Re: [cisco-voip] UCCX 10.5.1SU1 adding a Secondary node for HA

Is that just setting the LDAP Host 2 entry in HKLM\Software\Calabrio\CAD\Site Setup? (Add wow6432node between software and Calabrio for x64) If so that could definitely be scripted by an admin. Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook

[cisco-voip] Jabber 10.5 Pickup notifications

Is there a way to have pickup enabled without the annoying notifications?? I don't see how I could do this and it's rather annoying. Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook | Twitter

Re: [cisco-voip] Jabber 10.5 Pickup notifications

m/company/helion-technologies?trk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts> From: Josh Warcop [mailto:j...@warcop.com] Sent: Tuesday, December 30, 2014 2:14 PM To: Matthew Loraditch; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Jabber 10.5 Pickup noti

Re: [cisco-voip] Expressway License Fulfilment

You should have gotten another release key. Your BOM matches my BOMs and I get 3 PAKs, 2 release and 1 option key. For the RMS you may have gotten another, I'm not sure, you will need the RMS license split though as 5 need to go on each server. In the future you may want to split the RMS order

Re: [cisco-voip] Device pack installation methodology question

I believe it works like this: The firmware updates immediately upon device package install, but isn't available until TFTP is restarted. The device defaults are updated as well. Just go into device defaults before you restart (since you do have to do a full restart for new device models to work)

Re: [cisco-voip] Device pack installation methodology question

ech> | Facebook<http://www.facebook.com/#!/pages/Helion/252157915296> | Website<http://www.heliontechnologies.com/> | Email Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of

Re: [cisco-voip] Advanced Attendant Console 10.5, which Win OS?

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuaca/10_5_2/install_admin_guide/CUACA1052WAG.pdf?mdfid=285974824 Page 28: One of the following activated operating systems, with Windows regional settings set to English: - Windows Server 2008 R1 (32-bit) - Windows Server 2008 R2 (64-b

Re: [cisco-voip] Register SWSS?

No need to activate SWSS. It is UCSS and ESW combined with all the behaviors and attributes of Smartnet/ESW. I can't recall trying PUT with an ECMU yet, but if it doesn't work you can submit a manual case and also ask why it's not working for you. Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA N

[cisco-voip] PrePopulating Jabber Contact Lists

When you are doing a rollout or adding new employee. do you do this if they are completely new to IM ? Do you ask people for lists, do you have defaults groups you provide based on depts., etc? I've personally always liked just setting my stuff up myself, but wondering what others do. Thanks!

Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...

No CUIC is included and is just the replacement for HRC. The included version is essentially the same as HRC but web based. There is a premium option with more features available. That is, as expected, at a cost. Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443

Re: [cisco-voip] FYI: UCCx v9.0 EOL announced...

Re: [cisco-voip] Consolidate two separate UCCX cluster and migrate to 9.x Look for Abhirams email on 12/18/14 at 9:21PMEST From that: “The support for concurrent use of CAD and Finesse for UCCX is expected to be announced in January (in all likelihood). Our internal testing has completed, but we

[cisco-voip] SBD - Migrating Clusters - Bulk Certificate Method

This method doesn't work if you have the same hostname on the old and new servers does it? I'm trying and it's not letting me consolidate. It's a BE5K to 6K migration and I want the same hostname for the CUCM for various reasons. I guess I'm stuck with rollback, correct? Matthew G. Loraditch - C

Re: [cisco-voip] IP Phone 7841 AUX Port and Credit Card Machine

Were psychedelic implements involved? I’d have to guess the credit card machine is also Ethernet or wireless and the user just didn’t know… The aux port is only ever for headset peripherals in my understanding. Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.5

Re: [cisco-voip] easiest and quickest way to disable a PRI PSTN (MGCP) port?

Just shut down the controller. Controller t1 x/x/x Shutdown Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook | Twitter | LinkedIn

[cisco-voip] Informix Drivers for CCX

I had to open a TAC case because our wallboard stopped working. The ODBC drivers in the 3.70 and 4.1 informix were not working. The TAC solution was to somehow find me an ancient 3.0 version of the Informix SDK. It did start working, but it just doesn't make sense and now our wallboard doesn't w

Re: [cisco-voip] Informix Drivers for CCX

LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts> From: Justin Steinberg [mailto:jsteinb...@gmail.com] Sent: Wednesday, February 04, 2015 2:59 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subjec

Re: [cisco-voip] CUBE across VRFs

I’ve seen it come two ways, riding your same MPLS circuit, in which case if you have a dedicated VG you just default route that to your MPLS router and there you go. The other way is like you say and I’ve done that with at&t and I didn’t have to route with them, they NAT’d everything on their s

Re: [cisco-voip] GoDaddy UCC Cert?

They have always done this. It's a bonus I suppose. Even when you buy a single hostname cert they add www to it. A little lagniappe I suppose but a bit of work in this case. Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook

Re: [cisco-voip] CCNA/CCNP Collaboration certs

FWIW the way I am reading that is it's only if your CCNP V is recent. If you have an older one like me... well whatever year they make this a requirement for partner stuff is going to suck. Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA Network Engineer We understand and solve your technology

Re: [cisco-voip] CCNA/CCNP Collaboration certs

http://ciscocert.force.com/english/articles/Article/CCNP-Collaboration-Certification-CCNP-Voice-to-CCNP-Collaboration-Conversion-EN?retURL=%2Fenglish%2Fapex%2FSearchResults%3Fsearchkeyword%3DCCNP%2BCollaboration&popup=false Just posted on the learning network forums. amen. Sent from my iPad On F

[cisco-voip] MediaSense Configuration

Trying to setup a PoC for media sense internally to validate I can deploy at a client for recording purposes... from what I can tell licensing is honor based? Secondly from what I am reading this section of the documentation is all I have to do: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm

Re: [cisco-voip] MediaSense Configuration

.com/company/helion-technologies?trk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts> From: Bill Talley [mailto:btal...@gmail.com] Sent: Wednesday, February 25, 2015 3:46 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] MediaSense Conf

Re: [cisco-voip] MediaSense Configuration

pany/helion-technologies?trk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts> From: Chris Ward (chrward) [chrw...@cisco.com] Sent: Wednesday, February 25, 2015 5:48 PM To: Matthew Loraditch; Bill Talley Cc: cisco-voip@puck.nether.net Sub

Re: [cisco-voip] MediaSense Configuration

/helion-technologies?trk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts> From: Bill Talley [btal...@gmail.com] Sent: Wednesday, February 25, 2015 5:37 PM To: Anthony Holloway Cc: Matthew Loraditch; cisco-voip@puck.nether.net Sub

Re: [cisco-voip] MediaSense Configuration

LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts> From: Chris Ward (chrward) [mailto:chrw...@cisco.com] Sent: Thursday, February 26, 2015 11:54 AM To: Bill Talley; Matthew Loraditch Cc: cisco-voip

Re: [cisco-voip] Jabber, MRA, and Free Public WiFi

Don't suppose you could be slightly more specific on that experimental thing for someone who doesn't have any history with vcs cli... Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook | Twitter

Re: [cisco-voip] still trying to wrap my head around cube

Yes CUBE is a RTU license and honor based, as long as the UC license is active you are good to go and the commands will be available. Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook | Twitter

Re: [cisco-voip] CUCM 11.0 Release Date?

It's due this summer. Watch for Rowan Trollope's keynote at Enterprise Connect later this month. Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook | Twitter | LinkedIn | G+ -Original Message- From: cisco-voip [mailto:cisco-voip-boun..

Re: [cisco-voip] 79xx and the ITL, without access to the existing phone system

I would please like the doc and the zip Andy and Dan! Thanks much! Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA Network Engineer We understand and solve your technology challenges so you can sell and service cars. Facebook | Twitter

Re: [cisco-voip] Rehost CUCM 9 licenses...

I'm not aware of a storage location. I don't know the internals, but you don't manage files anymore, the entitlements are tied to your ELM/PLM instance (whether dedicated or co-resident with on of your CUCM/UCXN boxes) If you have a request you'd send TAC a license request along with whatever el

[cisco-voip] Comprehensive Reporting Dashboard for Cisco....

Got a client on Shoretel right now and they have this product: https://brightmetrics.com/product-mitel/ Anyone seen such a thing for Cisco? Based on what I'm seeing, this is a combo of Contact Center type data, Workforce data, and CDR data. Matthew Loraditch Sr. Network Engin

Re: [cisco-voip] SSO and uccx phone agent

SSO doesn’t apply to phone agents. But If you have SSO you should be ldap integrated with auth enabled so you’d still use the same creds for the agents. There are no special settings needed. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] SSO and uccx phone agent

environment. Albeit once you went there then it’d be same as above. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Wednesday, June 26, 2019 10:50 PM To: Matthew Loraditch Cc: cisco-voip voyp list

Re: [cisco-voip] SSO and uccx phone agent

I’m on 12.5 in this screenshot (hence my os admin has it too), but you just have to click that link and then you get a special page where you use the local user instead of your ldap/sso admin. [A screenshot of a cell phone Description automatically generated] Matthew Loraditch Sr. Network

Re: [cisco-voip] SSO and uccx phone agent

One Dutch Pancake please. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Thursday, June 27, 2019 8:02 AM To: Matthew Loraditch Cc: cisco-voip voyp list Subject: Re: [cisco-voip] SSO and

Re: [cisco-voip] is directory server (for control hub) down for others?

Mine is also down. I presumed it was my server but maybe not this time. I guess if it comes up on its own before I login and check tomorrow Ill know! Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.

Re: [cisco-voip] Unity Connection Mailbox

? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Jason Aarons (Americas) Sent: Friday, July 26, 2019 8:29 PM To: Lelio Fulgenzi ; cisco-voip (cisco-voip@puck.nether.net) Subject: Re: [cisco

Re: [cisco-voip] Unity Connection Mailbox

kef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Monday, July 29, 2019 11:35 AM To: Matthew Loraditch Cc: Jason Aarons (Americas); Lelio Fulgenzi; cisco-voip (cisc

[cisco-voip] Uplinx Report Tool?

https://www.uplinx.com/reporttool-usd/ Anyone heard of/used these folks? Matthew Loraditch​ Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com<http://www.heliontechnologies.com/>| e: mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnol

Re: [cisco-voip] Uplinx Report Tool?

Thanks to Ryan and Lelio and everyone who responded. You made justifying this super easy with all the helpful info. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Ryan Huff Sent: Friday, August 2, 2019 10:12 AM

[cisco-voip] Azure MFA/Unity Connection UM

Anyone out there have MFA enabled for ALL users and have UM in UCXN? We are a MS Partner and MFA has to be enabled for all accounts as of last week. Setup an app password for service account for UM but that doesn't work... Not sure what other options I have here. Matthew Loradit

Re: [cisco-voip] Azure MFA/Unity Connection UM

It’s more of us being a partner with MS. For partners 100% of azure accounts must have MFA enabled. You aren’t one, so you could exempt your UM integration account. We can’t Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

[cisco-voip] Vyopta

Anyone use it in a CUCM only environment? Also curious about pricing. Feel free to reply direct. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list

Re: [cisco-voip] Azure MFA/Unity Connection UM

We are using MS Authenticator. Yes MFA works in general for OWA, Azure Portal, etc. etc. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Scott Voll Sent: Wednesday, August 7, 2019 11:22 AM To: Matthew Loraditch

Re: [cisco-voip] Azure to Webex User Provisioning and Tokens

FWIW the Cisco documents say the same thing: https://help.webex.com/en-us/aumpbz/Synchronize-Azure-Active-Directory-Users-into-Cisco-Webex-Control-Hub Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip

Re: [cisco-voip] Do you need TMS to get OBTP

You need TMS. Something has to publish the schedule to the endpoints, on prem that’s TMS. In the cloud that’s Webex. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Jonathan Charles Sent

Re: [cisco-voip] Do you need TMS to get OBTP

If you are doing booking in outlook you will need TMS XE Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Jonathan Charles Sent: Wednesday, August 7, 2019 12:39 PM To: Matthew Loraditch Cc: cisco-voip

Re: [cisco-voip] UC 12.5 zero out report

No it’s not Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Anthony Holloway Sent: Thursday, August 8,

Re: [cisco-voip] Webex Control Hub and Room Kit Mailboxes

We do it like Lelio. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Friday, August 9, 2019 1:40 PM To: Jonathan Charles ; cisco-voip@puck.nether.net Subject: Re

Re: [cisco-voip] CUCM SU release cycle

I heard this in a preso. Customers were not moving to .0 releases because they were perceived to be bad and waiting for .5 or .1 type releases. The defect rates though are not much if any different these days and they won’t want to be making releases that nobody uses. Matthew Loraditch Sr

Re: [cisco-voip] Install Patch disconcerting.CSCvq17528_vmtools_initramfs_v1.0.cop.sgn

It should probably be written better. They are likely referring to standalone PLM/ELM. PLM/ELM is coresident on every CUCM/UCXN install between 9 and 12 so it’d be impossible to find a server w/o it. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e

Re: [cisco-voip] Your Associated Webex Sites

accounts? Unless I’m missing what you are thinking about? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Anthony Holloway Sent: Monday, September 9, 2019 8:11 AM To: Charles Goldsmith Cc: Cisco

Re: [cisco-voip] Your Associated Webex Sites

Well how would you get access??? That’s the part I don’t understand. You aren’t getting access unless I give it to you or you work for Cisco in the appropriate areas Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From

Re: [cisco-voip] Your Associated Webex Sites

Oh, Interesting. Everyone we have is on CI and Control Hub, so I don’t see other sites. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Brian Meade Sent: Monday, September 9, 2019 9:25 AM To: Matthew

[cisco-voip] CCX Editor Step Properties

Is there anyway on this earth to make this load faster??? Currently painfully going through a script and setting up new parameters and slowly dying of impatience as I click properties and wait a seeming eternity for the window to open. This has been a pet peeve forever. Matthew Loraditch Sr

Re: [cisco-voip] CCX Editor Step Properties

I’ve seen it editing scripts locally, in the repository, versions old and new. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Johnson, Tim Sent: Tuesday, September 24, 2019 11:47 AM To

Re: [cisco-voip] Is Your CCIE Status on Your Cisco.com Profile?

scenarios usually. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Anthony Holloway Sent: Tuesday, September 24, 2019 12:59 PM To: UC Penguin Cc: Cisco VoIP Group Subject: Re: [cisco-voip

[cisco-voip] CME 11 GUI Files

If anyone has access to CME-11.0.0.0-GUI.tar and can unicast it to me, I would be much obliged. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list

Re: [cisco-voip] valid sku for cuwl license

kef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of naresh rathore Sent: Thursday, October 10, 2019 6:23:13 PM To: cisco-voip@puck.nether.net Subject:

Re: [cisco-voip] UCCx and Jabber - compatible or not?

Us in some of the sessions asking how they were going to fix this. Jabber CTI control is kosher and has no bearing on this issue. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Lelio Ful

Re: [cisco-voip] UCCx and Jabber - compatible or not?

and breaks no UCCX “rules” Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Friday, October 18, 2019 3:17 PM To: Matthew Loraditch ; voyp list, cisco-voip (cisco-voip@puck.nether.net) Subject

Re: [cisco-voip] UCCx and Jabber - compatible or not?

Correct. If you have agents who want to use Jabber and have a hardphone DO NOT put their agent DN on any other device. If you search the DN in CUCM you need to see that DN associated to only a single device Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com

Re: [cisco-voip] UCCx and Jabber - compatible or not?

Yeah just don’t create one if you don’t like having them blank. You don’t need a CSF for deskphone control. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Johnson, Tim Sent: Friday, October 18, 2019 3:30 PM To

Re: [cisco-voip] UCCx and Jabber - compatible or not?

Correct. CSF/TAB/TCT is to use Jabber as a softphone not deskphone control. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Lelio Fulgenzi Sent: Friday, October 18, 2019 3:36 PM To: Matthew Loraditch ; Johnson

Re: [cisco-voip] Webex: Welcome back Productivity Tools

kef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip on behalf of Anthony Holloway Sent: Wednesday, November 6, 2019 7:22:19 PM To: Lelio Fulgenzi Cc: voyp list, cisc

Re: [cisco-voip] OT: DNS for data centers

normal www and other entries having to be maintained internally. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Lelio Fulgenzi Sent: Friday, November 8, 2019 4:22 PM To: voyp list, ci

Re: [cisco-voip] OT: DNS for data centers

You can definitely do this. If nothing else you can use host files, but you can for sure do it with servers as well. I’m not sure what type of servers you use for DNS, but if visually seeing a Windows server with it would help, DM me next week and I can show you one. Matthew Loraditch Sr

Re: [cisco-voip] Webex Directory Connector Welcome Emails

You must enable sso. You can sync licenses based on ad groups now if that helps your license issue. Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologi

Re: [cisco-voip] TMSXE 5.5 and TMS 15.9

My understanding is the versions are always lockstep with TMS and the extensions. Updating any requires to update them all to the corresponding releases. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip

[cisco-voip] UCCX Question...

sent to the agent for screen popping via session mapping. If anyone knows of a good tutorial that shows passing variables from one application to another simply, let me know. I've read a few and they are very confusing. Matthew Loraditch Sr. Network Engineer p: 443.541.1

Re: [cisco-voip] UCCX Question...

You sire are the BOMB DOT COM. This example makes sense. Amen and Merry Christmas. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Thursday, December 26, 2019 1:52 PM To: Matthew Loraditch

Re: [cisco-voip] Webex + OBTP + Multiple Rooms

Presuming a Microsoft environment the recipients can just forward the invite to the relevant room mailboxes no matter the org. As long as the webex section is unaltered the meetings should be picked up by the webex obtp process Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loradi

Re: [cisco-voip] Webex + OBTP + Multiple Rooms

Interesting. Its like they added extra logic to it instead of just if webex info exists add button Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologi

[cisco-voip] HTTP Response for HTTP Triggered Script

e doc sent back. Is this normal behavior or can I do something with the doc being sent back to make it work? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip ma

Re: [cisco-voip] HTTP Response for HTTP Triggered Script

So basically I need 3 separate applications. The HTTP Trigger to take the input then pass the input to another application that then places the call into the queue that’s in a third application. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

[cisco-voip] Cisco Headset Inventory SSL Issue

nsure the phones get it ? Regen tvs? Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/lis

Re: [cisco-voip] Cisco Headset Inventory SSL Issue

After an hour down the rabbit hole: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk45630/?rfs=iqvred Hopefully this helps someone else out! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On

[cisco-voip] OAuth for Unity Connection/Office 365

all the test options are going through and failing Autodiscover... If I look at the Mailbox Sync Logs I don't see any evidence it's trying to use Oauth/EWS. Going down the rabbit hole so everyone else doesn't have to! Matthew Loraditch Sr. Network Engineer p:

Re: [cisco-voip] OAuth for Unity Connection/Office 365

someone and hope to hear it’s half baked and will be finished later and/or I found an issue and it’ll get fixed. Will work with TAC eventually if I don’t get any feedback Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

Re: [cisco-voip] Field Notice from Cisco making Secure LDAP mandatory

worked or not. Outside of the most regimented environments you should be able to just make the change. If it fails talk to your AD team as they would likely have something blocked or disabled. Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.

Re: [cisco-voip] Field Notice from Cisco making Secure LDAP mandatory

Interesting. Our root cert is and has been loaded, but I’m still using just the IPs so normally that would make the handshake fail. Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: m

[cisco-voip] CUCM Cluster Expansion

few days to try and figure this out. Thanks all! Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/ma

Re: [cisco-voip] CUCM Cluster Expansion

Yeah, I’m just trying to understand (as I read the ovf file) what the actual difference is between the 1000/2500 user OVA. I seem to be missing something (or maybe not). CPU is actually 1 less starting but same reservation, same RAM, same HDD. Matthew Loraditch Sr. Network Engineer p

[cisco-voip] Official Cisco E911 Guidance

-743415.pdf Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Official Cisco E911 Guidance

Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Tuesday, February 18, 2020 3:54 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Official Cisco E911 Guidance [EXTERNAL] I

[cisco-voip] CER Configuration - Guides?

Any good guides or blogs that go through this in a more real world way than the documentation? I haven't found anything super helpful yet. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologie

Re: [cisco-voip] CER Configuration - Guides?

Thank you, that is super useful Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Matt Taber (mtaber) Sent: Wednesday, February 19, 2020 1:01 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re

[cisco-voip] Voicemail Timeout in UCCX

efore assuming they aren't available and putting the call into the queue. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com ___ cisco-voip mailing list cisco-voip@puck.nether

Re: [cisco-voip] Voicemail Timeout in UCCX

Thanks, and the latter. I’m going to go with 3 second difference just for some extra room Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Thursday, February 20, 2020 12:23 PM To: Matthew

Re: [cisco-voip] migrating mpp phones to callmanager (and back)

It's not free unless you are on Flex Plan: https://www.cisco.com/c/dam/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7800-series/firmware-migration-master-guide.pdf Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: ml

Re: [cisco-voip] [External] Re: certificate renewals - 1 year only - due to Apple changes

I think CSR 14 is supposed to deal with simplicity of certificate operations Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisc

[cisco-voip] RedSky SIP Trunk

Has anyone done this? Surprisingly they don't provide a bunch of guidance here. I'm so used to carriers and other vendors being very very specific about how to setup their trunks. I was planning on doing them directly in CUCM as that seemed simpler, but would appreciate any input.

Re: [cisco-voip] RedSky SIP Trunk

Nope it is actually as simple as they said. Basic sip trunk out of CUCM. No special profiles, or anything. Am having problems as one of my CUCMs goes through an ISR to get to RedSky vs an ASA. ISR NAT is being funky but dealing with that. Matthew Loraditch Sr. Network Engineer p

Re: [cisco-voip] [EXTERNAL] Re: PSTN Calls Incorrectly Flagged as "Potential SPAM"

I’m wondering how this is all going work once shaken/stir are fully implemented. Are we going to have to prove we own numbers to other carriers? I’m sure many of us have DIDs outpulsed of alternative circuits at times. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w

Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running

If I could get RTMT to load on my one 12.5 install I’d let you know… some crazy java error but haven’t had time to deal with TAC on it. Happens on multiple PCs, Fresh RTMT installs and all. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running

Didn’t think about that…. It’s running. Curious did you put enough RAM on for the cloud stuff to run? I’m wondering if it’s part of that. Mine has the RAM for the cloud services. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi

Re: [cisco-voip] UCCX 12.5(1) Docker Engine Not Running

Was mostly curious and had the RAM, couldn’t get it working and documentation is sparse to put it mildly so left it alone for now. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: Anthony Holloway Sent: Friday

Re: [cisco-voip] UCCX Flex Licensing

of SWSS and should probably try and get them to move. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com From: cisco-voip On Behalf Of Anthony Holloway Sent: Monday, May 11, 2020 5:21 PM To: Pawlowski, Adam Cc: Cisco

Re: [cisco-voip] UCCX Flex Licensing

You need to dissociate flex std/prem from L-CCX std/pre. Every feature on flex is the equivalent of the L-CCX premium level from a capabilities standpoint. Does that make sense? Get Outlook for iOS<https://aka.ms/o0ukef> Matthew Loraditch Sr. Network Engineer p: 443.541.

Re: [cisco-voip] UCCX Flex Licensing

A port is a port. Chat/Email and Advanced Outbound Campaigns (predictive/progressive dialing) require Flex Premium so agents doing those functions would need premium. Matthew Loraditch Sr. Network Engineer p: 443.541.1518 w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com

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