Re: Frame crash on Windows under parallels

2014-07-02 Thread Wim Hooghwinkel - idtp
...@idtp.eu] Sent: Tuesday, June 24, 2014 8:09 PM To: Alan Houser Cc: framers@lists.frameusers.com; Adobe Technical Communication Subject: Re: Frame crash on Windows under parallels Hi Alan, I also had the impression it had to do with the mouse. But lately it aso happened when my

Re: Frame crash on Windows under parallels

2014-06-25 Thread Davis, David
-0400 From: M Lee marthale...@gmail.com To: Wim Hooghwinkel - idtp w...@idtp.eu Cc: framers@lists.frameusers.com framers@lists.frameusers.com, Adobe Technical Communication techc...@adobe.com Subject: Re: Frame crash on Windows under parallels Message-ID

RE: Frame crash on Windows under parallels

2014-06-25 Thread Harding, Dan
@lists.frameusers.com Subject: Re: Frame crash on Windows under parallels I was told to ... reinstall my OS - at this point it should have become clear to you that you were speaking to an idiot. It's like calling a plumber because you have a leaky pipe, and they tell you to demolish your house and build

RE: Frame crash on Windows under parallels

2014-06-25 Thread Davis, David
@lists.frameusers.com Subject: RE: Frame crash on Windows under parallels Well, in all fairness, it is *a* solution, although probably not *the* solution. :) -Dan -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Davis

Frame crash on Windows under parallels

2014-06-24 Thread Wim Hooghwinkel - idtp
Hi, I often get a frame crash when scrolling a page horizontally. Error message: Crash in HScrollTrack: 2044 This happens when I’m working with a remote screen (or beamer, while giving training…) or even on my laptop screen. I’m using Windows7 Ultimate running in Parallels (lots of memory

Re: Frame crash on Windows under parallels

2014-06-24 Thread Alan Houser
believe I've raised this with Adobe, but I would be grateful if you did. -Alan --- Alan Houser Group Wellesley, Inc. Consultant and Trainer, Technical Publishing arh on Twitter 412-450-0532 On 6/24/14, 8:53 AM, Wim Hooghwinkel - idtp wrote: Hi, I often get a frame crash when scrolling a page

Re: Frame crash on Windows under parallels

2014-06-24 Thread M Lee
haven't had time to try either. If you find a solution, please share. Thanks. Martha Lee On Tue, Jun 24, 2014 at 8:53 AM, Wim Hooghwinkel - idtp w...@idtp.eu wrote: Hi, I often get a frame crash when scrolling a page horizontally. Error message: Crash in HScrollTrack: 2044 This happens

Re: Frame crash on Windows under parallels

2014-06-24 Thread Wim Hooghwinkel - idtp
: Frame crash on Windows under parallels Hi, I often get a frame crash when scrolling a page horizontally. Error message: Crash in HScrollTrack: 2044 This happens when I’m working with a remote screen (or beamer, while giving training…) or even on my laptop screen. I’m using

Re: Frame crash on Windows under parallels

2014-06-24 Thread Wim Hooghwinkel - idtp
Hi Alan, I also had the impression it had to do with the mouse. But lately it aso happened when my mouse was dead (battery…). Especially when a book is open (or a ditamap) and some pods/panels, the document screen gets smaller and can not show the complete page. Scrolling left or right causes

Re: Frame crash on Windows under parallels

2014-06-24 Thread gr...@hedgewizard.net
Makes me wonder if it is a buffer or video driver issue. Grant On June 24, 2014 at 8:39 AM Wim Hooghwinkel - idtp w...@idtp.eu wrote: Hi Alan, I also had the impression it had to do with the mouse. But lately it aso happened when my mouse was dead (battery…). Especially when a book is

Re: Frame crash on Windows under parallels

2014-06-24 Thread Art Campbell
OK, this really isn't a slam -- honest. But you guys are complaining about buggy behavior in an operating environment, an emulator, that is not supported by Adobe. And from the sound of it, it's a pretty good bet that the device drivers for monitors or UI devices and the lack of signalling

Re: Frame crash on Windows under parallels

2014-06-24 Thread Scott Prentice
I think that the difference here is that this probably *only* happens with FM. If it was all (or at least other) apps, then it would likely be an OS or VM issue, but if it's just FM, then there's probably something slightly incompatible being done in FM that Adobe should be aware of. Granted,

Re: Frame crash on Windows under parallels

2014-06-24 Thread Steve Rickaby
At 10:57 -0400 24/6/14, Art Campbell wrote: But you guys are complaining about buggy behavior in an operating environment, an emulator, that is not supported by Adobe. I'm sure this is true, Art, but I'm also fairly sure that it's an operating environment that Adobe would nevertheless wish to

Re: Frame crash on Windows under parallels

2014-06-24 Thread Alan Houser
I'm pleased to hear this! I would like to acknowledge Saibal and the rest of the FrameMaker team for the amount of personal attention they provide to members of the FrameMaker community. We often forget that FrameMaker is a deep, rich, complex product, with many different business

FRAME CRASH

2008-08-04 Thread Michael Zaichenko
Hello All, running into a weird problem. Never happened to me. I open Frame (7.1, on XP) and when I press Ctrl+Alt+l (to make something lower case) or even when no document is open, Frame crashes with the usual error screen. Now when I do Ctrl+Alt+shift+l it goes fine. Does anyone know what

I need a Frame crash course!

2007-06-20 Thread Nina Rogers
Hi all! I learned of this list through techwr-l and have just joined because I am pretty much going to need to give myself a crash course in FM within the next couple of weeks. My tech-writing experience is in Word, but I'm thrilled that I'll be able to learn FrameMaker (finally), since it's

Re: I need a Frame crash course!

2007-06-20 Thread Stuart Rogers
Nina Rogers wrote: Hi all! I learned of this list through techwr-l and have just joined because I am pretty much going to need to give myself a crash course in FM ... Are there any other good resources that I should be using? ... Nina, Have a look at the template primer (and maybe

I need a Frame crash course!

2007-06-20 Thread Nina Rogers
Hi all! I learned of this list through techwr-l and have just joined because I am pretty much going to need to give myself a crash course in FM within the next couple of weeks. My tech-writing experience is in Word, but I'm thrilled that I'll be able to learn FrameMaker (finally), since it's

I need a Frame crash course!

2007-06-20 Thread Stuart Rogers
Nina Rogers wrote: > Hi all! > > > > I learned of this list through techwr-l and have just joined because I > am pretty much going to need to give myself a crash course in FM ... > > Are there any other good resources that I should be using? ... Nina, Have a look at the template primer

I need a Frame crash course!

2007-06-20 Thread Steve Rickaby
At 09:16 -0400 20/6/07, Nina Rogers wrote: >...and am waiting with bated breath for Publishing Fundamentals: FrameMaker 7 >to arrive at my doorstep in hopes that it will provide the key to the FM >universe. It will. >Are there any other good resources that I should be using? I have been a

Re: Frame Crash with Internal Error: 7004, 6052770, 7652963, 0

2006-09-01 Thread Klaus Daube
On 30 Aug 2006 at 15:35, Kevin Hunter wrote: I have a problem with Frame crashing when generating a PDF from a book, that I was wondering if anyone could shed light on. This is the situation: 1. It happens after the tps file has (almost) finished generating. By the 'almost', I mean that

Frame Crash with Internal Error: 7004, 6052770, 7652963, 0

2006-09-01 Thread Klaus Daube
On 30 Aug 2006 at 15:35, Kevin Hunter wrote: > I have a problem with Frame crashing when generating a PDF from a book, > that I was wondering if anyone could shed light on. This is the situation: > > 1. It happens after the tps file has (almost) finished generating. By the > 'almost', I mean

Frame Crash with Internal Error: 7004, 6052770, 7652963, 0

2006-08-31 Thread Rick Quatro
Hi Kevin, Books can get corrupted, so I would try the following two things. 1) Save the book as a MIF file. Reopen the MIF file and save it back to a .book file and then try making the PDF. 2) If that doesn't work, create a brand new .book file and add the components to it. Rick Quatro Carmen

Frame Crash with Internal Error: 7004, 6052770, 7652963, 0

2006-08-30 Thread Kevin Hunter
Hi all, I have a problem with Frame crashing when generating a PDF from a book, that I was wondering if anyone could shed light on. This is the situation: 1. It happens after the tps file has (almost) finished generating. By the 'almost', I mean that frame crashes, but if I open the tps file

Frame Crash with Internal Error: 7004, 6052770, 7652963, 0

2006-08-30 Thread Kevin Hunter
Hi all, I have a problem with Frame crashing when generating a PDF from a book, that I was wondering if anyone could shed light on. This is the situation: 1. It happens after the tps file has (almost) finished generating. By the 'almost', I mean that frame crashes, but if I open the tps file

unavailable figures make Frame crash

2006-01-26 Thread Jakob Fix
Rick, Shlomo, thanks for your replies. On 25/01/06, Shlomo Perets wrote: > Jakob, > > You wrote: > > >we have the following problem on a couple of machines, with different > >documents: > > > >If, on opening a file with missing figures, the user chooses to skip > >this (and possibly all other

unavailable figures make Frame crash

2006-01-25 Thread Jakob Fix
Hello, we have the following problem on a couple of machines, with different documents: If, on opening a file with missing figures, the user chooses to skip this (and possibly all other figures), Frame crashes. Occurs on some machines, not all of them. Frame is +SGML 5.5.6, Windows is 2000 or

unavailable figures make Frame crash

2006-01-25 Thread Jakob Fix
Hello, we have the following problem on a couple of machines, with different documents: If, on opening a file with missing figures, the user chooses to skip this (and possibly all other figures), Frame crashes. Occurs on some machines, not all of them. Frame is +SGML 5.5.6, Windows is 2000 or

unavailable figures make Frame crash

2006-01-25 Thread Shlomo Perets
Jakob, You wrote: >we have the following problem on a couple of machines, with different >documents: > >If, on opening a file with missing figures, the user chooses to skip >this (and possibly all other figures), Frame crashes. > >Occurs on some machines, not all of them. Frame is +SGML 5.5.6,

unavailable figures make Frame crash

2006-01-25 Thread Rick Quatro
Hi Jakob, This is a known bug with Frame 5.5.6 and 6 with Windows XP. There is a patch for 6 but I don't think there is one for 5.5.6. Rick Quatro Carmen Publishing 585-659-8267 www.frameexpert.com Hello, we have the following problem on a couple of machines, with different documents: If,