[...] and I have learned that when you have a link that is
internal you have that link open within the same window. On the other
hand, I was taught that any link that you have that is a reference to
an external website you should have the link open in an external
window or tab if the user
It's a matter of the nature of the content. If people know unique
identifiers (exact titles, authors, part numbers), then search will always
trump any category hierarchy or facets. That's why media products (such as
books and music) do well with search.
However, search on data where the
I'd love to see who else is planning to attend and if any of the vets think
it's worth going.
I wouldn't miss it. I go every year. While it's not necessarily the best
event for straight-up educational purposes, it's monstrous for inspiration,
and can't be beat when it comes to networking.
Be
It all prompted me to ask on my blog show me a major success
(Apple-like success) that was based on UCD. No answers yet. ;-)
I'm not going to get into another debate on this, but I do have a quick
thought:
Zappos is revered for its customer service, but as far as I know, they don't
apply UCD
I know at least a few of you here would love to write a book, and the world
definitely needs more UX expertise on the bookshelf.
http://panelpicker.sxsw.com/ideas/view/2553?return=%2Fideas%2Findex%2F4%2Fq%3Ahoekman
See you there!
-r-
- Exit is almost the international standard word to indicate an
exit route.
In Australia, New Zealand, Dubai, and Korea, the standard appears to be
Way Out. I don't recall if these signs were used *every*where, but they
were definitely used in airports and subway stations, and frequently in
I can say that I've had clients say, In light of the current
economy, we expected the price to be lower.
Of course, you should only accept this argument if your client's business
has actually been affected by the current economy. There are plenty of
industries doing just fine, and many others
For a mailing list that hates discussions about semantics, this thread is
quite long.
This list only likes to *say* it hates semantic debates.
-r-
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This list only likes to *say* it hates semantic debates.
When you say *say* what do you mean? ;)
Oh, you clever bastard, you. I actually almost fell for that.
-r-
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Just pointing out that it's significantly less common.
Really? Because it sounded to me like you were stating some abolute rules
with neither credible citations nor a sophisticated theory of linguistic
evolution behind them.
Not at all. Sorry if it appeared that way. But please, let's not
Here is a related Wikipedia entry on the singular they -
http://en.wikipedia.org/wiki/Singular_they
Wikipedia is hardly a reliable source for grammar expertise. Don't make me
send Grammar Girl after you.
Their is grammatically incorrect when used to refer to a single person.
Consider
People always get irritated about nouns becoming verbs and yet we all
google things.
Language lives! Evolve! Their! Theirs! ;)
I'm all for the evolution of language, and yes, nouns become verbs
frequently these days, but in this case, you're talking about making a
plural form singular. It's
How about a direct, 2nd person approach like Your partner's birthday?
*Excellent* suggestion.
-r-
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Mini-rant: It's interesting that so many of us gripe about grammar
lessons in school, then want to enforce it in places like this,
calling things wrong and ungrammatical. And at the same time
we talk about designing for people. People communicate. In all
different ways.
It's also
Is a plural form becoming used for singular cases somehow an impermissible
form of evolution?
Just pointing out that it's significantly less common. I actually can't
think of any examples of this happening in English. I'm not sure your German
example counts — we're not talking about German
I don't understand this at all.
How can we avoid it?
Agreed.
It's foolish to think like an engineer when dealing with human beings.
People don't follow light-switch logic — the don't operate in 1s and 0s. In
the same way that it's impossible for a journalist to be truly objective,
the very
One of the other researchers at HFI, Susan Weinschenk, recently
published a book called Neuro Web Design - What makes them click?
It was a good read and covered 9 different persuasion techniques.
Weinschenk's book, I thought, was awful. All she did, *really*, was rehash
Cialdini's work and
Do you think what you do is exactly the same as what an automotive designer
does?
I certainly hope not. Jared's not a designer. ;)
Software design, despite that I call occasionally call myself a software
designer for its conversation-killing effects, is the art of designing
systems. User
Is this new?
http://www.ixda.org/mentor.php
I never noticed it before. How long has that been there?
-r-
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IxDA Mentorship Program
http://www.ixda.org/discuss.php?post=42798
Musta missed it somehow. Thanks ...
-r-
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In Heuristic evaluation, evaluator evaluates design with reference of
design principles to find out the usability issues.
How “Expert Review” is different from this? Is there any major
difference or it’s the same?
Anyone can evaluate a site using heuristics. Expert usability professionals
With Smartphones becoming more popular and affordable - what are the
critical differentiators when selecting between phones?
When products start to assume similar looks, what makes something
stand out from the crowd?
For example, battery life. Others?
You have to look beyond the phone
Dave Shea is your guy.
http://www.mezzoblue.com/icons/chalkwork/
-r-
On Mon, Jun 15, 2009 at 9:44 PM, Niklas Mortensen
nik...@interactionlove.com wrote:
Currently working on a suite of web-apps (CMS, CRM, task- and
project-management etc). The UI is in large part going to be
white-labeled
Is it clear? Would you add to it? Qualify it?
Your definition: An experience strategy is that collection of activities
that an organization chooses to undertake to deliver a series of (positive,
exceptional) interactions which, when taken together, constitute an (product
or service) offering
I am looking for my tribe in South Korea.
I'll be in Daejeon in August to speak at a conference. Now quite close
enough for a meeting in Seoul, but if there's one in Daejeon, maybe I can
swing by.
-r-
Welcome to the Interaction
Ouch, that's pretty harsh.
I agree.
That said, a single GUI Studio license costs $499. For that price, it better
do my dishes.
-r-
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What exactly is the problem of choosing the single largest market and
building a product to address it?
In the past 2-3 years, I've met extremely few designers using Windows. I'm
not saying there aren't loads more out there but worst-case, it's quite
debatable whether or not Windows is
A map of J.R.R. Tolkien's Shire is fictitious.
A map of Manhattan is not.
A map of Manhattan is documentation of a real place. Personas are not
documentation of real people — they're hybrid, man-made, archetypal,
representative descriptions that are based on real people.
-r-
That was absolutely uncalled for, and incredibly unproductive.
-r-
Sent from 602.421.5800
On May 28, 2009, at 10:53 PM, Angel Marquez angel.marq...@gmail.com
wrote:
After a little more thought
FUCK YOU
Welcome to the
I've noticed a general trend, especially in smaller companies, in
which ux strategy is documented/created using pencil and paper.
Am I the only person who objects to the idea that UX strategy is somehow
equivalent to sketching wireframes?
-r-
I suppose the question, then, is how important that (obvious but
misleading)
clarification is to the overall discussion. A model of a person is not a
person. A model of a group is not a group. A map is not the territory.
Point
taken, but I can still use a (good) map to help get me to
Here's a nice, solid research paper by Frank Long at NCAD in Dublin that
shows how they can improve team dynamics:
Oh, man. This is hardly solid research. Now you're just begging for a
debate. ;)
1. They tested the effectiveness of personas by performing heuristic
evaluations. That's like
Jared raises a valuable point often left out of discussions of
personas as fiction. Personas should be based on rich research
data. For every descriptive statement in a persona document, you
should be able to go back to the qualitative or quantitative research
to answer the question where
The straw man argument that personas aren't real isn't a fair
characterization when proper data gathering and analysis techniques are
appropriately applied.
Well, they don't eat, they don't sleep, and they don't pay taxes, and you
have to do at least two of those things to be a real, living
Once you've learned to think computationally/programatically, it's hard to
unlearn. It's like saying if you stop designing you forget how to be a
designer.
That's just what I said. You don't forget how to think programmatically. But
many people do forget the exact syntax, the exact method
Don't mind Robert. He just loves to crush the soul of people who are likely
to be more talented than him. :)
Ha! Wow—I actually laughed out loud at that one.
-r-
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Sound's like Joshua's question could be the topic of your next podcast.
Hmmm?
I'm game if Jared and Joshua are. The only difficulty may be keeping the
podcast under 7 hours. :)
-r-
Welcome to the Interaction Design Association
I've found no evidence to suggest that someone talented couldn't be great
at both, if they put the effort into it.
With many other combinations, I'd say sure, it's possible. If it was UX and
something other than programming, I'd say, sure, it's possible. Programming,
however — and you need
What do you call someone who sits squarely on the fence between interaction
design and implementation?
Someone who is unlikely to be great at either, even if he was previously
great at one or the other.
I mean no offense by that — there's just far too much to know in either
niche to divide
I'm designing a simple registration process, four steps, each a small
form.
I want to create one page, with each step appearing below the other.. so
the
process sort of 'slides down' one page.
It sounds like all you're doing is creating a single-screen version of a
wizard. Some design
Information architecture defines the structure of information (which can
exist in many formats).
Interaction design enables people to manipulate and contribute to that
information.
Visual design communicates these possibilities to people and creates
affinity to them (desirability).
User
Information architecture defines the structure of information (which can
exist in many formats).
Interaction design enables people to manipulate and contribute to that
information.
Visual design communicates these possibilities to people and creates
affinity to them (desirability).
User
This really bothers me because it is so untrue and we've spent countless
hours as a group outlining the differences between the two.
Agreed. I rarely do IA work, and although I do take on that role on
occasion, I wouldn't dare call myself an IA.
Christina Wodtke all but demolishes the
So you think that testing 41 shades of blue or arguing about borders being
2 to 4 pixels to the point of being asked to prove 2 is better than 4 is a
good thing? That all design decisions should be driven by Google's
insistence on data driven design by committee?
I'm gonna go out on a limb
* The immediate opportunity
* The customer's situation
* The competitive landscape
* Revenue streams and models, with plausible estimates (or benefits
if there's no direct revenue)
* Risks
* Peripheral opportunities
* Intersection with related elements such as brand identity,
marketing
Jesse James Garrett, Steve Krug, Aaron Walter, Christine Wodtke, Jared
Spool, Dan Saffer, and me (talking about interaction design *frameworks*,
the topic of the book Jared and I are currently coauthoring).
http://www.voicesthatmatter.com/webdesign2009/
-r-
Jesse James Garrett, Steve Krug, Aaron Walter, Christine Wodtke, Jared
Spool, Dan Saffer, and me (talking about interaction design *frameworks*,
the topic of the book Jared and I are currently coauthoring).
http://www.voicesthatmatter.com/webdesign2009/
To clarify: *I'll* be talking about
It seems like every time this topic comes up, weird logic is used to
conclude that personas have little value, e.g.:
1. Personas done with little to none or poor research (i.e. marketing
demographics and segments) result in bad personas.
2. Many people create personas this way.
Flight of the Conchords, The Frames, Flogging Molly
The Frames — nice choice. Glen Hansard is one of the finest songwriters on
the planet.
-r-
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I've set up a private google google group for psychologists interested in
social media.
Why limit it to psychologists? It sounds like your intent is to have a
discussion on psychology's role in social media. Anyone interested in both
topics could benefit from and contribute to such a
Does anyone have experience with this product who would like to
share their thoughts?
A related thread:
http://www.ixda.org/discuss.php?post=32905search=sketch+style+wireframes
We talked about the pros/cons of sketch-quality designs, which is what
Mockups does best, and specifically talked
- Jeff Bezos
When his team was attempting to create the One-Click checkout, the first
version included a confirmation page. Bezos, insisting it be a single-click
process, reportedly said something like, But that's twice as many clicks!
If that was the only interaction design Bezos ever did,
Other possibilities: Jony Ive (the iPhone design may match Coke bottles, if
not Falling Water ;-), Peter Morville, and Jesse James Garrett.
Name something that JJG and Morville designed that makes them IxD greats.
I'm not being antagonistic—I'm genuinely curious. I have no idea what
designs
Brand = reputation. No matter how good the interface is, if you
destroy the brand, you end up with no one using the product.
Why are the two mutually exclusive? Doesn't product quality reinforce brand
impression?
-r-
Welcome to
What is stopping anyone unable and unwilling to go and engage in what
this conference has to offer from producing their own solutions?
I can answer for myself. I work on socially-conscious/responsible projects
all the time because my company http://www.miskeeto.com offers a discount
on them
Sponsorship. Sponsorship. Sponsorship.
(Playing devil's advocate.) Make a case for this. What would a sponsor get
out of the deal?
-r-
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You kidding me? Can you imagine the prestige of sponsoring the winning team
at an extreme challenge like this? It's like sponsoring the first balloon or
boat to make it around the world. Or the first spaceship to the moon or
Mars. This is extreme in so many ways it's not even funny.
That
1. If you meet the polar bear, kill the polar bear...
2. Conferences are nice, but it's time for a challenge.
That's sad, actually. The site frames the event around a noble cause —
promoting peace ‚ but your post here makes it sound like it's just another
plea for innovation for
Do it at the bottom of the ocean!
Or on the surface of the sun!
Or in the back seat of a Volkswagon Beetle. (Mall Rats joke. Sorry. Had to
be done.)
-r-
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I'm still trying to figure out why it needs to be a website. That seems
also pretty limiting, assuming a lot of the people that could be reached may
not have web access (!!!).
Me, too. But then, it's about contribute to world peace and
reconciliation, and there's definitely some potential in
My god, the very *premise* of the challenge is patently absurd: let's build
a website/application to bring about world peace!
Contribute to, not bring about. Key difference. No website will ever
bring it about, but we can all certainly contribute to it.
-r-
Contribute to, not bring about. Key difference. No website will ever
bring it about, but we can all certainly contribute to it.
Specifically, the site says you'll work towards creating a prototype for a
web system with the goal of creating dialogue between people under and after
a conflict.
Looks like the UX Challenge organizers changed a few details along the way.
From the site http://www.uxchallenge.com/pricing.html:
- There's a conference fee of $2,000 per person
- The hotel is not included — it's $450 per person for four nights
- Contrary to what is implied on another
Sponsorship! Team jackets with logos!
This is the NASCAR of UX.
Great idea! Though, I think sponsors prefer to somehow benefit from the
deal.
Regardless, the Miskeeto logo sure would look great on one of those satin
jackets. ;)
-r-
Unless you're going with some kind of symbol for your logo, what will
be most memorable is the name.
For better or worse, my logo is all lowercase, but the brand mark is
actually part of the name. http://miskeeto.com/
-r-
Forcing categories means forcing the audience into a particular
mental model, and in the case of our store that has so many users of
different professions, we inhibit as many as we help.
Sorry to be frank, but this is a cop-out. It's a easy-out answer (that I've
heard before) for companies
One of these days, I'm going to make a Just Say No to Eye Trackers
t-shirt.
Now, now, Jared. You know they can be useful—they're just widely
misinterpreted as providing meaningful information all by themselves.
Eye-tracking results have to be put into perspective by about 100 other
things
Eye-tracking results have to be put into perspective by about 100 other
things (metrics, goals, click paths, etc). Without those things, all you
have are pretty pictures.
A clarification:
That said, eye-tracking gear is so way more expensive than it's worth, so
even if you use the results
Does anyone know of any resources regarding the drawbacks of tag clouds or
the debate about their value versus their drawbacks. I have a bee in my
bonnet about them and would like write a point of view but want to do
appropriate research first.
I can't talk about the actual data from the
1. What would be your estimate regarding the learning curve (timewise) to
becoming productive with Axure without feeling like you are blowing the
project timelines for deliverables?
Spend 2 or days just playing around with it. Experiment with Masters and
figure out how to emulate DHTML
I think my most recent post is about as detailed as I can get to a
description of the components of the RED approach to design and
development.
Well, then it sounds like nothing more than a name for a situation rather
than a methodology, approach, philosophy, or process. And I just don't see
Good judgment comes from experience. Experience comes from bad judgments.
But some people can attain great judgment through just a little experience,
while others can have a ton of experience and never attain great judgment.
Ooh! Gotta run—someone needs my help transferring $2.5 million from
I'm in extremely strong disagreement with Jarod in a number of things
he states. I disagree with his statement that one does not know where
a RED design will end until after it's finished.
This is flatly untrue. It's a matter of experience. One has to
have confidence of where a design
Jim's medium-length answer: My team and I will listen, leaf through
existing documentation, do some minimal research, (paper)prototype, discuss
documents, and document for implementation. We've done that before, and it
worked then so it will work for you too.
My guess is that most clients
You've still done pretty much everything but actually define R.E.D. If you
can't explain what it is (instead of what it is not) in a clear manner, it's
going to be very difficult to get anyone else to understand it, hence all
the confusion in this thread.
My goal, which I stated earlier, is not
http://semanticstudios.com/publications/semantics/000228.php
For clarification's sake, are you simply presenting these as deliverables
you've seen, or are you advocating their use?
-r-
Welcome to the Interaction Design
Rather than spending so much time dissecting the nature of discussions on
this list, your efforts would be
better served by putting on the old marketing hat and crafting a
definition of RED that might be used as a doorway into what you consider a
more productive conversation.
Cheers to
So, if I was a person who practiced RED, would I get to say so without
sounding egotistical? It's not Genius Design, so I wouldn't be implying I'm
a genius, but I would still be saying I can design effective solutions
without following the rules, which isn't all that dissimilar.
What if I could
While it is interest to know about this practice, I'm not so sure I
see value in knowing about it? or even understanding it. Further b/c
it seems to exist outside the norms of practice (just
statistically speaking) it doesn't seem to communicate using
language that can engage the rest of the
I use instead the term, Rapid Expert Design or R.E.D.
Despite all this, one important detail is unclear to me.
You've described how R.E.D. can be learned, how it can be implemented, how
it affects product development, how much better a term it is than Genius
Design, and even what it is not.
I've often described how I do what I for a living as wearing someone
else's hat fir a while.
That could be the name. OR...
I crowdsourced for names on Twitter over the last couple of days, and many
people continually tried to latch onto terms that already mean other things.
David Malouf,
Does anyone out there have the experience of actually performing a given
job
(for at least a day or three, perhaps longer) as a means of really
researching context, tasks etc.?
I've done this a number of times. Once, for example, I learned from a waiter
the proper process for serving wine
Point extremely well taken. However, learning from a waiter how to serve
wine is not the same as being a waiter for a number of evenings--which is
what Julian asked about.
Not a great example, obviously, but I thought of it because it was one of
the more unusual cases. Other times, I have
But you still have an extremely partial view.
Hence my use of the word tourist. I realize, as I'm sure everyone else
does, that this approach does not make you an expert, but it's certainly no
worse than observation alone. I won't know what it's like to live in Dubai
by visiting there for
So as an interaction designer, what are your career aspirations?
I just want to lead a life of doing meaningful work. And for me, the notions
of making things better for people, being continually challenged to find new
ways to accomplish that goal, and then passing my experiences on to others
Find a project, job, otherwise be associated that combines my love for
designing systems
and whales
I never thought about it before now, but you know, I'd also like to design
whales.
;)
-r-
Welcome to the Interaction Design
I'm going to be speaking to my niece's high school web design class in
March, so I'm really glad someone brought this up.
Probably the most important thing is to make the
discussions relatable to the kids. Talk about the design of devices and
websites they use (iPods, cell phones, MySpace,
Critiques, for instance, which are such a large part of a design education,
would be difficult to conduct remotely.
Constraints are the drivers of great design. We can always find ways to
improve, but we first have to be willing to say it's possible.
-r-
All you have to do is head to http://tinyurl.com/8v6z6j and rate the 6
different tools against 13 characteristics.
It's kinda funny that the first thing you rate is how useful paper is for
creating paper prototypes.
I get what you meant, but it didn't translate literally—I had to sort that
Why is OmniGraffle missing from the list?
-r-
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Jet Packs!
Flying cars!
Online Banking that doesn't frustrate!
Impossible! There's no such thing as good online banking.
-r-
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http://www.uie.com/brainsparks/2009/01/08/userability-seriously-seeking-ux-questions/
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This stuff drives me crazy! I am not a designer but when I think about
design and ideas I get goose pimples. Is this normal or should I be
enrolling in design classes?
It's normal if you're a designer.
You should probably start thinking about a career change. :)
-r-
Wilken's Law:
The effectiveness of research is inversely proportional to the
thickness of its binding.
I couldn't agree more. In fact, Gladwell's book Blink even backs up this
idea.
Back to the topic now ...
-r-
Welcome to
how do you introduce the work you do when you have a social introduction?
I figure out what a web site or application needs to do, and why, and then
design how people will perform those tasks.
It's incomplete by a mile, but it works well after you say, I'm an
interaction designer, and they
Today we launched the RapidRabb.it Prototype Creator (http://rapidrabb.it
),
a collaborative editor for interactive wireframes.
Looks like it could be a good tool, but I have to say, it's bad form to
require payment during registration for a product the user can't even try
out first. You're
@Robert - You can try it for free by going to
http://rapidrabb.it/preview or clicking the Try for Free link on
the homepage.
Thanks, but that's actually just a preview, not a free trial. I'd like to
try it on a real project before laying down a subscription fee, you know?
-r-
Thanks for your responses, everyone. Turns out, though, that while writing
down the design criteria for the survey design, the solution magically
presented itself. Need to run it by a few users, but I think I have a
winner.
Cheers!
-r-
I have adapted this kind of layout many times for online versions.
Instead of just a grid, I use radio buttons.
This is exactly what I want to avoid—row after row of radio button groups.
Very tedious, not the least bit enjoyable, and in a survey with 100
questions, it means bombarding the
Here's what I designed http://rhjr.net/tests/LikertScale.gif.
I'd love any and all feedback. It's obviously an unconventional design, so
I'd like to run it by some users, and I'd love to hear the impressions of
other designers.
The task flow:
1. User clicks a response to the current active
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