Re: [cisco-voip] Azure to Webex User Provisioning and Tokens

FWIW the Cisco documents say the same thing: https://help.webex.com/en-us/aumpbz/Synchronize-Azure-Active-Directory-Users-into-Cisco-Webex-Control-Hub Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip

Re: [cisco-voip] Azure MFA/Unity Connection UM

We are using MS Authenticator. Yes MFA works in general for OWA, Azure Portal, etc. etc. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Scott Voll Sent: Wednesday, August 7, 2019 11:22 AM To: Matthew Loraditch

[cisco-voip] Vyopta

Anyone use it in a CUCM only environment? Also curious about pricing. Feel free to reply direct. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list

Re: [cisco-voip] Azure MFA/Unity Connection UM

It’s more of us being a partner with MS. For partners 100% of azure accounts must have MFA enabled. You aren’t one, so you could exempt your UM integration account. We can’t Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

[cisco-voip] Azure MFA/Unity Connection UM

Anyone out there have MFA enabled for ALL users and have UM in UCXN? We are a MS Partner and MFA has to be enabled for all accounts as of last week. Setup an app password for service account for UM but that doesn't work... Not sure what other options I have here. Matthew Loraditch Sr

Re: [cisco-voip] Uplinx Report Tool?

Thanks to Ryan and Lelio and everyone who responded. You made justifying this super easy with all the helpful info. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Ryan Huff Sent: Friday, August 2, 2019 10:12 AM

[cisco-voip] Uplinx Report Tool?

https://www.uplinx.com/reporttool-usd/ Anyone heard of/used these folks? Matthew Loraditch​ Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com<http://www.heliontechnologies.com/>| e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnol

Re: [cisco-voip] Unity Connection Mailbox

kef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Monday, July 29, 2019 11:35 AM To: Matthew Loraditch Cc: Jason Aarons (Americas); Lelio Fulgenzi; cisco-voip (cisc

Re: [cisco-voip] Unity Connection Mailbox

it? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Jason Aarons (Americas) Sent: Friday, July 26, 2019 8:29 PM To: Lelio Fulgenzi ; cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco

Re: [cisco-voip] is directory server (for control hub) down for others?

Mine is also down. I presumed it was my server but maybe not this time. I guess if it comes up on its own before I login and check tomorrow Ill know! Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.

Re: [cisco-voip] SSO and uccx phone agent

One Dutch Pancake please. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Thursday, June 27, 2019 8:02 AM To: Matthew Loraditch Cc: cisco-voip voyp list Subject: Re: [cisco-voip] SSO

Re: [cisco-voip] SSO and uccx phone agent

I’m on 12.5 in this screenshot (hence my os admin has it too), but you just have to click that link and then you get a special page where you use the local user instead of your ldap/sso admin. [A screenshot of a cell phone Description automatically generated] Matthew Loraditch Sr. Network

Re: [cisco-voip] SSO and uccx phone agent

environment. Albeit once you went there then it’d be same as above. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Wednesday, June 26, 2019 10:50 PM To: Matthew Loraditch Cc: cisco-voip voyp list

Re: [cisco-voip] SSO and uccx phone agent

SSO doesn’t apply to phone agents. But If you have SSO you should be ldap integrated with auth enabled so you’d still use the same creds for the agents. There are no special settings needed. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

[cisco-voip] Comprehensive Reporting Dashboard for Cisco....

Got a client on Shoretel right now and they have this product: https://brightmetrics.com/product-mitel/ Anyone seen such a thing for Cisco? Based on what I'm seeing, this is a combo of Contact Center type data, Workforce data, and CDR data. Matthew Loraditch Sr. Network Engineer p

Re: [cisco-voip] Cisco Live CLUS anyone??

Please add me! Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Edgar Salazar Sent: Friday, May 24, 2019 6

Re: [cisco-voip] Cisco Live CLUS anyone??

I'll be there. M-W Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com -Original Message- From: cisco-voip On Behalf Of Ryan Huff Sent: Monday, April 29, 2019 3:19 PM To: cisco-voip@puck.nether.net Subject: [cisco

Re: [cisco-voip] looks like we're back to rebooting the cluster

as one hasn’t happened you are fine. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Brian Meade Sent: Friday, April 26, 2019 2:04 PM To: Matthew Loraditch Cc: Lelio Fulgenzi ; Pawlowski, Adam ; cisco-voip

Re: [cisco-voip] looks like we're back to rebooting the cluster

What do you mean? It lists the affected releases and the ones with the fix? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Friday, April 26, 2019 1:49 PM

Re: [cisco-voip] looks like we're back to rebooting the cluster

I have definitely encountered this. It was a new install, not yet in production, and I think I even figured it out was the vmware being corrupt but couldn't get it fixed and just reinstalled. Crazy! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e

Re: [cisco-voip] it's going to get expensive to support T1/PRIs going forward...

/collateral/routers/4000-series-integrated-services-routers-isr/qa_c67-728823.html “The modules are supported on the Cisco 4000 and require Cisco IOS XE Software Release 3.9. The DSP farm services (conferencing & transcoding) on the modules are supported only on Release 3.11 and above.” Mat

Re: [cisco-voip] anyone have a consumer but paid webex teams/meetings account?

You can use mine Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Lelio Fulgenzi Sent: Wednesday, Ma

Re: [cisco-voip] Softphones

Jabber multiline has been out since 12.0. FYI Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Parker P

Re: [cisco-voip] Expressway 12.5 Release Key...

On the licensing site in the pak key page it’s the same area where you get other “free” keys like 3des licensing. I think the last drop down on the right Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.

[cisco-voip] Phones to be Deprecated in CUCM 14 (ETA 2020)

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/trouble/14_0_1/fieldNotices/cucm_b_deprecated-phones-14.html Just saw this posted. I know it's come up but figured some folks would like to know. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e

Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

Yes VMWare clone changes macs and such. Only move keeps them but in this instance you actually don’t want them to change so CP would be the way to do it to make sure they didn’t change so you can put them back. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] CUCM upgrade from 10.5 to 11.5

You can use a USB drive in VMWare so it’s possible. I would need to be formatted right and mounted in esx. It’s technically not supported but for testing purposes/etc it can be done.: https://www.virten.net/2016/11/usb-devices-as-vmfs-datastore-in-vsphere-esxi-6-5/ Matthew Loraditch Sr

Re: [cisco-voip] Root Certs Not Installed During CUCM Upgrade?/Smart Registration Not Working

Addendum, Uploading all the certs AND a full reboot fixed it. Not sure if I could have tried restarting a service besides Tomcat as well. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf

[cisco-voip] Root Certs Not Installed During CUCM Upgrade?/Smart Registration Not Working

- saving to keystore failed Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Scheduling Server Reboots

Anyone seen this error? [cid:image001.png@01D4A74F.A85402C0] These happen for both CUCM and UCXN at a few clients. I can access the relevant servers fine from the subnet of the PCD. SSH/HTTPS/etc Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e

Re: [cisco-voip] Scheduling Server Reboots

Yes we have VPN tunnels to 90% of customer sites. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Tuesday, January 8, 2019 10:20 AM To: Matthew Loraditch Cc: Dave Goodwin ; cisco-voip

Re: [cisco-voip] Scheduling Server Reboots

Thank you, thank you, thank you! This worked like a charm. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Matthew Loraditch Sent: Monday, January 7, 2019 11:00 AM To: Dave Goodwin Cc

Re: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected

I was mostly thinking of a bug, of course you shouldn’t normally have to do that. But good to know Room kits don’t support packages. I’m not sure I knew that. Although I suppose I would figure it out when the downloads don’t exist! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] WebEx Room 70 upgrade to CE 9.5.2 No Camera detected

Have you tried downgrading and then if that works stepping through 9.3 and 9.4 to 9.5? Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.co

Re: [cisco-voip] Deploy BE Website

No I did not, too complicated and couldn’t do things the way we liked to set them up Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Monday, January 7, 2019 4:53 PM To: Matthew Loraditch

Re: [cisco-voip] Deploy BE Website

I feel like James Arias said it was getting EOL’d… You might want to 1:1 him in teams Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Anthony Holloway Sent: Monday, January 7, 2019 4:33

Re: [cisco-voip] Scheduling Server Reboots

If I can hit all of my customers from one instance that would work. Ill spin it up and give it a go Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: m

[cisco-voip] Scheduling Server Reboots

Has anyone ever developed a script (that they would share) that you could schedule that would reboot a CUCM or Unity Connection Cluster? Trying to automate some portion of the late night work involved with this when needed. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] [EXTERNAL]rejoice - promote mobile jabber off by default in v12.5

You don’t like the new 12.5 UI updates or ? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Anthony Holloway Sent: Thursday, December 13, 2018 12:30 PM To: Mergenthal, Chase Cc: Cisco

Re: [cisco-voip] 500 Series Headsets Saying Disabled

Phone load Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Monday, December 3, 2018 2:49:04 PM To: Matthew Lor

Re: [cisco-voip] 500 Series Headsets Saying Disabled

And I figured it out. I have the new 56X and they don’t work via USB until 12.5 is out. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Matthew Loraditch Sent: Monday, December 3, 2018 2

[cisco-voip] 500 Series Headsets Saying Disabled

as well. Any ideas? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] User device profile conversion

Have you tried one of them on the 8851s? It should let you login, you may not need to change anything. If not probably BAT add the new ones. It'd be cool if Migration FX could do these, but I don't think it can. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] jabber for mac with ADFS, credentials repeatedly prompt?

-popup?forum=sfbfr https://blog.msresource.net/2016/11/18/adfs-iwa-and-the-wiasupporteduseragents-property/ Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Ryan Huff Sent: Tuesday, October 30, 2018 4:35 PM

[cisco-voip] jabber for mac with ADFS, credentials repeatedly prompt?

this before. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Migrate HCS to On-Prem

Good question, because there is no way I’m getting the esxi login. Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Dave Goodwin

[cisco-voip] Migrate HCS to On-Prem

So we are taking a Customer from a 3rd party's HCS back to On-Prem. The way I understand HCS is it's a bunch of management software on top of normal VMs for CUCM/CUC/UCCX, etc. Can you restore a DRF of an HCS CUCM to the same version on-prem? Same for the other apps? Matthew Loraditch Sr

Re: [cisco-voip] Mass import of users into Access Control Group

Yeah, I would just do it in the GUI, that’s 4 sets of users you’d be done in about a minute. It also only shows you users not in the group. So each time you add folks the resulting refresh of the screen is the unadded users left. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] Mass import of users into Access Control Group

How many users? You can go into the acg and add up to 250 at a time I believe. Manual may be faster in this case depending on the count Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.

Re: [cisco-voip] VM Ware Support 6.7

While I’m sure it will work, TAC will probably wave a finger. 6.7 support is targeted for when the 12.5 releases FCS Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Scott Voll Sent

Re: [cisco-voip] (no subject)

Its not 12.5 that I’d swear on Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Jose Colon II Sent: Th

Re: [cisco-voip] Webex Teams Down

e. azure.microsoft.com ________ Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Ryan Huff Sent: Tuesday, September 25, 2018 11:37 AM To: Lelio Fulgenzi Cc: Cisco VoIP Gro

Re: [cisco-voip] Webex Teams Down

The RFO for this one is going to be a doozy. On meetings they are migrating all users who had been upgraded to Video Platform 2.0 back to 1.0. I have no idea of the scope but that seems like a pretty big undertaking and a tiny insight into how screwed up whatever happened is. Matthew

Re: [cisco-voip] Cisco 7970 phone firmware upgrade path

For all SCCP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(3) or greater, you must first upgrade your firmware to version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your IP Phone to version 8.5(3) or later. Matthew Loraditch Sr

Re: [cisco-voip] Cisco ATA Devices need reset

Yep have seen the same thing over the years over many versions and all ATAs. Wish they were PoE! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Lisa Notarianni Sent: Tuesday, September

Re: [cisco-voip] webkit via expressway

outside but not totally outside your network. Not sure what you mean by try to connect directly, it only knows what to try once you put the domain in. Jabber only knows because you put in your username at some point. The user needs to be an end-user I’m pretty certain. Matthew Loraditch Sr

Re: [cisco-voip] IM & Presence Upgrade image

Remove the "Bootable_" from the file name Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Dana Tong Sent: Tuesday, September 4, 2018 9:41 AM To: cisco-voip voyp list Subject: [

[cisco-voip] Recommended Browser Settings for Finesse for Pop ups to work

also change pop-up behavior. Just want to make sure there is nothing else we are missing. The finesse desktop guide doesn't even mention pop ups in the preferred settings. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] Option key for WebEx roomkit?

. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Saturday, August 25, 2018 11:54 AM To: cisco-voip voyp list Subject: [cisco-voip] Option key for WebEx roomkit? According

Re: [cisco-voip] CUAC Standard for Windows 10

I’m 90% certain we’ve deployed this. There is something special to it I feel like. If no one answers this weekend may have something on Monday. Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.

Re: [cisco-voip] 8865 + KEM + Video Calls

I have a feeling that’s for the new model. The BEKEM model existed long before 12.x did but you never know! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Friday, August 10, 2018 2:45 PM

Re: [cisco-voip] 8865 + KEM + Video Calls

You can use the BEKEM, but there is a new “prettier” one was well. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Friday, August 10, 2018 1:20 PM To: Matthew Loraditch ; Anthony Holloway

Re: [cisco-voip] 8865 + KEM + Video Calls

The CP-BEKEM or the newer one? I’m speculating based on the way the newer one is listed as a video expansion module in some places you need the newer one.. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco

Re: [cisco-voip] setting up access for APNS - granular vs wide open internet access

+ and smart licensing so you may want to look up those requirements as well. A few more options exist there where going offline intermittently isn't as much of a deal. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] CSR 12 Experiences

a quick comparison of the 11.5 and 12.0 Release notes and they have nearly the same amount of listed new features/changes. HTH Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Ray Maslanka

Re: [cisco-voip] access to the requested resource has been denied adding analog devices...

https://www.cisco.com/web/software/286319173/139477/CUCM_12.0.a-CSCvh17135-COP-Readme.pdf https://software.cisco.com/download/home/286313357/type/286319173/release/COP-Files Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] Robo Call DoS

, the person just calls and calls tying up the available trunks. You’d need the CAPTCHA to be on the attacker’s end. Based on the description I got they aren’t caring about an answer they are essentially just trying to keep the lines always busy. Matthew Loraditch Sr. Network Engineer p

[cisco-voip] Robo Call DoS

the telco blocked that switching to random sources. Are there are any legitimate defenses to this sort of thing? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip

Re: [cisco-voip] BE6K Starter Pack behavior/limitation

The starter pack is a marketing thing, on the backend it’s just regular licenses and can be pooled. It will just show as 70 licenses as you mentioned and can be shared. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] Jabber Multiline is Here

have to provision them with CIPC for at home usage. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Ben Amick Sent: Monday, April 2, 2018 2

Re: [cisco-voip] e911

It refers to just subsection a which is the part that requires Cisco and other manufacturers and resellers to not build or sell a system unless it’s preconfigured to allow this when setup properly. At least that’s how I read it. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] e911

thing: https://www.congress.gov/bill/115th-congress/house-bill/582/text For something legal it’s pretty plain English. CYA! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Bill Talley [mailto:btal...@gmail.com] Sent

Re: [cisco-voip] e911

or software of the system.” Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: NateCCIE [mailto:natec...@gmail.com] Sent: Wednesday, March 7, 2018 3:58 PM To: Matthew Loraditch <mloradi...@heliontechnologies.com>; 'Rya

Re: [cisco-voip] e911

be notified would probably be fewer than 50. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan Huff Sent: Wednesday, March 7, 2018 3:11 PM To: cisco

Re: [cisco-voip] Time Zone Settings for Call handlers

After as many installs as I’ve done you’d think I’d have come across it, but nope! Single time-zone customers everywhere and for our own system we just set the hours based off of eastern. :P Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] Time Zone Settings for Call handlers

Hah yep, that’s right there! Of course it would be. I felt sure I was missing something, but after years of work had just never encountered it! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Dave Goodwin

Re: [cisco-voip] Time Zone Settings for Call handlers

is not always 7 since they don’t shift when everyone else does. Unless what I’m looking for exists, each time change I will have to set reminders and change the Arizona Call Handler hours. Make sense? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] cisco support website down?

I got in fine just now. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio Fulgenzi Sent: Friday, February 2, 2018 4:00 PM To: voyp list

[cisco-voip] Lights for Calls in Queue CCX

Have a request for lights that would flash if there are calls in queue. Is anyone aware of an off the shelf solution? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco

Re: [cisco-voip] DNS Change - CUCM/UNITY/IMP/EPRESSWAY

. For the handsets that would go along with DHCP, DHCP would be handing out DNS, if you can run both DNSs in parallel for a bit you can just update the scope and all will get it at the next lease update. If not you'd want to schedule a reset in order to force them to pull the new data. Matthew Loraditch

Re: [cisco-voip] PLM dead

It’s all in the cloud now. They’ve been talking about it for a while. I did the conversion for an internal system and it was fairly painless, but should be fun for the customers. Everybody needs their own smartholdings account and CCO logins. Matthew Loraditch Sr. Network Engineer p

Re: [cisco-voip] CSR 12 - CUCM etc.

Yeah no beta. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: GR [mailto:grc...@gmail.com] Sent: Thursday, October 12, 2017 7:51 AM To: Matthew Loraditch <mloradi...@heliontechnologies.com> Cc: cisc

Re: [cisco-voip] Root Access via UCOS Remote Support

Wow that's fast! I've had TAC many times say waiting for the tool, waiting for the tool... Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Pete

Re: [cisco-voip] CSR 12 - CUCM etc.

12 is FCS for UCM/IMP/UCXN and I think CER they are only on PUT. The Ucxn toi stuff is on the ciscounitytools.com site. The rest of the partner slides are on sales connect from the PBT Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. N

Re: [cisco-voip] Root Access via UCOS Remote Support

Fwiw, tac guys have told me they have to use a different decoder for different versions Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.co

Re: [cisco-voip] Jabber/Apple IOS 11 - Push Notification

Apple changed their plans and pushed the code change to IOS 12. Get Outlook for iOS From: cisco-voip on behalf of Jon Fox - CISCO IPT Sent: Thursday, September 21, 2017 5:15:20 AM

Re: [cisco-voip] PLM service affecting?

No. From: Scott Voll [mailto:svoll.v...@gmail.com] Sent: Tuesday, September 19, 2017 4:12 PM To: Matthew Loraditch <mloradi...@heliontechnologies.com> Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] PLM service affecting? But if we patch it, will it affect anything when it boots b

Re: [cisco-voip] PLM service affecting?

PLM can be down for the entire grace period before it affects anything. As long as it’s standalone you are good. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Scott Voll Sent: Tuesday, September 19, 2017 4:01 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip]

Re: [cisco-voip] ESXi support updated.... 6.5 for a lot of apps

That ova requirement is because of deployment issues with old ova files vs machine settings Get Outlook for iOS From: cisco-voip on behalf of Jose Colon II Sent: Wednesday,

Re: [cisco-voip] UCS-E and using both internal and external connections.

The direction for Small Installs is BE4K. BE6Ks as a sku is done. The Small OVAs will continue to exist for UC on UCS Specs Based Install, aka you can build your own small box with ISR4ks. There has been not a peep about any other plans in any partner discussions. Matthew G. Loraditch –

Re: [cisco-voip] Inactive Device Query?

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/12_0_1/cucm_b_release-notes-for-cucm-imp-1201/cucm_b_release-notes-for-cucm-imp-1201_chapter_00.html Scroll to this section: New Columns to Manage Devices Efficiently Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA Network

Re: [cisco-voip] Inactive Device Query?

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/12_0_1/cucm_b_release-notes-for-cucm-imp-1201/cucm_b_release-notes-for-cucm-imp-1201_chapter_00.html Scroll to this section: New Columns to Manage Devices Efficiently Matthew G. Loraditch - CCNP-Voice, CCNA-R, CCDA Network

Re: [cisco-voip] Hardware Tokens/Secure Cluster

de Sent: Tuesday, August 29, 2017 9:19 AM To: Matthew Loraditch <mloradi...@heliontechnologies.com> Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Hardware Tokens/Secure Cluster You can use self-signed certificates now instead with the command-line tools. There's still some hardwa

[cisco-voip] Hardware Tokens/Secure Cluster

We have a client who is requesting a secure cluster. Never done it before. Do those hardware tokens still exist? It appears not and it's all software based now? Any fantastic blogs or step by step guides that folks have used? The documentation is refreshingly mind numbing. Thanks! -Matthew

Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for IM No longer work

_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts> From: Dave Goodwin [mailto:dave.good...@december.net] Sent: Thursday, August 24, 2017 2:03 PM To: Matthew Loraditch <mloradi...@heliontechnologies.com> Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Upgrad

Re: [cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for IM No longer work

rk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts> From: Dave Goodwin [mailto:dave.good...@december.net] Sent: Thursday, August 24, 2017 1:49 PM To: Matthew Loraditch <mloradi...@heliontechnologies.com> Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voi

[cisco-voip] Upgrade from 11.5SU2 to SU3 External Databases for IM No longer work

Patched our internal servers and got this one issue Database schema mismatch Errors like this the relevant service logs: 18:07:28.487 |f763fb70| error| SchemaTable.cpp:220 schema mismatch: database table tc_messages mismatches column msg 18:07:28.493 |f763fb70| error| SchemaColumn.cpp:189 column

Re: [cisco-voip] UCM Upgrade Poll

I've had a bug once or twice, so 10% maybe?? We have very simple installs, no clusters more than 2 servers, no user bases more than a 1000, and nothing more sophisticated added other than CCX or CUACA. We upgrade internally to the latest version first, but outside of a quick release notes

Re: [cisco-voip] Moving publisher role to subscriber?

You should be able to just DRF restore onto a new VM? Or do you want fresh? If this is IM, I think you can just rehome all the users, break redundancy and then add the new server in when ready and rebalance, but I've never done that so perhaps someone else will chime in. Matthew G. Loraditch -

Re: [cisco-voip] which esxi to grab for BE7K ?

ph.ca<mailto:le...@uoguelph.ca> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com] Sent: Thursday, August 10, 2017 3:29 PM To: Lelio Fulgenzi; voyp lis

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