Re: [IxDA Discuss] Twitter

2008-10-28 Thread Steve Baty
You might enjoy this: an example of Tweet-noir -
http://stilgherrian.com/sydney/gonzo-twitter-1-saturday-evening-in-newtown/

2008/10/28 live [EMAIL PROTECTED]

 Wicked sense of wordplay? Ukelele?

 I guess Bill DeRouchey!




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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread Andy Polaine
If we have captured their acknowledgement, then we have at least  
some proof that it was seen.


Which, unfortunately, shows that the intent isn't for it to be useful,  
but to cover the company's backside. That's why I feel it is important  
for both UI/IxD and legal depts. to think about their TCs like any  
other design problem, starting with the intention of what they hope to  
achieve. Like I said, if it's just to cover the company legally, it's  
irrelevant whether people read or see them or not - you might as well  
have a black box agree to whatever is in here before you can continue.


It's a real problem that starts way outside the designers or the  
company. For my part I feel a service design approach to the entire  
experience is in order to really re-think the process.


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
http://www.designersreviewofbooks.com
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread Jeff Howard
That's awesome! Also, it should have a timer. Calculate how long it
would actually take to read and understand the terms and conditions
and then prevent the user from proceeding before that time has
elapsed. 45 minutes ought to do it. ;-)

// jeff

Santiago wrote:
 1. Place a link or button labeled I read the Terms 
  Conditions at the bottom of the terms...  2..leading 
 to a multiple choice test on legal issues, that users 
 must pass in order to continue.


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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread AJKock
If I remember correctly, when I got my new credit card with Virgin
Money, they had a TC I had to sign, but they also had a human
version, which I actually read!

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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-28 Thread Andy Polaine
Ah, but the question was (I think) whether they have great  
interactions even if they don't have great visual design.


I have a feeling that this is a self-selecting process, though. I  
think most companies who care about having great interaction design  
would also have at least pretty good and probably great visual design.  
The reverse isn't true though - there are plenty of things that look  
great but the interaction is rubbish – almost all consumer electronics  
by Sony, for example.


Best,

Andy


On 27 Oct 2008, at 17:31, allison wrote:


Here are things in my apartment that I interact with that do not
really have (great) visual designs:
Microwave
Digital display on my stove
DVR/cable menu
DVD/VHS player
TV menu
iPod - maybe the one exception...but really it's mostly text
mp3 player
alarm clock

Here's stuff at work:
Printer/Copy machine
IP phone
Vending machine
Car radio (on the way to work)
Badge security scanner (actually only consists of a dual LED, dual
sound response, and a scanner, but everyone who's never used it
before always sets it off b/c you have to wait 2 seconds before going
through the gate.)




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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread Andy Polaine
If I remember correctly, when I got my new credit card with Virgin  
Money, they had a TC I had to sign, but they also had a human  
version, which I actually read!


If I think of more personal services, such as getting a home loan  
(anyone still get one of those these days?!) or a pension, drafting a  
will, or some other kind of service involving a real person advising  
you, they would take you through the key points of this and explain  
them to you in plain language. Sometimes you even have to sign or  
initial each page. Not that I'd want to click Accept for a five page  
TC, but the principle is there that someone explains the key points  
to you and you can delve deeper if you like.


Given that the entire thing can have hyperlinks, it would seem  
possible to make a clear set of TCs that are readable, but linking to  
the full legal mumbo jumbo text, albeit with the probably necessary  
proviso of shirking responsibility for the easy to read version. That  
kind of multiple layering of information is exactly what interactive  
media excel at.


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

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Re: [IxDA Discuss] Twitter

2008-10-28 Thread Andy Polaine
The Phone Book project in the UK (http://www.the-phone-book.com) do a  
great project on short text writing. The winner one year was titled  
Everything I Had to Say the Day You Died. The rest of story was 



On 27 Oct 2008, at 20:41, Andreas Ringdal wrote:


Ernest Hemingway was once challenged to write a story in six words.
The result: For sale: baby shoes, never used.

Perhaps it is time for the Twitter novel?



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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread bmclaughlin
WellI am glad I brought up the topic...

However, I am still looking for samples.

@ Andy Polaine %u2013 If I remember correctly, even though Apple
brings up another window to click Agree or not to, you still do not
have to reach the bottom of the TC for the window to open.

@ Jay Morgan %u2013 Your 3 scenarios match my first 3 sketched out
scenarios. My concern is that because this is not the norm, people
are not going to know to scroll to the bottom to see the call to
action. This leads to putting some type of instructional text
somewhere explaining the task. This of course is just adding to the
problem (adding more %u201Cnoise%u201D to the page/section). 



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Re: [IxDA Discuss] UCD process diagrams

2008-10-28 Thread Peter Boersma
Wendy,
 
Maybe it was my old IA Summit presentation about adding UX steps to RUP? In the 
last part of that presentation I show how other companies than mine did that, 
showing their diagrams and some annotations.
The slides are up at slideshare: 
http://www.slideshare.net/pboersma/stux-ia-summit-2005-peter-boersma/



Van: [EMAIL PROTECTED] namens erpdesigner
Verzonden: ma 10/27/2008 6:53
Aan: [EMAIL PROTECTED]
Onderwerp: [IxDA Discuss] UCD process diagrams



I know that somebody has posted UCD processes diagrams on the web but can't 
find in the archive where they are posted.

Any ideas?

-Wendy

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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread Andy Polaine
@ Andy Polaine %u2013 If I remember correctly, even though Apple  
brings up another window to click Agree or not to, you still do not  
have to reach the bottom of the TC for the window to open.


Yes, that's right. But it does force an Accept or Don't Accept  
decision before you can go any further - I find it a good balance of  
the two. Forcing users to scroll to the bottom is pointless because,  
as a few have pointed out, you can't prove or show or be sure that  
someone has actually read the text anyway. You can only prove/ensure  
the click.


Scrolling to the bottom is in some ways a worse solution because it's  
uncommon (and irritating) and people might miss it and just bomb out.


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
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http://www.omnium.net.au
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[IxDA Discuss] Looking for Usability Partner in Russian and Singapore

2008-10-28 Thread Joe Leech
Hi there,

We have a possible new project where we need to run some user testing
in Russia and Singapore.

If you are interested in working with us please call me on the number
below or drop me an email:
[EMAIL PROTECTED]

Regards

Joe Leech


-- 
*
joeleech.net   +447905 33 4163

Usability, user experience, IA  accessibility.

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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread bmclaughlin
I am certainly not trying to make a case that it is a good idea to
force someone to scroll to the bottom to accept the TC. I fully
agree there are better ways to handle this. And I also like the Apple
way of doing it.

However, the company is mandating that %u201Cthe user must reach the
end of the TC before they can accept them%u201D. They fully
understand that this does not mean that just because a person has
gotten to the end of the TCs that they have read any of it. They
fully understand that this is not common practice/behavior. Yet they
are insisting on this point.



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Re: [IxDA Discuss] UCD process diagrams

2008-10-28 Thread Will Evans
Buy Dan Brown's Communicating Design - it will get you on your way. 


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Re: [IxDA Discuss] Country from or to in Travel

2008-10-28 Thread AJKock
@ Andy. I am currently experiencing exactly this terminology problem
from a previous form someone made for our Newsletter management and
the system also by default used ZipCode for Country and that led
to problems, when you want to sort data and the list only allows
equal, greater than, etc. for ZipCode, because it assumes the
field is numerical.

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Re: [IxDA Discuss] Twitter

2008-10-28 Thread David Malouf
2 thoughts on the 140char count:
1. It has actually improved my writing and worsened my spelling.
2. Ya know, you can write across multiple tweets.

Cindy, great story. Ambient Intimacy is a great way of shoring up
long distance relationships for sure.

I guess Billy D or Rusty U.

-- dave



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Re: [IxDA Discuss] Twitter

2008-10-28 Thread Kaleem
I have multiple uses for Twitter. Depending on the context (there's
that word again) one or several of those uses come into play at a
given time.

Stay in touch with friends and colleagues distributed around the
world: Will, Dan and Dave have all discussed ambient intimacy. The
casual contact and conversations that we have with people in our
physical communities is difficult to have or maintain when physically
removed by great distances. Twitter's near real-time / asynchronous
design facilitates that in a convenient manner.

Live-tweet entire conferences (most recently IDEA 2008) and take
questions from a distributed audience: Almost everyone whom I have
seen since returning from IDEA  - and who follows me on Twitter - has
thanked me for my conference updates. A few even said they felt like
they had attended the conference even though they weren't there(!).
I received numerous e-mails and Twitter messages from friends,
colleagues and strangers who found it valuable, too. I know that
Whitney has had a similar experience. I could take notes selfishly,
but more people learning encourages better design.

Save time: Because Twitter ties in to e-mail, Web and mobile - and I
may not know which medium is the best way to reach someone at a given
moment in time - a message sent via Twitter is a far more effective
and less time-consuming way to get in touch, especially when time is
a factor.

Learn about and share local, national and international events: News
about local meetups,conferences and social events are often
disseminated via Twitter. At a recent UX Irregulars meetup when Don
Turnbull was in town, one of the newcomers told me he learned of it
15 minutes before the event and showed up. He wouldn't have known
about it otherwise.

Travel information: Twitter is invaluable for travellers. Multiple
people at home and abroad - or others who are in transit - can
send/receive updates on my status, flight delay information, changes
in plans, directions, recommendations, etc no matter which city I am
in or en route to. Some of you have heard one of my best/worst travel
stories in which twitter plays an important role (too long to recount
here). A friend tells me she thinks it is the single best use of
Twitter she has ever seen.

Timely news: Several of us on Twitter documented and shared
information after an industrial accident in August led to a massive
explosion, followed by dozens more, at a propane storage facility. It
caused the evacuation of thousands, shut down public transit and the
city's arterial, 16-lane highway. Because it happened in the middle
of the night on a weekend, it was hours before news organizations
were able to respond. David Armano and I were online as the event
unfolded which inspired his post:  
http://darmano.typepad.com/logic_emotion/2008/08/if-you-cant-bea.html

Richer communication: Cindy mentioned the power of narrative
experienced over time and the dialogues that start on Twitter
facilitate in-person introductions and conversation. We can jump
immediately to richer, meaningful conversations already understanding
much of the context that informs our thoughts.

Fun: Expressing one's thoughts in 140 characters can be poetic if
one chooses that approach - in my view, more should. Expressing
complex ideas in a short space is both a challenge and a reward.
Meeting in person is even more enjoyable than a random introduction
due to the shared history.

Contrary to what some say, there is no correct way to use Twitter
- though there are irresponsible and disrespectful ways. What are
you doing? is a starting point. 

The rest is up to you.

-K

@kaleemux
http://twitter.com/kaleemux




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[IxDA Discuss] better but seems more ugly interaction

2008-10-28 Thread Jarod Tang
http://www.switched.com/2008/10/16/employees-can-now-clock-in-with-their-cell-phones/

The methods for tracking employees have evolved as companies attempt
to reign in spending and increase productivity. 'The Man' never
sleeps, and pretty soon, the opportunity for the working man to
exercise his right to take unnecessary coffee breaks and congregate at
the watercooler will be gone forever.

It only makes the working enviroment less attractive than without it,
from personal view. And it's seems a good example on what's the ugly
interaction design.

Cheers,
-- Jarod

-- 
http://designforuse.blogspot.com/

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Re: [IxDA Discuss] UCD process diagrams

2008-10-28 Thread Jarod Tang
http://www.amazon.com/Inmates-Are-Running-Asylum/dp/0672316498
Alan cooper's above book ( with about face ).

Cheers,
-- Jarod


On Tue, Oct 28, 2008 at 7:17 PM, Will Evans [EMAIL PROTECTED] wrote:
 Buy Dan Brown's Communicating Design - it will get you on your way.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=34912


 
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http://designforuse.blogspot.com/

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[IxDA Discuss] Special event with LIMITED seating - frog design NYC IxDA present Tiger.Blam/ Designing for Global Impact - Jan Chipchase of Nokia

2008-10-28 Thread David Malouf
*frog design and IxDA NY present:*

Tiger.Blam / Designing for Global Impact
A conversation with Nokia's Jan Chipchase on effective design research
in cross-cultural mobile markets

Date: Wednesday November 5th, 2008

Registration:  6:00pm (refreshments served) Please arrive by 6 to
allow time to get through security. Photo ID required by security to
enter building. It must match the name on the registration list.

Presentation: 6:30pm to 8:00pm (includes QA)
Networking: 8:00pm to 8:30pm

JPMorgan Chase Auditorium
277 Park Avenue
New York, NY 10017
(between 47th  48th)

Cost: FREE, but you must RSVP

RSVP by Friday October 31st at http://tinyurl.com/64uxlg
You must enter the following code to register: #ixda


About Jan Chipchase:

Jan Chipchase is one of a team of researchers and anthropologists
working at Nokia. Based within the design organization at Nokia, his
job is to study people around the world - how they behave, communicate
and interact with each other and the things around them. He shares his
observations and insights with Nokia designers, who often accompany
him on field trips, helping them to create new ideas for how mobile
devices will look, work and be used in the future.

Most of his time is spent in the field conducting research projects.
This takes him out onto the streets, into people's homes and public
spaces to observe, document and analyze the rich tapestry of everyday
life. Recent projects include visiting Uganda to look at shared phone
use, several trips to India to look at how design can make mobile
devices more accessible to people with low or non-existent levels of
literacy and a study in South Korea looking at how early adopters were
reacting to the then recently launched mobile TV.

His research focuses on the future three to fifteen years from now -
understanding today's base human motivations, detecting early signals
of new trends and combining this knowledge with an understanding of
where technology is heading. The research is used by the design
team together with a suite of other tools to help inform and inspire
the design of future products, features, applications, services and
platforms. In 2006 alone this took him to fifteen different countries,
helping Nokia understand both the similarities and differences between
cultures.


About design mind:

The design mind speaker series is an effort to bring together today's
leaders in business, technology, and design for an evening of
interdisciplinary discussion and debate. Held in frog's studios
throughout the US, Asia, and Europe, the series invites prominent
speakers from a wide range of disciplines to share their perspectives
on market trends, cultural innovations, and more.


About IxDA NY:

The Interaction Design Association (IxDA.org) is a member-supported
organization committed to serving the needs of the international
interaction design community. With the help of more than 10,000
members worldwide, we provide a network for advancing the discipline
of interaction design.

IxDA was founded in 2003 as an online discussion list and in just 5
years the organization has grown to include over 60 local groups
worldwide and the first global conference on interaction design and
for interaction designers. Our next conference, Interaction 09 |
Vancouver, takes off where our first conference, Interaction 09 |
Savannah, left off as a space bringing the best broad talent of
interaction designers together from around the world
(interaction09.ixda.org).

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Re: [IxDA Discuss] UCD process diagrams

2008-10-28 Thread Will Evans
Um...
Jared - I read both of those books, and there is not UX process diagram in
them.

On Tue, Oct 28, 2008 at 8:10 AM, Jarod Tang [EMAIL PROTECTED] wrote:

 http://www.amazon.com/Inmates-Are-Running-Asylum/dp/0672316498
 Alan cooper's above book ( with about face ).

 Cheers,
 -- Jarod


 On Tue, Oct 28, 2008 at 7:17 PM, Will Evans [EMAIL PROTECTED]
 wrote:
  Buy Dan Brown's Communicating Design - it will get you on your way.
 
 
  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  Posted from the new ixda.org
  http://www.ixda.org/discuss?post=34912
 
 
  
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 --
 http://designforuse.blogspot.com/
 
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel: +1.617.281.1281 | [EMAIL PROTECTED]
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill
skype: semanticwill
-

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[IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread ali
Many of you might have tried creating an account online in order to
participate in an online forum or in order to apply for a job in a major
corporation.

Many times a password needs to consist of the following-
A capital letter
A digit or sometimes 2 digits
Minimum 8 Characters
The password must not include ANY of the letters or digits already
contained in your user name.

Why make it hard for a user to sign up?? Why cant a username `ABS_4u` have
the following password `Malemodel_14` ?? Whats the problem with having
digit `4` appearing in both the username and password??

I know that `regular expressions` in a dynamic website helps with
preventing fraud etc. But programmers should be aware that users will
leave if the sign up process is hard and time taking.

Such password requirements are hard to remember. Why cant I just have a
password the way I want it?? If I dont want any digits then let ME decide
that. Dont throw rules and requirements at me. Its MY account and I am the
one responsible for letting hackers misuse my account. Which I doubt they
will anyway.

Another important thing to keep in mind is culture and religious beliefs.
In certain South Asian cultures 2 digits are seen as a bad omen. Why even
ask for a Capital letter?? My South Asian parents HATE using Capital
letters and want to just enter a password with no hassle.
`Pressing shift and a letter in order to Capitalize it is irritating`.
Respect the user and make it easier for him/her to decide a password!






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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Mark Canlas
Here's the programmer-sympathetic counter to what you're saying.
Users tend to choose the easiest-to-type passwords. These passwords also
tend to be the easiest to break in to.

No end-user is willing to take responsibility for a compromised system.
None.

The potential cost of recovering/auditing/repairing a compromised system as
well as any potential legal fallout of exposed user information is much
greater than the cost imposed by inconveniencing a small set of users.

On Tue, Oct 28, 2008 at 8:50 AM, [EMAIL PROTECTED] wrote:

 Many of you might have tried creating an account online in order to
 participate in an online forum or in order to apply for a job in a major
 corporation.

 Many times a password needs to consist of the following-
 A capital letter
 A digit or sometimes 2 digits
 Minimum 8 Characters
 The password must not include ANY of the letters or digits already
 contained in your user name.

 Why make it hard for a user to sign up?? Why cant a username `ABS_4u` have
 the following password `Malemodel_14` ?? Whats the problem with having
 digit `4` appearing in both the username and password??

 I know that `regular expressions` in a dynamic website helps with
 preventing fraud etc. But programmers should be aware that users will
 leave if the sign up process is hard and time taking.

 Such password requirements are hard to remember. Why cant I just have a
 password the way I want it?? If I dont want any digits then let ME decide
 that. Dont throw rules and requirements at me. Its MY account and I am the
 one responsible for letting hackers misuse my account. Which I doubt they
 will anyway.

 Another important thing to keep in mind is culture and religious beliefs.
 In certain South Asian cultures 2 digits are seen as a bad omen. Why even
 ask for a Capital letter?? My South Asian parents HATE using Capital
 letters and want to just enter a password with no hassle.
 `Pressing shift and a letter in order to Capitalize it is irritating`.
 Respect the user and make it easier for him/her to decide a password!





 
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Re: [IxDA Discuss] Whistler Trip after IxDA

2008-10-28 Thread J. Scot Angus
actually, yeah... if at all possible, kinda need to have more insight  
this week for work scheduling purposes.




On Oct 26, 2008, at 7:42 AM, Will Evans wrote:

Any update on Skiing at Interactions|09

On Tue, Oct 14, 2008 at 1:47 PM, greg [EMAIL PROTECTED] wrote:


We should have the package this week. The two conference hotels also
have sister hotels at Whistler and we are asking them to get us
preferred pricing.

Stay tuned!


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--
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Ali Naqvi
Hello Mark,
as I stated earlier the `regular expression` needed in order to
prevent misuse should allow a user to use the same digit in his/her
password as used in the username.
When I took the course PHP and MYSQL I learned that `regular
expressions` can be used in a userfriendly manner.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Santiago Bustelo
Mark Canlas wrote:
 No end-user is willing to take responsibility for a compromised
system.

Asking users to choose a password compels them to take
responsibility. Their cost/benefit judgement (strong vs. easy to
remember password in regard to their perceived value of what is at
stake) should be trusted afterwards.

Annoying and scolding users seems reasonable only because
inconvenience is easily mistaken with security.

--

Santiago Bustelo // icograma
Buenos Aires, Argentina


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[IxDA Discuss] Why should designers make more?

2008-10-28 Thread Russell Wilson
Something I feel VERY strongly about is changing the perceived value of
designers/design
in many companies, and consequently the compensation designers receive
relative to engineers, etc.
I plan to write several articles about this and hopefully have some
impact...

First entry - future ones will have more meat...  and if you have any other
sources of material on this,
I would love to have it to link to and reference.

http://www.dexodesign.com/2008/10/28/why-should-designers-make-more-a-miniseries/



Russell Wilson
Vice President of Product Design, NetQoS
Blog: http://www.dexodesign.com

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[IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread David Malouf
http://www.core77.com/blog/object_culture/design_researchers_a_tablet_to_call_your_own_11556.asp

The folks over at Bressler Group under Robert Tanen came up with a
nifty tool for the field researcher on your Chrismakawanzisolkah list.

-- dave


-- 
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http://synapticburn.com/
http://ixda.org/
http://motorola.com/

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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Andrew Jaswa
On Tue, Oct 28, 2008 at 7:09 AM, Mark Canlas [EMAIL PROTECTED] wrote:
 Here's the programmer-sympathetic counter to what you're saying.
 Users tend to choose the easiest-to-type passwords. These passwords also
 tend to be the easiest to break in to.

All of my strong passwords are easy to type (which is why I chose
them). It annoys and concerns me when a website forces me to select a
weak password.


Restricting what a user can pick for a password to the point they they
aren't going to remember, serves no one. Not the user and not the
company/website. If the user cannot remember their password then the
company/website should have some way to recover/reset that password.
In some cases requiring the user to *call* the company to recover
their password (wasted resources if the user was allowed pick a
password they could remember).

As far as weak passwords go, the system shouldn't be so insecure as to
allow one user to cause very much damage. If the user selects a weak
password and someone breaks into their account and destroys the users
info/account/profile the responsibility is on the user. If the system
allows that one user to destroy the system then that is on the
company. Granted admins might have that power but they are not typical
users and tend not to select weak passwords.

The best way I've seen to encourage users to select strong passwords
is to show them on the fly how strong it is. Who wants to see a big
red weak next to their password?

Just my 2 cents.

-- 
Andrew Jaswa
andrewjaswa.com
wsuug.org

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Re: [IxDA Discuss] UCD process diagrams

2008-10-28 Thread Cindy Chastain
Hi Wendy,

I was on the hunt for some sample UCD/design process diagrams just last
week.  Managed to compile a bunch (good and bad) into a slide deck.  I'll
send along to you directly once I get on to my work computer.  If anyone
else wants a copy of the samples, let me know.

There is, btw, a process matrix in Cooper's About Face - 3.  Not really a
diagram, but helpful nonetheless.

Cheers,
Cindy

-- 
Cindy Chastain
917-848-7995

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Re: [IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread Fred Beecher
On 10/28/08, David Malouf [EMAIL PROTECTED] wrote:


 http://www.core77.com/blog/object_culture/design_researchers_a_tablet_to_call_your_own_11556.asp



Talk about a necessary niche. They're right, we really don't have a lot of
tools (though paper  pencil can be extremely flexible). This is so intense
I'd even consider buying the first version, heh. I mean come on,
sub-vocalization sensors? It's straight out of Shadowrun!!!


F.


--
Fred Beecher
Sr. User Experience Consultant
Evantage Consulting
O: 612.230.3838 // M: 612.810.6745
IM: [EMAIL PROTECTED] (google/msn) // fredevc (aim/yahoo)
T: http://twitter.com/fred_beecher

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[IxDA Discuss] Pie Menus

2008-10-28 Thread Mike Cuesta
Hello everyone, I'm new to IxDA, glad to be part of this. I wanted to share
this interesting article:

http://jonoscript.wordpress.com/2008/10/28/pie-in-the-sky/

What are your thoughts?


- Mike

avisena.com
mikecuesta.com

--

It's easier to invent the future than to predict it.

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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Sohel Kapasi
Very recent suggestion I have provided in my current project, which I
felt reasonably good solutions to overcome this password remembering
hassle.

I agree with this issue, me also forgetting password for so many
websites and application where my password is not come into my
password generating pattern.

As per my study and readings at my customer location, I found that
each one has their own password generating pattern and very few keeps
unique password at every site, therefore password selection MUST be as
flexible as selecting username.

But considering security I strongly follow mix and match methods for
password but mixing facility has to be very easy and there
shouldn%u2019t be any restriction to the users.

For example:::
My password generation pattern always starts with my favorite work
kapasi and making all choices around this.

kapasi_score  OR

[EMAIL PROTECTED]  OR

kapasi$need, etc

Here I never preferred to have following condition as otherwise its
very confusing for me and hard to remember that which combination I
have kept for each password.

Hard conditions:::
Must one uppercase and one digit (where I can%u2019t keep any special
character)

Must be one special character and less then 8 digits

Must have one number (where I can%u2019t keep any special
character).

In short the moment you restrict one thing or the other which
restrict my password generating pattern will BIG trouble for me.

And second very important item is I hardly read the password
generating conditions which is there to teach us how to generate
password, and in this condition I always try to generate password on
my way and failed couple of time, after frustration I try to read
their instructions or simply close the window.

Thank you
Sohel Kapasi



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Re: [IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread Will Evans
Must admit that the concept has me drooling.


On Tue, Oct 28, 2008 at 12:08 PM, Fred Beecher [EMAIL PROTECTED] wrote:

 On 10/28/08, David Malouf [EMAIL PROTECTED] wrote:
 
 
 
 http://www.core77.com/blog/object_culture/design_researchers_a_tablet_to_call_your_own_11556.asp



 Talk about a necessary niche. They're right, we really don't have a lot of
 tools (though paper  pencil can be extremely flexible). This is so intense
 I'd even consider buying the first version, heh. I mean come on,
 sub-vocalization sensors? It's straight out of Shadowrun!!!


 F.



 --
 Fred Beecher
 Sr. User Experience Consultant
 Evantage Consulting
 O: 612.230.3838 // M: 612.810.6745
 IM: [EMAIL PROTECTED] (google/msn) // fredevc (aim/yahoo)
 T: http://twitter.com/fred_beecher
 
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel: +1.617.281.1281 | [EMAIL PROTECTED]
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill
skype: semanticwill
-

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Re: [IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread Brett Lutchman
I'm gonna start saving for one of these.


-- 
Brett Lutchman
Web Slinger.

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Re: [IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread David Malouf
what gets me is how valuable this would be for more than UX, but
extend it to almost any field observation recon auditing type
activity.
I likey! 

I'd like to buy a set for my contextual research project class,
please. ;-)

-- dave


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Re: [IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread brettlutchman
This device really is a back stage pass. Just carry one of these to any event 
along with a name-tag and your in.
Sent from my BlackBerry device on the Rogers Wireless Network

-Original Message-
From: David Malouf [EMAIL PROTECTED]

Date: Tue, 28 Oct 2008 09:51:29

To: [EMAIL PROTECTED]
Subject: Re: [IxDA Discuss] Your field tablet mr. UX Researcher


what gets me is how valuable this would be for more than UX, but
extend it to almost any field observation recon auditing type
activity.
I likey! 

I'd like to buy a set for my contextual research project class,
please. ;-)

-- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=34963



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Re: [IxDA Discuss] Pie Menus

2008-10-28 Thread Tillier, Ivor - Oxford
Hi Mike,

Lateral movement is easier, shorter is quicker.  The pie chart has a larger 
area in terms of direction of travel i.e. there is more tolerance. The pie is 
smaller but its nearer.  See Fitt's Law for a mathematical view.

Ivor Tillier
Senior Web Producer


-Original Message-

http://jonoscript.wordpress.com/2008/10/28/pie-in-the-sky/

What are your thoughts?

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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Chris Vestal
These strong password requirements were not invented by evil
programmers designed to thwart the heroic efforts of usability
experts across the globe...

It is one of the minimum due diligence requirements (PCI) for
merchants who want to accept major credit cards online. 

http://usa.visa.com/merchants/risk_management/cisp_overview.html

No one wants to make it more difficult for a user to sign-up, but I
think everyone would agree that successful brute force attacks
are not very user-friendly. 

It is not about security through inconvenience but there are real
technical reasons for strong passwords at least on e-commerce sites.
It is the lesser of two evils.

If a user has ADHD, then there is software to help them keep (and
even create) strong passwords.

http://www.snapfiles.com/get/keepass.html




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Re: [IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread Fred Beecher
On Tue, 28 Oct 2008 09:51:29, David Malouf [EMAIL PROTECTED] wrote:

 what gets me is how valuable this would be for more than UX, but
 extend it to almost any field observation recon auditing type
 activity.



The thing that amuses me is imagining the researchers working on this
project observing other researchers doing research. It's like reading a
Borges novel in a hall of mirrors.


F.


--
Fred Beecher
Sr. User Experience Consultant
Evantage Consulting
O: 612.230.3838 // M: 612.810.6745
IM: [EMAIL PROTECTED] (google/msn) // fredevc (aim/yahoo)
T: http://twitter.com/fred_beecher

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Re: [IxDA Discuss] Why should designers make more?

2008-10-28 Thread Shaun Bergmann
When I first saw the title of this thread, I processed the word make as to
create.
as in Why should designers create more.
Before I clicked in to read the thread, I was already answering the
question.
How can't we create more?  It's what we do.  It's what we love.  It's in
our blood.

Of course, you're talking about making more money, but before I clicked in,
I couldn't help but look at the question worded this way, and swapping the
location of the two words; 'designer', 'make':
*Why should makers design more?*

(Stick with me here, I'm not really going off on some weird and unrelated
tangent, promise.)

I think the newly worded questions sheds some insight on the problem from a
perspective of the average corporate executive.

In their eyes, are their designers 'designing'?  Or are we simply 'making'
things?

Perhaps they don't even distinguish a difference between the two.
make the button do this.
make this page load after that happens
make them have to fill this out first
make that green...

They may miss out on understanding the fundamental difference between
'designing', and 'making'.

It's a lack of understanding, a lack of knowledge -- an innocent ignorance
of what's required to complete the process.

From a traditional corporate executive perspective, they know that their
engineers/developers need to have their heads deep in code-land.  They have
to understand and be able to work with all that 'mumbo-jumbo', and the
really good ones that do it well can sit down at a terminal and whip up some
voodoo magic of functionality with a maestro's flair at the keyboard.  It's
very easy to demonstrate the proficiency and deep knowledge they have with
their skill set.  The people in the boardroom have long understood that
'code is hard', and their rockstar developers can easily demonstrate that
when it comes to the bottom line, they can produce functional deliverables
at factory speed.

The designers, on the other hand, live in a more ethereal world of
processes.  It can sometimes have the potential to be somewhat thankless, as
the better the designer is -- the less it is they appear to have done.
What I mean by that is that when a designer takes a relatively complicated
set of functional requirements, boils it all down and produces the most
perfect, simple and understandable interaction that 'totally nails it', the
final product is so simple and obvious that it's often looked upon as
common sense.
That was easy.  The CEO thinks.  What other option was there?

So in order to spread the wealth, something has to shift in the
fundamental understanding of design at the top levels.  There has to be a
very solid understanding in terms of the bottom line.  From a compensation
basis, the only way designers are going to be valued, is when their value
can be quantified in dollars.  It needs to be detailed in the cost of
operations.

Therefore, it needs to be clear that was is made is what was designed.
The two terms are NOT interchangable. (It's a bit of a catch22 in some ways,
as in corporations where the designers are not valued, the designers rarely
have the ability to begin the design process at the appropriate stage, and
are often called in well after the engineers have already begun the
'skeleton code', which can greatly hamper the designers ability to design
the right thing)
The engineers can produce functional deliverables at top notch speed, they
can make anything you ask for, but how many times at the 90% completion
stage has some sort of deep problem in functionality reared it's head?
It's the old 90/90 rule:
*The first 90% of the code accounts for the first 90% of the development
time. The remaining 10% of the code accounts for the other 90% of the
development time*.

The designer's value is directly related to how much that 80% just cost the
company.
Value them early, give them the ablility to first *design *what you are
going to *make*, and eventually -- the numbers will speak for themselves.

Hopefully, over the next few years, there will be access to some solid
numbers to back this up, but I don't know of any such stats at this
juncture.
fingers crossed.

Shaun

On Tue, Oct 28, 2008 at 7:41 AM, Russell Wilson [EMAIL PROTECTED]wrote:

 Something I feel VERY strongly about is changing the perceived value of
 designers/design
 in many companies, and consequently the compensation designers receive
 relative to engineers, etc.
 I plan to write several articles about this and hopefully have some
 impact...

 First entry - future ones will have more meat...  and if you have any other
 sources of material on this,
 I would love to have it to link to and reference.


 http://www.dexodesign.com/2008/10/28/why-should-designers-make-more-a-miniseries/



 Russell Wilson
 Vice President of Product Design, NetQoS
 Blog: http://www.dexodesign.com
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
 

Re: [IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread Jeff Howard
I'll be honest. My first reaction upon clicking the link was to laugh
out loud. It's a combination between a tricorder and the tape player
I had when I was eleven.

My more measured response is to question the wisdom of mediating
field research with this kind of technology. When I'm carrying out
user research I try not to attract attention. This isn't exactly
discrete. Have you seen the size of this thing? The sketch puts it at
about the same dimensions as a closed MacBook Pro. From my experience
with tablet computing, carrying this thing around would get tiring
very quickly. I'm also not sure about tying the orientation of the
camera to the writing surface; I can't imagine they both have the
same optimal angle.

Give me a moleskin notebook and a cameraphone.

// jeff


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Pie Menus

2008-10-28 Thread David Talbot
I'm glad seeing interests for pie menus. They have some limitations
(ie.: screen space and number of elements) but present major
advantages offer linear menus. One I like is the possibility to use
marks for selection instead of pointing. Gordon Kurtembach made a
Ph.D. thesis on the subject, calling it Marking Menus:

KURTENBACH G. (1993). The design and evaluation of marking menus,
University of Toronto, Toronto, Ontario, 173 p.

There's another implementation for Firefox that might interest you.
Its called easyGestures: http://easygestures.mozdev.org/

Also, here's a very interresting project called Circle Dock to
allow you to select application in windows:
http://circledock.wikidot.com/

For mac, the equivalent would be Trampoline: 
http://www.old-jewel.com/trampoline/





. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Andy Polaine
If a user has ADHD, then there is software to help them keep (and  
even create) strong passwords.


I usually just use this one: ••

;-)


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[IxDA Discuss] Can good design save the world?

2008-10-28 Thread Dan McKenzie
Wall Street has gotten itself and the rest of the world in a huge mess.
Could good design save the world? Some basic design principles not only
apply well to products and services, but also to policy!

http://danielmckenzie.com/blog/2008/10/what-wall-street-could-learn-from-goo
d-design/

---
Daniel McKenzie  |  [EMAIL PROTECTED]
[650] 619 3812  |  www.danielmckenzie.com

digital design solutions

Read my blog at:
www.danielmckenzie.com/blog


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[IxDA Discuss] User Experience Networking Event hosted by salesforce.com- November 5, 2008

2008-10-28 Thread Miriam Melo
You are invited to the User Experience Networking event hosted by salesforce.com
Please join the salesforce.com User Experience team in San Francisco at a free 
networking event!

Come and meet fellow User Experience professionals and find out more about 
salesforce.com and our growing User Experience team. Drinks and appetizers will 
be served.
When:  Wednesday, November 05 2008 from 06:00 PM - 08:30 PM (PT)

Where:  Sens Restaurant, Embarcadero 4- San Francisco, CA

Why You Want to Be There:

 *   Meet other user experience professionals from around the Bay Area
 *   Get to know salesforce.com and the User Experience Team
 *   Enjoy free food and drinks!
 Please RSVP by going to the invitation link: 
http://sfuserexperience.eventbrite.com/

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Re: [IxDA Discuss] Pie Menus

2008-10-28 Thread Robert Hoekman Jr
 For mac, the equivalent would be Trampoline:
 http://www.old-jewel.com/trampoline/

Sweet — I already love it! Thanks for the tip.

I've used QuickSilver for at least a year now, but Trampoline is a
nice alternative for those core apps I open all the time. (Doesn't
work so well for folders, though, because instead of opening the
folder, you get a new radial menu for each level of the hierarchy.)

-r-

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[IxDA Discuss] Designing versus Responding

2008-10-28 Thread Jerome Ryckborst
Yesterday one of my colleagues said that, when solving a problem, the response 
IS the design. (That is, Response and Design are interchangeable synonyms.)

Really: Response = Design and Design = Response? Isn't it that Design 
_leads_to_ the Response?

In my view, Design requires analysis and method. In some cases, it may _appear_ 
that Design = Response if an experienced practitioners very quickly solves a 
problem. [By comparison, an inexperienced designer who responds from the gut 
has not designed anything, in my view; they've merely responded.] Is it 
Design when an experienced designer applies a pattern -- a Response -- to 
another pattern -- a Problem -- to create a Response? Do you agree that Design 
requires deliberate, conscious analysis and the use of specific methods? When 
an experienced designer shortcuts those methods by using an 
experienced-based-pattern response, is that still design?


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[IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Anthony Zeoli
What¹s the recommended time to run a Flash movie introducing a site, its
content and available tools to a new user on arrival.

Example, see http://www.smilebooks.com/

I think this one runs for 8-9 seconds end to end.

Thanks!
-- 

Anthony Zeoli | ZAAH.COM
VP Product  Business Development

e: [EMAIL PROTECTED]

+1 631.873.2007 | Direct
+1 631.873.2007 | Main
+1 917.705.4700 | Mobile
+1 631.873.2050 | Fax

AIM: djtonyz | Yahoo: anthonyzeoli | MSN: djtonyz | Skype: tonyzeoli |
Twitter: djtonyz

6 Dubon Court
Farmingdale, NY 11735

This document contains proprietary and confidential information, which are
the exclusive property of Zaah Technologies, Inc.  Unauthorized use of this
or any document, marked confidential is strictly prohibited.
Copyright© 2008 Zaah Technologies, Inc. All Rights Reserved.



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[IxDA Discuss] Your field tablet Mr/Ms UX Researcher

2008-10-28 Thread Jerome Ryckborst
A sensor that recognises subvocalization?!

My Google search, define:subvocalize, gives only 2 def'ns:

-  Articulate without making audible sounds; she was reading to herself and 
merely subvocalized
wordnet.princeton.edu/perl/webwn
-  To form words or statements in thought and express them inwardly without 
uttering them aloud
en.wiktionary.org/wiki/subvocalize

So: either this tablet can read lips or read thoughts.

Is this a hoax?

-=- Jerome

-Original Message-

http://www.core77.com/blog/object_culture/design_researchers_a_tablet_to_call_your_own_11556.asp


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Re: [IxDA Discuss] Your field tablet Mr/Ms UX Researcher

2008-10-28 Thread Bryan Minihan
I recently saw an piece on the Discovery Channel regarding this
technology.  Unfortunately, I can't remember the name of the show or
when it was on, except a week or so ago.  But essentially, here's
how it works, in a nutshell:

They (the scientists) discovered that when a person is speaking, his
jaw emits electric signals that differentiate between the different
words he or she is saying.

Then, they discovered that you don't have to be speaking, and merely
have to say what you mean silently to yourself (in your head) to emit
those electric signals.

Then, they figured out how to pick up those signals with a diode
attached in the right place beneath the chin and neck.

Once they had all that, they had the workings of a telepathic
transmitter.  Most likely, that's where this concept came from.

I think the show was NextWorld or that New Zealand show about
future technology...

-- Bryan


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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Jay Morgan
I think it's 0 seconds.
Seriously, we had this conversation in-house today and I am surprised that
(1) we are still building Flash intros; (2) that we'd build something (on
the web) that needs an intro, a (required) tutorial; and (3) that the we
slice the pie such that we look to solve the problem in this tutorial rather
than in the whole interface. Our in-house designer responded well, it's not
an intro, it's a tutorial. Maybe it's not the designer's problem to solve.
Maybe the director can help you out with some negotiating skills.

I pitch something like www.southwest.com's clear starting points for the
primary tasks or what blogger has done with their 'what is it?' and 'easy as
1-2-3' overviews. That's a homepage component. It reinforces the value, the
main actions/tasks, and explicitly communicates the navigation and
interaction.

Arguing to the example of smilebooks.com: Compare the value of that woman
with her hands up in the air to a '1-2-3' diagram. I see a task to replace
the stock photos with informative graphics.

If you have to give instructions or directions to a task, I think of the
hover invitation pattern in the YUI library as the concept to follow. It
combines help on demand with error prevention to show people as they need
it. Taking over a UI to show people how and/or why to use it is just wrong.
Think of the physical analogy: What if someone got up in your grill when you
walked into a store and explained to you how to shop in their store. That's
not help, it's Woolworth's gone wild.

/soapbox /ahem


I hope this helps. Sincerely.
-Jay

On Tue, Oct 28, 2008 at 1:05 PM, Anthony Zeoli [EMAIL PROTECTED] wrote:

 What¹s the recommended time to run a Flash movie introducing a site, its
 content and available tools to a new user on arrival.

 Example, see http://www.smilebooks.com/

 I think this one runs for 8-9 seconds end to end.

 Thanks!
 --

 Anthony Zeoli | ZAAH.COM
 VP Product  Business Development

 e: [EMAIL PROTECTED]

 +1 631.873.2007 | Direct
 +1 631.873.2007 | Main
 +1 917.705.4700 | Mobile
 +1 631.873.2050 | Fax

 AIM: djtonyz | Yahoo: anthonyzeoli | MSN: djtonyz | Skype: tonyzeoli |
 Twitter: djtonyz

 6 Dubon Court
 Farmingdale, NY 11735

 This document contains proprietary and confidential information, which are
 the exclusive property of Zaah Technologies, Inc.  Unauthorized use of this
 or any document, marked confidential is strictly prohibited.
 Copyright(c) 2008 Zaah Technologies, Inc. All Rights Reserved.


 
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-- 
Jay A. Morgan

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Re: [IxDA Discuss] Your field tablet mr. UX Researcher

2008-10-28 Thread Rob Tannen
Jerome - No hoax, Charles Jorgensen of NASA has been work on
subvocalization technology for several years:
 
Even when reading or speaking to oneself with or without actual lip
or facial movement, biological signals arise. While using the NASA
subvocal system, a person thinks of a phrase and talks to himself so
quietly that it can't be heard; despite that, the tongue and vocal
cords receive speech signals from the brain that are detected and
analyzed using a small electrode placed on the throat - 
http://thefutureofthings.com/articles.php?itemId=28/58/

Also, with regard to the retro design, the
speech-to-text/text-to-speech functionality of the concept inspired
us to the throwback design of the old Speak  Spell - 
http://en.wikipedia.org/wiki/Speak__Spell_(game)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Jim Drew

I recommend zero seconds. grin

More seriously, what are you trying to introduce, is an  
introduction necessary, and is Flash the right tool for the task.  
Once you can answer those questions, you'll see that the recommended  
length is what the introduction requires, no more and no less.


-- Jim
   Via my iPhone

On Oct 28, 2008, at 11:05 AM, Anthony Zeoli [EMAIL PROTECTED] wrote:

What’s the recommended time to run a Flash movie introducing a site, 
 its

content and available tools to a new user on arrival.

Example, see http://www.smilebooks.com/

I think this one runs for 8-9 seconds end to end.

Thanks!
--

Anthony Zeoli | ZAAH.COM
VP Product  Business Development

e: [EMAIL PROTECTED]

+1 631.873.2007 | Direct
+1 631.873.2007 | Main
+1 917.705.4700 | Mobile
+1 631.873.2050 | Fax

AIM: djtonyz | Yahoo: anthonyzeoli | MSN: djtonyz | Skype: tonyzeoli |
Twitter: djtonyz

6 Dubon Court
Farmingdale, NY 11735

This document contains proprietary and confidential information,  
which are
the exclusive property of Zaah Technologies, Inc.  Unauthorized use  
of this

or any document, marked confidential is strictly prohibited.
Copyright© 2008 Zaah Technologies, Inc. All Rights Reserved.



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Re: [IxDA Discuss] Designing versus Responding

2008-10-28 Thread Will Evans
Design is both the act of creation (verb); [THE] Design is a deliverable.

To use the word response seems like a misuse of the word. If one starts by
defining a problem/space, proceeds through various brainstorming/ideation
activities/and produces some artifact - that artifact could be THE design,
but it's not technically a response, unless you consider a defined problem
as a question and a design as a response to that question - is that your
colleague's meaning when he/she/it talks about response?

On Tue, Oct 28, 2008 at 2:27 PM, Jerome Ryckborst 
[EMAIL PROTECTED] wrote:

  I see Design as a verb, and my colleague sees Design as a noun.



 So by Response I mean the deliverable – the thing that addresses the
 problem.



 -=- Jerome




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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Santiago Bustelo
Chris Vestal wrote:
 http://usa.visa.com
 It is not about security through inconvenience but there are
real technical reasons for strong passwords at least on e-commerce
sites.

Usually is about inconvenience *instead* of security. The most
commonly used security metric is how safe users feel they are, or
stakeholders believe users are.

A reality check about how much credit card companies actually care:
http://www.zug.com/pranks/credit-cards/

I would certainly not advocate weak passwords. But password strength
is a subjective matter. The same password can be considered very weak
or unbeatably strong by two different algorithms ( = programmers).
That is why the burden is always on the user, whose decision must be
respected. Inform users how strong your algorithm thinks their
passwords are (I second Andrew on doing it on the fly), but don't
kick them out if they consider that the value that password has to
protect does not deserve any more trouble.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Mark Canlas
So you would advocate letting users set blank or English-word passwords? The
user may think these are secure enough. But what will they think when
their funds are depleted by someone who broke into their account?

On Tue, Oct 28, 2008 at 2:41 PM, Santiago Bustelo
[EMAIL PROTECTED]wrote:

 Chris Vestal wrote:
  http://usa.visa.com
  It is not about security through inconvenience but there are
 real technical reasons for strong passwords at least on e-commerce
 sites.

 Usually is about inconvenience *instead* of security. The most
 commonly used security metric is how safe users feel they are, or
 stakeholders believe users are.

 A reality check about how much credit card companies actually care:
 http://www.zug.com/pranks/credit-cards/

 I would certainly not advocate weak passwords. But password strength
 is a subjective matter. The same password can be considered very weak
 or unbeatably strong by two different algorithms ( = programmers).
 That is why the burden is always on the user, whose decision must be
 respected. Inform users how strong your algorithm thinks their
 passwords are (I second Andrew on doing it on the fly), but don't
 kick them out if they consider that the value that password has to
 protect does not deserve any more trouble.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Country from or to in Travel

2008-10-28 Thread Ali Naqvi
you could write `country of depature` instead of country of origin.
Depature and origin means two different things.

Ali


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Re: [IxDA Discuss] Country from or to in Travel

2008-10-28 Thread Ali Naqvi
Andy wrote`No! Don't do that. Most of the world doesn't call it a
Zip code and every country has different formats. I hate it when I
get funnelled into a form using one country's terminology only.`
Exactly! And what do you do if you live in Karachi, Pakistan??
Karachi does not have a zipcode or postal code!


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Re: [IxDA Discuss] Can good design save the world?

2008-10-28 Thread Mark Ahlenius

Hi,

I would say there is more than enough blame to go around than just 
saying its Wall Street.  I probably differ than most views here,
but in my book, its really greed based.  That applies to all of us,  
consumers, the
high ups on Wall Street, the get all the money they can CEO's, those in 
*Congress* who pushed to change the laws to lower the standards for 
making loans to people who could not afford them (names dropped), and 
those who buy houses on interest only loans only to flip them in 2 
years, etc.  The sad part is that as Americans - we don't save anymore, 
we just spend and spend.How many of us know people who carry a
balance of 5K or more on their credit card?  Probably more than we care 
to admit.  Those of us
who design for a living are in it too.  We want people to buy/use the 
products we work hard to create.  Maybe we all need to take a hard
look at where its taking us, and try to do more with less.  Could it 
save the world?  No, I don't think so.


just my views...

'mark

Dan McKenzie wrote:

Wall Street has gotten itself and the rest of the world in a huge mess.
Could good design save the world? Some basic design principles not only
apply well to products and services, but also to policy!

http://danielmckenzie.com/blog/2008/10/what-wall-street-could-learn-from-goo
d-design/

---
Daniel McKenzie  |  [EMAIL PROTECTED]
[650] 619 3812  |  www.danielmckenzie.com

digital design solutions

Read my blog at:
www.danielmckenzie.com/blog


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Re: [IxDA Discuss] Interface Design vs Interaction Design

2008-10-28 Thread Milan Guenther
hi,

On Tue, 2008-10-21 at 13:25 +, james horgan wrote:
 actually i wanted to add something to what i was writing as this
 reminds me of the same problem i used to have as an industrial
 designer. Whether to call myself an industrial or a product designer.

I solved my design education in Germany, where all traditional graphic
design courses were renamed to Kommunikationsdesign or Visuelle
Kommunikation (I think you can guess what these terms mean :)

most people that graduated with me call themselves communication
designers, because the abstract, high-level communication between viewer
and artifact is what's interesting about it, not making some nice
graphics, and because this opens the field to cover things like film,
web, signage, interface (haha) etc. 
besides it was the name of the course. 

despite of this development, graphic design is still far more known and
easier to understand. the discussion on interface vs interaction design
actually reminds me of graphic vs. communication design.

regarding terms like social interaction design, I think inventing names
for special areas of expertise is a natural way for an emerging
discipline. my counterpart example from communication design would be
editorial design.

milan
-- 
milan guenther * interaction design
||| |  |  ||  | || | ||

+33 6 67 11 13 83 * www.guenther.cx


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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Ali Naqvi
to Mark,
you have to keep in mind that my post was concerning Online Forum and
Job Application passwords. I did not mention B2B or any other site
where credit card information is needed.
Lets for instance say that I am a Nigerian mother wanting to discuss
children in a forum for mothers. Why should I go through the hassle
of remembering a password consisting of capital letters and digits?? 
Also when you apply for a job at NOKIA you dont provide credit card
information. You upload a CV and some work experience only. Why
should that be so hard to do? 
At a website such as Amazon.com where transactions of several million
dollars a year are processed, such password requirement is not asked
for! Amazon is a prime example of user friendly interface and
experience. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Chris Vestal


Reality Check - Card-issuing banks and VISA/Mastercard  are NOT the
same thing.

While you are correct that two algorithms can measure the
strength/weakness of a password differently, the financial
responsibility is NOT ultimately with the user, but it rests
currently on the merchant and VISA/Mastercard/etc.

There is a new paradigm shift aimed to change this... but if you
think strong passwords are an inconvenience then wait until
3D-Secure becomes more prevalent.

http://en.wikipedia.org/wiki/3-D_Secure


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Will Evans
understanding what the context is - a first time user hitting your website
what is the objective, goal, strategy? If the tactic you choose is Flash
Intro, and the Goal is to showcase your flash designer's mad skills, and the
objective is to annoy the first time or second time visitor - then flash
intros are the way to go!

On Tue, Oct 28, 2008 at 2:31 PM, Jay Morgan [EMAIL PROTECTED] wrote:

 I think it's 0 seconds.
 Seriously, we had this conversation in-house today and I am surprised that
 (1) we are still building Flash intros; (2) that we'd build something (on
 the web) that needs an intro, a (required) tutorial; and (3) that the we
 slice the pie such that we look to solve the problem in this tutorial
 rather
 than in the whole interface. Our in-house designer responded well, it's
 not
 an intro, it's a tutorial. Maybe it's not the designer's problem to solve.
 Maybe the director can help you out with some negotiating skills.

 I pitch something like www.southwest.com's clear starting points for the
 primary tasks or what blogger has done with their 'what is it?' and 'easy
 as
 1-2-3' overviews. That's a homepage component. It reinforces the value, the
 main actions/tasks, and explicitly communicates the navigation and
 interaction.

 Arguing to the example of smilebooks.com: Compare the value of that woman
 with her hands up in the air to a '1-2-3' diagram. I see a task to replace
 the stock photos with informative graphics.

 If you have to give instructions or directions to a task, I think of the
 hover invitation pattern in the YUI library as the concept to follow. It
 combines help on demand with error prevention to show people as they need
 it. Taking over a UI to show people how and/or why to use it is just wrong.
 Think of the physical analogy: What if someone got up in your grill when
 you
 walked into a store and explained to you how to shop in their store. That's
 not help, it's Woolworth's gone wild.

 /soapbox /ahem


 I hope this helps. Sincerely.
 -Jay

 On Tue, Oct 28, 2008 at 1:05 PM, Anthony Zeoli [EMAIL PROTECTED] wrote:

  What¹s the recommended time to run a Flash movie introducing a site, its
  content and available tools to a new user on arrival.
 
  Example, see http://www.smilebooks.com/
 
  I think this one runs for 8-9 seconds end to end.
 
  Thanks!
  --
 
  Anthony Zeoli | ZAAH.COM
  VP Product  Business Development
 
  e: [EMAIL PROTECTED]
 
  +1 631.873.2007 | Direct
  +1 631.873.2007 | Main
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  +1 631.873.2050 | Fax
 
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  Twitter: djtonyz
 
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  This document contains proprietary and confidential information, which
 are
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 this
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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Will Evans
I guess it might be clear by now, but just not a big fan of the flash intro

http://www.ixda.org/discuss.php?post=29277 where we discussed before, though
in a different context.

Some quotes from others:
Agh! No, no and no! I've spent a good many years trying to convince
clients to stop this practice. Even those that insisted on going with the
Flash intro have all let up now. Sam W.

In general, I do not like Flash intros or splash pages.

Not it depends. In my mind, if you do a Flash-site, your whole web site
should be contained within that flash movie, if you can work with a good
programmer, the technology allows you to do that. Attention Adobe Flex. -
Enrique S


Personally, I would rather be boiled in hot oil while my fingernails are
pulled out through my nostrils than watch a flash intro. - Mario B.

On Tue, Oct 28, 2008 at 2:27 PM, Anthony Zeoli [EMAIL PROTECTED] wrote:

  To expand on your answer, are you saying that the SWF in the example I
 provided isn't a good user experience. If not, why? What's the prevailing
 wisdom on these flash interstitials that are supposed to guide a users
 understanding of what they can do on a site? It's not an intro screen, but
 in the hero box on Home.

 Tony


 On 10/28/08 2:17 PM, Will Evans [EMAIL PROTECTED] wrote:

 0

 0 is the optimum time for an intro flash movie on a site.

 On Tue, Oct 28, 2008 at 2:05 PM, Anthony Zeoli [EMAIL PROTECTED] wrote:

 What's the recommended time to run a Flash movie introducing a site, its
 content and available tools to a new user on arrival.

 Example, see http://www.smilebooks.com/

 I think this one runs for 8-9 seconds end to end.

 Thanks!
 --

 Anthony Zeoli | ZAAH.COM http://ZAAH.COM
 VP Product  Business Development

 e: [EMAIL PROTECTED]

 +1 631.873.2007 | Direct
 +1 631.873.2007 | Main
 +1 917.705.4700 | Mobile
 +1 631.873.2050 | Fax

 AIM: djtonyz | Yahoo: anthonyzeoli | MSN: djtonyz | Skype: tonyzeoli |
 Twitter: djtonyz

 6 Dubon Court
 Farmingdale, NY 11735

 This document contains proprietary and confidential information, which are
 the exclusive property of Zaah Technologies, Inc.  Unauthorized use of this
 or any document, marked confidential is strictly prohibited.
 Copyright(c) 2008 Zaah Technologies, Inc. All Rights Reserved.


 
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~ will

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-
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[IxDA Discuss] Windows 7?

2008-10-28 Thread Alan Wexelblat
http://arstechnica.com/news.ars/post/20081028-first-look-at-windows-7.html
Ars Technica's glowing 'first look' piece on Windows 7's UI revamp.
Compare and contrast all the things Vista did wrong with the brave
move by the company that is Windows 7.
If Peter Bright was any more fawning I'd have to start calling him Bambi.

Anyone got useful info on this?

Best,
--Alan

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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread Jared Spool


On Oct 27, 2008, at 10:43 AM, Santiago Bustelo wrote:


it is the job of every designer to blunt and, where possible,
eliminate the lawyer's attempts to sabotage your company's
products.


Or die trying.

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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-28 Thread Jared Spool


On Oct 28, 2008, at 3:49 AM, Andy Polaine wrote:

I think most companies who care about having great interaction  
design would also have at least pretty good and probably great  
visual design.


Have you used Craigslist in the last 5 years? What visual designer  
would put the Craigslist design in their portfolio?


Jared

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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-28 Thread allison
 Ah, but the question was (I think) whether they have great  
interactions even if they don't have great visual design.

I understood the question to be 'Can the designer create great
interaction without great visual design skills?' This seems like a
difficult question to answer objectively without personally knowing a
designer and their designs. 

My point was that while interactive products need to have great
interaction, not every interactive product needs to have *visual*
design. What about the Metro card machines in the NYC subway system?
They're cute but the UI is pretty basic. Despite this the
interaction design is great b/c they're fast and so easy to use.
What level of visual or product design skill, or engineering for that
matter, did those designers need to have in order to create a great
interaction design? 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-28 Thread Andy Polaine
I think most companies who care about having great interaction  
design would also have at least pretty good and probably great  
visual design.


Have you used Craigslist in the last 5 years? What visual designer  
would put the Craigslist design in their portfolio?


Yup. It's a great idea, service and system, but it's no great shakes  
in either interaction design or visual design. That's not where its  
strength lies. It doesn't make it bad (it's good) and it does go to  
show a simple idea can have a simple design, but it doesn't go against  
what I originally said. I still can't think of something that has  
great interaction design and rubbish visual design, but I can't think  
of plenty the other way around.


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
http://www.designersreviewofbooks.com
http://www.omnium.net.au
http://www.antirom.com



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Re: [IxDA Discuss] Interface Design vs Interaction Design

2008-10-28 Thread Krystal R . Higgins
Further complicating things our workplace are our titles, such as
interacTIVE designers--the ones who do the visual interface
design--and interacTION designers, who do more of the IA work,
testing, etc.

Ah, the need for buckets to put people into...


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread Jeff Howard
Go to any Kinkos and sign into one of their self-serve computers.
Their terms and conditions make you scroll to the bottom of the
textbox before activating the buttons.

// jeff

bmclaughlin wrote:
 However, I am still looking for samples.  


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Password requirements are not user friendly

2008-10-28 Thread Santiago Bustelo
We may be talking about different things here. Never said strong
passwords are an inconvenience.

Ali Naqvi started this thread asking: Why cant a username
'ABS_4u' have the following password 'Malemodel_14?

Strong password: for passwordmeter.com's algorithm, 'Malemodel_14'
strenght is sufficient (62%).

Inconvenience: getting your account request rejected because some an
annonymous programmer made a set of arbitrary rules that you can only
pass banging your keyboard furiously.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Will Evans
O.

The hero box! That is so much different. that smilebooks flash thing doesn't
seem to offer alot of bang for the buck - just simple marketing benefit
statements -

Refocused on how easy it is to create one of those things in 4/5/6 steps
seems much better.

If you site is similar to smilebooks - this is actually a perfect type of
product to benefit from gradual engagement - let the user come in, upload
photos, write stories, format the whole thing - only when they want to save
it do they need to create a username/password - and only when they are
reading to have the book printed and bound do they need to enter some evil
form with billing/contact info - see Luke W's last chapter in web form
design on gradual engagement.

-w

On Tue, Oct 28, 2008 at 4:41 PM, Anthony Zeoli [EMAIL PROTECTED] wrote:

  I should have been more specific. It's the Hero box on the home page, not
 a flash splash page. We're trying to give the user some visual stimulation
 that they can create photo books. The current UI and visual assumes the user
 knows what a photo book is and uses the image to try to convey to the user
 that they may create one.

 However, I'm not a big fan of this.

 If you look at a competing site, http://www.smilebooks.com, you'll see how
 they display a flash module on the home page that rotates three images, each
 trying to tell a story. Family, wedding, female friends can create a photo
 book using the site.
 --

 *Anthony Zeoli | ZAAH.COM
 VP Product  Business Development

 e: [EMAIL PROTECTED]
 *

 *+1 631.873.2007 | Direct
 *
 *+1 631.873.2007 | Main
 +1 917.705.4700 | Mobile
 +1 631.873.2050 | Fax

 AIM: djtonyz | Yahoo: anthonyzeoli | MSN: djtonyz | Skype: tonyzeoli |
 Twitter: djtonyz

 *6 Dubon Court
 Farmingdale, NY 11735

 *This document contains proprietary and confidential information, which
 are the exclusive property of Zaah Technologies, Inc.  Unauthorized use of
 this or any document, marked confidential is strictly prohibited.
 Copyright(c) 2008 Zaah Technologies, Inc. All Rights Reserved.
 *




-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel: +1.617.281.1281 | [EMAIL PROTECTED]
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill
skype: semanticwill
-

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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-28 Thread allison
 that there is a strong dependency on how/if the interaction will
work 

Rein, what do you mean by this? 

I'm under the impression that how/if the interaction will work
would be the main focus of an interaction designer's job... This
statement sort of sounds like, well, it's not...??



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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Mario Bourque
Personally, I would rather be boiled in hot oil while my fingernails are
pulled out through my nostrils than watch a flash intro. - Mario B.

I stand by that statement, but that is purely the opinion of myself as an
end user.

I know that we, as designers, are trying to push the edge on stuff and there
are a lot of Flash junkies (some amazing ones actually); however, I believe
that there is a time and place for Flash. A flash intro keeps me X seconds
away from what I want to see and Flash doesn't work on my iPhone. Chances
are I'm not your target audience. Restaurant sites drive me nuts, and those
sites that are completely done in Flash, but the navigation is so useless
that I just give up. Realtors drive me batty too.

As an interaction designer, your goal is to not give the opportunity for
users to give up.

It all depends on your site though. There is no right answer, there's just a
best answer - and it's up to you to find it.

-- 
Mario Bourque
Web: www.mariobourque.com
Email: [EMAIL PROTECTED]
Twitter: www.twitter.com/mariobourque

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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Anthony Zeoli
I should have been more specific. It¹s the Hero box on the home page, not a
flash splash page. We¹re trying to give the user some visual stimulation
that they can create photo books. The current UI and visual assumes the user
knows what a ³photo book² is and uses the image to try to convey to the user
that they may create one.

However, I¹m not a big fan of this.

If you look at a competing site, http://www.smilebooks.com, you¹ll see how
they display a flash module on the home page that rotates three images, each
trying to tell a story. Family, wedding, female friends can create a photo
book using the site.
-- 

Anthony Zeoli | ZAAH.COM
VP Product  Business Development

e: [EMAIL PROTECTED]

+1 631.873.2007 | Direct
+1 631.873.2007 | Main
+1 917.705.4700 | Mobile
+1 631.873.2050 | Fax

AIM: djtonyz | Yahoo: anthonyzeoli | MSN: djtonyz | Skype: tonyzeoli |
Twitter: djtonyz

6 Dubon Court
Farmingdale, NY 11735

This document contains proprietary and confidential information, which are
the exclusive property of Zaah Technologies, Inc.  Unauthorized use of this
or any document, marked confidential is strictly prohibited.
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Re: [IxDA Discuss] Can good design save the world?

2008-10-28 Thread Daniel McKenzie
Responding to Mark's comment, there is a feeling that as designers,
we're helping to support a voracious appetite, deploy toxic
advertising and other not-so-healthy interests. Part of the idea of
human-centered design principles is to produce something that serves
humans in a positive way. However, as designers we're often
motivated by working on interesting projects, building our portfolios
and resumes and/or just getting a paycheck, often with little or no
interest in the effects of our actions. It's quite clear that the
21st century designer will need to be not only more environmentally
conscious but also conscious of the effect their designs have on
other human beings (both physically and mentally). This will require
nothing short of an enlightened society. But let's face it, the 20th
century was a disaster on so many fronts and we can't afford to
continue like this. At the end of the day, design is a tool that can
be used to either help alleviate human difficulty or serve a
greed-driven, shallower purpose.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Mario Bourque
A lot of companies are doing this now. It's much more acceptable than a
flash intro page. There are ways to do it with JavaScript too.

Never assume a user knows something.

Mario

On Tue, Oct 28, 2008 at 4:41 PM, Anthony Zeoli [EMAIL PROTECTED] wrote:

 I should have been more specific. It¹s the Hero box on the home page, not a
 flash splash page. We¹re trying to give the user some visual stimulation
 that they can create photo books. The current UI and visual assumes the
 user
 knows what a ³photo book² is and uses the image to try to convey to the
 user
 that they may create one.

 However, I¹m not a big fan of this.

 If you look at a competing site, http://www.smilebooks.com, you¹ll see how
 they display a flash module on the home page that rotates three images,
 each
 trying to tell a story. Family, wedding, female friends can create a photo
 book using the site.
 --

 Anthony Zeoli | ZAAH.COM
 VP Product  Business Development

 e: [EMAIL PROTECTED]

 +1 631.873.2007 | Direct
 +1 631.873.2007 | Main
 +1 917.705.4700 | Mobile
 +1 631.873.2050 | Fax

 AIM: djtonyz | Yahoo: anthonyzeoli | MSN: djtonyz | Skype: tonyzeoli |
 Twitter: djtonyz

 6 Dubon Court
 Farmingdale, NY 11735

 This document contains proprietary and confidential information, which are
 the exclusive property of Zaah Technologies, Inc.  Unauthorized use of this
 or any document, marked confidential is strictly prohibited.
 Copyright(c) 2008 Zaah Technologies, Inc. All Rights Reserved.


 
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-- 
Mario Bourque
Web: www.mariobourque.com
Email: [EMAIL PROTECTED]
Twitter: www.twitter.com/mariobourque

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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Andy Polaine
I think it's better to immediately try and show people what they can  
make and how to get started rather than show them images of models'  
and actors' made-up happy lives.


As an in-between, MOO do a pretty good job of this: http:// 
www.moo.com/ There is a hero box animation that's relatively  
unobtrusive, but they make it clear what they offer and there is a big  
call to action button Choose a product to make straight off plus  
examples further down the page if you scroll. Their service is great  
too, which helps.


On a side-note, I like the fact that MOO plugs into Flickr et al. I  
hate the idea of downloading a (usually inferior) bit of software in  
order to make a photobook when I've already uploaded everything once  
to Flickr. I've got iPhoto for that on the Mac and the Windows  
versions of those software packages are usually awful. The Mac ports  
of them are usually worse (awful Java interface cack).


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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-28 Thread adrian chan


great point -- as there are also many ticketing machines that are well  
designed, visually, but hard to use. Some because they use similar or  
even the same slot for inserting ccard or ticket (that always throws  
me off); or because the sequencing of steps is out of visual order  
(e.g. not top left to bottom right but higgledy - piggledy). I love  
the ones that have pasted-on hand-written explanations or drawings.


For example of the proper way to hold the ccard when sliding -- strip  
in or out (this one also throws me all the time). Which creates an  
example of good interaction but bad UI on the help messaging (there's  
nothing wrong with the ccard slider but the graphical perspective of  
the card is weird).


and what of the interaction design on a voicemail navigation system?

interaction and interface, whether its visual, acoustic, sequenced,  
serial, discontinuous, continuous, seem only loosely coupled to me


a




My point was that while interactive products need to have great
interaction, not every interactive product needs to have *visual*
design. What about the Metro card machines in the NYC subway system?
They're cute but the UI is pretty basic. Despite this the
interaction design is great b/c they're fast and so easy to use.




cheers,

adrian chan

415 516 4442
Social Interaction Design (www.gravity7.com)
Sr Fellow, Society for New Communications Research (www.SNCR.org)
LinkedIn (www.linkedin.com/in/adrianchan)







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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-28 Thread Barbara Ballard


On Oct 28, 2008, at 1:46 p, allison wrote:


My point was that while interactive products need to have great
interaction, not every interactive product needs to have *visual*
design. What about the Metro card machines in the NYC subway system?
They're cute but the UI is pretty basic. Despite this the
interaction design is great b/c they're fast and so easy to use.
What level of visual or product design skill, or engineering for that
matter, did those designers need to have in order to create a great
interaction design?




Any thoughts about whether http://www.livescribe.com/ Pulse  
constitutes great interaction?


---
Barbara Ballard
[EMAIL PROTECTED]

Designing compelling, usable, and device-appropriate software and web  
sites for mobile devices.





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Re: [IxDA Discuss] How long should you run each instance in an introductory Flash piece

2008-10-28 Thread Mike Cuesta
It seems like no one actually clicked the link because there wasn't
any intro, simple some slides to introduce the value proposition.

Anthony, I think the best timing is one where there's sufficient
time for the user to read the material but at rate that you have
enough rotation so that you can show several features.

I don't think there's a standard time you can apply, just show it
to a couple of people and ask them to read the text out loud and
count how long it takes for them to read it. I would add a buffer of
1 second for scanning of the image.


-Mike


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=34984



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Re: [IxDA Discuss] Pie Menus

2008-10-28 Thread Troy Gardner
I love radial / orbital menus which are related to pie.  Especially when
dealing with deeply nested hierarchies as on windows/web, it's SOOO easy to
accidently mouse off a deeply nested menu, and then have to retraverse it,
to miss it again!

Even back in 2005 I had one on my site (still up). It's actually has more
than one depth, and a sort of zooming. It is a mini research project to see
how well motion could be used to convey relationship. This is because my
previous job was doing neural network visualization and we had saturated
color, position for carrying information.  There is a button off to the left
side to turn visual hierarchy back on.

The other thing I tried to explore is navigation vrs reading. You can click
on the window to bring it front. Everything is draggable.

http://www.troyworks.com/menu.html

Troy.

On Tue, Oct 28, 2008 at 8:53 AM, Mike Cuesta [EMAIL PROTECTED] wrote:

 Hello everyone, I'm new to IxDA, glad to be part of this. I wanted to share
 this interesting article:

 http://jonoscript.wordpress.com/2008/10/28/pie-in-the-sky/

 What are your thoughts?


 - Mike

 avisena.com
 mikecuesta.com

 --

 It's easier to invent the future than to predict it.
 
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Re: [IxDA Discuss] Terms and Conditions with a twist

2008-10-28 Thread Alinta Thornton
Of *course* people don't read the TCs. They're too long and convoluted.
I sometimes think that's just how the lawyers like it. ;-)

A nice solution is:
1. A scrollable text field (or link to a TC page/box) that you can skip
if you're so inclined. The legal responsibility for that is yours, just
as you can sign a contract without reading it if you want to, but your
agreement is still binding.

2. Bold headings through the text that summarise each major point
underneath, so at least users can know which things to read carefully.
For instance, a heading You have 100 free uses of each image, after
which you have to pay would cover the situation someone mentioned
earlier. Users eyes would catch the heading as they scroll and they'd
know to read this somewhat unexpected clause. 

The fact that the heading is merely a heading, and not a stand alone
plain English summary, makes most lawyers feel much more comfortable.
It's a pointer to what to read, not a translation. 

3. Anything unusual (and I think the pay after 100 uses situation
definitely counts) should be highlighted *outside* of the terms and
conditions box as well in the main area of the page, so that users who
always skip TC sections have a fighting chance of seeing it. 

And of course you can try getting the legal team to write English. It
can be done so that it's both legally correct and understandable (see
the Plain English movement, which has been around for over a decade. 

For instance, our automotive association in Australia, NRMA, has all its
documents in plain English, including its insurance documents, and their
world did not collapse. Check this out as a typical example, in
particular the what's covered section, which many insurance companies
make utterly incomprehensible:
http://www.nrma.com.au/documents/policy-booklets/home-policy.pdf


This is the book many people in Australia reference, but it's currently
out of print. I'm sure it's available somewhere though.
http://www.amazon.com/Writing-Plain-English-Robert-Eagleson/dp/064406848
5/ref=sr_1_1?ie=UTF8s=booksqid=1225258245sr=1-1

And there's also this, which is in print, but I haven't read it so can't
comments on its quality:
http://www.amazon.com/Legal-Writing-Plain-English-Publishing/dp/02262841
74/ref=sr_1_3?ie=UTF8s=booksqid=1225258245sr=1-3


Cheers

Alinta Thornton
User Experience Lead


independent digital media
web publishing | marketing+technology services | publisher solutions
Westside, Level 2 Suite C, 83 O'Riordan Street, Alexandria NSW Australia
2015
PO Box 7160, Alexandria, NSW 2015
W www.idmco.com.au

B http://eezia.blogspot.com

 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Chauncey Wilson
Sent: Tuesday, 28 October 2008 4:23 AM
To: Eva Kaniasty
Cc: IxDA Discuss
Subject: Re: [IxDA Discuss] Terms and Conditions with a twist

The underlying issue here is how legal forms are evaluated.  We can
evaluate
whether people understand the terms, but that is not the same as the
evaluation that goes on in court. So, apart from all the opinion about
reading comprehension, is there any empirical data on the efficacy of
simplified legal forms over more complex legal forms.

I see an assumption in these discussion that no one reads the TCs, so
is
it possible that we are making assumptions without digging in to the
details.  Perhaps there are many good TC's but we rarely look at them
so we
are biased toward only the worst examples.

Chauncey


On Mon, Oct 27, 2008 at 1:10 PM, Eva Kaniasty [EMAIL PROTECTED]
wrote:

 Perfect timing for this discussion.  I get to copy  paste  my
thoughts
 from
 another list.  :)

 I think this is an interesting area for us usability folks to talk
about.
 Does legalese really have to be written in a style that is
inaccessible to
 99% of the population?
 I would argue that there is a way to express even the most complex
legal
 ideas in language that can be understood by the rest of us.

 I also think that the tradition of the 6 page terms  conditions is
often a
 subterfuge used to slip in terms that users would never agree to if
those
 same terms were put forth in a briefer/clearer form.  Legalese is a
way to
 pay lip service to transparency while hiding behind an implementation
that
 is anything but.   To me, the very importance of legal considerations
 argues
 for making those considerations clear to those who are unwittingly
entering
 into legal agreements by using websites or software.  Some recent
examples
 that come to mind are sites whose user agreements conveniently hand
over
 rights to any user-generated content to themselves.

 Has anybody seen examples of sites that manage to cover themselves
legally
 while using language that is clear and transparent?  I have seen some
 examples on newer websites, but now for the life of me I can't
remember
 where.

 -eva
  
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list 

Re: [IxDA Discuss] Pie Menus

2008-10-28 Thread Jarod Tang

 http://www.troyworks.com/menu.html

Sorry, it's a bit hard for me to use it after some trying. there's
maybe some reasons
1. adapt to the normal menu design patterns
2. it's easier to read the in line mode instead of circle mode, which
may have big influnce on daily point/action work

But if it's touchable interface (such as iphone), it maybe different,
while there's two hands hold the device, and it maybe easier for
operation ( but i suspect the old palm's grid interface, such as Palm
Tx,  works better on this condition )

Cheers,
-- Jarod

On Wed, Oct 29, 2008 at 1:34 PM, Troy Gardner [EMAIL PROTECTED] wrote:
 I love radial / orbital menus which are related to pie.  Especially when
 dealing with deeply nested hierarchies as on windows/web, it's SOOO easy to
 accidently mouse off a deeply nested menu, and then have to retraverse it,
 to miss it again!

 Even back in 2005 I had one on my site (still up). It's actually has more
 than one depth, and a sort of zooming. It is a mini research project to see
 how well motion could be used to convey relationship. This is because my
 previous job was doing neural network visualization and we had saturated
 color, position for carrying information.  There is a button off to the left
 side to turn visual hierarchy back on.

 The other thing I tried to explore is navigation vrs reading. You can click
 on the window to bring it front. Everything is draggable.

 http://www.troyworks.com/menu.html

 Troy.

 On Tue, Oct 28, 2008 at 8:53 AM, Mike Cuesta [EMAIL PROTECTED] wrote:

 Hello everyone, I'm new to IxDA, glad to be part of this. I wanted to share
 this interesting article:

 http://jonoscript.wordpress.com/2008/10/28/pie-in-the-sky/

 What are your thoughts?


 - Mike

 avisena.com
 mikecuesta.com

 --

 It's easier to invent the future than to predict it.
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
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-- 
http://designforuse.blogspot.com/

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