Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread RickG
+1 On Sun, Jun 26, 2011 at 10:11 AM, Chuck Hogg wrote: > I have never in all my years of working with Ubiquiti products had > issues with rma's...in fact they are better then most other companies > out there. > > Chuck > > On Friday, June 24, 2011, Tom Sharples wrote: > > It is interesting. But

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Blair Davis
I have never had a problem with UBNT and RMA's past having to wait for an item to get back in stock... Their RMA process and responsiveness, IMHO, is one of the best in the business. And I've done a fair number with them... On 6/26/2011 9:25 AM, S

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Josh Luthman
I am the catchall so I forward it to who should take care of it. But ya, that's why he wouldn't answer you :) On Jun 26, 2011 2:15 PM, "Tom Sharples" wrote: > I was not aware of that. If one of my employees leaves, we forward his > company email address to another employee. > > Tom S. > > > On 6/

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Tom Sharples
I was not aware of that. If one of my employees leaves, we forward his company email address to another employee. Tom S. On 6/26/2011 11:06 AM, Josh Luthman wrote: Yes. http://ubnt.com/forum/showthread.php?p=130161#post130161 Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Josh Luthman
Yes. http://ubnt.com/forum/showthread.php?p=130161#post130161 Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Jun 26, 2011 at 2:03 PM, Tom Sharples wrote: > ** > You mean this guy: http://www.ubnt.com/forum/member.php?u=1 ? > > > > On 6/2

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Travis Johnson
Ever radio we have sent back for RMA we have gotten a replacement (brand new) radio within 2 weeks. We just follow the normal, published procedures on the website. Travis Microserv On 6/26/2011 11:23 AM, Tom Sharples wrote: Maybe you're a bigger fish in their pond Rick, but I can only go from

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Tom Sharples
You mean this guy: http://www.ubnt.com/forum/member.php?u=1 ? On 6/26/2011 10:32 AM, Josh Luthman wrote: Don't email people that don't work there. On Jun 26, 2011 1:23 PM, "Tom Sharples" > wrote: > Maybe you're a bigger fish in their pond Rick, but I can only go

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Josh Luthman
Don't email people that don't work there. On Jun 26, 2011 1:23 PM, "Tom Sharples" wrote: > Maybe you're a bigger fish in their pond Rick, but I can only go from my > own experience. For example if you look at the forums, you'll see a > posting of mine from about two weeks ago, asking for help iden

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Tom Sharples
Maybe you're a bigger fish in their pond Rick, but I can only go from my own experience. For example if you look at the forums, you'll see a posting of mine from about two weeks ago, asking for help identifying a 900Mhz Ubnt card based on the MAC address. Never got an answer (except from anothe

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Josh Luthman
Did you guys RMA products zapped by lightning or things that went bad? I've not had anything go bad until recently (NS2M). Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sun, Jun 26, 2011 at 10:11 AM, Chuck Hogg wrote: > I have never in all m

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Chuck Hogg
I have never in all my years of working with Ubiquiti products had issues with rma's...in fact they are better then most other companies out there. Chuck On Friday, June 24, 2011, Tom Sharples wrote: > It is interesting. But I am just astonished that a company with annual sales > in excess of $1

Re: [WISPA] UBNT files $200M IPO

2011-06-26 Thread Stuart Pierce
I've always had good, really almost unquestionable, RMA response. They are very active in their forums and at times provide a flurry of emails even over the weekends. But what do I know, I only have a credibility of 3 on the forums. ;) -- Original Message ---