Tony, I was incorrect, I checked the phones this morning and they are running 3.2.3. I will give 3.2.1 a try to see if it makes a difference.
Jes On Thu, Jan 13, 2011 at 7:26 AM, Tony Graziano <[email protected] > wrote: > You are in uncharted territory. > > Are you manually running the polycom config update tool against the 3.3.0 > (3.3.x configs are not supported in sipxconfig yet at all, btw)? If not, I'd > recommend backing to 3.2.1b or 3.1.3RevC on this! Polycom has since released > 3.3.1, but it is very likely the config is valid for the phone, but not for > sipxecs. The 3.3.x configs vary greatly, so the config being generated by > sipxconfig is probably causing the issue, get thee back to known waters. > > > On Wed, Jan 12, 2011 at 9:44 PM, Becker, Jesse <[email protected]>wrote: > >> Tony, >> sipXECS is version 4.2.1-018971.dhubler. I believe the Polycom IP 335 >> is running firmware version: 3.3.0. I will double check this in the morning. >> >> Jes >> >> >> On Mon, Jan 10, 2011 at 3:33 PM, Tony Graziano < >> [email protected]> wrote: >> >>> What is the firmware on it? What is the version of sipxecs? >>> >>> On Mon, Jan 10, 2011 at 3:28 PM, Becker, Jesse >>> <[email protected]>wrote: >>> >>>> All, >>>> We recently have run into some intermittent issues with some of our >>>> Polycom 335s. I am wondering if anyone else has run into this. When phone >>>> rings, and is answered it continues to ring. If our techs hits the hook >>>> flash several times it will eventually answer. Sometimes the call will go >>>> directly to speakerphone even though the handset was lifted. I have >>>> upgraded >>>> the software as well as did a full file system format, however, the phones >>>> continue to experience this odd behavior. >>>> >>>> Has anyone seen this with this model? Should I RMA/replace? >>>> >>>> Jes >>>> >>>> -- >>>> >>>> Jesse Becker | Technical Manager >>>> CCNA | Network+ | Linux+ Certified Professional >>>> SunGard Higher Education @ SUNY Ulster >>>> 491 Cottekill Road, Stone Ridge, NY 12484 >>>> Tel 845-687-5064 | Fax 845-687-5105 >>>> [email protected] | www.sunyulster.edu >>>> >>>> <http://www.sunyulster.edu/> >>>> >>>> Check out our knowledge base: >>>> http://kb.sunyulster.edu<http://kb.sunyulster.edu/> >>>> >>>> >>>> >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> >>> >>> -- >>> ====================== >>> Tony Graziano, Manager >>> Telephone: 434.984.8430 >>> sip: [email protected] >>> Fax: 434.326.5325 >>> >>> Email: [email protected] >>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> sip: [email protected] >>> >>> Helpdesk Contract Customers: >>> http://support.myitdepartment.net >>> >>> <http://support.myitdepartment.net>Blog: >>> http://blog.myitdepartment.net >>> >>> Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>> >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> >> >> -- >> >> Jesse Becker | Technical Manager >> CCNA | Network+ | Linux+ Certified Professional >> SunGard Higher Education @ SUNY Ulster >> 491 Cottekill Road, Stone Ridge, NY 12484 >> Tel 845-687-5064 | Fax 845-687-5105 >> [email protected] | www.sunyulster.edu >> >> <http://www.sunyulster.edu/> >> >> Check out our knowledge base: >> http://kb.sunyulster.edu<http://kb.sunyulster.edu/> >> >> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.326.5325 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > > Helpdesk Contract Customers: > http://support.myitdepartment.net > > <http://support.myitdepartment.net>Blog: > http://blog.myitdepartment.net > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Jesse Becker | Technical Manager CCNA | Network+ | Linux+ Certified Professional SunGard Higher Education @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 [email protected] | www.sunyulster.edu <http://www.sunyulster.edu/> Check out our knowledge base: http://kb.sunyulster.edu<http://kb.sunyulster.edu/>
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