Phillip Pi wrote:
I also e-mailed to webmas...@fedex.com and waited for the replies from
both from it and online form. I got an e-mail reply:
Thank you for using FedEx Online Support. In answer to your question,
sorry for the inconvenience but Fedex does not support Mozilla's
SeaMonkey's Web so please try another browser.
Thank you for choosing FedEx.
FedEx Technical Support
They hate us and don't care. :(
You're contradicting yourself. ;-)
If they hate us, that proves they do care. My guess is they don't care.
But it's poor customer relations to tell the customer to go out of his
way to use our service, that it's /his/ job to figure out how to make
the relationship work. That's how you lose customers.
Back in the sixties, we got that from the phone company: "We're the
phone company, we don't have to care." In the eighties, it was
Microsoft. AT&T broke up, and M$ has softened a bit. Maybe FedEx will be
War doesn't determine who's right, just who's left.
Paul B. Gallagher
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