​Hi,

The NSS, like lots of volunteer organizations, needs to know who are the people 
that are interested in receiving information from the organization. Since many 
people change email addresses and phone numbers, after a few years, the 
database is no longer current. This is an effective way to update the database 
by a professional company. It's impractical to ask a group of volunteer cavers 
to contact ~10,000 people to ask them about their personal information--and 
imagine how upset y'all would be if you knew it was just some random volunteer 
cavers trying to collect this information.


Why does the NSS need this information? As with most organizations these days, 
the membership numbers are decreasing. In order for the NSS to stay relevant to 
their current members and to encourage people to renew their memberships, they 
need to be able to provide information to them.


I would hope that as the fine cavers you all are in the Southwest Region of the 
NSS, that you would not want to deny the NSS the opportunity to interact with 
you in the future.


Diana


**************************************************
Diana R. Tomchick
Professor
Departments of Biophysics and Biochemistry
University of Texas Southwestern Medical Center
5323 Harry Hines Blvd.
Rm. ND10.214A
Dallas, TX 75390-8816
[email protected]
(214) 645-6383 (phone)
(214) 645-6353 (fax)
________________________________
From: Texascavers <[email protected]> on behalf of Michael 
Gibbons <[email protected]>
Sent: Thursday, July 19, 2018 5:24 PM
To: [email protected]
Cc: Steve Peerman; SWR Cavers Group; Sandia Grotto; Allen Wright; Lee Skinner
Subject: Re: [Texascavers] [SWR CAVERS] NSS Publication / scam?

I phoned in. I authorized use of name, phone number and email.
Asked if I wanted a directory, I said no. It wasn't a hard sell and they 
weren't after ant information that I seem sensitive.
I think it's innocuous and that they are doing just what they were hired to do. 
Compile a directory and nothing more.


On Thu, Jul 19, 2018, 5:16 PM Stephen Fleming 
<[email protected]<mailto:[email protected]>> wrote:
"Do not call' doesn't apply, since the contractor presumably is not the one 
making the calls.

However, regarding the list, there is an exemption for non-profits. But, while 
the contractor is working for a non-profit, the company itself is a for-profit 
entity. It would be an interesting question whether they would get a pass due 
to the NSS overhead.

Unsolicited emails pretty much follow the same scheme.

Also, calls/emails are not prohibited for 'customers' who have a business 
relationship with the caller, something we all have by virtue of our membership.

Less clear would be whether lapsed members could be called/emailed without 
violating restrictions. I think a case could be made that a lapsed member no 
longer has any relationship to the organization despite how desperately the NSS 
might want them back.

Regardless of the above (and the inapplicability of do not call/email in this 
instance) it doesn't mean the NSS can do anything it wants with the private 
information gleaned from our member status.

As events continue to repeatedly demonstrate, not only is direct hacking of PII 
databases a growing problem, but also misuse of data released to outside 
entities. You would think they'd notice the problems Facebook is in with poor 
handling of PII (for which FB also had assurances of integrity control...that 
didn't work out so well for them).

The NSS has assured everyone the data is secure, but there's no way to ensure 
that.

I wonder if the NSS can afford (or even has contemplated the issue/risk) to buy 
everyone identity theft protection if the data escapes the controls? I wonder 
if the contractor agreement included a requirement they would bear that expense 
in a data breach. If such an event is on the NSS, that would cost vastly more 
money and members than anything they ever could gain from this exercise.

Stephen





On 7/19/2018 15:36, Charles Goldsmith wrote:
I agree, this was not handled very well at all.  Since we did not agree to 
this, how does this fall under the Do-Not-Call registry, from the FCC's 
perspective?


On Thu, Jul 19, 2018 at 4:04 PM Stephen Fleming 
<[email protected]<mailto:[email protected]>> wrote:
It is a marketing thing authorized by the NSS.

The NSS says it is costing the organization no money and the contractor funds 
the effort from sales of the rather pricey merchandise.

However, the NSS will get a cut of proceeds: "This is NOT a significant fund 
raiser for NSS, thought [sic] we do get a small commission on sales."

The percentage of return is not stated, and the postcard is disingenuous in not 
revealing this financial arrangement. You have to search the NSS website to 
find that tidbit.

Regardless, I won't be calling or participating; the NSS knows how to contact 
me and they already have everything they need to know.

Allen's listing of the questions asked goes way beyond basic caver info and 
seeks information the NSS has no business collecting.

I put this thing in the same category as telemarketers. Unwelcome and not 
tolerated.

I did not opt-in for the NSS to release my contact information, even to a 
contractor, for such a use. The fact that I can decide not to participate pales 
beside the NSS misusing my personal data.

Stephen
13727 RL FE




On 7/19/2018 14:25, Steve Peerman wrote:
Allen,
It’s not a scam, but you are under no obligation to buy the product that they 
are making.  It is supposed to be an NSS directory of all NSS members past and 
present.  I submitted my information, but I didn’t buy the book.  It seems 
rather pricey to me.


On Jul 19, 2018, at 2:22 PM, Allen 
<[email protected]<mailto:[email protected]>> wrote:

Hey all,
Just received a postcard from some publishing company about the NSS members 
manual.  Anyone else receive one? Its a yellow postcard with the NSS logo on 
it. It has a title of "Verification of caver data" in all caps,  and a Po Box 
in Dallas Tx.

I called the number on the card and the phone operator started asking some odd 
questions about place of employment, phone numbers, email, marital status, name 
of spouse, name of kids, grotto affiliation.  Then at the end they want you to 
send them a color picture of yourself, a bill would then be sent out for two 
payments of $50 for the hard bound book.  Or because I am a member, would 
bundle a sweatshirt, and book bag, and a digital copy, for two payments of 
$75...  I didn't provide much info, but started questioning it by the end.

Anyone know anything about this?  Is it a scam?   Is the NSS publishing the 
members manual in hardback?
Allen


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