Hi Raphaël

> Well, don't get it wrong they put their resource on the product, not on the 
> sales like others, that's why they are so right.

Putting time in developing a great idea is fine. When you try to sell it, not 
paying attention to your customers is wrong.


> If you look at such commit logs, you'll see that M. Pinckaers, both the 
> creator of the product and CEO commited at something like 2 A.M.:
> http://bazaar.launchpad.net/~openerp/openobject-addons/trunk/revision/1845

Open source is community not a smart a dedicated guy. OpenERP seems to lack a 
strong community and it is the duty of Tiny company to grow it.


> If they were putting resources on the sales instead, a salesman would just 
> have call you to propose you some costly deal so he could make money himself 
> out of that deal. So may be they are really bad at marketing, selling and 
> all, but for sure they are putting resources on the features.

Features alone do not sale a product. You need customer service too.


> No open source ERP can afford building an "MRP2" system like you'll encounter 
> in SAP R/3, that's out of their scope and commercial target. 

1) JobBoss have it and the scheduling module was included in the offer that we 
received.
2) The offer of over $300,000 did not include scheduling.
3) Our needs for scheduling are not very complicated. We just a need "date 
calculator", which can be done with 100-200 lines of code.

@sraps

> Well, for sure only a few cases will drive to cost savings compared to 
> existing packaged commercial ERP's. It doesn't mean the there isn't a huge, 
> very huge market room. And also, my analysis is that all other generic open 
> source ERP's I could tried (and I spent a lot of time trying) will drive to 
> MUCH higher costs (IMHO the nearest oss ERP's would just double the total 
> cost of ownership at least, sometimes much more).

Keep in mind that we are a typical small to medium manufacturing shop. If 
OpenERP cannot satisfy our needs at a comparable price with other commercial 
products means that it cannot compete in this market niche. By "needs" here I 
do not refer to customization. Quoting, cost control, scheduling are a must to 
have for an effective ERP.


> And even if it's expensive, it's still a huge advantage to integrate open 
> source ERP's

Yes a know, but about 4 times more expensive than one of the best products for 
small and medium manufacturing shop is too much. Actually, we have some offers 
(DBA) at about $20,000 which are better than OpenERP out of the box. The cost 
bring DBA and OpenERP on par for critical features is more than $20,000. 
Comparing "nice to have" features is irrelevant when "must to have" is not 
there.

Daniel




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