Hi Laurentiu,

I have tried your sugestion and I got the Ring Test to work. But I can't
make the Agent to ring when the call is in queue. I logged in in the Agent
UI and when I open the supervisor tab, I can't see the call in the queue..
as if the call is somewhere else.. the queue shows 0 active calls.

Here are new merge logs and full.log

Thanks.

Regards,
Irena




On Fri, May 27, 2011 at 2:43 PM, Laurentiu Ceausescu <[email protected]>wrote:

> On Tue, May 24, 2011 at 11:27 AM, Irena Dolovčak <[email protected]
> > wrote:
>
>> FreeSwitch is enabled,
>> C node = freeswitch@sipx1
>> Dial string = {ignore_early_media=true}sofia/sipx1.pristup.net/$1
>>
>> i added the FQND as an alias for the domain but I still get the same error
>> ring test failed: "-ERR DESTINATION_OUT_OF_ORDER\n"
>>
>
> Hi Irena,
>
> I reconfigured my sipX install and I put 'mydomain.org' instead of '
> toor.mydomain.org' for Domain name.
> Now in System/Domain page I have ...
> Domain name: mydomain.org
> Alias: toor.mydomain.org
>                         <-- this is the FQDN
> Alias: 192.168.160.105
>
> In OpenACD Admin interface / 'Modules' tab /freeswitch_media_manager I
> have
> C node : [email protected]
>                           <-- I'm using sipX 4.6
> Dial string : {ignore_early_media=true}sofia/*toor.mydomain.org*/$1
> With these values I get 'DESTINATION_OUT_OF_ORDER' error.
> I changed 'Dial string' value with {ignore_early_media=true}sofia/*
> mydomain.org*/$1
> and everything works fine.
>
> So, can you put the following values:
> C node = freeswitch@sipx1
> Dial string = {ignore_early_media=true}sofia/pristup.net/$1
> and try again?
>
> Please use
> VoIP Endpoint: PSTN Number
> VoIP Endpoint Data: sip:[email protected]
> to login in  OpenACD Agent interface
>
> Thanks,
> Laurentiu
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



-- 
Irena Dolovčak
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