Howdy, Wednesday, October 25, 2006, 11:44:51 PM, Perry wrotened:
> As a former technical support Product Specialist for BellSouth's > FastAccess service, I can guess what they'll say, unless things have > changed since I retired. Sounds like a typical support service to me, so I'd doubt your experience will be far off. > Have you tried using another MUA, like Outlook Express, and if so do > you get the same results? Or can you send mail out through their > Webmail interface (http://webmail.bellsouth.net)? Definitely do your > homework in exploring these alternatives before calling and save > yourself some grief. I'm afraid you won't get much help from them with > getting The Bat! to work though. This is very sound advice. You could take the position that if the mail is being rejected because its coming from a spam blacklisted smtp server, then it is unlikely to be The Bat's fault (and its unlikely to be anything on your pc). But this may cause the conversation to desend into argument. Depends on the person you speak to, and if they know what they are doing. Speaking from an ISP that currently has one of its IP ranges being affected by a similar issue, and depending on whether Bellsouth maintain their own servers, or outsource them, this problem could take a while to resolve. But I would say its best to report it ASAP, as if the ISP are inundated with similar calls they tend to act a bit quicker, which I would assume may well be happening. Basically be persistent. You have the facts. Keep banging on at them till they fix it. -- Have Fun, Ben Allen [EMAIL PROTECTED] crashing The Bat! v3.86.03 ALPHA (beta) falling out of mid air with Windows XP 5.1 Build 2600 Service Pack 2 I hate books. They only teach us to talk about things we know nothing about. ________________________________________________ Current version is 3.85.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
