I'm curious about this too.. Are you using off-the-shelf stuff? Can you sell an insurance policy to customers to offset the replacement costs?

JohnnyO wrote:

George - that may work in your neck of the woods and I have been doing
the same since day 1. This past year - we replaced over $8,000 worth of
CPEs - that is almost a full months revenue for us.... Mind you - we
dealt with hurricanes and severe lightning - but - - - we can no longer
as a company sustain those types of hits.... That is 8k in equipment
costs - not the additional 5k worth of labor for the trips to the CPE.

I am In an area that will constantly have severe lightning issues,
hurricanes, wicked thunderstorms and high winds.

How many CPEs did you replace in the last 12 months ? I have tracked and
count 43 here.


-----Original Message-----
Behalf Of George
Sent: Monday, November 14, 2005 11:03 PM
To: WISPA General List
Subject: Re: [WISPA] Insurance / Service Plan Offerings

JohnnyO wrote:
We're coming into our 3rd year of operation soon. I am curious how
others are doing combat against the replacement / repair / service
costs associated with having to replace CPE end equipment.

I was thinking about offering a service plan like DirecTV / Cellular
Companies etc, but not sure how to introduce or impiliment this.

Help and suggestions would be appreciated.



I am eating it.
I bet if I told every customer who's radio died that they had to pay for

a new one, we'd have less subs.

I own all the radios and accept the responsibility.

another way I look at it, it's cheaper to give an existing sub a 100.00 radio and get 500 for the next 12 months than it is to go without revenue and have to pay for advertising to get new subs to replace the one that I just lost.

But, it's the way I do this in this market.


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