PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-05 Thread Steve Rickaby
At 16:53 -0700 4/4/13, Matt Sullivan wrote: >For anyone who has access to Macintosh software, PDF creation is native on the >last few Mac OS. This is true, but by Apple's own admission the Quartz PDF renderer (or whatever they call it) doesn't product publication-quality PDF. If you need PDFX

PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-05 Thread Gillian Flato
If any of you guys use Live Cycle Designer like I do to make dynamic forms, you won't get that with any PDF Creator, only with Acrobat Pro. (Just sayin') -Gillian -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of

PDF and Alternatives to Acrobat {WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Stuart Rogers
On 2013-Apr-03 11:44 AM, Robert Lauriston wrote: I virtually never edit the PDFs I generate myself, but I sometimes use Acrobat to extract and combine pages from various PDFs, consolidate comments from multiple copies of a PDF, and OCR scanned documents. On Wed, Apr 3, 2013 at 8:40 AM, Syed

Re: PDF and Alternatives to Acrobat {WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Shmuel Wolfson
I apologize if this is off topic, but here is a list of Acrobat alternatives. (Please feel free to send me corrections or updates.) Free: - A free plug-in is available for Word 2007; comes with 2010 - Bullzip PDF Printer - PDF995 - PrimoPDF - CutePDF

Re: PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Matt Sullivan
For anyone who has access to Macintosh software, PDF creation is native on the last few Mac OS. -MattMatt R. Sullivanco-authorPublishing Fundamentals: Unstructured FrameMaker 11P:949.388.5683 |C:714.585.2335 |m...@mattrsullivan.com@mattrsullivanLinkedInfacebookmattrsullivan.com On Apr 4, 2013, at

RE: PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Rick Quatro
The key question to ask about these is do they support pdfMark PostScript commands. This is the technology that FrameMaker uses to get bookmarks, links, etc. in their PDFs. If you can't get these from the other tools, it would be a serious limitation in my opinion. Rick Quatro Carmen Publishing

RE: PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Thanks, Rick! That is good input. Z -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rick Quatro Sent: Thursday, April 04, 2013 5:08 PM To: framers@lists.frameusers.com Subject: RE: PDF and Alternatives to Acrobat

RE: PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread VLM TechSubs
What about PDF Creator, http://www.pdfforge.org/? -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net) Sent: Thursday, April 04, 2013 4:20 PM To: Shmuel Wolfson;

RE: PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Gillian Flato
If any of you guys use Live Cycle Designer like I do to make dynamic forms, you won't get that with any PDF Creator, only with Acrobat Pro. (Just sayin') -Gillian -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of

PDF and Alternatives to Acrobat {WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Stuart Rogers
On 2013-Apr-03 11:44 AM, Robert Lauriston wrote: > I virtually never edit the PDFs I generate myself, but I sometimes > use Acrobat to extract and combine pages from various PDFs, > consolidate comments from multiple copies of a PDF, and OCR scanned > documents. > > On Wed, Apr 3, 2013 at 8:40 AM,

PDF and Alternatives to Acrobat {WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Shmuel Wolfson
I apologize if this is off topic, but here is a list of Acrobat alternatives. (Please feel free to send me corrections or updates.) Free: - A free plug-in is available for Word 2007; comes with 2010 - Bullzip PDF Printer - PDF995 - PrimoPDF - CutePDF

PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Thanks for the list! It will help me during my evaluations soon. An addition to your list: "easyPDF" from BCL Technologies ($29.95) http://www.pdfonline.com/easypdf/pdf-printer/ And I think, but not sure, that Pdf995 costs ($9.95) to get "without a sponsor page" ... all their tools cost this,

PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Matt Sullivan
For anyone who has access to Macintosh software, PDF creation is native on the last few Mac OS. -Matt Matt R. Sullivan co-author Publishing Fundamentals: Unstructured FrameMaker 11 P: 949.388.5683 | C: 714.585.2335 | matt at mattrsullivan.com @mattrsullivan LinkedIn facebook

PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Rick Quatro
The key question to ask about these is do they support pdfMark PostScript commands. This is the technology that FrameMaker uses to get bookmarks, links, etc. in their PDFs. If you can't get these from the other tools, it would be a serious limitation in my opinion. Rick Quatro Carmen Publishing

PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Thanks, Rick! That is good input. Z -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rick Quatro Sent: Thursday, April 04, 2013 5:08 PM To: framers at lists.frameusers.com Subject: RE: PDF and Alternatives to

PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread VLM TechSubs
What about PDF Creator, http://www.pdfforge.org/? -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (Syed.Hosain at aeris.net) Sent: Thursday, April 04, 2013 4:20 PM To: Shmuel Wolfson; framers

PDF and Alternatives to Acrobat [WAS Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?]

2013-04-04 Thread VLM TechSubs
There is also PDFill PDF Editor, https://www.pdfill.com/pdf_tools_free.html. Elchanan -Original Message- From: VLM TechSubs [mailto:techs...@vibrantlivingministries.org] Sent: Thursday, April 04, 2013 5:23 PM To: 'Syed Zaeem Hosain (Syed.Hosain at aeris.net)'; 'Shmuel Wolfson'; 'framers

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-03 Thread Robert Lauriston
My copy of Acrobat 8 is already paid for and it can do a lot of things easyPDF can't. Are you sure you're using the same compression, font embedding, etc. settings when comparing performance? On Tue, Apr 2, 2013 at 9:35 AM, Syed Zaeem Hosain (syed.hos...@aeris.net) syed.hos...@aeris.net wrote:

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-03 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
My copy of Acrobat 8 is already paid for and it can do a lot of things easyPDF can't. Okay. I have not looked at the details in easyPDF yet, but as a fast PDF generator, I was quite pleased. But, I also do not do much editing of the PDF output. I use that file as the way to distribute

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-03 Thread Robert Lauriston
I virtually never edit the PDFs I generate myself, but I sometimes use Acrobat to extract and combine pages from various PDFs, consolidate comments from multiple copies of a PDF, and OCR scanned documents. On Wed, Apr 3, 2013 at 8:40 AM, Syed Zaeem Hosain (syed.hos...@aeris.net)

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-03 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
> My copy of Acrobat 8 is already paid for and it can do a lot of things > easyPDF can't. Okay. I have not looked at the details in easyPDF yet, but as a fast PDF generator, I was quite pleased. But, I also do not do much editing of the PDF output. I use that file as the way to distribute

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-03 Thread MamaRed Knight
One reason I ditched easyPDF creator and a couple of others is that the bookmarks I happen to like/use all the time weren't part of the deal. I did check in with support on a couple of the tools and they said "no, you can add them later." Not what I wanted to hear! On Wed, Apr 3, 2013 at 11:40

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-03 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Thanks for the info! Sounds like it will be important to do a thorough test to make sure that all the capabilities I need are there ... in whatever tool I end up going with. I won't do this test/study for a few more weeks to month probably though. For now, just the ultra-fast output file

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-03 Thread Robert Lauriston
I virtually never edit the PDFs I generate myself, but I sometimes use Acrobat to extract and combine pages from various PDFs, consolidate comments from multiple copies of a PDF, and OCR scanned documents. On Wed, Apr 3, 2013 at 8:40 AM, Syed Zaeem Hosain (Syed.Hosain at aeris.net) wrote: > But,

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-02 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Your point is well-taken. Perhaps, I should instead say that I will stop at version 11 and not upgrade to any future version of FrameMaker. The upgrade price was already getting too high for what I need/use from this tool - the previous upgrades at $199 per year were easier to justify, and I

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-02 Thread Rick Quatro
Nuance has a PDF creation tool that looks pretty good: http://www.nuance.com/products/pdf-converter-professional/index.htm Rick Quatro Carmen Publishing Inc. 585-283-5045 r...@frameexpert.com ___ You are currently subscribed to framers as

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-02 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Hi, Rick. It is, indeed, one of the products I intend to check more thoroughly soon - I have an much older version of this (that I used to convert PDF's into Word a number of years back), so I'd need to check a more recent version, of course. Of course, this is a bit more than just a PDF

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-02 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Your point is well-taken. Perhaps, I should instead say that I will stop at version 11 and not upgrade to any future version of FrameMaker. The upgrade price was already getting too high for what I need/use from this tool - the previous upgrades at $199 per year were easier to justify, and I

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-02 Thread Rick Quatro
Nuance has a PDF creation tool that looks pretty good: http://www.nuance.com/products/pdf-converter-professional/index.htm Rick Quatro Carmen Publishing Inc. 585-283-5045 rick at frameexpert.com

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-02 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Hi, Rick. It is, indeed, one of the products I intend to check more thoroughly soon - I have an much older version of this (that I used to convert PDF's into Word a number of years back), so I'd need to check a more recent version, of course. Of course, this is a bit more than just a PDF

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-02 Thread Robert Lauriston
My copy of Acrobat 8 is already paid for and it can do a lot of things easyPDF can't. Are you sure you're using the same compression, font embedding, etc. settings when comparing performance? On Tue, Apr 2, 2013 at 9:35 AM, Syed Zaeem Hosain (Syed.Hosain at aeris.net) wrote: > For example, with

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Hi, Kapil. Okay, I just got off the phone with somebody in the FrameMaker team. Her statement to me was that the Update Plan for FrameMaker is indeed either dead, or essentially not available anymore to anybody who has less than 10,000 points in the Adobe systems. The bottom line: all users

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Martinek, Carla
Syed - I've been using Frame since 1991 (Frame 2.0.) We've been evaluating MadCap Flare and were ready to switch, but when we looked at FM11 and the new multi-HTML output that appears to be as easy as Flare, it made us stop and take another look. We don't know which way we're going yet.. back

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Martinek, Carla
File Publish. It may only be active if you have the TCS4 suite installed. I'm no expert on this by any means... this is just a couple days of playing around with the trial version and seeing what happens. Shocked me at how simple it was to publish from unstructured Frame. Yes, it starts using

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Tori Muir
Question: MacCap's site lists upgrades as 'starting at $499' -- we'd love to find a more cost-effective alternative to FrameMaker. The v9 v11 $600 upgrade was a real kick in the pants to start seriously evaluating the cost of continuing to absorb FM's high upgrade fees vs the cost of

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Robert Lauriston
I believe the Publish command comes with TCS, but when I played with it the workflow seemed wrong. The simple workflow where you just create a RoboHelp project and link to (rather than import) FrameMaker source is not documented very well, if at all. I created a cheat sheet for my own future

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Robert Lauriston
Why pay anything to upgrade FrameMaker? Adobe hasn't added any features that I'd pay for since FM8 added Unicode support. I never do anything new with it so I never need support. What requirements do you have that FM9's not meeting? On Mon, Apr 1, 2013 at 12:02 PM, Tori Muir

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Tori Muir
We had a client that wanted line numbers in a document, a new feature in v11. We would not have upgraded otherwise. It was literally a 'if Frame can't number the lines, we put this back into Word' situation -- for a 400 page specification document. I cannot imagine the pain of trying to

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Hi, Tori, Your observation of top dollar for minimal improvement sounds right to me, unfortunately! I also only use Unstructured FrameMaker at this time, btw. Here is what I have spent on upgrading FrameMaker in the recent past few years (I did _not_ bother to include the upgrades _prior_ to

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Hi, Kapil. Okay, I just got off the phone with somebody "in the FrameMaker team". Her statement to me was that the Update Plan for FrameMaker is indeed either dead, or essentially not available anymore to anybody who has less than 10,000 points in the Adobe systems. The bottom line: all users

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Martinek, Carla
Syed - I've been using Frame since 1991 (Frame 2.0.) We've been evaluating MadCap Flare and were ready to switch, but when we looked at FM11 and the new multi-HTML output that appears to be as easy as Flare, it made us stop and take another look. We don't know which way we're going yet.. back

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Martinek, Carla
File > Publish. It may only be active if you have the TCS4 suite installed. I'm no expert on this by any means... this is just a couple days of playing around with the trial version and seeing what happens. Shocked me at how simple it was to publish from unstructured Frame. Yes, it starts

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Tori Muir
Question: MacCap's site lists upgrades as 'starting at $499' -- we'd love to find a more cost-effective alternative to FrameMaker. The v9 > v11 $600 upgrade was a real kick in the pants to start seriously evaluating the cost of continuing to absorb FM's high upgrade fees vs the cost of

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Robert Lauriston
I believe the Publish command comes with TCS, but when I played with it the workflow seemed wrong. The simple workflow where you just create a RoboHelp project and link to (rather than import) FrameMaker source is not documented very well, if at all. I created a cheat sheet for my own future

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Robert Lauriston
Why pay anything to upgrade FrameMaker? Adobe hasn't added any features that I'd pay for since FM8 added Unicode support. I never do anything new with it so I never need support. What requirements do you have that FM9's not meeting? On Mon, Apr 1, 2013 at 12:02 PM, Tori Muir wrote: > Question:

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Tori Muir
We had a client that wanted line numbers in a document, a new feature in v11. We would not have upgraded otherwise. It was literally a 'if Frame can't number the lines, we put this back into Word' situation -- for a 400 page specification document. I cannot imagine the pain of trying to

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Hi, Tori, Your observation of "top dollar for minimal improvement" sounds right to me, unfortunately! I also only use Unstructured FrameMaker at this time, btw. Here is what I have spent on upgrading FrameMaker in the recent past few years (I did _not_ bother to include the upgrades _prior_ to

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-04-01 Thread Robert Lauriston
Why do you feel a need to stop using FrameMaker just because you don't want to send Adobe any more money? I own a number of old Adobe apps that still work fine. I use Photoshop 5 and Acrobat 8 all the time. I still have FrameMaker 6 and Illustrator 7, though haven't had reason to install them on

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-25 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Thanks for the response, Kapil. Yes, I would like to get information - the last time, I bought a 2 year Update Plan directly at the Adobe web site (may have been the Adobe store?) in May of 2011, but cannot find that link on the site anymore. Please do let me know who I can speak to about this

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-25 Thread Kapil Verma
Hi Syed, This is Kapil Verma, Adobe Tech Comm Product Manager. Unfortunately, you have been given wrong information. We continue to offer upgrade plans for both FrameMaker and Acrobat. If you are interested in purchasing/renewing, I will be more than happy to put you in touch with the right

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-25 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Thanks for the response, Kapil. Yes, I would like to get information - the last time, I bought a 2 year Update Plan directly at the Adobe web site (may have been the Adobe store?) in May of 2011, but cannot find that link on the site anymore. Please do let me know who I can speak to about this

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-25 Thread Kapil Verma
Hi Syed, This is Kapil Verma, Adobe Tech Comm Product Manager. Unfortunately, you have been given wrong information. We continue to offer upgrade plans for both FrameMaker and Acrobat. If you are interested in purchasing/renewing, I will be more than happy to put you in touch with the right

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-23 Thread Anjaneai S
Hi Syed, Can you share us your contact details and preferred time to contact. We will call you to discuss it out. Thanks, Anjaneai On Fri, Mar 22, 2013 at 10:58 PM, Syed Zaeem Hosain (Syed.Hosain at aeris.net) wrote: > > You can still buy an upgrade to FrameMaker 11 on adobe.com. Maybe >

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-22 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
You can still buy an upgrade to FrameMaker 11 on adobe.com. Maybe they'll discontinue that in favor of TCS for the next release? I'm not sure I've had any reason to call support about FM10, so the lack of support isn't an issue. Hi, Robert. I already have FrameMaker version 11. Actually,

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-22 Thread Robert Lauriston
You can still buy an upgrade to FrameMaker 11 on adobe.com. Maybe they'll discontinue that in favor of TCS for the next release? I'm not sure I've had any reason to call support about FM10, so the lack of support isn't an issue. On Thu, Mar 21, 2013 at 6:00 PM, Syed Zaeem Hosain

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-22 Thread Anjaneai S
Hi Syed, Can you share us your contact details and preferred time to contact. We will call you to discuss it out. Thanks, Anjaneai On Fri, Mar 22, 2013 at 10:58 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) syed.hos...@aeris.net wrote: You can still buy an upgrade to FrameMaker 11 on

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-22 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
> You can still buy an upgrade to FrameMaker 11 on adobe.com. Maybe they'll > discontinue that in favor of TCS for the next release? > I'm not sure I've had any reason to call support about FM10, so the lack of > support isn't an issue. Hi, Robert. I already have FrameMaker version 11.

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-22 Thread Robert Lauriston
You can still buy an upgrade to FrameMaker 11 on adobe.com. Maybe they'll discontinue that in favor of TCS for the next release? I'm not sure I've had any reason to call support about FM10, so the lack of support isn't an issue. On Thu, Mar 21, 2013 at 6:00 PM, Syed Zaeem Hosain (Syed.Hosain at

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Hi, all. For some reason, I am unable to find the link and information for renewing my maintenance for FrameMaker and Acrobat at the Adobe.com web site. Maybe I am overlooking something obvious, but if anybody (Adobe personnel or otherwise) can send me a URL to go to, I'd greatly appreciate

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Matt Sullivan
Not sure on the browser issue…I use Safari to access, and no problems there.You should be able to track down a phone number there, and I've found their support to be quite good. (Please, no groaning about other TS departments!!!) -MattMatt R. Sullivanco-authorPublishing Fundamentals: Unstructured

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Matt Sullivan
Here's the web page I was directed to…http://helpx.adobe.com/x-productkb/policy-pricing/avl-help.html -MattMatt R. Sullivanco-authorPublishing Fundamentals: Unstructured FrameMaker 11P:714.960.6840 |C:714.585.2335 |m...@mattrsullivan.com@mattrsullivanLinkedInfacebookmattrsullivan.com On Mar 21,

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Thanks, Matt. I went to that URL and logged in, etc. I can see all my old purchases, renewals, notices, upgrade info, etc., but still cannot find any link to where I can renew! Time to chat with them, I guess! Thanks again, Z From: Matt Sullivan [mailto:m...@mattrsullivan.com] Sent:

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Ed Nodland
If the problem you are having is the license expired bug this web page will provide the patch to correct the problem. http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html Ed On Thu, Mar 21, 2013 at 11:28 AM, Matt Sullivan m...@mattrsullivan.comwrote: Here's the web page I

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Robert Lauriston
I had to phone them. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Um, no. Not the license expired message – this request has to do with maintenance renewal for updates. Thanks anyway, Z From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ed Nodland Sent: Thursday, March 21, 2013 11:39 AM Cc:

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Robert Lauriston wrote: I had to phone them. Ok-a-a-y ... I am confused now. I just spoke with an Adobe sales rep who claims that they are no longer offering the Upgrade Plan for Acrobat and FrameMaker ... huhn!?!? Even though, Adobe sent me an e-mail in late January reminding me that my

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Matt Sullivan
Eek!My plan is for the TCS, so I don't know what they've done with the individual plans.I do know that they stopped selling new maintenance for FM as a point product.-MattMatt R. Sullivanco-authorPublishing Fundamentals: Unstructured FrameMaker 11P:714.960.6840 |C:714.585.2335

RE: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
The confusing part is that they sent me an e-mail in January - just 6 to 8 weeks ago - saying that it was getting close to the time to renew!!! I have individual plans for FrameMaker and Acrobat - both expiring in May. :( Z From: Matt Sullivan [mailto:m...@mattrsullivan.com] Sent: Thursday,

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Hi, all. For some reason, I am unable to find the link and information for renewing my maintenance for FrameMaker and Acrobat at the Adobe.com web site. Maybe I am overlooking something obvious, but if anybody (Adobe personnel or otherwise) can send me a URL to go to, I'd greatly appreciate

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Matt Sullivan
Hi Z, Can you contact the vendor you used to purchase the contract? I get notices from Adobe directly to update the contract?did you get the same? Did you log into licensing.adobe.com? -Matt Matt R. Sullivan co-author Publishing Fundamentals: Unstructured FrameMaker 11 P: 714.960.6840 | C:

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Thanks, Matt. The last time I did this, I bought it at the Adobe web site (no vendors involved) ... I did, indeed, go to licensing.adobe.com and log in, but for some reason, I cannot find the link to get to the renewal page for paying for it, etc. Could it be a stupid browser issue? Meaning

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Matt Sullivan
Not sure on the browser issue?I use Safari to access, and no problems there. You should be able to track down a phone number there, and I've found their support to be quite good. (Please, no groaning about other TS departments!!!) -Matt Matt R. Sullivan co-author Publishing Fundamentals:

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Matt Sullivan
Here's the web page I was directed to? http://helpx.adobe.com/x-productkb/policy-pricing/avl-help.html -Matt Matt R. Sullivan co-author Publishing Fundamentals: Unstructured FrameMaker 11 P: 714.960.6840 | C: 714.585.2335 | matt at mattrsullivan.com @mattrsullivan LinkedIn facebook

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Ed Nodland
If the problem you are having is the "license" expired" bug this web page will provide the patch to correct the problem. http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html Ed On Thu, Mar 21, 2013 at 11:28 AM, Matt Sullivan wrote: > Here's the web page I was directed to? >

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Robert Lauriston
I had to phone them.

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Um, no. Not the license expired message ? this request has to do with maintenance renewal for updates. Thanks anyway, Z From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ed Nodland Sent: Thursday, March 21, 2013 11:39 AM Cc: framers at

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Robert Lauriston wrote: > I had to phone them. Ok-a-a-y ... I am confused now. I just spoke with an Adobe sales rep who claims that they are no longer offering the Upgrade Plan for Acrobat and FrameMaker ... huhn!?!? Even though, Adobe sent me an e-mail in late January reminding me that my

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Matt Sullivan
Eek! My plan is for the TCS, so I don't know what they've done with the individual plans. I do know that they stopped selling new maintenance for FM as a point product. -Matt Matt R. Sullivan co-author Publishing Fundamentals: Unstructured FrameMaker 11 P: 714.960.6840 | C: 714.585.2335 |

Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

2013-03-21 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
The confusing part is that they sent me an e-mail in January - just 6 to 8 weeks ago - saying that it was getting close to the time to renew!!! I have individual plans for FrameMaker and Acrobat - both expiring in May. :( Z From: Matt Sullivan [mailto:m...@mattrsullivan.com] Sent: Thursday,