was looking in to CMDB 2.0 and see that BMC_AssetBase is no longer there. I might be late to the discussion but how is the migration process from 1.1 to 2.0? What happens to the

Re: Problems calling java api from filter.

Sergio, When you call the code from the command line the environment variables are based on your profile but when it is called from the filter it is based on variables set in remedy. Try this out - Write a shell script (ex: javaapp.sh) that would call your java application. In this script

Table refresh

All: I have a console where the table qualification is driven by a selection field. Table has chunking set to 50 records. Scenario: 1. Selection Field = x gets back 500 records (i.e. 10 pages as 50 per page). 2. Go to page 5. 3. Change Selection Field =y which gets back 100 records.

Re: Table refresh - RESOLVED

for all types of table fields. So if your table's database ID is 536871024 the command would be: PERFORM-ACTION-TABLE-REFRESH 536871024 1 Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra Sent: Thursday, November 06, 2008

Re: Remedy Web service client - get list operation

As far as I remember, remedy does not support the getlist function i.e. it just gets the first record. - Original Message - From: Jim O'Hara [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Subject: Remedy Web service client - get list operation Date: Tue, 26 Sep 2006 19:58:23

Re: Help Desk ticket creation

IntegrITS Corporation [EMAIL PROTECTED] Atul Vohra wrote: Hi All, This may be a very basic question but am not able to figure this out. After we submit a new ticket, the submitted ticket closes and a new ticket (in create form) is opened. I think this is controlled by some data

Re: Help Desk ticket creation

- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra Sent: Monday, May 21, 2007 9:55 AM To: arslist@ARSLIST.ORG Subject: Re: Help Desk ticket creation Hi, Users are using web to enter tickets and we are not using any centralized

Re: ARS SERVER CRASH

My guess would be difference in environment variable settings when armonitor tries to start it compared to manually starting it from the command line??? Atul - Original Message - From: Welton Bryant To: arslist@ARSLIST.ORG Subject: Re: ARS SERVER CRASH Date: Tue, 19 Jun 2007

  1   2   3   >