I was not aware of that. If one of my employees leaves, we forward his
company email address to another employee.
Tom S.
On 6/26/2011 11:06 AM, Josh Luthman wrote:
Yes. http://ubnt.com/forum/showthread.php?p=130161#post130161
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Sun, Jun 26, 2011 at 2:03 PM, Tom Sharples <[email protected]
<mailto:[email protected]>> wrote:
You mean this guy: http://www.ubnt.com/forum/member.php?u=1 ?
On 6/26/2011 10:32 AM, Josh Luthman wrote:
Don't email people that don't work there.
On Jun 26, 2011 1:23 PM, "Tom Sharples" <[email protected]
<mailto:[email protected]>> wrote:
> Maybe you're a bigger fish in their pond Rick, but I can only
go from my
> own experience. For example if you look at the forums, you'll
see a
> posting of mine from about two weeks ago, asking for help
identifying a
> 900Mhz Ubnt card based on the MAC address. Never got an answer
(except
> from another user who apparently didn't know) even tho I
separately sent
> an urgent email (6-14-2011, 9:34 AM) directly to Mike Ford. No
> response. Last year, I sent a pair of DOA 2.4Ghz nanostations
in for
> RMA. Never heard back - they seem to have vanished. And it
ain't just
> me: http://www.ubnt.com/forum/showthread.php?t=12389
> Now I appreciate Ben's posting - and I will follow up with him
- but I
> should not have to post out here to get service.
>
> Tom S.
>
>
> On 6/26/2011 6:25 AM, Stuart Pierce wrote:
>> I've always had good, really almost unquestionable, RMA
response. They are very active in their forums and at times
provide a flurry of emails even over the weekends. But what do I
know, I only have a credibility of 3 on the forums.
>>
>> ;)
>>
>> ---------- Original Message ----------------------------------
>> From: RickG<[email protected] <mailto:[email protected]>>
>> Reply-To: WISPA General List<[email protected]
<mailto:[email protected]>>
>> Date: Sat, 25 Jun 2011 00:02:24 -0400
>>
>>> The forums are good and then you got Ben :)
>>>
>>> On Fri, Jun 24, 2011 at 10:22 PM, Ben
Moore<[email protected] <mailto:[email protected]>> wrote:
>>>
>>>> Hi Tom,
>>>>
>>>> Please advise what RMA's you are having trouble with. Send
to me here:
>>>> [email protected] <mailto:[email protected]>. Our RMA
process is typically very good (we have heard
>>>> from many customers that it is one of the better in the
industry). Let me
>>>> know RMA #'s and will look into this. Sorry for the trouble
you have
>>>> experienced.
>>>>
>>>> Regards,
>>>> Ben
>>>>
>>>> On Fri, Jun 24, 2011 at 4:32 PM, Tom
Sharples<[email protected] <mailto:[email protected]>>wrote:
>>>>
>>>>> It is interesting. But I am just astonished that a company
with annual
>>>>> sales
>>>>> in excess of $100M can't do a better job of supporting
their customers.
>>>>> Relying on the forum and a couple of overworked CSRs is
just ridiculous. I
>>>>> still can't get answers to my emails or returns of RMA'd items.
>>>>>
>>>>> Tom S.
>>>>>
>>>>> ----- Original Message -----
>>>>> From: "Jeromie Reeves"<[email protected]
<mailto:[email protected]>>
>>>>> To: "WISPA General List"<[email protected]
<mailto:[email protected]>>
>>>>> Sent: Thursday, June 23, 2011 9:28 AM
>>>>> Subject: Re: [WISPA] UBNT files $200M IPO
>>>>>
>>>>>
>>>>>> That was a very interesting read.
>>>>>>
>>>>>> On Thu, Jun 23, 2011 at 5:51 AM, Mike
Hammett<[email protected] <mailto:[email protected]>
>>>>>>
>>>>>> wrote:
>>>>>
http://www.bizjournals.com/sanjose/news/2011/06/20/ubiquiti-networks-files-200m-ipo.html
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>> -----
>>>>>>> Mike Hammett
>>>>>>> Intelligent Computing Solutions
>>>>>>> http://www.ics-il.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
--------------------------------------------------------------------------------
>>>>>>> WISPA Wants You! Join today!
>>>>>>> http://signup.wispa.org/
>>>>>>>
>>>>>
--------------------------------------------------------------------------------
>>>>>>> WISPA Wireless List: [email protected]
<mailto:[email protected]>
>>>>>>>
>>>>>>> Subscribe/Unsubscribe:
>>>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>>
>>>>>>> Archives: http://lists.wispa.org/pipermail/wireless/
>>>>>>>
>>>>>>
>>>>>>
>>>>>
--------------------------------------------------------------------------------
>>>>>> WISPA Wants You! Join today!
>>>>>> http://signup.wispa.org/
>>>>>>
>>>>>
--------------------------------------------------------------------------------
>>>>>> WISPA Wireless List: [email protected]
<mailto:[email protected]>
>>>>>>
>>>>>> Subscribe/Unsubscribe:
>>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>
>>>>>> Archives: http://lists.wispa.org/pipermail/wireless/
>>>>>
>>>>>
>>>>>
>>>>>
--------------------------------------------------------------------------------
>>>>> WISPA Wants You! Join today!
>>>>> http://signup.wispa.org/
>>>>>
>>>>>
--------------------------------------------------------------------------------
>>>>>
>>>>> WISPA Wireless List: [email protected]
<mailto:[email protected]>
>>>>>
>>>>> Subscribe/Unsubscribe:
>>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>>
>>>>> Archives: http://lists.wispa.org/pipermail/wireless/
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
--------------------------------------------------------------------------------
>>>> WISPA Wants You! Join today!
>>>> http://signup.wispa.org/
>>>>
>>>>
--------------------------------------------------------------------------------
>>>>
>>>> WISPA Wireless List: [email protected]
<mailto:[email protected]>
>>>>
>>>> Subscribe/Unsubscribe:
>>>> http://lists.wispa.org/mailman/listinfo/wireless
>>>>
>>>> Archives: http://lists.wispa.org/pipermail/wireless/
>>>>
>>>
>>>
>>> --
>>> -RickG
>>>
>>>
>>>
>>
>>
>>
>>
>>
>> ________________________________________________________________
>> Sent via the WebMail system at avolve.net <http://avolve.net>
>>
>>
>>
>>
>>
>>
>>
--------------------------------------------------------------------------------
>> WISPA Wants You! Join today!
>> http://signup.wispa.org/
>>
--------------------------------------------------------------------------------
>>
>> WISPA Wireless List: [email protected]
<mailto:[email protected]>
>>
>> Subscribe/Unsubscribe:
>> http://lists.wispa.org/mailman/listinfo/wireless
>>
>> Archives: http://lists.wispa.org/pipermail/wireless/
>>
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com <http://www.avg.com>
>> Version: 9.0.901 / Virus Database: 271.1.1/3726 - Release
Date: 06/25/11 11:34:00
>>
>
No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 9.0.901 / Virus Database: 271.1.1/3727 - Release Date: 06/25/11
23:34:00
--------------------------------------------------------------------------------
WISPA Wants You! Join today!
http://signup.wispa.org/
--------------------------------------------------------------------------------
WISPA Wireless List: [email protected]
Subscribe/Unsubscribe:
http://lists.wispa.org/mailman/listinfo/wireless
Archives: http://lists.wispa.org/pipermail/wireless/
