[rt-users] autocreate

2012-03-05 Thread Jonathon Doran
AutoCreate got me to thinking about how nice it would be if new users could create themselves (in an unpriv state) via the web interface. I've tried setting AutoCreate and WebExternalAuto to 1, but am still required to have a valid login. Given that I've misunderstood these variables, is

Re: [rt-users] Autocreate external users

2011-12-08 Thread Ruslan Zakirov
On Fri, Dec 2, 2011 at 10:49 PM, Yan Seiner y...@seiner.com wrote: I need to allow for the automatic creation of unprivileged users when we get emails from outside.  Right now I create privileged users when they log in via LDAP: Set($AutoCreateNonExternalUsers, 1); Set($AutoCreate,

[rt-users] Autocreate external users

2011-12-02 Thread Yan Seiner
I need to allow for the automatic creation of unprivileged users when we get emails from outside. Right now I create privileged users when they log in via LDAP: Set($AutoCreateNonExternalUsers, 1); Set($AutoCreate, {Privileged = 1}); Now I need to create unprivileged users on emails from

Re: [rt-users] Autocreate unprivileged users

2011-11-16 Thread Kevin Falcone
On Tue, Nov 15, 2011 at 03:00:42PM -0800, Yan Seiner wrote: I have 4.0.2 set up to autocreate privileged users authenticated through LDAP. I'm pretty sure I had 3.8.10 set up to autocreate unprivileged users who did not authenticate through LDAP. I can't figure out how to do this in 4.0.2.

Re: [rt-users] Autocreate unprivileged users

2011-11-16 Thread Izz Abdullah
Subject: Re: [rt-users] Autocreate unprivileged users On Tue, Nov 15, 2011 at 03:00:42PM -0800, Yan Seiner wrote: I have 4.0.2 set up to autocreate privileged users authenticated through LDAP. I'm pretty sure I had 3.8.10 set up to autocreate unprivileged users who did not authenticate through

[rt-users] Autocreate unprivileged users

2011-11-15 Thread Yan Seiner
I have 4.0.2 set up to autocreate privileged users authenticated through LDAP. I'm pretty sure I had 3.8.10 set up to autocreate unprivileged users who did not authenticate through LDAP. I can't figure out how to do this in 4.0.2. In other words, the functionality I need is: A user tries to

[rt-users] AutoCreate with Group Membership.

2011-09-22 Thread Jason Hawthorne
We are running 4.0.2 with external authentication to LDAP and would like to auto create privileged users with membership to a specific group. I can see that by setting Set($AutoCreate, {Privileged = 1}); You can update the privileged attribute in their profile but this does not seem to be

Re: [rt-users] AutoCreate with Group Membership.

2011-09-22 Thread Kevin Falcone
On Thu, Sep 22, 2011 at 08:18:31PM +, Jason Hawthorne wrote: We are running 4.0.2 with external authentication to LDAP and would like to auto create privileged users with membership to a specific group. I can see that by setting RT-Authen-ExternalAuth or WebExternalAuth

Re: [rt-users] Autocreate ticket when sent an email

2010-09-24 Thread Kenneth Crocker
Ashrock, If you're using any form of authentication for users, that will take precedence before any Auto Add settings or Global/Queue privileges. If you have all the auto add settings ($AutoCreateNonexternalUsers ,1 $AutoCreate, 'Privileged=0 or 1) and the email user doesn't pass LDAP (for

[rt-users] Autocreate ticket when sent an email

2010-09-23 Thread Ashrock
Hi, This is a quick question whose answer was not clear in the forums. May be if someone can answer will help in future for others too. RT should autocreate a ticket and send a confirmation to the requestor stating that a ticket has been created. So, does the requestor should be a member of

Re: [rt-users] Autocreate ticket when sent an email

2010-09-23 Thread Gary Greene
On 23/9/10 2:15 PM, Ashrock mdashraf@gmail.com wrote: Hi, This is a quick question whose answer was not clear in the forums. May be if someone can answer will help in future for others too. RT should autocreate a ticket and send a confirmation to the requestor stating that a ticket

[rt-users] Autocreate user from body of e-mail

2009-12-08 Thread Brot Stéphane
Hello, We have a support web form that send e-mails. These e-mails come always with the same 'generic' sender address. But the e-mail address of the requestor is in the body of the e-mail. I would like to manage these support requests with RT. Would it be possible to check/autocreate user

Re: [rt-users] Autocreate user from body of e-mail

2009-12-08 Thread Kevin Falcone
On Tue, Dec 08, 2009 at 09:09:15AM +0100, Brot Stéphane wrote: Hello, We have a support web form that send e-mails. These e-mails come always with the same 'generic' sender address. But the e-mail address of the requestor is in the body of the e-mail. I would like to manage these support

[rt-users] Autocreate random passwords only for non-domain tickets?

2006-08-24 Thread Troy Orion Cox
Hi, I've got the LDAP authentication and account auto creation working great with RT. However, it would be nice to have random passwords (Using the AutogeneratedPassword template) e-mailed only for users that can't be authenticated by LDAP. I looked through the RT modules for authentication,

Re: [rt-users] Autocreate uses + Active directory

2006-08-02 Thread Dario Luis Coneglian Oliveros
You should add the code from LdapAutocreateAuthCallback into ${RTHOME}/local/html/Callbacks/LDAP/autohandler/Auth if you haven't done it yet. You can find this code at http://wiki.bestpractical.com/index.cgi?LdapAutocreateAuthCallback. Hope it helps. Drio Jason Prouty wrote: I have

[rt-users] Autocreate uses + Active directory

2006-08-01 Thread Jason Prouty
I have managed to get my authentication to work against my active directory However it does not create the users for me so I have to manually create the user and then it authenticate against my AD What am I missing? Here is my RT_Sitecofig Set($WebExternalAuth , '1');