Hello Ronni,

I suspect something has changed since that support file was created in Jun 3, 

When I go to the Apple ID account page in OSX, and click Edit in the Security 
area as per the direction, there are five options:

Change Password… 

Add a Trusted Phone Number…
Trusted phone numbers are used to verify your identity when signing in and to 
recover your account if you lose access.

Generate Password…
Use an app-specific password when signing in to an app or service not provided 
by Apple.Learn more.

xxxx@email address
Edit Email Address… 
Apple uses this notification email to send you important account and security 
related information.

Your password and a verification code will be required when your Apple ID is 
used to sign in on a new device or browser. Learn more.
Turn Off Two-Factor Authentication

As per my previous email, I’ve found a solution which works. Apple just needs 
to update it’s help files, unless I have missed something.



> On 15 Apr 2018, at 1:08 pm, Ronni Brown <ro...@mac.com> wrote:
> Hi Tim,
> If you lost your Recovery Key
> As long as you remember your Apple ID password and still have access to one 
> of your trusted devices, you can sign in and create a new Recovery Key.
> Go to your Apple ID account page <https://appleid.apple.com/account/home>.
> Sign in with your password and trusted device.
> In the Security section, click Edit > Replace Lost Key.
> Keep your new Recovery Key in a safe place. Your old Recovery Key won't work 
> anymore and you can't use it to reset your password or access your account.
> <https://support.apple.com/en-au/HT202649 
> <https://support.apple.com/en-au/HT202649>>
> Cheers,
> Ronni
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 512GB PCIe-based Flash Storage
> macOS High Sierra 10.13.4
>> On 15 Apr 2018, at 10:13 am, Tim Law <t...@peoplehelp.com.au 
>> <mailto:t...@peoplehelp.com.au>> wrote:
>> Solution found.  :-)
>> Every time I need to log into iCloud on my iOS 5.1.1. device I will need to 
>> generate a new Verification Code.  Then instead of using ONLY the AppleID 
>> password, I will have to add the Verification to the end of the password in 
>> one long string. 
>> Seems to work okay. A bit fiddly, but the old device is back on track. 
>> Cheers
>> Tim
>>> On 15 Apr 2018, at 9:43 am, Tim Law <t...@peoplehelp.com.au 
>>> <mailto:t...@peoplehelp.com.au>> wrote:
>>> Hello,
>>> I have an old iPad version 1 using iOS 5.1.1 that has been unused for a 
>>> while. I would like to be able to log into iCloud but have activated Two 
>>> Factor authentication some time ago. I am running High Sierra OSX 10.13.4 
>>> and iOS 11.3
>>> In https://support.apple.com/en-au/HT208072 
>>> <https://support.apple.com/en-au/HT208072>  “Generate a recovery key after 
>>> you update to two-factor authentication” it gives the directions to go to 
>>> iCloud preferences and generate a new Recovery Key. But the only option is 
>>> to give an Verification Code, not a Recover Key.
>>> in iOS 5.5.1 on the iPad, I go to iCloud settings, enter my AppleID 
>>> password and the next screen asks for the Recovery Key.
>>> I have no idea where I may have kept my Recovery Key. Generally I would 
>>> have stored it in 1Password, but must have failed to do so because I cannot 
>>> find it.  
>>> Is there a way to generate a new Recovery Key? or another way to move 
>>> forward for this old iPad.
>>> Thanks
>>> Tim
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