I stand corrected :) You're on the money, Eric
Admin contact it would be - and I agree that the technical should be the
hosting service, since if there need to be changes as far as DNS, etc, they
can do that.
In any case - the company who's page it is SHOULD be admin. To do less is
to do a disservice to your clients, and to hold them hostage.
If you can't keep them via good service, perhaps they're justified in
moving their domains.
There are also other reasons people want to move domains - move them
inhouse, put them on servers that offer more for less $, put it on their
cousin's server..etc...it's called freedom of choice and competition :) The
way you keep them is to work with them through these issues - NOT by
putting up a fence around their domain name.
I would not go with a host that forced me to let them be the contacts.
Ever. You might get the naive and inexperienced to do so, but if they ever
get more than a modicum of knowledge, they'll feel shafted (rightly).
Lisa Rowe, WebVoodoo Productions - http://www.webvoodoo.com/
[EMAIL PROTECTED]
Fun, Funky, Free Graphics - http://www.webvoodoo.com/free/
WebDesignClinic - http://www.webvoodoo.com/wdc/
At 06:01 PM 2/19/99 -0500, Eric Poole commented...
>On Fri, 19 Feb 1999, Lisa Rowe wrote:
>
>> ALWAYS with their name as at least ONE of the contacts - admin or billing.
>
>The domain owner can (should?) be billing contact, but also should be
>either admin or technical ... billing contact can't do squat except pay
>the bills :-\, only the admin and technical contacts can do things like
>transfer to another name server, etc.
>
>For our clients, someone from the domain owner's firm is admin and
>billing, and I'm technical.
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