Sadly, no one from Declude has ever gotten back to me. On the plus side, my
credit card was never charged.
In a very gracious move, David Barker reached out to me. He and Linda spent
their own time and got my problem resolved! They have started a new business,
Mails Best Friend. It is new
Last Wednesday (3/27/2013), I renewed my Declude and Messaage Sniffer service
agreements. A full week later, they both still come up as expired. All phone
calls and emails have gone unanswered. I left voice mails for Tech support,
Sales and the phone number previously listed on this list for
Hi All,
Has anyone attempted to place the \IMail\Spool directory on a solid state
hard drive? What are your experiences? Are there any reason not to do
this?
Thanks for the input,
Don
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What files should be in my Declude\scanners\avg\db directory? What are the
current dates? Here is the directory I have:
07/29/2011 11:44 AM 0 avi7.avg
09/11/2011 11:03 PM85,824,663 incavi.avm
07/29/2011 11:44 AM 0 microavi.avg
07/29/2011 11:44 AM
ce we are listed in Sorbs, we are now listed in Senderbase.
This has been a very frustrating experience. If anyone can offer any
suggestions, I would appreciate it.
Thanks,
Don
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David,
Thanks for adding the HiJack email. I had performed the same function through
a background task that would monitor the hold2 directory.
I had previously sent a suggestion to add a variable to Declude that would
contain the user authentication email address. Is this anywhere on the
I have noticed that Junkmail puts the user authentication email address in
the log files. This had been very helpful. I would like to ask that
Declude provide this information in a variable. That way, I might use this
information in a filter or even put it in the headers of outgoing emails
David,
Thanks for the info!! I was aware of Hijack but being a long time Declude
user, I thought it was still a product that need to be purchased separately. I
turned it on and will track how it does.
Thanks again,
Don
- Original Message -
From: David Barker
To
8, 2009 1:04 PM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] Global.cfg cleanup
first thing i did
tested the DNS and looked at declude logs
no problem there
my cpus were not able to handle the traffic, as simple as that
- Original Message -
From:
there is a space or tab used. I would suggest opening a ticket with [EMAIL PROTECTED] m so we can troubleshoot the issue with you.David BarkerFrom: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Declude JunkmailSent: Wednesday, November 12, 2008 11:18 AMTo: declude.junkmail@declude.comSubject
re you using SM or IM ?
David BarkerVP Operations DecludeYour Email security is our business978.499.2933 office978.988.1311 fax[EMAIL PROTECTED]
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Declude JunkmailSent: Wednesday, November 12, 2008 1:21 AMTo: declude.junkmail@declude.
It would certainly be nice if the Mailbox command would create a new folder in a user's account.
Such as weight22 mailbox junkmailwhere the folder named junkmail would automatically be created.
Or maybe I'm missing something? When I attempted to use this directive in a username.junkmail file
lem. With
AUTOWHITELIST ON, all of this type of spam gets whitelisted. I cannot turn
the feature off because that is how I let my other customers manage their
personal whitelist.
I would request that Declude offer an alternative to AUTOWHITELIST. Give me
a test whereby I can assign a weight t
ss.
How can I prevent this when I am using "whitelist auth" or do I need to turn
that off"?
I have all the latest software from Declude
Should I be using Declude Hijack?
I do have a few clients that do legitimate mass mailings from time to time.
Ping. kinda quiet arounf here...
Anyone got any tips on blocking the business loan junkmail?
~Joe
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I could not find this test in the Junkmail Manual. I have a customer who is
getting false negatives with this test. I wanted to see what triggers this
but could not find any documentation. Could someone please fill me in?
Thanks,
Don
---
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I am looking for a filter that will allow me to delete "bounce" type
messages. We are getting on internal blacklists (Bellsouth, Comcast) from
what I believe is an over abundance of bounce messages. I would like to
filter these out on my server. If anyone can help, I would appreciate it.
Th
with great interest.
Don
- Original Message -
From: "Dave Doherty" <[EMAIL PROTECTED]>
To:
Sent: Thursday, June 07, 2007 7:42 PM
Subject: Re: [Declude.JunkMail] Looking for an Secure Email Solution that
works with Imail Premium 2006.2 and declude 4.x
Interesting. I wond
EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of IS -
Systems Eng. (Karl Drugge)
Posted At: Monday, December 11, 2006 4:33 PM
Posted To: Lists - Declude JunkMail
Conversation: [Declude.JunkMail] New Reporting Tool
Subject: RE: [Declude.JunkMail] New Reporting Tool
What's Regex ? Do you
Of IS -
Systems Eng. (Karl Drugge)
Posted At: Thursday, December 07, 2006 1:53 PM
Posted To: Lists - Declude JunkMail
Conversation: New Reporting Tool
Subject: [Declude.JunkMail] New Reporting Tool
The newest PERL script. Slices, dices, etc ... Throw it in a directory,
edit a few envir
t; <[EMAIL PROTECTED]>
To:
Sent: Wednesday, November 08, 2006 5:45 PM
Subject: RE: [Declude.JunkMail] declude not modifying subject line
I do not understand why you need to rewrite the message beyond what you
already do? Just determine the end of headers properly then rewrite the
message with
pong
- Original Message -
From:
Shaun Patterson
To: declude.junkmail@declude.com
Sent: Tuesday, June 13, 2006 4:06
PM
Subject: [Declude.JunkMail] ping
ping ---This E-mail came from the Declude.JunkMail
mailing list. Tounsubscribe, just send an E-mail to [EMAI
the
envelope. That is why you can have different results like in this case. The
X-Declude-Sender: x-header is the sender as specified in the
envelope.
David Franco-Rocha
Declude Technical / Engineering
- Original Message -
From:
Scott
Fisher
To: Declude.JunkMail
Does anyone have a contact phone number for the abuse department at
SBCGlobal.Net? We got on their blacklist somehow and having been trying to
get off. The log entry says to email [EMAIL PROTECTED] I emailed
that address with the pertinent IP info but don't get a response back.
Any help wou
With reference to the problem reported regarding the detection of
attachments in email, please be advised that we are looking into this issue
today.
David Franco-Rocha
Declude Technical / Engineering
---
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---
This E-mail
When scanning for viruses after JunkMail through use of the above directive,
the following rule applies:
All email will continue to be scanned for viruses EXCEPT those emails having
a final JunkMail action of:
HOLD
DELETE
David Franco-Rocha
Declude Technical / Engineering
---
[This E-mail
I see Alligate as an excellent compliment to our Imail 8.15/Declude 1.82
setup.
I for one was thankful to learn about it through this list, as we've
been struggling with finding an SMTP filtering gateway to sit in front
of our working, stable Imail/Declude setup. I didn't have
Behalf Of Nick
HayerPosted At: Monday, January 23, 2006 5:53 PMPosted To:
Lists - Declude JunkMailConversation: [Declude.JunkMail] OT - Server
Watching.Subject: Re: [Declude.JunkMail] OT - Server
Watching.John T (Lists) wrote:
BTW, what server
did DAD stand for? (It never made
I would also like to add my DEEP concern about
this issue.
I have yet to see an adequate explanation about the
problem or any steps that are being taken to prevent it in the
future.
It would be helpful if Declude would explain how
this "phone home" feature works so we can bett
date the software, but you can
continue to run the version you have been running.
David Franco-Rocha
Declude Technical / Engineering
- Original Message -
From: <[EMAIL PROTECTED]>
To:
Sent: Tuesday, December 27, 2005 1:17 AM
Subject: Re: [Declude.JunkMail] Hardware Issue
I too
the service agreement? Will all the Declude software I have stop
working? Am I paying for it's usage only while I have a valid service
agreement? It used to be that the service agreement allowed me major
version upgrades when they were available without paying an additional fee.
Am I now p
; > > assumptions on what was spam.
> > >
> > >
> > >
> > > Kevin Bilbee
> > >
> > >> -Original Message-
> > >> From: [EMAIL PROTECTED]
> > >> [mailto:[EMAIL PROTECTED] Behalf Of Serge
> >
Dave,
There currently is no pattern matching in Declude filters.
David Franco-Rocha
Declude Technical / Engineering
- Original Message -
From: "Dave Beckstrom" <[EMAIL PROTECTED]>
To:
Sent: Thursday, November 10, 2005 6:03 PM
Subject: RE: [Declude.JunkMail] Crypt
subject or that have a subject like "Lottery" or
something that hardly seems related to technical support.
David Franco-Rocha
Declude Technical / Engineering
- Original Message -
From: "Dave Doherty" <[EMAIL PROTECTED]>
To:
Sent: Wednesday, November 09,
the same ticket and we will have acess to all information previously
provided by you.
Thanks for your cooperation and assistance.
David Franco-Rocha
Declude Technical / Engineering
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Dean,
There is currently no way to exclude emails from
being scanned by Declude. All emails are checked; only the actions taken can
vary by domain. We may provide finer tuning of that as a future enhancement.
David Franco-Rocha
Declude Technical / Engineering
- Original Message
The issue of false positives with the SPF test, reported by a couple of
people, has been fixed. This will be included in the next release of the
software (post 3.0.5.18).
David Franco-Rocha
Declude Technical / Engineering
---
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The issue with erroneously handled winmail.dat attachments (*.tnef),
reported by a couple of people, has been fixed. This will be included in the
next release of the software (post 3.0.5.18).
David Franco-Rocha
Declude Technical / Engineering
---
This E-mail came from the Declude.JunkMail
The issue of false positives with the CMDSPACE test, reported by a couple of
people, has been fixed. This will be included in the next release of the
software (post 3.0.5.18).
David Franco-Rocha
Declude Technical / Engineering
---
This E-mail came from the Declude.JunkMail mailing list. To
MAILFROM: Domain returns.bulk.y has no MX or A records
[0301].
X-RBL-Warning: SPAMHEADERS: This E-mail has headers consistent with spam
[420e].
X-RBL-Warning: SUBJECTCHARS: Subject with at least 50 characters found.
X-RBL-Warning: WEIGHT10: Weight of 24 reaches or exceeds the limit of 10.
X-
Bonno,
The text actually did appear as the body of the
email. The problem was that the headers were added after the body, which has
been an ongoing problem. Declude was not able to determine where the headers
actually ended and the body began, so it only *looks* like the text is not in
We are aware of problems with SPF and have this issue in our queue of issues
to be resolved. As soon as we have rectified the problems involved, we will
post to this list.
David Franco-Rocha
Declude Technical / Engineering
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release to default properly to HOP 0 if the directive is omitted.
David Franco-Rocha
Declude Technical / Engineering
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unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type "unsubscribe Declude.JunkMail". The ar
line terminators. Sometimes there are mixes of spaces and tabs or multiples
of each. We anticipate including this fix in the next interim release.
David Franco-Rocha
Declude Technical / Engineering
- Original Message -
From: "Mark Smith" <[EMAIL PROTECTED]>
To:
Sent: Fr
The 3.0 version of SmarterMail, yet to be released, will pass authentication
information to Declude. For those of you who have been patiently waiting to
implement WHITELIST AUTH with SmarterMail, please be advised that Declude
will support that functionality with SmarterMail 3.0.
David Franco
possible through the test program to check that the start of the body is
accurately detected. Thanks.
David Franco-Rocha
Declude Technical / Engineering
through the test program to check that the start of the body
is accurately detected. Thanks.
David Franco-Rocha
Declude Technical / Engineering
Thanks John for your reply,
I sent an email to my test Yahoo! account and it went into the Bulk email
folder. I opened it up and clicked on the option for full headers. There
was not anything that gave any indication as to why it had been put there.
They probably don't to keep the spammers f
When any customer sends an email through our server to a Yahoo! address, the
email get put into the Bulk mail folder.
Has anyone else experienced this behavior and have any suggestions? Does
anyone have a phone number for the Yahoo! Postmaster to help resolve this
issue
Thanks in advance,
D
il-archive.com.
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Matt,
The BITMASK tests have a limit of 32 individual
tests, since we expect a 32-bit integer to be returned to Declude.
David Franco-Rocha
Declude Technical / Engineering
- Original Message -
From:
Matt
To: Declude.JunkMail@declude.com
Sent: Tuesday, September
"ON" switch. I even >>exchanged emails with Declude support back on
Aug. 2 stating that I was putting AVAFTERJM in >>my global.cfg file, and
support never mentioned that I should have put it in the virus.cfg file,
nor was >>anything said about PRESCAN.
Placing it in
Todd,
The engineering staff here at Declude has no role in the development or
maintenance of the web site. Our sole priority in engineering is the
maintenance and development of the product.
David Franco-Rocha
Declude Technical / Engineering
- Original Message -
From: "
Yesterday I complained about the lack of participation on this list from
Declude. Today alone there have been over a half a dozen posts. This has
not gone unnoticed.
Keep up the good work!
Don
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Richard,
The problem here is, first of all, that Declude
does not look at the cc: or bcc: in the headers. It deals with recipients of the
email solely on the basis of what is in the message envelope (q*.smd file),
which is discarded by IMail after processing; all you eventually see is the
This is one of the main problems with the "new" Declude - lack
of communication! In the old days, Scott would monitor this list and
respond to posts throughout the day. Now, we are lucky if they respond
even bi-weekly. The last post from Declude was 7/15/05 - 10 days
ago,. Pri
David,
I will get back to you (and the list) on this by Monday. I have to scan the
entire Declude source tree for these types of messages and will let you
know.
David Franco-Rocha
Declude Technical Support
- Original Message -
From: "David Sullivan" <[EMAIL PROTECTED
Darrell,
This would not work with Declude because Declude uses imail1.exe to send out
the notification messages for viruses. All such notifications, instead of
going to the intended recipient, would likewise go to this text file. There
may be other ways in which it might interfere with
>A few questions to the customers having this issue.
Add another customer to the list!
>What version of Windows are you using?
Windows 2000 Server
>What SP's are installed?
SP4
>What version of Declude are you using?
1.82
>What version of IMail are you using?
8.20
>
I expect to have the fix for this issue available tomorrow.
David Franco-Rocha
Declude Technical Support
- Original Message -
From: "Shayne Embry" <[EMAIL PROTECTED]>
To:
Sent: Wednesday, May 11, 2005 4:14 PM
Subject: RE: [Declude.JunkMail] WHITELIST LOCAL v2.0.6.12
John,
This problem was reported previously to us and has been corrected in the
latest interim release.
It is caused by broken mail clients that do not terminate header lines with
the required cr/lf sequence.
David Franco-Rocha
Declude Technical Support
- Original Message -
From: "
Not sure about Outlook.
Outlook Express cuts off most headers if you use the Forward icon. Instead,
select Message from the top-level menu and then select Forward As
Attachment. The forwarded email will have all the headers intact.
David Franco-Rocha
Declude Technical Support
- Original
ED] On Behalf Of Kevin Bilbee
> >>Sent: Wednesday, May 04, 2005 4:41 PM
> >>To: Declude.JunkMail@declude.com
> >>Subject: RE: [Declude.JunkMail] Outbound Scanning
> >>
> >>Then they need to auth to the server. You need 8.x to be able to have
> >>declude
Dave,
This was a problem when we first implemented Declude with SmarterMail. The
spool manager would show files in the spool, even after we had deleted them.
The only way to get rid of them was to bring down the SM services and then
restart them. Then the files no longer appeared in the spool
No, there is not an inherent delay in the delivery of all messages.
If
DFRD> Declude does not complete processing within a specified time period,
DFRD> SmarterMail tries to take the file. However, if Declude finishes
processing
So, does this mean that SM could process a file that Declude did
There are two time settings, one more critical than the other. The critical
one is the command timeout parameter, which can be set to a couple of
minutes. This means that SmarterMail will not try to interfere with Declude
for a two minute period; when Declude finishes processing a message, even
No, there is not an inherent delay in the delivery of all messages. If
Declude does not complete processing within a specified time period,
SmarterMail tries to take the file. However, if Declude finishes processing
sooner, SmarterMail knows that the Declude process has terminated and
delivers the
There is a very specific reason for this process. Unlike IMail, which
provides for a daisy-chain mechanism whereby Declude gets the msg for
processing and hands it back to smtp32 for delivery, SmarterMail passes the
msg to Declude and, after a set period of time, tries to deliver it. Taking
it
Declude does not currently plug directly into SmarterMail's spam tools. They
are completely separate. The MAILBOX directive used by Declude with IMail,
whereby an email is moved to a specific user folder, is not available on the
SmarterMail platform. When I have discussed this with Smarte
Sent: Thursday, April 28, 2005 11:47
AM
Subject: Re: [Declude.JunkMail] Imail
8.20
I wasn't reffering to declude not working, There
is an issue with the odbc with
an external database, I was just informing people
there is a "Slight" issue with it.
I
These types of errors are not related to Declude.
Authentication is handled directly with IMail during the SMTP dialogue. This
issue has already surfaced in the IMail forum.
David Franco-Rocha
- Original Message -
From:
William Stillwell
To: Declude.JunkMail
Scott,
No, Declude has not yet been tested with Imail 8.2,
although we expect to begin some testing very shortly. We have been in the
process of resolving some outstanding issues and preparing to do an interim
release. It would have been counter-productive to introduce a new IMail platform
precise email addresses of each
recipient.
David Franco-Rocha
- Original Message -
From: "Kris McElroy" <[EMAIL PROTECTED]>
To:
Sent: Wednesday, April 27, 2005 1:01 PM
Subject: [Declude.JunkMail] Multiple log lines per message
I am running declude 2.04 and I have noticed
, July 21, 2004 11:30 AM
To: Woody G. Fussell
Subject: Re: [Declude.JunkMail] Increase in porn?
On Wednesday, July 21, 2004, 11:27:33 AM, Woody wrote:
WGF> Are any of you seeing an increase in explicit porn getting past Declude
and
WGF> Sniffer in the past few days.
WGF> We are seeing a d
Declude and
Sniffer in the past few days.
We are seeing a disturbing increase that will only fail some minor weighted
test such as bad routing and often fail no test. They are almost dynamically
changing the spelling of the obvious words we are adding to subject and
content filtering.
Any
://www.getafreewebsite.com
877-483-3393
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Monday, July 19, 2004 3:09 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Declude vs iMail
> Does Declude actually place messages, besi
xchange POP into it. It is simple.
The client said Exchange cannot pop in an imail mailbox
Are you sure it can be done ?
To you have a link about how to configure the feature in exchange ?
- Original Message -
From: "Grant Griffith - Declude JM" <[EMAIL PROTECTED]>
T
We do this for a client and had the nobody alias setup to goto a certain
email address. Then Exchange POP's that account and delivers the email to
the users on the exchange box. This solution does scan emails with Declude.
We dropped the nobody alias and setup individual aliases though
Scott Said:
<>
Is there going to be another release that fixes this issue? Or is there a
solution at this point?
Grant Griffith
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and should have more information later today on that.
-Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers
since 2000.
Declude Virus: Ultra reliable virus detection and the leader in mailserver
vulnerability detection.
Find out what you've been mis
o you have in your global.cfg that begin with SPF?
We are looking into an issue where the MTLDB may not be returning positive
responses, and should have more information later today on that.
-Scott
---
Declude JunkMail: The advanced anti-spam solutio
We are looking into an issue where the MTLDB may not be returning positive
responses, and should have more information later today on that.
-Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers
since 2000.
Declude Virus:
PROTECTED] Behalf Of Grant Griffith -
Declude JM
Sent: Friday, July 09, 2004 3:24 PM
To: [EMAIL PROTECTED]
Subject: [Declude.JunkMail] SPF and MTLDB Issue?
Hello All,
We implemented SPF a few weeks ago and I just went thru the logs of the past
couple of weeks and noticed there is nothing in any logs
am running 1.79i
of Declude. I am still running IMail 7.1x. Do I need to be running IMail
8.x for these tests to work properly?
Sincerely,
Grant Griffith
EI8HT LEGS Enhanced Web Management
A Division of ETC
http://www.getafreewebsite.com
877-483-3393
---
[This E-mail was scanned for viruses by
*.* within a single directory tree.
I think it's time to see if I can configure MS SMTP on this server not
to store Badmail (it's an ORF gateway). Hey Scott, is Declude Gateway
1.0 going to get released?
:)
Matt
R. Scott Perry wrote:
>
>> I'm kind of befuddled
let this client send mail, while not allowing spammers to send
mail?" The answer to that is SMTP AUTH.
If you're using a version of IMail before IMail v8, you're stuck there --
previous versions do not record in the information that Declude JunkMail
gets that SMTP AUTH was used. In
x ptr -all") doesn't list
IPs that your users may be connecting to your mailserver from.
In this case, you should whitelist your own users ("WHITELIST AUTH" if you
are running IMail v8 and the latest Declude beta).
-Scott
---
x ptr -all") doesn't list
IPs that your users may be connecting to your mailserver from.
In this case, you should whitelist your own users ("WHITELIST AUTH" if you
are running IMail v8 and the latest Declude beta).
-Scott
---
: "Grant Griffith - Declude JM" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, June 29, 2004 4:19 PM
Subject: RE: [Declude.JunkMail] Messages slipping through JM
> Why not use the command in Declude to do this directly? In looking at the
> manual it appear
Why not use the command in Declude to do this directly? In looking at the
manual it appears to be ROUTETO . You could do this for the
WEIGHT20 Piece.
Sincerely,
Grant Griffith
EI8HT LEGS Enhanced Web Management
A Division of ETC
http://www.getafreewebsite.com
877-483-3393
-Original Message
For You
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example.com
domain (I'm not that familiar with MS DNS, so I don't recall exactly how
you do that, but it should be fairly straightforward).
-Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers
since 2000.
D
-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Thursday, June 24, 2004 10:33 AM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] SPF support
>Is this a current test we can use with Declude? I would like to begin
>adding it to our weighting system if
s being hammered
>> with the dang things. Seems this is getting to be the latest
>> craze, spamming with legit domain names attached to a random username.
>
>Thats not the current problem.
>The problem are NDR's send back to real existing email addresses because the
>ori
recipient names in
>combination with valid domains. (german-politic spam messages send from
>sober.g zombies)
>
>Markus
>
>
>---
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>
>---
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r disclose or
distribute its contents to any other person.
Sorting Office Email Filter Solution
Anti-Virus | Anti-Spam
For kad.co.uk
---
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---
This E-mail cam
TED]>
>> > To: <[EMAIL PROTECTED]>
>> > Sent: Friday, April 16, 2004 11:15 AM
>> > Subject: RE: [Declude.JunkMail] Spamdomains.txt file
>> >
>> >
>> > > Anyone?
>> > >
>> > > -Original Message-
>
I would also be interested :)
Kevin
-- Original Message --
From: Roger Eriksson <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Tue, 13 Apr 2004 17:10:58 +0200
>> > However I hope to see SURBL soon as an additional Declude test.
Mail transaction failed. Partial message is available.
<>
> provider to give you RDNS entries with your own domain name content,
after
> all you are a paying business-class customer. You might want to refer
them
> to the RFC that states RDNS is a good thing, your being lumped into
> dynamic
> block lists based on the contents of the existing
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