I've had no problems with BT Broadband which I have had for about 12 years.  I 
live in Felpham about 1.5 miles from Bognor Exchange and get good speeds, this 
afternoon I am getting 5.5 megs.  When there has been a problem (very rare) I 
have had it sorted out quickly by BT.  Many people who have changed to small 
pirate operators have regretted it especially when there is a problem, and it 
is murder to cancel it and they use expensive premium rate lines to report a 
problem.   Howard


________________________________
From: Ana Iaria <[email protected]>
To: [email protected]
Sent: Sunday, 1 May 2011, 14:56
Subject: Re: [sussex_mug] Broadband Problems


On 28 Apr 2011, at 12:28, Paul Russell wrote:

> I use Virgin and we get frequent outages so I now have a Three MiFi with a 
> PAYG SIM as a back up. The Virgin outages are usually 2 - 3 hours, but 
> occasionally we get longer periods of either no service or service that's too 
> intermittent to use reliably. I was very happy with ADSL from Zen but we're 
> too far from the exchange to get more then 3 Mbps.
> 
I have been with Virgin (cable) for the last 5 years and I can't complain about 
service or customer service. In all these years, I can count how many times 
there was an outtage. Last one as in March, for no more than 40 minutes.

On the other hand I want nothing to with BT and their outdated copper analog 
lines we have in the part of Crawley where I live - more often than not we had 
1 or 2 days without connection. I overheard one of the BT engineers who come to 
try and sort out the problem that it was a faulty analog line and BT was 
playing dead. All of my neighbours have Virgin and no one wants BT - even for 
free.

Ana
in DC, for now


================================
Ana Luiza Iaria, MSc, FCIL, CL (Translator), ITI, Ata member
English and Italian > Brazilian Portuguese Translator
Crawley, England (GMT)
Skype and Twitter: anaiaria
Web: http://www.translationsbrazil.co.uk/
================================




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