I've always had good, really almost unquestionable, RMA response. They are very active in their forums and at times provide a flurry of emails even over the weekends. But what do I know, I only have a credibility of 3 on the forums.
;) ---------- Original Message ---------------------------------- From: RickG <[email protected]> Reply-To: WISPA General List <[email protected]> Date: Sat, 25 Jun 2011 00:02:24 -0400 >The forums are good and then you got Ben :) > >On Fri, Jun 24, 2011 at 10:22 PM, Ben Moore <[email protected]> wrote: > >> Hi Tom, >> >> Please advise what RMA's you are having trouble with. Send to me here: >> [email protected]. Our RMA process is typically very good (we have heard >> from many customers that it is one of the better in the industry). Let me >> know RMA #'s and will look into this. Sorry for the trouble you have >> experienced. >> >> Regards, >> Ben >> >> On Fri, Jun 24, 2011 at 4:32 PM, Tom Sharples <[email protected]>wrote: >> >>> It is interesting. But I am just astonished that a company with annual >>> sales >>> in excess of $100M can't do a better job of supporting their customers. >>> Relying on the forum and a couple of overworked CSRs is just ridiculous. I >>> still can't get answers to my emails or returns of RMA'd items. >>> >>> Tom S. >>> >>> ----- Original Message ----- >>> From: "Jeromie Reeves" <[email protected]> >>> To: "WISPA General List" <[email protected]> >>> Sent: Thursday, June 23, 2011 9:28 AM >>> Subject: Re: [WISPA] UBNT files $200M IPO >>> >>> >>> > That was a very interesting read. >>> > >>> > On Thu, Jun 23, 2011 at 5:51 AM, Mike Hammett <[email protected] >>> > >>> > wrote: >>> >> >>> http://www.bizjournals.com/sanjose/news/2011/06/20/ubiquiti-networks-files-200m-ipo.html >>> >> >>> >> -- >>> >> >>> >> >>> >> ----- >>> >> Mike Hammett >>> >> Intelligent Computing Solutions >>> >> http://www.ics-il.com >>> >> >>> >> >>> >> >>> >> >>> >> >>> -------------------------------------------------------------------------------- >>> >> WISPA Wants You! Join today! >>> >> http://signup.wispa.org/ >>> >> >>> -------------------------------------------------------------------------------- >>> >> >>> >> WISPA Wireless List: [email protected] >>> >> >>> >> Subscribe/Unsubscribe: >>> >> http://lists.wispa.org/mailman/listinfo/wireless >>> >> >>> >> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >>> > >>> > >>> > >>> -------------------------------------------------------------------------------- >>> > WISPA Wants You! Join today! >>> > http://signup.wispa.org/ >>> > >>> -------------------------------------------------------------------------------- >>> > >>> > WISPA Wireless List: [email protected] >>> > >>> > Subscribe/Unsubscribe: >>> > http://lists.wispa.org/mailman/listinfo/wireless >>> > >>> > Archives: http://lists.wispa.org/pipermail/wireless/ >>> >>> >>> >>> >>> -------------------------------------------------------------------------------- >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> >>> -------------------------------------------------------------------------------- >>> >>> WISPA Wireless List: [email protected] >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >> >> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > >-- >-RickG > > > ________________________________________________________________ Sent via the WebMail system at avolve.net -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
