Call the customer support center to get your e-mail if you have not received it. That is what I had to do.

 

James Lott

Sr. Network Lead Engineer

Phone: (626) 812-2162

Cell: (626) 945-4019

Text Message [EMAIL PROTECTED]

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Henley, Russell
Sent: Thursday, November 11, 2004 1:21 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [WhatsUp Forum] WUP

 

Just a FYI, we have an active service agreement but I haven't received anything in email about the upgrade. Hopefully I'm just the exception. :)

 

Russell Henley

Gyrus ENT

 


From: Mark Singh [mailto:[EMAIL PROTECTED]
Sent: Thursday, November 11, 2004 2:13 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] WUP

Joel,

Are you an active WhatsUp Gold service agreement holder?  If so, you should have received a notice that stated:

 

"...You are entitled to a free upgrade to WhatsUp Professional,
which you can download from the Ipswitch Download Center:
http://visit.ipswitch.com/DLPro2005

 

To log-in, use your new Ipswitch WhatsUp Professional 2005
serial number, which is {serial_number}, and your e-mail
address, {Email}."

 

If you did not receive this notice, then let me know what you received.

 

You can contact our Customer Service at 781-676-5700.

Mark Singh
Ipswitch, Inc.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Joel Staiman
Sent: Thursday, November 11, 2004 2:49 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] WUP

I recieved the notice of release yesterday, but not instructions on downloading or license info.

Still waiting....

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Decker
Sent: Thursday, November 11, 2004 2:38 PM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] WUP

Should I have received my information by now?

 

David D

checkerboard, Ltd.

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