of the time base for the 2nd
CPU (I wouldn't call it a realtime clock). Anyway, if Logitech builds
hardware with such tolerances, they should feel the need to implement a
design that can handle them.
--
0xdeadbeef
Yeah, let's just not assume the obvious if anything else works like a
charm.
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uess too much money was invested in the MYSB server
infrastructure instead of putting a little thought in a sensible system
design. And now it's probably too late for the responsibles to admit
their failure.
--
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--
n system design.
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___
Radi
speakers.
So sooner or later, Logitech will have to reconsider their attitude
towards their customers or they will go down in flames. Well ok, the
Squeezebox brand will. And that's a shame.
--
0xdeadbeef
-
ld stick a cheap LCD alarm clock to its
back with some duct tape.
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It's just that half a year ago, they broke the alarm
completely and only after several months, they managed to get it at
least back to the "works correctly in 3 of 5 cases" scenario.
--
0xdeadbeef
-
han a year, it's kinda optimistic to assume that the
very same people will be able to implement a solid level monitoring.
Heck, not even switching off the damn thing really works and you
wouldn't think you could mess something as basic as th
are and how lousy
Logitech's customer care really is. Every potential customer who's
scared away hurts Logitech ten times more than any bug report or
support call. And oh yeah, they should be hurt for treating their
customers this way.
--
0xdeadbeef
-
And as predicted, they couldn't resist.
--
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re away the unhappy newbies by talking them in
believing that there are no problems and that the unhappy users are a
minority. Both is not true.
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0xdeadbeef
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erything is great if we just deny the
truth" attitude contributed to this thread. Did it make the software
better, did it make the problems go away, did it make any sense? Nope?
Yeah, so why don't you just let it be t
one underpaid programmer is able to implement at least
this basic functionality in a few months, it is simply inexcusable that
the basic functionality is still not working one whole year after the
release.
--
0xdeadbeef
blah
--
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___
the blatant issues.
The only explanation really seems to be that they just don't care. They
don't care to frustrate their customers, they don't care to lose their
customers, they don't care to ruin the brand.
> If you don't understand this, I'm afraid there
you want to be it that way. And this is not a problem of local
network setup just because you don't see the existing issues.
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ght the SB Radio. And
replacing the King of crap with a Baron of crap doesn't sound like such
a good deal to me.
Besides, just to make this clear: in my humble opinion it's beneath
contempt to call justified criticism "whining" and everybody who does
so is not really worth
Either you replied to something else or you didn't get a single word I
wrote. Anyway, another completely pointless contribution.
--
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.
As a side note: one year ago, I really wanted to update my SB3 to a
Touch. I wanted to buy a Touch as present for my sister and at least
two of my colleagues were interested in the Touch because I praised my
SB3 so much and the Touch seemed to be better in every possible way.
Tha
, all these devices had some or or less
severe quirks, but at least the basic functionality worked. Not a
single one had a software design that was so completely broken and
flawed to the core. It's a shame and I would be surprised if the brand
survived another two years.
--
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They weren't, they won't and they don't seem to care.
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it worked completely flawlessly the last time. Must have been back
in February or so.
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thing else is still more or less as crappy as it was with
the initial release. A bit of improvement in one release is followed by
a more or less severe regression in the next one. It's not like there
was any kind of solid improvement in all this time.
--
Well, they were not able to fix it in one year, so why do you think the
next update will fix it?
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Or buy something that actually works.
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have nothing sensible to utter?
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that they
don't know about all the issues.
Besides: if this is just a user forum that Logitech doesn't care about,
why does the "Logitech Squeezebox Software Program Manager" place all
these euphemistic sticky postings?
--
0xdeadbeef
---
out being fixed. Guess this
great reliability is also the reason for all the overwhelming reviews
on Amazon.
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Vi
all in 9 of 10 cases.
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___
27;t drive.
Soulkeeper;576589 Wrote:
> I hear that 'Sonos'
> (http://www.sonos.com/Default.aspx?rdr=true&LangType=1053) users are
> generally pretty happy with their systems. You may want to check it
> out. Good luck to
ime since the
release in which the Logitech folks were not able or willing to fix
this mess makes it quite unlikely that the Radio will everwork as
advertised or as any normal customer would expect.
So I guess it's time to abandon all ho
as a standalone internet Radio, let alone a internet Radio clock,
it's just a bad joke.
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life.
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___
Radio mailing
Quality of connection is not the issue, quality of software is.
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et the needed amount of people able to do the
job.
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y software updates.
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__
e a little better than the completely broken state of the last
weeks, but that's not so difficult anyway.
As I already assumed, they have either not found the root cause yet or
were not able to fix it, e.g. since the whole system design is way too
screwed up.
*SIGH*
--
0x
is still broken to a degree.
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Nice euphemism for saying: we still couldn't really fix it nearly 10
months after the release of the Radio. Solid software design ;)
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lly know a little bit about software design and who care about
their customers.
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architecture of the new SB devices is.
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;s time to abandon all hope and get a working device. The only
question is if there's one which is MUCH better. Maybe the Dash could
be an alternative - but it's not released yet in Europe.
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0xdead
prising if this would change in the next 8 months.
--
0xdeadbeef
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athetic this
is.
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___
Radi
e blame on the customers or tell someone who wants to use MYSB to
use a server instead, they claim that this was not a valid wish and you
should go somewhere else if you don't think that their futile "help"
was no helpful at all.
Now how constructive
more upsetting that some of the people who demand that we
should keep quiet in the Radio forum don't even own a Radio.
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View th
h and every thread that tries to discuss the blatant bugs of the
Radio is destroyed by the very same people who try to put the blame for
each and every design flaw on the user.
--
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0xdeadbeef's Pro
ld
ever be.
--
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___
Rad
? As far as I know, this is a a forum
for users, not one to soft-soap Logitech. If lots of users are unhappy,
this becomes an unhappy place. But don't blame this on the users, blame
it on Logitech instead.
--
0xdea
orts and then set to resolved some months or years later without
being resolved.
A bug tracker is a neat idea, but it simply doesn't work. Especially if
there are hundreds of people writing reports and only two or three who
have to manage them and thus tend to "resolve" them one
e function, the Logitech developers would easily
overcome this limit.
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.
--
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___
Radio mailing
crappy
design implemented by laymen. In the last 8 months, the only thing that
was really improved was the minimum dimming level. Come on, 8 months and
still the most basic things don't work or a done in the dumbest possible
way.
--
0xdeadbeef
-
swer is: return it if you still can and maybe look
at it again in a year or so (if the brand still exists then). Write a
negative review on Amazon. Never buy an alpha software product again
even if the brand was once a gr
e or willing to really fix this mess.
--
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me- things worked with 7.4.2.
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d is a slap in the
face of everybody who bought a SB Radio because he believed in
Logitech's promises.
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View this thread: ht
issues to a usable degree, not only the stopping of
streams. So either they introduced more bugs than they think or they
didn't properly fix the one they introduced in 7.5.0.
--
0xdeadbeef
0xdeadbeef&
else.
Now really: how can someone possible think that this same pointless
response is worth to be posted over and over and over and over again?
--
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7.5.0 came out.
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___
nothing.
All the reports I filed last year for the Radio were
closed/merged/ignored as well, so why do you think that filing new bug
reports over and over again would change the minds of the Logitech
folks who obviously decided to simply ignore all the
ff without rebooting it or pulling the plug. And of course
the alarm is not working (fallback alarms, random stopping, no alarm at
all etc.). It's really not so hard to reproduce all of this. Simply try
to use the Radio for a few days without a local server.
gs on
Amazon etc. seems to be a better way to tell Logitech how badly they
handle this situation.
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trust a device to not power on and make nonsense if it's
not even able to power down or keep the setting for its background
color?
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at all.
I'm tired and frustrated. My colleagues brag of their Chumbies and I
can only claim that my alarm works correctly two or three times in a
month. This is devastating.
--
0xdeadbeef
0xdeadbeef's Pro
minutes
ago, I feel like taking a hammer and smashing it to smithereens.
--
0xdeadbeef
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nd like this. Please finally hire
some people who actually have some development skills and experience to
fix this mess.
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ftware in the Radio. No reboot,
no connection drop, no whatever.
Now really, I started to rely on the Radio after the 7.4.2 release and
(more importantly) the server fixes in February, but 7.5.0 made
everything much worse than it eve
stops after a random time or switches to the backup alarm
> after a random time or starts with the backup alarm.
Claiming that somebody said something that he didn't just to tell him
this was wrong is kinda, well ...
read my post.
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___
R
es in 7.5
screwed this up again.
Hell, Logitech, you really want to sink this ship, don't you?
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ad as it is now. They should sell this thing as Tamagotchi for
technophile masochists. It is currently a bad joke to promote it as
bedside radio.
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te anaccomplishment in a way.
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o make the Radio as reliable as any cheap
alarm clock.
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the Radio might live up to my expectations,
but with all the nice new devices coming up (Sony Dash etc.), I'm not
sure if I want to wait that much longer.
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s and the catastrophic delay of the Touch will put a
disgraceful end to the whole product line.
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View this th
ke 99% reliable.
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__
Ok, sounds better.
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st of the fixes in.
This so -not- helpful. Have you even ever tried to use the Radio
without a local server? No? Surprise!
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View thi
re so many internet radios on the market in the meantime and
while they might suck in other aspects, at least the basic functionality
is working.
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uot;) or haven't really found it yet.
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__
any better.
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___
Rad
screw up a server setup so
severely and isn't able to fix it in two months.
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again or my router decides to reboot for some reason.
So again: the alarm is only reliable under perfect conditions and any
kind of reconnection during the night has obviously not been considered
by the software designers at all.
--
with the alarm function. If you live
in Europe and want to use the Radio via MYSB, you won't.
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d WPA, there's no problem with WLAN.
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What I meant is that e.g. several menu functions aren't working either
after a reconnection. E.g. setting the alarm time via the according
button doesn't work. So most obviously the whole design is spoiled, not
only the alarm applet.
--
what happens for me.
--
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tly these issues are
ignored and/or denied by Logitech and obviously no work whatsoever was
done to fix the major design flaws.
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outer reconnects at night, there is
a 90% chance that the Radio will misbehave afterwards. It is obviously
not the changed IP, but the reconnect process, which can take 2 minutes
or so. Afterwards both sides -think- they are still connected, but the
Radio behaves errat
tions.
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___
Radio mailing
talks of a general problem, not one related to
SqueezeOS devices.
Well at least they did comment after two long weeks of ignoring this.
Even if the comment is misleading and much too late.
--
0xdeadbeef
which is always in standby and
you're using the alarm feature via MYSB and you never have issues? If
so: are you using an internet connection via cable with a fixed IP by
chance?
--
0xdeadbeef
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Tony T;495349 Wrote:
> I'm located in the US (East Coast) and connect to the logitech server in
> Sunnyvale CA.
So much about reading other people's posts...
--
0xdeadbeef
0xdeadbeef
t least the
most basic functions fixed as soon as possible.
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kphinney;495268 Wrote:
> Ouch. 0xdeadbeef excluded, does this happen to you others? Myself,
> running two or three streams simultaneously, nearly every day, on two
> SB3s and one Transporter I have yet to be - ever- disconnected, hung up,
> or missed an alarm in greater than a yea
font size and have to live with a "now playing"
screen with an unreadable clock.
Also two weeks ago, the European MYSB server went down and as it was up
again, no Controller or Radio in whole Europe could connect to MYSB
while the "classic" devices could still connect. So also
, but e.g. for my parents only the
printed word counts.
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ot supposed to use it as bedside radio. Then
disinherison would be inevitable.
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and it comes without
any kind of manual. It's ok for people who like playing around with new
toys, have a high frustration tolerance and are happy to work around
bugs every 2nd time they use it.
--
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