Re: [rt-users] Attachments don't reach database for one user

That did the trick. Thanks!! chanel From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Dustin Graves Sent: Thursday, March 24, 2016 4:49 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Attachments don't reach database for one user Hi Chanel, I have

Re: [rt-users] Attachments don't reach database for one user

s-boun...@lists.bestpractical.com] On Behalf Of Dustin GravesSent: Thursday, March 24, 2016 3:09 PMTo: rt-users@lists.bestpractical.comSubject: Re: [rt-users] Attachments don't reach database for one user Hi Chanel, On Mar 24, 2016, at 5:58 PM, Chanel Wheeler <chanel.whee...@yavapai.us> wrote: Further experim

Re: [rt-users] Attachments don't reach database for one user

All other unprivileged users can attach files. chanel From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Dustin Graves Sent: Thursday, March 24, 2016 3:09 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Attachments don't reach database for one user Hi

Re: [rt-users] Attachments don't reach database for one user

Hi Chanel, > On Mar 24, 2016, at 5:58 PM, Chanel Wheeler wrote: > > Further experimentation has revealed that if the user sends an attachment by > email it works (doesn’t via the web interface). Also, if I promote the user > to the privileged level then she can add

Re: [rt-users] Attachments don't reach database for one user

but it had no effect. chanel From: Chanel Wheeler Sent: Tuesday, March 15, 2016 9:31 AM To: 'Dustin Graves' Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Attachments don't reach database for one user Yes, everything in the ticket shows up for the faulty user except

Re: [rt-users] Attachments don't reach database for one user

On Tue, Mar 15, 2016 at 9:31 AM, Chanel Wheeler wrote: > Yes, everything in the ticket shows up for the faulty user except for the > attachment. The rights for this user and other basic users of the system > are the same. > > > Is that user using Outlook? Might it be

Re: [rt-users] Attachments don't reach database for one user

@lists.bestpractical.com Subject: Re: [rt-users] Attachments don't reach database for one user On Mar 10, 2016, at 5:09 PM, Chanel Wheeler <chanel.whee...@yavapai.us<mailto:chanel.whee...@yavapai.us>> wrote: Hi all, Hi Chanel, I have one user that has used RT for a while with

Re: [rt-users] Attachments don't reach database for one user

> On Mar 10, 2016, at 5:09 PM, Chanel Wheeler wrote: > > Hi all, Hi Chanel, > I have one user that has used RT for a while with no problems. Recently, her > attachments to web tickets ceased coming through. I’ve watched her add > attachments and they appear to

[rt-users] Attachments don't reach database for one user

Hi all, I have one user that has used RT for a while with no problems. Recently, her attachments to web tickets ceased coming through. I've watched her add attachments and they appear to upload successfully but there's no trace of them in the Attachments table. We tried multiple browsers and