[twitter-dev] Re: Twitter search question

2011-06-14 Thread Brian Sutorius
in as the account, and we'll get back to you. Brian Sutorius Twitter API Policy On Jun 14, 9:06 am, Casey Wilson cas...@downlifesroad.com wrote: Hey all, I understand this is probably the wrong forum for this, but if you could point me in the right direction I'd be appreciative. We have a question

[twitter-dev] Re: Clarification on Geolocation TOS

2011-05-16 Thread Brian Sutorius
Hi Johnathan, Sorry for any confusion. This policy item requires that if you cache Twitter geo data, it must be stored with the rest of the tweet from where it came (including tweet text). Hope that helps, Brian Sutorius Twitter API Policy On May 16, 9:41 am, Johnathan Rush rus...@gmail.com

[twitter-dev] Re: ToS and redistribution of aggregate analysis results

2011-05-16 Thread Brian Sutorius
, you can also attach a list of the tweet IDs from your data set (just not their full tweet text or the tweet objects). Thanks, Brian Sutorius Twitter API Policy On May 16, 12:27 pm, amacinho a...@herdagdelen.com wrote: Hello, I have been using Twitter API for research purposes and created

[twitter-dev] Re: App got switched to 'read-only' access, now can't switch back to 'read-write'

2011-05-11 Thread Brian Sutorius
If you're not editing your application at http://dev.twitter.com/apps try there also. This issue can happen on the older app-edit pages on the main twitter.com domain. Brian Twitter API Policy On May 11, 6:26 am, Damon Parker cartmet...@gmail.com wrote: Try with a different browser to see if it

[twitter-dev] Re: Someone can help me in this situation ?

2011-05-09 Thread Brian Sutorius
Hello, please send an email to a...@twitter.com -- from the email address used with your old Twitter account if possible -- and include as much information about these apps and accounts as you can. We'll work with you from there. Brian Sutorius Twitter API Policy On May 6, 6:27 pm, anirudha

[twitter-dev] Re: What's the best practices when creating a mobile app as an extension to a web app in regards to oauth?

2011-05-06 Thread Brian Sutorius
the same name for the same startup? On May 5, 11:45 am, Brian Sutorius bsutor...@twitter.com wrote: We recommend separate application registrations for each platform (http://support.twitter.com/articles/79901) and this is the approach we take (web, Twitter for iPhone, Twitter for Android

[twitter-dev] Re: What's the best practices when creating a mobile app as an extension to a web app in regards to oauth?

2011-05-05 Thread Brian Sutorius
We recommend separate application registrations for each platform (http://support.twitter.com/articles/79901) and this is the approach we take (web, Twitter for iPhone, Twitter for Android, and so on). You may not use the exact same name across multiple applications, however. Brian Sutorius

[twitter-dev] Re: App Changed to Inactive - What To Do?

2011-04-25 Thread Brian Sutorius
Send an email to a...@twitter.com from the address listed on your Twitter account and we'll be happy to help you. Brian Sutorius Twitter API Policy On Apr 23, 9:39 am, yolandapadilla yolandapadi...@gmail.com wrote: My app stopped working this week after humming along for over a year. Trying

[twitter-dev] Re: Twitter Search API - Questions Regarding Scaling Out

2011-04-14 Thread Brian Sutorius
On Apr 13, 10:28 am, Corey Ballou ball...@gmail.com wrote: I'm still looking for a community leader answer on this one. On Apr 11, 5:50 pm, Corey Ballou ball...@gmail.com wrote: Thanks for the reply, I appreciate it. I have concerns regarding the streaming APIs, which mainly concern

[twitter-dev] Re: Twitter Search API - Questions Regarding Scaling Out

2011-04-14 Thread Brian Sutorius
queries that gets you what you need but stays within the rate limits. Brian Sutorius Twitter API Policy On Apr 13, 10:28 am, Corey Ballou ball...@gmail.com wrote: I'm still looking for a community leader answer on this one. On Apr 11, 5:50 pm, Corey Ballou ball...@gmail.com wrote: Thanks

[twitter-dev] Re: The thinking behind not drawing attention to Unfollows?

2011-04-12 Thread Brian Sutorius
our policies, you can email a...@twitter.com. Brian Sutorius Twitter API Policy On Apr 11, 4:47 pm, Whonew haag.j...@gmail.com wrote: I just wanted to make clear that I was in no way questioning the rule. I was just curious about the reasoning behind it, from Twitter's POV. I, of course, came

[twitter-dev] Re: Where to send questions re: terms of service?

2011-02-09 Thread Brian Sutorius
Hi Miles, I work on the API Policy team and monitor the messages at a...@twitter.com. We'd be happy to answer any questions you have about our policies or a specific feature you're thinking of. Brian Sutorius On Feb 9, 11:56 am, Taylor Singletary taylorsinglet...@twitter.com wrote: Hi Miles

[twitter-dev] Re: Names already taken

2011-01-07 Thread Brian Sutorius
to register, we can help you out. Check out http://support.twitter.com/articles/328848 for more information. Brian Sutorius Twitter API Policy On Jan 7, 10:18 am, Jim jimk...@gmail.com wrote: When you try to give your app a name at dev.twitter.com and get the this name is already taken message does

[twitter-dev] Re: api@twitter not responding?

2010-12-15 Thread Brian Sutorius
Hi Shachar, Sorry for the delay. I've located your ticket and will follow up with you shortly. Brian On Dec 13, 10:53 pm, Shachar shach...@gmail.com wrote: Hi, I'm a web app developer and I'm looking to get my track access level raised beyond the default of 400 keywords. I've tried to

[twitter-dev] Re: Question about TT's

2010-10-13 Thread Brian Sutorius
Hi Emerson, Please contact our communications team for more information about this. You may reach them by filling out the form at http://twitter.com/help/contact/make_press_inquiry . Brian Sutorius Twitter API Policy On Oct 12, 6:44 pm, Emerson Damasceno emerson...@gmail.com wrote: Hello

[twitter-dev] Re: Ultimately send my twitter followers direct messages from my application

2010-10-04 Thread Brian Sutorius
Our Automation Rules ( http://support.twitter.com/articles/76915 ) include guidelines for automating DMs when a user follows you. Specifically, we do not prohibit this behavior but we do not recommend it. The 250 DMs per day limit that Thomas mentioned is correct. Brian Sutorius On Oct 2, 11:25

[twitter-dev] Re: Desktop vs web apps

2010-09-30 Thread Brian Sutorius
You *can* but we strongly recommend that you register a separate application on Twitter for each platform you operate on. http://support.twitter.com/articles/79901 Brian Sutorius Twitter API Policy On Sep 30, 6:25 am, Tom van der Woerdt i...@tvdw.eu wrote: Yes, you can. Tom On 9/30/10 3:21

[twitter-dev] Re: Privacy Policy Question

2010-09-13 Thread Brian Sutorius
. Brian Sutorius Twitter API Policy [1] http://dev.twitter.com/pages/api_terms [2] http://twitter.com/privacy On Sep 11, 2:54 am, Hermi aherma...@gmail.com wrote: The Twitter Privacy Policy says that 'developers must clearly disclose what they will be doing with data collected from users. Does

[twitter-dev] Update on Twifficiency

2010-08-18 Thread Brian Sutorius
would be posted. With these changes --which include a more prominent warning and a checkbox on the main page-- the application has been re-enabled. Our developer principles can be found in our API Terms of Service: http://dev.twitter.com/pages/api_terms Brian Sutorius API Policy

[twitter-dev] Re: User protected account privacy - API terms

2010-07-14 Thread Brian Sutorius
certain display conventions to indicate that the information comes from a protected account, but as you may notice, we use a lock icon on protected accounts. Brian Sutorius Twitter API Policy On Jul 11, 3:02 pm, Furkan Kuru furkank...@gmail.com wrote: I have read the terms of service (https

[twitter-dev] Re: What's the approx. timescale for xAuth approval ?

2010-07-08 Thread Brian Sutorius
from is different from the email address associated with your Twitter account, your ticket may not show up in the http://support.twitter.com help center. Reply to me directly and I can look for it. Brian Sutorius On Jul 8, 8:50 am, DW dara...@gmail.com wrote: Hi folks, just wondering if there's

[twitter-dev] Re: Unfollows

2010-06-21 Thread Brian Sutorius
Whether through automated software or by hand, aggressive follower churn is prohibited by our Twitter Rules: http://support.twitter.com/articles/18311 . See some of the bullet points under Spam for more detail. Thanks, Brian Sutorius Twitter API Policy On Jun 18, 5:44 pm, cdrecordings

[twitter-dev] Re: How to register current Basic Auth application as OAuth application

2010-05-17 Thread Brian Sutorius
follow the process at the lower half of http://twitter.zendesk.com/entries/18367 and our Policy team will be happy to help you with this. If not, please follow up on your ticket (for privacy reasons) and we'll look into it further. Thanks! Brian Sutorius On May 15, 10:39 pm, Hwee-Boon Yar hweeb

[twitter-dev] Re: Help whitelist my ip

2010-05-12 Thread Brian Sutorius
Sorry for the delay. Your whitelist request has been processed and you should receive an email from us soon. Brian Sutorius On May 12, 5:34 am, a...@topyapps.info a...@topyapps.info wrote: Hi, I'm waiting for a response regarding ip/account whitelisting for about a week now. I've first filled

[twitter-dev] Re: did they lift the limits on direct messages?

2010-05-12 Thread Brian Sutorius
to 10,000 DMs a day; this has likely changed since Doug's email. This increased limit only applies to accounts, not IPs, and the normal requirements for REST API whitelisting apply (notably, it is restricted to developers with demonstrable special needs). Hope this clears everything up! Brian Sutorius

[twitter-dev] Re: Whitelist Limits for Direct Messaging

2010-05-12 Thread Brian Sutorius
being account-based and not application- based is important to note. Brian Sutorius [1] http://bit.ly/9DyGDB [2] http://help.twitter.com/entries/160385 On May 12, 9:08 am, Taylor Singletary taylorsinglet...@twitter.com wrote: To my knowledge (and I might be wrong, but this is what I understand

[twitter-dev] Re: Whitelist Limits for Direct Messaging

2010-05-12 Thread Brian Sutorius
.  This definitely adds some clarification. There is one last thing, though. Brian, you mentioned that the limits you specified were NOT for IPs and apps.  What would be the DM limit for a whitelisted app? I can't find that explicitly stated in any of the references. On May 12, 12:31 pm, Brian Sutorius

[twitter-dev] Re: help about whitelisting request form

2010-05-11 Thread Brian Sutorius
Sorry for the delay. I just reviewed your whitelisting request and responded - you should receive an email shortly. Brian Sutorius On May 11, 2:30 am, tao yametei@gmail.com wrote: dear sir  last friday i Filling in whitelisting request form on twitter and submit my request but now i cant

[twitter-dev] Re: Source param in Lists timelines

2010-05-11 Thread Brian Sutorius
Hi Ron, I can't find a ticket requesting xAuth under your email address. Can you please follow up with me directly? Thanks Brian Sutorius On May 11, 12:05 pm, Ron B rbther...@gmail.com wrote: Hi Taylor, Thanks for getting back to me so quickly.  You're right, this was cockpit error on my part

[twitter-dev] Re: TweetDeck and xAuth

2010-05-10 Thread Brian Sutorius
I can't find a ticket under your email address requesting xAuth. Could you please follow up with me directly? I'll be happy to review your request. Brian Sutorius On May 10, 3:28 am, Steve Loft kettletoft@googlemail.com wrote: Does anyone know how long it should take to get xAuth privilege

[twitter-dev] Re: About update limits

2010-04-29 Thread Brian Sutorius
and if you stay around your approximation of 20 tweets per half-hour you should be fine. Brian Sutorius On Apr 29, 6:07 am, Raffi Krikorian ra...@twitter.com wrote: the numbers are roughly broken up over the day.  and the limit applies to an account. and yes - there is a whitelisting for status

[twitter-dev] Re: chirp questions for non-attendee's

2010-04-14 Thread Brian Sutorius
/chirppolicy . Please add your questions here and we'll answer them at the panel, as well as post a recap for you here. Thanks, Brian Sutorius On Apr 14, 12:59 am, Abraham Williams 4bra...@gmail.com wrote: http://www.google.com/moderator/#16/e=5c0f -- To unsubscribe, reply using remove me

[twitter-dev] Re: Question about xAuth.

2010-03-24 Thread Brian Sutorius
Hey John - I see you've written into a...@twitter.com and I'm following up with you there. :) On Mar 23, 4:14 pm, John Meyer john.l.me...@gmail.com wrote: On 3/23/2010 3:45 PM, Brian Sutorius wrote: I just refreshed your application's xAuth access. Can you try again? You may reply to me

[twitter-dev] Re: xAuth approvals?

2010-03-23 Thread Brian Sutorius
Hey Cameron, Could you reply to me directly? I can help get you set up. Brian On Mar 23, 11:00 am, Cameron Kaiser spec...@floodgap.com wrote: I'm still (somewhat ;-) patiently waiting for xAuth approval so I can work on an implementation in TTYtter. Any news on the timeline? Will these be

[twitter-dev] Re: Question about xAuth.

2010-03-23 Thread Brian Sutorius
I just refreshed your application's xAuth access. Can you try again? You may reply to me directly if you're still having issues. Brian On Mar 23, 9:10 am, IoriAYANE iori.ay...@gmail.com wrote: I have trouble for xAuth. I applied by sending an email to a...@twitter.com. And I received the

[twitter-dev] Re: XAuth access approval?

2010-03-16 Thread Brian Sutorius
Hey Richard, I cannot find a ticket from this email address in our system. Did you write in from another email address? You can reply to me directly and I'll look for it. Brian On Mar 16, 4:55 am, westwired rich...@e-man.co.uk wrote: Hi Taylor, I sent in an e-mail to a...@twitter.com with a

[twitter-dev] Re: Suspension whilst testing Oauth...

2010-02-22 Thread Brian Sutorius
I can't find a ticket under your email address. Can you please reply with the number? You can do so privately, if you want. Brian On Feb 20, 3:06 pm, Drclohite drcloh...@gmail.com wrote: Hi Guys I am toward the end of writing an AIR application using FLEX. I have bought signature

[twitter-dev] Re: Where is the group for end user ?

2010-02-22 Thread Brian Sutorius
Twitter's help center for end users can be found at http://twitter.com/help/start . We have an article about not showing up in search: http://help.twitter.com/forums/10713-troubleshooting/entries/42646-i-can-t-find-my-tweets-in-twitter-search and I see that you've filed a ticket already. Our

[twitter-dev] Re: banned from search?

2010-02-19 Thread Brian Sutorius
The official help page relating to this is here: http://help.twitter.com/forums/10713-troubleshooting/entries/42646-i-can-t-find-my-tweets-in-twitter-search If you believe your account has been removed from search for one of the reasons mentioned and would like it put back, file a ticket (while

[twitter-dev] Re: Problems

2010-02-03 Thread Brian Sutorius
Hi Vadim, I see that you've filed a ticket about this too, and our Support team should reply there soon. Brian On Feb 3, 11:10 am, Vadim Grekov vgi...@gmail.com wrote: Hello! I have such problem: my accounthttp://twitter.com/MoscowTwestival has become suspended. I can't understand why? We

[twitter-dev] Re: Unable to register this application. Check your registration settings.I am

2010-02-03 Thread Brian Sutorius
This is likely an issue related to your Twitter account. Please file a ticket at http://help.twitter.com/tickets/new and our Support team will take a look. Brian On Feb 2, 3:53 pm, kprobe goo...@kprobe.com wrote: I am finally going to upgrade my existing Twitter application to use OAuth and in

[twitter-dev] Re: Twitter Application Suspended

2010-01-27 Thread Brian Sutorius
Please write to a...@twitter.com, which will open a ticket about this issue. We can discuss your applications, why they have been suspended, and the possibility of getting them re-enabled. Thanks, Brian On Jan 26, 5:11 pm, Proxdeveloper prox.develo...@gmail.com wrote: Hello folks, This is the

[twitter-dev] Re: cannot edit registered application

2010-01-20 Thread Brian Sutorius
This may be an issue with your account. Please write to a...@twitter.com from the email address associated with your Twitter account and we can look into it. Thanks, Brian On Jan 20, 10:25 am, twittme_mobi nlupa...@googlemail.com wrote: Hello Abraham, Thanks for your reply.I tried  that and

[twitter-dev] Re: twitter whitelisting

2010-01-20 Thread Brian Sutorius
Hi Cube, I don't see any whitelist requests under your email address. What was the Twitter account you were logged into when you submitted it? Brian On Jan 19, 8:36 am, Cube Whidden lxx.septuag...@gmail.com wrote: Hi, I have submitted a request to be whitelisted by twitter almost two weeks

[twitter-dev] Re: Is this application breaking Twitter API standards?

2010-01-12 Thread Brian Sutorius
Hey Colin, To echo Mark's comment, we'd appreciate a report so that we can look into the app and take any necessary action. If you like, you can directly reply to me with a name or URL and I'd be happy to investigate. Brian On Jan 11, 4:38 pm, Colin colinjos...@googlemail.com wrote: I've

[twitter-dev] Re: API whitelisted but still not working

2010-01-05 Thread Brian Sutorius
Hi, According to our records, your IP and account are still whitelisted. Is it possible that after following the additional accounts, you're exceeding the whitelisted limit of 20K calls/hour? You can check the HTTP response headers from any rate-limited REST API call to see how many requests you

[twitter-dev] Re: Rate limited on search query

2009-12-29 Thread Brian Sutorius
Your IP and username are probably whitelisted for the REST API, which does not cover search queries. For more information, see http://apiwiki.twitter.com/Rate-limiting . To request whitelisting for the Search API, please write to a...@twitter.com with a link to your application and a brief

[twitter-dev] Re: Twitter app marked inactive?

2009-11-24 Thread Brian Sutorius
On Mon, Nov 23, 2009 at 12:46 PM, Brian Sutorius bsutor...@twitter.com wrote: Hey Luis, Your OAuth token has been suspended. For more information about this, please write to a...@twitter.com and I'll be happy to talk with you. Brian On Nov 21, 6:28 pm, luis, syndeomedia l

[twitter-dev] Re: Twitter app marked inactive?

2009-11-24 Thread Brian Sutorius
, Brian Sutorius bsutor...@twitter.com wrote: OAuth tokens are suspended when the applications break our API Rules, API Terms of Service, Twitter Rules, or Twitter Terms of Service. I understand that four separate documents can be a lot to keep up with, but I've put them at the bottom

[twitter-dev] Re: Wrong account and correct IP is whitelisted

2009-11-24 Thread Brian Sutorius
You can apply for whitelisting again while logged in as the correct account. Just make sure to mention the other username so that we know the history of your request. Brian On Nov 23, 5:20 pm, shiplu shiplu@gmail.com wrote: Hello, I just got the whitelisting confirmation mail. But

[twitter-dev] Re: Twitter app marked inactive?

2009-11-23 Thread Brian Sutorius
Hey Luis, Your OAuth token has been suspended. For more information about this, please write to a...@twitter.com and I'll be happy to talk with you. Brian On Nov 21, 6:28 pm, luis, syndeomedia l...@syndeomedia.com wrote: Hey all, My Twitter app Listerine has been marked inactive in my