Re: [Bes-admins] Unable to activate blackberry

2012-04-06 Thread Don Andrews
Note - a normal security wipe will NOT remove the IT policy.  Here's a link that discusses a way to do so; http://forums.crackberry.com/desktop-software-f153/remove-policy-using-bb-desktop-manager-693936/  From: Mark Kraakman mark.kraak...@cyso.nl To: A list

Re: [Bes-admins] Mobile Fusion

2012-04-04 Thread Don Andrews
We have Airwatch (probably chosen purely by cost).  I don't administer it but from what I hear from those who do is that it is pretty underwhelming, not admin friendly and easy to defeat at least on iToys. From: David.Ricci david.ri...@hwinstitute.com To:

Re: [Bes-admins] Mobile Fusion

2012-04-03 Thread Don Andrews
IMHO unregulated activesync is madness. From: Jonathan Barker jonathanbar...@quinnemanuel.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tuesday, April 3, 2012 11:50 AM Subject: Re: [Bes-admins] Mobile Fusion

Re: [Bes-admins] Pushing Applications from BES

2012-02-28 Thread Don Andrews
I've never run across a way to specify nor seen the rules that determine the placement - we've seen the Enterprise IM client show up in the Instant Messaging folder, Applications, Downloads - even (rarely) the home screen, possibly depending on the presence or absence of the previously

Re: [Bes-admins] Blackberry Collaboration Service

2012-02-27 Thread Don Andrews
We've used it with Sametime, LCS and currently OCS 2007 (not R2) on BES 4.1 - nearly ready to startmigratingusers to BES 5.0.3 where we have it installed - no issues here.From: "Mendoza, Ronald@FTB" ronald.mend...@ftb.ca.gov To: bes-admins@dataoutages.com Sent: Monday, February 27, 2012

Re: [Bes-admins] BES5 Logs

2012-02-15 Thread Don Andrews
I use CaptureIT - or JL Cmdr or BBMCP From: Moller, Doreen doreen.mol...@merck.com To: A list for BES Admin's to discuss issues,etc. bes-admins@dataoutages.com Sent: Wednesday, February 15, 2012 3:54 PM Subject: Re: [Bes-admins] BES5 Logs I have a

Re: [Bes-admins] Shared SQL Environment

2011-10-27 Thread Don Andrews
We've run our BES4 environment with about 4000 users (3 BES) with DB hosted on shared SQL 2000 for years without issue. Our BES5 environment with about 1700 some odd users (2 virtual server pairs) with DB hosted on shared SQL 2008/SP1 - no issues. From: Moller,

Re: [Bes-admins] Foward SMS to Iphone

2011-10-17 Thread Don Andrews
SMS uses the voice network and never reaches the BES.  Don't use it so unsure of forwarding options on the device. From: justino garcia jgarciaitl...@gmail.com To: A list for BES Admin's to discuss issues, etc. Bes-Admins@dataoutages.com Sent: Monday, October

Re: [Bes-admins] BES 5.0.3 and Hide Filed items

2011-08-30 Thread Don Andrews
You are filing them on the BB?  I don't think the BES version has anything to do with that.  Or are you moving them in Outlook either to a folder or a PST?   if so, that's either a delayed reconcile or a reconcile hard deletes. From: Reardon, Diane

Re: [Bes-admins] Verizon 4g network outage

2011-04-28 Thread Don Andrews
stepped down to 1xRTT from EVDO.   FYI, Verizon tweeted about two hours ago that the LTE network is now back online.   Ron Mendoza State of California     From:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Don Andrews

Re: [Bes-admins] Verizon 4g network outage

2011-04-27 Thread Don Andrews
3G will step down to 1X - mine is 9550. From: steveaschett...@yahoo.com steveaschett...@yahoo.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wednesday, April 27, 2011 4:08 PM Subject: Re: [Bes-admins] Verizon 4g network

Re: [Bes-admins] blackberry maps not working

2011-04-26 Thread Don Andrews
That would depend on your device and carrier.  Might check with Blackberry support. From: Lekshmy Harikrishnan lekshm...@gmail.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Monday, April 25, 2011 8:53 PM Subject: Re:

Re: [Bes-admins] blackberry maps not working

2011-04-26 Thread Don Andrews
Depending on the device and the OS versions your carrier has made available for OTA upgrades, you MAY need to upgrade to a later release of 4.5 before you can upgrade to 5. From: yasa...@gmail.com yasa...@gmail.com To: A list for BES Admin's to discuss issues,

Re: [Bes-admins] blackberry maps not working

2011-04-25 Thread Don Andrews
I've had BB Maps issues with 2 devices - ATT anything (specifically Bold 9000) and Verizon Storm 2 (9550) with early 5.0 OS - the most recent official OS (5.0.0.1015) fixed it. We're still on BES 4.1 as well but don't think that is the issue - BES 5.0 migration on horizon. Most of our users

Re: [Bes-admins] BBM on Android and iPhone

2011-03-03 Thread Don Andrews
what does it use to communicate? - SMS? (hope not) From: steveaschett...@yahoo.com steveaschett...@yahoo.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Thu, March 3, 2011 8:11:04 AM Subject: Re: [Bes-admins] BBM on

Re: [Bes-admins] Blackberry vs Iphone

2011-02-28 Thread Don Andrews
I think AirWatch claims to be able to block jailbroken iCrap-oops, iToys - dunno about stopping it though. - Original Message From: Decker, Winfield R. CTR NNMC winfield.dec...@med.navy.mil To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Mon,

Re: [Bes-admins] Blackberry vs Iphone

2011-02-28 Thread Don Andrews
Might look into AirWatch or BoxTone - on top of EAS or Good depending. VoxMobile just had a couple of webinars on them.From: Albert Estrada estrad...@iehp.orgTo: "A list for BES Admin's to discuss issues, etc." bes-admins@dataoutages.comSent: Mon, February 28, 2011 12:04:45 PMSubject: Re:

Re: [Bes-admins] Automatic GAL lookup?

2011-02-10 Thread Don Andrews
Any chance this user has laboriously turned the nice dynamic GAL into static copies by adding it to his personal contacts? From: Jonathan Barker jonathanbar...@quinnemanuel.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com

Re: [Bes-admins] finding things on various os

2011-02-03 Thread Don Andrews
LOL - oh good - can simulate a 12 minute reboot of my storm2. (sigh) From: Peterson David dpete...@dinslaw.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Thu, February 3, 2011 1:04:35 PM Subject: Re: [Bes-admins]

Re: [Bes-admins] Enterprise Location Tracking

2011-02-02 Thread Don Andrews
I'venot triedthis, but reading what you wrote, it sounds like the SyncLBStable would be a table in the BESAdmin database - not sure what tools are available with SQL Express so can't say how you would access it - we use full SQL thus have all the query etc. tools available.From: Michele A.

Re: [Bes-admins] Gray Screen of Death

2011-01-18 Thread Don Andrews
Periodic battery pulls (or reset via Quick Pull or similar) are a good thing - I do it any time I start experiencing random slowdowns, strange issues. Never experienced the gray screen on this device but on previous devices, yes. If the BB is several years old, I would consider an upgrade -

Re: [Bes-admins] Running BAS on a virtual host.

2010-10-07 Thread Don Andrews
4 BMS or BAS - or both together on same virtual? From: Kalnitsky, Yury yu...@deshaw.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Thu, October 7, 2010 10:33:46 AM Subject: Re: [Bes-admins] Running BAS on a virtual

Re: [Bes-admins] Running BAS on a virtual host.

2010-10-07 Thread Don Andrews
. bes-admins@dataoutages.com Sent: Thu, October 7, 2010 11:45:43 AM Subject: Re: [Bes-admins] Running BAS on a virtual host. Correct - all in one! Both on the same server(s).   From:bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Don Andrews Sent: Thursday

Re: [Bes-admins] BESX Logs Filling Up Drive

2010-09-28 Thread Don Andrews
We get about 1.5gb per day on each BES - wrote a quick script to delete after x days. if you don't want them, believe you can reduce the verbosity - at least on BES - never seen BESX. From: Evan Levine ev...@computerhelpnj.com To: A list for BES Admin's to

Re: [Bes-admins] Past calendar events

2010-09-09 Thread Don Andrews
On mine (Storm 2 OS 5.0.0.713), there is a Keep Appointments setting in Calendar Options, General Options - and there is a Forever setting (i.e. keep until the device is unusable). From: Darhl Thomason dar...@papamurphys.com To: bes-admins@dataoutages.com

Re: [Bes-admins] GPS tracking 3rd party app

2010-08-18 Thread Don Andrews
That's basically Telenav is it not? From: "Reardon, Diane" diane.rear...@wwwinc.comTo: "A list for BES Admin's to discuss issues, etc." bes-admins@dataoutages.comSent: Wed, August 18, 2010 2:02:21 PMSubject: Re: [Bes-admins] GPS tracking 3rd party app Oh okay… thanks Mike. Diane Reardon -

Re: [Bes-admins] : Blackberry Bold 9700, does not show email on device

2010-08-17 Thread Don Andrews
almost sounds like the user has their mail moved to a PST rather than leaving it on the server - obviously BES can only see what's on the server - does OWA show the messages? From: Anthony Ancheta aanch...@ideo.com To: bes-admins@dataoutages.com

Re: [Bes-admins] Prevent personal Blackberriesfrom accessing company email

2010-07-20 Thread Don Andrews
I think you are just paranoid enough. From: Josh Armour jarm...@google.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tue, July 20, 2010 11:06:53 AM Subject: Re: [Bes-admins] Prevent personal Blackberriesfrom accessing

Re: [Bes-admins] Prevent personal Blackberriesfrom accessingcompany email

2010-07-20 Thread Don Andrews
nothing - we use 2 factor auth to a reverse proxy - no public OWA without. - Original Message From: wrbdec...@gmail.com wrbdec...@gmail.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tue, July 20, 2010 11:11:19 AM Subject: Re: [Bes-admins]

Re: [Bes-admins] How often do you restart your BES

2010-07-02 Thread Don Andrews
2 BES 4.1.6 servers on oldish blades w/mixture of e2k3 and e2k7 - 1756 users on one, 1757 on the other.  Restarts for patches, data center or Exchange problems and try to restart every couple of months as the creeping crud builds up. About to start planning migration to BES 5 on ESX VMs -

Re: [Bes-admins] Verizon 9650 - Search enginge changed from Google to Bing

2010-06-22 Thread Don Andrews
They did the same ing thing on the Storm2. (not a Verizon fan in case there was some doubt) From: steveaschett...@yahoo.com steveaschett...@yahoo.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tue, June 22, 2010

Re: [Bes-admins] Using a Proxy Server with BES

2010-05-25 Thread Don Andrews
Ithink it may be all or nothing. We use an auto-config file and figure that the same conditions should apply to a user going through the proxy regardless if they are coming from a PC or a BB. However, we do not prevent them from switching to the internet browser so they could bypass the proxy.

Re: [Bes-admins] BB vs. iPhone/Android/WinMo7

2010-05-07 Thread Don Andrews
Security. From: steveaschett...@yahoo.com steveaschett...@yahoo.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Fri, May 7, 2010 11:39:29 AM Subject: Re: [Bes-admins] BB vs. iPhone/Android/WinMo7 I'm looking for a good

Re: [Bes-admins] BB vs. iPhone/Android/WinMo7

2010-05-07 Thread Don Andrews
Well, to be fair, you can't remote wipe ANY phone that is not accepting wireless traffic. From: "Eggan, Mark" mark.eg...@countyofnapa.orgTo: "A list for BES Admin's to discuss issues, etc." bes-admins@dataoutages.com; steveaschett...@yahoo.comSent: Fri, May 7, 2010 1:08:03 PMSubject: Re:

Re: [Bes-admins] Blackberry Bold

2010-04-13 Thread Don Andrews
Of course, you'll have to downgrade to 4.6.0.519 or another ATT supplied version if you need support. From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tue, April 13, 2010

Re: [Bes-admins] Blackberry Bold

2010-04-13 Thread Don Andrews
, 2010 12:23:43 PM Subject: Re: [Bes-admins] Blackberry Bold I hear you, I don't think I will venture out in unsupported forests. :) From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Don Andrews Sent: Tuesday, April

Re: [Bes-admins] Blackberry Bold

2010-04-13 Thread Don Andrews
Got it - if you know the device is bricked, no need for support - just replace it. - Original Message From: wrbdec...@gmail.com wrbdec...@gmail.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tue, April 13, 2010 12:46:22 PM Subject: Re:

Re: [Bes-admins] One pill will turn you into sex machine!

2010-04-13 Thread Don Andrews
now there's a user who is a candidate for removal from the list! - Original Message From: Michael Wells wel...@gmail.com To: 8043015...@mobile.att.net; 8043015...@txt.att.net; 8043179...@vtext.com; bes-admins@dataoutages.com; acu...@e-mail.acuvue.com Sent: Tue, April 13, 2010 3:03:44

Re: [Bes-admins] Can't receive on Blackberry

2010-04-05 Thread Don Andrews
check to make sure folder redirection is on for the inbox folder - we had a storm user who had that turned off a couple of times. - Original Message From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com;

Re: [Bes-admins] Does anyone Know of an issue with Google SyncandBlackberry

2010-03-24 Thread Don Andrews
Older BB without the DST2007 patches?  BB settings checked as well as google? From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Wed, March 24, 2010 11:40:23 AM Subject: Re:

Re: [Bes-admins] Emails received up to 3 hours late on BES

2010-03-15 Thread Don Andrews
Are they all on the same Exchange server? The same mail agent? From: Michele A Cassone miche...@envirotrac.comTo: "A list for BES Admin's to discuss issues, etc." bes-admins@dataoutages.comSent: Mon, March 15, 2010 2:23:30 PMSubject: [Bes-admins] Emails received up to 3 hours late on BES Hi

Re: [Bes-admins] HTML e-mails

2010-03-09 Thread Don Andrews
 4.1.5 From: DOWER, BRIAN brian.do...@new-haven.k12.ct.us To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com Sent: Tue, March 9, 2010 10:22:10 AM Subject: Re: [Bes-admins] HTML e-mails If memory serves, and someone please correct

Re: [Bes-admins] HTML e-mails

2010-03-09 Thread Don Andrews
do you have Rich content and inline images enabled on the server(s)? From: Doug Farr df...@utah.gov To: bes-admins@dataoutages.com Sent: Tue, March 9, 2010 10:20:54 AM Subject: [Bes-admins] HTML e-mails We are unable to view HTML e-mails through our BES.

Re: [Bes-admins] BES IT Policy pushing out wrong Password Attempts

2010-02-25 Thread Don Andrews
Another thought - what if it had been set to 3, then changed to 5.  would setting the max to 3 have forced the current limit to 3, then upping the max to 5 not changed anything but allowed the users to manually increase to 5. - Original Message From: wrbdec...@gmail.com

Re: [Bes-admins] A Couple of Questions re: BES MGR 4.1.6 installed on an XP Workstation

2009-10-09 Thread Don Andrews
Don't know about (1) but you oint BES Manager to the BB Domain by pointing to the associated dateabase (Tools - Options - Database) From: Moller, Doreen doreen.mol...@spcorp.com To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com