>what happens when you switch to "View Payments"? Do you get a warning that says something like, "there are no payments on file for this person, do you want to go to payments anyway?"
When I switch to view payments I do not get the warning, because it goes to someone else's payment files. >What record number is on the Home screen (the blue number up top) and what record number is on the "View Payments" screen? Are they the same? The record number is the same. >what do you get when you switch from the Home screen for one of the new people to the "Payments" tab at the top of the screen (not the "view payments" button which switches you to the Payments file)? Are any payments shown there? When I switch to the payments file there are payments there as well and also the same record number. I really appreciate everyone's help on this huge mess. Thank you so much. Thanks again. Jessica Flipp Dads and Daughters 218.722.3942 Fax 218.722.4058 [EMAIL PROTECTED] www.dadsanddaughters.org -----Original Message----- From: Carl Paulsen [mailto:[EMAIL PROTECTED]] Sent: Thursday, July 18, 2002 11:46 AM To: TechRocks Support Subject: [support] Re: importing and other things. Sounds like you have some bigger problems than can easily be addressed over this list. We can continue trying, or you could try to find a consultant who could help. As for switching to another membership program, it is likely that the data you try to move to the new program would be corrupted and therefore be useless. At that point, there may be no easy way to sort it out either. I'd suggest trying a little harder to get the problem resolved BEFORE considering a switch. Back to your problem, what happens when you switch to "View Payments"? Do you get a warning that says something like, "there are no payments on file for this person, do you want to go to payments anyway?" What record number is on the Home screen (the blue number up top) and what record number is on the "View Payments" screen? Are they the same? If you get the dialog box and the record numbers don't match, it's b/c the payments file can't go to any record for that individual (they don't have payments on file!). Since you opt to go to the payments file anyway, it takes you there to someone elses's payment record. Again, if this is the case, what do you get when you switch from the Home screen for one of the new people to the "Payments" tab at the top of the screen (not the "view payments" button which switches you to the Payments file)? Are any payments shown there? Carl Information wrote: > > Thanks, I think they are getting imported right, but I am still having > problems with them after I am done importing them. Like before the new > records are there until I click "View Payments" then it goes back to an old > record. However every time that I open up Ebase The newly imported records > are the ones that show up. Again until I click on "View Payments" And Like > before when I do this the new records disappear and the old records show up. > We were hit with a virus back in November, does anyone think that this could > be a problem from that. It had attacked our names file. and went to our > back up and got a new version of filemaker pro and of Ebase. and when I did > the update I followed the directions exactly. > > We are talking about switching to another membership program, > Do you think I should wait until we do this, > also does anyone out there have any comments about different programs. Bad > experiences that they have had. > Thanks > > Jessica Flipp > Dads and Daughters > 218.722.3942 > Fax 218.722.4058 > [EMAIL PROTECTED] > www.dadsanddaughters.org > > -----Original Message----- > From: Dave Shaw [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, July 16, 2002 02:04 PM > To: TechRocks Support > Subject: [support] Re: importing records into the names file > > >I have Ebase 1.03 and I am trying to import records into it. I did > >everything the manual told me, but when I get to the last step and it says > >click on "The "Create" Records button, after making your selection you will > >be prompted the message 'Create archive entries for all moved records?' > >CLick Yes" > >Well when I chose create records, it doesn't give me that option and I am > >just wondering what I am doing wrong. > > I don't think you're doing anything wrong. I just followed your > description and get the same result. I suspect that paragraph was > written for version 1.00 or 1.02 and didn't get updated. Review the > data and insure that the records got created as you expect. If they > did, I think you're OK. > -- > -- > Dave Shaw H4 Consulting > tel: 206-954-7526 fax: 206-625-1338 > > ------------------ > Reminder to each recipient: To change your list account preferences, go to > http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the > email address you used to subscribe to the ebase support list:: > [EMAIL PROTECTED] > > To unsubscribe send a blank email to [EMAIL PROTECTED] > --------------------------------------------------------------------- > ebase - Relationship Management for Nonprofits, http://www.ebase.org > --------------------------------------------------------------------- > > ------------------ > Reminder to each recipient: To change your list account preferences, go to > http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [EMAIL PROTECTED] > > To unsubscribe send a blank email to [EMAIL PROTECTED] > --------------------------------------------------------------------- > ebase - Relationship Management for Nonprofits, http://www.ebase.org > --------------------------------------------------------------------- -- Carl Paulsen New Hampshire Rivers Council 54 Portsmouth Street Concord, NH 03301 603-228-6472 603-228-0423 Fax [EMAIL PROTECTED] ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org --------------------------------------------------------------------- ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
