>is there a way to export the data, and redownload ebase and install >filemaker pro and then import it all back?
Yes, but the data you import will still be the scrambled data you exported. >Our last backup before this was last November. I don't think we even have a >back up from that long ago Without a backup, it will be very tough to recover and reorganize your data. I think Carl's right, you will need some high-level help to sort this out, either on site or you can move the data to a cd or zip and send it to someone. Your area code says northern Minnesota. There's a user group in Minneapolis and at least one ebase wizard, Barry Madore. > >Jessica Flipp >Dads and Daughters >218.722.3942 >Fax 218.722.4058 >[EMAIL PROTECTED] >www.dadsanddaughters.org > > >-----Original Message----- >From: Dave Shaw [mailto:[EMAIL PROTECTED]] >Sent: Thursday, July 18, 2002 03:53 PM >To: TechRocks Support >Subject: [support] Re: importing and other things. > > >> >What record number is on the Home screen (the blue number up top) and >what >>record number is on the "View Payments" screen? Are they the same? >> >>The record number is the same. > >This means that you have payment records with a record number >corresponding to someone else's names record. The data is faulty, and >you should go back to the most recent backup before the import that >started this all. Something went astray in the import process and you >will need to restore the orginal data set and try again. > >> >what do you get when you switch from the Home screen for one of the new >>people to the "Payments" tab at the top of the screen >>(not the "view payments" button which switches you to the Payments file)? >>Are any payments shown there? >> >>When I switch to the payments file there are payments there as well and >also >>the same record number. >>I really appreciate everyone's help on this huge mess. Thank you so much. >>Thanks again. >> >>Jessica Flipp >>Dads and Daughters >>218.722.3942 >>Fax 218.722.4058 >>[EMAIL PROTECTED] >>www.dadsanddaughters.org >> >> >>-----Original Message----- >>From: Carl Paulsen [mailto:[EMAIL PROTECTED]] >>Sent: Thursday, July 18, 2002 11:46 AM >>To: TechRocks Support >>Subject: [support] Re: importing and other things. >> >> >>Sounds like you have some bigger problems than can easily be addressed >>over this list. We can continue trying, or you could try to find a >>consultant who could help. As for switching to another membership >>program, it is likely that the data you try to move to the new program >>would be corrupted and therefore be useless. At that point, there may >>be no easy way to sort it out either. I'd suggest trying a little >>harder to get the problem resolved BEFORE considering a switch. >> >>Back to your problem, what happens when you switch to "View Payments"? >>Do you get a warning that says something like, "there are no payments on >>file for this person, do you want to go to payments anyway?" What >>record number is on the Home screen (the blue number up top) and what > >record number is on the "View Payments" screen? Are they the same? If > >you get the dialog box and the record numbers don't match, it's b/c the > >payments file can't go to any record for that individual (they don't >>have payments on file!). Since you opt to go to the payments file >>anyway, it takes you there to someone elses's payment record. Again, if >>this is the case, what do you get when you switch from the Home screen >>for one of the new people to the "Payments" tab at the top of the screen >>(not the "view payments" button which switches you to the Payments >>file)? Are any payments shown there? >> >>Carl >> >> >>Information wrote: >> > >> > Thanks, I think they are getting imported right, but I am still having >> > problems with them after I am done importing them. Like before the new >>> records are there until I click "View Payments" then it goes back to an >>old >>> record. However every time that I open up Ebase The newly imported > >records >>> are the ones that show up. Again until I click on "View Payments" And >>Like >>> before when I do this the new records disappear and the old records show >>up. >>> We were hit with a virus back in November, does anyone think that this >>could >>> be a problem from that. It had attacked our names file. and went to our >>> back up and got a new version of filemaker pro and of Ebase. and when I >>did >>> the update I followed the directions exactly. >>> >>> We are talking about switching to another membership program, >>> Do you think I should wait until we do this, >>> also does anyone out there have any comments about different programs. >Bad >>> experiences that they have had. >>> Thanks >>> >>> Jessica Flipp >>> Dads and Daughters >>> 218.722.3942 >>> Fax 218.722.4058 >>> [EMAIL PROTECTED] >>> www.dadsanddaughters.org >>> >>> -----Original Message----- >>> From: Dave Shaw [mailto:[EMAIL PROTECTED]] >>> Sent: Tuesday, July 16, 2002 02:04 PM >>> To: TechRocks Support >>> Subject: [support] Re: importing records into the names file >> > >>> >I have Ebase 1.03 and I am trying to import records into it. I did >>> >everything the manual told me, but when I get to the last step and it >>says >>> >click on "The "Create" Records button, after making your selection you >>will >>> >be prompted the message 'Create archive entries for all moved records?' >>> >CLick Yes" >>> >Well when I chose create records, it doesn't give me that option and I >am >>> >just wondering what I am doing wrong. >>> >>> I don't think you're doing anything wrong. I just followed your >>> description and get the same result. I suspect that paragraph was >>> written for version 1.00 or 1.02 and didn't get updated. Review the >>> data and insure that the records got created as you expect. If they >>> did, I think you're OK. >>> -- >>> -- >>> Dave Shaw H4 Consulting >>> tel: 206-954-7526 fax: 206-625-1338 >>> >>> ------------------ >>> Reminder to each recipient: To change your list account preferences, go >to >>> http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the >>> email address you used to subscribe to the ebase support list:: >>> [EMAIL PROTECTED] >>> >>> To unsubscribe send a blank email to >[EMAIL PROTECTED] >>> --------------------------------------------------------------------- >>> ebase - Relationship Management for Nonprofits, http://www.ebase.org >>> --------------------------------------------------------------------- >>> >>> ------------------ >>> Reminder to each recipient: To change your list account preferences, go >to >>> http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the >>email address you used to subscribe to the ebase support list:: >>[EMAIL PROTECTED] >>> >>> To unsubscribe send a blank email to >[EMAIL PROTECTED] >>> --------------------------------------------------------------------- >>> ebase - Relationship Management for Nonprofits, http://www.ebase.org >>> --------------------------------------------------------------------- >> >>-- >>Carl Paulsen >>New Hampshire Rivers Council >>54 Portsmouth Street >>Concord, NH 03301 >>603-228-6472 >>603-228-0423 Fax >>[EMAIL PROTECTED] >> >>------------------ >>Reminder to each recipient: To change your list account preferences, go to >>http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the >>email address you used to subscribe to the ebase support list:: >>[EMAIL PROTECTED] >> >>To unsubscribe send a blank email to [EMAIL PROTECTED] >>--------------------------------------------------------------------- >> ebase - Relationship Management for Nonprofits, http://www.ebase.org >>--------------------------------------------------------------------- >> >> >>------------------ >>Reminder to each recipient: To change your list account preferences, go to >>http://email.sparklist.com/scripts/lyris.pl?enter=support and enter >>the email address you used to subscribe to the ebase support list:: >>[EMAIL PROTECTED] >> >>To unsubscribe send a blank email to [EMAIL PROTECTED] > >--------------------------------------------------------------------- >> ebase - Relationship Management for Nonprofits, http://www.ebase.org >>--------------------------------------------------------------------- > > >-- >-- >Dave Shaw H4 Consulting >tel: 206-954-7526 fax: 206-625-1338 > >------------------ >Reminder to each recipient: To change your list account preferences, go to >http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the >email address you used to subscribe to the ebase support list:: >[EMAIL PROTECTED] > >To unsubscribe send a blank email to [EMAIL PROTECTED] >--------------------------------------------------------------------- > ebase - Relationship Management for Nonprofits, http://www.ebase.org >--------------------------------------------------------------------- > > >------------------ >Reminder to each recipient: To change your list account preferences, go to >http://email.sparklist.com/scripts/lyris.pl?enter=support and enter >the email address you used to subscribe to the ebase support list:: >[EMAIL PROTECTED] > >To unsubscribe send a blank email to [EMAIL PROTECTED] >--------------------------------------------------------------------- > ebase - Relationship Management for Nonprofits, http://www.ebase.org >--------------------------------------------------------------------- -- -- Dave Shaw H4 Consulting tel: 206-954-7526 fax: 206-625-1338 ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
