What is the firmware on it? What is the version of sipxecs? On Mon, Jan 10, 2011 at 3:28 PM, Becker, Jesse <[email protected]>wrote:
> All, > We recently have run into some intermittent issues with some of our > Polycom 335s. I am wondering if anyone else has run into this. When phone > rings, and is answered it continues to ring. If our techs hits the hook > flash several times it will eventually answer. Sometimes the call will go > directly to speakerphone even though the handset was lifted. I have upgraded > the software as well as did a full file system format, however, the phones > continue to experience this odd behavior. > > Has anyone seen this with this model? Should I RMA/replace? > > Jes > > -- > > Jesse Becker | Technical Manager > CCNA | Network+ | Linux+ Certified Professional > SunGard Higher Education @ SUNY Ulster > 491 Cottekill Road, Stone Ridge, NY 12484 > Tel 845-687-5064 | Fax 845-687-5105 > [email protected] | www.sunyulster.edu > > <http://www.sunyulster.edu/> > > Check out our knowledge base: > http://kb.sunyulster.edu<http://kb.sunyulster.edu/> > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net <http://support.myitdepartment.net>Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
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